CONTACT USIf you need assistance in resetting your controller or have questions about your watering schedule, please call us at 407-944-5124 or send an email to waterconservation@tohowater.com.

Reclaimed water is the final product of a multiple stage advanced wastewater treatment process.

Toho Water Authority currently treats and pumps over 27 million gallons of reclaimed water each day. Watering landscapes with reclaimed water is a smart alternative to using potable (drinking) water.

Like other water sources, there is a limited amount of reclaimed water that is available to customers for the irrigation of lawns and landscapes. Proper use by all reclaimed water customers will help ensure the continued availability of this resource.

We need to use all types of water efficiently. To avoid a citation, please make sure you are:

Watering on the right days

Watering at the right time (no watering between 10:00 a.m. and 4:00 p.m.)

Repairing irrigation system leaks

Not watering after rainfall (a working rain sensor is required)

Not overwatering (water should not overflow onto driveways or sidewalks)

Customers with irrigation budgets should not exceed their allocated amounts.

DID YOU KNOW?The following services are available at no charge:

IRRIGATION EVALUATIONS Please call us at 407-944-5124 or send an email to waterconservation@tohowater.com to request an irrigation evaluation. We will evaluate your usage to determine whether a site visit is needed and follow up with you.

BEST PRACTICES CAN REDUCE WATER BILLSFor HOAs, commercial and residential customers, irrigation can play a big part in overall water consumption leading to high water bills. Implementing up-to-date wise water use technologies and practices along with education can reduce water bills while maintaining a much healthier landscape. To learn how, please contact our Water Conservation Department at 407-944-5121.

INSIDE THIS ISSUEWhat is Reclaimed Water

Water Reclamation Treatment Process

Reclaimed Watering Days and Uses

Reclaimed Water Do’s and Don’ts

Reclaimed Water Fun Facts

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RECLAIMED WATER News 2020

What is reclaimed water?

INFLUENTWastewater entering the treatment plant.

BAR SCREENRemoval of rocks, rags and other debris.

GRIT REMOVALRemoval of sand and grit.

EXTENDED AERATION BASINSThe use of microorganisms to break down smaller solids.

SECONDARY CLARIFIERPhysically removes undesirable compounds and fine suspended particles.

FILTERUses filtration to remove any remaining tiny particles.

DISINFECTIONEliminates disease causing organisms using Florida Department of Environment Protection (FDEP) approved disinfection methods.

RECLAMATION PONDSThe reclaimed water is now ready to use.

How is reclaimed water processed?

InfluentBar

ScreenGrit

RemovalExtended Aeration

BasinsSolids Dewatering

Solids Disposal

Secondary Clarifier

Filter

Disinfection

ReclamationPonds

WastewaterTreatment

Plant

SOLIDSSolids removed during thetreatment process can betreated and safely utilized for other applications,such as fertilizer.

Reclaimed watering schedule ODD STREET NUMBERS

Your watering days are:Wednesday and Saturday

EVEN STREET NUMBERS Your watering days are:Thursday and Sunday

R E S I D E N T I A L C U S T O M E R S N O N - R E S I D E N T I A L C U S T O M E R SBusinesses, schools, government, churches, subdivision

common areas, recreation areas, medians

Your watering days areMonday and Friday

AND JUST LIKE POTABLE: No watering between 10 a.m. and 4 p.m.

CLICK ONWays to Conserve

at www.tohowater.com for more information about

Watering Days & Times

Customers with 2” or larger meters have been issued a monthly irrigation budget which allows for watering on any day of the week if needed.

N O N - R E S I D E N T I A L C U S T O M E R S 2 ” O R L A R G E R M E T E R S

The level of treatment received by reclaimed water makes it acceptable for the following uses:

Reclaimed Water Do’s

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The degree of treatment required for the use of reclaimed water makes it unsuitable for the following purposes:

Reclaimed Water Don’ts

Irrigating landscapes: parks, golf courses, medians and residential lawns.

Agricultural uses to irrigate citrus, pasture lands and other crops.

Rapid infiltration basins can be used to allow high quality reclaimed water to soak into the ground to recharge valuable ground water.

Industrial facilities and power plants for cooling or for some manufacturing processes.

To create, restore or enhance wetlands.

Provide fire hydrants and sprinkler systems with water.

Supply water to decorative fountains and ponds.

Used at construction sites or other places to reduce dust.

Consumption by humans.

Connection to a residential dwelling for toilet flushing, bathing, cooking or other household uses.

Any interconnection with another water source.

Filling of swimming pools.

Recreational use involving body contact like swimming pools, outdoor showers or water toys.

Irrigation of edible crops which are not peeled, cooked, or thermally processed before being consumed.

Above-ground hose bibbs, faucets, quick couplers or hoses, etc.

DO’S

DON’TS

PRSRT STDU.S. POSTAGE

PAIDORLANDO, FLPERMIT#3320

951 Martin Luther King Blvd.,Kissimmee, FL 34741

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Established in October 2003 by a special act of the

Florida legislature, Toho Water Authority (TWA)

is the largest provider of water, wastewater and

reclaimed water services in Osceola County. Toho

currently serves over 100,000 customers in

Kissimmee, Poinciana and unincorporated areas of

Osceola County.

EXCELLENT FERTILIZERReclaimed Water acts as an excellent fertilizer supplement for ornamental plants and turf grass AND helps us all to save our drinking water.

PLUSYou do not need to fertilize as oftenand you really don’t need to use phosphorus due to the high content already naturally present in the soil. To find out more about the fertilizer concentrations of nitrogen and phosphorus you should be using on your landscape please call our Water Conservation Dept. at 407-944-5121.

CHECKMake sure your plants are salt tolerant.

Purple is the universal color for reclaimed water. If you see a purple pipe or hose then you know it holds reclaimed water.

WHAT IT TAKESIt takes wastewater from 4 to 5 houses to make enough reclaimed water to irrigate the landscape of one house.

PURPLE ALL OVERReclaimed Water Fun Facts