Outsourcing your payroll doesn’t have to mean a drop in service compared to an in-house team, not when it’s run month on month by named individuals who know your payroll inside out. A friendly, experienced and knowledgeable team who are just a phone call away.

RAISING THE STANDARD OF OUTSOURCED PAYROLL DELIVERY

OUR SERVICES Our payroll services are bespoke and tailored to every organisation providing the flexibility to retain any tasks that you wish to complete in-house and outsourcing those that you don’t. Our services can be defined as follows:

Bureau serviceA bureau service relieves organisations of repetitive yet critical tasks such as routine payroll processing and payslip production with the option to transfer further tasks over time if needed.

Managed serviceA specific Payroll Controller will take ownership of any payroll functions that you need to outsource including: data entry, validation, reporting, statutory returns and end of year processing. You can contact your payroll controller directly at any time and will come to rely upon their payroll knowledge and expertise.

Fully managed serviceHand over your entire payroll function to an expert CIPP-qualified payroll manager and team who will ensure everyone is paid correctly every month and that your organisation is fully compliant with payroll legislation and changes. Staff queries, third party liaison and all payroll related matters are expertly managed with the benefits of our economies of scale, reducing your costs and risks.

IT’S GOOD TO TALKHere at Equiniti we’ve been delivering first class payroll services for over 50 years. We know that pay is a highly emotive subject and that your employees rely on you to get it right month in, month out. That’s why we provide you and your employees with direct dial access to the named Payroll Controller’s responsible for running your payroll.

Who better to deal with your queries? We schedule monthly service reviews to talk through the previous pay run and discuss the upcoming one We believe that ongoing and pro-active communication is key to the success of our service. The conference call also gives us a chance to feedback on our performance against agreed KPI’s.

TALK IS CHEAP…If we don’t hit the agreed service levels we pay you back a percentage of your monthly fee – it’s our way of saying sorry for any issues caused to you and your employees.

The good news is that we don’t have to do this very often; with accuracy levels of over 99.8% we’re happy to say that mistakes are few and far between.

RIGHT FIRST TIME, EVERY TIME One of the reasons that we can deliver such high levels of service is due to our thorough implementation service which is based on PRINCE2 Project Management Methodology; setting the payroll up correctly at this point and maximising automation within our software means that the service runs like a dream when it’s live.

Just to be sure we carry out a 3 month service optimisation review, it’s a chance for both parties to stand back and assess the first few months of live running to ensure that it’s delivering as expected. This is also an ideal time to implement any improvements that our payroll consultants may have highlighted throughout the transition period.

To ensure security for customers and staff and to help us maintain a quality service, telephone calls may be recorded or monitored. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group of companies and whose registered offices are Aspect House, Spencer Road, Lancing, West Sussex, United Kingdom, BN99 6DA. Telephone 0845 607 6838. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England & Wales with No. 6226088. Investment and general insurance services are provided through Equiniti Financial Services Limited, which is registered in England & Wales with No. 6208699 and is authorised and regulated by the UK Financial Services Authority. Textel/Minicom 0871 384 2255, calls to this number cost 8 pence per minute from a BT landline, other telephony providers’ costs will vary. Equiniti are a corporate member (No. 323) of the Plain English Campaign and are committed to clearer communication.

Keeping abreast of ever changing payroll legislation can be a headache, (RTI anyone?). The team at Equiniti will not only ensure that our payroll software is kept up to date and always compliant but through our Payroll Specialists and Account Managers will communicate any relevant changes to you.

WANT TO KNOW MORE?t: +44(0)28 9045 4166e: enquiries@equinitipayroll.co.ukw: www.equinitipayroll.co.uk

DON’T JUST TAKE OUR WORD FOR IT

For us, the most important things about Equiniti’s service are its top quality, achieving the correct outcomes, and the people we deal with

day-to-day – they are lovely, and that makes everything

so much easier.”

PAYROLL MANAGER, YELL/HIBU PLC

I am happy with the service I receive. The team

are always friendly and helpful. The flexibility and

understanding of my priorities are excellent.”

PAYROLL MANAGER, ING DIRECT

The Equiniti service is very accurate compared to what we

used to have. The company is very easy to contact, and we have regular telephone conference calls so we can feed back issues we have at any time. After the bad

experience we had previously, this has been a great

experience.”

SENIOR FINANCE OFFICER, GUINNESS PARTNERSHIP

The payroll service and response times is excellent as

is our payroll controller.”

PAYROLL MANAGER, PORTMAN TRAVEL

Our relationship with our payroll controller is brilliant;

she’s very flexible and helpful.”

HEAD OF HR, LEEDS BUILDING SOCIETY