Re Manufacturing Fit-For-Use Parts Supply

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    Lean Six Sigma Green BeltFinal Project Report-Out

    Remanufacturing Fit-for-Use Parts Supply

    Duration of Project:

    June 14, 2004 to August 14, 2004

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    Team Membership

    1

    Operation Supervisor

    Materials Manager

    Operation Manager

    Assembly Team Leader

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    Define the processIPO

    2

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    Define the business case

    3

    Problem Statement (description)

    Assembly was constrained because parts were not fit for use, causing

    increased setup delays and repair problems.

    Project Goals

    Improve the productivity to 84%, Increase First pass Yield to 99%

    Primary Metrics

    Productivity Measure

    FPY

    Projected savings: 160K

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    Define the voice of the customer

    4

    Customers

    Main customers of project focus are internal depts of Prep and Assemblyprocess with Warehouse as end customer of remanufacturing.

    Critical customer requirements, specifications, and/orconcerns

    Established customer requirements of Assembly process through

    questioning operators and creating a QFD Matrix to determine priority of

    issue resolution.

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    Defining the current process performance

    5

    QFD Analysis

    Howca

    nweaffectthewant

    Improveinstructions

    Improvethephotos

    Betterguntorqueco

    ntrol

    Improvemachiningc

    ontrol

    Kitpartsfortheoper

    ators

    P ick t icke t has a l l parts listed 4 36 0 0 0 0

    G ood th reads fo r sm ooth assy 5 0 0 15 45 0

    C leare r p ic tu res in instruc tions 3 9 27 0 0 0

    O pera to r parts a re grouped toge ther fo r them 4 12 12 0 0 36

    N ot m issing parts a t line 4 12 12 0 0 36

    Less l ine repa ir 4 0 0 36 36 0

    Scores69 51 51 81 72

    Fi l l the co lum ns w i th an impact v a lue 0 , 1 , 3 , 9 , (9 Hav ing the greates t im pact)

    W hat does the customer want?

    R ate

    Impor t anc e

    1- 5

    ( 5= Top)

    Q F D

    Qual i ty Funct ion Dep loyment

    Analysis (Lite)

    Process / Function

    Rem an M odify to Assy

    Date 7 /02/04

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    Measuring Fit For Use

    6

    Inspect orders prior to assembly for defective or missing

    components

    1. Created a form for logging issues encountered

    2. Collected issues and assigned department responsible for error

    3. Tabulated and summarized the categories

    4. Created a further breakdown of the issues showing trends of failures

    Measure the use of labor

    Work Sampling

    Units per Man-hour

    Labor minutes expended per unit

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    Measure the current process performance

    7

    High output in area with least laborcontent.

    Highest defect content in the area withhighest labor content.

    0

    10

    20

    30

    40

    50

    # of Occur

    Prep Stage Dassy Mod CLN Cr-Id

    Process Area

    Pareto Fit for Use Labor Min Spent / Unit of Production

    0.0

    20.0

    40.0

    60.0

    80.0

    100.0

    Dis Assy Modify Prep Assy

    Process Dept

    LabMin/unit

    0

    5

    1015

    20

    25

    3035

    40

    45

    Prep Assy Dassy Flow Mod Core

    Process Dept

    Labor Min / Unit by Dept

    0

    50

    100

    150

    200

    250

    UNITS

    Dis Assy Modify Prep Assy

    AREA

    OUTPUT

    24 26 28 30 3234 36 38 40 42 44

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    Analysis of Current Results

    8

    Work Load Imbalance

    The right work being done in the wrong place

    Productivity Imbalance

    Extra capacity where the least amount of money was being spent

    Poor Material FlowModify machine layout causing waste of space and motion

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    Improve the process

    9

    Shift Operational Responsibilities

    Remove machining operations that gravitated to other areas back to the

    modify machining area.

    Merge similar small casting operation into modify to take advantage of

    labor efficiencies

    Kaizen Machine Layout of Area Remove unnecessary equipment and items from area

    Group equipment according to flow of material

    Move needed equipment but less frequently used out of the flow path of

    frequently processed models

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    Control to hold the gains

    10

    Control plan for holding the gains

    PCI stating the SOP responsibilities of the modify dept

    and Quality characteristics

    Feedback of performance beginning at flow through each dept back tomodify with accountability signoff and review for reworked material.

    Productivity

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    Project Summary Scorecard before and after

    11

    metric before after change (%)

    PRODUCTIVITY 43.4 75.4 74% Increase

    FPY 90% 98% 9% Increase

    Calculated annual savings for the portion related to this project:

    4 head reduction @ 40% PAC = 119K Annual

    Reduction in OT yields additional 21K

    Total projected annual savings of 140K

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    Project Summary

    12

    Problem

    Parts not Fit for Use causing an Assembly constraint

    Baseline and Target Performance Improve productivity from the 40% range to the 80% range as well as

    improve FPY to 99%

    Analysis and Solution

    Right work was being done in the wrong place, causing extra expense and

    increased risk of defects at Assembly. Redistributed work load.

    Results and Business Benefits

    Productivity has improved 74%, FPY 9%, conservative hard savings of

    140K annually.

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    Operational Improvements

    13

    Head counts

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Months by week

    Ser i es 1 Ser i es 2 Ser i es3 Pol y. ( Ser i es1) Pol y. ( Ser i es2)

    Productivity

    0

    20

    40

    60

    80

    100

    120

    Month in Weeks

    Ser ies1 Poly. (Ser ies1)

    The Contin uous

    improvement

    direction is UP.

    Percent Overtime

    0

    5

    10

    15

    20

    25

    Months in weeks

    Cont inuous

    im provem ent

    d i r e c t i o n i s

    d o w n .

    First Pass Yield 2004Goal 89% Annual Average

    70%75%

    80%

    85%

    90%

    95%

    100%

    2003

    AVG Ja

    nFe

    bM

    arAp

    ril May

    June Ju

    lyAu

    gSept Oc

    tNo

    vDe

    c

    Monthly Avg. & Current Week Daily

    Gross Shipments

    0

    50

    100

    150

    200

    250

    Months by week