Readme – Device Pack v16 for Cisco Prime Infrastructure 3.1

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Readme for Device Pack 16 for Cisco Prime

Infrastructure 3.1

Revised: 10/10/2017

This Readme provides information on installing and upgrading, bug fixes, and additional documentation for Cisco Prime Infrastructure, Release 3.1.

Contents Viewing New Devices Supported ....................................................................................................................................... 2

NBAR2 Protocol pack Update ............................................................................................................................................ 2

Product Alert System Update ............................................................................................................................................ 2

System Requirements........................................................................................................................................................ 2

Package Details.................................................................................................................................................................. 2

Device Packs Installation .................................................................................................................................................... 2

Installing the Device Packs from cisco.com .................................................................................................................... 3

Installing the Device Packs from Local Storage ............................................................................................................. 3

Installing the Device Pack on High Availability Mode ..................................................................................................... 4

Troubleshooting Device Pack Release Installs in High Availability Implementations ..................................................... 4

Caveats .............................................................................................................................................................................. 5

Resolved Problems ............................................................................................................................................................ 5

Bugs Resolved in Device Pack 16 .................................................................................................................................. 5

Bugs Resolved in Device Pack 1 to Device Pack 15 ....................................................................................................... 5

Known Problems ............................................................................................................................................................. 10

Prime Infrastructure Device Pack issue: ..................................................................................................................... 10

Device Platform issue: ................................................................................................................................................ 10

Obtaining Documentation and Submitting a Service Request ........................................................................................ 11

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Viewing New Devices Supported To view the devices that are supported in this Device Pack, please see http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-1/supported/devices/PI31-Supported-Device-List.xlsx

NBAR2 Protocol pack Update For more details on the NBAR2 protocol pack update in Prime Infrastructure, please refer to Prime Infrastructure 3.1 User Guide.

For more details on the NBAR2 Protocol Pack, please refer to NBAR2 Protocol Pack 31.0.0 Release Notes.

Product Alert System Update This Device pack contain Product Alert System Metadata Database dump file dated 12-July-2017 The dump file is used by Prime Infrastructure to generate the following reports:

Product Security Incident Response Team (PSIRT) report

Hardware End of Life (HW-EOX) report

Software End of Life (SW-EOX) report

Field Notice (FN) report

System Requirements

Install the Device Packs on a server running Cisco Prime Infrastructure version 3.1.

Note: You cannot install this UBF on Cisco Prime Infrastructure version 3.0 or any earlier releases.

Package Details

Files Description

Device-Pack-16-PI3.1-133.ubf Updated Bundle File with Incremental Device Updates.

File size: 192 MB

Device Packs Installation

You can install the Device Packs in one of two ways:

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• From Cisco.com. See Installing the Device Packs from cisco.com. • From a local storage. See Installing the Device Packs from cisco.com

Installing the Device Packs from cisco.com

1. Log in to the Prime Infrastructure 3.1 server.

2. Choose Administration > Software Update.

3. Click Download.

4. Log in with your cisco.com credentials to check for updates directly from the Prime Infrastructure server.

5. Select Device-Pack-16-PI3.1-133.ubf and click Download.

6. Click Install to install the Device Pack. A pop-up will be thrown to restart the Cisco Prime Infrastructure server automatically.

7. If you click Yes in the pop-up, the installation will continue and Prime Infrastructure will restart automatically after the installation.

8. If you click No in the pop-up, the installation will fail. You must click Install to continue the Installation.

Installing the Device Packs from Local Storage

1. Log in to Prime Infrastructure 3.1 server.

2. Choose Administration > Software Update.

3. Click Upload.

4. Click Browse and locate the Device-Pack-16-PI3.1-133.ubf file.

5. Click Install to install the Device Packs. A pop-up will be thrown to restart the Cisco Prime Infrastructure server automatically.

6. If you click Yes in the pop-up, the installation will continue and Prime Infrastructure will restart automatically after the installation.

7. If you click No in the pop-up, the installation will fail. You must click Install to continue the

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Installation. Note: If you previously added a device that is newly supported in this Device Pack, you need to delete the device from Prime Infrastructure and then add it again.

Installing the Device Pack on High Availability Mode

Download the Prime Infrastructure 3.1 - Device Pack Device-Pack-16-PI3.1-133.ubf and save the file in your

local system.

To install the downloaded Prime Infrastructure 3.1- Device Pack 16 Device-Pack-16-PI3.1-133.ubf in High

Availability mode follow the below steps:

Note: Prime Infrastructure 3.1 Device Pack 16 release can be applied only in primary and secondary standalone servers. The server will restart automatically once the installation is complete. The restart typically takes 25 to 35 minutes. You cannot apply Prime Infrastructure 3.1 Device Pack 16 when HA is enabled.

If you are installing Cisco Prime Infrastructure 3.1 Device Pack 16 on High Availability (HA) paired servers, you will get the following error message:

For more details, see Removing HA Via the GUI in the Cisco Prime Infrastructure 3.1 Administrator Guide.

Continue the patching once HA removed completely. For more details, see the Patching New

High Availability Servers section in the Cisco Prime Infrastructure 3.1 Administration Guide.

Troubleshooting Device Pack Release Installs in High Availability Implementations

If you are unable to apply this device pack release in a High Availability (HA) implementation, check whether your network bandwidth, throughput and latency meets the network requirements recommended in Network Throughput Restrictions on HA section in the Cisco Prime Infrastructure 3.1 Administration Guide. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC for support .

In all cases, you can use the backup-logs command on one or both servers to get information on the source of the

failure. For more information, see the backup-logs section in the Command Reference Guide for Cisco Prime

Infrastructure 3.1.

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Caveats

Cisco 5400 Enterprise Network Compute System has only basic support.

Cisco Integrated Services Virtual Router support is available only for inventory and configuration archive.

Cisco Industrial Ethernet 1000 Series Switches has only inventory support.

Cisco Aironet 1830 has only inventory support.

Following CLI templates will not work for SG/SF250, SG/SF350 and SG/SF550 devices Banner Predefined ACL Predefined Configure logging Predefined Reboot Predefined

Resolved Problems Bugs Resolved in Device Pack 16

Bug ID Summary Device Platform

CSCvf87226 SWIM Distribution fails if a device is in a timezone that is ahead of the UTC timezone.

Cat3850

Bugs Resolved in Device Pack 1 to Device Pack 15 Bug ID Summary Device Platform

CSCvf36172 LINK ports are showing in the unconnected ports view instead of Link ports view in Prime Infrastructure.

All devices

CSCva63716 lldp run command is listed under vlan in processed configuration.

All devices

CSCvc14207 SNMP attribute configured in def file is not used to collect feature details.

All devices

CSCvc63622 There is no next-hop populated for IPv6 static routes with port channel as exit interface.

All devices

CSCvf69354 Image family populated wrongly for ASA 5555X which blocks SWIM workflow.

ASA

CSCvc18352 Prime Infrastructure 3.1.3 polling incorrect OID for ASA fan status.

ASA

CSCuz74519 Inventory collection for ASA-55xx fails on CDP/LLDP. ASA-55xx

CSCva20388 ASA 5510 moves to partial collection due to physical inventory feature failure.

ASA 5510

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Bug ID Summary Device Platform

CSCux66635 CLI template fails on ASA 55xx device. ASA 55xx

CSCuz78432 ASA 5505 SWIM fails when using TFTP. ASA 5505

CSCva57856 ASA 5505 moves to partial collection with physical inventory failure.

ASA 5505

CSCuy28421 Unable to perform Software Image upgrades using SWIM on ASA 5505.

ASA 5505

CSCuz78432 ASA 5505 - SWIM fails when using TFTP. ASA 5505

CSCvf68102 ASR 1002 device goes to Collection Failure when upgrading from DP12 to a higher Device Pack.

ASR1002

CSCvd54926 Prime Infrastructure 3.1: Incorrect Fan Status ASR 1004/1006.

ASR 1004 ASR 1006

CSCvb64443 SWIM failure when external server is used. ASR1001x and 1002

CSCvb65965 File image collection job fails for ASR 1002-X. ASR 1002-X

CSCve02669 Unable to archive configuration for ASR 920 on Cisco Prime Infrastructure 3.1.

ASR 920

CSCvd75010 ASR 1K - Erase flash does not consider standby. ASR 1k

CSCuu31059 Software Image Management – Image import is failing for AP801.

AP801

CSCvc87672 Verification in Progress bar running forever for Catalyst 29XX and Catalyst 3750 stackable switch.

Catalyst 3750 & Catalyst 29xx

CSCuz89124 Configuration archive is not working on Catalyst 2960CX series switches.

Catalyst 2960CX

CSCvc23956 Device Recommendation failing for C2960 Switch with Recommend higher version enabled

Catalyst 2960

CSCve01102 Prime Infrastructure 3.1 - SWIM job displays the password in clear test for failed job for 2k devices.

Catalyst 2960

CSCve63847 SWIM deployment fails due to lack of space for Catalyst 3560.

Catalyst 3560

CSCuz69007 Configuration archive is not working on Catalyst 3560CX series switches.

Catalyst 3560CX

CSCvf40942 Activation is failing for 12.X images for 3750 Stack device. Catalyst 3750

CSCvf01523

When we distribute 3750 tar images with "lm" character in it, we could see boot set including "lm" in extracted tar folder name. But device removes "lm" keyword while extracting

Catalyst 3750

CSCve65219 Upgrade analysis shows device RAM is 0 and Flash information not showing correctly.

Catalyst 3750

CSCvd89546 Image distribution to 3750 switch stacks is always failing. Catalyst 3750

CSCvd76066 Distribution not happening for IP services with Express set up images in Cat 3750.

Catalyst 3750

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Bug ID Summary Device Platform

CSCvd56238 Setting boot variable fails with Express setup tar image in 3750

Catalyst 3750

CSCvb68416 Failure distributing tar images to catalyst 3750X, V stackable devices.

Catalyst 3750X,V

CSCvc33202 3750 X PI should handle the tar file deletion while choose distribute with erase flash

Catalyst 3750X

CSCvc33202 3750 X – Prime Infrastructure should handle the tar file deletion while choose distribute with erase flash.

Catalyst 3750 X

CSCvc04372 3850 Stack - Image distribution failed with insufficient space on one stack member.

Catalyst 3850

CSCvc20707 3850 - Why http is tried by SWIM when http is not configured on the device.

Catalyst 3850

CSCvf02570 Prime Infrastructure is not able to distinguish the images between 6L-E and 7L-E modules of Cat4506-E.

Catalyst 4500

CSCve93317 Collection failure in Cat4500 Catalyst 4500

CSCvc90765 VSS C4500X fan status is not shown correctly by Prime Infrastructure.

Catalyst 4500

CSCuz74552 SWIM Distribution of 15.0(2) SG9 image to Catalyst 4500 works using SCP.

Catalyst 4500

CSCuy67833 Support of additional protocol via SIMS. Catalyst 45xx Catalyst 65xx

CSCva60192 Setting boot var to TAR file for 4500x is not working. Catalyst 4500x stack

CSCvb56594 Cat 4k k2 series: Erase flash fails while distribution. Catalyst 4k K2 series

CSCvb42885 Prime Infrastructure 3.1 DP3 will not activate SWIM image on Catalyst 4500.

Catalyst 4500

CSCum26546 Prime Infrastructure shows the fans status of Catalyst 6500 as Red.

Catalyst 6500

CSCvb27145 Cat 6k VSS distribution options should be restricted based on device mode.

Catalyst 6500 VSS

CSCve27784 Image not showing in CCO for CBS3020 CBS 3020

CSCvd48241 Unable to upgrade CBS 3120x device. CBS 3120X

CSCve20088 Activation is failing for CBS 3120X device. CBS 3120X

CSCve74412 No device package found for the device for IE4010 switches.

IE4010

CSCve65219 Upgrade analysis shows device RAM is 0 and Flash information not showing correctly.

ISR 1800 ISR

CSCvd98102 Collection failure on ISR 4331 devices when IP Address is unsigned to interfaces which are configured with DHCP.

ISR 4331

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Bug ID Summary Device Platform

CSCva19389 Prime Infrastructure 3.1 - Missing bootflash from configuration after software distribution to ISR 4k.

ISR 4k

CSCva24091 Device provisioning is not working in PnP with CNS ISR 800 device type.

ISR 800

CSCuz50073 To support 2048 encryption to ISR devices in Configuration archive.

ISR device

CSCva76804 Prime Infrastructure – shows incorrect configured speed for T1, serial interfaces.

ISR 2821

CSCvb13279 Image verification does not use 64 bit counter. ISR ASR

CSCvb53190 Error while copying the Running config to startup config in IWAN.

ISR

CSCvb72840 ISR G1s and G2s images are not shown in activation list. ISR G1 and G2

CSCvc13769 Add priority in deleting files from flash for ISR-G2 devices. ISR

CSCvc39006 Support ISR 3900 series activation from library flow. ISR 3900

CSCvc66333 Prime Infrastructure 3.1 - Add FTP protocol support for SWIM for ISR 881, 2901/21/51.

ISR 881

CSCve20738 ISR 4300 - Image family version is incorrect in Software Image Management page.

ISR 4300

CSCve62949 Nexus devices shown wrong FLASH data in upgrade analysis report.

Nexus

CSCve47940 Upgrade analysis always shows device RAM is 0. Nexus 9K

CSCve27769 Configuration Archive fails for N7k device due to 'Dangling meta character'.

Nexus 7K

CSCve47111 Configuration archive failing for N7k device due to Timeout.

Nexus 7k

CSCve55541 Rollback for N7k devices is in partial success if banner is added to the device.

Nexus 7k

CSCvc42629 showPrivilege fails on Nexus 9372PX. Nexus 9372 PX

CSCvd36667 Nexus7k activation failure when no enough space for image on sup-standby existence.

Nexus 7k

CSCuz73729 Unable to import "nxos images" via Prime Infrastructure. Nexus 9000

CSCur35388 Inventory collection fails for Nexus 4001I device due to VLAN failure.

Nexus 4001

CSCva01207 Image distribution is not working for Nexus 7k. Nexus 7k

CSCva10963 Prime Infrastructure 3.1 - Nexus 7700 (2 Slot) configuration archive fails with unsupported operation.

Nexus 7702

CSCuy45267 LLDP features fails in Nexus 3k leading device to partial collection.

Nexus 3k

CSCva08033 Configuration archive fails for Nexus 9372PX. Nexus 9372PX

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Bug ID Summary Device Platform

CSCva84837 Devices running NX-OS fail collection due to terminal length.

Nexus

CSCvb09896 Configuration archive timing out in Nexus 5000 and 7000 devices with SSH protocols.

Nexus

CSCva15902 Configuration archive failing for 350/350xg/550xg switches SG350 SG350XG SG550XG

CSCvb76893 SF 500 Configuration archive failure. SF 500

CSCvc63420 Configuration archive failing for SF300 devices with SSH/TELNET authentication failure.

SF300

CSCve31379 Configuration archive failed on SG 300. SG 300

CSCvf27800 Config archive Fails for VG202XM with “No device package found” error.

VG200

CSCvf03841 Config archive for ciscoVG310 fails with Error: No device package found for the specified device

VG310

CSCvb57356 Image distribution job on VG 224 Voice Gateway fails. VG 224 Voice Gateway

CSCvb86751 Prime Infrastructure 3.1.3 - Configuration archive job on VG 224 Voice Gateway fails.

VG 224 Voice Gateway

CSCve04771 VG 300 - Configuration archive fails and shows no device package found.

VG 300

CSCve54569 Prime Infrastructure 3.1.5 - should use 'show run-config startup-commands' to take WLC backup.

WLC

CSCve70326 Configuration archive for WLC actually collects the startup configuration and updates as running in Prime Infrastructure.

WLC

CSCuy67833 Support of additional protocol via SIMS WLC

CSCuz67436 Configuration archive fails for SRE 700 WLC Module. SRE 700 WLC

CSCvb87210 Need to increase timeout for WLC Configuration archive. WLC

CSCvd91803 WLC 8510 - Configuration archive fails when encrypted configuration is received from device.

WLC 8510

CSCvc56888 Search Entities is failing because of feature_rawConfig_cids' not found for a given device.

N/A

CSCuy67833 Support of additional protocol via SIMS.

Cisco C3560 Nexus 3048 Nexus 5548UP Nexus 7000 WS-C3850-24P AIR-CT5760

CSCvb93655 Configuration fetch for vlan.dat failed for IOS-XE device with file auto verify feature enabled.

IOS-XE

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Known Problems

Prime Infrastructure Device Pack issue:

Bug ID Summary Impacted

Device

CSCve08505 Distribution will not work when catalyst 4507 in RPR mode.

Catalyst 4507 in RPR mode

CSCvd48225 Unable to upgrade Cat 4500 with Sup5 module in dual Sup mode.

Catalyst 4500

CSCvf95806 Image import is failing for cat4500 with FTP Catalyst 4500

CSCvf92419 ASR9k images displayed "No recommendation Images" message in distribution & Activation flow

ASR 9K

Device Platform issue:

Bug ID Summary Impacted

Device

CSCvd65726 Prime Infrastructure will not show the sensor value properly as device not returning value for the snmp mib objectmibnsnmpsmicevSensor[142]

CDB

CSCve18887 Prime infrastructure will not show the module status as CDP device cli shows module status as NA

CDB

CSCvg32705 Prime Infrastructure will fail to get response through SNMP when user enter in to config mode and exit without doing any changes. Data collection from the device will not happen in this scenario.

C9500-24Q

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Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.

Subscribe to what’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

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The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

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examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes

only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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