RESOLVING CONFLICTSCH. 9 LESSON #2

PG. 224-228

RESOLVING CONFLICTS Objective 1: Identify and describe

compromise and the negotiation process. Objective 2: Identify and describe the

mediation process Objective 3: Identify and describe how some

schools are using peer mediation. Objective 4: Identify and describe gangs, why

someone might join a gang, and activities gangs take part in.

Objective 5: Apply the benefits and possible drawbacks of apologizing to others

OPEN BOOK QUIZ Lesson #2 pages 224-228. Pass out Lesson 2 Quiz and a red scantron to

each student.

FOR THE SCANTRON: Under the subject line, please write: Ch. 9 Quiz, lesson #2

Under class, please write:Your class period

RESPONDING TO CONFLICT

There are times you can simply walk away. This will give you a chance to calm down so, if needed, you can later discuss the problem rationally.

If walking away will not resolve the conflict, many times minor conflicts can be solved with a compromise.

It is unwise to compromise when doing so could have harmful consequences or would go against your values.

Share some examples when you should not compromise.

EFFECTIVE NEGOTIATION

Negotiation: the use of communication and, in many cases, compromise to settle a disagreement.

The Negotiation Process: involves talking, listening, and considering the other persons point of view.

Mutual respect is an important factor in a successful negotiation.

STEPS OF THE NEGOTIATION

PROCESS1. Take time to calm down and think over the

situation2. Each person takes turns talking without

interruption. Use good listening and “I” messages”.

3. If necessary, ask for clarification to better understanding.

4. Brainstorm solutions5. Discuss pro’s & con’s of the solution6. Agree on a solution7. Follow up to see whether the solution has

worked for each person.

PREPARING FOR NEGOTIATION

Choose a time and place carefully: Should be done when both parties are calm and are not rushed. Meet in a quiet place or neutral ground.

Check your facts: Make sure your understanding the information is based on accurate facts.

Plan what you will say: Think about how you will word your statements respectfully.

Tips for successful negotiations: Stay calm Attack the problem, not each other Avoid blaming & name calling Keep an open mind Listen attentively Be willing to apologize if you did something wrong

MEDIATION PROCESSo Mediation: bringing in a neutral 3rd party to

help others resolve their conflicts peacefully.o Effective mediation depends on these basic

principles: Neutrality: the mediator must be an outsider who has no stake in the dispute. Should take place in a neutral location

Confidentiality: respecting the privacy of both parties and keeping details secret

Well-defined ground rules: both parties must agree to the rules set by the mediator.

o The mediator does not make judgments or impose solutions.

PEER MEDIATIONo Peer-Mediation: A process in which specially

trained students help others students resolve conflicts peacefully.

o Typically, peer mediation involves: o Making introductions: mediator will explain that

they will remain neutral.o Establishing ground rules: Honesty, respect, and

not interrupting.o Hearing each side:o Exploring solutions: Finding an acceptable

solutiono Wrapping it up: Mediator sums up agreement. In

some cases, a written contract is made.o Do you feel our school would benefit and

students would use a peer mediator?

SHOW ONLINE VIDEO

Cruel Schools, Bullying and Violence. (24 minutes long)

Pass out worksheets and scantrons for students to record their responses on.

IPAD VOCABULARY ACTIVITY

1. Open: iSwifter APP2. Open the Bookmark and choose: Organize3. Open: Glencoe web link4. Drop Down: “Chapter Activities” 5. Choose: “Chapter 9”6. Open: “Interactive Study Guides”7. Open: “Lesson #2”

http://glencoe.com/sites/common_assets/health_fitness/glencoe_health_09/isg/GH_ch09.2_550x390.swf