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QUEENSLAND HEALTH DISASTER PLAN
A functional plan of the Queensland State Disaster Plan
November 2000 edition
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AUTHORITY
The Queensland Health Disaster Plan is issued under the authority of the Director-General Queensland Health and acts as the functional health plan to the Queensland State Disaster Plan. It has been developed within the general provisions of the State Counter Disaster Organisation Act 1975 – 1978, The Health Act 1937, and the Health Services Act 1991.
(Dr) John Youngman
General Manager Health Services
CONTENTS • AUTHORITY
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• CONTENTS • AMENDMENT LIST • DISTRIBUTION
1. AIM 2. OBJECTIVES 3. SCOPE
3.1 Jurisdiction 3.2 Planning Assumptions 3.3 Geographical Area 3.4 Types of Hazards 3.5 Support to/interface with other plans
4. GEOGRAPHIC DESCRIPTION
4.1 Topography 4.2 Climate 4.3 Communications
5. ACTIVATION 6. MANAGEMENT
6.1 Command Control and Co-Ordination 6.2 Medical Teams 6.3 Remote Area Disaster Management 6.4 Triage and Field Management 6.5 Triage Tags 6.6 Action Cards (Medical Controller/Medical Commander)
7. FINANCIAL MANAGEMENT
7.1 Introduction 7.2 State Level Arrangements 7.3 Health service districts
8. PRIVATE HEALTH CARE FACILITIES
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9. MENTAL HEALTH PLAN 9.1 Aim 9.2 Scope 9.3 Objectives 9.4 Strategies 9.5 Mental Health Services Coverage within Queensland 9.6 Lines of Responsibility 9.7 Activation 9.8 Community Recovery 9.9 Other Agencies 9.10 Training 9.11 Review 9.12 Funding 9.13 Mental Health Disaster Plan in action 9.14 Psychological Debriefing 9.15 Philosophy 9.16 Action Cards (Mental Health Response Coordinator/Team Member)
10. PUBLIC HEALTH PLAN
10.1 Aim 10.2 Objectives 10.3 Scope 10.4 Activation 10.5 Chemical, Biological, Radiological Incidents 10.6 Other Related Plans
11. OCCUPATIONAL HEALTH & SAFETY MANAGEMENT
11.1 Introduction 11.2 Training 11.3 Personal Protection 11.4 Environmental Control 11.5 Briefing of Responders 11.6 Work Practices 11.7 Health of Responders 11.8 Follow-up
12. TRAINING
12.1 Aim 12.2 Scope 12.3 Individual Training 12.4 Collective Training
13. REVIEW ARRANGEMENTS
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14. GLOSSARY Part 2 RESOURCE DOCUMENTS 1. Forensic Pathology 2. Blood Transfusion Services 3. Emergency Radio and Telephone Numbers 4. Queensland Ambulance Services 5. Royal Flying Doctor Service 6. Disaster Equipment 7. The Media and Public Relations 8. Queensland Public Hospitals by District 9. Private Hospitals 10. Aged Care Facilities 11. Public Health Contacts 12. Mental Health Contacts 13. National Disaster Relief Arrangements 14. Checklist for Hospital Disaster Planning
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AMENDMENT LIST 1. Proposed amendments to this Plan are to be forwarded to:-
COORDINATOR EMERGENCY HEALTH SERVICES QUEENSLAND HEALTH 147-163 CHARLOTTE STREET GPO BOX 48 BRISBANE QLD 4001
Telephone (07) 3234 0048 Pager 1300 555 555 Quote: 81041 (All hours) 2. Amendments to this Plan must be inserted into the Plan as distributed, with the responsible
officer certifying the amendment's inclusion.
Amendment Number
Amendment Date
Signature
Date
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DISTRIBUTION
Copy Number
Organisation/Position
Director-General Queensland Health
General Manager Health Services
Chief Health Officer
State Manager Public Health Services
Director of Mental Health
Officer in Charge Counter Disaster Planning QPS
District Managers Queensland Health
John Tonge Centre
Medical Controllers
Director General Department of Emergency Services
Commissioner Queensland Ambulance Service
Regional Directors Queensland Ambulance Service
Defence Corporate Support Services Queensland
State Counter Disaster Organisation
Director ChemUnit Department of Emergency Services
Medical Superintendent RFDS
Red Cross Blood Transfusion Service
Emergency Management Australia
Other State Health Departments
Queensland Health Library
Department of Emergency Services Library
Australian Institute of Emergency Management Library
Counter Disaster Unit, Department of Human Services and Health, Canberra
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1. AIM
The aim of this plan is to detail the arrangements relating to health services designed to optimise the health and well being of the people of Queensland in the event of a disaster.
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2. OBJECTIVES
In Australia, the concept in providing counter disaster response and recovery planning for communities large and small, is that an all hazards approach is adopted when main framework plans are considered. Such framework plans provide the organisational structure for flexibility in adapting to meet the particular hazard encountered.
The Queensland Health Disaster Plan utilises the total medical and health resources in the State/Regions and forms a sub-plan within the main State disaster response and recovery plan. It will be integrated with other disaster response agencies and is designed to provide:
a. Medical Command, Control and Coordination of medical resources.
b. Appropriate pre-hospital on-site medical and health response management for
casualties.
c. Transportation to appropriate hospitals for definitive treatment and care.
d. Public health advice and warnings to combatants and the community
e. Psychological and counselling services for disaster affected persons
f. On going medical and health services required during the recovery period to preserve the general health of the community
g. Provision for disabled persons in the community - it is essential that each community is
aware of persons suffering some form of disability who may, in times of major incidents or disasters, need to have special provisions made in respect of evacuations, transport and continuing care and treatment.
Health and community service groups who interface with persons with disabilities on a day to day basis are probably best suited to identify such persons and to provide centralised records which can be given to various emergency service responders. Where such persons are housed in special accommodation or institutions, special plans and arrangements need to be considered by the community and response agencies for response and recovery purposes.
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3. SCOPE
3.1 Jurisdiction The initial response to a disaster is the responsibility of the appropriate Health Service District. Disasters occurring in South East Queensland, ie the area from Nambour in the North to the New South Wales border in the South and Toowoomba to the West will be coordinated directly from Corporate Office. In addition any significant response anywhere in the State may be coordinated directly from Corporate Office upon direction of the Director-General.
Due to differences in boundaries between Health Service Districts and Disaster Districts, Queensland Health is represented by the most appropriate District Officer. Whilst the appointment is Ministerial the task can be delegated to an appropriate officer eg Medical Superintendent. The following tables show the representation of Queensland Health at Disaster District Control Groups and the relationships between Health Service Districts, Local Government and Disaster Districts.
DISASTER DISTRICT QUEENSLAND HEALTH CONTROL GROUP REPRESENTATIVE
Brisbane Senior Project Officer, Emergency Health Services Bundaberg The Manager, Bundaberg Health Service District Cairns The Manager, Cairns Health Service District Charleville The Manager, Charleville Health Service District Dalby The Manager, Northern Downs Health Service District Gladstone The Manager, Gladstone Health Service District Gold Coast The Manager, Gold Coast Health Service District Gympie The Manager, Gympie Health Service District Innisfail The Manager, Innisfail Health Service District Ipswich The Manager, West Moreton Health Service District Logan The Manager, Logan Beaudesert Health Service District Longreach The Manager, Central West Health Service District Mackay The Manager, Mackay Health Servic e District Mareeba The Manager, Tablelands Health Service District Maryborough The Manager, Fraser Coast Health Service District Mount Isa The Manager, Mount Isa Health Service District Redcliffe The Manager, Redcliffe-Caboolture Health Service District Rockhampton The Manager, Rockhampton Health Service District Roma The Manager, Roma Health Service District Sunshine Coast The Manager, Sunshine Coast Health Service District Toowoomba The Manager, Toowoomba Health Service District Townsville The Manager, Townsville Health Service District Warwick The Manager, Southern Downs Health Service District
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Disaster District Health Service Districts
Local Government
Brisbane Royal Brisbane, Royal Childrens, Royal Womens, Princess Alexandra, Bayside, Mater, The Prince Charles and Queen Elizabeth 2
Brisbane Redland Pine Rivers
Bundaberg Bundaberg North Burnett
Bundaberg Eidsvold Burnett Isis Kolan Monto Perry
Cairns Cape York Cairns Torres Strait & Northern Peninsula
Aurukun Cairns Cook Douglas Torres
Charleville Charleville
Bulloo Murweh Paroo Quilpie Tambo
Dalby Central West
Chinchilla Dalby Millmerran Tara Wambo
Gladstone Banana Gladstone
Banana Calliope Glandstone Miriam Vale
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Gold Coast Gold Coast
Gold Coast (part)
Gympie Gympie South Burnett
Cooloola Kilkivan Kingaroy Murgon Nanango Wondai
Innisfail Innisfail
Cardwell Johnstone
Ipswich West Moreton
Boonah Esk Ipswich
Logan Logan-Beaudesert
Beaudesert Logan Gold Coast (part)
Longreach Central West
Aramac Barcaldine Barcoo Blackall Ilfracombe Isisford Jericho Longreach Winton
Mackay Mackay Moranbah
Broadsound Belyando Mirani Nebo Whitsunday Sarina Mackay
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Mareeba Tablelands
Atherton Croydon Eacham Etheridge Herberton Mareeba
Maryborough Fraser Coast North Burnett
Biggenden Gayndah Hervey Bay Maryborough Mundubbera Tiaro Woocoo
Mount Isa Mount Isa
Boulia Burke Carpentaria Cloncurry Diamantina McKinlay Mornington Mount Isa
Redcliffe Redcliffe-Caboolture
Caboolture Kilcoy Redcliffe
Rockhampton Rockhampton
Bauhinia Duaringa Emerald Fitzroy Livingstone Mt Morgan Peak Downs Rockhampton
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Roma
Roma Northern Downs
Balonne Bendemere Booringa Bungil Murilla Roma Taroom Warroo
Sunshine Coast Sunshine Coast
Caloundra Maroochy Noosa
Toowoomba Toowoomba
Cambooya Crows Nest Gatton Jondaryan Laidley Pittsworth Rosalie Toowoomba
Townsville Townsville Charters Towers Bowen
Bowen Thuringowa Richmond Palm Island Hinchinbrook Flinders Dalyrymple Charters Towers Burdekin Townsville
Warwick Southern Downs Clifton
Glengallen Goondiwindi Inglewood Stanthorpe Waggamba Warwick
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3.2 Planning Assumptions
It is assumed that this document will be one of a number of functional supporting plans developed under the State Disaster Plan Queensland. It is further assumed that District, facility and sub-plans plans will be developed to complement this plan. Mental Health and Public Health plans are considered as sub-plans to the Queensland Health Disaster Plan.
3.3 Geographical Area
This plan has been developed primarily to cover the State of Queensland. It can be used to support other States and Territories and at the Commonwealth request, an international response can be mounted.
3.4 Types of Hazards
Queensland's diverse climate conditions give rise to a number of hazards. During the Wet Season flooding can occur over large areas of the inland cutting communication and damaging infrastructure. The northern part of the State has cyclonic conditions from November to February. In contrast the hot, dry conditions can create drought and bush fire. The southeast corner can get very high winds and electrical storms. The coastal strip north of Brisbane is an area prone to seismic activity. Historically the mining industry has had a number of deaths due to accidents. The tourist industry and in particular the increased traffic to "remote" areas has increased the potential for a remote area disaster. The plan has been written as an all hazards plan.
3.5 Support to/interface with other plans
This plan is the health services supporting plan to the State Disaster Plan Queensland. Whilst Queensland Health should be involved in Prevention (and mitigation), Preparedness, Response and Recovery. The plan is of particular importance in the response and recovery phases. The plan or parts thereof can be used to support other plans eg. Nuclear Powered Warships Visits Plan or QReceplan (Queensland’s plan for the reception of evacuees/refugees).
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4. GEOGRAPHIC DESCRIPTION
4.1 Topography
Queensland is Australia’s second largest state occupying the north-east corner of the country. It covers 1,750,000 square kilometres (675,500 square miles), more than one-fifth of Australia. To the north the islands of Torres Strait extend to within 5 kms of Papua New Guinea. The State is bounded by the Northern Territory to the west, New South Wales to the south and South Australia to the southwest. The majority of Queensland's three million inhabitants are concentrated on the narrow coastal strip. However, Queensland consists of a series of population centres rather than a heavily populated capital with numerous small towns. Less than half the population lives in Brisbane, and the remainder is dispersed in a series of major towns; Toowoomba, Gold Coast, Maryborough, Bundaberg, Gladstone, Rockhampton, Mackay, Townsville and Cairns. These are strung out along the coast and also service the inland areas west of the Great Dividing Range.
The range divides the state from north to south extending down virtually the whole of Eastern Australia. In Queensland the range moves closer to the coast than in the Southern States. At Cape Tribulation, north of Cairns the mountains meet the sea.
East of the range is the coastal strip where most people live. The south with its beaches and temperate climate is another tourist mecca. Over 2,000,000 tourists visit the state each year. The central coast produces vegetables, fruit and dairy products. From Nambour north to Mossman (1500 kilometres) sugar cane is grown.
The Great Dividing Range rarely exceeds 1500 metres but is often impenetrable in the north and south where crashed aircraft have remained undiscovered for years.
West of the range the country flattens into plains and gradually dries out. Inland from Cairns the steep escarpment levels out to form the Atherton Tablelands containing some of the best farming lands.
North of Mount Isa are the saltpans, savanna plains and rivers of the Gulf country. In both areas the riverbeds are typically dry for half the year, but in the wet overflow floods the surrounding plains often isolating towns and properties. Running almost down the entire coast of Queensland is the Great Barrier Reef with its numerous tourist resorts.
4.2 Climate
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Two-thirds of Queensland lies in the tropics. North of the Tropic of Capricorn the year is divided into the "Wet" and the "Dry". The wet is characterised by torrential rains and high humidity. South of Rockhampton, the climate is sub-tropical and less extreme. Inland nights can get extremely cold with temperatures falling below zero. October to March is generally considered the Disaster Season when such natural disasters as cyclones, floods and bushfires are most likely to occur.
4.3 Communications
Because of the huge distance, air travel has achieved a greater importance than in many other places. Cairns and Brisbane have international airports. Major centres have airports serviced by domestic and commuter services. There are many airstrips on properties.
There are two main rail networks; the Northern line from Brisbane to Cairns and a Western feeder service.
Most main coastal centres are about four hours apart by road.
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5. ACTIVATION
5.1 Initial activation of the health response is usually by a Clinical Coordinator based on information received from the local emergency services. The Clinical Coordinator is a senior medical officer at a major hospital who is designated to provide advice on clinical management and transport of patients. The Clinical Coordinator in most instances is the Director of Emergency Medicine or a specialist in emergency medicine or other discipline with training and skills in management of critically ill or injured patients, particularly during transport. In smaller hospitals the Medical Superintendent usually adopts this role for local small-scale incidents. There are three Zonal Principal Clinical Coordinators based at the Zonal Referral Hospitals ie Townsville (Northern Zone), Royal Brisbane (Central Zone) and Princess Alexandra (Southern Zone). The plan may also be activated by the State Medical Controller, based on information received at State level. The Coordinator Emergency Health Services assists the State Medical Controller with this function.
5.2 The Queensland Ambulance Service will notify the Clinical Coordinator: and
Coordinator Emergency Health Services:
(a) When an incident generates five or more casualties. (b) When an emergency response unit (ESU) is mobilised. (c) When it requires medical assistance on scene and (d) When it believes it appropriate.
Based on the information received the Clinical Coordinator may elect to go to the scene alone or dispatch a Senior Medical Officer or a medical team. If multiple medical teams are despatched then the Zonal Clinical Coordinator must be advised. In any situation where a Chemical, Biological, Radiation incident is suspected the relevant clinical coordinator must be contacted immediately and a medical presence established on scene.
5.3 If local resources are insufficient then the State Medical Controller should be advised
through the Coordinator Emergency Health Services who will coordinate assistance.
5.4 A Clinical Coordinator will normally act as the Site Medical Commander. Pending the arrival of a Clinical Coordinator at the site this task must be undertaken by the first medical officer to arrive at the scene.
5.5 The plan may also be activated at the request of other services. In this circumstance relevant hospitals and the appropriate clinical coordinator will normally be advised by the Coordinator Emergency Health Services upon direction from the State Medical Controller.
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5.6 Emergency management in Queensland utilises four phases of emergency response.
In many instances there may not be time for alert or standby.
(a) Alert
The phase where notification of an impending emergency is received, or initial advice leaves it unclear as to whether a response is appropriate. This phase involves notification and monitoring, and may proceed immediately to the next phase, depending upon information received. This phase involves consideration of the likelihood of a response being required, and the nature of that response.
(b) Standby
This occurs when advice received in the alert phase is sufficient to warrant preparatory activities in readiness for a response. For example, staff may be called in, in preparation for site response or to undertake a retrieval. At this stage, more detailed information on the readiness of the facility or service to respond is sought, eg numbers of vacant beds, the need to call in additional staff or the need to reduce elective surgery.
(c) Respond
This is the phase where resources are dispatched to a site and/or personnel and services are adjusted according to the relevant plan, in preparation for the consequences of impact, eg multiple casualty reception. (d) Stand Down
This is the phase when an agency's response is no longer required, and these services are wound back. This is the phase when site teams are returned to their base and additional staff called in are released from duty.
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6. MANAGEMENT
6.1 Command Control and Coordination
Director-General As the Chief Executive the Director-General is responsible to the Minister for all Queensland Health operations including Counter disaster. The Director-General and the Chief Health Officer advise the Minister on declarations of a Health Emergency under the Health Act (1937). Medical Controller The health response to any disaster is directed by the Medical Controller. The General Manager Health Services is the State Medical Controller. This may be delegated to other senior medical staff as directed by the Director-General. The Medical Controller:
1. Directs a medical commander(s) to proceed to site(s) to assume control of
on site medical and health resources.
2. Proceeds to appropriate Emergency Operations Centre (E.O.C.) as required.
3. Advises District Managers and Director-General Queensland Health as appropriate.
4. At District level establishes communications with State Medical Controller.
5. Directs teams to the site(s) to work under the medical commander(s). 6. The Medical Controller may operate from a multi-service Emergency
Operations Centre (EOC) or activate the Queensland Health EOC which is located in the Queensland Health Building.
The centre is capable of operating on a twenty-four hour basis and will be staffed through the Office of the Chief Health Officer.
Coordinator Emergency Health Services: The Coordinator Emergency Health Services is the staff officer responsible to the General Manager Health Services and Director-General for the maintenance and activation of the Queensland Health Disaster Plan. This Officer provides the initial contact point for communication with Queensland Health at all hours on emergency health service matters.
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Medical Commander: The Site Medical Commander is in charge of all health resources at the disaster site. In a large incident with multiple sites a number of medical commanders may be appointed. Medical commanders are senior medical officers so designated by the Medical Controller and responsible to that officer.
The Medical Commander will:
1. Confirm transport to the scene with Police or Ambulance.
2. Establish contact with Ambulance and Police Commanders on scene and
maintain continuous close liaison.
3. Wear the appropriate identifying helmet and tabard. 4 Provide situation reports to the Medical Controller via the Coordinator
Emergency Health Services and request medical teams and other resources as required.
5. Assume medical command and supervise patient management through
appropriate personnel.
6. Continually liaise with the Ambulance Commander with regard to retrieval and dispatch of patients.
7. Direct clinical aspects of welfare activity on site. This includes victims and
rescuers.
8. Relinquish command at direction of Medical Controller. Hospital Medical Commander
The Hospital Medical Commander is the senior officer nominated to be in clinical control of the hospital in the event of a disaster. This officer is normally the Medical Superintendent. Nurse Commander The Nurse Commander is the senior nurse appointed to manage nursing issues at the disaster site. The Nurse Commander may be appointed by the Medical Commander or Medical Controller
All health facilities should have staff available to undertake these roles on a twenty-four hour basis as appropriate to the role of the facility.
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6.2 Medical Teams
In disasters nominated hospitals are required to have teams available that can respond to incidents outside the hospital or to assist other hospitals.
The composition of a team may vary depending on specific circumstances but the following are common:
Retrieval Team
Composed of one medical officer and one registered nurse. Equipment is based on the Thomas Kit. Has a limited surgical capability.
Field Medical Team
Commonly two medical officers and four registered nurses. Equipment is based on Thomas Kits and additional equipment. May contain specialists such as Environmental Health staff. Has a limited surgical capability.
Surgical Team
Composed of a surgeon and an anaesthetist. Requires logistic and personnel support. Specialist Teams
Specialist teams such as public health, vector control, immunisation, or mental health can be obtained from District, State or National resources..
6.3 Remote Area Disaster Management
A remote area is an area where because of distance, time or circumstance, the medical resources required to manage the event are delayed to the potential detriment of the casualties.
Early notification to Zonal and Corporate Office is essential to initiate a response. The Royal Brisbane Hospital, Princess Alexandra Hospital and Townsville General Hospital can provide resources to remote areas assuming prime responsibility for their zones.
6.4 Triage and Field Management
Triage is the process by which disaster casualties are sorted and distributed according to their need for First Aid, resuscitation, emergency transportation and definitive medical care. It is a continuing process that begins in the field and continues
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into the hospitals and involves matching of victims needs with available resources in order to achieve the best outcome for the greater number of casualties.
Available resources are directed to those who will receive the greatest benefit. As a corollary, response effectiveness demands that limited resources not be applied to victims with very low (or nil) survival probability.
The Medical Commander is responsible for ensuring that triage is carried out by the most experienced clinician. Initially this will be from the first ambulance crew on scene. The Triage Officer must be clearly identified and victims after rescue should pass through a single entry point and be re-categorised.
6.5 Triage Tags
Triage tags will be used to indicate the category in which the casualty has been placed. The METTAG used in Queensland has a four colour coding.
, Black - Dead
, Code 1 Red - Requires resuscitation in the field
, Code 2 Yellow Requires treatment in the field
, Code 3 Green Delayed
Tags are numbered and this number can be used as patient identification pending formal confirmation of identity. Other States/agencies may use different tags but the colour coding is similar.
It is recommended that METTAGs be used in all multicasualty incidents including roadside retrievals to ensure familiarity with the labels.
Remember: Triage is a dynamic process and casualties must be reviewed as they pass along the evacuation chain.
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The recommended triage method is the Triage Sieve/Sort as described in the Australian Emergency Manual 2 Disaster Medicine (2nd edition). This operates on the following algorithm: Walking ? Yes è ‘Green’ Delayed ê Airway? No è ‘Black’ Deceased ê Respiratory Rate? <10 or >30 è ‘Red’ Immediate ê Capillary Refill? >2s (or P>120) ì (Adults) <2s (or P < 120) è ‘Yellow’ Urgent After the initial ‘sieve’ a more detailed ‘sort’ is conducted utilising the Triage Revised Trauma Score (respiratory rate, systolic blood pressure and GCS), as well as available anatomical considerations.
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6.6
MEDICAL COMMANDER ACTION CARD 1. Obtain as much information as possible. 2. Proceed to scene, correctly dressed. 3. Establish contact with Ambulance and Police commanders and form part of
management. 4. Evaluate situation. 5. Request medical teams as required. 6. Notify the Medical Controller via Coordinator Emergency Health Services. 7. Command health resources on site. 8. Confirm triage is performed. 9. Deploy medical teams. 10. Confirm hospitals alerted and establish bed states. 11. Determine patient destinations in consultation with ambulance commander
and tertiary centres. 12. Discuss mode of transport with ambulance. 13. Arrange for certification of dead. 14. Supervise welfare activities on site. 15. Delegate appropriate actions to Nurse Commander if appointed
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MEDICAL CONTROLLER ACTION CARD 1. Obtain as much information as possible. 2. Confirm identity of medical commander. 3. Identify teams responding. 4. Confirm hospitals alerted. 5. Discuss with
. District Manager(s)
. Director-General 6. Establish health EOC if required. 7. Move to Regional/State EOC if required. 8. Appoint liaison officers to assist. 9. Ensure following advised
. Blood Bank
. John Tonge Centre
. Manager Public Health Servic es
. Director Mental Health 10. Liaise with
. District Disaster Coordinators
. Ambulance
. Police Others as necessary
11. Arrange additional resources as required 12. Arrange briefings as required 13. Delegate as appropriate to Coordinator Emergency Health Services.
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7. FINANCIAL MANAGEMENT
7.1 Introduction
Costs incurred by providers of emergency health services will be met from within existing budgets unless some other provision is made.
7.2 State Level Arrangements
Where deemed necessary the full resources of the Commonwealth may be made available to Queensland but only when the State resources are fully committed. The Commonwealth agreement for financial relief under the Natural Disaster Relief Arrangements (NDRA) provides for assistance if State expenditure exceeds a figure which is negotiated annually. Details of the scheme appear in the booklet "Natural Disaster Financial Assistance Arrangements Within Queensland" available from the Department of Emergency Services. Relevant sections are attached as a resource document to this plan. This booklet is reviewed on an annual basis. Further information can be obtained from Finance Branch, Queensland Health.
7.3 Health Service Districts
Expenditure incurred in counter disaster activities is the responsibility of the health service district responsible for the area requiring assistance. Mutual aid agreements (eg) with Private Hospitals, should document financial responsibilities.
Any health service tasked under this plan is to maintain a detailed, itemised account of expenditure and resource usage, recording the following:
. Date and time of request . The organisation and person making the request . The service requested and what was actually provided . The cost, or estimated cost of the service actually provided . Any ongoing costs . Any other relevant information or comments
Following stand-down a submission listing expenditure and costs associated with the activity should be forwarded to the Finance Branch Queensland Health who may negotiate limited or total reimbursement of expenditure to the Health Service.
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8. PRIVATE HEALTH CARE FACILITIES
8.1 Historically the role of private hospitals in disasters has been to admit patients transferred from public hospitals receiving large numbers of disaster victims. Whilst it has not been the practice for private hospitals to receive casualties from major incidents, a number of private hospitals now have Emergency Departments, and may be able to receive casualties and also provide an out of hospital response.
8.2 Private health providers should be involved in planning at District level.
It is suggested that a Memorandum of Understanding be negotiated with local providers that will document the resources that can be made available and the funding arrangements.
8.3 Situations affecting the functioning of residential care facilities (eg.) Aged Care Facilities, can have a major impact on the health care system. Whilst such patients do not generally justify the use of public hospital beds there is an expectation that the public system will be available in the immediate post event. Health Service Districts should liaise with local/district disaster coordination groups to ensure that contingency plans exist to cover such situations.
8.4 A list of Queensland Private Hospitals can be found in the resource documents
following this plan. A list of Aged Care Facilities is also included. This list is compiled by the Commonwealth Department of Health and Aged Care. It is not a comprehensive list of all residential care facilities.
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9. MENTAL HEALTH PLAN
9.1 Aim
The aim of mental health services is to optimise the health and well being of members of the general community, emergency workers and recovery workers in the event of a disaster through the provision of appropriate mental health services.
9.2 Scope
This Plan forms part of the Queensland Health Disaster Plan, and outlines the activation, philosophy , provision, and review of mental health services. This Plan is additionally a supporting plan of the District Community Recovery Plan. Appointment, activities and responsibilities for the following mental health personnel are outlined: • Director of Mental Health (Mental Health Controller) • Mental Health Commander • Mental Health Response Coordinator •• Mental Health Response Team Member Health service districts are responsible for identifying individuals who understand the responsibilities required, and are willing to undertake the latter three roles. These roles will be performed by existing Queensland Health staff.
For the purposes of this plan, a disaster is defined as any event of such magnitude that it overwhelms the resources available to combat it. Additionally, disasters are understood to: • affect the community, in addition to individuals, • require a total community response, and • produce chronic difficulties, rather than acute difficulties alone The timing and manner in which mental health services are provided means that the mental health response will be coordinated with the community recovery process. This plan will be carried out in conjunction with the District Community Recovery Plan.
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9.3 Objectives
The objectives of this plan are to provide appropriate, timely mental health services to affected communities. Mental health services will: 1. Coordinate and provide mental health services so as to ensure access to mental
health services to both new and existing service recipients 2. Provide consultation and assistance to crisis counselling services and support for
disaster affected persons 3. Where required and appropriate, assist in psychological support of emergency
personnel, recovery workers and disaster affected persons in conjunction with the employee assistance services of Queensland Health and other organisations.
4. Provide mental health expertise at the site and in the Emergency Operations Centre,
in the event of a prolonged emergency response phase, to assist in monitoring emergency managers and workers at both locations for signs of fatigue, stress and impaired decision making
5. Provide advice and support services regarding identification of the deceased, and the
mental health aspects of handling relatives and friends of the deceased in consultation with the Senior Counseller John Tonge Centre
6. Provide advice and support services in the event of consideration being given to the
evacuation of significant numbers of individuals affected by the disaster, to ameliorate the associated personal, family and social disruption
7. Be aware of individuals affected by a disaster who may have particular needs or are
most at risk, such as children, the elderly, non-English speaking persons and Aboriginal and Torres Strait Island persons.
8. Provide training and education in the mental health aspects of disasters
9.4 Strategies
The strategies to be employed will include the following: 1. Identify the mental health activities which may be required in the event of a disaster
which compromises the ability of local and regional resources to respond appropriately and adequately
2. The timely activation and mobilisation of mental health and other resources necessary
to facilitate an appropriate and timely mental health response.
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3. Monitor and coordinate the disaster related mental health activities at local and regional levels and provide advice and assistance as necessary
4. Ensure, in conjunction with the State Disaster Recovery Plan, that there is a planned
and coordinated critical incident management system which adequately addresses training, standards and response capability
5. Ensure that the mental health implications of decisions made during the management
of disaster are understood by emergency managers; eg. The implications of major evacuations and the appropriate management of disaster victim identification and relative handling
6. During the recovery phase, to coordinate all mental health activities with the relevant
Community Recovery Committee and/or the State Disaster Recovery Committee The mental health response should begin at the same time as the emergency service combat agency response. Early activation also allows for adequate assessment of mental health requirements both in the response and recovery phases, and permits a greater lead-time for resource mobilisation. Mental health services are an integral component of any appropriate response to a major incident or disaster, and planning must be directed at emergency and response workers, disaster affected persons and their relatives and friends. The State Director of Mental Health will advise and assist the State Medical Controller.
At the Health Service District level, the Mental Health Commander will coordinate the mental health response in consultation with the Director of Mental Health. The Medical Controller will notify the Mental Health Controller of any disasters. This officer will then be responsible for:
• coordination of post disaster mental health services • liaison with the Director of Mental Health about requirements for additional
resources. It may be appropriate to utilise services from outside the affected area
The mental health response to a disaster may continue long into the recovery period. Mental health workers shall ensure they are represented on appropriate planning groups.
9.5 Mental Health Service Coverage within Queensland
The full range of mental health services, with both community-based and inpatient services, is not available in all Queensland Districts Health Services. This applies to most remote or predominantly rural districts with small populations. However, satellite mental health services have been developed in a number of key rural centres, which employ at least one mental health professional. These satellite services are each linked to, and supported by a principal mental health service centre, located in a major health service district.
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Where a district is part of a mental health service network, and mental health assistance is required from the principal service centre in the circumstances of a disaster, the Mental Health Manager of the satellite service will coordinate arrangements with the Mental Health Manager of the principal service centre.
9.6 Lines Of Responsibility
Health Service District
Direction and mobilisation of mental health services in a disaster is the responsibility of the Mental Health Commander. The Mental Health Commander is responsible to the relevant Medical Commander (where the Health service district Disaster Plan is activated) and the District Manager, and coordinates with the State Director of Mental Health.
The Mental Health Commander is responsible for nominating Mental Health Response Team members and the Mental Health Response Coordinator. In addition to adult mental health services, child and youth mental health services form part of the overall mental health response to disasters. Accordingly, where child and youth mental health services are located in the same health service district as adult services the Mental Health Disaster Response Team will include at least one staff member from the child and youth mental health service. Where local adult and child and youth mental health services are located in different health service districts, the Mental Health Managers of both services are responsible for coordinating pre-disaster planning, training and the disaster response. The response phase of the Mental Health Plan can only be activated by the Mental Health Controller.
Mental Health Service Network
Where a district is part of a mental health service network, the mental health managers of the satellite service and principal service centre are responsible for coordinating pre-disaster planning, training and the disaster response. During a disaster response where Disaster Response Team(s) are provided by the principal service centre, the mental health manager of the satellite service will become a member of the Mental Health Response Team with special responsibilities in assisting the Mental Health Response Coordinator to liaise and coordinate with other local agencies.
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State Level The Director of Mental Health is responsible for advising the State Medical Controller, and coordinating multiple-district mental health services’ responses where the scale of a disaster is so great that local or network resources are not sufficient to combat it. The Director of Mental Health liaises and coordinates arrangements with the District Mental Health Commanders. During the disaster response, all staff will operate within the disaster response structure of the district within which the disaster has occurred.
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LINES OF RESPONSIBILITY
STATE MEDICALCONTROLLER
STATE DIRECTOROF MENTAL
HEALTH
DISTRICTMEDICAL
COMMANDER
MENTAL HEALTHCOMMANDER
MENTAL HEALTHRESPONSE
COORDINATOR
MENTAL HEALTHRESPONSE TEAM
DISASTERDISTRICT
COORDINATOR
COMMUNITYRECOVERY
COMMITTEE
Advises
Coordinates with
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9.7 Activation
The Mental Health Plan is a sub-plan of the Health Service District Disaster Plan. This forms part of the Queensland Health Disaster Plan, which in turn is a functional plan of the State Disaster Plan. Disaster responses may be activated at the Local Government Area, Disaster District (not equivalent to Queensland Health district), and/or State levels.
Health Service District
• The Mental Health Disaster Plan can only be activated by the Mental Health
Commander • The Mental Health Commander will advise the District Medical Commander and
District Manager • District Medical Commander may decide to activate the Health Service District
Disaster Plan on advice from either: − a higher level (eg. State Medical Controller) − a lower level (eg. Mental Health Manager, Department of Emergency Medicine)
Mental Health Service Network
Where a district is part of a mental health service network, and mental health assistance is required from the principal service centre:
• Mental Health Manager of the satellite service coordinates arrangements with Mental Health Manager of the principal service centre.
• Mental Health Manager of the principal service centre advises the relevant Medical Commander and District Manager.
As the Plan requires that mental health staff carry out a number of roles in a
disaster, most disasters will necessitate assistance from the principal service centre.
State Level
If the scale of a disaster is so great that local and network resources are not sufficient to combat it:
• Mental Health Controller contacts the State Director of Mental Health • Director of Mental Health advises the State Medical Controller • Director of Mental Health coordinates provision of assistance with Mental Health
Controllers of those districts considered appropriate • District Mental Health Controllers in turn advise their District Medical Controllers and
District Managers of such arrangements .
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MENTAL HEALTH COORDINATOR’S ACTION SEQUENCE
DISASTER
AreCircumstances
within the scopeof Mental Health
DisasterPlan?
Proceed withMental HealthDisaster Plan
Arelocal resources
sufficient?
Standby andawait further
advice
Seek approvalfor activationfrom District
MedicalCommander
Contact StateDirector of
Mental Health
If satellite service:Contact Mental Health
Manager of principal service centre
OR
NO
YES
NO
YES
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9.8 Community Recovery
Activation and coordination of the Community Recovery Plan at the District and State levels is the responsibility of the Department of Families, Youth and Community Care. Membership of the District Community Recovery Committee also includes representatives from Queensland Health, the Department of Social Security, the Department of Housing, Local Government and Planning, welfare groups such as non-government organisations and local community agencies. The Mental Health Commander will be represented at the local Community Recovery Committee and is responsible for negotiating and coordinating the provision of mental health services in conjunction with the other recovery agencies. The State Director of Mental Health will be represented at the State Community Recovery Committee. Generally, the role of the mental health service in the community recovery process includes: • Education of recovery workers and the general community in the mental health aspects of
disasters • Consultation and assistance to crisis counselling services and support for disaster affected
persons • Consultation and assistance to existing organisational structures in psychological support of
recovery workers
9.9 Other Agencies
A number of other agencies have roles in a disaster that, to some extent overlap with the roles of mental health services. These include government agencies such as the Department of Education, Queensland Police Service, Aboriginal and Torres Strait Islander community groups, migrant community groups, general practitioners, etc. Cooperation and mutual support between these agencies and the mental health service will ensure appropriate referrals, and clear roles and lines of responsibility in a disaster. The mental health service will participate with these agencies in exchanging information about roles and responsibilities, pre-disaster planning, and coordinating the disaster response.
9.10 Training
In each Queensland Health Service District, the Mental Health Commander will ensure that all mental health personnel involved in the mental health disaster response will be provided with appropriate training and practice in disaster response. Training will be provided on an ongoing basis (ie at least annually), with its emphasis to maintain currency of skills. The focus of pre-disaster training will be familiarity with, and practice in providing existing mental health skills in disaster settings.
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Through the provision of training, staff will demonstrate:
• Familiarity with the Mental Health Disaster Plan, District Disaster Plan, State Disaster Plan, and Community Recovery Plan
• Familiarity with roles and lines of responsibility • Ability to plan and provide mental health services as part of a disaster response • An understanding of the range of psychological responses to a disaster • Familiarity with roles of other disaster response and recovery services These skills will be gained through participation in: • Health Service District disaster planning exercises and training • Department of Emergency Services disaster planning exercises and training • Training and workshops in disaster management and community recovery provided
by Queensland Health, the Department of Families, Youth and Community Care, and the Commonwealth Government
9.11 Review
This Mental Health Disaster Plan shall be reviewed at the following times: 1. Annually, in September of each year (to correspond with review requirements set
out in the Queensland Health Disaster Plan) 2. Within one month of the debriefing following the activation of the plan to deal with
an emergency or disaster 3. Within one month of any exercise designed to test the effectiveness of the plan 4. As improvements to the plan are identified, or when significant changes, which
may impact upon the plan occur
9.12 Funding Section 7 of the Queensland Health Disaster Plan states that “Costs incurred by providers of emergency care will be met from within existing budgets unless some other provision is made”. An estimate of the financial costs incurred in the mental health response will be provided to the Medical Commander. The itemised report should include: • Date and time of request • The organisation and person making the request • The service requested and what was actually provided • The cost, or estimated cost of the service actually provided • Any ongoing costs •• Any other relevant information or comments Following stand down a submission listing expenditure and costs associated with the activity will be forwarded by the District Manager to the Finance Branch Queensland Health who may negotiate limited or total reimbursement of expenditure to the Health Service District.
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9.13 Mental Health Disaster Plan in Action
Emergency management in Queensland utilises a four phase response. 1. Alert 2. Standby 3. Respond 4. Stand Down In many instances there may not be time for alert or standby. In addition to these phases, the disaster response will include debriefing for staff exposed to the disaster, and the process of community recovery. Alert Phase • Notification of an impending disaster is received, or initial advice leaves it unclear
as to whether a response is required • Mental Health Controller and the State Director of Mental Health (in large scale
disasters) are notified, and will make contact with each other if required. • Consideration will be given to the likelihood of a mental health response being
required, and the nature of that response. Standby Phase This phase occurs when advice received in the alert phase is sufficient to warrant preparatory activities in readiness for a response. For example, Mental Health Response Team members may be called in, in preparation for a response. At this stage, more detailed information on the readiness of the service to respond is sought: • Disaster Plans and contact lists located • Possible need to call in additional staff • Disaster resource kits checked Respond Phase The Mental Health Disaster plan will be activated by the Mental Health Controller according to the activation sequence. On occasion, the circumstances of the disaster may indicate that the main need is for a mental health response, with little if any for medical, public health and ambulance services. Conversely, there may be occasions when the Health Service District Plan is activated, but mental health services have only a minimal role to play. The basic elements of the response are as follows:
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a. Identification of available resources
• Personnel (ie. Mental Health Response Team) • Facilities • Transport • Accommodation • Resource documents (ie. Mental Health Disaster Plan, Queensland Health Disaster
Plan, printed information for distribution) •• Other resources (eg. Volunteers, welfare agencies, etc.; protective clothing, etc.)
b. Assessment
Detailed information will be gathered about:
• The nature of the disaster • Number of people involved • Type of injuries • Type of people involved (eg. Children, aged) • Whether there is further risk (eg. Chemical hazard) • Accessibility of the site • Location of recovery centres • Need for interpreters • Number of deaths An assessment will be made of the availability, expertise and accessibility of mental health resources, including the size of mental health response team(s) deployed. In large scale or prolonged disaster responses, more than one Mental Health Response Team will be required to perform all the required tasks, to allow for rest periods, and to provide effective debriefing. The Mental Health Commander will collaborate with the Director of Mental Health to make a judgement about where mental health resources can best be deployed.
c. Organisation of Resources
Once an assessment is complete, or more usually while an assessment is being made, resources will be notified and placed on standby. If required, accommodation and transport arrangements will be coordinated by the Mental Health Response Coordinator.
d. Deployment
If the Mental Health Commander and the Director of Mental Health (in large scale disasters) agree that a mental health response is required, the Mental Health Controller will then decide what type, how large, and when the response will be made.
The mental health response will be deployed according to Queensland Disaster Management Principles and Mental Health Disaster Management Philosophy, in conjunction with other relevant agencies and the Community Recovery Plan. In many circumstances mental health personnel will not be required at the actual disaster site (eg the site of a bus crash), as the main focus there will be on urgent
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medical treatment, evacuation and securing the safety of the site. Alternatively, the effects of a disaster may be located over a large area (eg a flood). In this case, the mental health response will be deployed generally. The focus of the mental health service response will be ensuring continued access to mental health services for new and existing service recipients. This may include: • providing home-based services or transport to mental health services where
appropriate • ensuring necessary treatment is continued, including medications • providing information to other emergency/recovery services and the general
community about healthy responses to disasters, and coping strategies •• providing information to other emergency/recovery services and the general
community about signs of mental illness, and referral/assessment resources and processes
In performing these tasks, mental health services will continue to have a presence, and a valid and clearly identified role in the disaster response. In addition it will provide further opportunities to perform other tasks associated with the mental health response, such as participation in the community recovery process. Daily debriefing will occur for all staff involved in the mental health response (see below for further detail). Regular formal determinations about the level of ongoing need will be made by the Mental Health Commander. The aim will be to incorporate the disaster mental health response into the “regular” existing mental health services as soon as possible after the initial disaster response. The mental health response should employ the workplace practices (ie. work and rest periods, occupational health and safety, etc.) outlined for all staff in the Health Service District Disaster Plan. Stand Down Phase Following the completion of the mental health response to a disaster, there is a need for a formal stand down order, which causes the Health Service District Disaster Plan to cease operation. At the district level, this order will be issued by the relevant Medical Commander. a. Operational debriefing Mental health services should participate in the hospital/health service district (operational) debriefings , which will be conducted within three days of the stand down. This is the responsibility of the Medical Commander. Disaster District debriefings are conducted within one week of the stand down. b. Review
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Following stand down of the mental health response, a review should be conducted by the Mental Health Commander and the Mental Health Response Team. Basic data such as the number of assessments, groups held, lectures/information given, numbers of mental health staff involved, etc. should be recorded. Additionally any difficulties in the organisation and process of the response will need to be identified, and any lessons learned or suggestions for improvement noted. Any plans for ongoing mental health assistance should be included. A copy of the report shall be forwarded to the State Director of Mental Health for the purpose of further analysis, research and planning. 9.14 Psychological Debriefing 1. Initially, informal psychological debriefing will be provided to all staff for the
purpose of preventing or reducing harmful levels of stress, and maximising the effectiveness of the Mental Health Response Team. Psychological debriefing should be:
• Conducted by a Mental Health Response Coordinator not directly exposed to
the disaster on that shift/day; employee assistance service; or other suitably qualified professional (not a line senior)
• Coordinated to occur at the end of each shift/work day during the disaster response
• Provided in a group setting • Conducted in a comfortable atmosphere, free from distractions
2. Subsequently, formal psychological debriefing will be offered to all staff involved in
the mental health response. Staff may either elect to utilise formal debriefing, or be referred following the informal debriefing process.
• Conducted by the employee assistance service, or other nominated, suitably
qualified professional • Timing and duration of assistance will vary according to need • Provided on an individual basis
3. Ongoing supervision of Mental Health Response Team Members will be provided
as appropriate by the Mental Health Response Coordinator following stand down of the mental health response. Similarly, the Mental Health Commander will provide ongoing supervision to the Mental Health Response Coordinator as appropriate. This process will occur where exposure to the disaster may be associated with long-term psychological effects.
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9.15 Philosophy General philosophy of disaster management: • A clearly understood command and control structure • A clearly understood communication structure, with emphasis on
communication along lines of responsibility within a particular service, and maximising communication between services at the highest level (to reduce the possibility of uncoordinated activity)
• Clearly defined roles • Appropriate preparation and sufficient training • Rapid activation • Understanding that each disaster is a unique event, and each response will
need to be individually tailored, although guided by general principles • Staff support from all levels to facilitate involvement in disaster training
and work Philosophy specific to mental health: • Natural restorative processes are fostered • The mental health response utilises pre-existing relationships and roles as
much as possible, to maximise continuity and community trust • The focus of the mental health service response is ensuring continued
access to mental health services for new and existing service recipients • The mental health response begins at the same time as the emergency
response. This allows for adequate assessment of mental health requirements both in the response and recovery phases, and permits a greater lead time for resource mobilisation
• The site at which a mental health response is required is not necessarily the actual major incident/disaster site
• The appropriate response will differ according to the phase: - immediate, medium, long-term
• Education and information are provided to disaster workers and the general community prior to, and following a disaster
• Comfort and guidance is provided generally to those who are very distressed (ie. psychological first aid)
• Those in need of more specialist mental health assistance are identified • Specialist mental health intervention is provided to the small proportion
who are severely affected, or are at high risk of developing a disorder • The presentation and needs of children and young people are different to
adults (in location, timing and character), and specific child and youth mental health services need to be provided in addition to adult services
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• Collaboration occurs with other services involved in a disaster response
9.16 MENTAL HEALTH RESPONSE COORDINATOR ACTION CARD
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Role: 1. To assist the Mental Health Commander plan and coordinate the mental health
response. 2. To be responsible for the activities and welfare for the Mental Health Response
Team during active mobilisation of the Team, and during pre -disaster planning exercises.
3. To coordinate training and education of Disaster Response Team members. Duties: 1. Coordinate and attend mental health involvement in pre-disaster planning 2. Receive advice of activation of District Mental Health Disaster Plan from the
Mental Health Controller. 3. Contact Mental Health Response Team members and advise of appropriate
action (ie. standby, activation of plan, etc.). 4. Select appropriate number of Team members for action, according to the scale
and length of the response. 5. Coordinate response with other Mental Health Response Coordinator. 6. Ensure that arrangements are made for transport, accommodation, appropriate
clothing, etc. for the Mental Health Response Team, as required. 7. Maintain frequent and regular liaison with other Mental Health Response
Coordinators, the Mental Health Commander and Site Medical Commander (where appropriate).
8. Provide individual supervision to Team members, monitor support needs, and refer as necessary.
9. Ensure rest periods and refreshments are available and taken, and that staff working conditions are commensurate with those outlined in the Health Service District Disaster Plan (normal working hours and conditions should be observed unless circumstances are extraordinary).
10. Ensure that daily debriefing is provided to Mental Health Response Team: 11. Coordinate provision of mental health information to other agencies and the
community as appropriate. 12. Ensure appropriate records are kept. 13. Collaborate with Mental Health Commander to determine ongoing need for
mental health response. 14. Assist in review of mental health response, and preparation of report. 15. Maintaining currency of contact information.
MENTAL HEALTH RESPONSE TEAM MEMBER ACTION CARD Role: 1. To provide mental health services and expertise in collaboration with
other services in response to a disaster.
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Duties: 1. Participate in disaster planning exercises and training. 2. Receive advice of activation of District Mental Health Service Disaster
plan from the Mental Health Response Coordinator. 3. Maintain regular and frequent contact with the Mental Health Response
Coordinator. 4. Locate current consumers of mental health services, and ensure
continued access to mental health support and treatment. 5. Ensure mental health information and access to services is maximised to
meet the mental health needs of the wider community. 6. Provide assessment and appropriate action to individuals with acute
mental illness at disaster site(s) where appropriate. 7. Participate in Community Recovery activities. 8. Self-monitor for signs of psychological distress. 9. Participate in operational and psychological debriefing. 10. Participate in review of the mental health response.
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10. PUBLIC HEALTH PLAN
10.1 Aim
The aim of this plan is to provide appropriat e and timely public health services to communities affected by disasters . Whilst it takes an all hazards approach it is of major benefit in the following situations:
- hazardous chemicals
- biological hazards
- radiation hazards
- contaminated food or water - when health surveillance is required.
10.2 Objectives
This plan is designed to provide an emergency management framework which can achieve the following objectives:
2.1 To minimise the risks to the community arising from biological,
physical, chemical and radiation hazards in a disaster; 2.2 To identify, where possible, events likely to give rise to a public
health threat or emergency; 2.3 To optimise preventive activities designed to reduce the risk of
public health emergencies occurring; 2.4 To optimise activities designed to mitigate the impact of public
health emergencies when they do occur; and 2.5 To ensure that appropriate public health expertise is readily
available in the event of activation of the Queensland Health Disaster Plan or one of it's supporting plans.
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10.3 Scope
3.1 The public health functions in emergency management are broad. The
types of emergencies which may give rise to a public health risk to the community include:
• chemical, biological and radiation (CBR) incidents; • cyclones, floods and tidal surges; • earthquakes; • disease epidemics, either as a primary event or as a consequence of
another emergency situation; • fires, either urban or rural; • food poisoning, either accidental or malicious; • water supply contamination, either accidental or malicious; • pharmaceutical contamination either accidental or malicious; and • industrial disputes which affect essential services.
3.2 Following a disaster a number of consequences, which have a potential
to impact on public health, may occur:
• loss of power; • loss of reticulated water; • loss of sewage disposal; • loss of housing; • impediments to refuse disposal; • increase in disease vectors and vermin; • presence of dead domestic and farm animals and • release of hazardous chemicals.
In an emergency the focus of Public Health Services is disease control in the community. Emergencies invariably give rise to one or more of the following effects and public health issues.
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Effects
Issues
Threat to food supply
safe transport safe storage safe preparation testing/sampling waste disposal vector control
Threat to water supply
safe source safe transport safe storage effective treatment testing/sampling vector control
Loss of Housing Threat to waste disposal
Nightsoil
Sullage
Refuse
Temporary shelter, food etc Returning housing to original condition safe collection safe disposal need for temporary toilets disinfection vector control safe disposal need for temporary ablutions disinfection vector control vermin proof storage collection service safe disposal container disinfection vector control
The public health issues are within the day to day roles of Public Health
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Services through its public health units, environmental health units and Communicable Diseases Unit. The Public Health Manager’s role in an emergency is to liaise with appropriate agencies to ensure that personnel, equipment, materials and expertise are available when and where required. The role also involves the provision of public health advice to other emergency managers and to the public, and the coordination of activities necessary to counter public health risks. An integral part of this role is the undertaking of a hazard analysis, whereby the nature, probability and consequences of threats in the area are assessed. Assistance with this analysis can be obtained from the local representative of the Counter Disaster and Rescue Service of the Department of Emergency Services.
It is also important for public health agencies to consider the types and quantities of equipment and other resources which may be required in the event of an emergency, and to determine how these can be accessed if required.
3.3 In a disaster support may be required from the following organisational units: ♦ Chemical Hazards & Emergency Management Unit (ChemUnit) -
- on site management ♦ Queensland Health Scientific Services
- chemical analyses and advice - biological examinations and advice
♦ Radiation Health - radiation detection, containment, monitoring services and advice
10.4 Activation
4.1 The initial response to an incident, major incident or disaster is the
responsibility of the respective Local Government. In Queensland, Local Government have considerable involvement and expertise in public health.
Local Governments have a disaster coordinating committee. Queensland Health officers should contact the respective local government to offer assistance and to discuss what services Queensland Health can provide in the event of an emergency. Such contact will assist mutual understanding and improve the liaison function in the event of an emergency.
4.2 Due to the spread of public health resources, it may be appropriate for one
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Public Health Unit Network to provide the public health emergency management, including response management, for a number of health service districts or local government areas.
Where a Disaster District overlaps more than one Health Service District, the involved districts should negotiate as to the most functional way to manage this. Again, this may involve one district providing emergency management services on behalf of another.
4.3 Responsibilities at Corporate Office level include:
- monitoring public health emergency management and responses at the
Local Government, Public Health Unit Networks and Health Service Districts;
- coordinating assistance and additional resources to Health Service Districts to support public health emergency management as requested or required;
- provision of advice or arranging expert advice to local public health services;
- involvement in overall State level emergency management to ensure appropriate public health input; and
- providing advice as to expertise or resources which are not available and which may need to be requested from other States or the Commonwealth.
The Manager Public Health Services will advise the State Medical Controller on Public Health matters.
10.5 Chemical, Biological, Radiological Incidents
Queensland Health is responsible for administration of issues covered by the ‘Health Act’ 1937 and the ‘Radiation Safety Act’ 1999. Biological and Radiological hazards are covered by legislation under the control of Queensland Health. Queensland Health's response to a chemical, biological or radiation incident will be based on the agreed procedures contained within the State disaster plan. The Health Act 1937 allows the Minister for Health, upon the advice of the Chief Executive and Chief Health Officer to declare a Health Emergency. The effect of this declaration is to provide extensive and wide ranging powers which may be required in the event of a HAZMAT / CBRIE incident. Initiation of a 'Declaration of a Health Emergency' is through the Coordinator Emergency Health Services.
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The prime objectives of Queensland Health are to provide:
• Multicasualty response as required. • On site medical teams. • Advisory Service for hazardous materials. • Off-site laboratory analysis for hazardous materials. • Public health advice. • Off-site medical facilities.
Discrete responsibilities
• Upon advice of a HAZMAT incident with multiple casualties (over five), Queensland Health will immediately dispatch a Medical Commander to the scene.
• The Medical Commander may be an emergency physician or a toxicologist or public health physician as determined.
• Appropriate Medivac teams each consisting of a medical officer and registered nurse can be provided (determined by the number of casualties and the amount of pre-hospital care required).
• Queensland Health would be the lead agency for biological incident involving human health risks (DPI for animals)
• Queensland Health Scientific Services (QHSS) and Radiation Health can assist in the identification of hazardous materials.
• These services are available on a 24hour basis. • Provisional diagnosis is most likely to be made on a clinical basis in the
short term. It is therefore essential that a medical presence be established on scene as soon as possible.
• Bulk drug supplies from QH Pharmacy - available on a 24-hour basis. • Notifications in the event of multiple deaths will be as follows: Coordinator
Emergency Health Services to the Duty Pathologist. • The pathologist and coroner will provide advice to the QPS and QAS on
safety issues and protocols for body handling and the establishment of a temporary mortuary as determined.
• Post-incident advice on health monitoring and screening of personnel who participated in the response through the Coordinator Emergency Health Services
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Required from other Agencies • Assistance from the QFRA to provide off-site decontamination services
at receiving hospitals. • The QAS may be requested to provide emergency transport assistance. • In the event of a biological emergency incident, specialist advice will be
obtained from the Communicable Diseases Branch Queensland Health. Queensland Health will liaise with national groups such as the Communicable Diseases Network of Australia and New Zealand (CDNANZ) & the Public Health Laboratory Network (PHLN) as determined.
• In the event of a radiological emergency incident the advice of Radiation Health Queensland will be sought as determined.
10.6 Other Related Plans
There are a number of specific hazard plans which may require a significant public health input. They include: • Dengue Fever Management Plan • Ausconplan - SPRED -Australian Contingency Plan for Space Radioactive Re-entry
Debris November 1998 EMA. • Ausvet plan • Qvet plan
-Exotic Animal Disease Plans • Nuclear Powered Warships Visits Plan • Comreceplan • Q Receplan
-reception of expatriates and friendly nationals displaced from overseas • National Oil Pollution Control Plan.
A list of Public Health contacts at local and state level is attached in the resource
documents.
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11. OCCUPATIONAL HEALTH & SAFETY
11.1 Introduction
Managers at all levels are responsible for the occupational health and safety of their staff. This is no less important in disasters when staff may put themselves at risk in an often hostile environment. Normal occupational health and safety practices should not be overlooked.
11.2 Training
Whenever possible, responders to a disaster should have had previous training in working in a disaster environment. This should include knowledge of safe lifting practices and patient handling, particularly over uneven ground or debris, using personal protective clothing and being aware of environmental hazards to which workers may be exposed. The safety aspects of working around aircraft (rotary and fixed wing) should be rehearsed. Rappelling and other specialised rescue work should normally only be undertaken by health workers properly experienced in these activities.
11.3 Personal Protection
Personal protective clothing should be available for all members of medical teams. This may include:
• overalls with reflective markings • appropriate footwear • helmets with chinstraps • gloves • eyewear to protect from dust, grit and body fluids • earplugs as required for working in a noisy environment • respiratory protection
Sharps disposal containers should be available to minimise sharps injuries. Medical kits should utilise intravenous (IV) cannulae with self-retracting needles, IV lines with injection ports rather than bungs and other recently available innovations that minimise the use of sharp needles in the field. Standard precautions should be taken when dealing with all blood and body substances from all patients.
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Health care workers in a disaster should follow these basic principles: • take care to prevent injury with needles, scalpels and other sharp
instruments during their preparation, use and disposal; • use a protective barrier to prevent exposure to blood and body
substances, for example, gloves, gowns, masks and protective eye wear - the type of barrier used should be appropriate for the procedure being performed;
• immediately and thoroughly wash hands and other surfaces contaminated with blood or body fluids.
Where a disaster involves a widespread infectious illness additional special attention will be paid to mitigating transmission of disease.
11.4 Environmental Control
Health staff should not be exposed to toxic or other environmental hazards . They should normally only be employed in areas that have been cleared of hazards and deemed safe to work in by the coordinating agency. Sensible personnel movement practices should be followed. For example, health personnel should be deployed in teams and the locations of these teams should be known. Individuals should not be out working alone or driving in cars during bushfires or severe storms. Caution should be exercised where personnel are required to trek or drive across rough or unknown terrain. Individuals working at night should be clearly identified and vehicles should move with caution through areas where teams are deployed. There are specific safety measures required when working in and around helicopters, fixed wing aircraft and some special types of machinery. Wherever possible only the personnel normally used to dealing with aircraft or this machinery should work in close proximity. There are hazards associated with boats and other forms of transport. Where health responders are inexperienced they should allow trained crews or other emergency service staff to provide necessary transport. Environmental control for workers should include protection from extremes of heat and cold where possible. Sunscreens and insect repellent should be available.
11.5 Briefing of Responders
A pre-deployment briefing should be provided for all health teams. This should give information on the general situation, the role of the teams and any identified risks in working at the site. This might, for example, include
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warnings as to risks of falling debris from unsafe buildings, or dangers from fire or hazardous fumes.
11.6 Work Practices
Personnel should follow normal safe working practices, seek advice and assistance when possible and not undertake rash or heroic deeds when the task can be undertaken as effectively and more safely with other resources.
11.7 Health of Responders
Responders should be adequately fit for the task and have no chronic medical problems influenced by extremes of heat or cold, long periods of heavy physical activity or lack of meals. Staff should take responsibility for declaring their health status and should maintain immunisation against tetanus and hepatitis. Staff should only be expected to work for reasonable duty periods and have relief provided at regular intervals. This will prevent fatigue causing errors of judgement.
11.8 Follow-up
As well as operational debriefings, psychological debriefings should occur and the responder’s physical and mental wellbeing assessed. On-going health surveillance may be required.
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12. TRAINING & EVALUATION
12.1 Aim
The aim of disaster medical training is to provide the participants with the knowledge and skills that will permit the greatest good for the greater number.
12.2 Scope
Training must equip individual and teams to integrate medical principles with the limitations that the disaster imposes. Training can be provided as individual skill acquisition or collective group training. It is not every health worker that wishes to work in the pre-hospital environment. It is essential that personnel identified as emergency responders are physically and psychologically prepared and have completed appropriate training. Training must also be provided in the wider aspects of disaster management, in order to equip responders for specialist disaster related tasks, and to orientate their actions within the overall management of the situation.
12.3 Individual Training
Training is required for those personnel who may be needed to perform specific skills in unusual circumstances eg
∃ Field clinical assessment ∃ Triage ∃ Documentation ∃ Communications
Training without practise is a wasted resource. Clinical skills such as cannulation must be continually practised to maintain proficiency. The following short courses are recommended: • CBR Awareness Program for emergency health workers
conducted by Emergency Health Services Queensland Health
• Disaster Medicine Course conducted by Australian Emergency Management Institute, Mt. Macedon
• Early Management of Severe Trauma (EMST) conducted by the Royal Australian College of Surgeons
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• Trauma Nursing Core Course (TNCC) conducted by the Australian College of Emergency Nursing
• Pre-Hospital Trauma Life Support (PHTLS) conducted by Yungalla Rural Health Training Unit, Queensland Health
All courses are based on the same philosophy and are conducted throughout Queensland. Additional specific training may be required for specialised threat (chemical, biological or radiation incidents) or specialised events (mass crowd events).
12.4 Collective Training
Exercising is probably the best method of validating plans apart from the real event occurring. There are several different types of exercises which can be conducted. • OPREX - An operational exercise where personnel are deployed • DISCEX - Sometimes called a tabletop exercise where representatives
verbally present their department or services response to a given scenario
• PAPEX - A paper exercise where command personnel respond to control notes/ input from directing staff
Other exercise formats can include computer simulations or auditing key disaster supplies eg. I.V. fluids, linen or narcotics.
It is a requirement of the Director-General that hospitals and regions develop programs to evaluate their disaster preparedness. The Australian Council on Health Care Standards also requires hospitals to have emergency plans as part of the accreditation process. It is recommended that hospitals conduct one major exercise on an annual basis. A scenario of the intended exercise of a hospital/ districts plan should be submitted in advance to the General Manager Health Services through the Coordinator Emergency Health Services. This is to ensure compliance with the overall plan. A copy of the post-exercise debrief should also be forwarded in order that lessons learnt can be disseminated.
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13. REVIEW ARRANGEMENTS
Operational Debriefing
13.1 All activations of the plan shall be reviewed by means of an operational debrief.
13.2 Operational debriefs should be conducted at hospital or service level
within three days. This is the responsibility of the hospital medical commander.
13.3 Regional/State level debriefings should be conducted within one week of
the stand down from the event. This is the responsibility of the medical controller.
13.4 Results of such operational debriefings should be forwarded for
information to the Coordinator Emergency Health Services Queensland Health and also to the relevant planning committees.
Psychological Debriefing
13.5 Psychological debriefing should be conducted as required. Further advice
can be found in the Mental Health Plan. Review of Plans
13.6 All Plans, including this plan, shall be reviewed at the following times:
a. Annually, in September of each year;
b. Within one month of the debriefing following the activation of the plan to deal with an emergency or disaster;
c. Within one month of any exercise designed to test the
effectiveness of the plan; or
d. As improvements to the plan are identified, or when significant changes, which may impact upon the plan, occur.
Plans shall be exercised annually.
13.7 Copies of Health Service District Plans must be forwarded to
Corporate Office each September, or as they are amended.
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Each Plan should contain a distribution list. Plans should be developed in a format that allows for amendments and updates.
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GLOSSARY
Clinical Coordinator A medical officer at major hospitals designated to provide
advice on clinical management and transport of patients. Normally acts as the site medical commander in a disaster.
Command Direction of members and resources of an organisation in
the performance of that organisations agreed roles and tasks. Relates to an organisation.
Control Overall direction of emergency management activities in a
designated situation. Relates to situations. Coordination Bringing together organisations and their resources to
ensure effective response and recovery. Disaster An event of such magnitude that it overwhelms
the resources available to combat it. Emergency Operations Centre (EOC)
A facility from which the control of operations and coordination of resources is affected.
Functional Plan A document describing roles, responsibilities and
arrangements for a key response or recovery function. It is in support of the main plan.
Hazard A potential or existing condition that may cause harm to
people, or damage to property or the environment. Hazard Analysis That part of the overall planning process which identifies
and describes hazards and their effects upon the community.
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Medical Controller A senior medical officer of Queensland Health who directs the health response to a disaster.
The position can exist at Zonal and/or State level. Plan A formal record of agreed management roles,
responsibilities, strategies, systems and arrangements. Response Actions taken in anticipation of, during and immediately
after an emergency to ensure that its effects are minimised, and that people affected are given immediate relief and support.
Recovery Arrangements to ensure that a community affected by an
emergency, and individuals involved, are restored to a normal level of functioning.
Site Medical Commander The Senior Medical Officer in charge of all medical
resources at the site. There can be a member of such appointments in a multi-site disaster. Medical Commanders are responsible to the Medical Controller.
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QUEENSLAND HEALTH DISASTER PLAN
Resource Documents
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RESOURCE DOCUMENTS
1. Forensic Pathology
2. Blood Transfusion Services
3. Emergency Radio and Telephone Numbers
4. Queensland Ambulance Service
5. Royal Flying Doctor Service
6. Disaster Equipment
7. The Media and Public Relations
8. Queensland Public Hospitals by Health District
9. Private Hospitals 10. Aged Care Facilities
11. Public Health Contacts
12. Mental Health Contacts 13. National Disaster Relief Arrangements 14. Checklist for Hospital Disaster Planning
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1. FORENSIC PATHOLOGY
The John Tonge Centre (JTC) in Brisbane provides facilities and staff to perform coronial autopsies on multiple fatalities in major incidents and disasters. The John Tonge Centre staff includes forensic pathologists, forensic dentists, scientists and attendants and a senior social worker. The Medical Commander should ensure that dead victims are labelled and their position given to police. Likewise body parts should not be moved but identified to police. Multiple deceased may be removed to the John Tonge Centre in refrigerated trucks/containers. Alternatively numbers of deceased might undergo autopsies locally, depending on circumstances, and at the discretion of the forensic pathologist and coroner. The John Tonge Centre facilities include cold rooms for a significant number of deceased, as well as purpose-built parking space for refrigerated trucks/ containers. Unless deceased can be confidently identified visually, identification procedures are performed as part of autopsies using the INTERPOL DVI protocol. To assist with this clothing, jewelry and documents must remain with the body/ body parts. Two interview rooms are available at John Tonge Centre for interviewing and counselling relatives. Mental health support may be required at this facility. The Police Disaster Victim Identification (DVI) Team is based at the John Tonge Centre and take charge of the deceased in disasters to ensure correct processing. Activation of the Forensic Pathology Unit is through the Pathologist on call: Telephone (07) 3274 9200 or via the Police Operations Centre Telephone (07) 3364 6157 The Medical Controller or the Queensland Police Service is responsible for activating the unit.
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2. BLOOD TRANSFUSION SERVICES
The Red Cross Blood Transfusion Service of Queensland (RCBTSQ) provides blood and blood products throughout Queensland. Health Services at all levels should activate local RCBTSQ as soon as any emergency likely to involve multiple seriously injured is notified. Regional Services will activate Brisbane RCBTSCQ of any situation where significant blood products may be required. When stocks appear to be insufficient arrangements will be initiated to move stocks across regions. The concept of immediate local collection to replenish stocks is generally not appropriate as this would remove available RCBTSQ personnel from their receipt and dispatch function and donor blood cannot be processed and released in less than eight hours. Media control is required, to avoid inappropriate requests for donors to attend donations. The Blood Transfusion Service will be contacted as follows:
07) 3835-1333 (24 hours)
Fax (07) 3832-6052
The RCBTSQ is also connected to the South East Queensland Health Radio Network (VL4XZ).
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3. EMERGENCY RADIO AND TELEPHONE NUMBERS
1. Coordinator Emergency Health Services
Trevor Barnes Phone: (07) 3234 0048 Home Phone: (07) 3829 0158 Fax: (07) 3221 7535 Mobile: 0407 127 126 Email: [email protected]
Pager: 1300 555 555 Quote 81041 Senior Project Officer Emergency Health Service Therese Lee
Phone: (07) 3234 1808 Fax: (07) 3221 7535 Mobile: 0408 781 776 Email: [email protected]
Pager: 1300 555 555 Quote 81041
2. Queensland Health Emergency Radio Network VL4XZ
A number of hospitals in the Brisbane area are interconnected, for emergency purposes, by a UHF radio network. The following is some relevant information concerning the network.
Network Configuration
∃ Base station, located at Police Headquarters
∃ Twin repeaters located at the Police site at Constitution Hill, Mt Cootha
∃ Fixed station and mobiles at Royal Brisbane and Princess Alexandra Hospitals
∃ Fixed stations at Redcliffe, Caboolture, Prince Charles, Royal Children's, Mater Adult, Mater Children's, Ipswich, Logan, Redland Hospitals, Red Cross Blood Bank and Ipswich Police communications.
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∃ Base stations are located in the Emergency Departments at all hospitals. ∃ Mobiles at the Royal Brisbane and Princess Alexandra are located in or near the Medical
Superintendent's offices ∃ Corporate office mobile is located in the Queensland Health Building. Network Monitoring Each Tuesday a police operator calls all hospitals and central office in turn. An officer responds on behalf of corporate office and notes any failure to respond by a hospital. In such cases he/she telephones the hospital to request a special radio check. If radio contact cannot be made on this occasion he/she requests the set be serviced. Common Emergency Services Command Net VKR 34 The Queensland Police Service have provided Police Radio Channel 34 as the Common Emergency Services Command Net throughout the State. Health Service Districts should seek access to this channel through their Disaster District Coordinator.
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COUNTER DISASTER AND RESCUE SERVICE TELEPHONE NUMBERS Department
Telephone No.
Facsimile No.
State Disaster Coordination Centre District Managers (Disaster Operations) Far North (Syd Churchill) Mt Isa (Ron Crawford) Mackay (Warren Bridson) Rockhampton (Brad Lutton) Bundaberg (John O’Callaghan) Gympie (Jenny Millers) Toowoomba (Rhys Fraser) Roma (Scott Walsh) Longreach (Dan Glendon)
07 3247 8475 073247 8943 (a/h) 0408 190872 (a/h) (ask for duty officer) 074 0523251 0419 031 628 074 743 2501 0419 445 069 074 951 8880 0419 031 949 074 938 4997 0419 798 884 074 152 2645 0417 604 641 075 483 6000 018 730 245 074 639 9161 0417 722 036 074 622 2188 0417 754 157 074 658 1308
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Brisbane (Mike Morrison) Beenleigh (Brian Scotney)
0409 499 487 07 3238 3123 0419 525 752 07 3287 8516 0407 370 822
Queensland Fire & Rescue Authority - Chief Commissioner Commissioner Rural Operations
0732 478072 07324 78124
0732 478110 0732 478123
Queensland Ambulance Service Commissioner - Medical Director
0732 348268 0732 478273
0732 478267 0732 478267
Chemical Hazards & Emergency Management Unit Director Duty Officer
0732 478450 0417 608288
073247 8433
Aviation Unit Director Brisbane Base Townsville Base Cairns Base
0732 478421 0732 166055 0747 757711 0740 359088
073247 8420 07 3216 6679 07 4779 6356 07 4035 9056
Queensland Police Service - Far North Region - Northern Region - Central Region - North Coast Region - Metro North Region - Metro South Region - South East Region - Southern Region
0733 646464 0740 312727 0747 221625 0749 224333 0754 439555 0733 681267 0738 081972 0755 914277 0763 91125
0733 644650
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AEROMEDICAL HELICOPTER PROVIDERS
Service Provider Address Phone Fax Capricorn Helicopter Rescue Service
PO Box 370 ROCKHAMPTON 4700
(07) 4922 9093
(07) 4922 9103
Careflight Queensland
PO Box 15 TUGUN 4224
(07) 5598 0222
(07) 55980383
Reef Helicopters
PO Box 360 THURSDAY ISLAND 4875
(07) 4069 1473
(07) 4069 1989
Central Queensland Helicopter Rescue Service
PO Box 1850 MACKAY 4740
(07) 4957 8818
(07) 4957 8818
Sunshine Coast Helicopter Rescue Service
MS 1102 David Low Way MARCOOLA 4564
(07) 5448 7777
(07) 5448 7660
Queensland Rescue
PO Box 907 ARCHERFIELD 4108
(07) 3216 6055
(07) 3216 6679
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PO Box 7137 GARBUTT 4814
(07) 4775 7711 (07) 4779 6356
PO Box 68N NORTH CAIRNS 4870
(07) 4035 9088
(07) 4035 9056
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STATE DISASTER COORDINATION GROUP
ORGANISATLON CONTACT! APPOINTMENT
LOCATION! MALL ADDRESS
PHONES/FAX PAGER/E-MAIL
Counter Disaster & Rescue Services Department of Emergency Services
Jack Noye (Chair) Executive Director Counter Disaster & Rescue Services (CDRS)
Level 2, Warrian Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8485 Mob: 0418 701 601 H: 07 3366 2546 Fax: 07 3247 8505
Pager: 016 781 430 Ask for Jack Noye E-mail: [email protected]
Counter Disaster & Rescue Services Department of Emergency Services
Wayne Ripper Director Disaster Operations CDRS
Level 2, Whiting Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8461 Mob: 0417 612 274 H: 07 3300 2556 Fax: 07 3247 8475
Pager: 016 781 430 Ask for Wayne Ripper E-mail: [email protected]
Counter Disaster & Rescue Services Department of Emergency Services
Don Buchanan Director SES & VMR Support Unit CDRS
Level 2, Whiting Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8851 Mob: 0408 450 245 H: 07 3353 2419 Fax: 07 3247 8475
Pager: 016 781 430 Ask for Don Buchanan E-mail: [email protected]
Counter Disaster & Rescue Services Department of Emergency Services
Lesley Galloway Director Disaster Policy and Research Unit CDRS
Level 2, Warrian Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8476 Mob: 0418 775 981 H: Unlisted No Fax: 07 3247 8480
E-mail: [email protected].~ov.au
Counter Disaster & Rescue Services Department of Emergency Services
Alan Brunner Director CHEM Unit
Level 2, Warrian Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8450 Mob: 0417 783 779 H: 07 3279 4416 Fax: 07 3247 8433
E-mail: [email protected]
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ORGANISATION CONTACT/
APPOINTMENT LOCATION/
MAIL ADDRESS PHONES/FAX PAGER/E-MAIL
Department of Defence Captain Roger Pointon S02 Ops (J3\5)
Building F26 Gallipoli Barracks Enoggera Mail: Joint Operations Branch DCSO-B Gallipoli Barracks ENOGGERA QLD 4052
W: 07 3332 5197 Mob: 0419 671 554 Fax: 07 3332 5208
Pager: 1300 555 555 #54068 E-mail: roger.pornton. 17480 @ army.defe nce.gov.au
Department of Defence Captain Don Quinn S03 Ops (J3\5 1)
As above W: 07 3332 5198 Mob: TBA Fax: 07 3332 5208
Pager: 1300555555 #54066 E-mail: TBA
Department of Defence Warrant Officer Class 2 (W02) Steve Hallam Ops WO (J3\5 2)
As above W: 07 3332 5196 Mob: 0419 670 190 Fax: 07 3332 5208
Pager: 1300 555 555 #54075 E-mail: steven.hallam.228578 @ armv.def ence.gov.au
Bureau of Meteorology Geoff Crane Deputy Regional Director
15th Floor Australian Government Centre, 295 Ann Street Mail: GPO Box 413 BRISBANE QLD 4001
W: 07 3239 8741 Mob: 0419 786 965 H: 07 3366 5735 Fax: 07 3221 4895
E-mail: [email protected]
Environmental Protection Agency
David Robinson Manager Environmental Technical Services
27 Quinlan Street DEAGON W: 07 3869 9503 Mob: 0419 729 971 H: 07 3379 3040 Fax: 0738699501
Email: [email protected]
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ORGANISATION CONTACT/ APPOINTMENT
LOCATION/ MAIL ADDRESS
PHONES/FAX PAGER/E-MAIL
Department of Families, Youth and Community Care
Barry McPhee State Recovery Coordinator
4th Floor, 111 George Street Mail: GPO Box 806 BRISBANE QLD 4001
W: 07 3224 2194 Mob: 0415 871 170 H: 07 3366 5595 Fax: 07 3247 5017
Pager: Dial 3831 6199 #26857 E-mail: [email protected]
Queensland Transport Greg Eustace Senior Adviser Disaster Services
Floor 7, 477 Boundary Street SPRING HILL, QLD 4001 PC Box 1412 Brisbane QLD 4001
W: 07 3834 2662 Mob: 0419 791 812 H: 07 3288 9680 Fax: 07 3834 2330
Pager: 07 3830 5550 E-mail: [email protected]
Department of Public Works Ron Rankin Assistant General Manager (Q-Build)
Level 12, 295 Ann Street Mail: GPO Box 2937 BRISBANE QLD 4001
W: 07 3224 5211 Mob: 0418 781 115 H: 07 3286 5582 Fax(w):07 3224 6316 Fax (h):073821 6195
E-mail: [email protected]
Department of Public Works John Rossiter Disaster Management Coordinator
Level 12, 295 Ann Street Mail: GPO Box 2937 BRISBANE QLD 4001
W: 07 3224 4107 Mob: 0419 721 712 H: 07 3281 1660 Fax: 07 3224 6316
E-mail: [email protected]
Queensland Health Trevor Barnes Coordinator Emergency Health Services
18th Floor Queensland Health Building 147-163 Charlotte Street Mail: GPO Box 48 BRISBANE_QLD_4001
W: 07 3234 0048 Mob: 0407 127 126 H: 07 3829 0158 (also fax number) Fax (W): 07 3221 7535
Pager: 07 3835 9900 #81041 E-mail: [email protected]
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ORGANISATION CONTACT APPOINTMENT
LOCATION MAIL ADDRESS
PHONES/FAX PAGER/E-MAIL
Queensland Police Service Bob Harding Superintendent Disaster and Major Event Planning
Level 5, 100 Roma Street Mail: GPO Box 1440 BRISBANE QLD 4001
W: 07 3364 6124 Mob: 0419 027 104 H: 07 3848 8291 Fax: 07 3364 4634
Queensland Police Service Ian Townsley Inspector Disaster and Major Event Planning
Level 5, 100 Roma Street Mail: GPO Box 1440 BRISBANE QLD 4001
W: 07 3364 4674 Mob: 0418 788 815 II: 07 3351 2797 Fax: 07 3364 4185
Pager: 07 3831 6199 #24783
Local Government Association of Queensland
lain Twine Research Officer 25 Evelyn St, Newstead Mail: P0 Box 2230 FORTITUDE VALLEY BC QLD 4006
W: 07 3000 2242 Mob: 0407 678 085 H: 0738760160 Fax: 0732524473
E-mail: jam [email protected]
Department of Primary Industries
Alan Regan Manager Corporate Risk Unit
Level 2, Primary Industries Building, 80 Ann Street Mail: GPO Box 46 BRISBANE QLD 4001
W: 07 3239 3921 Mob: 0419 672 788 H: 07 3398 5545 Fax: 0732396971
E-mail: [email protected]
Department of Primary Industries
Ian Douglas Manager Emergency Response Capability
Level 7, Primary Industries Building, 80 Ann Street Mail: GPO Box 46 BRISBANE QLD 4001
W: 07 3239 3335 Mob: Nil H: 07 3378 6973 Fax: 07 3239 3558
E-mail: [email protected]
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ORGANISATION CONTACT APPOINTMENT
LOCATION MAIL ADDRESS
PHONES/FAX
Environmental Protection Agency
Michael Allen Principal Engineer Coasts, Wetlands and Waterways Branch
6th Floor, 160 Ann Street Mail: PG Box 155 BRISBANE ALBERT ST QLD 4002
W: 07 3227 8497 Mob: 0419 729 971 H: 07 3366 2354 Fax: 07 3221 0768
Department of Communication and Information, Local Government and Planning
Mr Athol Woodford Project Leader Local Government Services, Local Government Funding Division
Mail: P0 Box 187 BRISBANE ALBERT ST QLD 4002
W: 07 3225 8696 Mob: H: Fax: 07 3225 1350
Queensland Ambulance Service
Noel Gillard Senior Project Officer Multi Casualty Planning
Level 3, Warrian Wing Emergency Services Complex Mail: GPO Box 1425 BRISBANE QLD 4001
W: 07 3247 8352 H: 07 3272 2612 Fax: 07 3247 8210
Queensland Fire and Rescue Authority —Urban
Contact Officers being confirmed
Queensland Fire and Rescue Authority —Rural
Contact Officers being confirmed
Welfare Sub-committee Liaison Officer
Ms Catherine Ham Manager Community Services (Red Cross)
397 Adelaide Street Mail: GPO Box 917 BRISBANE QLD 4001
W: 07 3835 1222 H: 07 3408 0928
Insurance Council of Australia
Graham Jones Manager, Queensland
Level 6 12 Creek Street BRISBANE QLD 4000 Mail: As above
W: 07 3229 4733 Mob: 0419 678 261 H: 07 3279 2743 Fax: 07 3229 0735
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ORGANISATION CONTACT/
APPOINTMENT LOCATION/
MAIL ADDRESS PHONES/FAX
Department of Natural Resources
Mr Peter Artemeiff
Department of Mines and Energy
Mr. Redmond O’Hara A/Director Electricity Planning and Operations, Energy Division
61 Mary Street BRISBANE QLD 4000
W: 07 3235 4162 Mob: 0414 236 841 H: 07 3379 2256 Fax: 07 3237 1227
Department of Mines and Energy
Mr Norman Lindsay
Department of Mines and Energy
Miss Andrea Olds Principal Policy Officer Electricity Operations Energy Division
61 Mary Street BRISBANE QLD 4000
W: 07 3235 4167 Mob: H: 07 3359 6856 Fax: 07 3237 1227
Department of Communications, Information, Local Government, Planning and Sport
Phil Buhot Deputy General Manager Communications and Information
P0 Box 187 Brisbane Albert Street 4002
W: 3224-4949 F: 3235 4586 Mob: 0412 200 436
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4. QUEENSLAND AMBULANCE SERVICE The Queensland Ambulance Service is administered through seven regional offices each under a Regional Executive Director. Their names and contact details are provided. Regions may be further broken up into districts/sectors.
REGIONAL EXECUTIVE DIRECTORS CONTACT NUMBERS NEIL KIRBY Northern Region PO Box 5845 TOWNSVILLE MSO 4810 Phone: 07 4722 1400 Mobile: 0417 758 581 Fax: 07 4724 1465 Pager: 016 762 363 RODNEY WALZ QAS Central Region PO Box 1531 ROCKHAMPTON 4700 Phone: 07 4938 4896 Fax: 07 4938 4737 MURRAY EXCEL RED South Western Region PO Box 831 TOOWOOMBA 4350 Phone: 07 4639 9120 Mobile: 0418 717 695 Fax: 07 4638 8268 Pager: 016 762 228 JIM HIGGINS QAS North Coast Region PO Box 249 CALOUNDRA 4551 Phone: 07 5420 9999 Fax: 07 5420 9960
RICHARD GALLEANO South East Region PO Box 927 BEENLEIGH 4207 Phone: 07 3287 8506 Fax: 07 3807 8594 DAVID EELES QAS Far Northern Region PO Box 242 CAIRNS 4870 Phone: 07 4052 3175 Mobile: 0418 715 386 Fax: 07 4052 8762 Pager: 016 781 430 GERARD LAWLER Greater Brisbane Region PO Box 000 SOUTH BRISBANE 4101 Phone: 07 3238 3101 Fax: 07 3238 3108
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COMMUNICATION CENTRE CONTACT NUMBERS QAS Northern Region PO Box 5845 TOWNSVILLE MC4810 Phone: 07 4727 4825 Fax: 07 4775 2626 QAS Central Region PO Box 362 ROCKHAMPTON 4700 Phone: 07 4931 7170 Fax: 07 4931 7167 QAS South Western Region PO Box 7 TOOWOOMBA 4650 Phone: 07 4632 6786 Fax: 07 4638 0391 QAS North Coast PO Box 249 CALOUNDRA 4551 Phone: 07 5420 9954 Fax: 07 5420 9950
QAS AFCOM 1st Floor Locked Bag 000 219 Boundary Street SPRING HILL 4004 Phone: 07 3239 3997 Fax: 07 3832 8810 QAS South East Region PO Box 4 SOUTHPORT 4215 Phone: 07 5531 2121 Fax: 07 5591 7164 QAS Far Northern Region PO Box 666M MANUNDA 4870 Phone: 07 4031 9001 Fax: 07 4051 9436
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A number of Public Hospitals have Ambulance Radios in their Emergency Department. Ambulance Channels are as follows:
District
Facility Radio and Channel
Charleville Charleville Hospital dedicated channel VHF Radio UHF Channel 5
Quilpie Hospital UHF - Channel 5 Cunnamulla Hospital UHF - Channel 5 Thargomindah Clinic UHF - Channel 5 Central West Longreach
Winton Alpha Aramac Barcy Blackall Jundah Muttaburra Tambo Windorah Boulia Isisford
Channel 5 (emergency) Channel 5 in town and channel 1 out of town channel 2 plus various when out of hospital channel 5 channel 5 channel 5 channel 5 channel 5 channel 5 channel 5 channel 5 channel 5
Charters Towers Charters Towers Hospital
There is an OVERLANDER ME 330 Radio based in the Emergency Department and operates as follows: • Channel 3 - Townsville QAS – Receive (Rx) 79.6625,
Transmit (Tx)82.1625, CDC Squelch 141.30 • Channel 13 - Charters Towers QAS - Rx 79.6625, Tx
79.6625 CDC Squelch 141.30 Channel 2 - Townsville General Hospital Accident and Emergency Department 82.98
Community Health Services 40 Channel Portable UHF CB Radio, which operates on frequencies 476.425 to 477.400
Hughenden Hospital Simplex Channel 99 system that operates on 82.98. Richmond Hospital
This hospital has its own ambulance system and is connected as follows: HF CODAN Radio Base at the Richmond Hospital with a unit in the Ambulance vehicle.
Roma Standard emergency channel '5' QEII
Tait Electronics T708-01 Operates on Channel 60 - UHF Frequency
Gold Coast
Gold Coast Hospital.
Frequency Bandwidth 403.8 MHz 10.1 kHz 413.2 MHz 10.1 kHz 450.5 16.0 460.0 16.0 852.4 16.0 852.8 16.0 928.4 16.0
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928.8 16.0
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Gympie Gympie Hospital
Channel 19 - (UHF) Rx 413.075 Tx 403.625 Channel 25 - (VHF) Rx 79.675 Tx 82.175
Rockhampton
Rockhampton VHF channel 29
Mount Morgan 31 TPCH
Radio link with QAS (ie QAS vehicles to emergency room at TPCH). Transmission frequency is 403.2 Receiving frequency is 412.65
West Moreton
channel 60 Rx 412.65 Tx 403.2
PAH QAS Channel 60 Sunshine Coast Radio link with QAS at Nambour and Maleny Hospitals via
Channel 56 . Innisfail Innisfail Hospital Radio communications with QAS on Channel 24 Toowoomba Toowoomba Hospital
Oakey Hospital Gatton Hospital
Channel 44 - from Picnic Point Repeaters - Rx 79.6375 - Tx 82.1375 - CTCSS 136.5 - ED Code 131.8 UHF - Rx 413.375 - Tx 403.925 - ED Code 131.8 (Channel 45) - from Mt. Kynock repeater - Rx 79.675 - Tx 82.175 - CTCSS 136.5 (Channel 42 / 44) - from Mt. Perseverance repeater - Rx 79.75 -Tx 82.25 - CTCSS 136.5
Southern Downs Stanthorpe Hospital Paschendale Warwick Goondiwindi Inglewood Texas
Emergency Department .- channel 43 channel 49 with an auto divert from 43 Channel 52 Channel 42 Channel 41 Channel 45
Brisbane North RBH Radio link to the QAS. The frequency for this is VHF 960HT. Cairns Cairns Base Hospital Cooktown MPHS Channel 25 Mossman Hospital Channel 24 Gordonvale Hospital Channel 26 / Channel 28 Yarrabah Hospital Channel 21 Wujul Wujul CHC Hopevale CHC Laura CHC Community Mental Health
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Smithfield CHC Mobile Breast Screening Dental (remote) Gladstone Tx 82.2
Rx 79.7 Central Highlands Nil Banana Baralaba Hospital UHF channel 10 Monto Hospital UHF Channel 9 Eidsvold Hospital Channel 2 Mundubbera Hospital VHF – QAS SelCall System Gayndah Hospital QAS – SelCall System - Channel 12 Biggenden Hospital Channel 10 Nanango Hospital Rx 79.6875
Tx 82.1875 Kingaroy Hospital Channel 1 Wondai Hospital Channel 2 Murgon Hospital
Channel 2
Bundaberg Bundaberg Hospital Mt Perry Childers
Channel 2 Rx 79.75 Tx 82.25
Gin Gin Hospital VHF Channel 14 Maryborough Maryborough Hospital Channel 9
79.6875 82.1875
Hervey Bay Hospital Channel 4 Rx 79.6375 Tx 82.1375
Ingham hospital channel 03 Tablelands Atherton Channel 27
Rx 79.775 Tx 82.275
Townsville TGH, Ingham, and Palm Island. All use VHF Mid band frequencies (different channels in each area).
Radiation Health have a SATPHONE that carries voice, fax and data on 011 872 761 334 323 – 5
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5. ROYAL FLYING DOCTOR SERVICE (RFDS)
The Royal Flying Doctor Service provides a flying general practice to a large area of the state and also participates in retrieval services. It also provides medical chests to isolated properties
RFDS MEDICAL CHEST CONTENTS
St John Home Nursing Manual St John First Aid Manual Tincture Benzoid. Compound. Methyl Salicylate Linament Calamine Lotion Procaine Penicillin 1.5 million units Oxymetazoline Hydroxide .06% Mist Aluminium Hydroxide & Magnesium Hydroxide Soluble Aspirin 300 Oral Electrolyte Replacement Mixture Chloramphenical Eye Ointment 1% 2 tubes Frusemide tabs 40mgm Prochlorperazine tabs 5mgm Morphine Sulphate amps 15mgm Prochlorperazine amps 12.5 Diazepam amps 10mgm Adrenaline amps 1:1000 Dexamethasone amps 5mg Linctus Pholcodeine Salbutamol Aerosol Pack Syrup Ipecac 30mls Trimethoprim and Sulphamethoxazole Susp. 40/200mgm Nystatin Mist 24mls Doxycycline Caps 100mgm Promethazine mist 5mgm/5ml Frusemide Amps 20mgm Sodium Citrotartrate Granules Phenoxymethylpenicillin caps 250mgm Erythromycin suspension Paracetamol double strength mixture
Paracetamol suppositories Paracetamol Mist........ 120mgms/5mls x 100 mls Amoxycillin Caps 250mgm Amoxycillin Sachets 250mgm Chloramphenical Eyedrops 0.5% Pethidine Inj 100mgms Hyoscine Inj 20mgm Hydrocortisone Acetate Cream 1% Indomethacin caps 25mgm Silver Sulphadiazine Cream 1% Clove Oil BP Isosorbide Dinitrate Sublingual tabs 5mgm Eye Stream Diazepam tabs 5mgm Amoxycillin 250/Clavulanate 125mgm Loratadine tabs 10mgm Povidone Iodine Antiseptic 10% Roxythromycin tabs 150mg Trimethoprim tabs 300mg Clotrimazole 1% cream Amethocaine 1% minims Ergometrine oxytocin Antizoline Sulphate 5mgm/Naphazoline Nitrate 0.25mg Benzylpenicillin Metoclopramide tablets Metronidazole tablets Amoxycillin Tablets Phenoxymethylpenicillin tablets Flucloxacillin tablets Cephalexin tablets
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Paracetamol tablets Cephalexin suspension
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ROYAL FLYING DOCTOR SERVICE
CAIRNS BASE
1 Junction Street POSTAL ADDRESS:
PO Box 187 EDGE HILL CAIRNS QLD 4870
PHONE: (07) 4053 1952 - FAX: (07) 4032 1776 OPERATIONAL TELEPHONES: MEDICAL ADVICE ALL HOURS (07) 4053 5419 Backup 24 Hour Medical Number and Administration (Business Hours) 4053 1952 Visitors Centre 4053 5687 Radio Telephone Booking Phone 4053 4500 Base Manager (Residence) 4053 2042 Medical Superintendent 4055 9477 Senior Medical Officer (Residence) 4032 1482 Chief Pilot (Residence) 4038 1731 Senior Flight Nurse 4053 4592 FREQUENCIES: 2020KHz (Night frequencies - Medical advice) 2260KHz (Night frequencies - Medical Advice) 4880/4926KHz (Radiotelephone Channel 1) OPERATING SCHEDULE (Times E.S.L) MONDAY – FRIDAY Open 8.00 a.m. Close 5.00 p.m. Time Function Frequency 8.00 a.m. General Traffic 4980/6845KHz 9.00 a.m. Medical Session 4980/6845KHz 9.00 a.m. Radio Telephone - Dual Simplex 7307/7410KHz 5.00 p.m. Close Radio Telephone and General Traffic - All frequencies SATURDAY/SUNDAY/PUBLIC HOLIDAYS Closed Radio Telephone and General Traffic - All frequencies
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ROYAL FLYING DOCTOR SERVICE
MT. ISA BASE
11 Barkly Highway POSTAL ADDRESS:
PO Box 744 MOUNT ISA QLD 4825
PHONE: (07) 4743 2800 - FAX: (07) 4743 0521 OPERATIONAL TELEPHONES: MEDICAL ADVICE ALL HOURS (07)4743 2802 Backup 24 Hour Medical Number and Administration (Business Hours) 4743 2800 Radio Telephone Booking Phone 4743 7887 Base Manager (Residence) 4743 2800 Senior Medical Officer (Residence) 4743 3491 Senior Pilot (Residence) 4743 8120 Senior Flight Nurse 4732 3578 FREQUENCIES: 2020KHz (Night frequency - Medical advice) 7475/7392KHz (Radiotelephone Channel 2) OPERATING SCHEDULE (Times E.S.T.) MONDAY – FRIDAY Open 8.30 a.m. Close 5.00 p.m. Time Function Frequency 8.30 a.m. General Traffic Ch. 1 & Ch. 2 9.00 a.m. Medical Session 5110/6965KHz (General Traffic resumed on conclusion of Medical Session) 5.00 p.m. Close Radio Telephone and General Traffic SATURDAY/SUNDAY/PUBLIC HOLIDAYS Closed Radio Telephone and General Traffic - All Frequencies
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ROYAL FLYING DOCTOR SERVICE
CHARLEVILLE BASE
Old Cunnamulla Road POSTAL ADDRESS:
PO Box 42 CHARLEVILLE QLD 4470
PHONE: (07) 4654 1233 - FAX: (07) 4654 1629 OPERATIONAL TELEPHONES: MEDICAL ADVICE ALL HOURS (07)4654 1443 Backup 24 Hour Medical Number and Administration (Business Hours) 4654 1233 Radio Telephone Booking Phone 4654 2100 Base Manager (Residence) 4654 3041 Senior Medical Officer (Residence) 4654 1443 Senior Pilot (Residence) 4654 3248 Senior Flight Nurse 4654 2576 FREQUENCIES: 2020KHz (Night frequency - Medical advice) 4980KHz (Primary frequency - Medical Advice – Radio Telephone
- Public correspondence) OPERATING SCHEDULE (Times E.S.L) MONDAY – FRIDAY Open 8.00 a.m. Close 5.00 p.m. Time Function Frequency 8.00 a.m. General Traffic 4980/6845KHz 9.00 a.m. Medical Session 4980/6845KHz 9.00 a.m. Radio Telephone - Dual Simplex 7307/7410KHz 5.00 p.m. Close Radio Telephone and General Traffic - All frequencies SATURDAY/SUNDAY/PUBLIC HOLIDAYS Closed Radio Telephone and General Traffic - All frequencies
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6. DISASTER EQUIPMENT
Medical Equipment The equipment used in a field response is based on the Thomas kits used for retrievals. Additional fluids and trauma dressings will be required. Pulse oximetry may be used in a field situation but full monitoring is uncommon. The standard equipment carried in a Thomas Kit is attached. The Queensland Ambulance Service has a number of Emergency Response Vehicles located throughout the State. Hospitals should identify the availabilty of such vehicles in their area. These vehicles carry a significant amount of medical and communications equipment. A typical list of contents is attached. The Royal Brisbane Hospital Pharmacy acts as the bulk buyer of pharmaceuticals for Queensland Health. An on call pharmacist can be contacted through (07) 3636 8111 who can assist with obtaining supplies. Disaster supplies for a remote area response are held at the Princess Alexandra, Royal Brisbane and Townsville General Hospital. Personal Equipment Protective equipment should be provided for field responders. The international colour for health workers is green overalls. Helmets should show the designation of the wearer i.e. Doctor or Nurse. Reflective tape should be used to enhance visibility in darkness. Protective gloves, footwear and eye protection should be made available. Tabards should be provided to identify the Medical/Nurse Commander, Team Leaders etc.
PRIMARY RESPONSE PACK (ROYAL BRISBANE HOSPITAL VERSION)
Front Pouch • ECG Dots x 10 • Non - Sterile Gloves x 3 pairs each • Sterile Gloves 7/7.5 x 1 each • Defibrillation pads x 2 Inside - Free • “Select” stiffneck collar x 1 • Intravenous Fluids - Normal Saline x 2 - Haemaccel x 2 • Folder with Paperwork Loose Around Edges • Boogie x 1 • Chest Drains - 32fr x 2
- 24fr x 2 • Pump Sets x 2 Removable Pack 1 - I.V Access
• Tourniquets x 2 • Persist Plus – chlorhexidine skin swabs x 6 • I.V. Bungs x 4 • Op-site x 6 • I.V. Cannula: 14/16/18/20/22/24 x 2 each • ‘Verbinder’ 3x Multiflow set [IV adaptor] x 1 • Micropore 1 inch x 1 roll • 3 Way Tap with Extension Tubing x 1 Removable Pocket 2 - Airway
• Bag Valve Mask device x 1 • Masks 2/3/4/5 x 1 each • Guedels airways 1/2/3/4 x 1 each • Oxygen Mask - Non-rebreather x 1 • Oxygen tubing with linket x 2
Removable Pocket 3 - Intubation Equipment • Laryngoscope - 2/3/4 blades x 1 • Spare Batteries - C size x 2 • Lubricant Sachets x 2 • Cloth Tape x 2 • 10ml Syringe x 1 • Artery Forceps x 1 pair • Metal Introducer x 1 • E.T.T 's - 3/4/5/6/7/8/9 x 1 each • Nasopharyngeal Airway size 7 [with safety pin] x 1 • Mini-Trach x 1 • Magill's forceps x 1 • Laryngeal Mask (size 3) x 1 • Licorice Stick with Right Angle Connector x 1 • Y adaptor (IV) x 1
Inside Pocket - lower • Jesco Scissors x 1 • Penlight Torch x 1 • Salem Sump Tubes - 14/16 x 1 each • Hypafix x 10 cms • Lubricant Sachets x 2 • Emergency Drainage bag x 2 • Emergency Pneumothorax Set x 1 • 50 ml catheter tip syringe x 1 • Spigot x 1 Inside Pocket - upper
• Medivac Roll Pack x 1 • Disposable scalpel and handle x 2 • Sutures - 2/0 Ethilon [or ‘0’ silk] x 2
- 3/0 Ethilon x 2 • Blue Chlorhexidine solution x 2 • Split Drainage dressings x 2 • Crepe Bandages x 2 • 20/20 Combines x 2 • Elastoplast x 1 Roll • Sling x 1 • Emergency Catheter Exchange Device x 2 • Xylocaine 1% with Adrenaline 1:100,000/5mls x 2
(Royal Brisbane Hospital version)
THOMAS PACK CONTENTS
• FRONT ORANGE POUCH Jesco Scissors X 1 1. TOP OUTSIDE POCKET - BLACK: • O2 Tubing x 1 pkt • Linket (Small) x 1 • Oxygen Masks Non-rebreather x 1 Adult Nebuliser Mask x 1 Hudson - Adult x 1 - Child x 1 • Nebuliser Upright x 1 Supine x 1 • Suction Catheters Yankeur x 1 Y-suction 8fg x 3 12fg x 3
2. LEFT SIDE POCKET - BLACK
Chest Drains • Chest Drains 32 fg x 2 28 fg x 2 • Cooks Emergency Pneumothorax Kits [under airway section] x 2 • Emergency Chest Drainage Bags x 2 • Split Drainage Dressings x 2 • Elastoplast x 1 roll • Sleek 2.5 cm x 1 roll
3. RIGHT SIDE POCKET - BLACK: POUCH NO.1 Surgical • Roll Pack (Cut Down Set) x 1 > Rat Toothed Forceps x 1 pr > Large End Artery Forceps x 1 pr > Suture Scissors x 1 pr > Needle Holder x 1 > Scalpel Handle x 1 • Suture Material - 2/0 Ethilon x 2 - 3/0 Ethilon x 3 • Disposable scalpel [handle & blade] - Size 11 x 2 • Chlorhexidine - 30 ml x 2 • Gloves - Size 7 1/2 x 1 • Steridrape x 1 • Lignocaine with Adrenaline x 2 Right Side Pocket - Pouch 2 • Mannitol 500 mls x 1
4. AIRWAY SECTION - BLUE: BOUGIE – around edge of pack x 1 A. Orange Striped Compartment • Laryngoscope Handles x 1 • Stubby Handle x 1 • Laryngoscope Blades - Short Disposable x 1 • Laryngoscope Blades - Long Disposable x 1 • Spare Batteries x 2 • Syringe 10 ml x 1 • Cloth Tape x 2 • Introducer (Adult) x 1 • Lubricating Jelly Sachets • Artery Forceps x 1
B. Green Striped Compartment
• Guedels Airways Size 0 x1
Size 1 x 1
Size 2 x 1
Size 3 x 2
Size 4 x 1
• Nasopharyngeal Airway (Size 7) + Safety Pin x 1
• Humidification.Device (Edith Flex) x 1
• Licorice Stick [Blue] x 1 • Swivel Connector - Plain x 1 • Swivel Connector - Peep Seal (Green Top) x 1 • Bag-valve-mask device x 1 • Face Mask (Size 4) x 1 • Face Mask (Size 5) x 1 • Reservoir Bag x 1 • Tubing x 1 • Magill Forceps (Adult) x 1 • Hudson T piece x 1 • Leukoplast (brown cloth tape) x 1 roll • 14 fg cannula [Store in lid of outside compartment, for access] x 2
C. Yellow Striped Compartmcnt - (Paediatric)
• Bag Valve Mask Paediatric x 1
• Face Mask (Size 1) x 1
• Face Mask (Size2) x 1
• Face Mask (Size 3) x 1
• Paediatric Blades (Size 1) x 1
• Paediatric Blades (Size 2) x 1
• Straight laryngoscope blade x 1
• Introducer [Paediatric size] x 1
Magills Forcep – Paediatric x 1
• Silk Tie 0 x 1
D. Secret Compartment
• Endotracheal Tube (Size 7) x 1.
• Laryngeal Mask (Size 3) x 1
• Laryngeal Mask (Size 4) x 1 STIFF NECK COLLAR- LAERDAL- SELECT COLLAR, inside pack – loose x 1
5. BLEEDING SECTION - ORANGE
Transfusion Bundles x 2
• Tourniquet x 1
• Prep Swabs – Persist Plus with Chlorhexidine in alcohol x 4
• Bungs x 2
• Opsite x 2
• Cannula - 14g x 1
• Cannula - 16g x 2 • Cannula – 18g x 2 • Cannula – 20g x 1 • Cannula – 22g x 1 • Cannula – 24g x 1 • N/saline 1000 mls x 1 • Haemaccel 500 ml x 1 • IV Pump Set x 1 Infusion Kit • Giving Set x 1 • 60ml Terumo syringes x 2 • 3 way taps x 2 • Extension Tubing x 2 • ‘Verbinder’ 3x Multiflow set [IV adaptor] x 2 • Pressure Infuser Bag x 2 • Intraosseous Needle x 1
6. INVASIVE LINES - YELLOW-.
• CVC Introducer x 1
• CVC Single Lumen 16fg x 16cm x 1
• CVC Multi Lumen 7fg x 16cm x 1
• Percutancous Sheath Introducer Set 8.5fg x 1
• Rapid Infusion Catheter Exchange Sets 7fg x 2
• Heparin Sodium 1,000 u/s in N/S 500 mls x 1
• Pressure Monitoring Transducer x 2
• Radial Artery Catheterisation Set 20fg x 3
• Insyte 20 g x 3
• Large Opsites x 4
7. ENDOTRACHEAL TUBES - BLACK CLEAR POUCH (BOTTOM) • Minitrach II x 1
• Endotracheal Tubes: each size x 1
Sizes: 2.5, 3,0, 3.5, 4.0, 4.5, 5.0, 6,0, 7.0, 8.0, 9.0.
• Laryngeal Masks Sizes 1 & 2 [Paediatric] x 1
8. MISCELLANEOUS - BLACK CLEAR POUCH (TOP)
• Bandages 10cm x 2
• Combine 20cm X 20cm x 2
• Gloves – Small x 2 pr
• Gloves – Medium x 2 pr
• Gloves – Large x 2 pr
• ECG Dots x 10
• Goggles x 2
9.SECRET COMPARTMENT
• Drainage Bag x 1
• Nasogastric Tube - Adult 14fg x 1
• Nasogastric Tube - Paediatric 8 fg x 1
• 50ml Catheter Tip Syringe x 1
• Spigot x 1
• Hypafix - 5cm width x 1
• IDC 16fg Mon-a-Therm [Temp Cath] x 1
• IDC 8 fg ( Paediatric ) x 1
• IDC U-Bags x 2
10. SHOULDER STRAP SLOTS - (IN FOLDER) • Lifeflight Forms x 2 • Nursing Documentation Forms x 2 • RMO Notes x 2 • Rubbish/Vomit Bag x 1 • CC Forms x 2 • Phone Numbers x 1
BLUE INVASIVE PACK
INSIDE COMPARTMENT
• Propaq x 1
• Braun Syringe drivers [ 4x available and working] x 2
• Oxylog [Oxylog Tubing plus hose (in plastic dust cover)] x 1
• Crossvent #3 x 1
• Power Cords (Short) x 2 FRONT POCKETS
• ECG cable x 1
• Pulse Oximeter Sensor and Cable x 1
• BP Tubing and Medium Cuff x 1
• BP cuff - small, large x 1 each
• Portable BP Cuff x 1
• Stethoscope x 1
• Torch x 1
• Gel Defib Pads x 2
TOP POCKET Loose Items
• Istat Machine [in black protective cover] x 1
• CO2 Cable [In container] x 1
• Crossvent Ventilator circuit [in plastic dust cover] x 1
• Air filter [red antibacterial – for crossvent circuit] x 1
TOP POCKET – Cont.
Packs
Small Black Pouch No.1 • Wrights spirometer x 1
• Bacterial Filter x 1
• Peep valves 0-10 cm [orange], 0-20 cm [green] x 1
• ETCO2 adaptors x 2
Small Black Pouch No.2
EXTRA FOR BRAUN PUMPS
• Minimum volume extension tubing x 2
• 60 ml luer lock syringes x 2
• 3x way tap with extension x 2
Large Black Pouch
• ECG dots x 10
• Invasive line transducer cables x 2
• Temperature cable x 1
• SpO2 cable x 1 [Paediatric]
• Oxiband Adhesive wraps x 10
• Disposable space blankets x 2
• Hi-Lo temperature probes x 1
• Glucometer and equipment [green pouch]
• Space Blankets x 2
• Temperature trend indicators x 2 [in envelope]
THOMAS PACK - DRUGS
TOP POCKET • 100mls Normal Saline x 4 • 100mls 5% Dextrose x 2 SIDE POCKET (left) • 5 ml Syringes x 5 • 10 ml Syringes x 4 • 20mI Syringes x 3 SIDE POCKET (right) • 20 g Cannula x 2 • 18g Cannula x 2 • 16g Cannula x 2 • Persist Plus – chlorhexidine skin prep swabs x 6 • Op Site (small) x 4 • IV Bungs x 4 • Tourniquet x 1 • Micropore [1x inch] x 1 • Additive Labels x 6 FLAP COMPARTMENT • Paediatric Drug Dose Guidelines • Drug Protocols • Paper Bag with plastic insert BLACK COMPARTMENT • Normal Saline 10mls x 8 • Water 10mls x 6 • 21g Needles x 10 • 23g Needles x 4 • 18g Needles x 6 • Small Sharps container on inside fold
THOMAS PACK- DRUGS
YELLOW COMPARTMENT: Adrenaline 1mg x10 • Amiodarone 150mgs/5mls x 4 • Anginine bottle x 1 • Aspirin 300mg [+ cup] x 2 • Atropine 1.2mgs x 2 • Aminophylline 250mgs x 3 • Anexate 0.5mg/5ml x 4 • Ceftriaxone 2gm x 1 • Calcium Gluconate 1gm/10mls x 2 • Cogentin 2mg x 2 • Cannulas-mixing x 2 RED COMPARTMENT: • Dobutamine 250mgs x 2 • Dopamine 200mg/5mls x 3 • Droperidol 10mg x 3 • Frusemide 250mg x 1 • GTN 50mg/10mls x 2 • Glucose 50% 25mg/50mls x 1 • Hydralazine 20mg/ml x 4 • Keflin 1gm x 1 • Lignocaine 500 mgs/5mls x 2 • Magnesium 10mmols x 5 • Metoprolol 5mg/5ml x 4 • Maxolon 10mg/2ml x 3 • Methylprednisolone 500mg x 1 • Midazolam 15 mg x 4 • Midazolam 5mg x 2 • Marcain 0.5% 10ml/amp x 1 • Brachial Plexus Anaethesia Set x 2
THOMAS PACK – DRUGS BLUE COMPARTMENT: • Narcan 0.4 mg x 5 • Nitroprusside 50mg x 2 • Noradrenaline 2mg/2ml x 3 • Potassium Chloride 20mmol/1.5gms in 10mls x 2 • Phenergan 25mg x 2 • Phenytoin 250mg x 5 • Phenobarb 200mg x 5 • Salbutamol inhaler 100mcg x 1 • Salbutamol (Nebulised) 5mg x 5 • Salbutamol IV 500mcg/ml - asthma x 5 • Salbutamol IV 5mg/5mls - Obstetric x 2 • Sodium Bicarbonate 8.4%/50mls x 1 • Transiderm Patch 50mg x 2 • Thiopentone 500mgs x 2 • Verapamil 5mg/2ml x 2 REFRIGERATOR PACK • Isuprel Img x 3 • Syntometrine(Oxytocin 5u/5 Ergometrine .05mg) x 2 • Heparin 5000units/1ml x 1 • Heparin 25,000units/5mls x 1 • Suxamethomium x 4 • Vecuronium 10mg x 8 CONTROLLED DRUG PACK • Morphine 30mg x 1 • Morphine 10mg x 2 • Fentanyl 100mcg x 2 • Fentanyl 500mcg x 2 • Ketamine 200mg x 5
TYPICAL EQUIPMENT CARRIED BY
AN EMERGENCY SUPPORT UNIT (QAS)
ITEM DESCRIPTION LOCKER QTRY COUNT
RADIO VHF MULTI CHANNEL SCAN 3
RADIO VHF PORTABLE 3
RADIO UHF MULTI CHANNEL SCAN 1
RADIO UHF PORTABLE 1
RADIO UHF POLICE 1
FAX CANON 2705 1
PHONE MOTOROLA CELLULAR 1
LOUD HAILER TOA 1
POWER
BATTERIES 12V AUXILLARY 2
BATTERIES 6V DOLPHIN 1
BATTERIES “D” SIZE 20
INVERTER DC/AC 1
CHARGER 12V ARLEC BATTERY 1
CIRCUIT
BREAKER
AC 1
GENERATOR KAWASAKI 1.4 KVA 1
LEAD YELLOW lOM 1
FUEL UNLEADED-GENERATOR 8L 1
LIGHTING
SCAN LATERAL 12V 2
FLOOD 250W 4
FLOOD PORTABLE ON STAND
ITEM DESCRIPTION LOCKER QTRY COUNT
TORCH ARMY TYPE – GREEN 10
TORCH DOLPHIN 1
STROBE GREEN (ROOF) 1
CYALUME STICKS RED 3
CYALUME STICKS YELLOW 6
CYALUME STICKS WHITE 25
SHELTER
TARPS POLY RED (6 X 6M) 1
TARPS POLY YELLOW (6 X 6M) 1
MULTI CASUALTY MANAGEMENT
PONCHO “AMBULANCE OFFICER” 2
PONCHO “SITE COMMANDER” 1
PONCHO “ON-SCENE CONTROLLER” 1
PONCHO “TANSPORT OFFICER” 1
PONCHO “LIAISON OFFICER” 1
PONCHO “MARSHALLING OFFICER” 1
PONCHO “TRIAGE OFFICER” 1
METTAG CASULTY LABEL 100
TAPE “KEEP-OUT” 1
WHITE BOARD CASUALTY STATISTICS 1
HELMET RED 1
HELMET YELLOW 4
HELMET WHITE 6
ITEM DESCRIPTION LOCKER QTRY COUNT
HAVERSACKS
CONTENTS
CERVICAL COLLARS 2
HAEMORRHAGE PACKS 2
THERMO BLANKET 2
BURN DRESSING 2
LATEX GLOVES 2 PR
LEATHER GLOVES I PR
METTAG 20
SAFETY PINS 20
SAFETY GLASSES 1 PR
TORCH—ARMY TYPE 1
SAFETY
GLASSES SAFETY- PAIR 16
GLOVES LEATHER - PAIR 10
GLOVES RUBBER HEAVY DUTY - PAIR 30
GLOVES LATEX DISPOSABLE 100
BOOTS CHEMICAL - PAIR 4
OVERALLS PROTECTIVE 4
CIRCULATORY SUPPORT
HAEMACCEL IV KITS 30
HAEMACCEL SINGLE UNITS (500ML) 20
SODIUM CHLORIDE IRRIGATION KITS 30
SODIUM CHLORIDE SINGLE UNITS (iL) 20
DRESSINGS HAEMORRHAGE PACKS 70
ITEM DESCRIPTION LOCKER [QTRY COUNT
BURN SHEETS SMALL AND LARGE 100
BLANKETS THERMO 100
DRESSINGS 20 X 20 100
BANDAGES TRIANGULAR 100
COTTON WOOL FOR SPLINTS 48
SPLINTS CARDBOARD ARM 60
SPLINTS CARDBOARD LEG 60
COLLARS CERVICAL STIFF/NO NECK 12
COLLARS CERVICAL STIFF/REGULAR 12
KED EXTRICATION DEVICE 2
CONTAINERS SHARPS 5
MEDIVAC EQUIPMENT
TUBES ENDOTRACHEAL (ASSOR) 25
TRACHS MINI 6
CATHETER TROCAR 15
BAGS EMERGENCY DRAINING 10
PACKS SURGICAL 12
SYRINGE 2 AND 5ML NEEDLES 50
XYLOCAINE AMPOULES 12
STRETCHERS
~SCOOP 5/5 3
DISPOSABLE CARDBOARD 50
BASKET PLASTIC I
NEIL ROBINSON VERTICAL I
ITEM DESCRIPTION LOCKER QTRY COUNT
ENTRY EQUIPMENT
BOLT CUTTERS 1
HAMMER I
CHISEL I
HACKSAW 1
SPARE BLADES 3
J BAR 1
TOMAHAWK I
OXYGEN EQUIPMENT
OXYGEN “D” CYLINDERS 8
OXYGEN “C” CYLINDERS 2
OXYVIVA 5LTS 5
AIRVIVA ADULT 5
AIRVIVA CHILD 2
REGULATORS “D’ 8
SALBUTAMOL STERITUBES 120
OUTLETS 02 MULTI (5) 4
OUTLETS 02 MULTI (3) 2
MASK 02 ADULT 100
MASK 02 CHILD 50
MASK 28% 25
NEBULIZERS AEROSOL 50
MASK NEBULIZER ADULT 50
MASK NEBULIZER CHILD 50
HOSE 02 GREEN (MTRS) 100
ITEM DESCRIPTION LOCKER QTRY COUNT
MISCELLANEOUS
WATER’ 2O LITRES 1
STAMINADE 1KG 1
BISCUITS CARTON 1
DISPOSABLE CUPS (10’S) 4
REPELLANT INSECT 1
CREAM UV 1
SOAP 4
PAPER TOILET 4
PAPER TOWEL 4
PANADOL
BINOCULARS NIKON (10 X 50) 1
EXTINGUISHER FIRE
TISSUES 2
BAGS GARBAGE 20
BODY BAGS 5
UBD BRISBANE 1
UBD QUEENSLAND 1
KETTLE 1
COFFEE TIN 1
WHITENER TIN I
SUGAR 1KG 1
7. THE MEDIA AND PUBLIC RELATIONS
The media is the most important source from which the public obtains information on disasters. They can play a number of important roles which can help lessen the effect of a disaster. These include:
Χ Warning of impending disasters Χ Alerting response personnel including volunteers Χ Instructions to the public on ways to lessen or minimise the effects Χ Acting as a medium for urgent communication to expedite urgent rescue and
recovery Χ To direct enquiries to the appropriate agencies
Members of the media have been trained to report the unique and sensational and two main criteria are applied. The most important is the impact in terms of deaths and injuries, the second is the extent of property damage. Many of the questions that will be asked by reporters are predictable and procedures can be established for collecting the desired information.
CASUALTY INFORMATION
� How many were killed or injured?
� Of those injuries, how serious is their condition? � Were any of the victims prominent persons? � How were the injured managed? � Where were they taken? ♦ What was the disposition of the dead?
HEALTH AND SOCIAL ISSUES
♦ Number of homes damaged
♦ Number of displaced persons
♦ Shelter arrangements
♦ Health risks - food, water, sanitation, infectious diseases
HEALTH FACILITIES DAMAGE
♦ What kind of structures are involved?
♦ Did the damage include any particularly important property, facilities or units?
♦ Are other wings threatened?
♦ What measures have been undertaken or are being undertaken to protect patients? RESPONSE AND RELIEF ACTIVITIES
♦ Who activated the health response?
♦ Who is in charge?
♦ How quickly were response units on the scene?
♦ What agencies responded?
♦ How many are engaged in the response? OTHER CHARACTERISTICS OF THE CRISIS
♦ Were there any specific difficulties?
♦ Any problems with infection or contamination?
♦ Are people still trapped?
♦ What were the resulting effects (eg anxiety, stress) on the families and survivors?
♦ Many of the questions that will be asked by reporters are predictable, and procedures can be established in advance for collecting the desired information. AT THE DISASTER SITE Unauthorised media should not access the disaster site and, instead, should receive information from a responsible authority through a Media Liaison Centre. The media should be given facts, not unsubstantiated opinions or speculation.
NEWS CONFERENCES For all types of media, the most important source of news are official agencies, and much of the news about disasters tends to be reported from the perspective of these agencies. In fact, the media can be depended upon to demand news conferences at which authoritative official statements can be recorded.
♦ Be prepared (Certain questions are predictable - be ready with the answers)
♦ Be wary of "off the record" comments (it is sensible to assume that anything
"off the record" you say might be published)
♦ Be honest (trying to cover up mistakes, mislead the media, or withhold critical information about a disaster can backfire).
♦ Manage ambiguity (accurate information is often not available. State this simply
and avoid speculation on the answers).
♦ Relate to the audience (remember that you are not talking to an audience of fellow experts).
♦ Avoid using technical terminology and jargon. Be human, avoid "talking down"
to the audience, yet maintain a professional demeanour.
♦ Take the initiative (the interviewee is chosen because he or she is the expert. As such, he or she is in the best position to judge what are the important issues. The interviewee should take the lead in pointing this out and directing the course of discussion. Ask that a question be rephrased if what is being asked is not clear.(."Did you mean...?)
AT THE HOSPITAL Response to the media should be included in hospital disaster plans. Each hospital will have a recognised senior member of the administrative staff who liaises regularly with the media during emergency work. When a large number of casualties are involved, or where figures of national or international importance or notoriety are injured, it would be wise to designate a senior member of the medical staff supported by the press officer. In dealing with the media at hospitals it is important to identify representatives; designate a suitable equipped media room; effect liaison with other involved agencies
e.g. police, fire; quickly provide a source of reliable information; and ensure a system for regular release and updating of information. Specific answers to previous requests for information should be addressed. Where immediate details are not known, queries should be noted for response at the next press conference, and details of the next briefing provided. A sample of a suitable first media release is attached. PUBLIC RELATIONS All disasters are public relations exercises, and criticism may well follow the failure of a hospital to pay due attention to this often neglected part of disaster planning. With the natural concern to provide the best possible care for the injured, it is easy to overlook the needs of relatives and friends, to ignore the offers made by volunteers and to antagonise the media by failing to provide accurate information. RELATIVES' RECEPTION In many disasters, a large number of people arrive at the hospital looking for friends or relations who may have been injured. This particularly occurs in a local community disaster. In many disasters there will also be the uninjured victims who may not only have lost their means of transport or belongings, but have family members who are among the injured. This group of people must not be allowed to crowd the treatment areas, but should be courteously but firmly directed to a relatives' reception area. To the person in charge of the relatives' reception area falls the responsibility of dealing with distraught men and women desperately seeking information. Every attempt must be made to ensure that the information given to individuals is correct. This should be done in consultation with the Queensland Police Service. Copies of the casualty list received from the information centre may be displayed on a board, but clinical details or status should not be included. A number of casualties with minor injuries will be able to leave the hospital once they have received treatment. They should also be directed to the relatives' reception area either to meet up with friends or relatives, or to be assisted with their accommodation or travel arrangements. VOLUNTEER RECEPTION During a disaster many people come to a receiving hospital offering their services in a number of roles. Turning them away will cause offence and possibly adverse
publicity. Community organisations and groups can play an important support role during disasters and should be involved in disaster planning processes. All volunteers coming to a hospital should be received by the "reception officer" who registers, identifies and deploys them. Registration is important as it not only allows the volunteers' services to be acknowledged subsequently, but enables any purported qualifications (particularly medical and nursing) to be checked. THE 'VERY IMPORTANT PERSON' All disasters produce VIPs who are likely to visit the disaster site or receiving hospitals for a variety of motives. Local dignitaries, politicians, government and state officers, heads of state and royalty may wish to meet survivors, emergency services and hospital staff. Usually these visits are arranged with due consideration for work in progress and, depending on the status of the visitor, an appropriate escort should be provided. ADVICE/COORDINATION OF MEDIA Districts with specialist marketing and communication officers should seek their advice and support in all dealings with the media. All other districts should seek advice from the Corporate Office Marketing and Communications Unit.
FIRST MEDIA RELEASE ........................................................................................Hospital.......................................... Date................................(time)...........................................casualties have been received at The hospital of whom....................................................................have been admitted. ............................................Casualties are seriously ill and undergoing emergency surgery. ...................................................casualties are being treated for minor injuries, most of whom are likely to be discharged. The emergency work of the hospital is being coordinated by ............................................... ...................................................................................... A further press statement will be made at................am/pm. ...................................................................(signed) Media Officer Hospital contact member........................................................................................................
8. LIST OF PUBLIC HOSPITALS, QUEENSLAND
District Fac Code
Facility Address Suburb Pcde Phone Fax
BANANA
132 BARALABA HOSPITAL STOPFORD STREET BARALABA 4702 07 4998 1277 07 4998 1178
133 BILOELA HOSPITAL 2 HOSPITAL ROAD BILOELA 4715 07 4992 1333 07 4992 1728
140 MOURA HOSPITAL 14 NOTT STREET MOURA 4718 07 4997 1301 07 4997 1475
143 THEODORE HOSPITAL THE BOULEVARD THEODORE 4719 07 4993 1166 07 4993 1610
907 CRACOW OUTPATIENTS CLINIC FOURTH AVENUE CRACOW 4719
BAYSIDE
25 DUNWICH OUTPATIENTS CENTRE
OXLEY PARADE DUNWICH , STRADBROKE ISLAND
4183 07 3409 9059 07 3409 9598
28 REDLAND HOSPITAL WEIPPIN STREET CLEVELAND 4163 07 3240 8200 07 3821 1140
24 WYNNUM HOSPITAL WHITES ROAD LOTA 4179 07 3393 3122 07 3393 3127
BOWEN
191 AYR HOSPITAL 2 CHIPPENDALE STREET
AYR 4807 07 4783 1555 07 4783 2844
192 BOWEN HOSPITAL GREGORY STREET BOWEN 4805 07 4786 1422 07 4786 3188
194 COLLINSVILLE HOSPITAL GARRICK STREET COLLINSVILLE 4804 07 4785 5344
195 HOME HILL HOSPITAL EIGHTH STREET HOME HILL 4806 07 4782 1633
BUNDABERG
62 BUNDABERG BASE HOSPITAL BOURBONG STREET BUNDABERG 4670 07 4153 9539 07 4153 1779
64 CHILDERS HOSPITAL 44 BROADHURST STREET
CHILDERS 4660 07 4126 1733 07 4126 1036
67 GIN GIN HOSPITAL KING STREET GIN GIN 4671 07 4157 2222 07 4157 2689
73 MOUNT PERRY HEATH CENTRE HEUSSMAN STREET MOUNT PERRY 4671 07 4156 3222 07 4156 3318
CAIRNS
214 CAIRNS HOSPITAL THE ESPLANADE CAIRNS 4870 07 4050 3666 07 4031 1628
216 COOKTOWN HOSPITAL HOPE STREET COOKTOWN 4871 07 4069 5433 07 4069 5618
220 GORDONVALE HOSPITAL HIGHLEIGH ROAD GORDONVALE 4865 07 4056 1003 07 4056 2496
231 HOPEVALE MEDICAL CENTRE THIELE STREET HOPEVALE 4871 07 4060 9171 07 4060 9211
224 MOSSMAN HOSPITAL HOSPITAL STREET MOSSMAN 4873 07 4098 2444 07 4098 1905
232 WUJAL WUJAL COMMUNITY HOSPITAL
WUJAL WUJAL 4871 07 4060 8239 07 4060 8118
229 YARRABAH HOSPITAL WORKSHOP ROAD YARRABAH 4871 07 4056 9139 07 4056 9174
915 LAURA OUTPATIENTS CLINIC TERMINUS STREET LAURA 4871 07 4060 3320
CAPE YORK
230 AURUKUN PRIMARY HEALTH CARE CENTRE
KANG KANG STREET AURUKUN 4871 07 4060 6133 07 4060 6163
255 COEN PRIMARY HEALTH CARE
CENTRE ON THE HIGHWAY COEN 4871 07 4060 1141 07 4060 1190
253 KOWANYAMA PRIMARY HEALTH CARE CENTRE
MATTEW STREET KOWANYAMA 4871 07 4060 5133 07 4060 5140
233 LOCKHART RIVER PRIMARY HEALTH CARE CENTRE
LOCKHART RIVER 4871 07 4060 7155 07 4060 7140
928 MALAKOOLA PRIMARY
HEALTH CARE CENTRE
(NAPRANUM)
MUNDING ROAD WEIPA 4874 07 4069 7459 07 4069 7312
254 PORMPURAAW PRIMARY HEALTH CARE CENTRE
THACK KUNPAR STREET
EDWARD RIVER 4871 07 4060 4233 07 4060 4182
228 WEIPA HOSPITAL ROCKY POINT WEIPA 4874 07 4069 9155 07 4069 9292
956 NEW MAPOON COMMUNITY PRIMARY HEALTH CARE CENTRE
RED BEACH, OLD MAPOON, VIA WEIPA
NEW MAPOON 4874 07 4090 9176 07 4090 9182
962 UMAGICO PRIMARY HEALTH
CENTRE UMAGICO
COMMUNITY COUNCIL, C/- POST OFFICE
UMAGICO VIA
BAMAGA 4876 07 4069 3454 07 4069 3427
CENTRAL HIGHLANDS
District Fac Code
Facility Address Suburb Pcde Phone Fax
134 BLACKWATER HOSPITAL MACKENZIE STREET BLACKWATER 4717 07 4982 5455 07 4986 1191
135 EMERALD HOSPITAL HOSPITAL ROAD EMERALD 4720 07 4982 1666 07 4982 3860
142 SPRINGSURE HOSPITAL WOODBINE STREET SPRINGSURE 4722 07 4984 1200 07 4984 1101
905 CAPELLA OUTPATIENTS CLINIC SLIDER STREET CAPELLA 4702 07 4984 9634 07 4984 9268
909 DINGO OUTPATIENTS CLINIC DINGO 4702
940 GEMFIELDS OUTPATIENTS CLINIC
SAPPHIRE 4702 07 4985 4547 07 4985 4693
CENTRAL WEST
131 ALPHA HOSPITAL GORDON STREET ALPHA 4724 07 4985 1100 07 4985 1275
151 ARAMAC HOSPITAL LODGE STREET ARAMAC 4726 07 4651 3368 07 4651 3315
152 BARCALDINE HOSPITAL OAK STREET BARCALDINE 4725 07 4651 1311 07 4651 1636
153 BLACKALL HOSPITAL LANDSBOROUGH H BLACKALL 4472 07 4657 4600 07 4657 4244
154 BOULIA PRIMARY HEALTH CENTRE
WILLS STREET BOULIA 4829 07 4746 3177 07 4746 3306
160 ISISFORD PRIMMARY HEALTH CENTRE
ST HELENA STREET ISISFORD 4731 07 4658 8200 07 4658 8109
155 JUNDAH PRIMARY HEALTH CENTRE
JUNDAH 4736 07 4658 6188 07 4658 6160
156 LONGREACH HOSPITAL JABIRU STREET LONGREACH 4730 07 4658 4700 07 4658 1494
157 MUTTABURRA PRIMARY
HEALTH CENTRE EDKINS STREET MUTTABURRA 4732 07 4658 7166 07 4658 7179
158 TAMBO PRIMARY HEALTH CENTRE
GARDEN STREET TAMBO 4478 07 5454 6211 07 4654 6454
159 WINTON HOSPITAL BLOMFIELD STREET WINTON 4735 07 4657 1144 07 4657 1453
163 BEDOURIE CLINIC HERBERT STREET BEDOURIE 4829 07 4746 1226
914 JERICHO BUSH NURSES ASSOCIATION
PASTEUR JERICHO 4702 07 4651 4235 07 4651 4208
162 WINDORAH CLINIC VICTORIA STREET WINDORAH 4481 07 4656 3144
161 YARAKA CLINIC YARAKA 4702 07 4656 3144
CHARLEVILLE
111 AUGATHELLA HOSPITAL CAVANAGH STRET AUGATHELLA 4477 07 5454 5133
112 CHARLEVILLE HOSPITAL 72 K ING STREET CHARLEVILLE 4470 07 4654 4300
113 CUNNAMULLA HOSPITAL 56 WICKS STREET CUNNAMULLA 4490 07 4655 1488 07 4655 1296
118 QUILPIE HOSPITAL GYRICA STREET QUILPIE 4480 07 4656 1177 07 4656 1288
122 THARGOMINDAH HOSPITAL DOWLING STREET THARGOMINDAH 4492 07 4655 3120
921 MORVEN OUTPATIENTS CLINIC CHARLEVILLE ROAD MORVEN 4468 07 5454 8133
CHARTERS TOWERS
193 CHARTERS TOWERS HOSPITAL 137 - 139 GILL STREET
CHARTERS TOWERS 4820 07 4787 1099 07 4787 3255
244 HUGHENDEN HOSPITAL RICHMOND HILL HUGHENDEN 4821 07 4741 1622 07 4741 1617
248 RICHMOND HOSPITAL FLINDERS HIGHWAY RICHMOND 4822 07 4741 3233 07 4741 3332
FRASER COAST
69 HERVEY BAY HOSPITAL CNR NISSAN & URRAWEEN ROADS
P IALBA 4655 07 4120 6666 07 4120 6799
71 MARYBOROUGH HOSPITAL 185 WALKER STREET MARYBOROUGH 4650 07 4123 8222 07 4123 1606
GLADSTONE
136 GLADSTONE HOSPITAL KENT STREET GLADSTONE 4680 07 4976 3200 07 4972 3776
137 MANY PEAKS HOSPITAL BRUCE HIGHWAY MANY PEAKS 4680 07 4974 1168
GOLD COAST
50 GOLD COAST HOSPITAL 108 NERANG STREET SOUTHPORT 4215 07 5571 8211 07 5591 4680
GYMPIE
68 GYMPIE HOSPITAL 12 HENRY STREET GYMPIE 4570 07 5482 1444 07 5482 7443
INNISFAIL
212 BABINDA HOSPITAL 128 MUNRO STREET BABINDA 4861 07 4067 1400 07 4067 1641
222 INNISFAIL HOSPITAL 87 RANKIN STREET INNISFAIL 4860 07 4061 5411 07 4061 4419 227 TULLY HOSPITAL BRYANT STREET TULLY 4854 07 4068 1144 07 4068 2348
LOGAN-BEAUDESERT
District Fac Code
Facility Address Suburb Pcde Phone Fax
41 BEAUDESERT HOSPITAL 64 TINA STREET BEAUDESERT 4285 07 5541 1411
29 LOGAN HOSPITAL CNR ARMSTRONG & LOGANLEA ROADS
LOGANLEA 4131 07 3299 8899 07 3299 8888
MACKAY
172 MACKAY BASE HOSPITAL 475 BRIDGE ROAD MACKAY 4740 07 4968 6000 07 4968 6026
174 PROSERPINE HOSPITAL 2 HERBERT STREET PROSERPINE 4800 07 4945 1422 07 4945 2177
175 SARINA HOSPITAL HOSPITAL STREET SARINA 4737 07 4943 8777
MATER
1 MATER MISERICORDIAE ADULT PUBLIC HOSPITAL
RAYMOND TERRACE SOUTH BRISBANE 4101 07 3840 8111 07 3846 1558
2 MATER MISERICORDIAE CHILDREN’S PUBLIC HOSPITAL
RAYMOND TERRACE SOUTH BRISBANE 4101 07 3840 8111 07 3840 1962
3 MATER MISERICORDIAE
MOTHER’S PUBLIC HOSPITAL RAYMOND TERRACE SOUTH BRISBANE 4101 07 3840 8111 07 3846 4903
MORANBAH
171 CLERMONT HOSPITAL FRANCIS STREET CLERMONT 4721 07 4983 1155 07 4983 1530
176 DYSART HOSPITAL QUEEN ELIZABETH DRIVE
DYSART 4745 07 4958 1733
173 MORANBAH HOSPITAL ELLIOTT STREET MORANBAH 4744 07 4941 7300
MT ISA
241 BURKETOWN HOSPITAL HOSPITAL STREET BURKETOWN 4830 07 4745 5133
242 CAMOOWEAL HOSPITAL NOWRANIE STREET CAMOOWEAL 4828 07 4748 2159
243 CLONCURRY HOSPITAL MUSGRAVE STREET CLONCURRY 4824 07 4742 1300 07 4742 1626
252 DOOMADGEE HOSPITAL DOOMADGEE 4830 07 4745 8100
245 JULIA CREEK HOSPITAL BURKE STREET JULIA CREEK 4823 07 4746 7177
250 KARUMBA OUTPATIENTS
CENTRE WALKER STREET KARUMBA 4891 07 4745 9137
249 MORNINGTON ISLAND HOSPITAL
MORNINGTON ISLAND 4871 07 4745 7209
246 MOUNT ISA HOSPITAL 30 CAMOOWEAL STREET
MOUNT ISA 4825 07 4744 4444 07 4743 8422
247 NORMANTON HOSPITAL BROWN STREET NORMANTON 4890 07 4745 1144 07 4745 1244 251 DAJARRA OUTPATIENTS
CENTRE DAJARRA 4825 07 4748 4880
NORTH BURNETT
61 BIGGENDEN HOSPITAL ALICE STREET BIGGENDEN 4621 07 4127 1166 07 4127 1594
65 EIDSVOLD HOSPITAL CRACKOW ROAD EIDSVOLD 4627 07 4165 1168 07 4165 1136
66 GAYNDAH HOSPITAL 32 WARTON STREET GAYNDAH 4625 07 4161 1344 07 4161 1903
72 MONTO HOSPITAL FLINDERS STREET MONTO 4630 07 4166 1177 07 4166 1526 74 MUNDUBBERA HOSPITAL MACKENZIE STREET MUNDUBBERA 4626 07 4165 4466 07 4165 4878
NORTHERN DOWNS
91 CHINCHILLA HOSPITAL SLESSAR STREET CHINCHILLA 07 4662 8888
92 DALBY HOSPITAL CONDAMINE STREET DALBY
95 JANDOWAE HOSPITAL 13 DALBY STREET JANDOWAE 07 4668 5356 07 4668 5576
97 MILES HOSPITAL MARIAN STREET MILES 07 4627 1311 07 4627 1885
101 TARA HOSPITAL 15 BILTON STREET TARA 07 4665 3299
102 TAROOM HOSPITAL MILLER STREET TAROOM 07 4627 3177
106 WANDOAN HOSPITAL HENDERSON ROAD WANDOWAN 07 4627 4444
912 GLENMORGAN OUTPATIENTS CLINIC
C/- QCWA HALL
919 MEANDARRA OUTPATIENTS CLINIC
935 MOONIE OUTPATIENTS CLINIC MOONIE HIGHWAY PRINCESS ALEXANDRA
11 PRINCESS ALEXANDRA
HOSPITAL IPSWICH ROAD WOOLOONGABBA 4102 07 3240 2111 07 3240 5577
REDCLIFFE-CABOOLTURE
30 CABOOLTURE HOSPITAL MCKEAN STREET CABOOLTURE 4510 07 5433 8888 07 5495 7623
District Fac Code
Facility Address Suburb Pcde Phone Fax
46 KILCOY HOSPITAL 16 BROWN STREET KILCOY 4515 07 5497 1333 07 5497 1050
16 REDCLIFFE HOSPITAL ANZAC AVENUE REDCLIFFE 4020 07 3883 7777 07 3883 1925
ROCKHAMPTON
139 MOUNT MORGAN HOSPITAL MORGAN STREET MOUNT MORGAN 4714 07 4938 1311 074938 1540
141 ROCKHAMPTON HOSPITAL CANNING STREET ROCKHAMPTON 4700 07 4920 6211 07 4922 1040
145 WOORABINDA HOSPITAL MUNNS DRIVE, WOORABINDA
VIA DUARINGA 4702 07 4935 0133 07 4935 0130
144 YEPPOON HOSPITAL ANZAC PARADE YEPPOON 4703 07 4939 3511 07 4939 3517
910 DUARINGA OUTPATIENTS CLINIC
C/- QATB CENTRE, ALICE STREET
DUARINGA 4702
911 EMU PARK OUTPATIENTS CLINIC
C/- SCHOOL OF ARTS BUILDING , HILL
STREET
EMU PARK 4702
918 MARLBOROUGH OUTPATIENTS CLINIC
C/- QATB CENTRE MARLBOROUGH 4705
922 OGMORE OUTPATIENTS CLINIC C/- QATB CENTRE OGMORE 4706
926 ST LAWRENCE OUTPATIENTS CLINIC
C/- QATB CENTRE ST LAWRENCE 4707
ROMA
114 DIRRANBANI HOSPITAL JANE STREET DIRRANBANDI 4486 07 4625 8222
115 INJUNE HOSPITAL FIFTH AVENUE INJUNE 4454 07 4626 1188
116 MITCHELL HOSPITAL ANN STREET MITCHELL 4465 07 4623 1277 07 4623 1866
117 MUNGINDI HOSPITAL BARWON STREET MUNGINDI 2406 02 6753 2166
119 ROMA HOSPITAL MCDOWALL STREET ROMA 4455 07 4622 1433 07 4622 3830
120 ST GEORGE HOSPITAL VICTORIA STREET ST GEORGE 4487 07 4625 3144 07 4625 4185
121 SURA T HOSPITAL IVAN STREET SURAT 4417 07 4626 5166 07 4626 5177
123 WALLUMBILLA HOSPITAL RUSSELL STREET WALLUMBILLA 4428 07 4623 4233
903 BOLLON OUTPATIENTS CLINIC MAIN STREET BOLLON 4488
ROYAL BRISBANE
26 KEPERRA HOSPITAL 59 CORRIGAN STREET KEPERRA 4054 07 3355 9200 07 3354 1792
931 QUEENSLAND RADIUM
INSTITUTE QRI HOUSE, ROYAL
BRISBANE HOSPITAL
HERSTON ROAD HERSTON 4029 07 3636 7687 07 3252 2746
5 ROYAL BRISBANE HOSPITAL (INCL ROSEMOUNT)
HERSTON ROAD HERSTON 4029 07 3636 8111 07 3257 1765
ROYAL CHILDREN’S
17 RIVERTON CENTRE 75 CHRISTIAN STREET CLAYFIELD 4011 07 3636 7111
7 ROYAL CHILDREN’S HOSPITAL HERSTON ROAD HERSTON 4029 07 3636 8111 07 3257 1768
ROYAL WOMEN’S
9 ROYAL WOMEN’S HOSPITAL BOWEN BRIDGE ROAD HERSTON 4029 07 3636 8111 07 3257 1781
SOUTH BURNETT
63 CHERBOURG HOSPITAL FISHER STREET CHERBOURG 4605 07 4168 1888 07 4168 1908
70 KINGAROY HOSPITAL 166 YOUNGMAN
STREET KINGAROY 4610 07 4162 9200 07 4162 4693
75 MURGON HOSPITAL CORONATION DRIVE MURGON 4605 07 4168 1444 07 4168 2811
76 NANANGO HOSPITAL 135 BRISBANE STREET NANANGO 4615 07 4163 1533 07 4163 2797
77 WONDAI HOSPITAL BRAMSTON STREET WONDAI 4606 07 4168 5555 07 4168 5470
923 PROSTON OUTPATIENTS CLINIC 31 BLAKE STREET PROSTON 4613 07 4168 9288 SOUTHERN DOWNS
93 GOONDIWINDI HOSPITAL BOWEN STREET GOONDIWINDI 4390 07 4671 1233 07 4671 2827
94 INGLEWOOD HOSPITAL CUNNINGHAMM
HIGHWAY INGLEWOOD 4387 07 4652 1311 07 4652 1527
98 MILLMERRAN HOSPITAL 50 COMMENS STREET MILLMERRAN 4357 07 4695 1211 07 4695 1202
100 STANTHORPE HOSPITAL MCGREGOR TERRACE STANTHORPE 4380 07 4681 5222 07 4681 1376
103 TEXAS HOSPITAL HIGH STREET TEXAS 4385 07 4653 1233 07 4653 1536 105 WARWICK HOSPITAL 56 LOCKE STREET WARWICK 4370 07 4661 1555 07 4661 5365
District Fac Code
Facility Address Suburb Pcde Phone Fax
SUNSHINE COAST
43 CALOUNDRA HOSPITAL WEST TERRACE CALOUNDRA 4551 07 5491 1888 07 5491 7540
48 MALENY HOSPITAL BEAN STREET MALENY 4552 07 5494 2208 07 5494 3123
49 NAMBOUR GENERAL HOSPITAL HOSPITAL ROAD NAMBOUR 4560 07 5470 6600 07 5441 6650
TABLELANDS
211 ATHERTON HOSPITAL JACK STREET ATHERTON 4883 07 4091 1211 07 4091 3502
215 CHILLAGOE HOSPITAL HOSPITAL RESERVE CHILLAGOE 4871 07 4094 7162 07 4094 7117
217 CROYDON HOSPITAL SIRCOM STREET CROYDON 4871 07 4745 6133 07 4045 6162 218 FORSAYTH HOSPITAL FOURTH STREET FORSAYTH 4871 07 4062 5372 07 4062 5412
219 GEORGETOWN HOSPITAL HIGH STREET GEORGETOWN 4871 07 4062 1266 07 4062 1226
221 HERBERTON HOSPITAL BERTHA STREET HERBERTON 4872 07 4096 2222 07 4096 2451
917 MALANDA OUTPATIENTS CLINIC
46 PATRICK STREET MALANDA 4885 07 4096 5339 07 4096 5339
223 MAREEBA DISTRICT HOSPITAL 2 LLOYDS STREET MAREEBA 4880 07 4092 2322 07 4092 3535
920 MILLAA MILLAA OUTPATIENTS
CLINIC PALM AVENUE MILLAA MILLAA 4886 07 4097 2223 07 4097 2431
924 RAVENSHOE OUTPATIENTS CLINIC
GRIGG STREET RAVENSHOE 4872 07 4097 6223 07 4079 6558
908 DIMBULAH HOSPITAL 11 STEPHENS STREET DIMBULAH 4872 07 4093 5333 07 4093 5127
225 MOUNT GARNET OUTPATIENTS CLINIC
TALC STREET MOUNT GARNET 4872 07 4097 9101
THE PRINCE CHARLES HOSPTIAL & D ISTRICT
27 BALD HILLS ACUTE (THE) HOSPITAL
99 HOYLAND STREET BALD HILLS 4036 07 3261 3311 07 3269 1550
4 PRINCE CHARLES (THE) HOSPITAL
RODE ROAD CHERMSIDE 4032 07 3350 8111 07 3350 8825
THE QUEEN ELIZABETH II HOSPITAL & D ISTRICT
22 QUEEN ELIZABETH II JUBILEE HOSPITAL
KESSELS ROAD COOPERS PLAINS 4108 07 3275 6111 07 3277 8807
TOOWOOMBA
45 GATTON HOSPITAL 97 - 108 WILLIAM STREET
GATTON 4343 07 5462 0110 07 5462 3597
99 OAKEY HOSPITAL BEALE STREET OAKEY 4401 07 4691 1377 07 4691 1495
104 TOOWOOMBA HOSPITAL WILMOT STREET TOOWOOMBA 4350 07 4631 6211 07 4639 1098
TORRES
213 BAMAGA HOSPITAL SEGAUKAZ STREET BAMAGA 4876 07 4069 3166 07 4069 3314
226 THURSDAY ISLAND HOSPITAL VICTORIA PARADE THURSDAY ISLAND 4875 07 4069 1109 07 4069 1603
942 BADU ISLAND PRIMARY HEALTH CENTRE
BADU ISLAND 4875 07 4069 4127 07 4069 4127
943 BOIGU ISLAND PRIMARY
HEALTH CENTRE BOIGU ISLAND 4875 07 4069 4685 07 4069 4367
946 COCONUT ISLAND PRIMARY HEALTH CENTRE
BADU ISLAND 4875 07 4069 4288 07 4069 4377
944 DARNLEY ISLAND PRIMARY HEALTH CENTRE
DARNLEY ISLAND 4875 07 4069 4004 07 4069 4370
945 DAUAN ISLAND PRIMARY
HEALTH CENTRE DAUAN ISLAND 4875 07 4069 4260 07 4069 4127
957 INJINOO PRIMARY HEALTH CENTRE
BAMAGA 4875 07 4069 3465 07 4069 3221
939 THURSDAY ISLAND MEDICAL SERVICE
C/- THURSDAY ISLAND HOSPITAL , VICTORIA PARADE
THURSDAY ISLAND 4875 07 4069 1109 07 4069 1603
961 KUBIN ISLAND PRIMARY
HEALTH CENTRE MOA ISLAND 4875 07 4069 4286 07 4069 4373
947 MABUIAG ISLAND PRIMARY HEALTH CENTRE
MABUIAG ISLAND 4875 07 4069 4139 07 4069 4374
948 MURRAY ISLAND PRIMARY HEALTH CENTRE
MURRAY ISLAND 4875 07 4069 4089 07 4069 4369
958 NEW MAPOON HEALTH CENTRE NEW MAPOON
CMAPOON VIA
B 4875 07 4069 3454 07 4069 3308
District Fac Code
Facility Address Suburb Pcde Phone Fax
COMMUNITY COUNCIL,
BAMAGA
C/- POST OFFICE
949 SAIBAI ISLAND PRIMARY HEALTH CENTRE
SAIBAI ISLAND 4875 07 4069 4252 07 4069 4366
960 SESIA PRIMARY HEALTH
CENTRE SESIA COMMUNITY
COUNCIL, C/- POST OFFICE
SESIA VIA BAMAGA 4875 07 4069 3271 07 4069 3347
950 ST PAUL’S ISLAND PRIMARY HEALTH CENTRE
MOA ISLAND 4875 07 4069 4348 07 4069 4375
951 STEPHEN ISLAND PRIMARY
HEALTH CENTRE STEPHENS ISLAND 4875 07 4069 4086 07 4069 4371
952 WARRABER ISLAND PRIMARY HEALTH CENTRE
WARRABER ISLAND 4875 07 4069 4189 07 4069 4378
953 YAM ISLAND PRIMARY HEALTH CENTRE
YAM ISLAND 4875 07 4069 4176 07 4069 4359
954 YORKE ISLAND PRIMARY HEALTH CENTRE
YORKE ISLAND 4875 07 4069 4296 07 4069 4372
TOWNSVILLE
196 INGHAM HOSPITAL MCILWRAITH STREET INGHAM 4850 07 4776 2000 07 4773 2624 199 KIRWAN HOSPITAL FOR
WOMEN THURINGOWA DRIVE THURINGOWA
CENTRAL 4817 07 4773 0222 07 4773 2103
197 PALM ISLAND HOSPITAL MANGO AVENUE, GREATER PALM ISLAND
PALM ISLAND 4816 07 4770 1144 07 4770 1265
198 TOWNSVILLE GENERAL HOSPITAL
EYRE STREET, NORTH WARD
TOWNSVILLE 4810 07 4781 9211 07 4771 3085
916 MAGNETIC ISLAND HEALTH
SERVICE CENTRE 76 SOONING STREET, NELLY BAY
MAGNETIC ISLAND 4819 07 4778 5107
WEST MORETON
42 BOONAH HOSPITAL LEONARD STREET BOONAH 4310 07 5463 1266 07 5462 4005
44 ESK HOSPITAL 30 H IGHLAND STREET ESK 4312 07 5424 1288 07 5462 4004
15 IPSWICH HOSPITAL EAST STREET IPSWICH 4305 07 3810 1111 07 3812 1419
47 LAIDLEY HOSPITAL 75 WILLIAM STREET LAIDLEY 4341 07 5465 1499 07 5462 4006
963 WOLSTON PARK HOSPITAL
MEDICAL CENTRE WOLSTON PARK
ROAD WACOL 07 3271 8222 07 3271 4008
9. QUEENSLAND PRIVATE HOSPITALS as at 31 October, 2000 � � PALLAMANDA PRIVATE HOSPITAL (07) 5532 6444 150 Queen Street, SOUTHPORT Q 4215 Fax: (07) 5591 4675 P ALLORA DISTRICT CO-OPERATIVE HOSPITAL (07) 4666 3171 Herbert Street, ALLORA Q 4362 Fax: (07) 4666 3875 � P ANDREA AHERN PRIVATE HOSPITAL (07) 5491 1522 Beerburrum Street, CALOUNDRA Q 4551 Fax: (07) 5491 9107 P BELMONT PRIVATE HOSPITAL (07) 3398 0111
Cnr Old Cleveland & Creek Roads, Fax: (07) 3395 2205 CARINA Q 4152
3 P BRISBANE ENDOSCOPY SERVICES (07) 3344 1844 16-17 McCullough Centre 259 McCullough Street, Fax: (07) 3344 2739 SUNNYBANK Q 4109
3 P BRISBANE GASTROSCOPY & COLONSCOPY (07) 3831 1804 Level 2, 35 Astor Terrace, SPRING HILL Q 4000 Fax: (07) 3835 1075 3 P BRISBANE GASTROSCOPY & COLONSCOPY (07) 3878 7222 (INDOOROOPILLY) Fax: (07) 3878 7555 12 Riverview Tce INDOOROOPILLY Q 4068 3 P BROCKWAY HOUSE DAY THEATRE (07) 5591 3655 82 Queen Street, SOUTHPORT Q 4215 Fax: (07) 5531 1083 3 P CABOOLTURE EYE CENTRE (07) 5499 1933 86 King Street, CABOOLTURE Q 4510 Fax: (07) 5499 1033 � P CABOOLTURE HOSPITAL (07) 5495 9400 McKEAN ST CABOOLTURE Fax: (07) 54338700 3 CAIRNS DAY SURGERY (07) 40515 328 156 - 160 Grafton Street, CAIRNS Q 4870 Fax: (07) 40317 049 3 P CAIRNS DIALYSIS CENTRE (07) 4041 1922 Level 12..15 Lake Street, CAIRNS Q 4870 Fax:(07) 4041 1933 3 CAIRNS SURGICAL CENTRE (07) 4032 1011 92 Pease Street MANOORA, CAIRNS Q 4870 Fax: (07) 4053 7145 � � PCALVARY PRIVATE HOSPITAL (07) 4052 5220 1 Upward Street, CAIRNS Q 4870 Fax: (07) 4051 6009 CANOSSA HOSPITAL (07) 3375 5562
169 Seventeen Mile Rocks Road, OXLEY Q 4075 Fax: (07) 3375 3860 � P COOLOOLA COMMUNITY PRIVATE HOSPITAL (07) 5483 0500 82 - 86 Channon Street, GYMPIE Q 4570 Fax: (07) 5482 7041 3 COUGAL STREET SURGICENTRE (07) 5532 5533 34 Cougal Street, SOUTHPORT Q 4215 Fax: (07) 5532 5316 CLIFTON CO-OPERATIVE HOSPITAL LTD ̀ (07) 4697 3377 PO BOX 1, CLIFTON Q 4361 Fax: (07) 4697 3785 P CROWS NEST & DIST CO-OPERATIVE HOSPITAL SOCIETY (07) 4698 1355 8 Grace Street, CROWS NEST Q 4355 Fax: (07) 46983 500 3 EASTERN ENDOSCOPY CENTRE (07) 3822 7455 120 Birkdale Road, BIRKDALE Q 4159 Fax: (07) 3822 7466 3 P EYE-TECH DAY SURGERIES (07) 3831 4244 St Andrew's Place, Level 3, 33 North Street, Fax: (07) 3831 4266 SPRING HILL Q 4000 � � PFRIENDLY SOCIETY PRIVATE HOSPITAL (07) 41529 133 19-23 Bingera Street, BUNDABERG Q 4670 Fax: (07) 41512 180 � P GREENSLOPES PRIVATE HOSPITAL (07) 3394 7111 Newdegate Street, GREENSLOPES Q 4120 Fax: (07) 3394 7322 3 HIGHLANDS DAY HOSPITAL (07) 5574 9111 95 Alexander Drive, NERANG Q 4211 Fax: (07) 5574 9400 P HILLCREST PRIVATE HOSPITAL (07) 4932 1321 Talford Street, ROCKHAMPTON Q 4700 Fax: (07) 4922 5936 � P HOLY SPIRIT HOSPITAL (07) 3834 6111 Wickham Terrace, BRISBANE Q 4000 Fax: (07) 3834 6558 P IPSWICH HOSPICE CARE 07) 3812 0063 37 Chermside Road, EASTERN HEIGHTS Q 4305 Fax: (07) 3812 0232 � � PJOHN FLYNN HOSPITAL (07) 5598 9000 Boyd Street, TUGUN Q 4224 Fax: (07) 5598 0486 P KILLARNEY & DISTRICT MEMORIAL HOSPITAL (07) 4664 1488 Cedar Street, KILLARNEY Q 4373 Fax: (07) 4664 1698 LOGAN PRIVATE HOSPITAL (07) 3804 4500 48 Armstrong Road, MEADOWBROOK Q 4131 Fax: (07) 3804 4555 3 P LOGAN DAY SURGERY (07) 3806 1689 66 Bryants Road, LOGANHOLME Q 4129 Fax: (07) 3801 5212
3 P MAINS ROAD ENDOSCOPY (07) 3344 7155 1st Floor, 309 Mains Road, SUNNYBANK Q 4109 Fax: (07) 3344 7311 P MATER MISERICORDIAE CHILDREN’S PRIVATE HOSPITAL (07) 3840 2498 Annerley Road, SOUTH BRISBANE Q 4101 Fax: (07) 3840 2499 3 P MATER MISERICORDIAE DAY UNIT (07) 49535 900 1 Wellington Street, MACKAY Q 4740 Fax: (07) 49535988 � P MATER MISERICORDIAE MOTHER'S PRIVATE HOSPITAL (07) 3840 8847 Raymond Terrace, SOUTH BRISBANE Q 4101 Fax: (07) 3840 8705 � P MATER MISERICORDIAE PRIVATE HOSPITAL (07) 3840 1111 Vulture Street, SOUTH BRISBANE Q 4101 Fax: (07) 3846 2980 � P MATER MISERICORDIAE HOSPITAL (07) 4153 9539 Bourbong Street, BUNDABERG Q 4670 Fax: (07) 4153 1063 ��P MATER MISERICORDIAE HOSPITAL (07) 4971 3713 Rosella Street GLADSTONE Q 4680 Fax:(07) 4971 3403 � � PMATER MISERICORDIAE HOSPITAL (07) 4951 9111 Gordon Street, MACKAY Q 4740 Fax: (07) 4951 9115 � � PMATER MISERICORDIAE HOSPITAL (07) 47274 444 Fulham Road, PIMLICO Q 4810 Fax: (07) 47251 034 � � P MATER MISERICORDIAE HOSPITAL (07) 4931 3313 Ward Street, ROCKHAMPTON Q 4700 Fax: (07) 4931 3477 P MATER HOSPITAL YEPPOON (07) 4939 4611 Cnr Cliff and Hutton Streets, YEPPOON Q 4703 Fax: (07) 4939 4787 3 P [The] MATER PRIVATE CENTRE FOR HAEMATOLOGY & (07) 3335 1900 ONCOLOGY Fax: (07) 33717384 293 Vulture Road, SOUTH BRISBANE Q 4101 P MATER PRIVATE HOSPITAL REDLAND (07) 3821 9444 Weippin Street, CLEVELAND Q 4163 Fax: (07) 3846 3980 P MT OLIVET PRIVATE HOSPITAL (07) 3240 1111 Main Street, KANGAROO POINT Q 4169 Fax: (07) 3393 1983 P NEW FARM CLINIC PRIVATE HOSPITAL (07) 3358 3888 22 Sargent Street, NEW FARM Q 4005 Fax: (07) 3358 4781 [The] NOOSA HOSPITAL & SPECIALIST CENTRE (07) 5455 9200 111 Goodchap Street, NOOSAVILLE Q 4566 Fax: (07) 5455 9222
3 P NORTH QUEENSLAND DAY SURGERY (07) 47252 677 119 Kings Road, Pimlico TOWNSVILLE Q 4812 Fax: (07) 47252 005 � � PNORTH WEST PRIVATE HOSPITAL (07) 3246 3133 137 Flockton Street, Fax: (07) 3246 3100 EVERTON PARK Q 4053 3 CHASELY DAY SURGERY (07) 3870 3960 Wesley Medical Centre, Chasley Street Fax: (07) 3870 3359 AUCHENFLOWER Q 4066 PACIFIC DAY SURGERY CENTRE (07) 3257 7733 38 Misterton Street Fax: (07) 3257 7744 FORTITUDE VALLEY Q 4006 PACIFIC PRIVATE HOSPITAL (07) 5556 6222 119-123 Nerang Street, SOUTHPORT Q 4215 Fax: (07) 5556 6222 P PALM BEACH-CURRUMBIN PRIVATE HOSPITAL (07) 5534 4944 37 Balinga Street, CURRUMBIN Q 4223 Fax: (07) 5534 7752 3 P PENINSULA EYE CENTRE (07) 3283 3488 47 Redcliffe Parade, REDCLIFFE Q 4020 Fax: (07) 3284 5091 � P PENINSULA PRIVATE HOSPITAL (07) 3284 8577 Cnr George and Florence Streets, Fax: (07) 3283 1871 REDCLIFFE Q 4020 3 P PINDARA DAY PROCEDURE CENTRE (07) 5588 9588 Allchurch Avenue, BENOWA Q 4127 Fax: (07) 5588 9580 � � PPINDARA PRIVATE HOSPITAL (07) 5588 9888 Allchurch Avenue, BENOWA Q 4127 Fax (07) 5588 9811 P PIONEER VALLEY HOSPITAL (07) 4942 1144 Norris Road, NORTH MACKAY Q 4740 Fax: (07) 4942 4297 PITTSWORTH AND DISTRICT HOSPITAL (07) 4693 1422 FRIENDLY SOCIETY Fax: (07) 4693 1311 10 Weale Street, PITTSWORTH Q 4356 3 P QFG DAY THEATRES (07) 3832 3243 St Andrew's Place, Level 4, 33 North Street, Fax: (07) 3832 3247 SPRING HILL Q 4000 3 P QUEENSLAND EYE CENTRE (07) 3236 9844 St Andrew’s Place, Level 1, 33 North Street, Fax: (07) 3236 9855 SPRING HILL Q 4000 � P RIVERVIEW PRIVATE HOSPITAL (07) 3881 7222
Dixon Street, STRATHPINE Q 4500 Fax: (07) 3881 0122 3 P RODERICK STREET DAY SURGERY (07) 3281 7417 23 Roderick Street, IPSWICH Q 4305 Fax: (07) 3812 0046 �� PSELANGOR PRIVATE HOSPITAL (07) 5441 2311 Netherton Street, NAMBOUR Q 4560 Fax: (07) 5441 7598 3 SHORT STREET DAY SURGERY (07) 5528 4011 2 Short Street SOUTHPORT QLD 4215 Fax: (07) 5528 4033 � � P ST ANDREW'S PRIVATE HOSPITAL (07) 3816 9999 12 Roderick Street, IPSWICH Q 4305 Fax: (07) 3816 9900 � P ST ANDREW'S TOOWOOMBA HOSPITAL (07) 4631 4666 280-288 North Street, TOOWOOMBA Q 4350 Fax: (07) 4633 4059 P ST ANDREW'S WAR MEMORIAL HOSPITAL (07) 3834 4444 457 Wickham Terrace BRISBANE Q 4000 Fax: (07) 3832 6006
P ST AUBYN'S PRIVATE HOSPITAL (07) 4162 1444 29 Markwell Street, KINGAROY Q 4610 Fax: (07) 4162 4688 P ST JOHN'S HOSPITAL (07) 4922 4062 Victoria Parade, ROCKHAMPTON Q 4700 Fax: (07) 4922 2742 P ST STEPHEN'S PRIVATE HOSPITAL (07) 4123
8555 172 John Street, MARYBOROUGH Q 4650 Fax: (07) 4122 3669 � � PST VINCENT'S HOSPITAL (07) 46904 000 Scott Street, TOOWOOMBA Q 4350 Fax: (07) 46904 400 � P ST VINCENT'S ROBINA HOSPITAL (07) 5501 8333 cnr Bayberry Lane & Robina Town Centre Drive Fax: (07) 5501 8399 ROBINA Q 4226 � � P [The] SUNNYBANK PRIVATE HOSPITAL (07) 3345 6522 245 McCullough Street, SUNNYBANK Q 4109 Fax: (07) 3345 8537 3 P SUNSHINE COAST DAY HOSPITAL (07) 5443 5333 Cnr Memorial & Second Avenues, Fax: (07) 5443 5770 COTTON TREE Q 4558 3 P SUNSHINE COAST HAEMATOLOGY & ONCOLOGY CLINIC (07) 5479 0000 32 Second Avenue, MAROOCHYDORE Q 4558 Fax: (07) 5479 5050 � � P SUNSHINE COAST PRIVATE HOSPITAL (07) 5444 5722
Syd Lingard Drive, BUDERIM Q 4556 Fax: (07) 5444 7001 3 TERRACE WEST ENDOSCOPY CENTRE (07) 3812 1426 18 Limestone Street, IPSWICH Q 4305 Fax: (07) 3812 1388 3 [The] T&G DAY SURGERY UNIT (07) 3221 8611 11th Floor, Suite 3, Fax: (07) 3210 0602 141 Queen Street, BRISBANE Q 4000 P TOOWONG PRIVATE HOSPITAL (07) 3371 5899 492-496 Milton Road, AUCHENFLOWER Q 4066 Fax: (07) 3371 5070
3 P TOOWOOMBA SURGICENTRE (07) 4638 3899 18 Scott Street, TOOWOOMBA Q 4350 Fax: (07) 4638 8150 3 P TRI RHOSEN DAY SURGERY (07) 3282 8800 1 Court Street, IPSWICH Q 4305 Fax: (07) 3282 8900 P [The] WESLEY CLINIC FOR HAEMATOLOGY (07) 3335 1900 & ONCOLOGY Fax: (07) 3371 7384 1st Floor, Wesley Medical Centre, Chasley Street AUCHENFLOWER Q 4006 3 P[The] WESLEY CLINIC FOR HYPERBARIC MEDICINE (07) 3371 6033 1st Floor, Wesley Medical Centre, Chasley Street Fax: (07) 3371 1566 AUCHENFLOWER Q 4006 3 P [The] WESLEY GOLD COAST HOSPITAL, (07) 5509 8406 DAY SURGERY CENTRE Fax: (07) 5503 0059 Level 1, 103 Nerang Street, SOUTHPORT Q 4215 � � P[The] WESLEY PARKHAVEN HOSPITAL (07) 4722 8822 11-13 Bayswater Road, HERMIT PARK Q 4812 Fax: (07) 4721 3365 � P [The] WESLEY TURRAWAN HOSPITAL (07) 3262 1133 641 Sandgate Road, CLAYFIELD Q 4011 Fax: (07) 3862 4024 � � P[The] WESLEY HOSPITAL (07) 3232 7000 Chaseley Street, AUCHENFLOWER Q 4066 Fax: (07) 3371 6834 P denotes facilities accredited with an Approved Quality Assurance Program � denotes those with maternity facilities � denotes day surgery facilities
3 denotes free-standing day hospital Number of licensed private hospitals: 88
10. Aged Care Homes/Hostels
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Allambe Mercy Centre 15 Hostel 12 Chalk St,
Wooloowin 4030 3357 7822 3357 7024 PO Box 508 Lutwyche 4030
Amarina Nursing Home 60 Nursing Home
26 Palmer St, Windsor 4030
3857 5491 3357 9323 26 Palmer Street Windsor 4030 Ashworth House Nursing Home
60 Nursing Home
Kolberg St, Zillmere 4034
3265 6888 3265 2218 Kolberg Street Zillmere 4034 Aspley Respite Centre CCP
15 C 477 Robinson Road, Aspley 4034
3263 3129 GPO Box 282 Brisbane 4001 Berlasco Court Nursing Home
60 Nursing Home
150 Central Ave, Indooroopilly 4068
3371 4377 3870 3561 150 Central Avenue
Indooroopilly 4068 Blue Waters Nursing home
36 Nursing Home
14 Brighton Tce, Sandgate 4017
3269 6795 3869 3599 14 Brighton Terrace
Sandgate 4017 BNS, Sandgate CCP 25 C 50 Ibis Avenue,
Deagon 4017 3369 1717
Brisbane North Aboriginal & Torres Str.
20 C Shop 5, Mitchelton Shop Cent, Mitchelton
3855 3311 PO Box 6094 Michelton 4053 Brisbane North CACPs (BNS Ashgrove)
32 C 156 Barnett Road, Ashgrove 4060
3366 6211 156 Barnett Road
Ashgrove 4060 Brookfield Village Hostel 110 Hostel 139 Gold Creek Rd,
Brookfield 4069 3374 1134 3374 2390 139 Gold Creek
Road Brookfield 4069
Brookfield Village Nursing Home
52 Nursing Home
139 Gold Creek Rd, Brookfield 4069
3374 1134 3374 2390 139 Gold Creek Road
Brookfield 4069 Carrington Nursing Home
49 Nursing Home
21 Miles St, Clayfield 4011
3262 5641 3862 4937 PO Box 29 Albion 4010 Clifford House Hostel 40 Hostel 44 Jimbour St,
Wooloowin 4030 3857 6766 3857 4494 44 Jimbour
Street Wooloowin 4030
Clifford House Nursing Home
40 Nursing Home
44 Jimbour St. Wooloowin 4030
3857 6766 3857 4494 44 Jimbour Street
Wooloowin 4030 Clive Burdeu Nursing Home
30 Nursing Home
79 Moray St, New Farm 4005
3831 4272 3358 2185 PO Box 3 New Farm 4005 Corinya Nursing Home 80 Nursing
Home 218 Moray St, New Farm 4005
3358 2888 3358 4410 17 Muller Street Redland Bay 4165 Denmora Nursing Home 30 Nursing
Home 20 Cowlishaw St, Bowen Hills 4006
3252 3987 3252 9095 20 Cowlishaw Street
Bowen Hills 4006 Emmaus Aged Persons Home
72 Hostel 131 Queens Rd, Banyo 4014
3267 6366 3267 6835 PO Box 5 Banyo 4014 Emmaus Community Care Packages
15 C 131 Queens Rd, Nudgee 4014
3267 0163 PO Box 5 Banyo 4014 Emmaus Nursing Home 34 Nursing
Home 131 Queens Rd, Nudgee 4014
3267 6366 3267 6835 PO Box 5 Banyo 4014 Eventide, Sandgate Nursing Home
390 Nursing Home
Beaconsfield Tce, Brighton 4017
3269 8666 3269 1550 Beaconsfield Terrace
Brighton 4017 Freemasons Hostel 290 Hostel 60 Wakefield St,
Sandgate 4017 3269 4011 3269 2470 60 Wakefield
Street Sandgate 4017
Freemasons Nursing Home
230 Nursing Home
60 Wakefield St, Sandgate 4017
3269 4011 3269 2470 60 Wakefield Street
Sandgate 4017 Gilbert Care Services CCP
20 C 17 Rohlf Street, Dayboro 4521
3425 1953 Hilltop Gardens Hostel 88 Hostel 23 Rochester Tce,
Kelvin Grove 3831 5427 3832 6604 23 Rochester
Terrace Kelvin Grove 4059
Hilltop Gardens Nursing Home
30 Nursing Home
23 Rochester Tce, Kelvin Grove
3831 5427 3832 6604 23 Rochester Terrace
Kelvin Grove 4059 Holy Cross Hostel 27 Hostel 22 Morris St,
Wooloowin 4030 3857 4762 3357 6177 22 Morris Street Wooloowin 4030
Holy Spirit CCP 5 C Cnr Beams & Gympie Rds, Carseldine 4034
3263 0300 PO Box 129 Aspley 4034 Holy Spirit Hostel 100 Hostel Cnr Beams & Gympie
Rds, Carseldine 4034 3263 0300 3263 7732 PO Box 129 Aspley 4034
Iona Nursing Home 60 Nursing Home
129 Brookfield Rd, Kenmore 4069
3878 4000 3378 8110 GPO Box 1465 Brisbane 4001 Jubilee Community Care Association Inc
25 C 180 Jubilee Tce, Bardon 4065
3366 7844 PO Box 2040, Bardon 4065 Kedron Nursing Home 41 Nursing
Home 171 Kitchener Rd, Kedron 4031
3359 0266 3359 1516 17 Muller Street Redland Bay 4165 Keperra Sanctuary Hostel
30 Hostel 998 Samford Rd, Keperra 4054
3355 5188 3354 1320 998 Samford Road
Keperra 4054 Madonna Villa Nursing Home
52 Nursing Home
60 Church Rd, Mitchelton 4053
3355 8100 (NH x8132)
3855 2658 46 Church Rd Mitchelton 4053 Marooma Nursing Home 61 Nursing
Home 12 Federation St, Windsor 4030
3857 3010 3857 8081 Qld Nursing Homes P/L 12
Windsor 4030 Merriwee Court Hostel 42 Hostel Cnr Oxford & Jackson
Sts, Hamilton 4007 3268 6875 3216 4110 GPO Box 1465 Brisbane 4001
Moonah Park Hostel 30 Hostel 28 Blaker Rd, Mitchelton 4053
3357 5900 3855 3233 28 Blaker Road Mitchelton 4053 Moonah Park Retirement Village CCP
10 C 28 Blaker Rd, Mitchelton 4053
3855 3200 PO Box 3 New Farm 4005 Nimbin Nursing Home 120 Nursing
Home 7 Sargeant St, New Farm 4005
3358 3133 3358 5929 PO Box 2023 Fortitude Valley 4006 Noel Land Nursing Lodge
31 Nursing Home
2603 Moggill Rd, Pinjarra Hills 4069
3378 8377 3378 8400 PO Box 133 Kenmore 4069 Nunyara Nursing Home 78 Nursing
Home 69 Moray St, New Farm 4005
3358 3153 3254 1095 PO Box 225 Wilston 4051 Oxford Park CCP 10 C Palm Lodge Community Aged Care CCP
32 C 424 Bowen Tce, New Farm 4005
3254 0657 PO Box 912 Fortitude Valley 4006 Palm Lodge Hostel 29 Hostel 15 Moreton Street,
New Farm 4005 3246 2777 3246 2700 PO Box 955 Fortitude Valley 4006
Palm Lodge Nursing Home
68 Nursing Home
424 Bowen Tce, New Farm 4005
3358 2022 3358 3156 424 Bowen Terrace
New Farm 4005 Penola Nursing Home 30 Nursing
Home 7 Sugarloaf St, Wavell Hts 4012
3266 4200 3266 3619 7 Sugarloaf St Wavell Hts 4012 Qld Jewish Community (Brisbane North) CCP
8 C Ascot 4007 9 Borneo Court Mt Tamborine 4272 Rosalie Nursing Care Centre
40 Nursing Home
18 Howard St, Rosalie 4064
3367 0132 3369 7818 7 Everleigh St Woolloowin 4030 Shalom Nursing Home 50 Nursing
Home Cnr Gympie & Beams Rds, Carseldine 4034
3263 0300 3263 7732 PO Box 129 Aspley 4034 Southerden Lodge CCP 20 C Cnr Days Rd &
Southerden Ave, 3399 3422 3835 1114 GPO Box 1465 Brisbane 4001
Southerden Lodge Hostel
32 Hostel Cnr Days Rd & Southerden Ave,
3352 5490 3356 0487 GPO Box 1465 Brisbane 4001 St James' Nursing Home 21 Nursing
Home 11 Royal Ave, Wavell Heights 4012
3266 2216 3266 9409 11 Royal Ave Wavell Heights 4012 St John's Home for Aged Men Hostel
61 Hostel Cnr Exmouth & Orchard Sts,
3870 7479 3870 9503 Cnr Exmouth & Orchard Sts
Toowong 4066 St Joseph's Hostel 20 Hostel 67 Bage St, Nundah
4012 3266 1644 5496 2850 41 Coronation
Avenue Beachmere 4510
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code St Joseph's Villa Hostel 56 Hostel 46 Church Rd,
Mitchelton 4053 3355 8100 3355 3418 46 Church Road Mitchelton 4053
St Luke's Nursing Service (Camp Hill) CCP
20 C 101 Watson St, Camp Hill 4152
3395 3055 13 Railway Terrace
Milton 4064 St Luke's Nursing Service, Logan Branch
20 C 151 Wembley Road Woodridge 4114
3369 7700 13 Railway Terrace
Milton 4064 St Martin's Nursing Home
102 Nursing Home
304 Roghan Rd, Taigum 4034
3265 5377 3216 2380 PO Box 421 Brisbane 4001 St Paul's Villa Hostel 43 Hostel 59 Main Ave, Bardon
4065 3371 8443 3371 7110 59 Main Ave Rainworth 4065
Stafford Heights Nursing Centre
60 Nursing Home
430 Webster Rd, Stafford 4053
3359 1529 3359 2155 PO Box 439 Mt Gravatt 4122 Stafford Heights Private Hostel
10 ES/ACF 682 Rode Road, Chermside West 4032
3359 1529 3359 2155 PO Box 439 Mt Gravatt 4122 Symes Grove Hostel 105 Hostel 333 Handford Rd,
Taigum 4034 3265 3900 3265 1488 333 Handford
Road Taigum 4034
Tarry Brae CCP 10 C 129 Brookfield Rd, Kenmore 4069
38781988 GPO Box 1465 Brisbane 4001 Tarry Brae Hostel 60 Hostel 129 Brookfield Rd,
Kenmore 4069 3878 1988 3878 1082 GPO Box 1465 Brisbane 4001
The Chateau Nursing Home
135 Nursing Home
193 Moray St, New Farm 4005
3358 2944 3254 1169 PO Box 2023 Fortitude Valley 4006 Villa Maria (St Pauls Terrace) Hostel
90 Hostel 171 St Pauls Tce, Fortitude Valley 4006
3831 8065 3832 0774 171 St Pauls Terrace
Fortitude Valley 4006 War Veterans Home (Pinjarra Hills) Hostel
102 Hostel 2603 Moggill Rd, Pinjarra Hills 4069
3378 8377 3378 8400 PO Box 133 Kenmore 4069 Wheller Gardens - Cooper House
58 Hostel 930 Gympie Road, Chermside
3359 5011 3350 3916 930 Gympie Rd, Chermside 4032 Wheller Gardens - Emmaus Village
50 Hostel 930 Gympie Road, Chermside
3359 5011 3350 3916 930 Gympie Rd, Chermside 4032 Wheller Gardens - John Wesley
90 Hostel 19 Halsmere Street, Geebung
3359 5011 3350 3916 19 Halsmere Street
Geebung 4034 Wheller Gardens - Jones House
39 Nursing Home
930 Gympie Road, Chermside
3359 2793 3350 3916 930 Gympie Rd, Chermside 4001 Wheller Gardens - St John's House
80 Nursing Home
930 Gympie Road, Chermside
3359 0329 3350 3916 930 Gympie Rd, Chermside 4001 Wheller Gardens - St Luke's House
74 Nursing Home
930 Gympie Road, Chermside
3359 5587 3350 3916 930 Gympie Rd, Chermside 4001 Wheller Gardens - St Mark's
77 Hostel 930 Gympie Road, Chermside
3359 5011 3350 3916 930 Gympie Rd, Chermside 4032 Wheller Gardens - St Paul's House
56 Hostel 930 Gympie Road, Chermside
3359 7213 3350 3916 930 Gympie Rd, Chermside 4032 Woodlands Park Hostel 50 Hostel 34 Free St,
Newmarket 4051 3352 6488 3391 6966 34 Free Street Newmarket 4051
Wooloowin Nursing Home
31 Nursing Home
99 Kedron Park Rd, Wooloowin 4030
3857 5448 3857 0164 PO Box 225 Wilston 4051 Yallambee Lodge Hostel 62 Hostel 1 Esther St, Deagon
4017 3269 3233 3869 2202 1 Esther Street Deagon 4017
Yallambee Lodge Nursing Home
24 Nursing Home
1 Esther St, Deagon 4017
3269 5681 3869 2202 1 Esther Street Deagon 4017 Zion Lutheran Home 40 Nursing
Home 24 Union Street Nundah 4012
3266 5911 3266 5933 PO Box 259 Nundah 4012 Zion Lutheran Home Hostel
60 Hostel 20 Union Street Nundah 4012
3266 5911 3266 5933 PO Box 1257 Toombul 4012 Co.As.It Italian Welfare CCP
25 C Aboriginal & Islanders Hostel
24 Hostel 694 Wynnum Rd, Morningside
3395 6888 3399 3167 694 Wynnum Road
Morningside 4170 Adventist Retirement Village Nursing Home
33 Nursing Home
Redland Bay Rd, Victoria Point 4165
3207 7677 3207 7828 Redland Bay Road
Victoria Point 4165 Adventist Village Hostel 50 Hostel 571 Cleveland-
Redland Bay Road, 3207 7822 3207 7828 571
Cleveland/RedlanVictoria Point 4165
Aged Care Support Services CCP
8 C Coorparoo 4151 PO Box 1105 Coorparoo DC 4151 Amelia House CCP 15 C Annerley Nursing Home
118 Nursing Home
421 Annerley Rd, Annerley 4103
3391 2787 3391 3653 PO Box 439 Mt Gravatt 4122 Archbishop Duhig Court Hostel
52 Hostel Beddoes St, Holland Park 4121
3343 3666 3397 1304 PO Box 210 Holland Park 4121 Archbishop Duhig Nursing Home
41 Nursing Home
85 Seville St, Holland Park 4121
3343 3002 3397 1304 PO Box 210 Holland Park 4121 Autumn Lodge Nursing Home
108 Nursing Home
691 Logan Rd, Greenslopes 4120
3397 9233 3847 9211 691 Logan Road Greenslopes 4120 Beth Eden Aged Persons Home (Inf)
28 Nursing Home
19 Bell Tce, Graceville 4075
3379 9255 3278 1478 PO Box 1503 Fortitude Valley 4006 Beth Eden Hostel 33 Hostel 19 Bell Tce, Graceville
4075 3379 9255 3278 1478 PO Box 1503 or
19 Bell Tce Fortitude Valley 4006
Bethany Riverside Village Hostel
66 Hostel 94 Wynnum Rd, Norman Park 4710
3399 5282 3395 7680 94 Wynnum Road
Norman Park 4170 Bethany Riverside Village Nursing Home
30 Nursing Home
94 Wynnum Rd, Norman Park 4170
3399 1431 3395 7680 94 Wynnum Road
Norman Park 4170 Bethesda Caring Centre CCP
35 C 29 Grace Street, Corinda 4075
3379 2951 GPO Box 674 Brisbane 4001 Bethesda Caring Centre, Wesley Central Mission
70 Nursing Home
29 Grace Street, Corinda 4075
3379 2951 3379 8936 GPO Box 427 Brisbane 4001 BNS, Carina CCP 20 C 16 Bendena Terrace,
Carina Heights 4152 3278 1945
BNS, Rocklea CCP (see BNS Carina CCP)
20 C BNS, Wynnum CCP (see Wynnum BNS
C 166 Sibley Road, Wynnum West 4178
3396 5811 Brig-o-doon Nursing Home
40 Nursing Home
Mortimer Rd & Oswin St, Acacia Ridge
3373 2222 3277 3123 PO Box 6264 Acacia Ridge 4110 Buckingham Gardens Hostel
50 Hostel Buckingham St, Alexandra Hills 4161
3824 4623 3824 5142 Buckingham Street
Alexandra Hills 4161 Canossa Hostel for Ethnic Aged
16 Hostel 169 Seventeen Mile Rocks Rd, Oxley
3375 5562 3375 3860 169 Seventeen Mile Rocks Rd
Oxley 4075 Canossa Nursing Home 83 Nursing
Home 169 Seventeen Mile Rocks Rd, Oxley
3375 5562 3375 3860 169 Seventeen Mile Rocks Rd
Oxley 4075 Canossa Verona Villa Hostel
96 Hostel 169 Seventeen Mile Rocks Rd, Oxley
3375 5562 3375 3860 169 Seventeen Mile Rocks Rd
Oxley 4075 Care Management CCP 25 C 5 Meriwa Street,
Sunnybank Hills 4109 3345 7016
Carindale Nursing Home 80 Nursing Home
1121 Cavendish Rd, Mt Gravatt 4122
3343 1222 3849 4897 1121 Cavendish Road
Mt Gravatt 4122 Carramar (Sunnybank) Hostel
73 Hostel 130 Hellawell Rd, Sunnybank Hills 4109
3273 2555 3272 0135 130 Hellawell Road
Sunnybank Hills 4109 Cazna Gardens CCP (see RSL Home Care)
C 465 Hellawell Road, Sunnybank 4109
3273 8078 Cazna Gardens Hostel 94 Hostel 465 Hellawell Road,
Sunnybank 4109 3273 8078 3273 8186 PO Box 1156 Sunnybank Hills 4109
Cazna Gardens Nursing Home
40 Nursing Home
465 Hellawell Road, Sunnybank 4109
3273 8078 3273 8186 PO Box 1156 Sunnybank Hills 4109
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Chinese Fraternity Assn of Qld CCP
10 C Rm 9, 1st fl, 161 Wickham St, Fortitude
3252 9803 Rm 9, 1st Floor, 161 Wickham
Fortitude Valley 4006 Clem Jones Home for the Aged & Disabled
182 Hostel 50 Brisbane St, Bulimba 4171
3399 3422 3899 0345 50 Brisbane Street
Bulimba 4171 Coorparoo Nursing Home
61 Nursing Home
45 Shakespeare St, Coorparoo 4151
3397 6397 3847 8091 69 Ewer Street Carindale 4152 Edwin Marsden Tooth Memorial Home for the
54 Hostel 162 Oceana Tce, Manly 4179
3396 1564 3393 3746 162 Oceana Terrace
Manly 4179 Endeavour Foundation CCP (see Aged Care Support Services CCP)
C Coorparoo 4151 PO Box 1105 Coorparoo DC 4151 Ethnic Communities Council of Qld Ltd HACC
22 C 253 Boundary Street, West End 4101
3846 1099 PO Box 5199 West End 4101 Finlandia Village Hostel 45 Hostel 343 Cleveland-
Redland Bay Rd, 3207 8100 3207 6171 343 Cleveland-
Redland Bay Thornlands 4164
Flexi-Care CCP 37 C 64 Tryon St, Upper Mt Gravatt 4122
3849 2338 Forest Lake Lodge 65 ACF 12 Tewantin Way,
Ellen Grove 4077 3278 9486 3278 7488 12 Tewantin
Way Ellen Grove 4077
Forest Place Nursing Home
25 Nursing Home
276 Blunder Rd, Durack
3372 8800 3372 7537 276 Blunder Road
Durack 4077 Garden City Hostel 44 Hostel 33 Tryon St, Upper Mt
Gravatt 4122 3349 0110 3849 7355 33 Tryon Street Mt Gravatt 4122
Hanworth Hostel 20 Hostel 109-111 Lytton Rd, East Brisbane 4169
3391 5894 3391 5421 111 Lytton Road East Brisbane 4169 Helena Mylne Home Hostel
20 Hostel 20 Grace St, Lota 4179
3393 4442 3832 7008 20 Grace Street Lota 4179 Hillcrest Nursing Home 63 Nursing
Home 37-43 Dudley St, Annerley 4103
3848 4054 3892 3207 PO Box 139 Annerley 4103 Hopetoun Aged Persons Complex Hostel
54 Hostel 260 Cliveden Ave, Corinda 4075
3379 6122 3229 0170 Department for Social Mission
Brisbane 4001 Hopetoun Nursing Home 108 Nursing
Home 260 Cliveden Ave, Corinda 4075
3375 5562 3229 0170 Department of Social Mission
Brisbane 4001 Islamic Womens Assn CCP
10 C Janolma Nursing Home 38 Nursing
Home 10 Holland St, Greenslopes 4120
3397 1003 3847 2325 PO Box 1424 Beenleigh 4120 Jindalee Nursing Home 93 Nursing
Home 22 Endeavour St, Mt Ommaney 4074
3343 9255 3849 4366 PO Box 439 Mt Gravatt 4122 Lake Sherrin Hostel 48 Hostel Cnr
Boundary/Dinwoodie 3206 4146 3206 4196 Boundary Road Thornlands 4164
Lillian Cooper Nursing Home
30 Nursing Home
411 Main St, Kangaroo Point 4169
3240 1111 3393 1983 411 Main Street Kangaroo Point 4169 Marycrest Hostel 161 Hostel 411 Main St, Kangaroo
Point 4169 3391 8811 3393 1983 411 Main Street Kangaroo Point 4169
Moreton Bay Nursing Care Unit
254 Nursing Home
2082 Wynnum Rd, Wynnum 4178
3396 7644 3396 6232 2082 Wynnum Road
Wynnum 4178 Mt Gravatt Community Options (see Flexi-Care CCP)
C 64 Tryon St, Upper Mt Gravatt 4122
3849 2338 PO Box 3184 Sunnybank Hills 4109 Mt Gravatt Nursing Home
148 Nursing Home
20 Somerfield St, Mt Gravatt 4122
3349 9122 3849 7019 PO Box 439 Mt Gravatt 4122 Mt Gravatt Private Hostel 60 Hostel 20 Agay Street, Mt
Gravatt 4122 3343 9254 3343 8522 20 Agay Street,
Mt Gravatt 4122 Mt Gravatt 4122
Nagle House Hostel 12 Hostel 28 Oceana Tce, Manly 4179
3396 7860 3348 6944 28 Oceana Tce Manly 4179 Nandeebie Centre of Care Hostel
64 Hostel Winchester Rd, Alexandra Hills 4161
3824 4555 3824 5040 PO Box 5203 Alexandra Hills 4161 Nareeba Moopi Moopi Pa Aged
4 Hostel Lot 2 East Coast Rd, Dunwich, Stradbroke
3409 9340 3409 9553 PO Box 66 Dunwich 4183 Nazareth House Hostel 91 Hostel 272 Wynnum North
Rd, Wynnum 4178 3393 5511 3893 0168 272 Wynnum
North Road Wynnum 4178
Nazareth House Nursing Home
35 Nursing Home
272 Wynnum North Rd, Wynnum 4178
3393 5511 3893 0168 272 Wynnum North Road
Wynnum 4178 Nazareth Senior Citizens Home
29 Hostel 23 Hawthorne St, Woolloongabba 4102
3391 5534 3391 1707 23 Hawthorne Street
Woolloongabba 4102 Neilson Home Hostel 59 Hostel 2 Roseberry St,
Chelmer 4068 3831 9199 3379 2665 2 Rosebery
Street Chelmer 4068
Netherlands Retirement Village Hostel
42 Hostel 62 Collingwood Rd, Birkdale 4159
3822 0800 3822 0879 PO Box 913 Capalaba 4157 Pine Lodge Home for the Aged Hostel
41 Hostel 18 Balham Rd, Rocklea 4106
3277 5841 3277 3826 18 Balham Street Rocklea 4106 Pleasantville Hostel 72 Hostel 66 Rodney St, Lindum
4178 3396 5811 3396 6026 66 Rodney
Street Lindum 4178
Pleasantville Nursing Home
86 Nursing Home
66 Rodney St, Lindum 4178
3396 5811 3396 6026 PO Box 8071 Wynnum North 4178 Qld Jewish Community (Brisbane South) CCP
10 C Tarragindi 4121 9 Borneo Court Mt Tamborine 4272 Redland Bay Nursing Home
40 Nursing Home
Cnr Dart & Boundary Sts, Redland Bay
3206 7141 3829 0386 PO Box 225 Wilston 4051 Redlands Blue Nursing Service CCP
15 C Winchester Rd, Alexandra Hills 4161
3824 4999 Winchester Road Alexandra Hills 4161 RSL Home Care (Cazna Gardens)
15 C 465 Hellawell Road, Sunnybank 4109
3273 8078 465 Hellawell Road
Sunnybank 4109 Salvin Park Blue Nursing Home
116 Nursing Home
840 Creek Rd, Carina 4152
3398 8000 3843 6473 840 Creek Road Carina 4152 Salvin Park Complex Hostel
69 Hostel 840 Creek Rd, Carina 4152
3398 8000 3843 6473 840 Creek Road Carina 4152 Sinnamon Retirement Village CCP
25 C 620 Seventeen Mile Rocks Rd, 17 Mile
3376 4011 PO Box 427 Brisbane 4001 Sinnamon Village - Hunt Lodge Hostel
17 Hostel 620 17-Mile Rocks Rd, 17 Mile Rocks 4073
3376 4011 3376 7699 Wesley Mission, GPO
Brisbane 4001 Sinnamon Village - Jacob Court Hostel
51 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 Sinnamon Village - Kentish Court Hostel
49 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 Sinnamon Village - Knowles Court Hostel
53 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 Sinnamon Village - Nash Court Hostel
49 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 Sinnamon Village - Reid Court Hostel
52 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 Sinnamon Village Retirement Village-Albert
35 Hostel 620 Seventeen Mile Rocks Rd, Seventeen
3376 4011 3376 7699 PO Box 266 Sumner Park 4074 St Angela's Hostel 8 Hostel 245 Gladstone Rd,
Dutton Park 4102 3844 3350 No Fax 245 Gladstone
Road Dutton Park 4102
St Nicholas' Hostel 30 Hostel 12-14 Appel St, Highgate Hill 4101
3846 3644 3846 7344 PO Box 5717 West End 4101 St Nicholas' Nursing Home
32 Nursing Home
19 Hampstead Rd, Highgate Hill 4101
3844 6063 3846 7344 PO Box 5717 West End 4101 St Vincent de Paul (Brisbane South) CCP
10 C Fortitude Valley 4006 3246 2777 PO Box 955 Fortitude Valley 4006 Sylvan Woods Aged Care Facility
89 Nursing Home
500 Old Cleveland Road East, BIRKDALE
3207 2830 3822 2049 500 Old Cleveland Road
BIRKDALE 4159 The Grange Aged Care Facidlity (Opens 1/8/00)
70 ESF Lot 1 MacGregor Drive, Birkdale Qld
3857 3028 TBA PO Box 2174 Retail Centre,
Birkdale 4159
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code The Pines Aged Care Resort Hostel
30 Hostel 261 Preston Road, Wynnum West 4178
3249 5100 3348 4711 261 Preston Road, Wynnum
Wynnum West 4178 Warrina (Chelmer) Hostel
42 Hostel 35 Victoria Ave, Chelmer 4068
3835 2227 3278 1127 PO Box 239 Indooroopilly 4068 Warrina Village Nursing Home
40 Nursing Home
Victoria Ave, Chelmer 4068
3379 9800 3278 1127 Victoria Avenue Chelmer 4068 Wellington Park Nursing Care Centre
46 Nursing Home
120 Allenby Rd, Wellington Point 4160
3822 1876 3207 2147 120 Allenby Road
Wellington Point 4160 William Moore Court 56 Nursing
Home 620 17-Mile Rocks Rd, 17 Mile Rocks 4073
3379 9637 3376 7699 Wesley Mission, GPO
Brisbane 4001 Wishart Village Hostel 39 Hostel Glasford St, Wishart
4122 3347 8888 3347 8825 Glasford Street Wishart 4122
Wishart Village Nursing Home
44 Nursing Home
Glasford St, Wishart 4122
3347 8888 3347 8825 Glasford Street Wishart 4122 Wynnum Blue Nursing Service CCP
20 C 166 Sibley Road, Wynnum West 4178
3396 5811 GPO Box 674 Brisbane 4001 Wynnum Nursing Home 37 Nursing
Home 2311 Wynnum Rd, Wynnum 4178
3396 3784 3893 1215 PO Box 225 Wilston 4051 Albany Gardens Nursing Home
47 Nursing Home
55 Faheys Rd, Albany Creek 4035
3264 4850 3264 4822 55 Faheys Road Albany Creek 4035 Aloaka Lodge CCP 8 C 52 Taylor St, Kilcoy
4515 5497 1498 52 Taylor Street Kilcoy 4515
Aloaka Lodge Hostel 20 Hostel Taylor Street, Kilcoy 4515
5497 1498 5497 2183 Taylor Street Kilcoy 4515 Bellevue Care Centre Hostel
30 Hostel 53 Linkwood Drive, Ferny Hills 4055
38513777 38513888 53 Linkwood Drive
Ferny Hills 4055 Bellevue Nursing Home 40 Nursing
Home 53 Linkwood Drive, Ferny Hills 4055
3851 3777 3851 3888 53 Linkwood Drive
Ferny Hills 4055 Blue Nursing Service, Caboolture CCP
50 C 19 Hayes Street, Caboolture 4510
5495 4100 PO Box 591 Caboolture 4510 Bribie Island Retirement Village
52 Hostel Foley Street, Bongaree 4507
3408 1722 3408 3857 Foley Street Bongaree 4507 Bribie Island Retirement Village CCP
15 C Foley Street Bongaree 4507
3408 1722 Foley Street Bongaree 4507 Buffalo Memorial 55 Hostel 109 George St, Kippa-
Ring 4021 3283 1355 3284 5583 PO Box 250 Fortitude Valley 4006
Burpengary Gardens 45 Hostel Pitt Rd, Burpengary 4505
3888 5000 3888 5757 PO Box 263 Hamilton 4007 Burpengary Gardens Aged Care Hostel
46 ACF 149-163 Rosehill Drive, Burpengary
3888 5000 3888 5757 PO Box 263 Hamilton 4007 Cooinda House 40 ACF Sheehan St, Redcliffe
4020 3883 7777 3883 0588 Lked Bag No 1,
Attention: D Lidd Redcliffe 4020
Girraween Hostel 64 Hostel 85 Anzac Ave, Redcliffe 4020
3284 1155 3284 4052 85 Anzac Avenue
Redcliffe 4020 Hibernian Nursing Home 40 Nursing
Home Oyster Point Esplanade,
3880 1515 3880 1515 Oyster Point Esplanade
Scarborough 4020 John Zeller Hostel 30 Hostel Oyster Point Esp,
Scarborough 4020 3880 1118 3880 1515 Oyster Point
Esplanade Scarborough 4020
Jubilee Gardens Hostel 22 Hostel 133 Prince Edward Pde, Redcliffe 4020
3203 6734 3203 6703 133 Prince Edward Pde
Redcliffe 4020 Maranatha Care Packages
7 C 1582 Anzac Ave, Kallangur 4503
3204 6044 1582 Anzac Avenue
Kallangur 4503 Maranatha Hostel 41 Hostel 1582 Anzac Ave,
Kallangur 4503 3204 6044 3886 3889 1582 Anzac
Avenue Kallangur 4503
Ozanam Villa (Clontarf) Hostel
70 Hostel 48 Tainton St, Clontarf 4019
3284 0955 3284 0080 48 Tainton Street Clontarf 4019 Peninsula Nursing Home 80 Nursing
Home 111 George St, Kippa Ring 4021
3883 2457 3883 2462 111 George Street
Kippa Ring 4021 Pilgrim Hostel 54 Hostel 40 Narangba Rd,
Kallangur 4503 3285 6588 3889 0000 PO Box 428 or
40 Narangba Redcliffe 4020
Pine Woods Hostel 50 Hostel 260 Francis Rd, Lawnton 4501
3882 1489 3882 0721 GPO Box 1465 Brisbane 4001 Pine Woods Hostel Community Care
10 C 260 Francis Rd, Lawnton 4501
3831 9199 260 Francis Road
Lawnton 4501 Pine Woods Nursing Home
42 RAC 260 Francis Rd, Lawnton 4501
3882 1489 3882 0721 GPO Box 1465 Brisbane 4001 Redcliffe Nursing Home 63 Nursing
Home 39 Baringa St, Clontarf 4019
3284 6638 3284 2228 39 Baringa Street
Clontarf 4019 Rothwell Nursing Home 60 Nursing
Home Cnr Springdale & Carramar Sts,
3203 3633 3204 0662 Cnr Springdale & Carramar
Rothwell 4022 RSL Caboolture Hostel 114 Hostel King Street,
Caboolture 4510 5495 1411 5495 7114 King Street Caboolture 4510
RSL Home Care (Caboolture) CCP
5 C King Street, Caboolture 4510
5495 1411 King Street Caboolture 4510 RSL Murrumba Donws Hostel
52 Hostel 54 Ogg St, Great Murrumba Downs
3886 3899 3886 3077 PO Box 133 Kenmore 4069 RSLA Caboolture Nursing Home
55 Nursing Home
King Street, Caboolture 4510
5495 1411 5495 7114 King Street Caboolture 4510 Sir Charles Adermann Nursing Home
50 Nursing Home
Foley St, Bongaree 4507
3408 1722 3408 3857 Foley Street Bongaree 4507 Sir James Terrace 40 Low Care 11 Stamp Street,
Deception Bay 4508 3204 7911 PO Box 190 Deception Bay 4508
St Paul's Lutheran Hostel
60 Hostel Tomlinson St, Caboolture 4510
5495 1300 5495 3696 PO Box 1300 Caboolture 4510 Sunnymeade Nursing Home
84 Nursing Home
360 D'Aguilar H'way, Caboolture 4510
5495 4217 5495 8678 360 D'Aguilar Highway
Caboolture 4510 The Nazarene Nursing Home
65 Nursing Home
85 Anzac Ave, Redcliffe 4020
3284 7486 3284 4052 PO Box 428 Redcliffe 4020 Aramac Shire Council CCP
7 C Cnr Lodge & Gordon Sts, Aramac 4726
4651 3311 PO Box 65 Aramac 4726 Barcaldine Home And Community Care CCP
8 C 69 Ash Street, Barcaldine 4725
4651 1849 Po Box 191 Barcaldine 4725 Bauhinia Shire Council CCP
13 C Eclipse Street, Springsure 4722
4984 1166 Po Box 95 Springsure 4722 Blackall Shire Council CCP
8 C Coronation Dve, Blackall 4472
4654 7980 PO Box 21 Blackall 4472 Pioneers Hostel 46 Hostel Sparrow St,
Longreach 4730 4658 1777 4658 3040 PO Box 295 Longreach 4730
Pioneers Nursing Home 42 Nursing Home
Sparrow St, Longreach 4730
4658 1777 4658 3040 Sparrow Street Longreach 4730 Tambo Shire Council CCP
6 C Arthur Street, Tambo 4478
4654 6481 PO Box 136 Tambo 4478 Tara Community Care 5 C 32 Bilton St Tara 4421 4665 3508 PO Box 21 Tara 4421 Tara Community Care CCP
5 C 32 Bilton Street, Tara 4421
4665 3508 PO Box 21 Tara 4421 Warawee Retirement Village CCP
5 C Alfred St, St George 4487
4625 3899 PO Box 508 Kenmore 4069 Winton Shire Council CCP
11 C Vindex Street, Winton 4735
4657 1735 PO Box 232 Winton 4735 Yapunyah Lodge Hostel 12 Hostel Beardmore St,
Cunnamulla 4490 4655 1449 4655 1647 PO Box 294 Cunnamulla 4490
Akooramak Hostel 55 Hostel 269 Wood Street, Warwick 4370
4661 4100 4661 8069 PO Box 233 Warwick 4370
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Akooramak Hostel CCP 16 C 269 Wood Street,
Warwick 4370 4661 4100 Wood Street Warwick 4370
Akooramak Nursing Home
31 Nursing Home
269 Wood Street, Warwick 4370
4661 4100 4661 8069 PO Box 233 Warwick 4370 Allora & District Nursing Home
11 Nursing Home
Cnr Herbert & Darling Sts, Allora 4362
4666 3171 4666 3875 Herbert Street Allora 4362 Amaroo Hostel 20 Hostel Logan St, Gatton 4343 5462 3311 5462 3752 Logan Street Gatton 4343 Beauraba Lodge Hostel 40 Hostel Daniel St, Pittsworth
4356 4693 1433 4693 1311 Daniel Street Pittsworth 4356
Blue Nursing Service, Dalby CCP Service
6 C 58 Pratten Street, Dalby 4405
4662 1400 PO Box 449 Dalby 4405 Blue Nursing Service, Lockyer CCP
12 C 1 North Street, Gatton 4343
5462 1834 PO Box 218 Gatton 4343 Blue Nursing Service, Stanthorpe Centre CCP
16 C 10 Day Street, Stanthorpe 4380
4681 2666 PO Box 363 Stanthorpe 4380 BNS, Allora CCP 8 C 46 Warwick Street,
Allora 4362 4666 3565
BNS, Warwick CCP 6 C Warwick 4370 4661 3820 PO Box 259 Warwick 4370 Brodribb Home CCP Service
15 C 13 Goggs Street, Toowoomba 4350
4632 4188 13 Goggs Street Toowoomba 4350 Brodribb Home for the Aged
21 Nursing Home
13 Goggs Street, Toowoomba 4350
4632 4188 4639 4540 13 Goggs Street Toowoomba 4350 Brodribb Hostel 44 Hostel 13 Goggs Street,
Toowoomba 4350 4632 4188 4639 4540 13 Goggs Street Toowoomba 4350
Carinya Aged Persons Hostel
12 Hostel 6 Cnr Edith & Wallen Sts, Miles 4415
4627 1792 No Fax PO Box 60 or 6 Wallen Street
Miles 4415 Carramar (Stanthorpe) Hostel
59 Hostel 20 College Rd, Stanthorpe 4380
4681 1500 4681 1512 20 College Road Stanthorpe 4380 Casa Mia Hostel 10 Hostel Cunningham Hwy.,
Inglewood 4387 4652 1771 4652 1797 Cunningham
Highway Inglewood 4387
Clifton Nursing Home 12 Nursing Home
Norman St, Clifton 4361
4697 3377 4697 3783 Norman Street Clifton 4361 Crows Nest & District Nursing Home
30 Nursing Home
8 Grace Street, Crows Nest 4335
4698 1355 4698 1692 8 Grace Street Crows Nest 4355 Crows Nest CCP Service
5 C 8 Grace Street, Crows Nest 4335
4698 1355 8 Grace Street Crows Nest 4335 Downlands Retired Members Quarters
9 Hostel 72 Ruthven St, Toowoomba 4350
4690 9510 4690 9644 PO Box 250 Toowoomba 4350 Dr E A F McDonald Nursing Home
71 Nursing Home
Beale St, Oakey 4401 4691 1377 4691 1495 PO Box 405 Toowoomba 4350 Illoura Hostel 34 Hostel Zeller Street,
Chinchilla 4413 4662 7182 4662 7698 PO Box 178 Chinchilla 4413
Illoura Village CCP Service
12 C Zeller Street, Chinchilla 4413
4662 7182 PO Box 178 Chinchilla 4413 Kadimah Nursing Home 9 Nursing
Home Cedar St, Killarney 4373
4664 1488 4664 1698 Cedar Street Killarney 4373 Kaloma Home for the Aged CCP
21 C 14 Gough St, Goondiwindi 4390
4671 1422 PO Box 512 Goondiwindi 4390 Kaloma Hostel 30 Hostel 14 Gough St,
Goondiwindi 4390 4671 1235 4671 3890 PO Box 512 Goondiwindi 4390
Karingal Nursing Home 80 Nursing Home
Hospital Rd, Dalby 4405
4669 0555 4669 0792 Private Mail Bag No 5
Dalby 4405 Kooltoopa Hostel 34 Hostel 8 Grace St, Crows
Nest 4355 4698 1355 4698 1692 8 Grace Street Crows Nest 4355
Leichhardt Villa Hostel 18 Hostel McCorley St, Taroom 4420
4628 6166 4627 8483 PO Box 276 Taroom 4420 Leslie Place Aged Persons Hostel
15 Hostel Eucalyptus St, Killarney 4373
4664 1488 4664 1698 Cedar Street Killarney 4373 Lourdes Home for the Aged
72 Nursing Home
227 Spring St, Toowoomba 4350
4635 2252 4636 4147 Spring Street Toowoomba 4350 Lourdes Home Hostel 89 Hostel 227 Spring St,
Toowoomba 4350 4635 2252 4636 4147 227 Spring
Street Toowoomba 4350
Miles and Taroom Health Service CCP
10 C Miller St, Taroom 4420 4627 3177 PO Box 40 Taroom 4420 Millmerran Health Services CCP
5 C 50-60 Commens Street, Millmerran
4695 1211 Milton House 14 ACF Marian Street, Miles
4415 4662 8843 4662 8230 Maree Hanson,
District Manager, Chinchilla 4413
Mount Lofty Heights CCP Service
20 C Rifle Range Rd, Toowoomba 4350
4639 7681 PMB 9004 Toowoomba 4350 Mt Lofty Nursing Home, Toowoomba Base
56 Nursing Home
Stuart St, Mt Lofty via Toowoomba 4350
4639 7666 4639 7699 Private Mail Bag No 2
Toowoomba 4350 Mylo House Hostel 60 Hostel Cnr Arthur &
McKenzie Sts, 4632 1622 4632 1622 PO Box 7739
Mail Centre Toowoomba 4350
Ningana Hostel 32 Hostel Horace St, Dalby 4405
4662 1113 4662 5641 Horace Street Dalby 4405 Nirvana Hostel 15 Hostel Norman St, Clifton
4361 4697 3735 4697 3783 Norman Street Clifton 4361
Northridge Salem Hostel 40 Hostel 44 Holberton Street Toowoomba 4350
4634 0333 4636 3344 280 Hume Street Toowoomba 4350 Nubeena Retirement Village Nursing Home
42 Nursing Home
885 Ruthven St, Toowoomba 4350
4636 1955 4635 9349 885 Ruthven Street
Toowoomba 4350 Q C W A (Oakey) Hostel 23 Hostel 21 Cherry St, Oakey
4401 4622 1061 4691 2251 PO Box 151 Oakey 4401
Rangehaven Nursing Home
66 Nursing Home
Tourist Rd, Toowoomba 4350
4632 7977 4632 8453 Tourist Road Toowoomba 4350 Rangeview Nursing Home
73 Nursing Home
32 Tourist Rd, Toowoomba 4350
4632 3278 4638 2957 32 Tourist Road Toowoomba 4350 Roma Hospital CCP 8 C 197 McDowell St,
Roma 4455 4622 1433 197 McDowell
Street Roma 4455
RSL Westhaven Nursing Home
38 Nursing Home
55 Arabian St, Toowoomba
4637 2400 4637 2411 55 Arabian St, Toowoomba
Toowoomba 4350 Salem Lutheran Rest Home
26 Nursing Home
280 Hume St, Toowoomba 4350
4635 9000 4636 3344 280 Hume Street Toowoomba 4350 Salem Lutheran Rest Home Hostel
69 Hostel 280 Hume St, Toowoomba 4350
4635 9000 4636 3344 280 Hume Street Toowoomba 4350 St Catherine's Day Respite Centre CCP
50 C 153 King St, Clontarf 4019
3284 4538 PO Box 10 Margate 4019 St Vincent's Community Services Oakey CCP
12 C 366 Bridge St, Toowoomba 4350
4634 1546 PO Box 912 Fortitude Valley 4006 Stanthorpe Nursing Home
32 Nursing Home
14 Wallangarra Rd, Stanthorpe 4380
4681 1959 4681 3114 PO Box 186 Stanthorpe 4380 Symes Thorpe Home for the Aged Hostel
54 Hostel Cnr Stenner & Rowbotham Sts,
4635 2102 4635 9182 Cnr Stenner/Rowbot
Toowoomba 4350 Taralga Retirement Village Hostel
20 Hostel 93 High St, Jandowae 4410
4668 5433 4668 5434 PO Box 25 or 93 High St
Jandowae 4410 Tarcoola Retirement Village Hostel
15 Hostel Sara St., Tara 4421 4665 3622 4665 3048 Lot 205 Sara Street
Tara 4421 The Homestead Hostel 29 Hostel Forde St, Allora 4362 4666 3588 4666 3875 Forde Street Allora 4362 The Oaks Nursing Home 40 Nursing
Home 56 Locke St, Warwick 4340
4661 1555 4661 6908 56 Locke Street Warwick 4370
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Toowoomba Aboriginal Corp for Community
16 C 173 Hume St, Toowoomba 4350
4631 6181 PO Box 7169 Toowoomba 4350 Toowoomba Garden Settlement Nursing
34 Nursing Home
Stenner Street, Toowoomba 4350
4635 8511 4635 0322 PO Box 815 Toowoomba 4350 Toowoomba Garden Settlement - Epworth
52 Nursing Home
Stenner St, Toowoomba 4350
4635 3322 4635 0322 PO Box 815 Toowoomba 4350 Toowoomba Garden Settlement - Kareelah
33 Hostel Stenner St, Toowoomba 4350
4635 8511 4635 0322 PO Box 815 Toowoomba 4350 Toowoomba Garden Settlement - Kingswood
73 Hostel Stenner St, Toowoomba 4350
4635 8511 4635 0322 PO Box 815 Toowoomba 4350 Toowoomba Garden Settlement - Minna Murra
15 Hostel Stenner St, Toowoomba 4350
4635 8511 4635 0322 PO Box 815 Toowoomba 4350 Toowoomba Garden Settlement Community
15 C Stenner Street, Toowoomba 4350
4635 8279 PO Box 815 Toowoomba MC 4352 Toowoomba Nursing Centre
78 (inc. 10 E/S)
Nursing Home
15 Curzon St, Toowoomba 4350
4632 7588 4638 3539 PO Box 439 Mt Gravatt 4122 Yallambee (Millmerran) Hostel
25 Hostel Cnr Margaret & Herbert Sts, Millmerran
4695 1580 4695 1144 PO Box 18 Millmerran 4357 Bethlehem Home Hostel 66 Hostel 257 Gatton St, Cairns
4870 4051 6988 4051 6593 PO Box 919 Cairns 4870
Bethlehem Nursing Home
41 Nursing Home
27 Gatton St, Cairns 4870
4051 6988 4051 6593 PO Box 625 Cairns 4870 Binga Bingana Bayan Hostel
9 Hostel Bloomfield via Cooktown
4060 8155 Bloomfield Via Cooktown 4871 BNS, Innisfail CCP 15 C 139 The Esplanade,
Innisfail 4860 4772 4540 PO Box 408 Innisfail 4860
BNS, Mareeba CCP 10 C 7 McRae Street, Mareeba 4880
4772 4540 BNS, Tully CCP 1 C 16 McMillan Street,
Tully 4854 4772 4540
Carinya (Atherton) Hostel
52 Hostel Mazlin St, Atherton 4883
4091 2177 4091 2840 PO Box 522 Atherton 4883 Carinya Home for the Aged
25 Nursing Home
1 Mills Street, Atherton 4883
4091 2177 4091 2840 PO Box 522 Atherton 4883 Carpentaria Freemasons Home
57 Hostel 82-120 McManus St, Whitfield 4870
4053 1325 4053 7585 PO Box 22 Edge Hill 4870 Didja Meta Aged & Disabled Hostel
20 Hostel Hartley St, Cairns 4870
4035 3008 4035 2096 PO Box 236W Westcourt,
Cairns 4870 Farnorha Hostel 70 Hostel Cnr Lyons & Mann
Sts, Cairns 4870 4051 5805 4041 2147 Cnr Lyons/Mann
Streets Cairns 4870
Fred Leftwich Rest Home
5 Hostel Shanty Creek Rd, Emerald Creek,
4093 3190 4093 3258 PO Box 1440 Mareeba 4880 Good Samaritan Nursing Home
116 Nursing Home
74 Tills St, Cairns 4870
4054 3444 4033 1679 74 Tills Street Cairns 4870 Hazelwood Hostel 14 Hostel 37 Anzac Road,
Proserpine 4800 4945 2666 4945 3166 PO Box 764 Proserpine 4800
Hopevale Aboriginal Council Hostel
15 Hostel Muni St, Hopevale 4871
4060 9242 PO Muni Street Hopevale 4871 Kuba Natha CCP 5 C Lardil Street,
Mornington Island C/- Post Office Gununa 4871
Mareeba Garden Settlement Hostel
51 Hostel 7 MacRae St, Mareeba 4880
4092 1633 4092 4884 PO Box 135 Mareeba 4880 Mareeba Garden Settlement Nursing
45 Nursing Home
7 MacRae St, Mareeba 4880
4092 1633 4092 4884 PO Box 135 Mareeba 4880 Mary Potter Nursing Home
96 Nursing Home
Toogood Rd, Bayview Heights 4868
4054 5544 4033 1080 PO Box 625 Cairns 4868 Mt Kooyong Nursing Home
28 Nursing Home
Julatten via Cairns 4871
4094 1279 4094 1378 PO Box 89 Mount Molloy 4871 Multi Cultural Community Aged Care Packages -
10 C Mulgrave Rd, Carins 4870
4023 9419 PO Box 44R Redlynch 4870 Multicultural Community Aged Care CCP
15 C 2 Walker St, Townsville 4810
4723 9419 Nazareth Retirement Village Hostel
60 Hostel 273 Lyons St, Cairns 4870
4051 6277 4051 3831 273 Lyons Street or 74 Tills St
Cairns 4870 Pormpur Paanth Aboriginal Corp. CCP
5 C Main Street, Pormpuraaw 4871
4060 4105 c/- Post Office Pormpuraaw 4871 Pyramid Retirement Centre Hostel
46 Hostel 65 Cairns Rd, Gordonvale 4865
4056 1454 4056 5034 PO Box 21 or 65 Cairns St
Gordonvale 4865 Ravenshoe Community Centre Inc. CCP
19 C Possum Valley, Evelyn Central via Ravenshoe
4097 8177 5 Moore Street Ravenshoe 4872 Richmond Shire Council CCP
5 C 50 Goldring St, Richmond 4822
4041 3277 PO Box 18 Richmond 4822 Rockingham Cardwell Shire Home for the Aged
37 Hostel Jamieson St, Cardwell 4849
4066 8518 4066 8805 52 McQuillen Street
Tully 4854 St John's Multicultural CCP
10 C Kamerunga & Fairweather Roads,
4056 3410 PO Box 44R Redlynch 4870 St Vincent's Community Services - Cairns CCP
10 C 179 Draper St, Cairns 4870
4032 3139 PO Box 1242 Cairns 4870 St Vincent's Community Services (Yungaburra)
15 C Main St, Yungaburra 4872
0418 755 523
PO Box 912 Fortitude Valley 4006 St Vincent's Community Services, Babinda CCP
10 C Babinda Hospital, Main St, Babinda 4861
4067 1400 PO Box 912 Fortitude Valley 4006 Star of the Sea Hostel 20 Hostel Waiben Rd, Thursday
Island 4875 4069 2585 4069 2642 PO Box 502 Thursday Island 4875
Stella Maris Hostel 35 Hostel Martin Scullet Dve, Port Douglas 4871
4098 5946 4098 5314 PO Box 96 or Martin Scullet
Port Douglas 4871 Torres Strait Home for the Aged
20 Nursing Home
Waiben Esplanade, Thursday Island 4875
4069 2642 4069 2642 PO Box 502 Thursday Island 4875 Tully & District Nursing Home (Pinehaven)
40 Nursing Home
Bryant Street, Tully 4854
4068 2355 4068 2405 PO Box 867 Tully 4854 Tully Community Care Packages
2 C Bryant St, Tully 4854 4068 2280 PO Box 867 Tully 4854 Tully Community Care Packages
10 C Bryant Street, Tully 4854
4068 2280 PO Box 867 Tully 4854 Villa Nova Home for the Aged Hostel
34 Hostel Charles St, Innisfail 4860
4061 7677 4061 7454 Charles Street Innisfail 4860 W B Winfield Nursing Home
50 Nursing Home
92-120 McManus St, Whitfield 4870
4053 1325 4053 7585 PO Box 22 Edge Hill 4870 Warrina Innisfail Hostel 62 Hostel Cnr Warrina & Tulip
Sts, Innisfail 4860 4061 6111 4061 6225 Warrina Street Innisfail 4860
Yarrabah Aged Persons Hostel
15 Hostel Old Beach Rd, Yarrabah 4871
4056 9290 4056 9129 C/- Post Office Yarrabah 4871 Yarrabah Community Care Packages
3 C Old Beach Rd, Yarrabah 4871
4056 9290 07 4056 9129
c/- Post Office Yarrabah 4871 Aboriginal & Islander Resource Agency
27 C Shop 2, 6 East Street, Rockhampton 4700
4921 2999 PO Box 381 Rockhampton 4700 Alchera Park Nursing Home
82 Nursing Home
The Crossroads, Calliope 4680
4975 7489 4975 7342 The Crossroads Calliope 4680 Baralaba Community Aged Care Assoc Inc
5 C Wooroonah Rd, Baralaba 4702
4998 1194 Mimosa Street Baralaba 4702 Bethany Home for the Aged
70 Nursing Home
Ward St, Rockhampton 4700
4931 3500 4931 3507 PO Box 1402 Rockhampton 4700 Bethesda Hostel 50 Hostel 58 Talford St,
Rockhampton 4700 4922 3229 4922 3455 PO Box 375 Rockhampton 4700
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Bindaree Lodge 20 Hostel Beacon Ave, Boyne
Island 4680 4973 2333 4973 2288 Beacon Avenue Boyne Island 4680
Blue Nursing Service, Moura CCP
5 C 22 Shirley Street, Moura 4718
4997 1934 PO Box 153 Moura 4718 BNS, Capricornia Coast CCP
5 C 30 Rockhampton Road, Yeppoon 4703
PO Box 3035 DC Bundaberg 4670 BNS, Yeppoon CCP 5 C Yeppoon 4703 4153 0501 PO Box 3035 Bundaberg 4670 Capricorn Adventist Retirement Village
40 Hostel Rockhampton Rd, Yeppoon 4703
4939 2801 4939 2803 150 Rockhampton
Yeppoon 4703 Centacare, Blackwater CCP
8 C Kurrajong Street, Blackwater 4717
4986 1100 Kurrajong Street Blackwater 4717 Centacare, Rockhampton CCP
18 C Cnr Victoria Pde & South Sts,
4922 5845 PO Box 819 Rockhampton 4700 Central Highlands Aged Persons Home
20 Nursing Home
126 Borilla St, Emerald 4720
4982 1144 4982 0159 PO Box 56 Emerald 4720 Central Highlands Aged Persons Hostel
38 Hostel 126 Borilla St, Emerald 4720
4982 1144 4982 0159 PO Box 56 Emerald 4720 Dawson View Hostel 6 Hostel Dawson Pde,
Theodore 4719 4993 644 4993 1857 PO Box 259 Theodore 4719
Dawson View Hostel Community Care CCP
7 C Dawson Pde, Theodore 4719
4993 1644 PO Box 51 Theodore 4719 Eventide, Rockhampton Nursing Home
80 Nursing Home
Campbell St, Rockhampton 4700
4927 3033 4920 6850 PO Box 396 Rockhampton 4700 Gehgre Aboriginal & Torres Strait Islander
20 C 420 Stowe Road, Calliope 4680
4972 9499 PO Box 5158 Gladstone 4680 Gemfields Community Support Association Inc
7 C Rubyvale Road, Sapphire 4702
4985 4664 PO Box 233 Sapphire 4702 Gladstone & District Blue Nursing Service CCP
6 C 2 Margaret Street, Gladstone 4680
4979 2100 PO Box 126 Gladstone South 4680 Gracemere Gardens 31 Nursing
Home Bland & Conaghan Sts, Gracemere 4702
4933 1159 4922 6371 C/- Blue Nursing Service PO
Rockhampton 4700 Gracemere Gardens Hostel
60 Hostel Cnr Bland & Conaghan Sts, Gracemere 4702
4933 1159 4922 6371 c/- BNS, PO Box 1286
Rockhampton 4700 Hibiscus Gardens Hostel 42 Hostel Sigg St, Gladstone
South 4680 4979 2100 4979 3447 PO Box 126 Gladstone South 4680
James Bruce Gordon Hostel
54 Hostel Ward St, Rockhampton 4700
4931 3500 4931 3507 PO Box 1402 Rockhampton 4700 John Cani Estate Aged Hostel CCP
6 C 35 Hall Street, Mt Morgan 4714
4938 1699 PO Box 92 Mt Morgan 4714 John Cani Estate Hostel 25 Hostel 35 Hall Street, Mt
Morgan 4714 4938 1699 4938 2498 35 Hall Street Mt Morgan 4714
Keppel Community Care Association Inc CCP
16 C 33 Wood St, Emu Park 4702
4938 8900 33 Wood Street Emu Park 4702 Leinster Place 30H 45L RAC 3 Pearce Street, North
Rockhampton 4700 4926 6688 4926 6699 PO Box 6039 Rockhampton
Mail Centre 4702
McAuley Place Hostel 28 Hostel 263 Agnes St, Rockhampton 4700
4921 3867 4921 2037 PO Box 8311 Allenstown 4700 Miriamvale Shire Council CCP
4 C 36 Roe St, Miriamvale 4677
4974 5204 36 Roe Street Miriam Vale 4677 Morrison Park Aged Persons Complex Hostel
24 Hostel 195 Alexandra St, Rockhampton 4700
4927 9633 3229 0170 Department for Social Mission
Brisbane 4001 Munro Home Aged Persons' Complex
32 Nursing Home
210 Upper Dawson Rd, Rockhampton
4927 3544 3229 0170 Dept of Social Mission, GPO
Brisbane 4001 Munro Home Hostel 13 Hostel 210 Dawson Rd,
Rockhampton 4700 4927 3544 3229 0170 Department for
Social Mission, Brisbane 4001
North Rockhampton Nursing Home
100 Nursing Home
Norman Rd, North Rockhampton 4701
4928 8788 4928 8611 Rockhampton Hospitals Board,
Rockhampton 4700 Rockhampton Benevolent Home
115 Hostel 60 West St, Rockhampton 4700
4922 2033 4922 6601 60 West Street Rockhampton 4700 Rockhampton District Health Service CCP
15 C 82-86 Bolsover Street, Rockhampton 4700
4920 6900 Sunset Lodge Hostel 30 Hostel Hewitt St, Emu Park
4702 4939 6484 4939 6594 Hewitt Street Emu Park 4702
Sunshine Home & Community Care Inc CCP
8 C 124 Borilla St, Emerald 4720
4982 1488 PO Box 205 Emerald 4720 The Gertrude E Moore Memorial Nursing Home
40 Nursing Home
Anzac Pde, Yeppoon 4703
4939 3639 4939 3517 Anzac Pde Yeppoon 4703 Wahroonga Retirement Village CCP
6 C Wahroonga Street, Biloela 4715
4992 2811 Wahroonga Street
Biloela 4715 Wahroonga Retirement Village Hostel
26 Hostel Wahroonga Street, Biloela 4715
4992 2811 4992 3881 PO Box 318 Biloela 4715 Wahroonga Retirement Village Nursing Home
30 Nursing Home
Wahroonga Street, Biloela 4715
4992 2811 4992 3881 Wahroonga Street
Biloela 4715 Wonjaworra Community Aged Care CCP
4 C Carbine St, Woorabinda 4702
4935 0284 Carbine Street Woorabinda 4702 Wowan Dululu Community Volunteer
8 C Railway Ave, Wowan 4702
4742 1570 PO Box 71 Wowan 4702 Yeppoon CCP (see BNS Capricornia Coast)
C 30 Rockhampton Road, Yeppoon 4703
PO Box 3035 DC Bundaberg 4670 Yumba Binda Aged Persons Hostel
15 Hostel Woorabinda 4702 4935 0138 4935 0197 Woora Council Chambers
Woorabinda 4702 Beenleigh Nursing Home 84 Nursing
Home 45 York St, Beenleigh 4207
3287 2051 3807 2412 PO Box 1424 Beenleigh 4207 Bethania Haven Hostel 50 Hostel 67-71 Station Rd,
Bethania 4205 5594 7066 5534 6277 PO Box 484 Beenleigh 4207
Connolly Court Hostel 56 Hostel 20-24 Loane Dve, Edens Landing 4207
3805 1844 3805 1633 20-24 Loane Drive
Edens Landing 4207 Jimbelunga Hostel 25 Hostel 259 River Hills Rd,
Eagleby 4207 3807 0655 3807 0226 259 River Hills
Road Eagleby 4207
Logan City Migrant Neighbourhood Centre
35 C 168-170 Wembley Rd, Woodridge 4114
3808 4463 PO Box 146 Woodridge 4114 Logan Nursing Home 100 Nursing
Home 271 Middle Rd, Greenbank 4124
3800 3000 3800 7242 99-107 Stanley Street
East Sydney 2010 Pimpama Nursing Centre 140 Nursing
Home Anembo Ave, Pimpama 4209
5546 6364 5546 7323 PO Box 439 Mt Gravatt 4122 Roslyn Lodge Hostel 38 Hostel 24 Main Western Rd,
North Tamborine 4272 5545 1822 3229 0170 Department for
Social Mission Brisbane 4001
Roslyn Lodge Hostel CCP
5 C 24 Main Western Rd, North Tamborine 4272
3221 6183 PO Box 1791 Brisbane 4001 St Paul de Chartres Villa Hostel
60 Hostel 12 Frederick St, Boronia Heights 4124
3800 7188 3800 7897 12 Fredrick Street
Boronia Heights 4124 Star Gardens Hostel 25 Hostel 14 Brooklands Dve,
Beaudesert 4285 5541 3744 5541 3401 GPO Box 1465 Brisbane 4001
Star Gardens Nursing Home
28 Nursing Home
14 Brooklands Dve, Beaudesert 4285
5541 3744 5541 3401 GPO Box 1465 Brisbane 4001 Trinder Park Nursing Home
55 Nursing Home
10 Laurel Street, Woodridge 4114
3208 2611 3208 0317 PO Box 77 Woodridge 4114 Trinder Park Rest Home Hostel
92 Hostel 10 Laurel Street, Woodridge 4114
3208 2611 3208 0317 PO Box 77 Woodridge 4114 Wirunya Carbrook Hostel
40 Hostel 559-581 Redland Bay Rd, Carbrook 4130
3290 9777 3808 6696 559 Beenleigh-Redland Bay
Carbrook 4130 Wongaburra Garden Settlement Hostel
58 Hostel Mt Lindsay Hwy, Beaudesert 4285
5541 1621 5541 3484 PO Box 189 Beaudesert 4285
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Wongaburra Nursing Home
42 Nursing Home
Mt Lindsay H'way, Beaudesert 4285
5541 1500 5541 3484 PO Box 189 Beaudesert 4285 Wongaburra Society CCP
32 C Mt Lindsay Highway, Beaudesert 4285
5541 1500 PO Box 189 Beaudesert 4285 Yurana Hostel 61 Hostel 129-131 Dennis Rd,
Springwood 4127 3290 1677 3808 6696 PO Box 239 Springwood 4127
Jimbelunga Nursing Home
30 Nursing Home
259 River Hills Rd, Eagleby 4207
3807 0655 3807 0226 259 River Hills Road
Eagleby 4207 Jymbilung House CCP 5 C 9 Peterson St,
Beaudesert 4285 5541 4025 9 Peterson
Street Beaudesert 4285
BNS, Mackay CCP 25 C 99-101 Evan Stree, Mackay 4740
4772 4540 PO Box 314 Mackay 4740 Broadsound Coastal Care CCP
1 C Hatfields Road, Koumala 4738
4950 3584 PO Box 1 Koumala 4738 Central Highlands Aged & Disabled Association
5 C 2 Lime St, Clermont 4721
2 Lime Street Clermont 4721 Community Options Programme - Mackay
4 C Bridge Road, Mackay 4740
4968 3825 PO Box 6829 Mackay Mail Centre
4741 Francis of Assisi Home 48 Hostel Dupuy Street, Mackay
4740 4952 2028 4952 4321 Dupuy Street Mackay 4740
Francis of Assisi Nursing Home
88 Nursing Home
Dupuy Street, Mackay 4740
4952 2028 4952 4321 Dupuy Street Mackay 4740 Good Shepherd Lodge Hostel
73 Hostel 15 McIntyre St, Mackay 4740
4957 8640 4957 4123 15 McIntyre Street
Mackay 4740 Good Shepherd Lodge Nursing Home
42 Nursing Home
15 McIntyre St, Mackay 4740
4957 2464 4957 4123 15 McIntyre Street
Mackay 4740 Hinterland Home & Community Enabling
9 C 21 Queen Elizabeth Drive, Dysart 4745
4958 2461 PO Box 62 Dysart 4745 Homefield Hostel 57 Hostel George St, Mackay
4740 4951 4966 4953 4595 PO Box 488 Mackay 4740
Homefield Nursing Home 45 Nursing Home
George & Field Sts, Mackay 4740
4951 4966 4953 4595 PO Box 488 Mackay 4740 Monash Lodge Hostel 16 Hostel 15 Monash St,
Clermont 4983 3200 4983 1281 Monash Street Clermont 4721
Northview Aged Care Centre
40 ACC 35 Davey St, South Mackay 4740
4942 1063 4942 5072 35 Davey Street Glenalla 4740 Northview Nursing Centre
62 Nursing Home
35 Davey St, South Mackay 4740
4942 1063 4942 5072 35 Davey Street Glenalla 4740 Proserpine Nursing Home
30 Nursing Home
37 Anzac Rd, Proserpine 4800
4945 2666 4945 3166 PO Box 764 Proserpine 4800 Resthaven on Quarry 40 Nursing
Home 10 Sands Terrace, North Mackay 4740
4942 4807 PO Box 3036 North Mackay 4740 Sarina Aged Residential Home
38 Hostel Hoey Street, Sarina 4737
4943 1099 4943 1093 PO Box 205 Sarina 4737 Valley Retirement Centre 40 Hostel Alexandra St, Mirani
4754 4959 1575 4959 1570 PO Box 143 Mirani 4754
Bynoe Community Care Packages
5 C Matilda St, Normanton 4890
PO Box 96 Normanton 4890 Hughenden Community Care Packages
5 C Gray Street, Hughenden 4821
4741 1402 PO Box 502 Hughenden 4821 Jericho Shire Council CCP
7 C Tennyson St, Alpha 4724
4985 1166 PO Box 11 Alpha 4724
Kukatjar Place Hostel 15 Hostel Cnr Woodward &
Landsborough Sts, 4745 1688 PO Box 121 Normanton 4890
Mornington Island Aged Persons Hostel
15 Hostel Lardil St, Gununa, Mornington Island
4745 7346 4745 7346 C/- Mornington Shire Council,
Mornington Island
4871 Ngooderi House Hostel 10 Hostel Gunnalunga Dve,
Doomadgee 4830 4745 8181 4745 8185 Gunnalinga Drive Doomadgee 4830
The Laura Johnson Home (High Care Wing),
40 Nursing Home
Cnr Lucy & Clarke Sts, Mt Isa 4825
4744 5100 4744 5105 PO Box 958 Mt Isa 4825 The Laura Johnson Home (Low Care Wing)
34 Hostel Cnr Lucy & Clarke Sts, Mt Isa 4825
4744 5100 4744 5105 PO Box 958 Mt Isa 4825 William Presley Place Hostel
15 Hostel 88 Steele St, Cloncurry 4824
4742 1881 4742 2622 88 Steele St, Cloncurry 4824
Cloncurry 4824 Williejuddara Community Care Packages
5 C Nowranie St, Camoowal 4828
4787 2172 PO Box 19 Camooweal 4828 Blue Haven Lodge Hostel
40 Hostel 58 Cassady St, Ingham 4850
4776 3800 4776 3073 58 Cassady Street
Ingham 4850 Blue Nursing Service, Charters Towers CCP
5 C 60 Hackett Terrace, Charters Towers
4787 7183 PO Box 468 Chartes Towers 4820 Blue Nursing Service, Townsville-Thuringowa
5 C PMB 2, Townsville 4810
4774 1499 PO Box 5805 Townsville 4810 Bowen Old Peoples Home
36 Nursing Home
Wests Lane, Queens Beach, Bowen 4805
4785 1511 4785 1812 PO Box 966 Bowen 4805 Bowen Old Peoples Homes Hostel
27 Hostel Wests Lane, Queens Beach, Bowen 4805
4785 1711 07 4785 1812
PO Box 966 or Wests Lane,
Bowen 4805 Bul Ba Bul Aged Persons Hostel
20 Hostel Palm Rd, Palm Island 4770 1177 Palm Road Palm Island 4810 Burdekin Nursing Home 30 Nursing
Home 9A-27A Chippendale St, Ayr 4807
4783 2266 4783 5258 9A-27A Chippendale
Ayr 4807 Bur-Del Community Aged Care CCP
4 C 95 Graham Street, Ayr 4807
4783 3680 PO Box 1060 Ayr 4807 Canossa Home for the Aged
44 Nursing Home
9 Stone River Rd, Trebonne via Ingham
4777 1303 4777 1123 PMB 8 Ingham 4850 Canossa Home Hostel 40 Hostel 9 Stone River Rd,
Trebonne via Ingham 4777 1303 4777 1123 PMB 8 Ingham 4850
Cunningham Villas Hostel
25 Hostel Cnr Soldiers & Tollington Rd, Bowen
4786 2251 PO Box 385 Bowen 4805 Dalrymple Villa Hostel 41 Hostel Cnr Stubley & Fraser
Sts, Charters Towers 4787 4233 4787 1745 PO Box 733 Charters
Towers 4820
Ethnic Community Care Links Inc CCP
10 C 71 Tavern Street, Kirwan 4814
4723 9419 PO Box 575 Kirwan 4817 Eventide, Charters Towers Nursing Home
140 Nursing Home
Dalrymple Rd, Charters Towers
4787 5555 4787 1072 PO Box 185 Charters Towers
4820 Garden Settlement (Pallarenda) Hostel
81 Hostel Heatleys Pde, Pallarenda 4810
4774 1172 4721 4023 PMB 2 MC Townsville 4810 Garden Settlement Pallarenda Nursing
32 Nursing Home
Cape Pallarenda, Townsville 4810
4774 1172 4721 4023 PMB 2 MC Townsville 4810 Hillside Haven Hostel 12 Hostel Peter Delamonthe
Development Road, 4785 5555 4785 5038 PO Box 20 Collinsville 4804
Home Hill Hostel 40 Hostel Fourteenth St, Home Hill 4806
4783 2266 4783 5258 9A-27A Chippendale
Ayr 4807 Loreto Home for the Aged
22 Nursing Home
45 The Strand, Townsville 4810
4771 3019 4772 1937 PO Box 5370 MSO
Townsville 4810 Lower Burdekin Hostel 88 Hostel 9A-27A Chippendale
St, Ayr 4807 4783 2266 4783 5528 9A-27A
Chippendale Ayr 4807
Masonic Village Hostel 143 Hostel Cnr Malbon Rd & Emerald St, Kirwan
4773 1155 4773 1151 Cnr Malbon Rd & Emerald St
Kirwan 4817 Masonic Village Nursing Home
52 Nursing Home
Cnr Malbon Rd & Emerald St, Kirwan
4773 1155 4773 1151 Cnr Malbon Rd & Emerald St
Kirwan 4817 Palm Island Old People's Home Hostel
20 Hostel Main St, Palm Island 4770 1177 4770 1241 Park St, Palm Island
Townsville 4810 RSL (Qld) War Veterans Home Hostel
40 Hostel 9 Havana Rd, Rowes Bay 4810
4771 6790 4721 6046 9 Havana Road Rowes Bay 4810
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Shalom Elders Village Hostel
28 Hostel 190 Harveys Range Rd, Kirwan 4817
4750 3430 4750 3436 PO Box 607 Thuringowa Central
4817 The Good Shepherd Hostel
36 Hostel Good Shepherd Ave, Annandale 4814
4779 7077 4779 2093 PO Box 212 Aitkenvale 4814 The Good Shepherd Nursing Home
180 Nursing Home
Good Shepherd Ave, Annandale 4814
4779 7077 4779 2093 PO Box 212 Aitkenvale 4814 The Palms Nursing Home 25 Nursing
Home 59 Sir Arthur Fadden Parade, Ingham 4850
4776 0111 4776 0222 59 Sir Arthur Fadden Pde
Ingham 4850 Townsville Nursing Home
50 Nursing Home
200 Palmerston St, Vincent, Townsville
4779 8388 4725 4301 200 Palmerston St, Vincent,
Townsville 4814 Villa Vincent Communty Care CCP
30 C 40 The Strand, Townsville 4810
4771 3019 Box 5370 MSO Townsville 4810 Villa Vincent Hostel 89 Hostel Acacia Street,
Mundingburra 4812 4775 2422 4772 1937 Acacia Street Mundingburra 4812
Villa Vincent Nursing Home
72 Nursing Home
Acacia Street, Mundingburra 4812
4775 2422 4772 1937 Acacia Street Mundingburra 4812 Warrina (Innisfail) Nursing Home
40 Nursing Home
Warrina & Tulip Sts, Innisfail 4860
4061 7177 4061 6225 Warrina Street Innisfail 4860 Whitsunday Aged Hostel CCP
5 C Erromango Drive, Airlie Beach 4802
4946 5633 PO Box 1065 Airlie Beach 4802 Abri Home for the Aged Hostel
75 Hostel Cnr Heath & Bauer Sts, Southport 4215
5532 5488 5571 1957 Cnr Heath & Bauer Streets
Southport 4215 Abri Hostel CCP 20 C Cnr Heath & Bauer
Sts, Southport 4215 5532 5488 Cnr Baur &
Heath Streets Southport 4215
Alexandra Lodge Nursing Home
40 Nursing Home
100A Wardoo St., Ashmore 4214
5597 5800 5597 2672 100A Wardoo Street
Ashmore 4214 Ashmore Lodge CCP (see Shalimah CCP)
15 C Ashmore Lodge Hostel 40 Hostel 19 Allunga Ave,
Ashmore 4214 5597 1344 5597 2414 19 Allunga
Avenue Ashmore 4214
Bayview Place Nursing Home
44 Nursing Home
86 Bayview St, Runaway Bay 4216
5537 7506 5537 7453 86 Bayview Street
Runaway Bay 4216 Blue Nursing Service, Lower South
30 C 24 Coolangatta Road, Coolangatta 4225
5536 3900 GPO Box 674 Brisbane 4001 Community Aged Care Package
20 C 20-24 Loane Dve, Edens Landing 4207
3805 1844 Suite 1 965 Logan Road
Holland Park 4121 Cypress Gardens Nursing Home
93 Nursing Home
Gooding Drive, Clear Island Waters 4226
5579 9644 5579 9781 PO Box 439 Mt Gravatt 4122 De Paul Day Respite Centre CCP
22 C 26 Edmund Rice Drive, Ashmore 4214
5597 1121 26 Edmund Rice Drive
Ashmore 4214 De Paul Villa Hostel 50 Hostel 27 Edmund Rice Dve,
Ashmore 4214 5597 3600 5539 5891 PO Box 146 Ashmore 4215
De Paul Villa Nursing Home
40 Nursing Home
27 Edmund Rice Dve, Ashmore 4214
5597 1280 5539 5891 PO Box 8023 Southport MDC 4215 Domain Annex Hostel 54 Hostel 100 Wardoo St,
Ashmore 4214 5597 2211 5597 2622 100 Wardoo
Street Ashmore 4214
Domicare Gold Coast CCP
35 C 80 Nerang Street, Southport 4215
5591 3535 Po Box 2599 Southport 4215 Eric Franks Nursing Home
44 Nursing Home
60 Ridgeway Ave, Southport 4215
5532 6322 5591 1089 60 Ridgeway Avenue
Southport 4215 Ethnic Communities Council Gold Coast CCP
15 C Shop 29 Aust Fair West, Young St,
5532 4300 Fig Tree Gardens Nursing Centre
40 (inc 2 low care)
ACF 3 Glenhaven Court, Merrimac 4226
5522 9888 5525 2593 3 Glenhaven Crt Merrimac 4226 Fig Tree Gardens Residential Care
45 Hostel 3 Glenhaven Court, Merrimac 4226
5522 9888 5525 2593 3 Glenhaven Crt Merrimac 4226 Freemasons South Coast Hostel
48 Hostel 101 Allied Drive, Arundel 4214
5571 7500 5571 7507 101 Allied Drive Arundel 4214 Galleon Gardens CCP (see RSL Home Care)
C 126-138 Galleon Way, Currumbin Waters
5598 8133 Galleon Gardens Hostel 75 (inc 30
dementia) Hostel 126-138 Galleon Way,
Currumbin Waters 5598 8133 5598 8677 126-138 Galleon
Way Currumbin Waters
4223 Galleon Gardens Nursing Home
30 Nursing Home
126-138 Galleon Way, Currumbin Waters
5598 8133 5598 8677 126-138 Galleon Way
Currumbin Waters
4223 Gold Coast Garden Settlement CCP
5 C 18 Ahern Street, Labrador 4215
5532 3479 18 Ahern Street Labrador 4215 Gold Coast Garden Settlement Hostel
98 Hostel 6-18 Ahern St, Southport
5531 4377 5534 6277 PO Box 61 Ashmore 4214 Gold Coast Nursing Home
90 Nursing Home
40 William St, Southport 4215
5532 5444 5531 2165 40 William Street Southport 4215 Golden Age Hostel 56 Hostel 60 Ridgeway Ave,
Southport 4215 5532 6322 5591 1089 60 Ridgeway
Avenue Southport 4215
Golden Grove Hostel 14 Hostel 164 High St, Southport 4215
5532 6033 5571 0044 Unit 15/164 High Street
Southport 4215 Golden Grove Hostel CCP
2 C 164 High Street, Southport 4215
5532 6033 164 High Street Southport 4215 Hibiscus House Nursing Home
59 Nursing Home
70 Lawrence Dve, Nerang 4211
5596 5815 5596 5068 PO Box 130 Nerang 4211 Hill View House Hostel 40 Hostel 135 Cotlew Street,
Ashmore 4214 5597 0422 5597 0822 14 Carrara
Street Benowa 4217
Home Care of Excellence (Redlands)
20 C 111 Explorers Way
Highland Park 4211 Home Care of Excellence CCP
40 C 26-28 Sickle Avenue, Hope Island 4212
5530 8170 26-28 Sickle Avenue
Hope Island 4212 Kirrahaven Hostel 67 Hostel Cnr Appel St &
Coolangatta Rd, Kirra 5536 2587 5599 1985 PO Box 342 or
Coolangatta Rd Coolangatta 4225
Labrador Nursing Home 70 Nursing Home
474 Marine Pde, Labrador 4215
5537 1066 5537 6187 PO Box 439 Mt Gravatt 4122 Lady Small Haven Hostel 56 Hostel 60 Allchurch Ave,
Benowa 4217 5539 4855 5539 1958 60 Allchurch
Avenue Benowa 4217
Lady Small Haven Nursing Home
46 Nursing Home
60 Allchurch Ave, Benowa 4217
5539 4855 5539 1958 60 Allchurch Avenue
Benowa 4217 Leamington Nursing Home
80 Nursing Home
55 Worendo St, Southport 4215
5571 0622 5571 0044 55 Warendo Street
Southport 4215 Lions Haven for the Aged Hostel
61 Hostel 9 Pendraat Pde, Hope Island 4212
5530 8966 5510 8456 PO Box 370 Labrador 4215 Marana Gardens Hostel 70 Hostel 10 Ridgeway Ave,
Southport 4215 5571 1288 5571 1294 10 Ridgeway
Avenue Southport 4215
Mermaid Beach Nursing Home
68 Nursing Home
2424 Gold Coast H'way, Mermaid
5575 1933 5572 3691 PO Box 439 Mt Gravatt 4122 Mudgeeraba Hostel 42 Hostel Old Coach Rd,
Mudgeeraba 4213 5530 5450 5530 3433 21-25 Old Coach
Road Mudgeeraba 4213
Mudgeeraba Nursing Home
61 Nursing Home
Old Coach Rd, Mudgeeraba 4213
5530 5450 5530 3433 21-25 Old Coach Road
Mudgeeraba 4213 Multicultural Aged Care Program
15 C Shop 29, Australia Fair West, Southport 4215
PO Box 1701 Southport 4215 Nerang Nursing Centre 81 Nursing
Home 6 Mylor St, Nerang 4211
5578 4888 5596 0923 PO Box 1424 Beenleigh 4207 Orchid House Hostel 30 Hostel 70 Lawrence Dve,
Nerang 4211 5578 1766 5596 2491 PO Box 130 Nerang 4211
Ozanam Villa (Burleigh Heads) Hostel
68 Hostel 20 Matilda St, Burleigh Heads 4220
5576 4055 5576 4038 210 Constance Street or 20
Fortitude Valley 4006 Ozanam Villa (Labrador) Hostel
81 Hostel 53 Whiting St, Labrador 4215
5537 6544 5537 6301 53 Whiting Street Labrador 4215
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Palm Beach Nursing Centre
25 Nursing Home
1350 Gold Coast H'way, Palm Beach
5535 1992 5535 9118 1350 Gold Coast Highway
Palm Beach 4221 Paradise Lakes CCP 5 C 360 Oxley Dve,
Coombabah 4216 5591 4370 PO Box 488 Paradise Point 4216
Paradise Lakes Hostel 19 Hostel 360 Oxley Rd, Coombabah
5537 8488 5537 6685 PO Box 488 Paradise Point
Paradise Point 4216 Paradise Lakes Hostel CCP
5 C 360 Oxley Dr, Coombabah 4216
5591 4370 PO Box 7 Paradise Point 4216 Paradise Lakes Nursing Centre
47 Nursing Home
360 Oxley Dr, Coombabah 4216
5537 8488 5537 6685 PO Box 488 Paradise Point
Paradise Point 4216 People Care (Orchid House) CCP
20 C PO Box 130 Nerang 4211
5578 1766 PO Box 130 Nerang 4211 Pineshaven Residential Care Facility
50 Hostel Applecross Way, Elanora 4221
5534 5433 5534 1846 PO Box 1039 Palm Beach 4221 Qld Jewish Community (South Coast) CCP
18 C 15 Albert Avenue, Broadbeach 4218
9 Borneo Court Mt Tamborine 4272 Rawlins Court Hostel 12 Hostel 15 Imperial Pde,
Labrador 4215 5531 2303 3832 7008 15 Imperial
Parade Labrador 4215
River Lodge Nursing Home
40 Nursing Home
71 Walton St, Southport 4215
5532 6711 5532 9322 71 Walton Street Southport 4215 Robert Ashton Nursing Wing
97 Nursing Home
18 Ahern St, Southport 4215
5532 3479 5534 6277 18 Ahern St, Southport 4215
Southport 4215 RSL Home Care (Galleon Gardens) CCP
20 C 126-138 Galleon Way, Currumbin Waters
5598 8133 126-138 Galleon Way
Currumbin Waters
4233 Shalimah CCP 15 C 19 Alunga Avenue,
Ashmore 4214
Southport Lodge Hostel 33 Hostel 37 Jimmieson Ave, Southport 4215
5591 6722 No Fax 37 Jimmieson Avenue
Southport 4215 St Andrew's Lutheran Aged Care Hostel
72 Hostel 2 Sullivan Rd, Andrews 4220
5532 6888 5576 3731 2 Sullivan Road Andrews 4220 St James' Park Care Centre
70 Nursing Home
40-44 Helensvale Rd, Helensvale 4210
5573 6205 5573 6094 PO Box 37, Paradise Point
Paradise Point 4210 St Louise de Marillac Day Respite Centre CCP
50 C 8 Matilda St, Burleigh Heads 4220
3284 4538 8 Matilda Street Burleigh Heads 4220 St Vincent's Burleigh Heads
30 Nursing Home
20 Matilda Street, Burleigh Heads 4220
3246 2794 20 Matilda Street Burleigh Heads 4220 Tallyhaven Aged Care Facility
57 Hostel Dudgeon Drive & Stackpole St,
5534 6211 5534 6277 PO Box 1039 Palm Beach 4221 The Homesteads CCP 40 C 80 Billabirra Crescent,
Nerang 4211 5596 4072 80 Billabirra
Crescent Nerang 4211
The Homesteads Hostel 41 Hostel 80 Billara Crescent, Nerang 4211 or Cnr
5596 4072 5596 4216 Beechmont Rd & Billabirra Cr
Nerang 4211 Villa La Salle Retirement Village Hostel
44 Hostel 32 Bauer St, Southport 4215
5532 0466 5531 3893 32 Bauer Street Southport 4215 Wisteria Lodge 40 (inc. 20
dementia) ACF 261 Gilston Road,
Nerang 4211 5557 1777 261 Gilston Road Nerang 4211
Woodlands Hostel 60 Hostel 29 Melbourne Rd, Arundel 4214
5594 6138 5534 6277 PO Box 61 or 29 Melbourne
Ashmore 4214 Bendemere Shire Council CCP
5 C Wallumbilla Hospital, Wallumbilla 4428
4622 2277 Wallumbilla Hospital
Wallumbilla 4428 Blue Nursing Service, Charleville CCP
15 C 69 Edward Street, Charleville 4470
4654 1346 PO Box 341 Charleville 4470 Blue Nursing Service, Cunnamulla Branch CCP
7 C 59 Stockyard Street, Cunnamulla 4490
4655 1140 PO Box 13 Cunnamulla 4490 Maranoa Retirement Village Hostel
20 Hostel St George Rd, Mitchell 4465
4623 1655 4623 1145 PO Box 42 Mitchell 4465 Mt Hutton Hostel 10 Hostel Hutton St, Injune 4454 4626 1470 No Fax PO Box 180 Injune 4454 Pinaroo Cottages Hostel 24 Hostel Bowen St, Roma
4455 4622 1061 No Fax PO Box 271 Roma 4455
Surat Hospital CCP 5 C Ivan St, Surat 4417 4626 5166 PO Box 2 Surat 4417 Waroona Multipurpose Centre
45 RAC 72 King St, Charleville 4470
4654 1866 4654 1390 PO Box 219 Charleville 4470 Warrawee Retirement Village Hostel
35 Hostel Alfred St, St George 4487
4625 3899 4625 3907 PO Box 508 or Alfred Street,
St George 4069 Westhaven Nursing Care Unit
40 Nursing Home
McDowall St, Roma 4455
4622 1433 4622 3830 PO Box 124 Roma 4455 Allora Lodge 66 Nursing
Home Allora Drive, Maroochydore 4558
5443 8488 5443 8577 PO Box 1826 Maroochydore 4558 Aminya Nursing Home 50 Nursing
Home West Tce, Caloundra 4550
5491 1999 5492 5798 GPO Box 1465 Brisbane 4001 Beachwood Hostel 60 Hostel 124 Nicklin Way,
Warana 4575 5493 5233 5493 1212 GPO Box 1465 Brisbane 4001
Blue Care Maroochy District Community
30 C 5 Florence Street, Nambour 4560
5441 6753 PO Box 5354 SCMC QLD 4560 BNS, Gympie CCP 10 C Gympie 4570 5482 2733 PO Box 129 Gympie 4570 BNS, Nambour CCP (see Blue Care Maroochy District Community
C 5 Florence Street, Nambour 4560
5441 6753 PO Box 5354 SCMC QLD 4560 Boyanda Hostel 60 Hostel 36 Lefoes Rd, Bli Bli
4560 5448 4288 5448 4231 GPO Box 1465 Brisbane 4001
Bromilow Home Support Services Pty Ltd CCP
34 C 21 Cottman Street, Buderim 4556
5445 5676 PO Box 329 Buderim 4556 Caloundra Adventist Retirement Village
45 Hostel Sunset Dve, Caloundra 4551
5491 3544 5491 3958 Cleveland/Redland Bay Road
Victoria Point 4165 Caloundra Nursing Home 80 Nursing
Home Lyon St, Caloundra 4551
5491 5155 5491 9140 99-107 Stanley Street
East Sydney 2010 Caroline Chisholm Hostel 40 Hostel 28 Saffron Dve,
Currimundi 4551 5493 8299 5493 8499 28 Saffron Drive Currimundi 4551
Carramar Home for the Aged
78 Hostel Cooroy Rd, Tewantin 4565
5449 8799 5449 0195 Cooroy Road Tewantin 4565 Centaur Memorial Hostel 50 Hostel 21 West Tce,
Caloundra 4551 5491 9866 5492 5907 21 West Terrace Caloundra 4551
Centaur Memorial Nursing Home
30 Nursing Home
21 West Tce, Caloundra 4551
5491 9866 5492 5907 21 West Terrace Caloundra 4551 Cooinda Hostel 62 Hostel Cooinda St, Gympie
4570 5482 1900 5482 1610 PO Box 121 Gympie 4570
Dutch Care for the Elderly at Home CCP
20 C Caloundra 4551 3288 0875 62 Collingwood Road
Birkdale 4159 Erowal Aged Care Centre
26 Nursing Home
30 Landsborough-Maleny Rd, Maleny
5494 3844 5499 9008 GPO Box 1465 Brisbane 4001 Erowal Hostel 53 Hostel 30 Landsborough-
Maleny Rd, Maleny 5494 3844 5499 9008 GPO Box 1465 Brisbane 4001
Erowal Hostel CCP 15 C Landsborough Rd, Maleny 4552
5494 3844 c/- CRL, GPO Box 1465
Brisbane 4001 Freemasons' Cooloola Coast Hostel
20 Hostel Coral Trout Drive, Tin Can Bay 4580
5486 4644 5486 4788 26 Coral Trout Drive Tin Can
Tin Can Bay 4570 Grevillea Gardens CCP 12 C 23 Ramsay Road,
Gympie 4570 5482 8788 c/- CRL, GPO
Box 1465 Brisbane 4001
Grevillea Gardens Hostel
30 Hostel 23 Ramsay Road, Gympie 4570
5482 8788 5482 7576 GPO Box 1465 Brisbane 4001 Grevillea Gardens Nursing Home
30 Nursing Home
23 Ramsay Road, Gympie 4570
5482 8788 5482 7576 GPO Box 1465 Brisbane 4001
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Immanuel Gardens CCP 18 C 10 Magnetic Drive
Buderim 4556 5443 0600 Private Mail Bag Maroochydore 4558
Immanuel Gardens Hostel
52 Hostel Magnetic Dve, Buderim 4556
5443 7205 5443 0582 Private Bag S C M C
Maroochydore 4558 Immanuel Gardens Nursing Home
80 Nursing Home
Magnetic Dve, Buderim 4556
5443 7205 5443 0582 Private Bag S C M C
Maroochydore 4558 Kabara Hostel 41 Hostel 20 Topaz St, Cooroy
4563 5447 7355 5442 5199 20 Topaz Street Cooroy 4563
Kawana Waters Hostel 32 Hostel Riveraine Ave, Kawana 4575
5493 5850 5493 5055 PO Box 439 Mt Gravatt 4122 Kawana Waters Nursing Home
50 Nursing Home
Riveraine Ave, Kawana 4551
5493 5850 5493 5055 PO Box 439 Mt Gravatt 4122 Lister Nursing Home 50 Nursing
Home 30 Barter St, Gympie 4570
5482 2634 5482 9113 30 Barter Street Gympie 4570 Mt Coolum Hostel 80 Hostel 15 Suncoast Beach
Drive, Mt Coolum 54465599 5446 5522 15 Suncoast
Beach Drive Mt Coolum 4573
Mt Coolum Nursing Home 40 Nursing Home
15 Suncoast Beach Drive, Mt Coolum
5446 5599 5446 5522 15 Suncoast Beach Drive
Mt Coolum 4573 Nambour Hospital Nursing Home, Sunshine
40 Nursing Home
Hospital Rd, Nambour 4560
5470 6880 5470 6127 Hospital Road Nambour 4560 Nambour Nursing Home 80 Nursing
Home Lot 2 Princess St, Nambour 4560
5441 4933 5476 0591 99-107 Stanley Street
East Sydney 2010 Nangarin Lodge Hostel 32 Hostel 26 Redmonds Rd,
Woombye 4559 5442 1570 5442 2296 26 Redmonds
Rd, Woombye Woombye 4559
Ninderry Nursing Home 32 Nursing Home
20 Lefoes Rd, Bli Bli 4560
5448 4611 5448 5144 GPO Box 1465 Brisbane 4001 Noosa Nursing Home 82 Nursing
Home 119-123 Moorindil St, Tewantin 4565
5447 1840 5449 0403 PO Box 127 Tewantin 4565 Palmwoods Hostel 69 Hostel Jubilee Dve,
Palmwoods 4555 5441 1866 5441 4233 Box 5202 S C M
C Nambour 4560
Sovereign Lodge Hostel 40 Hostel 121 Moorindil St, Tewantin 4565
5449 9878 5449 0403 121 Moorindil Street
Tewantin 4565 St Mary's Nursing Home 50 Nursing
Home Verdon St, Caloundra 4551
5492 4044 5492 4022 Verdon Street Caloundra 4551 St Patrick's Villa Hostel 30 Hostel Calton Hill Gympie
4570 5482 9144 5482 9114 Calton Hill Gympie 4570
St Vincent's Community Services Noosa Heads
15 C Cooyar St, Noosa Heads 4567
3246 2777 PO Box 955 Fortitude Valley 4006 St Vincent's Nursing Home, Noosa
62 ACF 80 Cooyar St, Noosa Heads 4567
5447 2055 5447 2052 PO Box 912 Fortitude Valley 4006 Sundale Garden Village -
28 Hostel Doolan Street, Nambour 4560
5441 1866 5441 4233 PO Box 5202 S C M C
Nambour 4560 Sundale Garden Village - Nicklin
60 Hostel Doolan Street, Nambour 4560
5441 1866 5441 4233 PO Box 5202 S C M C
Nambour 4560 Sundale Garden Village - McGowan
53 Hostel Doolan Street, Nambour 4560
5441 1866 5441 4233 PO Box 5202 S C M C
Nambour 4560 Sundale Garden Village Nursing Home
115 Nursing Home
Doolan Street, Nambour 4560
5441 1866 5441 4233 PO Box 5202 S C M C
Nambour 4560 Sundale Garden Village Rod Voller Hostel
28 Hostel Windsor Rd, Nambour 4560
5441 1866 5441 4233 PO Box 5205 S C M C
Nambour 4560 The Glebe Frail Aged Hostel
49 Hostel 55 Coolum St, Caloundra 4551
5491 1377 5491 8657 GPO Box 1465 Brisbane 4001 Waroona Gardens Hostel
51 Hostel West Tce, Caloundra 4551
5491 8077 5491 1803 GPO Box 1465 Brisbane 4001 Waroona Gardens Hostel CCP
10 C West Tce, Caloundra 4551
5491 8077 c/- CRL, GPO Box 1465
Brisbane 4001 Winston House Hostel 28 Hostel 50 Channon St,
Gympie 4570 5482 1046 5482 9198 GPO Box 1465 Brisbane 4001
Winston House Nursing Home
41 Nursing Home
50 Channon St, Gympie 4570
5482 1046 5482 9198 GPO Box 1465 Brisbane 4001 Woombye Village Retirement Homes Inc
25 C 7 Redmonds Road, Woombye 4559
5442 2937 PO Box 144 Woombye 4559 Lakeside Aged Care Facility
70 ACF 94 University Way, Chancellor Park, Sippy Downs 4556
94 University Way
Sippy Downs 4556 Alkira Hostel for the Frail & Aged
40 Hostel Charles Street, Toogoolawah 4313
5423 1157 5423 1701 Charles Street Toogoolawah 4313 Alkira Hostel for the Frail & Aged CCP
12 C Charles Street, Toogoolawah 4313
5423 1157 Charles Street Toogoolawah 4313 Allambee House Nursing Home
64 inc. 8 low
Nursing Home
9 Charles St, Brassall 4305
3201 8355 3201 5219 PO Box 43 Ipswich 4305 Blaxland Court Hostel 26 Hostel Blaxland St, Eastern
Heights, Ipswich 3281 3633 3281 5515
3812 1268 C/- Blue Nursing Service, PO
Ipswich 4305 Brassall Village CCP 5 C 9 Charles Street,
Brassall 4305 3210 8355 9 Charles Street Brassall 4305
Bundaleer Lodge Nursing Home
86 Nursing Home
100 Holdsworth Rd, North Ipswich 4305
3201 8772 3202 3656 100 Holdsworth Road
North Ipswich 4305 Cabanda Community Aged Care Package
6 C 59 John Street, Rosewood 4340
5464 2392 59 John Street Rosewood 4340 Cabanda Hostel & Day Respite Centre
41 Hostel 59 John St, Rosewood 4340
5464 2392 5464 2003 59 John Street Rosewood 4340 Colthup Home CCP 15 C 39 Thorn Street,
Ipswich 4305 3818 5888 39 Thorn Street Ipswich 4305
Colthup Hostel 38 Hostel 39 Thorn Street, Ipswich 4305
3818 5888 3818 5800 39 Thorn Street Ipswich 4305 Colthup Nursing Home 30 Nursing
Home 39 Thorn Street, Ipswich 4305
3281 3601 3818 5800 39 Thorn Street Ipswich 4305 Fassifern Retirement Village CCP
10 C Stark Avenue, Boonah 4310
5463 1355 Stark Avenue Boonah 4310 Fassifern Retirement Village Hostel
49 Hostel Stark Avenue, Boonah 4310
5463 1355 5463 2775 Stark Avenue Boonah 4310 Fassifern Retirement Village Nursing Home
40 Nursing Home
Stark Avenue, Boonah 4310
5463 1355 5463 2775 Stark Avenue Boonah 4310 Glenwood Hostel 30 Hostel Main Street, Lowood
4311 5426 2530 5426 2532 GPO Box 674 Lowood 4311
Hancock Nursing Home 55 Nursing Home
Whitehill Rd, Eastern Heights 4305
3281 3633 3281 5515 3812 1268
Ipswich Central Mission PO
Ipswich 4305 Ipswich Blue Nursing Service CCP
15 C 27 Ellenborough Street, Ipswich 4305
3281 8444 PO Box 4034 Ipswich 4305 Kallara Court Hostel 20 inc. 4
low care Hostel Charles St, Brassall
4305 3201 8355 3201 5219 Charles Street Brassall 4305
Karinya (Laidley) Hostel 34 Hostel 26 Samuel St, Laidley 4341
5465 1655 5465 2660 26 Samuel Street Laidley 4341 Karinya Baptist Aged Home
29 Nursing Home
26 Samuel St, Laidley 4341
5465 1347 5465 2660 26 Samuel Street Laidley 4341 Kelston House Hostel 56 Hostel Ripley Rd, Flinders
View 4305 3288 8311 3288 6470 C/- Blue Nursing
Service PO Ipswich 4305
Lady Leonie Edwards Nursing Home
56 Nursing Home
205-215 Ripley Rd, Flinders View,
3288 8689 3288 6470 PO Box 43 Ipswich 4305 Q C W A (Ipswich) Hostel
23 Hostel 6 Milford St, Ipswich 4305
3328 1424 3832 7008 6 Milford Street Ipswich 4305 Riverview Gardens CCP (The Salvation Army)
10 C Moggill Ferry Rd, Riverview 4303
3282 1000 PO Box 6042 Riverview 4303 Riverview Gardens Hostel
143 Hostel Moggill Ferry Rd, Riverview 4303
3282 1000 3282 6929 PO Box 6042 Riverview 4303
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code Riverview Gardens Nursing Home
50 Nursing Home
Moggill Ferry Rd, Riverview 4303
3282 2871 3282 6929 PO Box 6042 Riverview 4303 St Mary's Hostel 60 Hostel 129 Wildey St,
Raceview 4305 3288 9955 3397 1304 PO Box 210 Holland Park 4121
St Michael's Aged Persons Complex
35 Nursing Home
68 Chermside Rd, Ipswich 4305
3281 1156 3229 0170 Department of Social Mission
Brisbane 4001 St Michael's Hostel 26 Hostel 68 Chermside Rd,
Ipswich 4305 3221 6183 3229 0170 Department for
Social Mission Brisbane 4001
Tabeel Hostel 42 Hostel Ambrose St, Laidley 4341
5465 1133 5465 1999 Ambrose Street Laidley 4341 Tabeel Lutheran Home 34 Nursing
Home Ambrose St, Laidley 4341
5465 1133 5465 1999 Ambrose Street Laidley 4341 Villa Maria (Ipswich) Hostel
40 Hostel 98 Limestone St, Ipswich 4305
3281 4400 3202 1134 98 Limestone Street
Ipswich 4305 We Care Aboriginal &TS Is. Service for the Aged CCP
C 60 Helen St, Booval 4304
PO Box 749 Booval 4304 Aboriginal & Torres Strait Islander Service,
28 C 33 Jensen Drive, Pialba 4655
4124 2244 33 Jensen Drive Pialba 4655 Alf Popp Nursing Home 40 Nursing
Home Morning Street, Maryborough 4650
4121 2436 4123 2063 PO Box 940 Maryborough 4650 Bayhaven Nursing Home 40 Nursing
Home c/- Hervey Bay Hospital, Point Vernon
4128 1055 4124 1716 PO Box 592 Pialba 4655 Blue Nursing Service, Mundubbera/Eidsvold
10 C 42 Leichhardt Street, Mundubbera 4626
4165 4163 PO Box 112 Mundubbera 4626 BNS, Bundaberg CCP 9 C Bundaberg 4670 4151 5515 PO Box 3035 Bundaberg 4670 BNS, Gayndah CCP 5 C Gayndah 4625 4153 0528 PO Box 3035 Bundaberg 4670 BNS, Gladstone CCP (see Gladstone & District BNS CCP)
C 2 Margaret Street, Gladstone 4680
4979 2100 BNS, Maryborough CCP 6 C Maryborough 4650 4153 0501 PO Box 3035 Bundaberg 4670 BNS, Monto CCP 4 C Monto 4630 4153 0501 PO Box 3035 Bundaberg 4670 Bundaberg Nursing Centre
99 Nursing Home
12 F E Walker St, Bundaberg 4670
4151 2611 4153 2007 PO Box 439 Mt Gravatt 4122 Canowrinda Aged Care Centre
50 Nursing Home
99 Alford St, Kingaroy 4610
4162 1477 4162 7649 PO Box 49 Kingaroy 4610 Castra Hostel 32 Hostel Cnr Cooper & Pearson
Sts, Murgon 4605 4168 1076 4168 2627 PO Box 115 or 2
Cooper St Murgon 4605
Centacare, Bundaberg CCP
25 C 79 Wongarra Street, Bundaberg 4670
4153 2532 PO Box 1338 Bundaberg 4670 Central & Upper Burnett Nursing Home
26 Nursing Home
46-48 Capper St, Gayndah 4625
4161 1313 4161 1002 PO Box 134 Gayndah 4625 Chelsea Hostel 50 Hostel 110 Tooley St,
Maryborough 4650 4121 5899 4121 6278 Tooley Street Maryborough 4650
Fairhaven Aged Care Facility
41 Hostel/NH Pantlins Lane, Urraween 4655
4124 8955 4124 8659 PO Box 413, Hervey Bay
Hervey Bay 4655 Fairhaven Hostel 50 Hostel Cnr Queen & Morning
Sts, Maryborough 4121 2436 4123 2063 Cnr
Queen/Morning Maryborough 4650
Farrhome Nursing Care Unit
30 Nursing Home
Youngman St, Kingaroy 4610
4162 9318 4162 9219 PO Box 333 Kingaroy 4610 Forest View Aged Persons Home
27 Hostel Morgan Street, Childers 4660
4126 1133 4126 1848 Morgan Street Childers 4660 Forest View Childers CCP
8 C Morgan Street, Childers 4660
4126 2240 Morgan Street Childers 4660 Gracehaven Hostel 45 Hostel 71 Dr Mays Rd,
Bundaberg 4670 4152 8466 4153 2637 71 Dr Mays Road Bundaberg 4670
Gracehaven Nursing Home
62 Nursing Home
71 Dr Mays Rd, Bundaberg 4670
4152 8466 071 532 637 71 Dr Mays Road Bundaberg 4670 Groundwater Hostel 30 Hostel Cnr Arnaud &
Cardigan Sts, 4122 4344 3229 0170 Department for
Social Mission Brisbane 4001
Gunther Hostel 22 Hostel 46-48 Capper St, Gayndah 4625
4161 1313 4161 1002 PO Box 134 Gayndah 4625 J B Heaps Nursing Home 100 Nursing
Home Bourbong & O'Connell Sts, Bundaberg 4670
4153 0504 4153 2858 PO Box 952 Bundaberg 4670 Kalange ComCare CCP 10 C 78 Corfield Street,
Point Vernon 4655 4124 7780
Karinya Hostel 35 Hostel Cnr Brisbane & Church Sts, Nanango
4163 2430 41 63 1201 PO Box 103 Nanango 4615 Kepnock Grove Hostel 55 Hostel Jocumsen Street,
Bundaberg 4670 4152 6733 4153 2972 Jocumsen
Street, Kepnock Bundaberg 4670
Kepnock Grove Retirement Centre CCP
10 C Jocumsen Street, Bundaberg 4670
4152 6733 Locked Mail Bag 3
Bundaberg 4670 Kilkivan Shire Council CCP
10 C 26 Bligh St, Kilkivin 4600
5484 1133 PO Box 9 Kilkivan 4600 Kirami Hostel 50 Hostel Long St, Point Vernon
4655 4124 2994 4124 3443 Long Street Point Vernon 4655
Lions Club, Biggenden CCP
10 C Edward Street, Biggenden 4621
4127 1433 PO Box 69 Biggenden 4621 Maryborough Hospital Nursing Home
103 Nursing Home
c/- Base Hospital, Maryborough 4650
4123 8222 4123 4154 Cnr Walker & Yaralla Streets
Maryborough 4650 Masters Lodge CCP 28 C 33 Jensen Dve, Pialba
4655 4124 2244 33 Jensen Drive Pialba 4655
Masters Lodge Hostel 55 Hostel 33 Jensen Dve, Pialba 4655
4124 2244 4124 3768 33 Jensen Drive Pialba 4655 Meilene Home for the Aged Hostel
40 Hostel Merzer St & Telegraph Rd, Bundaberg East
4151 7327 4151 7526 "Richfield" Merzer St &
Bundaberg East 4670 Mt Perry Community Support Service Assoc.
5 C Mt Perry 4671 4156 3147 PO Box 6 Mt Perry 4671 Ny-Ku Byun Hostel 25 Hostel Fisher St, Cherbourg
4605 4168 2699 4168 2908 Post Office Cherbourg 4605
Orana (Kingaroy) Hostel 53 Hostel MacDiarmid St, Kingaroy 4610
4162 6555 4162 6585 MacDiarmid Street
Kingaroy 4610 Orana Nursing Home 40 Nursing
Home MacDiarmid St, Kingaroy 4610
4162 2188 4162 6585 MacDiarmid Street
Kingaroy 4610 Petrie Gardens Hostel 10 Hostel Cnr Inman & Tiaro Sts,
Tiaro 4650 4121 2436 4123 2063 Cnr
Queen/Morning Maryborough 4650
Pioneer Gardens Nursing Home
40 Nursing Home
Cnr Barolin & Heaps Sts, Bundaberg 4670
4153 0400 4153 2858 PO Box 952 Bundaberg 4670 Pioneer Hostel - Millbank Village
90 Hostel O'Connell St, Bundaberg 4670
4153 0515 4153 2858 PO Box 952 Bundaberg 4670 Pioneer Lodge Hostel 61 Hostel Cnr Barolin & Heaps
Sts, Bundaberg 4670 4153 0444 4153 2858 PO Box 952 Bundaberg 4670
Point Vernon Nursing Centre
80 Nursing Home
193 The Esplanade, Point Vernon 4655
4128 3122 4124 3113 PO Box 439 Mt Gravatt 4122 Ridgehaven Retirement Complex Hostel
15 Hostel Cnr Stuart & Gregory Sts, Monto 4630
4166 1082 4166 1526 PO Box 220 or Cnr Stuart &
Monto 4630 Ridgehaven Retirement Complex Nursing Home
10 Nursing Home
Cnr Stuart & Gregory Sts, Monto 4630
4166 1177 4166 1526 PO Box 220 Monto 4630 RSL Baycrest Hostel 41 Hostel 99 Doolong Rd,
Kuwungan 4128 4500 4124 7587 99 Doolong Rd,
Kawungan 4655 Hervey Bay 4655
St Mary's Catholic Parrish - Catholic Social
35 C 15 Albert St, Kingaroy 4610
4162 5096 PO Box 120 Kingaroy 4610
Facility Places Type Location T/phone Fax No: Postal Suburb/ P'code St Vincent de Paul Nursing Service
10 C 18 Maclean St, Bundaberg 4670
4151 5928 PO Box 969 Bundaberg 4670 St Vincent's Community Services (Maryborough)
10 C 18 Maclean St, Bundaberg 4670
4151 5928 18 McLean St Bundaberg 4670 Torbay Hostel 116 Hostel Exeter St, Torquay
4655 4125 3788 4125 0813 PO Box 187 Pialba 4655
Torbay Retirement Village CCP
10 C 43 Exeter Street, Torquay 4655
4125 0800 PO Box 187 Pialba 4655
Wienholt Nursing Care 32 Nursing c/- Wondai Hospital, 4162 9316 4162 9219 PO Box 333 Kingaroy 4606
11. PUBLIC HEALTH
Corporate Office Manager Communicable Diseases Unit Dr Linda Selvey Fax Mobile Email: [email protected] Marketing Officer Public Health Services Karryn Clark Mobile Tropical Public Health Unit Ross Spark Dr Jeffrey Hanna Mobile Dr Susan Hills Central Public Health Unit Sophie Dwyer Dr Roscoe Taylor – Rockhampton Mobile Dr Rod Davidson – Brisbane North/Nambour Mobile Southern Public Health Unit Dr Don Staines – West Moreton Mobile Dr Neil Parker – Toowoomba Mobile Dr Brad McCall – Brisbane South/Gold Coast Mobile Dr John Scott Corporate Office State Manger Public Health Services Mobile
07 3234 1152 07 3234 0057 0412 072 168 073234 1424 0412 072 168 074050 3600 074050 3604 0412 334 721 0409 472 036 073250 8555 074920 6989 015 671 696 073250 8601 0419 721 001 073818 5000 0412 478 045 074631 9888 0418 790 084 073214 5852 0419 362 470 0411 478 453
A comprehensive list of public health contacts is available on Electronic Publishing Services under Public Health
12 District mental health disaster response contacts
DHS Role Name Job Title Organisation Telephone Fax Banana Health service district
Local contact Kym Fewings
District Manger Banana Health service district
07 4992 1333
07 4992 1728
Bayside Health service district
Controller Shirley Wigan A/Manager Bayside Mental Health Service
07 3893 8404 07 3348 7352
Coordinator Jenny Francis Occupational Therapist
Redland Adult Mental Health Service
07 3240 8311 07 3821 4782
Bundaberg Health service district
Controller Paul Totino Manager Bundaberg Mental Health Service
07 4150 2601 07 4151 2214
Cairns Health service district
Controller Graham Sanderson
Manager Cairns Adult Mental Health Service
07 4050 3100 07 4031 6053
Coordinator Cliff Nelder Team Leader As above Cape York Health service district
Controller Laurel McCarthy District Manager Cape York Health service district
07 4069 9036 07 69 7405
Coordinator Ken Meldrum ADON (Community)
As above
Central Highlands Health service district
Controller Michael Bredhauer
District Manager Central Highlands Health service district
07 4983 8524 07 4983 8509
Central West Health service district
Controller June Lithgow A/District Manager Central West Health service district
07 4658 3223 07 4658 3230
Charleville Health service district
Controller Monica Lettice A/District Manager Charleville Health service district
07 4654 4300 07 4654 1390
Coordinator Robyn Bradley Team Leader, Mental Health Services
Charleville Community Health Services
07 4654 1380 07 4654 3298
Charters Towers Health service district
Coordinator DON Mosman Hall Hospital
07 4787 5200 07 4787 4620
Coordinator Julie Porter CNC As above Fraser Coast Health service district
Controller John Anderson CNC Hervey Bay/Maryborough Mental Health Service
07 4123 8777 07 4123 8785
Gladstone Health service district
Local contact Team Leader Gladstone Community Mental Health Service
07 4976 3278 07 4972 9537
Gold Coast Health service district
Controller Damian Mahony Senior Social Worker
07 5537 0642
Gympie Health service district
Controller Peter Murphy District Manager Gympie Health service district
07 5483 0153 07 5483 7040
Coordinator Stefan Buk Clinical Nurse Integrated Mental Health Service, Gympie
07 5482 1212 07 5483 0728
Innnisfail Health service district
Controller Michael Puglisi Director, Primary Health Care
Innisfail Health service district
0740615305 07 4061 5496
Logan-Beaudesert Health service district
Controller Monica Des Arts Director Logan-Beaudesert Mental Health Service
0732998552 0 7 3299 8833
Coordinator Jennette Forday Service Development Coordinator
As above
Mackay Health service district
Controller Tonya Plum A/Director Mackay Integrated Mental Health Service
07 49683893 07 49683894
Coordinator Di Miekle CNC As above Mater Misericordiae Hospitals and Health service district
Controller Michael Beech Director Mater Child and Youth Mental Health Service
07 3840 1972 07 3840 1644
Coordinator Jenny Bache Senior Psychologist
Greenslopes Child and Youth Mental Health Service
07 3397 9077 07 3394 4057
Moranbah Health service district
Controller Noni Bickerstaff District Manager Moranbah Health service district
07 4941 5988 07 4941 5992
Mt Isa Health service district
Controller Graham Jackson District Manager Mt Isa Health service district
07 4744 4416 07 4743 9621
Coordinator Team Leader Mt Isa Mental Health Service
07 4744 6871 07 4744 6864
North Burnett Health service district
Controller Kate Young District Manager North Burnett Health service district
07 4161 1344 07 4161 1903
Northern Downs Health service district
Controller Maree Hanson District Manager Northern Downs Health service
07 4662 8888 07 4662 8424
district The Prince Charles Hospital and Health service district
Controller Cathy Arandt Manager The Prince Charles Hospital Mental Health Service
07 3350 8111 07 3350 8614
Coordinator Lee Beames Director of Psychology
As above
Princess Alexandra Hospital and Health service district
Controller Frank Varghese Director Adult Mental Health Services
07 3240 2111 07 3240 2100
Coordinator Robyn Prince Team Leader West End-Inala Mental Health Service
07 3846 9400 07 3846 7957
Redcliffe-Caboolture Health service district
Controller Sabrina Walsh Manager Redcliffe-Caboolture District Mental Health Service
07 5495 8799 07 5495 7859
Coordinator Monica O’Neil Service Development Coordinator
As above
Rockhampton Health service district
Controller John Flanagan Director Rockhampton Mental Health Service
07 4920 6100 07 4920 6159
Coordinator Jenny Symmons
Service Development Coordinator
As above
Roma Health service district
Controller Jane Harrison District Manager Roma Health service district
07 4622 4470
Coordinator Robyn Bradley Team Leader, Mental Health Services
Charleville Community Health Services
07 4654 3298
Royal Brisbane Hospital and Health service district
Controller Brett Emmerson Director Division of Mental Health
07 3253 8111 07 3253 1166
Coordinator Lenore Meldrum Research Psychologist
Valley Integrated Mental Health Service
07 3834 1624 07 3252 9152
Royal Children's Hospital and Health service district
Controller Denisse Best Manager Royal Children’s Hospital Child and Youth Mental Health Service
07 3835 1411 07 3250 8561
South Burnett Health service district
Controller Peter Maher Director Community Health Service
07 4162 9214 07 4162 9219
Southern Downs Health service district
Controller Louise Harvey District Manager Southern Downs Health service district
07 4661 6916 07 4661 6918
Sunshine Coast Health service district
Controller Kate Redman Director Sunshine Coast Integrated Mental Health Service
07 5470 6600 07 5470 6295
Coordinator Beverley Schumacher
Team Leader, Hospital Team
As above
Tablelands Health service district
Controller Mary McKinnon District Manager Tablelands Health service district
07 4091 0279 07 4091 3060
Toowoomba Health service district
Controller Loma Bunton Director of Allied Health
Baillie Henderson Hospital
07 4631 0292 07 4633 1367
Townsville Health service district
Controller John Allen Director Townsville Mental Health Service
07 4781 9211 07 4772 6711
Coordinator Virginia McKendrick
Director of Psychology
As above
West Moreton Health service district
Controller Ian Colls Director West Moreton Integrated Mental Health Service
07 3817 2555 07 3817 2556
Coordinator Vicki Rostron ADON As above
13. National Disaster Relief Arrangements FORMAL GUIDELINES Section 3 reproduces the formal relief measure guidelines that have been pre-agreed between the Commonwealth and Queensland Governments under the Commonwealth/State Natural Disaster Relief Arrangements. oooo000oooo 1. PURPOSE
To determine eligibility under NDRA personal Hardship and Distress for the reimbursement of expenditure incurred by the Queensland Government during counter disaster operations.
2. ELIGIBLE EXPENDITURE CATEGORIES
The following categories of State counter disaster expenditure (by the Emergency Services and other State Agencies) are eligible for reimbursement under NDRA:
(a) The net cost of emergency food/essential supply drops to stranded individuals or communities.
(b) Transportation costs for manpower, equipment & materials.
Includes Aircraft/Vessel/Vehicle transport, charter and hire costs.
(c) Non-capital expenses.
Includes vehicle and helicopter operating costs, food, fuels and other expendable or consumable items necessary for immediate usage. Also includes vehicle or equipment repairs and additional servicing required as a direct consequent of relief operations.
(d) Overtime, travel expenses/allowances, temporary employment costs.
Excludes normal (pre-disaster) administrative commitments (salaries etc) which would otherwise have been incurred.
(e) The activation, co-ordination and administration of NDRA Relief Measures.
Excludes pre-disaster salary and other committed costs which would otherwise have been incurred.
(f) Emergent expenditure to ensure the safety of life, health and property.
FORMAL NDRA GUIDELINES Grants For Restoration Of Public Assets and Emergency Protection and Repair Works by State, Local and Semi-Government Authorities
Includes the construction of structures/earthworks and movement/hire/use of; buildings, machinery, equipment, specialist skills and personal possessions (eg temporary levy banks/sandbagging to divert floodwaters, evacuations and shelters, emergent public health matters etc). 1. GENERAL
Following a disaster where this relief measure is approved, all Local Governments and relevant Government Departments within the affected area are invited to submit estimates of restoration costs as well as costs incurred on emergency protection and repair work. Should a Local Government or Government Department suffer damage from a natural disaster event for which grant assistance has not been approved, the Authority may submit a case (for assistance).
The financial assistance given may vary for each disaster. Special instructions modifying any of these predetermined principles, may be issued in respect of a specific disaster.
2. APPLICATION PROCEDURE
Local Governments and Government Departments should submit full damage details including location, extent and cause of damage and restoration costs.
Where it is impossible to give specific details of damage immediately, a generalised description and preliminary estimate of cost should be submitted followed by specific details as soon as possible. Preliminary estimates of cost should be as accurate as possible.
Estimates are used for grant approval purposes. However, only actual expenditure (on approved works) is eligible for grant assistance.
Where an improvement in standard is involved, assistance is limited to the amount approved for restoration to the pre -existing standard.
Assistance is administered by: Local Governments - Department of Local Government and Planning River Trusts - Department of Natural Resources (Resource Management) Government Departments - Department of Emergency Services on behalf of Queensland Treasury.
3. ELIGIBLE PUBLIC AUTHORITY
An Eligible Public Authority means a public undertaking which has been established by (or by virtue of) a law of the State, being a government department, ministry, office, local government body or other body which provides community, social or economic services outside the normal market mechanism either free of charge or at nominal charges well below the costs of production, but excludes:
(a) a public financial undertaking which is primarily engaged in financial transactions in the market
involving both the incurring of liabilities and the acquisition of financial assets; and
FORMAL NDRA GUIDELINES Grants For Restoration Of Public Assets and Emergency Protection and Repair Works by State, Local and Semi-Government Authorities
(b) a public trading undertaking which is primarily engaged in the production of goods and services for sale in the market with the intention of recovering all or a significant proportion of its operating costs.
Other than in exceptional circumstances, financial and trading undertakings of State and Local Governments s uch as those listed below would not be regarded as an eligible public undertaking:
Abattoirs Aerodromes Banking and insurance Brickworks and Quarry Operations Electricity and Gas Supply Garbage Collection Housing (other than Welfare Housing) & Rented Property Operation of Ports and Waterways Product Marketing and Handling Public Transport (excluding Railways) Water Supply and Sewerage Services (not significantly funded by public contributions)
4. ELIGIBLE WORKS
Funds are normally provided to restore damage by flood submergence, wind or wave action but may be restricted in a particular disaster to any of a number of conditions. The particular measures covered are advised when estimates/claims are being sought. Also landslide damage which is the direct result of bushfire, cyclone, earthquake, flood or storm where poor environmental planning practices or commercial development have not been significant contributing factors.
The term "public assets" may be taken as any structure or facility that is the property of an eligible Public Authority where that Authority is also responsible for the asset's maintenance.
Assets include such items as roads and bridges, buildings, plant, equipment and stores, etc. but not natural banks and beds of streams (except as hereunder), undeveloped public land, beaches, natural trees and shrubs, also otherwise eligible public assets damaged by saturation; see paragraph 6. for details of eligible road base saturation.
The term "restoration of damage" may be taken to apply to any expenditure (not covered by insurance) incurred by the Authority on the following:
(a) Emergent works necessary during the course of a disaster to protect public assets or to restore
essential services . This could include earthmoving, rock placing, sand-bagging, installation of tarpaulins, and removal of an asset or stores to prevent damage;
(b) Immediate post-disaster repairs to an eligible asset to enable it to operate/be operated at a
reasonable level of efficiency - this would include clean up costs, removal of silt, debris etc. and emergent repairs;
(c) Reconstruction or replacement of the asset to its previous standard only.
NOTE - Salaries, wages and other costs that would have been incurred irrespective of the disaster, are not eligible for assistance .
Estimates must be submitted on a sufficiently detailed basis to enable the nature of the damage and the location of the damaged asset to be ascertained.
Damage as the result of "flood submergence" is regarded as that caused by:
FORMAL NDRA GUIDELINES Grants For Restoration Of Public Assets and Emergency Protection and Repair Works by State, Local and Semi-Government Authorities
(a) Inundation by flood waters rising from natural streams and watercourses; or
(b) Concentration of surface runoff in drainage systems including overtopping thereof. Drainage
systems are defined as natural streams and watercourses and man-made drains lined and unlined, but not road pavements, road formations and table drains, catch drains, kerb and channel and associated stormwater systems. Eligible damage under this category is confined to assets constructed within or over the drainage system.
Damage consequential to inundation as defined in (a) and (b) above, due to pavement failure under traffic is eligible.
By way of example under (b) above:
(a) Lengthways scouring of a road would be ineligible for assistance as the damage is not within
or over an eligible drainage system.
(b) Cross-road washouts within or over eligible drainage systems would be eligible for assistance (ie. damage at creek and gully crossings, inverts, etc.).
(c) Any damage within, or caused by overtopping of road drainage systems, would be ineligible.
5. ADDITIONAL DETAILS
Natural banks of streams are not considered as constructed assets. However, where a change in bank regime occurs adjacent to an existing constructed protection work, the estimate can include any extension of the pre -existing asset required to provide equivalent stability to the physical system of protection existing prior to the flood event.
Natural foundations of constructed assets are considered as part of the constructed asset within a boundary defined by a batter of one vertical to one horizontal from the outer toe of the constructed asset.
Where a constructed asset is restored or replaced by one of a standard higher than existed previously or, because of gross damage, is relocated, the cost of restoration to its pre-existing standard in its original location only is eligible for grant recoupment. Accordingly, separate estimates are required in these cases. The excess cost of improvement in standard or the excess of the cost of relocation over the cost of restoring in the previous location is usually met under normal loan/subsidy conditions.
Doubtful cases not expressly covered by these guidelines should be referred to the relevant Administering Authority for determination.
6. ROAD BASE SATURATION DAMAGE
Where road base saturation damage has occurred following an eligible natural disaster event, assistance is available as a contribution towards upgrading damaged road sections to a standard which will withstand future damage. Under this assistance category funding is:
(a) Restricted to damage caused by road base saturation (and subsequent deterioration under
traffic) as a direct result of an eligible natural disaster.
FORMAL NDRA GUIDELINES Grants For Restoration Of Public Assets and Emergency Protection and Repair Works by State, Local and Semi-Government Authorities
(b) Limited to the estimated cost of returning such damaged road to the equivalent standard prior to the disaster event.
(c) Conditional on the Authority concerned upgrading the damaged road section to a standard which would withstand future damage; and funding the upgrading component of the works; and
(d) Provided as a 'once only' contribution towards each upgraded road section.
7. FINANCING
State, Local and Semi-Governmental Authorities, with the exception of Local Government Authorities, Aboriginal and Community Councils and River Improvement Trusts are required to meet from their own sources a full 25 percent of expenditures approved in terms of these arrangements.
River Improvement Trust asset damage is aggregated with the encompassing Local Government for the purpose of determining the level of contribution required. Local Governments are required to meet 25% of expenditures approved in terms of the arrangements but with a maximum contribution for each disaster of either:-
(a) 1% of a Council's general rate revenue receipts for the financial year two years earlier; or
(b) 25% of Queensland's base expenditure amount for the current financial year, whichever is the
greater.
However, no Council will be required to contribute in excess of 2.5% of Queensland's base expenditure amount for the current financial year for each disaster. For Councils under (b) above with a rate revenue base of less than $3M, a contribution level of $50,000 will apply following completion of a disaster risk assessment based on Risk Management Standard AS/NZS 4360:1999. Arrangements apply until 31 March 2002 to allow individual Councils immediate access to the lower contribution following completion of an interim risk identification and assessment process and inclusion of the results in Local Government Land Use and Counter Disaster Plans.
14. CHECKLIST FOR HOSPITAL DISASTER PLANNING
YES
NO
BASIC CONSIDERATIONS
1. Does the hospital have a disaster planning program?
Γ
Γ
2. Do both the District Health Service and the Hospital administration understand
their disaster planning responsibilities?
Γ
Γ
3. Has a disaster coordinator and committee been appointed for the hospital?
Γ
Γ
4. Does the coordinator and planning committee have the respect, support and
authority to carry out their mandate?
Γ
Γ
5. Has the hospital disaster planning program been officially incorporated into the
community emergency plan?
Γ
Γ
GENERAL PROVISIONS
1. Does the plan take into account all internal and external hazards?
Γ
Γ
2. Does the plan meet the requirements imposed by both the physical plant
arrangements and geographical location?
Γ
Γ
3. Is the hospital capable of responding to a disaster any time of the day or night, any
day of the year?
Γ
Γ
4. Does the hospital recognise that it is not completely self -sufficient and that external
coordination is essential?
Γ
Γ
5. Have evening and night shift personnel been included in the formulation of plans for
disaster operations?
Γ
Γ
YES
NO
6. When planning, is consideration given to the fact that normal day-to-day emergencies will be happening even though disaster operations may be occurring? Γ Γ
7.Does the hospital's approach to disaster planning attempt to keep its disaster response as
normal to its day-to-day activities as possible?
Γ
Γ
8. Is the disaster planning program based on what people are "likely" to do, rather than
what they "should" do?
Γ
Γ
9. Does the disaster plan focus on events of moderate size eg. ones which are likely to
occur in the area?
Γ
Γ
10. Can the disaster response plan be expanded in stages as the incident magnitude
increases?
Γ
Γ
11. Does the hospital acknowledge that training and education is the basis of an
effective disaster planning program?
Γ
Γ
12. Is the hospital disaster plan program integrated with the community emergency
health services program?
Γ
Γ
ORGANISATION FOR DISASTER OPERATIONS
1. Does the disaster organisation include lines of authority and responsibilities, and
provide for succession?
Γ
Γ
2. Are all key personnel included in the plan?
Γ
Γ
3. Does the plan include and provide for the appropriate functioning of departments
and services in disasters, such as:
(a) administration
Γ
Γ
(b) emergency
Γ Γ
(c) nursing
Γ Γ
YES
NO
(d) radiology
Γ Γ
(e) laboratory
Γ Γ
(f) pharmacy
Γ Γ
(g) critical care
Γ Γ
(h) central supply
Γ Γ
(i) maintenance and engineering
Γ Γ
(j) security
Γ Γ
(k) dietary
Γ Γ
(l) housekeeping and laundry
Γ Γ
(m) social and pastoral
Γ Γ
(n) mortuary, and
Γ Γ
(o) volunteers?
Γ Γ
4. Are those who are expected to implement and use the plan familiar with it?
Γ
Γ
YES
NO
5. Do those for who the plan is designed accept is as legitimate and worthwhile?
Γ
Γ
6. Are disaster tasks assigned in terms of positions rather than individuals?
Γ
Γ
7. Does the plan include procedures for incorporating and managing volunteers and
unexpected emergency medical services responders who want to help?
Γ
Γ
8. Does each department have standard operating procedure that reflect its response to each type of event listed in the hospital disaster plan?
Γ
Γ
DISASTER CONTROL CENTRE
1. Does the plan indicate where the disaster control centre is located within the
hospital?
Γ
Γ
2. Has an alternate on- and off-site location been designated?
Γ
Γ
3. Does the plan stipulate:
Γ Γ
(a) who will occupy the centre?
Γ Γ
(b) who will be in charge?
Γ Γ
(c) what the responsibilities will be?, and
Γ Γ
(d) what equipment and supplies will be needed to operate?
Γ Γ
4. Has provision been made (eg. space, equipment) for extra people, agencies from
outside organisations, if required?
Γ
Γ
YES
NO
ACTIVATION OF THE PLAN
1. Does the plan specify the conditions for which the plan can be activated?
Γ
Γ
2. Does the plan stipulate who has the authority to activate the plan?
Γ
Γ
3. Does the plan specify who has the authority to activate the plan during quiet hours,
weekend and holidays?
Γ
Γ
4. Are alternates designated for those specified in 1. and 2. above?
Γ
Γ
5. Do those staff who are responsible for activating the plan know what to do?
Γ
Γ
ALERTING SYSTEM
1. Does the plan provide for the prompt activation of the hospital to emergency status
during both normal and quiet hours including weekends and holidays?
Γ
Γ
2. Has the plan specified how alerting within the hospital will be carried out?
Γ
Γ
3. Has the authority to carry out internal alerting been specified?
Γ
Γ
4. Does the plan have a current system for recalling staff back to duty?
Γ
Γ
5. Does the plan stipulate who has the authority to initiate the recall of staff?
Γ
Γ
6. Does the plan provide for an alternative system(s) of alerting which considers
people, equipment and procedures?
Γ
Γ
7. Has provision been made for activating the triage team in response to an off-site
incident?
Γ
Γ
YES
NO
IDENTIFICATION OF AUTHORISED PERSONNEL 1. Does the plan designate how people will be identified within the hospital eg. hospital
staff, outside supporting medical personnel, news media, clergy, visitors, etc.?
Γ
Γ
2. Do the staff have the proper identification to gain access to the hospital when called
back on duty?
Γ
Γ
SECURITY
1. Has recognition been given to the following:
(a) Extent of possible security problems, eg. geographical location, physical plan
arrangements, number of entrances, etc.?
Γ Γ
(b) Uniqueness of security problems both internally and externally?
Γ Γ
(c) Possible shortcomings of personnel to provide security?
Γ Γ
2. Have steps been taken to minimise and control points of access and egress in
buildings and areas?
Γ
Γ
COMMUNICATIONS SYSTEMS
1. Have both internal and external systems been assessed?
Γ
Γ
2. Does the hospital recognise that normal systems (eg. telephone, facsimile, cellular
phones) will likely be rendered unserviceable during disasters?
Γ
Γ
3. Are back-up systems available, eg. unlisted telephone numbers, pay telephones,
walkie-talkie sets, etc.? Γ Γ
4. Is there an organised runner, messenger system as back-up for power failures,
disasters, etc.? Γ Γ
5. Are runner personnel provided with schematic area layout maps showing key areas
for disaster operations? Γ Γ
YES
NO
6. Has the hospital established inter-agency communications networks especially with
the community emergency operations centre? Γ Γ
INTERNAL TRAFFIC FLOW AND CONTROL
1. Will elevators be manned and controlled? Γ Γ
2. Has elevator usage been prioritised, eg. casualties, medical supplies? Γ Γ
3. Has provision been made for the free and uninterrupted flow of in-house traffic, eg.
pedestrian traffic in corridors, casualty movement to and from special treatment areas?
Γ Γ
4. Have egress routes for patients and staff been provided for hospital evacuation
purposes? Γ Γ
5. Have movement routes been designated within the hospital and have traffic flow
charts been prepared and posted? Γ Γ
EXTERNAL TRAFFIC FLOW AND CONTROL
1. Have arrangements been made for both vehicle and people entrance to and exit
from the hospital premises? Γ Γ
2. Have the following been established:
(a) Uninterrupted flow of ambulances and other vehicles to casualty sorting
areas or emergency room entrance? Γ Γ
(b) Access and egress control of authorised vehicles carrying supplies and
equipment? Γ Γ
(c) Authorised vehicle parking? Γ Γ
(d) Direction for authorised personnel and visitors to proper entrances? Γ Γ
3. Have arrangements been made for police support? Γ Γ
YES
NO
4. Has recognition been given to the likelihood of vehicle and people convergence? Γ Γ
VISITOR CONTROL
1. Is it recognised that visitors can be expected to increase and curious onlookers may seek to gain entrance during disasters? Γ Γ
2. Has provision been made to handle the friends and relatives of victims? Γ Γ
3. Are you prepared to handle medical and emotion problems resulting from the anxiety
and shock of the emergency situation? Γ Γ
NEWS MEDIA
1. Do the media have a working/reception area complete with provisions allowing them
to function? Γ Γ
2. Has a person been designated to control and take care of the housekeeping needs of the media? Γ Γ
3. Have you designated a spokesperson as a media contact? Γ Γ
4. Are the staff aware of the procedures for handling requests for information from the
media? Γ Γ
RECEPTION OF CASUALTIES AND VICTIMS
1. On the confirmed notification of a disaster, does the plan provide for:
(a) clearance of all non-emergency patients and visitors from the emergency
department? Γ Γ
(b) cancellation of all elective admissions and elective surgery? Γ Γ
(c) determination of rapidly available or open beds?
Γ Γ
YES
NO
(d) determination of the number of patients who can be discharged? Γ Γ
2. Has provision been made to secure the emergency department and control traffic on
the ambulance ramp? Γ Γ
3. Is the receiving and sorting area accessible and in close proximity to the areas of the hospital in which definitive care will be given? Γ Γ
4. Is the reception area equipped with portable auxiliary power for illumination and
other electrical equipment, or can power be supplied from hospital circuits? Γ Γ
5. Does the reception area allow for retention, segregation and processing of incoming
casualties? Γ Γ
6. Are sufficient equipment, supplies and apparatus available in an organised manner to
permit prompt and efficient casualty movement? Γ Γ
7. Are the sorting staff organised and directed by an experienced physician? Γ Γ
8. Are radiological monitors and radiation detection instruments assigned to the area? Γ Γ
9. Has provision been made for an overflow of casualties to include such factors as: Γ Γ
(a) bed arrangements, Γ Γ
(b) personnel requirements, and Γ Γ
(c) extra resources, eg. linens, drugs, dressings, etc.? Γ Γ
10. Are the medical records and the admissions departments organised to handle an
increased number of casualties? Γ Γ
11. Is there a system for retention and safe-keeping of valuable personal items removed
from casualties? Γ Γ
HOSPITAL EVACUATION
YES
NO
1. Is there an organised discharge routine to handle large numbers of patients upon
short notice? Γ Γ
2. Is someone responsible for the removal and control of patient records and
documents? Γ Γ
3. Has provision been made for immediate refuge, care and comfort for the patients
and staff on the hospital grounds during inclement and winter weather? Γ Γ
RELOCATION OF PATIENTS AND STAFF
1. Have satellite locations been pre-determined and confirmed for the housing of
patients and staff in the event of an evacuation?
Γ Γ
2. Have the transportation requirements been pre-designated and confirmed for the
movement of people?
Γ Γ
3. Has the provision been made for the movement of patient records and documents?
Γ Γ
4. Is there a "time sequence" built into the plan designating appropriate moving times,
assigned personnel including professional staff assignment, and priority of patients to specific locations?
Γ Γ
5. Is there a method for delegating authority and decision-making responsibility for
relocation transfers?
Γ Γ
6. Is there a sequence for patient transfers along pre-established routes?
Γ Γ
7. Are procedures established for the orderly disposition of patients to their homes if
applicable?
Γ Γ
8. Has provision been made for the movement of patients and staff to an immediate
area of safe refuge within the hospital when the area occupied becomes uninhabitable?
Γ Γ
HOSPITAL ISOLATION
1. In the event that the hospital is completely isolated, has the plan made provision for:
YES
NO
(a) auxiliary power? Γ Γ
(b) rest periods and rotation of staff?
Γ Γ
(c) rationing of water and food?
Γ Γ
(d) waste and garbage disposal?
Γ Γ
(e) rationing of medication, dressings, etc.?
Γ Γ
(f) laundry?
Γ Γ
(g) staff and patient morale?
Γ Γ
2. Has consideration been given to utilise patients and visitors to assist staff with their
duties?
Γ Γ
RESPONDING TO AN OFF-SITE INCIDENT
1. Does the hospital have a designated triage team?
Γ Γ
2. Does the plan specify:
(a) who is on the team?
Γ Γ
(b) who is in charge of the team?
Γ Γ
(c) who has the authority to activate the team?
Γ Γ
YES
NO
(d) what medical equipment they take with them? Γ Γ
(e) how they get to the incident site? Γ Γ
(f) what their role is at the site? Γ Γ
POST DISASTER RECOVERY
1. Does your plan designate who will be in charge of recovery operations? Γ Γ
2. Does your plan make provision for the following during recovery?
(a) documentation; Γ Γ
(b) financial matters; Γ Γ
(c) inventory and resupply; Γ Γ
(d) record preservation; Γ Γ
(e) cleanup; Γ Γ
(f) hazard cleanup; Γ Γ
(g) salvage; Γ Γ
(h) garbage and waste disposal; Γ Γ
(i) special cleaning and deodorising; Γ Γ
(j) utility and equipment servicing;
Γ Γ
(k) redecorating;
YES
NO
Γ Γ
(l) construction; and Γ Γ
(m) board-up
Γ Γ
2. Does your plan address the following programs?
(a) Critical Incident Stress Debriefing Program
Γ Γ
(b) Employee Assistance Program
Γ Γ
(c) Group/individual counselling services
Γ
Γ
(d) Family Support Program
Γ
Γ
EDUCATION AND TRAINING
1. Does the plan specify who is responsible for the Education and Training Program?
Γ
Γ
2. Do the hospital departments have ongoing, mandatory disaster training programs?
Γ
Γ
3. Has the hospital considered adapting disaster procedures for application when
dealing with routine procedures, so personnel can become familiar with them?
Γ
Γ
4. Does the program provide disaster education material to ensure staff awareness and
currency of procedures?
Γ
Γ
5. Does the program have inter-organisation joint training sessions that deal with
common aspects of disaster response?
Γ
Γ EXERCISING THE DISASTER PLANNING PROGRAM
YES
NO
1. Do hospital planners recognise that exercise programs should progress from the less simple (eg. table top) to the more detailed (eg. full-scale)?
Γ Γ
