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RDaSH leading the way with care January 2020

RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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Page 1: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

RDaSH leading the way with care

January 2020

Page 2: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

Welcome to our first edition of Trust Matters for 2020 which is full of your news and stories.

As you know our vision at RDaSH is to lead the way with care and coupled with this we want RDaSH to be the best possible place to work. In this month’s Trust Matters we want to showcase some of things you are doing that support the delivery of both these ambitions.

In Doncaster our teams have been working with our partners to provide a brand new service to improve the physical health and wellbeing of people who have serious mental illness.

We are one of the members of the Doncaster Alcohol Alliance and as such we are supporting the Alliance with its new campaign to encourage people to rethink their drink and live healthier lives. You can read more about this campaign inside this edition.

One of the benefits of working with us is the way we encourage and support colleagues to keep fit and healthy. This in turn improves the quality of care for our patients. There are lots of complementary therapies and fitness classes available to colleagues throughout RDaSH to help support wellbeing and which ultimately benefits the people we are here to care for.

I am delighted that we are sharing a real success story this month; a former patient Greig, who is helping others to cope better with their mental health both as a peer support worker in Rotherham and also through his book in which he talks about his life experiences. We have included Greig’s inspirational story in this edition.

As an organisation we have pledged our commitment to support armed forces’ veterans, reservists and their families and signed the Armed Forces’ Covenant. We were honoured to be presented with a Bronze Award which acknowledges our efforts to become a forces-friendly employer with the future aim of reaching Silver Award status later this year.

Once again we celebrated our fantastic GEM award winners – all of you who go the extra mile for your patients and colleagues. These awards really show just how much great work is going on at RDaSH and it’s a small way for us to say thank you for your compassion and dedication.

As ever, thank you for everything you do each and every day here at RDaSH.

Kind regards.

Kath ryn .

Kathryn SinghChief Executive

Welcome...from the Chief Executive

If you’ve a story to tell let our Communications Team know. Email [email protected] ring them on01302 796204.

Don’t forget you can also follow us on social media:

@Rdash_nhs

Rdash nhs

@rdashnhs

2

Youtube rdashcommunications

RDaSH YouTubeWatch all of our People of RDaSH and recruitment videos on YouTube.

Follow this link: https://bit.ly/2S8iJur

www.rdash.nhs.uk

RDaSH

2

Page 3: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

3

New appointment We welcomed a new Non-Executive Director to our Board.

Dave Vallance, of Nottingham, was appointed by our Council of Governors and took up the new role in December 2019.

Dave brings with him a vast range of HR experience after working for over 20 years with Walgreen Boots Alliance and also in the NHS for The Audit Commission.

Dave, who loves sport, said: “I recently retired early from a corporate career and wanted the opportunity to put something back into an area that matters to a lot of people.”

Chairman Alan Lockwood said: “On behalf of the Board I warmly welcome Dave into our Trust. He brings with him a wealth of experience to help benefit our patients and staff.”

Pictured from the left is Dave Vallance being welcomed by Alan Lockwood, Chairman.

Meet Helen Oldknow #YearoftheNurse

Since starting as a student nurse in 1981 I have always felt privileged to be part of the profession and to work with and meet some of the most inspiring people in the world.

Throughout my 39 year career in the NHS I have been supported to progress both academically and to develop in my nursing career. I began as a registered learning disability nurse, then did further training to become registered mental health nurse, working on wards and in the community.

The move into research nursing is a perfect example of the opportunities that the profession offers. The best part of being

a Research Nurse is the people and staff. All those who take part in research do so not for themselves but to improve the care and treatments for others in the future. An example of this a lady, whose husband had dementia and who is now donating her brain for research into the disease.

Research is carried out across a wide range of specialities including children’s care, neuro-rehabilitation, school nursing, infection prevention and control, child and adolescent mental health, older people’s mental health. I work with universities, the National Institute of Health Research and all those fantastic people who are our Patient Research Ambassadors.

One of the highlights of my career is being a member of the Grounded Research team and contributing towards the team receiving national recognition in 2019, by winning the prestigious Nursing Times award for clinical research on behalf of the Trust.

Everything we do as research nurses couldn’t be achieved without our colleagues – all those nurses and staff who tell patients about research.

Being a nurse has given me a chance to meet inspiring and remarkable people and all nurses should be aware of research and the opportunities it offers.

News matters

Research Nurse Dr Helen

Oldknow tells us what

nursing means to her

and how she discovered

research and value it

brings to people’s lives.

Page 4: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

Successful practice development dayNurses and allied health professionals came together on January 28 to focus on finalising the development of the Trust’s Nursing and Allied Health Professionals’ Strategy.

It was a successful event and helped the Trust to shape the delivery of new ways of working for the future.

Here are the photos from the day:

Staff matters

4

Page 5: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

Staff mattersHappy first birthday BAME

Our Black Asian Minority Ethnic staff network turned celebrated its first anniversary in December. Many congratulations all!

If you’d like to join this network or want more information go to the Culture and Improvement section in this newsletter.

Quality, Service Improvement and Redesign (QSIR) graduatesCongratulations to three of our staff who’ve recently graduated from the QSIR College.

Judith Graham, Deputy Director for Organisational Learning and Development; Paula Rylatt, Head of Improvement and Culture; and Sue Statter, Leadership and Organisational Development Facilitator, have all been included in QSIR Yearbook 2019/20.

You can read their features in the yearbook on ages, 71, 178 and 200 via this link: https://bit.ly/2ulGUNO

If you are interested in doing the QSIR Practitioner Programme yourself details are included in the Improvement and Culture section of this publication.

5

Jude Graham Paula Rylatt Sue Statter

Page 6: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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We’ve pledged our commitment to support armed forces’ veterans, reservists and their families.

Trust Chief Executive Kathryn Singh, together with Chairman Alan Lockwood, made a formal commitment to Britain’s military by signing the Armed Forces’ Covenant.

They were also presented with a Bronze Award under the Government’s Defence Employer Recognition Scheme in acknowledgement of our efforts to become a forces-friendly employer, with a promise to do further work to reach Silver Award standard in the future.

Chairman Alan Lockwood, said: “As an armed forces veteran it gives me great pleasure to sign this covenant. It highlights that we are forces-friendly, supporting the employment of reservists, armed forces veterans, including the wounded and injured, cadet instructors and military partners. I’d encourage armed forces veterans or those in the process of leaving the armed forces to look at our job opportunities as we strive to do all that we can to positively support transition into civilian roles, recognising the value of their skills and experience to the NHS.”

The Government’s Defence Employer Recognition Scheme is supported across the region by the Reserve Forces’ and Cadets’ Association for Yorkshire and The Humber.

Pictured from the left is (back) Richard Lenton, Regional Employer Engagement Director of the Reserve Forces’ and Cadets’ Association for Yorkshire and The Humber (RFCA), and Pauline King, Assistant Regional Employer Engagement Director of the RFCA, together with (seated) Kathryn Singh, RDaSH Chief Executive, and Alan Lockwood, RDaSH Chairman.

Pledging support to armed forces veterans

Staff matters

Have you served in the armed forces?

We are asking our staff if they have served in the armed forces or who are a reservist or have close family members serving in the forces? If so we want to hear from you!

We are seeking to understand our current staff network. We are exploring the ways in which we support the armed forces community and are keen to involve veterans, reservists and the wider armed forces community of those close to service personnel to help us to develop what this might look like here.

We are also looking for staff from this network to appear in a short video about why they chose to work with us and explain the importance of the Trust becoming a forces-friendly employer has been to them. The videos will be used to encourage ther armed forces veterans, reservists and wider armed forces community members to come and work with the Trust.

Anyone volunteering will be fully supported by The Communications Team, who carry out the filming.

Interested? If so please email [email protected]

Page 7: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

Windows-10 Upgrades pass the 3,000 mark!

Staff matters

Our Windows-10 team has reached a significant milestone with 3,000 computers now successfully upgraded to Windows-10. Thank you to everyone who has had their computer updated!

This represents 82% of all computers across the Trust now running on Windows-10.

With only two months left before the NHS Digital deadline the Windows-10 Team is working hard to upgrade the remaining 650 computers.

If you have recently received an email stating that your device requires a

Windows-10 Upgrade or have not yet had your device upgraded please could you either book them into a Hub or contact Martin Wilson in IT who will then try to arrange a suitable time to come and upgrade your devices. Martin can be contacted by emailing [email protected]

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For information about the upgrades please click: https://bit.ly/2sLiBrZ

CEO calls in for laptop upgradeOur Chief Executive Kathryn Singh called in for her laptop to be updated to Windows 10! Have you? If not, why not?

All of our computers need to this update by March this year – so it’s vital to get yours booked in now!

There are that have a ‘stash’ of laptops that are not necessarily attached to a specific user. This could be spare devices, devices left in cupboards, devices from staff who’ve left the Trust.

If you have any of these, especially if you have a few of them in your area of work, please could you either book them into a Hub or collect them together and let Martin Wilson in IT know what you have – he will then try to arrange a suitable

time to come and upgrade these devices. Martin can be contacted by emailing [email protected]

Pictured are members of our IT Team with Kathryn.

4000

20001000500

30003650

RDaSH

82%

Windows 10 upgrades

Page 8: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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Staff matters

Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board Secretary and Alan Lockwood, Chairman.

Liua Booker Workforce and Human Resources

Corporate

Karen Brown Project 3

Jane Charlesworth Corporate Assurance

James Firth Trainee Nursing Assistant

Abby Eades Safeguarding

Tracy Hatfield Brambles Ward

Rotherham

Kerry Friskney Children's

Jill Holdridge Magnolia Lodge

Doncaster

Michael Ashton Memory Therapy Service

Doncaster

Nuala Nice Children's

Noma MakhandaImprovement and Cultural Development

Team

Sandra PowellDoncaster IAPT

Page 9: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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Staff matters

GEMS feedback from the day...what you said:

A very enjoyable event.

Plenty of tears, felt so proud of

my daughter and all candidates.

Excellent to come as a +1 and hear such amazing nominations of thanks.

Kerry TannerMagnolia Lodge

Doncaster

Debbie Tipper District Nursing East

Doncaster

Chris Pym Assessment and Formulation-

Home Treatments Team Rotherham

Robert Ward Osprey Ward Rotherham

To download your photograph from the day visit: https://bit.ly/2S0bHrE

Keep your GEM nominations coming in!

Why not enter a colleague for a Going the Extra Mile (GEM) Award?

Many of you go the extra mile while you are living and breathing our values of being Passionate; Reliable; Caring and Safe; Empowering and supportive of staff; being Open, transparent and valued; and by being Progressive.

If you work with a colleague who is always Going the Extra Mile, please nominate them for a GEM award here: http://nww.intranet.rdash.nhs.uk/communications/gem-awards/

Page 10: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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Staff matters

Health and Wellbeing update

Last September, the Health and Wellbeing team partnered up with Slimming World to offer you a 12 week programme of a Slimming World group of your choosing for free. This programme complements the fitness classes and holistic therapies which are also available, making the Slimming World a natural next step in supporting you with your health and wellbeing.

Fifty-five members of our staff have already signed-up and accessing the programme. Between them they have achieved a combined weight loss of 437lbs, that’s equivalent to over 31 stone. Ninety-six percent either lost weight or maintained their current weight by being on the programme.

Fourteen of those have already seen their hard work pay off and have achieved a fantastic BMI loss of over 5%.

Well done everyone!

Here’s some feedback from those who’ve tried the scheme:

“Over the past few months I have lost 26lbs in weight. My lifestyle and thinking around food is completely changed and I am now enjoying making healthy meals for me and my family on a daily basis. I am really grateful that the Trust gave me this opportunity.” – Jo

“The Slimming World programme is going really well, I cook the recipes for my whole family and they love it too. Until now I have lost 11½ pounds. Weight loss is something I have been advised to do for my own health as I have high blood pressure and high cholesterol. I had a check-up just before Christmas and my cholesterol is back within normal range. It is such a good incentive to be able to do without thinking of the cost.” – Angela

“I have found Slimming World has helped me with losing over 2 stone in the last 12 weeks. I have been supported to lose weight by Slimming World group support. Thank you for the opportunity you have given to improve health and wellbeing.” – Andrea.

“I just wanted to say a big thank you to the Trust for caring about its employees enough to embark upon the Slimming World voucher scheme. I have yo-yo dieted all my life and was just over 5 stones overweight for my height. Your initial email gave me the push to begin to do something about my weight. I enrolled on the 12 week scheme in October with the aim of losing a stone by Christmas. My Slimming World group and Consultant Helen are a fantastic support and an inspiration and I enjoy going to group every week. I have fully embraced the programme and in the 10 week run up to Christmas I am thrilled to report I lost 1 stone 8.5 lb, smashing my initial target to lose 10% of my body weight! I can hardly believe how the weight has come off as I have enjoyed cooking and eating good healthy meals.”– Melanie

Well done to all of those who have been involved and have made some great progress through the scheme, here is what our Trust lead for health and wellbeing says about it:

Lisa Earnshaw, Lead for Staff Health and Wellbeing, said: “Health and Wellbeing continues to be a high priority within the Trust and this is a really good way to support staff to kick start a healthy lifestyle. The results and comments from staff have been fantastic. Keep up the good work.”

Do you think that Slimming World could be beneficial to your health and wellbeing? The team has just re-launched this programme email them to find out more information on how you can access it: [email protected]

Slimming World

One of the perks of working with us is our health and wellbeing offer to staff and best of all, it’s free.

Here’s a reminder of some of the things that our Health and Wellbeing team is doing to keep you fit and healthy.

Page 11: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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Staff matters

Have you been pondering about making healthy changes recently?

Look out for the PAM Health Genie, which is on its way round the Trust.

The ‘Health Genie’ kiosk can help you understand your health with a five minute assessment covering weight, height, Body Mass Index, blood pressure, body temperature and much more.

You even get a handy print off with all your information so you can refer back to it later. If you have a PAM Life account you can enter your health kiosk code and it will pull all the information through to add to your overall wellness score.

The genie will be stopping at a location near you over the next few months – travelling to North Lincolnshire and then Rotherham. Keep an eye out for more dates soon!

PAM Health Genie

Have you made a resolution to quit smoking this year?Don’t forget there are services that can help you to quit.If you live in South Yorkshire, the Yorkshire Smokefree service can help you to stop. If you live in North Lincolnshire, contact the Healthy Lifestyles Team!

The Health and Wellbeing team can now refer you into the service to help you make the first steps, email them on [email protected] or telephone 01302 796235.

Smoking cessation

Remember if you need someone to talk to or to listen to you please contact the Vivup 24 hour helpline anytime. The friendly professionals at the other end of the phone can offer free telephone counselling and support for a range of issues including relationship issues, debt, mental health and stress. Call them on 03303 800 658 calls charged at a local rate.

Employee Assistance Programme

Got an idea that will benefit the health and wellbeing of your team or

colleagues, email the Health and Wellbeing team now to see how it can

support you in making this a reality. [email protected]

Page 12: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

Staff matters

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Buying and selling of annual leave The application window to buy or sell annual leave for the year 2020/21 is now open!

We are committed to improving the health and wellbeing of our employees and the introduction of this staff benefit will help us to find a better balance between our personal and our work commitments. There may be instances for example where you are:

• planning a special trip or event

• need extra leave for personal reasons

• would like more annual leave

• would like to sell some of your annual leave.

For the 2020/21 annual leave year you will be able to buy up to 12 days/ 90 hour (pro rata) of additional annual leave or sell a maximum of 5 days/37.5 hours pro rata.

The maximum amount of annual leave that you can buy will be based on your weekly contracted hours as at the 1 April 2020. For example, if you are contracted on the 1 April 2020 to work 3 days a week (22.5 hours), you will be able to purchase a maximum of 7.2 days (54 hours).

The maximum amount of annual leave which you can sell will also be based on your weekly contracted hours as at the 1 April 2020. For example, if you are

contracted on the 1 April 2020 to work 3 days a week (22.5 hours), you will be able to sell a maximum of 3 days (22.5 hours).

Any additional leave bought through this scheme would have to be used by the 31 March 2021. The cost of which would be deducted from your salary spread over the April 2020 to March 2021 annual leave year. This will ensure you continue to receive a monthly salary but at an appropriately reduced rate to reflect the unpaid leave you’ve purchased.

Should you leave the Trust prior to the end of the financial year any over or undertaking of annual leave will be calculated based on your revised annual leave allocation.

We are keen to support colleagues to maintain regular attendance at work and therefore levels of attendance will be considered in relation to buying and selling annual leave.

Approval of any additional annual leave purchase/ selling of annual leave is not guaranteed and would always be ubject to the operational requirements of the service, which must remain a priority. The application form must be completed and signed by you, your Line Manager and Service Manager.

The deadline to apply is February 12 at 12noon, so please ensure if you wish to make an application that you do so before this date. Your completed application form must be submitted to your manager for consideration by the deadline.

The applications form and guidance can also be accessed on the intranet under the HR Section at: https://bit.ly/2uIAf0c

The Royal College of Speech and Language Therapists (RCSLT) 75th AnniversaryThis year is the 75th Anniversary of the Royal College of Speech and Language Therapists (RCSLT).

Each month Rotherham Learning Disability Service’s Speech and Language Therapy team and others around the UK will be celebrating with a different theme. January’s theme is ‘firsts’. Charlie Millership, Clinical Lead Speech and Language Therapist, told us when she first knew she wanted to work in Speech Therapy. Charlie said: “I knew I wanted to become a Speech Therapist when I met a young lady with learning disabilities using a communication aid controlled by her eyes. I was amazed at how this young lady used the device to communicate with others. She told me about how her Speech Therapist had helped her and given her a voice. I knew then I wanted to help others have a voice.” Check out Rotherham Learning Disability Service’s facebook page for further updates throughout the year as they continue to celebrate.

7575CelebratingCelebrating

yearsyears

Page 13: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

It boosts our morale when we get a thank you from colleagues, managers but especially patients and service users.

Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms.

Wheelchair and Specialist Seating (Doncaster)

“Excellent first class service and very helpful staff.”Older People’s Mental

Health Community Services

(Doncaster-North Locality)

“Thanks to X my service, care

and treatment has all been

particularly good.”

Aspire Drug and Alcohol

Service

“I liked everything, everything

was perfect.”

Hawthorn Ward, Community Health Care “Friendly staff, good food and

encouraged to get better.”Osprey Ward, Adult Mental Health Inpatients (Rotherham)“Very kind and helpful. Made sure we are comfortable and that right medications are given. All staff know what they are doing and are brilliant doctors.”

Improving Access to Psychological Therapies (Doncaster) “X has been absolutely amazing. Treatment was prompt and has been so beneficial in resolving the depression.”

Improving Access to

Psychological Therapies -

Long Term Conditions

“Listened and conversed.

Empathetic.”

Specialist Nurse, Diabetes “Everything was explained perfectly. All questions discussed

in detail and answered satisfactorily.”

Child and Adolescent Men-tal Health Service Looked After Children (Doncaster)“Excellent support to foster carer to promote the emotional wellbeing of a young person.”

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Their opinion counts

Page 14: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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New team in placeOur new Assessment and Formulation (A&F) Team is now in place meaning better services for our patients in Rotherham!

Our Single Point of Access Team has split and will shortly be part of bigger local area teams in the North and South of the borough.

Assessment and Formulation is the new name for the Single Point of Access Team. Our A&F team is currently based at Swallownest Court but longer term part of the team will remain here with the other half of our staff moving to Ferham House, who will work with our patients in the North area.

It means our staff can provide more holistic care to our patients and more responsive and quicker treatment.

Rotherham Matters

A Rotherham man, who has been living with a mental illness for the past 15 years, has written a book about his experiences in a bid to help others in the same position.

Greig D Beadle, who volunteers at Swallownest Court in Rotherham, which is a hospital that provides adult mental health services and run by this Trust has had his first book published by the mental health publisher ‘chipmunkapublishing’.

In his book called ‘Stickies’ Grieg talks about his personal journey of dealing with paranoid schizophrenia, a mental health condition that can cause hallucinations, delusions, disorganised thinking, lack of motivation and lack of interest in social activities.

Greig, Peer Support Worker, said: “This book is about letting go of all the bad times. Setting your mind to do something and achieving it, even if you didn’t think you could. I always said that I should write a book and now I have and I hope that if it helps those who read it, then it would have been worthwhile.”

Copies of the book are available at the reception at Swallownest Court, Aughton Road. The cost is £10 and the proceeds are put towards the printing of more books.

Greig is pictured in Swallownest Court reception with a copy of his book.

Former patient writes book to help others

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‘Stress Buster’ classes in Rotherham

Big boost to charitiesOur big hearted staff who work on one of our mental health units in Rotherham have all trekked 27 miles to raise more than £1100.

Staff who work on the Kingfisher Ward at Swallownest Court raised £1142 by walking the White Peak Walk in Derbyshire in their own time.

The money will now be split between the charitable funds at Weston Park Hospital, Sheffield, and Sheffield Children’s Hospital.

The team, who all work on an inpatient psychiatric unit, decided to take on the challenge after a colleague died of cancer and because many of the staff have children.

The magnificent seven who took part in the walk were Amy Bennett, Zoe Charles, Martin Hobbs, Dave Evans, Angela Keyworth, Mick Seddon and Emma Atherton and they have already signed up to do the walk next year.

Dave said: “It was a really tough walk but was really good.”

Amy added: “We really enjoyed it even though towards the end of the challenge it was a long hard slog, but we’ve raised a fantastic amount for two excellent charities.”

Staff from Kingfisher Ward are pictured with their cheque for Weston Park and Sheffield Children’s Hospitals.

Rotherham Matters

Are life’s pressures getting you down and making you feel stressed and anxious? Do you worry a lot? Then a stress buster class could help you.

After the success of the last stress buster class, a local health trust is taking bookings for its free six-week educational programme in January which teaches Rotherham people how to control their stress and worry.

Stress Buster classes are designed for people who are feeling stressed or think that they might be suffering from problems such as anxiety, depression, sleep difficulties and panic. The classes are run by our staff.

James Bell, who is involved in organising the classes, said: “One in six people suffer from stress or anxiety during their lives.

“This course aims to teach people to understand the triggers of their stress and anxiety and provides them with the support and self-help techniques to be able to manage it. We also provide an information pack and activities for people to work through in their own time.”

The classes will run on Wednesday evenings from 6 until 7.30pm at New York Stadium, Rotherham, February 19.

Stress Buster is available to anyone over the age of 18, who are registered with a Rotherham GP practice. It is not suitable for people who have major alcohol or drug issues, people with thoughts of self-harm or already open to a mental health team. Please contact your GP for help with any of these problems.

For more information, or to book a place, please ring 01709 447755.

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Tracey’s been publishedOur Community Practice Educator and PhD Researcher Tracey Long from the 0-5 Health Visiting Service has recently had an article published in a peer reviewed journal.

Tracey’s article called ‘Why undertake a clinical academic internship? A novice researcher’s reflection’ was published in the Nurse Researcher.

Well done Tracey.

Children’s Matters

Visit to services In December we welcomed colleagues from NHS England. The team visited our children’s services and met with staff, children, young people and their families and commissioners.

The visit was part of the Rotherham and Doncaster Child and Young People review.

Page 17: RDaSH · Well done to our GEM Award winners! Here are our Going the Extra Mile (GEM) Award winners for January, presented by Phil Gowland, Director of Corporate Assurance / Board

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North Lincolnshire Matters

Time to Talk about mental health eventThe team on Laurel and Mulberry wards at Great Oaks is holding a Tea and Talk event on Thursday February 6 for patients, family and friends to chat and share their thoughts about mental health.

Theresa Hepworth, Reablement support worker, on Laurel Ward, said: “On Time to Talk Day we are encouraging everyone who works in the unit and visitors to take time out to chat and mingle socially over a cup of team and cake. There are many benefits of talking and sharing experiences which promotes wellbeing and has a positive impact on our mental health.”

The event is being held in the main dining room at Great Oaks between 2 and 4pm.

Celebrating Chinese New YearStaff and patients at Great Oaks have been celebrating the 2020 the Year of the Rat with lots of Chinese themed activities and craft making.

Chinese New Year officially started on January 25 with the spring festival.

Celebrating Burns DayTo mark the birth of Scottish poet Robert Burns

patients on Mulberry Ward enjoyed a Burns’ day

lunch. On the menu was Haggis, scotch sausage,

shortbread and Scottish tablet. Patients took part in a

quiz with a of traditional Scottish goodies.

The Big Garden BirdwatchPatients on Laurel Ward have been making birdfeeders and crafts to mark the Big Garden Birdwatch weekend to invite lots of birds into their garden area.

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Doncaster Matters

Doncaster residents are being asked ‘Is it time to Rethink Your Drink?

If the answer is yes, then there’s a new website and three social media sites to support them to help reduce or stop their drinking habit.

The Rethink your Drink Doncaster campaign is being run by Doncaster’s Alcohol Alliance – made up of a range of partners across Doncaster and South Yorkshire.

These partners include Doncaster Public Health; Rotherham Doncaster and South Humber NHS Foundation Trust; Aspire Drug and Alcohol Service; South Yorkshire Fire and Rescue; NHS Doncaster Clinical Commissioning Group; Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust; South Yorkshire Police; Doncaster Pharmacy Committee; and other voluntary partners.

Together they to raise awareness of the dangers of drinking too much alcohol and encourage people to seek advice and support if required to help them reduce their intake, or give up all together.

A brand new website www.rethinkyourdrinkdoncaster.co.uk/ has been launched to support the campaign, which includes an online self-assessment tool for people to complete anonymously to find out if their drinking is a problem. There’s also information on what kind of support is available along with useful links to facts about alcohol.

Pages have also been launched on Twitter and Facebook – simply search RYD_Doncaster and on Instagram at RYD Doncaster.

Anyone wanting to talk about alcohol issues can also ring Aspire Drug and Alcohol Services on 01302 730956.

Is it time to Rethink your Drink?

Are life’s pressures getting you down and making you feel stressed and anxious? Do you worry a lot? Then a stress buster class could help you.

After the success of the last stress buster class, a local health trust is taking bookings for its free six-week educational programme in January which teaches Doncaster people how to control their stress and worry.

Stress Buster classes are designed for people who are feeling stressed or think that they might be suffering from problems such as anxiety, depression, sleep difficulties and panic.

Tim Godley, from this Trust, who is involved in organising the classes, said: “One in six people suffer from stress or anxiety during their lives.

“This course aims to teach people to understand the triggers of their stress and anxiety and provides them with the support and self-help techniques to be able to manage it. We also provide an information

pack and activities for people to work through in their own time.”The classes run in a central venue on a Monday morning, Tuesday afternoon, Wednesday morning and Wednesday evening.

Stress Buster is available to anyone over the age of 18, who are registered with a Doncaster GP practice. It is not suitable for people who have major alcohol or drug issues, people with thoughts of self-harm or already open to a mental health team. Please contact your GP for help with any of these problems.

For more information, or to book a place, please ring 01302 565556 or visit http://iapt.rdash.nhs.uk/

‘Stress Buster’ classes in Doncaster

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19

Doncaster Matters

A new service has launched in Doncaster that aims to support the physical health and wellbeing of people who have a serious mental illness (SMI).

GPs across the borough and mental health staff at this Trust are working together to provide Physical Health and Wellbeing Clinics throughout Doncaster.

The aim of this new service is to support and encourage patients, currently on the SMI register to live healthier lifestyles. In addition, the service will support antipsychotic monitoring for patients who are prescribed antipsychotics by primary care.

Andrea Little, Team Leader, said: “This new service means that we can reach out to this vulnerable group of people to help them to overcome some of the barriers that they may face when accessing health services. We take a holistic approach to support both their mental illness and physical health.”

Emma Butterworth, Programme Manager, said, “It has been a great opportunity for the Programme Management Office to work closely with operational services to support development and implementation of this fantastic new service for people living in Doncaster.”

The new service consists of multidisciplinary teams working in primary care settings and community hubs located in Conisbrough, Thorne and central Doncaster.

The service is led by Primary Care Doncaster Ltd and this Trust in consultation with Doncaster Local Medical Committee.

The Physical Health and Wellbeing team pictured from left to right: Trina Gilbert, Christopher Andrews, Zoe Down and Amy Scholfield Registered Mental Health Nurses; Joanne Lowndes, Paula Brown, Sarah Smith and Lydia Reynolds, Health Care Assistants; and Andrea Little, Team Leader.

New Physical Health and Wellbeing Service

Colleagues from our Health Action Team presented at TARGET to east and north locality practice nurses.

The team raised awareness about annual health checks, cancer screening and health action plans for people with learning disabilities.

The team raised awareness about annual health checks, cancer screening and health action plans for people with learning disabilities.

Pictured left to right are: Simon McFarlane, Trainee Nurse Associate; Glynis Smith, Acute Liaison Nurse/ Health Action Team Manager; Louise Darling, Co-Trainer; and Catherine Magee, Health Facilitator Nurse

Health Action Team raising awareness

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Fancy volunteering?Do you have baking skills to rival Mary Berry? Fancy driving patients to appointments? Or helping to man a reception? These are just a few jobs dedicated volunteers carry out at our Trust.

Now our staff are on the hunt for more volunteers in Doncaster to get involved and help support patients.

Volunteers can give as much or as little time as they wish and are needed to support baking, crafts, gardening and musical activities, including dancing – so if you have the skills or can get people up on their feet to join in an activity, they would love to hear from you.

St John’s Hospice in Doncaster, also part of RDaSH, needs volunteers for a range of roles including driving and reception duties.

Interested? If so, from February 5 our volunteering staff will be taking part in a monthly recruitment drive in the WellBean Coffee Lounge, Tickhill Road Hospital, Tickhill Road Site, off Weston Road, Balby, Doncaster.

Carol Bowyer, Voluntary Services Manager, said:” Are you considering a career in Mental Health Services and would like to gain some work experience? If so, this would be an excellent opportunity for you. Or do you have spare time and would like to volunteer with us? We’ve a number of varied volunteering roles available.”

Lindsey Richards, who manages volunteers at St John’s Hospice, added: “Did you know that helping others and volunteering has been shown to have a positive impact on the lives of volunteers, helping them to gain new skills and to boost self-esteem. We really value our volunteers – they’re fabulous. Why not come and join them?”

Anyone who would like more information but can’t make the events can

Volunteering Matters

COUNTME IN !

RDaSH Volunteers

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Kind-hearted golfers have raised £2566.65 for St John’s Hospice in Balby to benefit local people and their families who use its services.

The funds were raised by Doncaster Golf Club as one of its charities for 2019. Lady Captain Carole D O’Neill chose St John’s Hospice as her charity of the year in memory of a member of her family who had used its services.

Carole said: “I wanted to support a local charity and chose the hospice in memory of my husband Patrick. He was keen golfer and member of the club and used the care of the hospice. It is only at times of need that you realise just how important the hospice is and it’s a mark of appreciation for the care that they provided.”

The Balby-based hospice provides a comforting environment for people with life limiting illnesses and their families. It includes a day hospice where people can come and take part in therapeutic activities to improve their wellbeing. The staff support patients and families to live with their illness.

St John’s Hospice Fundraiser Lindsey Richards, said: “It’s fantastic that Doncaster Golf Club, their family and friends have supported

us over the last year. Every penny raised will go towards making our patients and their carers lives more comfortable.”

Pictured from Doncaster Golf Club (left to right) are: Geraldine Kaill; Judith Hudson; with Lindsey Richards, St John’s Hospice; Carole D O’Neill, Kay Vickers; Denise Andrew and Vanessa Woodward.

A South Yorkshire theatre company has presented four collection buckets full of money from its performances of Aladdin for St John’s Hospice in Balby.

Two of the main characters from the Tin Pot Theatre’s Aladdin pantomime Suzy Dix and Jacob Sykes travelled to the hospice on Weston Road in Doncaster to hand over the buckets filled with £870.47 to Lindsey Richards Fundraiser at St John’s Hospice.

Suzy, who played the Princess in the pantomime, said: “We wanted to show our appreciation to the hospice for everything they did for my mum while she was in their care. The collection buckets were displayed at each of our eight performances at Montgomery Hall, Rotherham and we are all very grateful to those who donated thank you.”

St John’s Hospice Fundraiser Lindsey Richards, said: “A big thank you to Suzy and Jacob and everyone from the Tin Pot Theatre for supporting us. Every penny goes towards the comfort of those who use our services.”

Left to right are: Janet Wilkinson, Nursing Assistant; Suzy Dix and Jacob Sykes from Tin Pot Theatre and Lindsey Richards, St John’s Hospice Fundraiser.

Kind-hearted golfers support St John’s Hospice

Tin Pot Theatre supports St John’s Hospice

Hospice matters

If you would like to become a sponsor of St John’s Hospice or fundraise by holding an event, please get in touch with the fundraising team on 01302 796662 or 01302 798391 to help the hospice this year. Alternatively you can donate here: http://www.stjohnshospicedoncaster.co.uk/fundraise/donate/

stjohnshospicedoncaster@stjohnsappealFollow us on:

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Improvement Matters

22

• Quality • Culture • Improvement • Compassion • Leadership

Agile working programme

The Trust has been investing in a programme of agile working to enable community clinical staff to work in a more flexible way with full access to the IT systems that they need.

This agile working continues to be rolled out across community teams and although this programme is still in progress, we have been monitoring the benefits and want to share with you some of the feedback.

Remember, if you experience any connectivity issues which affect the quality of patient contacts please ensure that these are raised via IR1 process so that the intelligence can be gathered, evaluated and acted upon. Thank you.

If you have any queries regarding the agile working programme please email Louisa Redhead on [email protected]

“While we originally thought

that putting this into practice may not be easy

in the sense that we may not have the support we did

have from our team at important times such as when

we had a difficult visit, across our team things have

been really positive. We make sure we are all safe and

we are there for each other in a way that

works well for us.”

Doncaster.

“I am finding agile a godsend when having to balance the home/work life. I can balance more easily work commitments with my caring responsibilities at home and

compared to how the role was structured before, it has reduced my stress significantly. I feel as though I have more choice and flexibility and this gives me more confidence of my ability to

do a great job and keep my family happy too.” North Lincolnshire.

“My portfolio of community services have

been agile for a number of years now but the agile

training for existing teams was useful to be able

to access the updates and support on offer and share

with new members of the team. The new Agile Toolbox

on the intranet is also a welcome addition.” Rotherham

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Improvement Matters

23

Axe the Fax

You should all be aware that the NHS has been instructed by the Department of Health and Social Care to stop using fax machines by the target date of April 2020.

This means that health and care services across the NHS will no longer be using fax machines to send or receive NHS or patient communication.

NHS organisations will be required to use alternative communication methods such as secure email, to improve patient safety and enhance cyber security. The PMO team is working collaboratively with colleagues in Information Governance to ensure that the Trust and its health partners will be supported in the process of safely implementing the Department of Health directive. We aim to end fax usage across the Trust by March 31.

If you require any support in axing the fax, please get in touch: [email protected]

LEAN – clinical caseloads

We are working on a time limited piece of work exploring clinical caseload standards and sizes within adult mental health services. This work will initially be focused on the Rotherham Mental Health clinical treatment teams. The aim of this project is to define a set of clinical caseload standards based on safe best practice standards, with clearly defined accepted variations.

This project will also include an understanding of processes for the allocation and management of caseloads and management processes to address any variance (too small or large a caseload). Comparative analysis with other trusts will be carried out alongside any national guidelines. Overall this project can support existing demand and capacity work and has clear safety and quality benefits and supports workforce wellbeing.

We are looking forward to working with colleagues in Rotherham to progress this piece of work. For further information about this piece of work please email Anthony Benson on [email protected]

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Updates from the Improvement and Culture Team Quality, Service Improvement and Redesign (QSIR) Practitioner programme

Are you currently involved in improvement and service redesign work or planning to do so in the future? Then the QSIR programme will be of benefit to you.

This programme is approved by the Institute of Healthcare Improvement and also the Royal College of Nursing. On completing the programme you will gain a recognised qualification with further opportunities to develop by becoming a QSIR Teaching Associate. The eight modules which will be covered in the course are shown in the diagram below.

The first cohort has already started. The second cohort starts on February 6 in Almond Tree Court, Woodfield Way, Doncaster with further cohorts throughout the year.

Here are some comments from those who have completed the programme:

Judith Graham, Deputy Director for Organisational Learning and Development, pictured right, said: “The QSIR programme goes beyond the technical aspects of change, really focusing on the human dimensions of changes and human factors that can support or hinder change.”

Paula Rylatt, Head of Improvement and Culture, said: “So much passion, wisdom and experience in the room was really inspiring, and gave me more than one idea to pinch with pride.”

Sue Statter, Leadership and Organisational Development Facilitator, said: “Sharing and learning with colleagues from my own and other trusts has been really valuable and inspiring.”

Interested in this programme then email the RDaSH Academy

at [email protected]

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Improvement Matters

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Rainbow badge training

Like to raise your awareness of the issues surrounding LGBTQ+ people when accessing healthcare and how we can make a positive difference to their experiences, and, in turn on their physical and mental health.

This training session offers you a safe place to talk about and raise concerns that you might otherwise feel embarrassed asking.

Wednesday February 26 at St John’s Information Centre, Tickhill Road Site

Choose one of the following sessions:

9.15 to 10.45am or 11am to 12.30pm.

Please email [email protected] to book a place.

Freedom To Speak Up

Did you know that we have a new Freedom to Speak Up (FTSU) Guardian Noma Makhanda who has joined our team of FTSU champions?

Speaking up about a worry or concern you have at work improves our services for patients and also your working environment. There are many ways to raise concerns, please print this poster which shows you how to do this.

If you feel that you can’t raise a concern in your team or with your line manager please contact one of our FTSU champions or Noma herself.

You can also go to one of our champions below:

If you’d like to become a champion yourself please email [email protected]

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Improvement Matters

Jan Greaves, Nicola Dyke and Joanne Rimmington (Children’s)

Kim Goddard and Jennie Pearce (Safeguarding)

Laura Clarke and Sarah Pinder (Specialist Services)

Sarah Persad Collen and Takunda Zizhou (Community Mental Health)

Lisa Groundcourt and Ian Higgins (Estates/Catering)

Niall Finn (Health Informatics)

Gillian Moore (Great Oaks)

Carlene Holden (HR)

Robert Maginnis (Patient safety

Lisa Barker (Single Point of Access).

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Improvement MattersNew Supervision Policy and paperwork

You may recall that last year one of our Listening into Action work strands focused on improving our staff supervision and PDR process.

You told us that you wanted a more meaningful way to record and align both the supervision and PDR processes. We listened and set up a working group to take forward some of the suggestions made. Since then work has been taken place looking at several features including the PDR policy, the supervision policy, the paperwork templates for both AND the development of the electronic staff portal

We are really pleased to share that the new supervision policy is complete and ready to use and that the templates within it have been co-produced with our staff, to ensure they are as meaningful and useful as possible.

You’ll see that there are no longer two separate supervision policies, both clinical and management supervision is incorporated into one policy with the template suitable for both. There is an appendix that staff can opt to use during clinical supervision as a guide for their supervision discussion.

You will find the new policy and documentation here: https://www.rdash.nhs.uk/57503/supervision-policy/

2020 staff network meeting dates

Like to join our staff networks, here are the dates for this year.

Black Asian and Minority Ethic (BAME)

February 26 2 to 4pm Seminar 1 St John’s Information Centre

March 26 1 to 3pm Seminar 1 St John’s Information Centre

April 25 11am to 1pm Board Room 2, Woodfield House

May 28 1 to 3pm Seminar 1 St John’s Information Centre

June 25 1 to 3pm Graeme Fagan Room, Meridian House, Scunthorpe

July 30 1 to 3pm Seminar 1, St John’s Information Centre

August 27 1 to 3pm Seminar 1 St John’s Information Centre

September 24 1 to 3pm Seminar 1, St John’s Information Centre

October 22 1 to 3pm Seminar 1, St John’s Information Centre

November 19 1 to 3pm Seminar 1, St John’s Information Centre

December 10 1 to 4pm Seminar 1, St John’s Information Centre

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Improvement Matters

To know more about our staff networks please email [email protected]

To contact the Improvement team please email [email protected]

Lesbian Gay Bisexual Transgender Q+ (LGBTQ+)

February 10 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site

March 9 2 to 4pm Conservatory Opal Centre, Tickhill Road Site

April 14 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site

May 13 1.30 to 3.30pm Conservatory Opal Centre, Tickhill Road Site

June 16 1.30 to 3.30pm Conference Room, Honeysuckle Lodge

July 15 9.30 to 11.30am Seminar 1, St John’s Information Centre

September 16 10am to 12noon Seminar 1, St John’s Information Centre

October 13 1 to 3pm Seminar 1, St John’s Information Centre

November 11 1 to 3pm Seminar 1, St John’s Information Centre

December 9 10am to 12noon Seminar 1, St John’s Information Centre

Disability And Wellness Network (DAWN)

February 4 1 to 3pm Conference Room, Honeysuckle Lodge, Tickhill Road Site (THR)

March 4 1.30 to 3.30pm The Conservatory, Opal Centre (THR)

May 6 1.30 to 3.30pm The Conservatory, Opal Centre (THR)

June 4 10am to 12noon Seminar 1, St John’s Information Centre

July 6 1.30 to 3.30pm Seminar 1, St John’s Information Centre

September 9 10am to 12noon Seminar 1, St John’s Information Centre

October 7 10am to 12noon Seminar 1, St John’s Information Centre

November 5 1 to 3pm Seminar 2, St John’s Information Centre

December 3 10am to 12noon Seminar 2, St John’s Information Centre

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Sew & SewFrom curtain making, soft furnishings, embroidery, to garment repairs and alternations, why not contact them today for more information or a quote on 01302 796009.

The LaundryLaundry washing and ironing service. Staff and the public can drop their dirty laundry with us and collect them within two working days, clean and folded. We offer 48 hour turn around on a bag of 20. For further information call us on 01302 796014. Or visit the laundry website for details and prices: http://www.thelaundryservice.org.uk

Print ServicesBased on the Tickhill Road Hospital site, our in-house print service offers a quick turnaround, printing: business cards, invitations, flyers, greeting cards, calendars, catalogues and large format pullup banners contact the team for a quote on 01302 796125.

Catering on our sites:

Food and Drink Café based on the Tickhill Road Hospital site. Serving breakfast, lunch and snacks to eat in or takeaway.

WellBean Coffee Lounge based in the main entrance of Tickhill Road Hospital. Serving a range of barista coffees, speciality teas and healthy snacks and sandwiches to eat in or takeaway.

Did you know that these services are available to the public too?

services

service

the

sewing service

all levels of clinical and non clinical staff.Know someone who would like to join our team of great people!

Call our new recruitment hotline

✆ 01302 796272

We’re hiring...

Scan the QRcode for adirect link tojobs available or visit:

www.rdash.nhs.uk

Trust services for all...