R R DASGUPTA

Product evaluation, innovation and adoption expert in communication, collaboration and

content management technologies

R R Dasgupta is an experienced professional with proven credentials in business and technology consulting spanning 25+ years. He has had diverse experiences of consulting across several industry verticals. He has managed large engagements that involve multiple practices and technology verticals. He has built and led practices and business units and proven experience in developing successful relationships with the CXO Level. He specializes in driving technology evaluation, innovation and adoption within enterprises.

Capabilities and CompetenciesRR has deep knowledge of business processes and impact of relevant technologies in key verticals which include government, manufacturing, chemicals & petroleum, energy & utilities, automotive, transportation & logistics, education, telecom equipment, aviation and defense. His expertise includes Communication, Collaboration and Content Management, Knowledge Management, BPM, and Enterprise/Web2.0. These are supported by his strong understanding of industry dynamics and trends and the corresponding IT levers that address their strategic objectives

Select Experiences RR led multiple collaboration, communication and content management projects in 2 of the largest utilities in Europe in the areas of Expert Directory, Incident Management, Bid Management and Collaborative Project Management. In a significant initiative, a collaborative portal solution encompassing all internal and external stakeholders was built in less than 20 days, which resulted in significant reduction in their Bid Response time from an average of 10 days to 4 days – a saving of 60%

He led a communication and collaboration platform selection and adoption program for the Worldwide Marketing Team of a telecom major. This involved optimization of communication and collaboration processes across 45 communities, setting up standards and governance mechanisms, design of the adoption program and also rationalizing the tools of collaboration and communication. The engagement resulted in the automation of the process and significant customer satisfaction

Select Experiences (contd.)

For a global Telecom Equipment major, he optimized their content data management lifecycle and e-Learning logistics processes and outsourced processes resulting in over 35% savings. He developed a strategy for a Data Services Bureau that led to an immediate reduction of 26% in its costs for supporting those processes globally. RR led an e-Business Roadmap engagement for one of the largest Engineering majors in Asia-Pacific that included initiative portfolio, application portfolio and cost-benefit-analysis and IS governance. He used of the Balanced scorecard to prioritize initiatives and also articulated a collaborative architecture that addressed both Business-to-Customer, Business-to-Supplier and Business-to-Employee dimensions.

He articulated a new business strategy for Transportation Solution for a Sports Utility Vehicle major which went on to become a successful SBU for the company. For the same customer, he led one of the most significant CRM Transformation Projects across their Automotive and Farm Equipment business sectors which included Package selection criteria and RFP creation.

Select Experiences (contd.) RR managed a complex e-Business Transformation project for a Chemical and Petroleum major which involved portfolio analysis and prioritization and setting up a Program Management Office across strategic business units.

For a leading software product company in the architecture-engineering-construction domain, he is currently involved in evaluating and selecting analytics, content management and portal platforms from large ISVs that will enhance the company’s product attractiveness and revenue potential.

Academic & Professional Qualifications RR holds a Masters degree in Finance. He is a certified assessor of Quality Systems and a trained assessor for CII-Exim Business Excellence Criteria. He is also a trained practitioner of global frameworks and methodologies for Business Transformation, Package Selection and Strategy & Change Management.

Companies worked for and current roleRR has held leadership positions with IBM Consulting, Zensar Technologies, Tech Mahindra. He is a co-founder of Aikon Labs which produced India’s first social ideation and communication platform. He is also a member of the Board of Advisors at SoftTech Engineers – software product innovators in the architecture-engineering-construction domain.

Connect with RR

rrdasgupta@gmail.com

+91 985042786

rrdasgupta