Rajesh Kumar Singh Change Management

8/8/2019 Rajesh Kumar Singh Change Management

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Is it haverepercussions

in the group?

Effective implementation

of change at the group

level can frequentlyovercome resistance at

the individual level.

Change at this level

involve major program that

affect both individuals and

groups.

Repercussions: reflection, reaction Resistance: stability


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Globalization

Work force diversity

Technological change

Managing ethical behavior

Government policiesCompetition

Scarcity of resources

Mergers and acquisitions

Calamities/Emergencies

External Causes

Forces

For

Change

Internal Causes

Organizational silenceFalling effectiveness

Crisis

Changing employee expectation

Downsizing

Re-engineering

Productivity improvements

Cycle time reduction

Diversity: variety Scarcity: famine Merger: fusion Acquisitions: universality


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Change Management is theprocess, tools and techniques to

manage the people-side of change

processes, to achieve the requiredoutcomes, and to realize the change

effectively.

Role of the management shifts from autocrat to facilitator .


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Holger Nauheimer hastwenty years of professional

experience as a consultant,trainer and coach for privatebusiness, the public sectorand non-governmental

organizations.

He is one of the manager ofa large European

organization calledtrain people in ChangeManagement .


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implementingimplementing::serviceservice Uplifting :lift , raise Self-esteem :self-respectCraft: occupation

The largest department of the organization was in the

process ofimplementingimplementing new analytical software

which would deeply change the way people work.Management felt a strong resistance to the project and

they thought that change management training would

change attitudes of their staff. We went in and

conducted a round of discussions with different

stakeholders and we found out that at the heart of theproblem was not the software but the relationship

between the staff of that department with other

departments of the organization. Simply speaking,

people felt not valued. So, the goal of our project

shifted towards upliftinguplifting the selfself--esteemesteem andpride of the people in their craftcraft.


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How do you manage change?

Relapse : return


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Change Management Iceberg of

Wilfried Krger

The top of theiceberg

Below thesurface of the

iceberg

Cost

Quality

Time

Management of

Perceptions and

Beliefs

Power andPolitics

Management


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Stage of change system

Refreezing the system

Moving to desired condition

Unfreezing the current situation


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Change management roles


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Executive and senior

managers

Participateactively andvisibly

throughout

the project

Build acoalition ofsponsorshipand manage

resistance

Communicatedirectly withemployees

Coalition : union, integration


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Middle managers and

supervisors

Communicator Advocate CoachResistancemanager

Supervisors : viewer Advocate: protector, supporter Coach : teacher, tutor


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Project Team

Design theactual

change

Manage thetechnical

side

Integrate CMplans into

project plan

actual : real ,factual Integrate : finish , fulfill


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Project support functions

Experienceand

expertiseTools Knowledge

Expertise : competence


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Don't struggle against change;

Learn to use it to your advantage.

Change comes from awareness.

Reasonable people adapt themselves to the world.Unreasonable people attempt to adapt the world to them.

Life itself is almost synonymous with the concept of change..

Change can not be managed, it can only be facilitated.


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Rajesh Kumar Singh Change Management