Re:Full Tilt Poker Claims Administration Process

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  • 7/27/2019 Re: Full Tilt Poker Claims Administration Process

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  • 7/27/2019 Re: Full Tilt Poker Claims Administration Process

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    that term. Some say they merely referred a friend or two and only received a one-time bonus.Others say they never referred anyone, nor were paid money for anyone else's play, but weremerely recorded as affiliates by FTP in order for FTP to reimburse them for part of their ownrake payments (commonly called a "rakeback"), which was in effect no more than a type ofdiscount or marketing tool offered to players by FTP. With this in mind, we hope you canprovide some additional clarity regarding what might disqualify someone as an "affiliate ofFTP." The full list of questions regarding common issues players have raised (includingregarding affiliate status) is as follows:

    1. Are players you determine to have been affiliates of FTP precluded from receiving

    any funds whatsoever, or are they eligible to receive funds that came from them being a

    player (or from a time period in which they merely were a player) rather than an

    affiliate?

    2. How is DOJ defining affiliate? FTP had a number of different relationships with

    players. Which, if any, of the following arrangements would disqualify a player from

    receiving remission funds:

    a. Receiving referral bonuses for referring players to FTP?

    b. Receiving friends and family referral bonuses?

    c. Being an FTP Red Pro?

    d. Signing up as an affiliate, but not taking any actions to recruit players or

    advertise FTPs services?

    e. Signing up as an affiliate but not receiving any revenues from that status?

    f. Earning only de minimis revenues from affiliate activity, e.g., under $10? $50?

    Under $100?

    3. Is there currently a list of persons who DOJ or GCG has deemed to be affiliates? If

    so, how can petitioners dispute being categorized as an affiliate?

    4. In FTPs final days, many players requested withdrawals from FTP which were never

    completed. For instance, some players received checks that bounced. Other players

    received nothing, but FullTilt still debited their account. What information should

    players provide to demonstrate they fall into one of these categories? Would a

    descriptive affidavit suffice?

    5. FTP provided player incentives with cash value, including FTP Points, Iron Man

    Medals, un-redeemed bonuses purchased with FTP Points, tournament entries, and

    others. If any of these items were not reflected in a petitioners final FTP balance, can

    they claim their cash value for remission?

    6. If a player received rakebacks, but never deposited cash with FullTilt, is that player

    eligible for a remission payment? Are rakeback amounts already included in players

    deposit balances?

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    7. Some players have reported making mistakes or uncovering additional information after

    submitting their online petitions. How can these users make additions or modifications

    to that petition? Must all of those modifications, if allowed, be complete before the

    November 16 deadline?

    8. If a petitioner submits a petition and you later determine that part of the amount claimed

    is not warranted or accurate, will the warranted part be approved and remitted, or will

    the petitioner need somehow to appeal or resubmit their petition for the correctedamount?

    9. Will GCG resolve all disputed petitions before beginning to make remission payments,

    or will refunds begin for accounts without disputes first?

    10. Is the online submission form the only way a claimant can submit a claim for remission?

    11. Once a form is submitted, may claimants make changes prior to the November 16

    deadline? If so, how can they do that?

    12. How can claimants verify that GCG has received their completed petition if they do notreceive an email acknowledging receipt?

    13. Is there any way to submit more than 10 supporting documents to support a petition?

    How should players provide additional documents to GCG?

    14. Some petitioners do not have Social Security Numbers or EINs because they are in a

    unique situation where they are living in the U.S., but are not a U.S. resident. How can

    those individuals complete a form which requires entry of an SSN or EIN?

    Please let me know if we can provide further background on these issues, the questions

    members have presented, or any other aspect of these potential claims. We welcome theopportunity to assist this process in any way we can.

    Sincerely,

    John Pappas