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Rail Market Action Plan 2016
The Rail Market Action Plan is a concise summary of the actions required to be delivered in the Rail Transport business in 2016.
[Insert region here] Transport Market Action Plan 2016 1
Key Results Areas
To achieve the performance necessary to create a sustainable future we will focus our efforts in
the following key results areas:
People & Culture
KPI Measurement method Target 2016
Capability Gaps Roles filled 6
Clients
KPI Measurement method Target 2016
Trusted adviser
status with our
brand clients
PB Client Survey
Project Debriefs / Client
Feedback
Net promoter score of 38
80% of all tenders / projects have feedback
Other strategic client targets 33% people working in integrated teams in
Brand Client offices
Performance
Culture
Client Feedback - Quality 7.7
Client Feedback - Technical 8.2
Business
performance
Base Project Net Funding $7.75m
Base Project Net ECV 66% of funding
Major Project Net Funding $4.5m
Major Project Net ECV 34% of funding
Pipeline health Rolling 12 mth pipeline of $10m
Delivery Partners No. of partners with a strong
relationship
2 rail consultancies and 4 no. constructors
Business Performance
KPI Measurement method Target 2016
Business
Development
Efficiency
Strike rate by No. 50%
Strike rate by ECV 35%
Return on Investment 12.5
Growth and
diversification
Funding by sector International Rail = $1m
Capability Diversity Support national targets.
Funding to other Business
Groups
$1m of WSP/PB Buildings and Environment
funding from Rail Brand Clients
Rail Strategic Direction
2016 - 2018
The transport business will be
Recognised a top 2 rail consultancy in all geographies in
ANZ region.
The leading rail specialists in key areas including:
o Light rail
o Systems Integration
o Rail Modelling
o Advanced Train Control Systems
o Metro
o Rail/Road Intermodal Terminal and Rail Facilities
o Automation, and
o Corridor Studies
Seen as being able to provide the complete service
offering.
The rail consultant/designer of choice for key contractors
and owners.
Able to secure a good balance of work between Owner
and delivery roles through the entire asset lifecycle.
Strategic Priorities in Rail
The strategic priorities for Transport in Rail are:
1. Promote the combined WSP/PB benefits to our rail clients
and contractors including non-rail specific services such
as Geotechnical and Environmental Services
2. Ensure WSP/PB are on the panels for each of the Rail
Brand Clients.
3. Enhance rail related service offering, eg Rail Modelling,
Systems Integration, Advanced train Control Systems.
4. Strengthen engagement with all rail brand clients.
5. Develop stronger relationships with key specialist Rail
delivery partners.
6. Create stronger relationships with Tier 1 Contractor
delivery partners.
Investment priorities
To achieve our targets we need to invest in the following:
Tra
nsp
ort
Key recruits in Transport
Principal DM – Underground Stations Detailed
Design
Technical Executive – Track
Technical Executive – Signalling
Senior Rail Operations Engineer
Senior Systems Integration Engineer
Principal Safety Assurance Manager
Internal resources
Principal Signalling Engineer
Develop Requirements Engineer
Develop Rail Operations Modelling Engineers
Training and Development
Systems Engineering Training
Doors Training
ETCS capability
Opentrack and Openpowernet training
Wh
ole
of
Bu
sin
ess
Acquisitions
No rail acquisitions planned.
Whole of business investment priorities
Thought Leadership Campaigns such as
Systems Engineering and Integration
Software and Hardware to support widespread
implementation of BIM / IPD
Market Summary
The Rail Industry in the ANZ region services both freight and passenger tasks. The Freight sector is generally experiencing a downturn in investment. With falling commodity prices, in particular coal and iron ore, and
lower freight volumes, it is expected the this part of the market will see little in the way of major investments as owners concentrate on smaller efficiency improvement projects. The exception to this is the Melbourne
to Brisbane inland rail Project which is being assessed and awaits a funding approval by the Federal government. The passenger sector is experiencing steady growth with major rail projects being procured in
Brisbane, Gold Coast, Sydney, Canberra, and Melbourne. These projects dominate the passenger market with fewer smaller scale projects available to fill the pipeline gaps.
[Insert region here] Transport Market Action Plan 2016 2
Our Vision
PB-AP will be a positive and highly influential force in the development and operation of infrastructure around the world by:
1. service to our clients,
2. collaboration with our colleagues
3. improving the lives of people and communities, and
4. creating a lasting legacy
Client Outcomes and Areas of Focus
Client Name CRM Name 2016 Major
Project
Funding
2016
Baseload
Funding
Areas of focus in 2016 (top 3)
Aurizon Daniel
Caldwell
Nil $2.5m 1. Project Knight
2. Panel projects
ARTC David Foldi $4.5m $0.4m 1. Inland Rail
2. ANCO project
3. Hunter Valley works
Asciano Dan Blake Nil $1.5m 1. Intermodal work
2. Patricks developments
Kiwirail Sean Myers Nil $0.75m 1. Codes and Standards
2. Small projects
MTM Mark Pearse Nil $0.6m 1. Secondments
2. Small projects
QR Will Trevor Nil $1.5m 1. C2H Detailed Design
2. Toowoomba Tunnels
Rail VC Mike Jenkins Nil $0.5m 1. Small Projects
International Mike Jenkins Nil $1m 3. GWEP OHW design
4. Business Case support
Rail Total $4.5m $8.75m
Major Project Pursuits
Rail
1. 201407711 ARTC Inland Rail Program Technical Adviser
2. 201501934 ARTC Inland Rail G2K Technical Adviser
3. 201305388 Queensland Rail Toowoomba Tunnels Harlaxton & Ballard Passing loops
4. 201510088 Aurizon Project Knight Support (Confidential)
5. 201500458 Queensland Rail Beerburrum to Landsborough Duplication
Key Actions for 2016
1. Establish a seamless WSP/PB service offering for our rail
brand clients to increase our market share with these
clients.
2. Achieve Funding target of $12.25m locally and $1m
internationally
3. Develop Systems Integration and Rail Modelling capability
and increase pipeline.
4. Develop a marketing plan to increase the sale of non-rail
specialist services into our rail brand clients, including
business case, geotechnical services, environmental
services, buildings and building services and program and
project management.
5. Re-establish relationships with John Holland and Leighton
Contractors to focus on teaming opportunities on rail
projects.
6. Establish relationships with key Specialist Rail Contractors
eg Alstom, Bombardier, UGL, Seimens.
7. Win significant role on Inland Rail project.
8. Win ongoing automation projects.
Key Actions for 2017 – 2018
1. Grow funding target to $15m locally and $2m
internationally
2. Enhance Rail/Road Intermodal Terminal and Rail Facilities,
Automation, and Corridor Studies capabilities and
increase pipeline in these areas.
3. Team with and win significant projects with both John
Holland and Leighton Contractors.
4. Team with and win significant projects with several
specialist rail contractors
Risks and Opportunities
Ris
ks
Overheating of the rail market resulting in:
o competitors poaching our staff and
o Not being able to recruit sufficient
resources.
Aurizon - Project Knight business case
ARTC – Inland rail project secures Federal
Government funding.
Asciano - Brookfield takeover delays or
reduces expected pipeline.
Kiwirail - Ongoing lack of funding results in
reduced pipeline of small projects.
MTM - Our PTV contract conflicts us out of
much of the MTM pipeline of project
MTM - Franchise review could result in small
franchise extension which will add
uncertainty for long term pipeline.
QR - Toowoomba Tunnel lowering project
fails to be awarded.
International - Ongoing PB Australia work for
Great Western Electrification Project gets
cancelled.
Op
po
rtu
nitie
s
Increase in volumes and margins on existing
international work as the fall in the Australian
dollar makes us more competitive.
Australian signalling resources gain some
pipeline opportunities supporting WSP
Sweden
Leverage international expertise to enable us
to win more work, eg Systems Integration
and ETCS.
Leverage off the combined WSP/PB capability to
market the one stop shop offering.
NSW/ACT Transport Market Action Plan 2016 - 2018 The NSW/ACT Transport Market Action Plan is a concise summary of the actions required to be delivered in the NSW Transport business in 2016 - 2018.
NSW Transport Market Action Plan 2016 1
Key Results Areas To achieve the performance necessary to create a sustainable future we will focus our efforts in the following key results areas:
People & Culture KPI Measurement method Target 2016 Capability Gaps Integration with WSP systems and people
Undertake one integrated bid with NSW Property Group
Clients
KPI Measurement method Target 2016 Trusted adviser status with our brand clients
PB Client Survey Project Debriefs / Client Feedback
Net promoter score of 40 80% of all tenders / projects have feedback
Other strategic client targets People seconded into Brand Clients
Performance Culture
Client Feedback - Quality 8.0
Client Feedback - Technical 8.3
Business performance
Base Project Net Funding $23m
Base Project Net ECV 28% of funding
Major Project Net Funding $17m
Major Project Net ECV 32% funding
Pipeline health
Return on Investment 15
Delivery Partners No. of partners with a strong relationship
Business Performance
KPI Measurement method Target 2016 Business Development Efficiency
Strike rate by No. 55%
Strike rate by ECV 30% base, 38% overall
Return on Investment $15:1
Growth and diversification
Funding by sector Roads 60% Rail 40%
Capability Diversity Support national target
Funding to other Business Groups
[$4m target for the Environment and property group
NSW/ACT Strategic Direction 2016 - 2018 The Transport Business Group will be:
A leader in Program management and delivery partner contracts
Top two in road, heavy rail, Metro, light rail and transport planning and top 3 in environment by 2018
Advance the cause of various forms of partnering/ collaborative services delivery with clients
Consultant of choice for key contractors and preferred partner to other consultants
To ensure a balance between client side roles and project delivery roles, we will deliver services across all facets of the market client/contractor/programs and contract types and along all phases of a projects life cycle from strategy to delivery.
Strategic Priorities in NSW/ACT 2016
The strategic priorities for Transport in NSW/ACT are: 1. Promote the combined WSP|PB to our clients and
partners and improve internal coordination 2. Win two major projects in NSW/ACT per year 3. Enhance service offering by promoting and growing
specialist capabilities such as Intelligent Transport Systems/ Smart Motorways, systems engineering, automatic train control systems (ATCS), independent verification/certification (IV/IC) services and program management
4. Increase the strike rate in the $2-5m range 5. Focus on the delivery of project management basics,
including interaction with clients, to improve project, proposal and delivery of services results
6. Develop program delivery strategies to address the RMS and TfNSW project waves
7. Renew engagement at all levels, with a reorganised Transport for NSW and Roads and Maritime Services; review CRM approach accordingly
8. Develop stronger relationships with key delivery partners, facilitate national agreements where appropriate
9. Streamline approach to JV arrangements with consultants.
Investment priorities 2016
To achieve our targets we need to invest in the following:
Tran
spor
t
Key recruits in Transport
Three principals/senior project managers for Transport Infrastructure
Two major projects executives in roads highway Engage capable individuals leaving client
organisations for retirement or career changes to strengthen project teams
Recruit to meet Client secondment needs. PCM resources generally Bid leaders and design managers who can bid,
win and deliver across the transport market
Internal resources
Experienced project managers/proposal managers
Actively monitor resource gaps and timely recruitment
Availability of resources across business groups Offshore design resource strategy
Training and Development
Targeted training for pursuit management, bid and proposal writers to increase bid capability and capacity (to bid, win work and deliver).
Client relationship/BD training Basic contract awareness training
Who
le o
f Bus
ines
s
Acquisitions
Independent Certification/Project Construction Management targets
Whole of business investment priorities
Consider how transport service offerings can be enhanced through engagement with WSP. Implement shared bid management system to improve communication and ensure WSP and PB both engage consistently with contractors and clients
Market Summary NSW has announced the strongest government investment program in the State’s history with a published pipeline of work across road, metro rail and light rail. Transport for NSW is increasingly looking to engage the private sector in Program and Project management, the first of these being Woolgoolga to Ballina delivery partner. Transport for NSW (TfNSW) has had significant re-organisation and lost many key client figures in both road and rail organisations. This has led to delays and uncertainty in the rollout of the pipeline. A range of initiatives including Sydney Metro is predicated on the sale of electricity assets. A State election in 2015 reinforced the governments focus on Western Sydney, Sydney Metro, WestConnex and freight movements around the State. In addition, the Federal Government has committed to a second Sydney airport, Intermodal terminals and other programs. The ACT government has initiated the first Canberra light rail project to support development with plans for expansion in the future.
NSW Transport Market Action Plan 2016 2
Client Outcomes and Areas of Focus
Client Name CRM Name 2016 Major Project Funding
2016 Baseload Funding
Areas of focus in 2016 (top 3)
Roads and
Maritime
Services
Ray Dallen $8m $12m 1. Western Sydney Infrastructure
program
2. Coffs Harbour Bypass
3. Newcastle and Albion Park D & C
projects
4. Easing Sydney Congestion
Program
TfNSW –
Planning,
freight and
Jansen
Stewart
$0m $4m 1. Strategic in-house secondments
2. New TNSW Transport Plan
TfNSW –
Projects and
Sydney Trains
Jansen
Stewart
$6m $6m 1. Increase contractor pipeline
2. Retain light rail and metro
leadership
3. Parramatta Light Rail
4. Sydney metro growth
NSW/ACT
valued
clients
Jansen
Stewart
$3m $1m 1. Act Light Rail
NSW Total $17m $23m
Major Project Pursuits
Road Rail Other
1. Newcastle Inner City
Bypass
2. Albion Park Rail Bypass
3. The Northern Road Stage 3
& 4 (likely D&C)
4. Easing Sydney Congestion
Program
1. Canberra Light Rail
2. Expanded Sydney Metro
Services
3. Sydney Trains Panel work.
4. Parramatta Light Rail
1. Intermodal terminals at,
Moorebank and Enfield
2. Second Sydney Airport
road and rail Infrastructure
works
Key Actions for 2016
1. Funding target of $40m with $17m from major projects 2. Target 20% overall billability for NSW Client Director/CRM
team 3. Develop a resource diagram and promote our detailed
design resource availability regardless of Woolgoolga to Ballina (W2B)
4. Re-establish relationships with Leighton Contractors and John Holland
5. Target next round of opportunities with the WestConnex Delivery Authority and delivery partners
6. Win a role on the ACT/Newcastle/Parramatta light rail; Newcastle Inner City Bypass; Western Sydney road infrastructure; Coffs Harbour Bypass projects
7. Negotiate a major ongoing role on Sydney Metro. 8. Develop capability and win one project in Automatic
Train Protection Program (ATP), Transport Access Program (TAP) and Power Supply Upgrade (PSU)
9. Finalise contractor partner for RMS D&C project bids (initially focussing on Lend Lease and Fulton Hogan)
10. Seek an opportunity to bid a rail project with John Holland 11. Build rail relationships with Laing O’Rourke, McConnell
Dowell, Downer and United Group Limited 12. Prioritise relationships with contractors 13. Enable opportunities to develop a comprehensive
delivery proposal for Easing Sydney’s Congestion program with a delivery partner
14. Monitor and track BD spend 15. Develop enhanced IC/IV capability and a strategy to
increase engagements 16. Promotion of program and delivery partner contract
model to other clients 17. Bid another RMS delivery partner contract in either Sydney
or rural NSW
Key Actions for 2017 – 2018
1. Funding target of $55m with $30m from major projects
2. Appoint new Client Director Transport for NSW
3. Partner to win WestConnex Stage 3
4. Partner to win a major TAP project/program
5. Prepare for Airport and intermodal related work
Risks and Opportunities
Risk
s
TfNSW client organisation uncertainty and
delay and acceleration continues
Retaining and recruiting staff to win work
and deliver
Maintaining bid quality with available staff
Loss of staff to companies working on Sydney
Metro, WestConnex, W2B and other major
projects
Lack of suitable replacements for key staff
on W2B
Focus on design stifles provision of PCM and
other services
Design focus does not match strategy
Continuing to nominate high level staff for
low level roles on proposals
Opp
ortu
nitie
s
Leverage WSP building development clients
for Transport Services e.g. Urban Growth
Leverage Transport clients for property
building development services
More government projects coming to the
market
Increase use of collaborative delivery
partner models
Leverage international expertise e.g. ATCS,
tunnels and program management
Leverage W2B win into other areas for TfNSW
and RMS
Leverage panel work and secondments to
clients
Queensland Transport Market Action Plan 2016
The Queensland Market Action Plan is a concise summary of the actions required to be delivered in the Queensland Transport business in 2016.
Queensland Transport Market Action Plan 2016 – N:\Transport\Leadership\MGT\A164 - MGT - G Ryan\A164 - WP\A164 CRM-TPT-PLN-001 RevE Final.docx 1
Key Results Areas
To achieve the performance necessary to create a sustainable future we will focus our efforts in the
following key results areas:
People & Culture
KPI Measurement method Target 2016
Capability Gaps Senior and Principal Engineers
in ITP, TI & Rail to achieve
RPEQ and CPEng
35% achieve RPEQs/CPEng qualification by
end 2016. (50% by 2018)
20% Increase in PM’s that have RPEQ/CPEng
BD Capability/Capacity Reward/recognition set up for Proposal
performance
Clients
KPI Measurement method Target 2016
Trusted adviser
status with our
brand clients
PB Client Survey
Project Debriefs / Feedback
Net promoter score of 35 (38 for rail)
85% of all tenders / projects have feedback
Other strategic client targets 5 people (average) seconded into Brand
Clients (Rail –1/3 team integrated with clients)
Performance
Culture
Client Feedback - Quality 7.7
Client Feedback - Technical 8.2
Business
performance
Base Project Net Funding $16m
Base Project Net ECV N/A of funding
Major Project Net Funding $11m
Major Project Net ECV 15% funding (soft backlog %)
Pipeline health Rolling 12 month pipeline >$15m
Delivery Partners No. of partners with a strong
relationship
Current: Lend Lease, Acciona, Ferrovial, BMD,
SWC. Developing: John Holland, Leighton,
LORA, Beilby, Albem, JF Hull
Business Performance
KPI Measurement method Target 2016
Business
Development
Efficiency
Strike rate by No. 55% (50% for rail)
Strike rate by ECV 38% (35% for rail)
Return on Investment $18.5 : 1 (Rail $12.5:1)
Growth and
diversification
Funding by sector 65% Roads / 35% Rail
Capability Diversity Expand strategic consulting services to TPT
clients
Funding to other Business
Groups
TPT Key Accounts provide 20% of Environment
funding (>$2m from TPT clients), 5% of Property
funding
Queensland Strategic Direction
2016 - 2018
The Transport Business Group will be:
The No.1 consultant of choice for delivery of 2018
Commonwealth Games Transport projects by managing
all Commonwealth Games opportunities using a CRM
Program Management approach.
Top 3 in delivery of major road and rail projects in SEQ
Top 2 in rail consultancy projects, incl network operations
Leading rail specialist in key areas (refer Rail MAP)
Top 3 consultant of choice for key contractors
Leader in BIM/IPD for rail and road projects
A balanced group that maintains our current client side
and project delivery roles.
We will continue to develop closer relationships with our
key clients through strategic and ongoing secondments
(e.g. NGR, MBRL, Policy and Planning divisions)
Strategic Priorities in Queensland
The strategic priorities for Transport in Queensland are:
1. Promote the combined WSP|PB benefits to our rail and road
clients – government and delivery partners
2. Grow and expand Detailed Design Delivery Capability for Rail
Sector with stronger rail delivery partner relationships
3. Maintain Rail studies market leading status.
4. Enhance our capability - become the best at LRT, Rail Facilities,
Rail Operations, Advanced TCS, Systems Engineering, Integrated
Project Delivery (BIM)
5. Look to grow geographically – North Queensland / Far North
Queensland and Toowoomba with market entry via – ITP studies,
Design for D&C or Acquisition or people and companies.
Leverage LL/SWC/BMD relationships to enter NQ Market
6. Focus on Bruce Highway and Warrego Highway opportunities as
programs of work
7. Less reliance on ECI/D&C delivery projects for Roads Sector
8. Win work in strategic planning and Infrastructure Advisory
services – potentially with a focus on Market Led Proposals
9. Build capability and service offering as Construction
Administrator, Independent Certifier/Verifier.
Investment priorities
To achieve our targets we need to invest in the following:
Tra
nsp
ort
Key recruits in Transport
Principal PM/DM for detailed delivery of rail projects
(+Refer to Rail MAP for specific recruits)
X cadets, Graduates, engineers and designers with a
focus on experienced designers
Senior/Professional level Engineering
Geologist/Geotechnical Engineer
Senior PM/Design Engineer (Roads) and Designer
based in North Qld.
Junior to Senior ITP Planning/Engineer/Modeller
resources
Internal resources
Strengthen skill sets in:
Business Case and Economic Assessments
Program Management and scheduling
General Detailed Design capability on large D&C rail
projects
Succession planning for a number of key Tech Execs
Tunnels and Geotech to replace resources that have
transferred to other regions. Also a need to upskill in
HDD and trenchless pipe installation design and
assessment – pipe jacks, pipe ramming etc.
Training and Development
Focus on technical capability training, development
PMs and DMs (internal and external accreditations)
Chartered accreditation for engineers and
associates – active support for RPEQ and CPEng
Pursuit and proposal training – internal training
Wh
ole
of
Bu
sin
ess
Acquisitions
Actively pursue projects in Mackay, Townsville and
Cairns through strategic partnering with local
regional consultants
Actively investigate potential acquisition targets
(people and companies) to enable step change
growth to achieve geographic diversity to NQ/FNQ
Whole of business investment priorities
Access to Transport economist (with skills and
experience in TMR / Qld projects) via Strategic
Consulting team
Aggressively pursue and invest in software and
hardware for BIM/IPD as the WSP|PB preferred
delivery method for infrastructure projects
Support business wide growth objectives such as
Northern Australia strategy
Support growth of EPSE capability
Market Summary
QLD has released the draft State Infrastructure Plan on 26 October 2015 and it is to be finalised by early 2016. This plan provide a 0-4 year program of committed projects followed by a 5-15year program of opportunities for governments
to consider and prioritise. This plan recognises that the Qld Govt is fiscally challenged in providing additional funding to infrastructure and as such is strongly supporting the development of “market led proposals”. For WSP|PB the focus
is on studies, preliminary evaluation, robust corridor planning and business cases (Building Queensland mandate) and a review of previous government planning and priorities for projects. Strategic focus - Bruce Highway upgrade
program (delivered in small-medium packages locally by each District), Warrego Highway Corridor, 2018 Commonwealth Games, Public Transport Investment – Cross River Rail, LRT, Busway Extensions, Rail operations and logistics,
signalling (Opex spend) and Freight – long distance (Inland Rail) and local congestion (Port of Brisbane). Importantly, TMR is now using the ECS panel extensively for procurement.
Queensland Transport Market Action Plan 2016 – N:\Transport\Leadership\MGT\A164 - MGT - G Ryan\A164 - WP\A164 CRM-TPT-PLN-001 RevE Final.docx 2
Our Vision
PB-AP will be a positive and highly influential force in the development and operation of infrastructure around the world by:
1. service to our clients,
2. collaboration with our colleagues
3. improving the lives of people and communities, and
4. creating a lasting legacy
Client Outcomes and Areas of Focus
Client Name CRM Name 2016 Major
Project
Funding
2016
Baseload
Funding
Areas of focus in 2016 (top 3)
TMR Other,
PDO
G Ryan,
D Roe
$1,500,000 1. NQ / FNQ
TMR P&P J Northcott
S Latham
$2,400,000 1. Commonwealth Games
2. Studies
TransLink J Northcott $ 1,000,000 1. PTFP, NGR
TMR South
Coast, Metro
& Twoomba
T Taylor
J Northcott
$2,000,000 1. Client side design commissions
2. TSRC
TMR North
Coast
B McDonald $3,300,000 1. MRI
2. Job from job
TMR Wide
Bay Burnett
J Haines $700,000 1. Job from job growth
Local
Government
RTMs $2,000,000 1. BCC, CoGC, TWB, SCRC, MBRC
Value Clients RTMs $1,000,000 1. Bombardier, PoB, GoldOC
Contractors D Blake $11,000,000 $2,000,000 1. GCRT2, Gateway merge, ICB8
Transurban
Qld
D Roe $1,700,000 $200,000 1. Pavement rehabilitation, ITS
2. LEP Delivery
Queensland
Rail
W Trevor $1,500,000 1. Lead role on D&C projects
Aurizon D Caldwell $2,500,000 1. Panel refresh and opps
Asciano TBA
(M Jenkins)
$ 500,000 1. Asset inspections
2. Terminal redevelopments
ARTC D Foldi $3,400,000 3. Inland Rail Planning
Queensland
Total
$12,700,000 $24,000,000
Major Project Pursuits
Road Rail Other 1. ICB 8 Lane Project
2. M1/M3/Gateway Merge
3. Sumners Road or Darra
Rocklea
4. Comm Games Program
5. Pacific Mwy – Capacity
Upgrades
6. MRI – Reference Design
1. Cross River Rail (D&C, PPP)
2. GCRT 2 (ECI or IV)
3. Inland Rail – G2K or TA Role
4. Beerburrum to Nambour
5. Mount Isa – Townsville Rail
Corridor Upgrade including
Townsville Eastern Access
Corridor (TEARC)
6. Win ongoing automation
projects
1. Smart Road Infrastructure for
SEQ – Managed Motorways
2. National Land Transport
Network Renewal
3. Logan Enhancement Project
for Transurban
Key Actions for 2016
1. Achieve funding target of $36.8 million (Road and Rail) by
winning 1-2 major delivery projects (GCRT2, ICB8, LEP)
2. Pursue and deliver Commonwealth Games projects with
an internal PMO approach.
3. Develop Systems Integration and Rail Modelling capability
4. Maintain focus on Contractor CRM to be consultant of
choice to BMD, Lend Lease, Seymour Whyte and Bielby
Albem JF Hull JV, and build relationship with Acciona,
Ferrovial, John Holland, Laing O’Rourke and Leighton
5. Establish relationship with key specialist rail contractors
6. Leverage former WSP clients in particular for Transport
services (e.g. TPT services to Property Market)
7. Identify a key QLD pursuit and team with John Holland or
Leighton (Q1/2 2016)
8. Identify, pursue and deliver 2 mid-size planning, business
case design projects in NQ/FNQ
9. Identify and pursue next large delivery project in North
QLD/FNQ.
10. Explore potential company acquisition targets in North
QLD.
11. Increase efficiency of Business Development spend.
Key Actions for 2017 – 2018
1. Continuous delivery of projects beyond SEQ (NQ, FNQ,
Toowoomba) - Increased total market share
2. We are the trusted advisor of choice for our Key Account
Clients
3. Designer of choice for our delivery partners
4. Tangible passion and vibrancy in business
5. Enhance Rail/Road Intermodal Terminal and Rail Facilities,
Automation, and Corridor Studies capabilities
6. Greater than 10% of detail design delivery by Manila CRC
7. Establish presence in NQ/FNQ (launch from win and
deliver mid-size planning project and a delivery project)
8. Partner with an Indigenous delivery partner on a D&C for
regional rural road projects
Risks and Opportunities
Ris
ks
Poor delivery due to lack of resources across
rail and road – designers, engineers, Lack of
senior, principal drainage engineers
Poor cost outcomes due to staff balance
(not enough middle order batsmen)
Clients perceive WSP|PB have sufficient work
on TSRC
Overheating of the rail market resulting in :
Competitors poaching our staff
Not being able to recruit right
resources
GCRT2, LEP, Darra 2 Rocklea projects are not
funded
Lack of BD focus on ITP projects, in particular
poor bid or project delivery on CommGames
Certainty of State funding commitments
Asciano takeover by Brookfield/other delays
or reduces expected pipeline.
QR – Toowoomba tunnels lowering project
fails to be awarded
Op
po
rtu
nitie
s
Launch WSP | Parsons Brinckerhoff brand to
all clients and leverage the benefits of our
combined capability.
Leverage full WSP|PB services to existing
transport clients, e.g. Mechanical &
Electrical, Acoustics, Contaminated Land
Management
Leverage PB TPT Services to former WSP
Clients, and other Markets e.g.
Geotechnical, Structures, ITP, Civil
Australia signalling resources gain pipeline
opportunities supporting international /
Sweden
Leverage international expertise
Pursue organic and acquisition growth by
selling existing services to new clients and
breadth of existing clients – including
diversifying to NQ/FNQ
Leverage secondment roles to inform CRM
and Pursuit activities
Leverage Panels to best volume and margin
outcomes.
Broaden delivery partner / contractor
relationships
Explore opportunities to participate in Market
Led Proposals
Victoria Transport Market Action Plan 2016
The Victoria Market Action Plan is a concise summary of the actions required to be delivered in the Victorian Transport business in 2016.
Victoria Transport Client Action Plan 2016 1
Key Results Areas
To achieve the performance necessary to create a sustainable future we will focus our
efforts in the following key results areas:
People & Culture
KPI Measurement method Target 2016
Capability Gaps Source of new starters 30% of our new starters come from
Brand clients
Clients
KPI Measurement method Target 2016
Trusted adviser
status with our
brand clients
PB Client Survey
Project Debriefs / Client
Feedback
Net promoter score of 34
80% of all tenders / projects have
feedback
Other strategic client targets 5 people seconded into Brand Clients
Performance
Culture
Client Feedback - Quality 7.5
Client Feedback - Technical 7.5
Business
performance
Base Project Net Funding $5.85m
Base Project Net ECV 15% of funding
Major Project Net Funding $17.9m
Major Project Net ECV 75% funding
Pipeline health Rolling 12-month pipeline > $25m
Delivery Partners No. of partners with a strong
relationship
T1 2 (Lend Lease, Leighton); T2 3 (BMD,
Laing O’Rourke, McConnell Dowell)
Business Performance
KPI Measurement method Target 2016
Business
Development
Efficiency
Strike rate by No. 50%
Strike rate by ECV 35% (by Value - base work)
Return on Investment 15
Growth and
diversification
Funding by sector Roads 60%; Rail/Other 40%
Capability Diversity Transport Planning, Tunnel Consulting,
ITS consulting business plans
implemented. Win at least one project
jointly with WSP.
Funding to other Business
Groups
25% of environment funding is from TPT
Key Accounts
Victorian Strategic Direction 2016-2018
The Transport Business Group will be;
Recognised for our preeminent reputation for winning and
delivering major road and rail projects
Diversified through growth of our client side roles for our
Brand and Valued Clients
Market leading in roads, rail and integrated transport planning
Growing and improving our profitability and sustainability
A vibrant workplace that is passionate about what we do.
Strategic Priorities in Victoria
The strategic priorities for Transport in Victoria are;
1. Build confidence in our business and people about our future
2. Relentless focus on our Brand Clients (BC) through CRM
fundamentals
a) Primary focus on our BC; VicRoads/PTV/DEDJTR/MTM
b) Secondary focus on Valued Clients; Yarra Trams,
VicTrack, VLine, Transurban and ConnectEast
3. Creating stronger relationships with our delivery partners
through disciplined Contractor CRM. Lend Lease and
Leighton of primary importance as Tier 1; BMD, Laing
O’Rourke and McConnell Dowell as Tier 2.
4. Grow our funding from non-transport clients through
collaboration with other Business Groups
5. Enhance our consulting services offer to our Brand Clients
by strengthening the following service capabilities
a) Integrated transport planning and transport study
leadership
b) Environmental Planning, feasibility study and
stakeholder consultation
c) Tunnel Consulting
d) ITS Consulting
6. Secure at least two major projects each year across road and rail
7. Become geotech consultant of choice for our delivery partners
Investment priorities
To achieve our targets we need to invest in the following:
Tra
nsp
ort
Key Recruits in Transport
Appoint dedicated CRM for DEDJTR
Rail resources to support LXRA and PTV program of work
Hire ex Government Consultant to support CRM and PD
roles and provide high level advice
Transport Economist for Business Case work (VicRoads /
PTV / Strategic consulting clients)
Senior/Principal Strategic Modeller (PTV, ConnectEast, DEDJTR)
A high-calibre VicRoads CRM
A Principal Structural Engineer with a VicRoads and
industry profile
Internal Resources
Principal Tunnel Engineering to support major tunnel
pursuits and projects
Pradeep Vasudev to support Melbourne with systems
integration opportunities.
Access global expertise for Melbourne Metro project
Training and Development
Improve training and implementation of the pursuit
management process and bid writing
Winning work, writing proposals
Business Development, CRM effectiveness
PGN networking 101
Wh
ole
of
Bu
sin
ess
Acquisitions
Explore acquisition opportunities to further support Vic
growth in the roads and rail sectors
Boost to environmental and town planning capability
Whole of business investment priorities
Building development consultancy
Market Summary
With 12 months since a change of Government, the machinery of Government has largely settled and a strong transport infrastructure agenda remains a focus. The cornerstone $5-$6 billion level crossing removal program is underway, with the LXRA
established and a pipeline of projects increasingly visible. Similarly the Melbourne Metro project continues to gain momentum with a substantial team progressing planning, permitting and the business case. Whilst largely unfunded, there is a more
positive expectation from the newly elected Turnbull PM. Government is also increasingly willing to consider and accept Market Led Proposals where we have potential involvement in two major prospects. Strong population growth underpins the
infrastructure investment agenda, and is forecast to continue. Government agencies continue to need significant outsourced support for which we are reasonably well positioned to provide.
Victoria Transport Client Action Plan 2016 2
Our Vision
PB-AP will be a positive and highly influential force in the development and operation of infrastructure around the world by:
1. service to our clients,
2. collaboration with our colleagues
3. improving the lives of people and communities, and
4. creating a lasting legacy
Client Outcomes and Areas of Focus
Client Name CRM
Name
2016
Major Project
Funding
2016
Baseload
Funding
Areas of focus in 2016 (top 3)
DEDJTR
Tim
Gosbell
$ 11,500,000 $ 1,000,000 1. Win and deliver Dande-9
2. Bid and win Mernda with Laing O’Rourke
3. Secure Tier 1 delivery partner positions on
Melbourne Metro
4. Build zipper relationships with client
PTV
Peter
Kelly
$ 3,000,000 $ 1,000,000 1. Maximise potential from TA and Systems
Integration roles
VicRoads Ross
Campbell
$ 2,000,000 $ 3,000,000 1. Secure delivery partner to bid every D&C
opportunity
2. Win 20% of funding through consulting
services directly from VicRoads
Valued
Clients
Guy
Wilkinson
$ 1,400,000 $600,000 1. Secure owners engineer role with
ConnectEast
Local
Government
Guy
Wilkinson
$ 0 $ 250,000 1. Melbourne City Council -joint client initiative
with WSP.
Victoria Total $ 17,900,000 $ 5,850,000
Transurban
Guy
Wilkinson
$ 1,000,000 $ 0 1. Bid Western Distributor
2. Secure panel opportunities
MTM J Gutierre $ 0 $ 600,000 1. Build depth and breadth in our client
relationships – back to basics
2. Promote our technical expertise and resource
depth.
Major Project Pursuits
Road Rail Other
1. M80 Sunshine to Calder
2. City Tulla Widening
3. Western Distributor
4. ConnectEast – Project Silk
1. Dande-9
2. LXRA Next 3
3. Mernda Rail
4. Melbourne Metro
1. PTV Technical Advisor and
Systems Engineering roles
2. PTV Refranchising support
Key Actions for 2016
1. DEDJTR - Diversify funding to include more consulting
services
2. DEDJTR - Secure delivery partner for Melbourne Metro
3. DEDJTR - Focused CRM effort on network planning services
4. PTV - Make sure TA and Systems Integration roles are
successful - these will lead to further opportunities
5. PTV - Leverage of George Pund’s relationship with
Amanda Fairley, initially in the review of the On Road NDP
6. PTV - Use Denis Leviny and others’ relationships for market
intel (particularly Cranbourne duplications, Metro,
refranchising)
7. VicRoads – Diversify funding to include more consulting
services
8. VicRoads - Consolidate team of people focussed on
professional services ie: those that will not move to a MP
site office
9. VicRoads - Transfer and merge CRM efforts between
VicRoads and LXRA
10. Plans to diversify business through services to Brand Clients
has generated 20% of our funding
11. ITS and Tunnel Consulting Services embedded into business
Key Actions for 2017 – 2018
1. We grow our funding target to $35m, with $20m from new
major project wins
2. Plans to diversify business through consulting services to
Brand Clients has generated 40% of our funding
3. We are the trusted advisor of choice for our Brand Clients
4. We are the designer of choice for our preferred delivery
partners
5. Tangible passion and vibrancy in business
Risks and Opportunities
Ris
ks
Spreading our talent across
multiple bids and winning them
Port of Melbourne asset sale stalls
or fails and funding not available
for LXRA
Poaching of staff to MTM, LXRA,
MMRA and competitors as market
strengthens
Project demands overrun CRM
and pursuits - perceptions of being
“too busy”
Unable to resource PTV roles to
client satisfaction
Probity limitations from client side
roles on major projects
Op
po
rtu
nitie
s
Infrastructure Victoria as a new
client for review and due diligence
roles, and also better visibility of
pipeline for business planning
Market Led Proposals -
Government more receptive to
offers leading to increased private
sector investment
Federal election in 2016 may yield
new projects or funding for
Melbourne Metro
Support government clients as
they downsize with outsourcing
New delivery partner relationships
as intermediates emerge and
historical limitations fade
Take Tier 1 geotech position from
specialist
South Australia Transport Market Action Plan 2016The SA Market Action Plan is a concise summary of the actions required to be delivered in the SA Transport business in 2016.
South Australia Transport Market Action Plan 2016 1
Key Results AreasTo achieve the performance necessary to create a sustainable future we will focus our efforts inthe following key results areas:
People & CultureKPI Measurement method Target 2016Capability Gaps Ability to resource major
projects AND continue withpanel/direct work
ITS & Rail
Recruits to balance capability andexperience levels
Draw on interstate ITS and Rail capability towin roles
Clients
KPI Measurement method Target 2016Trusted adviserstatus with ourbrand clients
PB Client SurveyProject Debriefs / ClientFeedback
Net promoter score of 3270% of all tenders / projects have feedback
Other strategic client targets 20% of sales from direct work for Brand Clients
PerformanceCulture
Client Feedback - Quality 7.5
Client Feedback - Technical 7.5
Businessperformance
Base Project Net Funding $2,500,000
Base Project Net ECV 50% of funding
Major Project Net Funding $2,500,000
Major Project Net ECV 50% funding
Pipeline health Target rolling pipeline of >$5m
Return on Investment 10
Delivery Partners No. of partners with a strongrelationship
Tier 1 Contractors – LL + one other from Fulton,John Holland, MacDowTier 2 Contractors – LEED or BMD
Designers – stay flexible to suit project
Business Performance
KPI Measurement method Target 2016BusinessDevelopmentEfficiency
Strike rate by No. 50%
Strike rate by ECV 30%
Return on Investment 10
Growth anddiversification
Funding by sector Roads 60% Light Rai/Rail 40%
Capability Diversity ITS, Rail
Funding to other Business 10% of Environment/CLM/Stakeholder funding
South Australia Strategic Direction2016 - 2018
The Transport Business Group will be
· Preferred supplier of design to key contractors for D&C
and other major transport projects
· A sought after trusted advisor to DPTI for direct advice on
planning and reviewer roles, selected secondments and
via their small project, PM and CM and other panels
· Known for our specialist technical skills, particularly for
geotechnical, structures, transport planning & CLM
· A sustainable size with sufficient resource numbers and
spread of skills & experience to both deliver the baseload
of DPTI direct work as well as ramp up for major projects
· Top 3 consultant of choice for DPTI and contractors
· Be a place that attracts the best in our industry
Strategic Priorities in South AustraliaThe strategic priorities for Transport in SA are:
1. Secure a D&C plus IV/IR major project role
2. Increase proportion of direct DPTI work
3. Secure a role on Light Rail Projects
4. Maintain specialist profile in Geotechnical, ITP, Structures,
Stakeholder Engagement, CLM
5. Seek local council work on Opportunistic basis
6. Strengthen relationship with Tier 1 contractors including
Lend Lease, John Holland and McConnell Dowell and Tier
2 contractors including Leed, BMD and selected others
7. Leadership role in providing civil engineering services to
non-transport clients in SA region
Investment priorities
To achieve our targets we need to invest in the following:
Tran
spor
t
Key recruits in TransportRecruits to balance capability· Principal civil engineer
· Replacements for Gordon & Alex in ITP
· Junior civil & Structural Drafters & engineers
· Senior Design Manager on back of major
projects
Internal resources· Opportunities for our Discipline leads for
retention
· CRM to improve direct work success rates
· Interstate support of key resources (DM, PM and
technical leads) for major projects to boost
local capacity
· Interstate technical support (ITS, Rail) for major
projects
Training and Development
· High level 12D capability
· Small to mid-Project Management skills
· Major Project Design Management skills
Who
leof
Busin
ess
Acquisitions
· Opportunistic - None planned
Whole of business investment priorities
· ITS
· BIM
· Access to key PM & DM resources for major
projects
Market SummaryThe SA transport market is quite buoyant, with major projects currently/about to be bid for the north-south corridor upgrade, plus the Torrens Junction Grade separation, with hope that the Strzelecki Track Upgradewill proceed soon after 2016. Opportunities to work directly with DPTI in advisor or project management roles are also emerging with the “rejuvenation” of the department. However the transport market is heavilydependent on one client (DPTI) – which makes the opportunities very binary, plus very reliant on federal funding for new projects. With the appointment of Jamie Briggs as Federal Minister for Cities, the state willpush for more public transport projects in line with their policy, especially associated with the Gawler Line Electrification and tram extensions to Outer Harbour, Norwood, Prospect or the inner city loop.
South Australia Transport Market Action Plan 2016 2
[HG1]
Client Outcomes and Areas of Focus
Client Name CRM Name 2016 MajorProject
Funding
2016Baseload
Funding
Areas of focus in 2016 (top 3)
DPTI Scot Coleman $2.5m $2.5m 1. Win a major project
2. Secure direct DPTI work
3. Get involved with tram
extension planning
LocalGovernment
AndrewLeedham
$250k 1.
Valued Clients
Renewal SA
NT
tbc $250k 1.
Major Project Pursuits
Road Rail Other
1. Darlington Upgrade
2. Northern Connector IV or IR
3. Next North-South corridor
Planning Study
1. Torrens Junction
2. Light Rail Planning
3. Gawler Electrification
1. South Eastern Freeway
road and ITS
2. Gawler East Bypass
3. Strzelecki Track
Key Actions for 2016
1. Win at least one major project - Darlington, Torrens
Junction.
2. Win an IV or IR role on other major project – Darlington,
Northern Connector, Torrens Junction. Identify pursuit
leads early and find key people early.
3. Secure role on light rail project. Build off CBR tender
success (or otherwise).
4. Secure larger share of direct and advisor roles with DPTI
via implementing basics of CRM effort.
5. Secure quality PM and DMs to bid & deliver major projects
(particularly rail) - interstate or recruits.
6. Maintain specialist technical profile – geotechnical, ITP,
Structures, Stakeholder, CLM.
7. Raise ITS profile including by hosting technical seminars.
Key Actions for 2017 – 20181. Develop relationships with tier 1 contractors to provide
.choice on major projects, plus opportunistic projects with
tier 2 contractors for midsize projects.
2. Secure role on next North-South corridor project.
3. Secure role on light rail project.
4. Secure partner for Gawler electrification or other next rail
project.
5. Secure larger share of direct and advisor roles with DPTI,
balanced against major project opportunities.
6. Maintain balanced and sustainable local capability, plus
Design Management capability.
Risks and Opportunities
Risk
s
· Tier 1 consultant competition in tight market-KBR, AECOM, Jacobs, GHD, MOTT, Aurecon:maintain relationships for partnering
· Increased profile hence competition fromsmaller competitors – W&G, Fyfe, SMEC, Beca,Tonkin, Opus, Arup: partner where appropriate
· Failure to implement resourcessuccession/recruitment plan – G Benham,Geoff H, Derek A, Stewart G, Design manager,Principal Civil Engineer: plan & implement
· Lack of key interstate support –DM, Rail, ITS:secure via early pursuit plans
· Failure to secure share of direct/client advisorroles with DPTI –W&G and Mott current“favourites”; CRM focus for 2016
· Loss of Darlington will tarnish our reputation asdesigner partner for contractors; Earlyestablishment of pursuit plans
· Perception that PB is expensive limits panelwork: Bid to win based on workloads
Opp
ortu
nitie
s
· Major projects- Darlington, Torrens Junction ,NC, next North-South Corridor project, GawlerElectrification: Prepare pursuit plans for all keyprospects
· Panel projects – traditional smaller roadprojects, PM and CM panel, ITS advisor andfurther panels or direct work opportunitiesassociated with DPTI rejuvenation: CRM focuson panel and direct work opps
· Labour minister commitment to publictransport, so light rail extension opportunities:Use Scott Ney skills to target opps
· DPTI CEO commitment to ITS including viaOperation moving Adelaide, plus AutomatedVehicle push in SA:
· DPTI buildings work on back of WSP skills(although very competitive)
·· Secondments into DPTI to support and
enhance their project teams·· Fill capability gap arising from DTPI downsizing
Western Australia Transport Market Action Plan 2016-18The Western Australia Market Action Plan is a concise summary of the actions required to be delivered in the WA Transport business in 2016.
Western Australia Transport Market Action Plan 2016 1
Key results areasTo achieve the performance necessary to create a sustainable future we will focus our efforts inthe following key results areas:
People & cultureKPI Measurement method Target 2016Capability gaps Number of hires were
strategic (see: key recruits)Three
Clients
KPI Measurement method Target 2016Trusted adviserstatus with ourbrand clients
Project feedback surveyProject debriefs / clientfeedback
Net promoter score of 3885% of all tenders / projects over 20k havefeedback
No. of advisory commissions tokey clients
Three projects
Performanceculture
Client feedback - quality 7.6
Client feedback - technical 8.1
Businessperformance
Base project net funding $5,000,000
Major project net funding $5,000,000
Pipeline health 110% of net funding target
Delivery partners No. of delivery partners witha strong relationship
One - Tier 1 ; One - Tier 2
Business performance
KPI Measurement method Target 2016Businessdevelopmentefficiency
Strike rate by no. 50%
Strike rate by ECV 35%
Return on investment $12.30 : 1
Growth anddiversification
Funding by sector 35% roads and bridges / 5% rail / 10% ITP / 50%major projects (contractor)
Capability diversity 85% road and bridges / 5% rail / 10% other
Funding to other businessgroups
10% of transport client funding to beenvironment work
5% of transport client funding to be property(inc. PDS) work
WA strategic direction 2016 - 2018The transport business group will:
· Be a top three service provider in roads and transport
planning
· Be a trusted adviser to Main Roads, Department of
Transport, and Public Transport Authority – influencing
policy and decision making
· Be the designer of choice for Tier 1 & 2 delivery partners
· Deliver sustainable and profitable growth through
increased market share and targeted acquisitions
· Utilise experiences of our diverse workforce to inform
business decisions
Strategic priorities in WA
The strategic priorities for transport in WA are:
1. Develop project management to deliver timely,
accurate and quality outputs irrespective of project size
2. Deliver one major project (>$1m WSP | PB ECV) each
year and bring innovation to the WA market
3. Develop a sustainable critical mass of staff in Perth office
4. Effective mobilisation of national resources onto major
projects
5. Focus on our technical strengths to be a market leader in
the latest technologies
6. Client side positioning for planning and policy work
7. Develop strategic partnerships with key professional
services delivery partners
8. Gain support from within Public Transport Authority to
access services not available through the panel
Investment priorities
To achieve our targets we need to invest in the following:
Tran
spor
t
Key recruits in transport· Senior Transport Engineer
Rail Executive· Network operations and maintenance· Major Projects Executive**· Experienced Project Manager/s**To be available to work in Perth
Internal resources (insourcing)· Major projects· Transport modelling· Tunnelling· ITS and network operations· Rail
Training and development· Major project negotiation and delivery· Commercial skills (inc. project management)· Network operations· Relationship management· Supporting the Chartership of professional staff· Leadership training· BIM
Who
leof
busin
ess
Potential Acquisitions· Geotechnical· Regional presence· Environmental services· Network operations
Whole of business investment priorities· Environmental services – flora & fauna,
stakeholder engagement· Adopting BIM· Durability engineering· Operations and maintenance· Northern Territory opportunities
Market SummaryThe WA economy has entered a new stage – the resources sector has taken a sharp downturn and the Government is now investing heavily in transport infrastructure. The WA Transport Portfolio of Main Roads WA, Department ofTransport and Public Transport Authority will spend $2 billion over 2015-16 to boost WA’s transport network. Significant road projects include NorthLink WA (Perth Darwin National Highway) and Perth Freight Link which will provide a highproductivity road to the port of Fremantle. Other opportunities include the planning associated with Perth’s population growth to 3.5 million, the expansion of the Outer Harbour (Kwinana), the development of ITS for Main Roads, lightrail for Perth City, grade separations, and other heavy rail projects. Forrestfield Airport Link presents some opportunities. Main Roads’ new road maintenance contracts are also up for tender in 2016. The pipeline of transportopportunities is strong – WSP | Parsons Brinckerhoff has the diverse skills necessary to develop a sustainable business.
Western Australia Transport Market Action Plan 2016 2
Client outcomes and areas of focus
Client Name CRMName
2016 MajorProject Funding
2016 BaseloadFunding
Areas of focus in 2016 (top 3)
Main Roads WA Brian Norris $5,000,000 $4,100,000
- 2016 Forecast -ETS - $2,000,000BDS - $750,000
1. Deliver high quality projectsunder Main Roads panels
2. Bring innovative solutions toimprove the Main Roads network
3. Develop value for moneysolutions for our delivery partnersto win one major D&C project
Department ofTransport WA
Alan Philp - $500,000 1. Deliver high quality projectsunder DoT panel
2. Provide thought leadership andservices in the development ofWA planning and policy
3. Focus services on strategicconsulting
Public Transport
Authority
Phil
Nicholls
- $200,000 1. Deliver high quality projectsunder bus stop panel
2. Position for new Panel
3. Provide services in support of FAL
LocalGovernmentAuthoritiesValued clients
PhilNicholls
-
$200,000
1. City of Perth
2. City of Stirling
3. Perth Airport
4. WA Port Authorities
WA total $5,000,000 $5,000,000
Major project pursuits
Road Rail Other
1. Northlink Stage 3
2. Main Roads New
Maintenance Contracts
3. Kimberley Roads
Improvements (inc.
Kununurra Bypass)
1. FAL IV
2. Light RAIL
3. East Wanneroo Line
1. Heavy vehicle user
charging modelling and
technology
2. New strategic model for
Perth
3. Perth Airport infrastructure
Key actions for 2016
1. Focus on quality outcomes for all projects
2. Ensure active and targeted pursuit plans are in place for
appropriate opportunities
3. Position ourselves as thought-leaders in WA transport.
(working with professional bodies, universities, and
strategic consultants)
4. Prepare compelling case for additional services to be
added to Public Transport Authority Panels
5. Prepare for likely renewal of Max Light Rail project
6. Position for future Outer Harbour Development
7. Identify and win a higher proportion of regional work
8. Grow heavy vehicle user charging experience/capability
9. Focus on key outcomes and implementation of actions
from Staff Engagement Survey
10. Develop staff resourcing plan and succession plans for all
key roles (senior and above)
11. Grow the transport team with a target of 40 employees by
end 2016.
Key actions for 2017 – 2018
1. Position for new Main Roads Panel (released 2018) in the
absence of extensions to current contract
2. Identify pipeline opportunities for 2017/2018 and target
key delivery partners as early as possible
3. Being a key player in the development of the Perth
Strategic Transport Model
4. Deliver road projects in the Kimberley region
5. Support Northern Australia transport infrastructure projects
6. Mainstreaming of BIM into road and bridge projects
7. Developing a local rail team presence
Risks and opportunities
Risk
s
· Poor quality of delivery particularly under
Main Roads Panel
· Lack of local engineering talent available in
WA
· Loss of key staff (without succession plan in
place)
· Slowdown in Government spending on major
projects
· Limited exposure to Public Transport Authority
· Complacency in our market position
· Not being aware of competitor response
· Lack of local rail design capability
· Interface management between local and
interstate resources
· Internal business systems
Opp
ortu
nitie
s
· Competitor performance/capability
· Perth 3.5m population strategy and related
works
· Release of new Public Transport Authority
Panels
· Release of Main Roads new maintenance
contracts
· Road network operations and ITS
· Major rail opportunity – build, own, operate
· Outer Harbour Development ( Kwinana)
· Northern Australia
· Perth Airport expansion and associated
infrastructure
New Zealand Transport Market Action Plan 2016 - 2018 The New Zealand (NZ) Transport Market Action Plan is a concise summary of the actions required to be delivered in the NZ Transport business in 2016 - 2018.
NZ Transport Market Action Plan 2016 1
Key Results Areas To achieve the performance necessary to create a sustainable future we will focus our efforts in the following key results areas:
People & Culture KPI Measurement method Target 2016 Capability gaps Roles filled Recruit 100% of identified key roles into NZ
Integration with WSP systems and people
Working together Undertake one integrated bid with NZ Property Group
Professional development
Memberships and charterships
80% of eligible staff a member of IPENZ or equivalent. 50% enrolled in chartership pathway.
Clients
KPI Measurement method Target 2016 Trusted adviser status with our brand clients
PB client survey Net promoter score of 32
Project debriefs / client feedback
80% of all tenders / projects have feedback
Other strategic client targets Three direct appointments from NZTA and/or AT
Performance culture
Client Feedback - Quality 8.0
Client Feedback - Technical 8.3
Delivery partners No. of partners with a strong (i.e. “top two choice”) relationship
2 Contractors, 1 Designer
Business Performance
KPI Measurement method Target 2016 Funding and pipeline
Base Project Net Funding $2.35m
Major Project Net Funding $4.0m
Pipeline health Rolling 12-month pipeline of $10mill
Business development efficiency
Strike rate by No. 55%
Strike rate by ECV 30% base, 38% overall
Return on Investment $15:1
Growth and diversification
Funding by sector Roads 80% Rail 20%
Capability Diversity Support business group target
Funding to other Business Groups
$250k target for the Property Group
NZ Strategic Direction 2016 - 2018 The Transport Business Group will be:
Delivering major, complex projects with key regional partners
A growing business with a highly regarded reputation in NZ
Delivering sustainable, reliable revenue and profits
A highly desired employer, with a low-turnover workforce of at least 50 permanent NZ TPT people by end of 2018
Delivering a balance between client side roles and project delivery roles, we will deliver services across all facets of the market client/contractor/programs and contract types and along all phases of a projects life cycle from strategy to delivery.
Creating stronger partnerships with clearly defined value propositions for our people, our brand clients and our delivery partners
Strategic Priorities in NZ 2016
The strategic priorities for Transport in NZ are:
1. Recruiting key talent from across the globe in all selected transport disciplines to accelerate our market penetration and brand presence
2. Recruiting a locally based critical mass of transport capability with NZTA and AT experience
3. Recruiting emerging talent from Universities through stronger relationships with key institutions
4. Promoting seller-doer culture within each discipline group
5. Promoting our transport vision to NZ brand clients and building our brand for global reach, technical excellence and innovation
6. Winning and delivering quality services on time and budget by fostering a strong project management culture
7. Winning one major Principal’s Technical Advisor role on either a road or rail project
8. Winning one major D&C or Alliance project
9. Integrating the combined WSP|PB team in Auckland, Wellington and Christchurch by actively seeking opportunities to pursue and deliver work together
Investment priorities 2016
To achieve our targets we need to invest in the following:
Tran
spor
t
Key recruits in Transport
At least two Principal level recruits – starting with ITP and Transport Infrastructure
Three Senior level recruits for Structures, Civil (Roading) and Geotech
Additional Project/Design Management capability – primarily to lead bids and deliver projects across the transport market (most likely for Structures, Roading and Geotech projects)
A CAD lead One Major Project Executive in roads
Internal resources
Continued exploration of 1-2 year secondments from Australia for early career professionals seeking development opportunities
Marketing, People, Commercial and Project Administration support
Training and Development
Targeted training plans for each section to align with legislative (i.e. safety) requirements, market needs and individual career goals
Client relationship/BD (i.e. Pursuit) training Ongoing rolling programme of WSP PB Project
Management training for all staff
Who
le o
f Bus
ines
s
Acquisitions Transport planning capability (e.g. modelling) Structural engineering
Whole of business investment priorities
Continued investment in facilities (permanent accommodation in Wellington)
Market Summary Central government in NZ remains committed to increased investment in transport infrastructure. The recently announced 3 year National Land Transport Programme (NLTP 2015-18) includes a commitment to increased expenditure on capital projects by NZTA, up 30% on the previous 3 years. The programme has a focus on completing the Routes of National Significance (RoNs), together with planning and investment of the next wave of state highway projects. Significant increases have also been signalled on safety improvements, together with walking and cycling. NZTA has indicated there will be fewer “mega“ projects the scale of Waterview in the future, but more mid size $100 to $200 mill schemes. This will be located in the main centres (Auckland and Wellington), plus the interregional links (Northland – Auckland – Waikato – Tauranga). Design and construct and competitive alliances will be the key procurement options. The Auckland Transport Programme is less certain, although continued growth in the region is putting sustained pressure on infrastructure which will likely result in new opportunities across roading, public transport and active travel. The Government led Auckland Alignment Project is likely to create more certainty around funding and project governance for 2016 onwards.
NZ Transport Market Action Plan 2016 2
Client Outcomes and Areas of Focus
Client Name CRM Name 2016 Major Project Funding
2016 Baseload Funding
Areas of focus in 2016 (top 3)
NZTA Sean Myers $3.0m $1.8m 1. Program business cases
2. Ensuring we have key roles on 2
delivery projects
3. ITS
Auckland
Transport
Veronica
Swamy
$1m $250k 1. City Rail Link
2. Minor roading upgrades
3. Walking and cycling
Local gov’t $0m $200k 1. Geotechnical works for water
and wastewater pipeline projects
2. Small bridge replacements
3. Geotechnical and traffic and
transport planning
Valued
clients
$0m $100k 1. Geotechnical and traffic and
transport planning for developers
NZ Total $4m $2.35m
Major Project Pursuits
Road Rail Other
1. Auckland Northern Corridor
2. Peka Peka to Otaki
3. Programme Business Cases
1. City Rail Link 1. Central Interceptor
Key Actions for 2016
1. Have plans in place for mobilisation of key resources from Australia to support major delivery projects where we know that we won’t have sufficient local capability
2. Establish strong local leadership to recruit and develop critical mass capability in design management, roads, rail, drainage, structures and geotechnical engineering
3. Develop plans to deliver projects not just in Auckland but also Wellington, Hamilton and Christchurch
4. Nuture our working relationships with NZTA Tier 1 Contractors (Fulton Hogan, HEB, Leighton, Fletcher)
5. Expand service offering to public transport, transport strategy and scheme development
6. Build relationships with local support organisations in planning, urban design, environment, traffic modelling, cost estimation, contract documentation
7. Enrol WSP team into transport projects, i.e fire engineering M+E for rail stations, etc.
8. Develop working relationships with Manilla team for cost effective delivery (using Rob Park)
Key Actions for 2017 – 2018
1. Achieve baseline funding target of $15m
2. Win two major projects per year
3. Recruit and develop staff to ensure key capabilities offered are:
Design management in road and rail Principal Advisor in roads and public transport Integrated Transport Planning – strategic planning, business case development, traffic impact assessments, PT planning, pedestrian and cycleways, some traffic and transport modelling Roading – business cases, concept/feasibility/detailed design across alignment, drainage, pavements, geotechnical and structures Specific tunnelling and geotechnical capability for water/utility/power clients Rail – project management, civils and structures, signalling, OHL, traction
Risks and Opportunities
Risk
s
Lack of local track record in Principal’s
Advisory roles continues to prevent
penetration into that market
Reputation in marketplace as a high risk
employer reduces ability to recruit talent
Strengthening of AUD against NZD leads to
inability to use Australian resources to
support project delivery
Opp
ortu
nitie
s
More NZTA direct appointments as our brand
improves
Leveraging Property team into transport
projects – particularly stations and tunnel fire
safety roles
Significant pipeline of water related projects
for geotech and tunnels team
Leverage international experience for
emerging technologies – particularly ITS
Leverage close relationship with Manilla
structures team (i.e. Rob Park) to secure and
win bridge replacement works for KiwiRail
and NZTA