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WSD & Ergonomics Lab Quiz, 5th Sem PIE, MM;20 , Time: 20 min. 1. The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds. What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of twenty percent of the workday is used? 2. Who of the following is NOT associated with scientific management a. Frederick W. Taylor b. Henry L. Gantt c. Elton Mayo d. Henry R. Towne 3. Lillian and Frank Gilbreth are responsible for principles of a. sociotechnical systems b. zero inventory c. motion study d. interchangeable parts 4. The principles of scientific Management included a. the rise of the service sector. b. increased motivation through additional employee fringe benefits c. the implementation of the 44 hrs. work week d. development of cooperation between management and production workers. 5. Which of the following is least related to the management science era a. efficiency experts b. operational research c. optimum solution d. statistical theory 6. The “Father of Scientific Management” is a. Frank Gilbreth b. Frederick W. Taylor c. W. Edwards Deming d. Walther Shewhart 7. Which of the following is not an element of the management process? a. staffing b. planning c. controlling d. leading e. pricing 8. Which of the following is not a key way in which business organizations compete with one another? a. production cost b. Product duplication c. Flexibility d. quality e. Time to perform certain activities 9. Which came last in the development of manufacturing techniques? a. Lean production b. Division of labour c. Mass production d. Craft production e. Interchangeable parts a. 112.5 seconds b. 120 seconds c. 135 seconds d. 144 seconds e. 150 seconds

quiz on work system design

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multiple choice questions on work system design, motion and time study, ergonomics etc

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Page 1: quiz on work system design

WSD & Ergonomics Lab Quiz, 5th Sem PIE, MM;20 , Time: 20 min.1. The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds.What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of twenty percent of the workday is used?   

2. Who of the following is NOT associated with scientific management

a. Frederick W. Taylorb. Henry L. Ganttc. Elton Mayod. Henry R. Towne

3. Lillian and Frank Gilbreth are responsible for principles of

a. sociotechnical systemsb. zero inventoryc. motion studyd. interchangeable parts

4. The principles of scientific Management included

a. the rise of the service sector.b. increased motivation through additional employee fringe benefitsc. the implementation of the 44 hrs. work weekd. development of cooperation between management and production workers.

5. Which of the following is least related to the management science era

a. efficiency expertsb. operational researchc. optimum solutiond. statistical theory

6. The “Father of Scientific Management” isa. Frank Gilbrethb. Frederick W. Taylorc. W. Edwards Demingd. Walther Shewhart

7. Which of the following is not an element of the management process?

a. staffingb. planningc. controllingd. leading

e. pricing8. Which of the following is not a key way in which business organizations compete with one another?

a. production costb. Product duplication

c. Flexibilityd. qualitye. Time to perform certain activities

9. Which came last in the development of manufacturing techniques?

a. Lean productionb. Division of labourc. Mass productiond. Craft productione. Interchangeable parts

10. If inputs decrease while output remains constant, what will happen to productivity?

a. It will increaseb. It will decreasec. It will remain the samed. It is impossible to telle. It depends on which inputs decreases

11. The scientific study of worka. applies the scientific method of the management of workb. has in some cases been misapplied by management.c. can be reconciled with a modern socio-technical approach.d. all of these.

12. Which of the following is not a characteristic of most service system?

a. product is tangibleb. quality of output can be highly variablec. production and consumption occur simultaneouslyd. no finished goods inventory is accumulatede. mark this answer if all the above are service system characteristics

13. Productivity measurement is complicated bya. the competition’s outputb. the fact that precise units of measure are often unavailablec. stable qualityd. the workforce sizee. the type of equipment used

14. Productivity can be improved bya. increasing inputs while holding outputs steady

a. 112.5 secondsb. 120 secondsc. 135 secondsd. 144 secondse. 150 seconds

Page 2: quiz on work system design

WSD & Ergonomics Lab Quiz, 5th Sem PIE, MM;20 , Time: 20 min.b. decreasing outputs while holding inputs steadyc. increasing inputs and outputs in the same proportiond. decreasing inputs while holding outputs steadye. all of the above

15. Three commonly used productivity variables are

a. quality, external elements, and precise units of measureb. technology, raw materials, and labourc. education, diet, and social overheadd. labour, capital and managemente. quality of the student, efficiency of the student to work and money

16. The (OSHA) is a regulatory act fora. Overall Safety and Health Actb. Organs Safety and Hazard Actc. Occupational Safety and Health Actd. Organisational Safety and Hazard Act

17. Which of the following is not a guideline for selecting a job to study by methods analysis?   a. The job has a high labor content.b.The job is done infrequently. c.The job is unsafe or tiring. d.The job is unpleasant or noisy.

18. In stopwatch time study, adjusting the normal time by an allowance factor for normal delays and interruptions results in the:  a. observed time b. normal time c. standard time d. allowance time

19. A job had an observed time of 10 minutes, a performance rating of .90, and an allowance factor of 20 percent of job time. Twenty-five cycles were timed. Standard time for the job in minutes is:   a. 10b. 10.8c. 12.5d. 15.0

20. A Work Measurements Analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:

What is the standard time (ST) for this task if the employee worked at a twenty-five percent faster pace than is average and an allowance of twenty percent of the workday is used?   

a. 80b. 96c. 100d. 125

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