Rajesh Dey

Rajesh DeySreedhar Banshidhar Rd, Barrackpore, Jaffarpore Panchanantala, 700122, H: +91 900 743 6076C: +91 8100 233 977; E-mail: [email protected] In:https://www.linkedin.com/in/rajesh-dey-803847106________________________________________________________________________________________________

To whom it may concern,

Dear All,

I'm contacting you in regards to the US IT Recruiter position at your company, advertised in the job portals in this month. I am very interested in further particulars and in filling out an application form.

My relevant qualifications include my BS\ B.Sc. in Hotel Management and Catering Technology. Also of note is my

most recent position as Sr. Resourcing Specialist for Best Infosystems LLC. In this role, I was responsible for -

∑ Recruitment: Sourcing, Staffing, scoping, and on boarding candidates.-Screening: short listing candidates sourced through portal (Naukri, Monster, The Ladders, Dice and Linked In) and validating them on their

experience and interest.

∑ Lateral Hiring: Identifying right candidates with required Skill set and experience and make sure that it should

match with the requirement as per the job description.

∑ Staffing: Preparing Requisition gathering template and sending it to corresponding sourcing lead to initiate the

sourcing. Short listing the profiles sourced and sending it to the respective hiring managers.

∑ Hiring inputs: Meeting hiring managers to understand niche skill profiles.-

∑ HR Round: Conducting HR round for the selected candidates and negotiating salaries on company standards.-

Promptly informing the rejected candidates about the reason for the rejections.

∑ MIS: Preparing reports on the no of closure, internal movements, and offer decline numbers to ensure the flow

of work to reach the aspire rates. Sending weekly, short-listing them for the interviews, worked on portals

∑ Background Verification: Background Verification was carried out for the employees as per the policy,

education, experience.. And during my tenure, I have successfully represented so many consultants to our

valued Clients which have been turned into positive results.

With my skill set and proven track record, I can be a valuable addition to your organization as I have been working in

this public dealing . I can be reached for an interview at your convenience. I have been working in this sector for couple

of years and worked with few well kn-owned, reputed company like Aegis, kochar, Tech M, IBM Concentrix. So I

know how to handle a consultants by judging their moods, behaviors over the phone or face to face.

Sincerely,

Rajesh Dey

+91 8100 233 977

[email protected]

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Rajesh DeySreedhar Banshidhar Rd, Barrackpore, Jaffarpore Panchanantala, 700122, H: +91 900 743 6076

C: +91 8100 233 977; E-mail: [email protected] In:https://www.linkedin.com/in/rajesh-dey-803847106

________________________________________________________________________________________________

Carrer summary:

-Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, VendorManagement, Sourcing, Interviewing , Campus Recruitment , Client Handling, Salary Negotiation , Executive Hiring, Contract Recruitment, Team Management.-Experienced in Volume/Mass Hiring and Niche Skill Hiring-Proficient in recruiting candidates from all levels Junior Level to Senior Level.-Good experience of Campus Recruitment/ Off Campus Hiring.-Experience in IT and ITES Recruitment.-Possess excellent communications and interpersonal skills.

-End to end recruitment: Sourcing, Staffing, scoping, and on boarding candidates.-Screening: short listing candidates sourced through portal (Naukri, Monster, The Ladders, Carrer Builder, Dice and Linked IN).

-Lateral Hiring: Identifying right candidates with required Skill set and experience and make sure that it should match with the requirement as per the job description.

-Staffing: Preparing Requisition gathering template and sending it to corresponding sourcing lead to initiate the sourcing. Short listing the profiles sourced and sending it to the respective hiring managers.

-Hiring inputs: Meeting hiring managers to understand niche skill profiles.

-HR Round: Conducting HR round for the selected candidates and negotiating salaries on company standards.-Promptly informing the rejected candidates about the reason for the rejections.

-MIS: Preparing reports on the no of closure, internal movements, and offer decline numbers to ensure the flow of work to reach the aspire rates. Sending weekly, short-listing them for the interviews, worked on portals

-Background Verification: Background Verification was carried out for the employees as per the policy, education, experience.

-Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Vendor Management, Sourcing, Interviewing , Campus Recruitment.

-Expertise in the areas of Customer care, complain handling over the mail.-Expertise in the areas of Technical help desk for Reliance data card products.-Expertise in the areas of B2B selling, B2C selling.-Expertise in handling a team of 15 members.-Expertise in working in any shift/ environment.

- Expertise in the areas of SLA, Work-Force Management (WFM), KPI AND KPA.

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Technical Skills:

Operating Systems: windows XP, Windows 7,8,10; Windows Vista, Linux

MS Office: Word 2007,2010; Advanced Excel 2007, 2010; PowerointDesigning: Photoshop 7, CS3CRM : NCRM, SIEBEL CRM, AMDOCS, ICARE;Reporting Tools: PeopleSoft (IBM & TechM), HRMS.

Certifications:

- Certified in the fied of Devastation Management from Govt. Of West Bengal.- Certified in the area of Basic and Advanced Computer like CITA & DITA from Govt. Of West Bengal and Indian Airforce.

Educations:

Higher Secondery from Shanti Nagar High School in 2007BS\ B.Sc degree from Institute of Hotel Management and Catering Technology ( Applied Nutrition), HYDERABAD 2010

Achievments:

Got promoted as senior CSE, TSE or Recruiter in various field of my career in tearms of my performance, puncuality, dedication and for smart working.

Professional Experiences:

Sr. Resourcing Specialist ( Arminus Software LLC ) Staffing & Recruting FirmMarch 2016 – Till date

Best InfoSystems is a company with a vision and focus to provide services at the best value to our clients. We are rapidly emerging as a premier offshore software developement and worldwide outsourcing.Best InfoSystems leverage deep domain expertise in the Industry, technical expertise in leading Internet technologies and a cost-effective global solutions delivery model.

-Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Vendor Management, Sourcing, Interviewing , Campus Recruitment ,

Client Handling, Salary Negotiation , Executive Hiring, Contract Recruitment, Team Management.-Experienced in Volume/Mass Hiring and Niche Skill Hiring-Proficient in recruiting candidates from all levels Junior Level to Senior Level.-Good experience of Campus Recruitment/ Off Campus Hiring.-Experience in IT and ITES Recruitment.-Possess excellent communications and interpersonal skills.

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Key Skills:

-End to end recruitment: Sourcing, Staffing, scoping, and on boarding candidates.LinkedIn) and validating them on their experience and interest on the -Screening: short listing candidates sourced through portal (Naukri, Monster, The Ladders, Dice and

Role:

-Lateral Hiring: Identifying right candidates with required Skill set and experience and make sure that it should match with the requirement as per the job description:

-Staffing: Preparing Requisition gathering template and sending it to corresponding sourcing lead to initiate the sourcing. Short listing the profiles sourced and sending it to the respective hiring managers.

-Hiring inputs: Meeting hiring managers to understand niche skill profiles.

-HR Round: Conducting HR round for the selected candidates and negotiating salaries on company standards.

-Promptly informing the rejected candidates about the reason for the rejections.

-MIS: Preparing reports on the no of closure, internal movements, and offer decline numbers to ensure the flow of work to reach the aspire rates. Sending weekly,

short-listing them for the interviews, worked on portals -Background Verification: Background Verification was carried out for the employees as per the policy, education, experience.

Sr. Practitioner, ALL LOB, Dubai Telecom( IBM\ Concentrix India Pvt. Ltd. )BPO – Business Process Outsourcing OrganizationApril 2015 – October 2015

Concentrix is a recognized leader in providing innovative services and technology to accelerate high-value interactions at every stage of your customer's lifecycle.We start every client relationship by asking one key question: What is your customer strategy?Armed with the answer to this question, we partner with our clients to realize their strategies by providing solutions that maximize the value of every customer interaction, while driving revenue and reducing cost.

Responsibilities:

Used to handle inbound calls for Dubai Telecom customers Used to solve their technical related issues within the TATSolving general queries and in case of odd difficulties taking complain Keeping the customers updated regarding new products Handling data card related queries as well as wifi.

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Customer Relations, Back Office, E-mail Desk, Vodafone(Tech Mahindra)BPO – Business Process Outsourcing Back Office – E-mail DeskNov 2014 – April 2015

Tech Mahindra represents the new connected world, offering innovative and customer-centric IT services and solutions integrating technology with business.

Responsibilities

Responsible for Vodafone India's email deskSpecifically for Kolkata CircularUsed to Handel the general queries like plans, pack activation, complain handlingDeliver the answer or feedback within 2 hrs after receiving the queries Keeping members update about products

Technical Support Representative , Reliance 2G & 3G data cards and WI-FI ( Kochar Infotech Pvt. Ltd.)BPO – Business Process Outsourcing Technical DeskAugust 2013 – October 2014

About Kochar Group Kochar Group assists clients do business better through its industry-wide experience, deep technology proficiency, and vertically aligned business model... Know More About Us Our Business Kochar Group, India's leading private sector business house is a group of companies with interests in Information Technology,Managed Mobility solutions...

Responsibilities:

Used to handle technical queries of Reliance data card customers Taking complain or solving issue within given TAT and keeping the customers aware about new products or facilitate Handling escalation calls and make the customer happy with good communication and support Handling floor when the Manager is out of the siteResponsible for night shift's SLA Handling major issues at night in case of manager is out of reachBridging the calls of others in case of told to do so.

Manager(R & R Enterprise, Reliance DSA) - SalesFeb 2011 – May 2013

Reliance DSA

Responsible for A to Z responsibility like handling a team of 15 members including telephone callers, FOSResponsible for documents verification Train the callers about new products Checking their communication, professional behavior, approach towards a prospect customersResponsible for MIS Meeting the targets of Clients

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Managing various campaign throughout the Kolkata for selling and advertising purposes Taking the interview, managing addsHandling direct customers for Data card selling, installation Handling payroll for employees

Other skils & Expertise:

Team Management, Human Resources, Management, CRM, Screening, IT Recruitment, Sourcing, Teamwork, Analysis, Talent Acquisition, Recruiting, Customer Service, Microsoft Office, Project Management, Leadership, Contract Recruitment, Account Management, Troubleshooting, Team Leadership, Technical Recruiting, Interviewing, Customer

Relationship Management (CRM), Customer Satisfaction, Business Development, Temporary Placement, Information Technology, Hiring, Training, Linux, LinkedIn Recruiter, Self-confidence.

Volunteer Experience:

Volunteer at Government of West BengalAugust 2013

Disaster Management can be defined as the organization and management of resources and responsibilitiesfor dealing with all humanitarian aspects of emergencies, in particular preparedness, response and recoveryin order to lessen the impact of disasters.

Emergency management is the managerial function charged with creating the framework within whichcommunities reduce vulnerability to hazards and cope with disasters.

Vision. Emergency management seeksto promote safer, less vulnerable communities with the capacity to cope with hazards and disasters.

Disaster preparedness refers to measures taken to prepare for and reduce the effects of disasters. That is, topredict and, where possible, prevent disasters, mitigate their impact on vulnerable populations, and respondto and effectively cope with their consequences.

Emergency response is the organizing, coordinating, and directing of available resources in order to respondto the event and bring the emergency under control.

The goal of this coordinated response is to protect publichealth by minimizing the impact of the event on the community and the environment.

Languages:

English - (Full professional proficiency)Hindi - (working proficiency)bengali - (Native or bilingual proficiency)

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Honors and Awards:

Best Performer of the MonthReliance InhouseAugust 2012

Got the best performer award for best service delivery, team handling, customer management, customer satisfaction, issue resolver.

Promoted to Escalation DeskKocharMay 2014

Promoted as Sr. Escalation Tech Support Representative because of the good technical knowledge, soft communication.

Promoted in English LOBConcentrix India Pvt. Ltd (IBM)July 2015

After clearing a CAT test in English, promoted in English LOB.

3 person has recommended Rajesh:

"I was particularly impressed by Rajesh’s ability to handle even the toughest consultants and clients—and effortlessly. That skill often takes years to develop in recruitment profession,but it seemed to come perfectly naturally to him.”"

— UPENDRA KUMAR,Resource Specialist, Arminus, worked directly with Rajesh at Arminus

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"Rajesh is a very detail oriented professional that is hard working and tenacious. Rajesh knows the “IT recruitment” very well and knows the needs and desires of his clients. His ‘network’ of persons “in the know” make him a valuable partner in the search for talented and top notch candidates. He sure boosts a bright and glorious future ahead."

— Santanu Kar,IT Recruiter (US Staffing), Best Infosystems LLC., worked directly with Rajesh at Arminus"Arminus LLC"

— Raja Roy Chowdhury, worked directly with Rajesh at Arminus

Thanks for reviewing my resume!

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Rajesh DeyHaving a experience of 5 years, Rajesh offers a rare combination of hands-on recruitment, training,

business process outsourcing , sales and back office experience, which means that I have an in-depth knowledge of handling people.

If you don’t like something change it; if you can’t change it, change the way you think about it.~Mary Engelbreit

https://www.linkedin.com/in/rajesh-dey-803847106

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Rajesh Dey