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RAVI SHARMA

Mobile: +919711379496 Email:- ravi.sharma88@hotmail.com ravi.sharma88ravi@gmail.com

OBJECTIVE:

To secure a position in planning, installation and maintenance of computer networks that will employ

my skills and knowledge; I have acquired through education and work experience. It should not only

be adequately rewarding financially but should also fulfil my intellectual needs thus providing me the

desired job satisfaction.

CERTIFICATIONS

CCNA Certified. (CSCO11551323 )

CCVP Certified. (CSCO11551323 )

Comprehensive Knowledge ofCCNP.

ACADEMIA

BA with 65% Aggregate in 2009

Raj Univercity,Jaipur

10+2 with 62 % Aggregate in 2005.

Raj Board of Secondary Education, Ajmer KVC , Jaipur (Raj.)

10th with 62 % Aggregate in 2003.

Raj Board of Secondary Education, Ajmer

KVC , Jaipur (Raj.)

TECHNICAL PURVIEW

VoIP Network Skills:

Deploying, Installation, Upgrading:

Cisco Unified Communication Manager 6.X: Deployment Model, Publisher & Subscribe

Relationship, Administration and Managing User Account, Endpoint, and Integration of Cisco Unity

Connection , Cisco IP Phones 7940, 7960, 7961, 7965, Cisco IP Communicators.

Configuring Unified Communication Server:

Basic Model: NTP (Network Time Protocol), DHCP, TFTP, Regions, Location, Device Pools,

Service Parameter, Enterprise Parameter.

Call Routing Component: Route Group, Route List, Route Pattern, Hunt Group, Hunt List, Hunt Pilot,

Digit Manipulation and Translation Pattern.

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Calling Privileges: Time of Day Routing, Partition, Calling Search Space, Client Matter Code and

Force Authentication Code.

Clustering Feature: Attendant Console, Extension Mobility, BAT (Bulk Administrator Tools), CDR

(Call Detail Records), Phone Button Template, Soft key Template, Device Default, Device Profile, ,

and Meet-Me Conferencing.

Media Resources: Annunciator, Conference Bridge, Media Termination Point, Transcoder, Music on

Hold Server.

User Feature: Call Park, Directed Call Park, Call Pickup, Group Call Pickup, Other Group Call

Pickup, Call Back, DND.

Monitoring Resources: RTMT (Real Time Monitoring Tools), Alarm, Trace and Syslog

Configuration, Dialled Number Analyzer, Unified Serviceability, Backup and Restore with

Disaster Recovery System.

IOS IP Telephony Skills:

Signalling and Codec: SCCP, RTP, cRTP, RTCP, H.323 (H.225, H.245, RAS), MGCP, SIP.Configuration of Analog (FXS, FXO) and Digital Interface (T1, E1), ISDN (BRI/PRI)

Codecs:G.711, G.726, G.728, G.729, G.729A, G.729B.

Cisco Catalyst Switches Configuration: Vlan (802.1q), Voice Vlan (802.1p), Cisco PoE and IEEE

Standard 802.3af.

Configuration Gateway and Gatekeeper: Dial-Peers, SRST, and Dial Plan Consideration. CUCME

with Dial plan support, Call forwarding, Call transfer.

Zone Configuration, Zone Prefix, Technology Prefix, CAC (Call Admission Control).

Basic Knowledge of IP Contact Centre (IPCC)

Data Network Skills:-

Configuring and troubleshooting of Networking Equipments: Routers 2500se, 2600se, 2800se,

3600se, 3700se; Switches 2900se 3500se.

Expertise Protocols: OSPF, EIGRP , BGP, RIP, RIPv2, IGRP, DEFAULT and STATIC routes, IPv6:

Addressing, RIPng, redistribution, summarization and other advanced features.

Configuring and Troubleshooting of Data Vlans, Voice Vlans, Svis, Inter-vlan routing, VTP, ARP,

RARP, Switch Port Security, Ether-channel, advanced configuration, Layer 3 Tunnelling (1900se

2900se 3500se).

Managing and Configuring Enterprise VPN, configuring, REMOTE-ACCESS-VPN, SITE-TO-SITE,

Firewall, GRE, NAT, PAT

PROFESSIONAL EXPERIENCE

Total Experience Of 4+ Years With Networking Background

Hcl Comnet Pvt Ltd., A-9 Sec-3,Noida, UP

Designation: Specialist Voice

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Duration: From Oct 2009 to Till yet

Implementation of VoIP Project , Handling project & working with Uptime Calls ,Configuring

and L2 Troubleshooting of CCME, CCM 6.1, CCM 7.0, Gateways and IP-Phones etc.

Networkers Home, 34/3 Asalatpur, Janakpuri, New Delhi

Designation:Network Specialist ( Voice)

Mailto: info@networkershome.com

Duration: From April 2008 to Oct 2009

Implementation of VoIP Project Video Conferencing Handling project & working with Uptime

Calls

Installing, Configuring and Troubleshooting of Routers-2600, 3600, 2500 Switches-3550, 3560, 2950.

Configuring and L2 Troubleshooting of CCME, CCM 6.1, Gateways and IP-Phones etc.

WIPRO (Jaipur)

Designation:Network Support Engg.

Duration: From Dec 2006 to Nov 2007

Troubleshooting hardware & Network related queries for HDFC, Birla Sun life

Insurance, Aviva Insurance FICCI, including wireless, installing windows, and a bit of software

troubleshooting as well working with Network Implementation & Troubleshooting of Cisco R&S

Network

Sequel Infocom (Jaipur)

Designation: Hardware Engineer / Team leader

Duration: From April 2006 to Dec 2006

Troubleshooting Hardware in the company and handling a team of 7 hardware engineers.

And worked a bit on Router 2600 series.

PROJECT DETAILS

HCL Comnet Pvt Ltd. As a Specialist Voice for the Projects and Uptime calls with it clients.Project 1 #

Establishment of Cisco CVP network of HCL Chennai Campus. Implemented the Project Right

From the Scratch.

Role and Responsibilities:

Installation of Cisco Unified Communication manager 7.2 MCS server I based 7845

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Installation of Cisco IPCC Enterprise and CVP.

Confguration Of CMPGA, VRUPGA and VXML gateway.

Basic training for the IT executive to handle the basic troubleshooting,

OMC Network Establishment For Clients as per the Requirment.

Networkers Home Pvt Ltd. As a Network Specialist for the Projects and Uptime calls with itclients.

Project 2 #

Establishment of VOIP network for Sipco Pvt Ltd , Kuwait. Implemented the project right from

scratch, the job also involved ensuring the 99% uptime.

Role and Responsibilities:

Installation of Cisco Unified Communication manager 6.1 MCS server H based 7826

Connecation Stablishd with Cisco Unified Unity manager .

Confguration Of Voice mail, Dial pear ,End User Configuration Device mobility

With IVR

Basic training for the IT executive to handle the basic troubleshooting,

Registration with BAT & Manual addition of IP Phones

Wipro (Jaipur)As a Network Support Engg. for the Projects and Uptime calls with itclients.

Project 3 #

Deployment of Backbone networks for 5 Branch offices of Birla Sun Life Insurance Pvt Ltd .

Role and Responsibilities:

Configured and Implemented Cisco 2500 se Routers & 2900 se switches

IOS Upgradation & patch installation as suggested by Cisco.

Configured Lease Line with Support of BSNL

Configuration of Data VLAN

Established Connectivity for HO Bombay

Project 4 #

Maintenance of Network for Care India (NGO) While working with Sequel Infocome

IOS Upgradation as suggested by Cisco.

Configuration Backup for Router and Switches

Troubleshooting of Data VLAN

Established Connectivity for HO Delhi

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PERSONAL EPITOME

Address:

Permanent :- Plot No 1-A-24

Shiv shakti Colony,

Shastri nagar

Jaipur, Raj.

Date of Birth :- 3rd Apr 1988

Fathers Name :- Mr. G.N

Sharma

Languages Known :- English, Hindi,

Marital Status :- Unmarried

Strengths :- Sincere, hardworking, energetic and responsible person.

Resourceful, self-sufficient and a team man to the core.

Able to improvise if need be & capable of rising to the occasion.

A quick learner, A good command of the English language.

Constant desire to deal with something new & challenging, taking help from

wherever available, like peers and the Internet.

I affirm that the information in this document is accurate and true to the best of my knowledge.

(Ravi Sharma)