Readings and Cases in INTERNATIONAL MANAGEMENT

A Cross-Cultural

DAVID С THOMAS Simon Fräser University

9 ^\SAGE Publications International Educational and Professional Publisher Thousand Oaks • London • New Delhi

CONTENTS

Preface vii

PART I. Management and Culture 1

Reading 1.1 Global Managers: Developing a Mindset for Global Competitiveness 3 Ben L. Kedia andAnanda Mukherji

Reading 1.2 Cultural Constraints in Management Theories 17 Geert Hofstede

Reading 1.3 Whatever Happened to Masculinity and Femininity? 28 Geert Hofstede

Reading 1.4 Building Competitive Advantage from Ubuntu: Management Lessons from South Africa 32 Mzamo P. Mangaliso

Reading 1.5 The Japanese Manager's Traumatic Entry into the United States: Understanding the American-Japanese Cultural Divide 44 Richard G. Linowes

Reading 1.6 Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context 58 Joyce S. Osland and Allan Bird

Case 1.1 Merck & Company, Inc.: Having the Vision to Succeed 71 Stephanie Weiss and David Bollier

Case 1.2 Unocal and the Yadana Gas Pipeline Project 75 Anne T. Lawrence and Howard Tolley, Jr.

Case 1.3 Common Bond Values at the New Zealand Office of AT&T 92 Deborah Shepherd

Case 1.4 The Road to Hell 101 Gareth Evans

Case 1.5 Cafe Mam and ISMAM 105 Ronald Nigh, Ann D. Walsh, and Dahinda Meda

Case 1.6 Gold Star Properties: Financial Crisis 111 Joseph J. DiStefano

Case 1.7 Chiba International, Inc. 115 Nina Hatvany and Vladimir Pucik

Case 1.8 Footwear International R. William Blake

123

3

PART II.

Reading 2

Reading 2

Reading 2

Reading 2.4

Reading 2.5

Reading 2.6

Case 2.1

Case 2.2

Case 2.3

Case 2.4

Case 2.5

Case 2.6

Case 2.7

Roles of the International Manager

1 Values in Tension: Ethics Away From Home Thomas Donaldson

2 When Ethics Collide: Managing Conflicts Across Cultures Paul F. Buller, John J. Kohls, and Kenneth S. Anderson

Key Concepts: Underlying Structures of Culture Edward T. Hall and Mildred Reed Hall

Negotiating With the Chinese: A Socio-Cultural Analysis Pervez Ghauri and Tony Fang

Understanding the Bear: A Portrait of Russian Business Leaders Sheila M. Puffer

Contrasts in Culture: Russian and Western Perspectives on Organizational Change Snejina Michailova

Nike's Dispute With the University of Oregon Rebecca J. Morris and Anne T. Lawrence

How Much Sleaze Is Too Much? Asbjorn Osland

Moto: Coming to America Patricia Gercik

Negotiating Across the Pacific Xiaohua Lin and Jian Guan

Consolidated Engineering Co. Goes to China Travis Maples and Penelope B. Prime

Kiwi Samurai: SecureFit Industries in Japan David C. Thomas

Rus Wane Equipment: Joint Venture in Russia Stanislav V. Shekshnia and Sheila M. Puffer

PART III. International Management Challenges

Reading 3.1 Virtual Teams: Technology and the Workplace of the Future Anthony M. Townsend, Samuel M. DeMarie, and Anthony R. Hendrickson

Reading 3.2 Minding Your Metaphors: Applying the Concept of Teamwork Metaphors to the Management of Teams in Multicultural Contexts Cristina B. Gibson and Mary E. Zellmer-Bruhn

Reading 3.3 End-Games in International Alliances Manuel G. Serapio, Jr., and Wayne F. Cascio

Reading 3.4 Same Bed, Different Dreams: Working Relationships in Sino-American Joint Ventures James P. Walsh, ErPing Wang, and Katherine R. Xin

131

133

141

151

163

177

189

204

219

226

230

238

246

254

267

269

282

294

303

Reading 3.5 The Contemporary International Assignment: A Look at the Options 322 Glenn M. McEvoy and Barbara Parker

Reading 3.6 Expatriate Assignment Versus Overseas Experience: Contrasting Models of International Human Resource Development 332 Kerr Inkson, Michael B. Arthur, Judith Pringle, and Sean Barry

Case 3.1 Team Spirit at Sino-American Shanghai Squibb (SASS) 343 Anne Marie Francesco

Case 3.2 Johannes van den Bosch Sends an Email 347 Joseph J. DiStefano

Case 3.3 Mass Merger: The Case of AON Singapore 351 Anne Marie Francesco

Case 3.4 The Role of the Area Manager 357 Asbjorn Osland

Case 3.5 Catskill Roads 364 J. B. Ritchie and Alan Hawkins

Case 3.6 Andreas Weber's Reward for Success in an Expatriate Assignment—a Return to an Uncertain Future 371 Günter К. Stahl and Mark E. Mendenhall

Index 375

About the Editor 392