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R2 Quality Management: Auditor Training and Working with
Certifying Bodies
Sharada Rao
Director of Quality
SERI
SERI’s Vision
Responsible management of used and end-of-life electronics everywhere.
©SERI Home of the R2 standard
SERI’s Mission
SERI works to create a world where electronic products are reused and recycled in a way that promotes resource preservation, the well-being of the environment, and the health and safety of
workers and communities.
Where We Meet
Building the infrastructure globally to ensure capacity for the responsible reuse and recycling of used, returned, and end-of-life electronics.
Certification System
© SERI - Home of the R2 Standard
SERI
ANAB
NSF Orion PJR NQASAI
GlobalSGS TUV NSAI
Current and Upcoming Quality Initiatives
• Training of R2 auditors
• Spot audits
• Witness audits
• Audit Package Review
• Development of Internal Auditor Training for Recyclers
• Development of Technical modules (videos) on the electronics recycling industry
Auditor Training
• 3 day training – Auditors in US/Canada
• 4 day training - International auditors
• Focus of training is on “ How to audit to R2”
• Completed 8 classes - 7 in the US and 1 in India since July 2016.
• 65 R2 auditors trained in the North America and 12 auditors outside US
Trained R2 Auditors by Region
Region CountryNo. of
Auditors
Asia Philippines 1India 4
Hong Kong 3Korea 1Japan 2
South America Brazil 1
North America Canada, Mexico and US 65
SERI Initiatives
• Developing Languages Resources
• Latin America Project
• Canada EPRA
• Emerging Markets
– Japan
– China
– Indonesia
– Nigeria
Language Resources
• Translations
• Bi-lingual auditors
• Bi-lingual consultants
• Challenges in establishing oversight with language barriers.
Latin America Project
• New R2 certified facilities are now operating in Chile, Ecuadorand Colombia thanks in large part to a cooperative effort by R2Leaders DIRECTV, Sims Recycling Solutions, Green eye Partners,Arrow Global Asset Disposition and Oracle.
DirectTV Identified Recyclers in Latin American countries
Consultants
Sims
NSF
Oracle, Arrow
Helped Recyclers prepare for certification
Conducted Internal audits
Provision of financial support
Conducted certification body audits
Recyclers currently certified in Latin America
Ecuador -1
Columbia -1
Chile - 1
Brazil – 3
Costa Rica - 1
Latin America Project
Canada EPRA Model
• 10 of 11 Provinces require R2 Certification
• RQO oversees recyclers to adhere to EPRA program requirements.
• Potential collaboration model for R2 plus customer requirements.
Emerging Markets
• About 10 recyclers in Australia interested in R2 certification (feedback from Dell).
• Japan
• China
• India
• Nigeria
• Indonesia
Building Capacity
• EPEAT mandating electronic recyclers to be certified to R2 or E-stewards in North America
• Opportunity to build and leverage R2 Standard as the basis for fulfilling EPEAT requirements in other regions.
• Opportunity to collaborate on oversight to drive efficiency and effectiveness in the solution.