RESUME Ravi .Ramesh. Bhagat

Contact Information

Ravi Ramesh Bhagat

Address:- A-304 Matru88 Appt,B/h Raj Residency,Baroda Express Highway Service road, New Maninagar Ramol,Ahmedabad – 382449,Gujarat.

Email: ravib4uall@yahoo.com

Mobile: +91-9979082069

Personal Information

Date of Birth:   30th November 1986.

Gender:   Male.

Nationality:   Indian.

Professional Details

Work Experience : 10 Years.

Industry : ITES/BPO & Digital Content Marketing.

Category : Operations.

Roles : Senior Executive.

DETAILED RESUME

Name : Ravi Ramesh Bhagat.

Address : A-304 Matru88 Appt,B/h Raj Residency,Baroda Express Highway Service road, New Maninagar CTM, Ahmedabad – 382449,Gujarat.

Birth Date : 30/11/1986.

Phone No : 91-9979082069.

Email Address : ravib4uall@yahoo.com.

Marital Status : Married.

Language Known : English, Hindi, Gujarati.

Qualification : B.C.A. - pursuing from IGNOU.

Strength : Excellent Communication Skills.Expert MS-Office applications.Digital Content Management.

Working Experience :

Vodafone Cellular Services Gujarat Pvt Ltd . (Oct’05 – Oct’07)

I started my career with Vodafone Essar India as a CSR in October 2005 and was associated with the company for tenure of 2 years till October 2007.

During my association initially I was responsible for providing product related support to the Gujarat prepaid mobile service customer base for six months.

Considering my performance, I was assigned a more critical job of providing support to the Trading partners of the company by promoting me to the Trade customer support department where I worked as CSR for next six months and subsequently got promoted to Sr. CSR.

Also, I was awarded with product expert awards for consistent two quarters the same year for scoring 100% consistently in monthly product quizzes conducted by the company.

After being promoted I continued to provide my service for next eight months. After that I voluntarily resigned from my post to gain a better opportunity.

Motif India Infotech Pvt. Ltd . (Jan’08 – Jul’11)

After resigning from Vodafone I got the opportunity to work with Motif India Infotech Pvt. Ltd. where I was selected for the post of CSR in January 2008.

There I was responsible to provide legal and technical support to the customer base of UK for a multinational online e-commerce company via the means of proactive and reactive communication mediums. I was also responsible for products related data and legal research & analysis using internet search engines and encyclopedia and further enhancing of communication responses used for our customers.

I successfully retained my post for next 1.5 year and then was promoted to the Sr. CSR level where I continued to provide the same service for next 2 years in the same role.

I was one of the pilot team members of our client project of setting up an online chat support for our customers which was very successfully since its launch.

After providing my service to this company for 3.5 years I decided to resign from my post to seek a new opportunity to prove my capabilities and potentials.

Vodafone India Services Pvt. Ltd. (Nov’11 – May’12)

In November 2011, I joined VISPL (Vodafone India Services Pvt. Ltd.) as a operations executive for UK web source sales department where I worked for 6 months and was responsible for customer communications via web chat and was a part of Vodafone UK online sales team. I resigned from this post in May 2012 in search of better prospects.

TheNewsMarket (Definition6). (June’12 – Present)

In June 2012, I joined TheNewsMarket. as a Client Media Relation executive. Here, I’m part support team for www.thenewsmarket.com, a global online video platform (OVP) for media, powered by Definition6 Inc. Our website site is used by more than 36,000 media outlets in over 200 countries to access, preview and order free broadcast-quality

video and other multimedia content for use in their media programming. Our company combines a video distribution platform and an embeddable, web-based streaming video player to support the marketing efforts of global brands and organizations like adidas, NATO, Deutsche Bank, Samsung, A.P. Moller – Maersk Group, General Motors, Intel, IBM, EURO NCAP, Novartis, Bentley, Lamborghini, Volvo Group, Kia Motors, PUMA, FIFA, UEFA, PwC, Reebok and many more.

Objectives : Aspiration to work with a reputed company.Contribute to profitably of company.Continuously Learn something new and enhancing my career with expertise and experience.Zeal to grow towards a better personality.

Hobbies : Reading books, listening music, travelling, outdoor sports.

Assets : Enthusiasm and Commitment towards work.Communication skills.