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RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

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Page 1: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

RA TRAINING INFORMATION5/2014

UMD STUDENT HEALTH SEVICES

Page 2: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

STAFFING

Board Certified Family Practice PhysicianCertified Nurse Practitioners including a

Woman’s Health Nurse PractitionerHealth EducatorRegistered NursesMedical Assistants

Page 3: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

Staffing Administrators

Sheila Dorgan MSN FNP DirectorMarianne Sullivan MSN ANP Assistant

DirectorJeannie-Mae Durfee MSN RN Clinical

Coordinator

All of the above people can assist you with any clinical questions or concerns you may have.

Page 4: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

SUMMARY SERVICES AND HOURS OF OPERATION

Open Monday through Friday 8 AM-5 PMLocated behind Robert’s Hall Services are confidential. If a student is 18

or older we can not discuss their visit with anyone without a signed consent.

We see all matriculated residential and commuter students who pay a health fee

Students should bring their insurance cards to the visit

Page 5: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

SERVICES cont.

Services are by appointment. Call aheadMost people can be accommodated on the

same day they call, especially if they call early in the day

Walk-ins can be evaluated by a Registered Nurse who decides if they can wait for the next available appointment or need services sooner

We see students even if they have an insurance we don’t bill or did not bring their insurance cards with them.

Page 6: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

SERVICES cont.

We draw blood work, whether ordered by one of our medical staff or a student’s own health care provider. Lab work is sent to QUEST Laboratory

CLIA waived labs, such as quick streps, urine dips, mono, pregnancy and glucose tests are done in house

Nebulizer treatments Spirometry testing Health Services can assist a student in making

an appointment with Chartwell’s nutritionist.

Page 7: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

INSURANCE & Other COSTS

Visits are charged to a student’s insurance. We do not charge a co-pay. This includes immunization visits.

Prescriptions can be filled at any drug store. We do not have an in-house pharmacy. Target is the closest pharmacy to UMD.

Laboratory and X-rays are charged separately by the laboratories and departments doing the testing

Page 8: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

IF HEALTH SERVICES IS CLOSED

Go to our web site to the section titled “What to do if Health Services is closed

This contains an on-line self-care guide and the answering service’s phone number (508)999-8982 to contact the Nurse Practitioner on call for further advice

For an emergency on campus, call (508) 999-9191. If calling from a university phone, dial 9191. A police officer, who is our first responder, would evaluate, stabilize and contact an ambulance if needed

Page 9: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

LOCAL HOSPITALS AND WALK-INS

The closest hospital is St. Lukes Hospital in New Bedford and is about an 8 minute ride away

Charlton Memorial Hospital in Fall River is about a 12 minute ride

For non-emergency care Hawthorn Medical Walk-in on Route 6 is open Monday through Friday 8AM-8PM and Saturday/Sunday 8 AM-4 PM

Page 10: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

IMMUNIZATIONS AND HEALTH FORMS

All full-time students, resident students, Nursing and MLS majors must submit evidence of having received their state required immunizations before coming on campus or moving into the dorm

Immunization and health history forms can be downloaded from Health Services' home page. Students can attach a copy of their high school immunization record to the form

Students who do not provide their immunizations can be required to move out of housing and can be banned from classes.

Page 11: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

MENINGITIS

Freshmen living in residence halls are at higher risk. Signs of meningitis include headache, fever, stiff neck, rash, change in alertness. People with these symptoms must be evaluated quickly by a healthcare professional.

There is an effective vaccine for meningitis, but it does not offer complete protection

Resident students must either receive the vaccine or sign a waiver declining it

All students should consider receiving the vaccineMAXIM will be running an on campus flu ($30) and

meningitis ($130) clinic October 14, 2014. Many insurances are accepted

Page 12: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

HEALTH INSURANCE

All students taking ¾ to full time credits must either sign up for school health insurance or show proof they have comparable insurance

Students must fill out an on line waiver stating whether or not they want the insurance.

Students may sign up for a separate dental or vision insurance by going to www.universityhealthplans.com. Students do not have to take the school insurance to take the dental or vision

School insurance is a Blue Cross Blue Shield PPO.

Page 13: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

INSURANCE REQUIREMENTS

A student’s insurance must provide certain services in order to be waived. These are listed on the on-line waiver site, and on Health Services’ home page.

The insurance requirements can be confusing for students and they should be encouraged to discuss any questions with our insurance clerk Chris Medeiros.

Page 14: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

Contagious/Communicable Diseases

Student Health Services is committed to protecting the health and safety of the entire campus.

Students diagnosed with MRSA, and scabies are allowed to continue to live in the residential halls while their illnesses are being treated.

Health Services, with the patient’s permission, does notify facilities and housing when students are diagnosed with the above so that proper cleaning of the common areas can be done.

Page 15: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

Infectious/Contagious DiseasesMRSA

MRSA (Methicillin Resistant Staph Aureus) is a bacterial infection resistant to many commonly used antibiotics. Cultures of the wounds help to determine the best choice of antibiotic.

If a student living in the residential halls has MRSA, the student signs a release of information and facilities is called to clean the bathroom. Housing is also notified.

Students are taught how to avoid transmission of MRSA and can continue living in the residence halls.

Page 16: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

Infectious/Contagious Diseases Scabies

Scabies is treated with a cream applied to the skin or a pill taken by mouth.

Resident students sign a release and facilities and housing is notified. Facilities cleans the common areas.

Students are instructed to wash their bedding, clothing and towels.

Page 17: RA TRAINING INFORMATION 5/2014 UMD STUDENT HEALTH SEVICES

Encourage Students to use Student Health Services

Let students know they don’t have to pay to be seen.Tell them our hours, recommend they make an

appointment, but let them know if they do walk-in, an RN can do a quick assessment and decide if they need emergency treatment or can wait until a regular appointment is available.

Let them know we treat acute and chronic illnesses and injuries, do STD screening, do gynecological examinations, prescribe contraception, provide immunizations and can coordinate their care with their primary healthcare providers.