Ready for the Journey Part II

Ready for the Journey, Part IIReady for the Journey, Part II

• The Depot

• Student Financial Services

• Team 55 / Technology Support

• Registrar’s Office

The DepotThe Depot

The DepotThe Depot• National leader in student services

• The Depot is the one-stop shop– Financial Aid– Billing– Registrar– Residence Life– Dining Services, etc.

• 1-888-588-6083

• thedepot@acu.edu

• View account info on The Depot link

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Students view bill and add parents as

authorized users here!

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Dining ServicesDining Services

Dining ServicesDining Services•Meal Plans, Bean Bucks, and Campus Cash

•11 locations across campus•Accept cash, debit and credit•Meal plans accepted at all of the following:

The World Famous Bean, Bagel Wagon, Connections Café, Einstein Bros Bagels, Java City, Wildcat Café, Pizza Hut Express, Starbucks, The Fatted Cafe

•View menus and nutrition infohttp://acu.campusdish.com

Dining ServicesDining Services

• Full-time nutritionist on staff

• Gluten free menu options

• Update MP through 12th day of classes

• Update on The Depot link

• Exemption appeals

Campus Cash vs. Bean BucksCampus Cash vs. Bean BucksCampus Cash• Students purchase

through The Depot link

• Used for food and merchandise purchases

• Balance rolls forward each semester

• Students get back 100% of balance at any time

Bean Bucks• Comes with all meal plans

• Used for food purchases only

• Balance expires at end of semester

Residence Life Residence Life • Residence hall and roommate assignments– Notified through ACU email

• Roommate changes– Deadline: Friday, July 2nd – Email reslife@acu.edu

• Move-in weekend– Saturday, August 14th, 8 am to 8 pm– Sunday, August 15th, 1 to 5 pm

Student Financial ServicesStudent Financial Services

Student Financial ServicesStudent Financial Services

• Financial Aid – Receive and verify FAFSAs– Award scholarships and grants– Certify and process loans– Receive and apply outside scholarships

• Billing– Produce the statement– Monitor payment plans

Student Financial ServicesStudent Financial Services• Complete the FAFSA– www.fafsa.ed.gov

• Carefully read award letters

• Communication from us…– Is sent to the student’s ACU email– Is critical– Is time sensitive– Needs action

SFS Final Check-ListSFS Final Check-List• Stafford Loan– Accepted on students myACU account– Complete MPN and Entrance requirement at

www.studentloans.gov

• Financial plan in place by August 13th – Cash payments– Additional Loans• PLUS at www.studentloans.gov• CAL at www.hhloans.com

– Combination

Student Financial ServicesStudent Financial Services• Payment Options– Pay in full by August 13th OR– Set up payment plan by August 13th

• Payment plan installments due on the 30th of each month– 6 month plans begin June 30th

– 5 month plans begin July 30th

– 4 month plans begin August 30th

Wildcat Pay Wildcat Pay • Student may set up parent as authorized user

• Parents go to www.acu.edu/payingyourbill

• Set up payment plan– 6, 5 or 4 month plan options– Enrollment fee is $50 per semester– Due dates are the 30th of each month

• Make one-time payments– Balance PIF by August 13th

• View account details and history

• Print statements

Federal College Work StudyFederal College Work Study• Must apply on your own

• Award amount of $2500 is only an estimate

• Students are paid twice a month

• Earnings are paid directly to student – NOT paid to student account

• Students can get a job without work study

Team55 / Technology Team55 / Technology SupportSupport

Team55 - Student Computing SupportTeam55 - Student Computing Support• Location - Learning Commons– (325) 674-5555 or x5555– team55@acu.edu– http://team55.acu.edu

• Open weekends and until midnight on most weekdays

• Available via phone, chat, email, and walk-up

Team55 - How can we help? Team55 - How can we help?

• Computer software troubleshooting

– Application Support (Word, Excel, iLife, etc.)

– Basic operating systems issues

– Support, not training

Team55 - How can we help? Team55 - How can we help?

• High-End Software Repair Center

– Extensive Software Repair

– Virus Removal

– Operating System Re-install

– Data Backup and Recovery

Team55 - How can we help? Team55 - How can we help?

• ACU Account Problems

– Username / Password

– myACU

– Blackboard

– Lab Computer Log-in

Team55 - How can we help? Team55 - How can we help?

• Other technologies

– Network Troubleshooting

– Dorm Phone and Voicemail

– Cable TV

– Wireless Registration

Team55 - How can we help? Team55 - How can we help?

• iPhone and iPod Touch

– Troubleshooting

– Wireless and ACU Account

Setup

– Warranty Replacement

Team55 - How can we help? Team55 - How can we help?

• Apple Warranty Repair

– iPhone

– Personal Apple Computers

Available Technology ResourcesAvailable Technology Resources• Over 700 lab computers with printers/software

• Cable and unlimited local phone service

• Wired and WiFi connections

• $15 printing credit per semester

• myACU and ACU Mobile

• Google Apps for Education

• File Storage and Webspace

Student Technology DiscountsStudent Technology Discounts• Discounts on Dell and Apple Computers

• Discounts on Software– Microsoft Office

– Adobe Creative Suite

• Available on the Team55 Website– team55.acu.edu

– Under “Miscellaneous”

Registrar’s OfficeRegistrar’s Office

Family Educational Family Educational Rights & Privacy Act - 1976Rights & Privacy Act - 1976

The primary rights afforded to the student are:– The right to inspect and review their education

records.

– The right to have some control over the disclosure of information from the records.

– The right for the student to retain control of access to education records.

Enrollment VerificationEnrollment Verification• Primarily for insurance purposes

• Certificates can be obtained by the student from The Depot link on myACU

• Verification for each semester begins two weeks before the first day of class

Dropping / Adding / WithdrawingDropping / Adding / WithdrawingDropping a Course– Day 1-5 is free; student should contact their advisor

– Day 6-15 follows refund schedule; student uses withdrawal form

– Day 16+ there is no refund; student uses withdrawal form

– No drop/withdrawal after week 12

Withdrawing from the UniversityWithdrawing from the UniversityWhat does this entail?– Dropping of all classes and leaving ACU

– Student receives W grades

– Student can contact The Depot

A Few Things to RememberA Few Things to Remember• Be aware of the academic calendar.

• Remind your student about ACU email.

• Students who are responsible for their own business learn problem solving skills that are very important.

• ACU is a great place for students to make mistakes.

Academic Development CenterAcademic Development Center

Services Include:• SOS Program

• Discovery Program

• Academic Counseling and Skills

• Emotional Intelligence

• University Testing Center

Presentation TakeawaysPresentation Takeaways1) Got questions? Contact The Depot.– 1-888-588-6083– thedepot@acu.edu

2) Become an authorized user in Wildcat Pay!

3) We want to partner with you!– Must have authorization from student– Submit FERPA Release Form

4) Parent session info online– www.acu.edu/parentsession

Questions?Questions?