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Presents

QUALITY QUIZ

Preliminary Round…….

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1. Quality is defined by this Man

Identify?

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W Edward Deming

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2. The principle also known as the 80–20 rule, the law of the vital few, and the principle of factor sparsity. A Business-management consultant Joseph M. Juran suggested the principle and named it after Italian famous economist, who observed in 1906 that 80% of the land in Italy was owned by 20% of the population; he developed the principle by observing that 20% of the pea pods in his garden contained 80% of the peas.

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Pareto Principle

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3. Who wrote the Book “The power of six sigma”?

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Subir Chowdhury

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Florida power and light limited

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5. The origin of this system of analysis comes from US Armed Forces Military During the 1970s, use of this system and related techniques spread to other

industries. It helps select remedial actions that reduce cumulative impacts of life-cycle

consequences (risks) from a systems failure (fault).It is used in many formal quality system such as QS-

9000 or TS 16949. The development of these specifications helps to ensure the product will meet

the defined requirements and customer needs.

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FMEA

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6. During the Middle Ages, guilds adopted responsibility for quality control of their members, setting and maintaining certain standards for guild

membership.Royal governments purchasing material were interested in quality control as customers. For this reason, King John of England appointed William Wrotham to report about the construction and repair of ships. Centuries

later, Samuel Pepys, Secretary to the British Admiralty, appointed multiple such overseers.

It refers to the systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. It is the

systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention. Two principles included in it are: "Fit for purpose", the product should be suitable for the intended purpose; and "Right first time", mistakes should

be eliminated

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QA

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7. It was originated as a set of practices designed to improve manufacturing processes and eliminate defects. With the help of this powerful practice process controls was visualise, John F. Mitchell the chief engineer of Motorola launched the Iridium satellite constellation, one of the most complex projects undertaken by a private company, which involved some 25,000 electronic components and took 11 years to develop and implement at a cost of $5 Billion. The processes resulted in $16–17 Billion savings to Motorola as in 2006 with the help of the practice which Mitchell implemented for Motorola.

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Six Sigma

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8.Abbreviate DMIAC

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DefineMeasureIdentifyAnalyzeControl

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9. Abbreviate APQA

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Advance Product Quality Approval

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11. In 1747, while serving as surgeon on HMS Salisbury, James Lind carried out a controlled experiment to develop a cure for scurvy. Lind selected 12 scurvy patients from the ship. Lind he provided strict entry requirements to reduce extraneous variation. He divided them into six pairs, giving each pair different supplements to their basic diet for two weeks. The treatments were all remedies that had been proposed.The men who had been given citrus fruits recovered dramatically within a week. One of them returned to duty after 6 days and the others cared for the rest. The others experienced some improvement, but nothing was comparable to the citrus fruits, which were proved to be substantially superior to the other treatments.

This a very tool came into existence which helps one to find the root cause.

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DOE

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12. The concept first developed in 1961 in Yamaha electric plant, where manual

assembly of a child part in a two way push button switch was undetected and could only be discovered when it reaches its end user,

which fetch the huge embarrassment on customer front. Mr. Shiego Shingo came with out a concept which could save the company

from humiliation and the such a stable process thatt could make mistake impossible.

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Poka Yoke

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13. Who invented Gearbox for automobile?

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W H James

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14. PDCA is concept given by which famous

Quality Guru?

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W Edward Deming

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15. First company to use automatic transmission on vehicle?

https://www.youtube.com/watch?v=Ue07DdPQv0k

Oldsmobile

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17. The capability index which accounts for the

process centering and is defined a minimum of

CPU and CPL is called?

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Process capability index

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18. First Edition of TS 16949 came in the year?

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1999

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19. ISO abbreviated as?

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International organization for standardization

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20. First edition of ISO came in the year?

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1987

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21. Number of clauses in TS?

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8

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22. Number of implementation clauses in TS?

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5

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23. Quality Management system is which clause of TS?

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4

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25. IATF is abbreviated as

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International Automotive Task Force

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26. In TS manual what does “shall” requirement indicates?

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Mandatory requirement

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26. In TS manual what does “should” requirement indicates?

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Recommendation

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27. Customer focus comes in which clauses of TS16949?

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5.2

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28. Pre requisite for SPC?

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MSA

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29. What is the acceptable limit for R&R for any instrument?

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10%

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30. First company to use Seat Belt?

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Volvo

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31. In G1150, what does 1150 indicates?

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Input torque

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32. Malcolm Baldrige National Quality Award recognizes U.S. organizations

in the business, health care, education, and nonprofit sectors for performance

excellence, a similar type of quality award popular among TATAs name it?

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TBEM

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33. What was the theme of London Olympics?

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Inspire generation

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34. Standards use to define gear quality?

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DIN

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35. TBEM is facilitated across TATA group by which divisions of

Tata Sons?

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TQMS

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36. How many phases are there in APQP?

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Five

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37. What is the third phase of APQP?

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Process design & development

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38. How many elements are there in APQP?

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23

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39. What does APQP stands for?

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Advanced Product Quality Planning

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40. Among the 7 QC tools, which tool is missing 1) Flow Chart 2) Checksheet 3) Histogram 4) Pareto 5) Cause & Effect 6) _________ 7) Control Charts

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Scatter Diagram

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41. When was FMEA first developed?

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In USA in mid 60’s, in NASA for Apollo Project

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42. As per FMEA 4th edition, what is the

threshold value for RPN?

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No threshold value

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43. In FMEA, what is the severity rating if the effect of failure

mode involves non compliance with govt regulations with

warning ?

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9

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44. In FMEA, occurrence rating is given for

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Potential Cause of Failure

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45. In FMEA severity rating is given for

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Potential Effect of Failure

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46. In FMEA, what is the detection rating for visual

inspection?

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7 (in station) & 8 (post processing)

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47. What are the 3 different types of Control Plan?

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PrototypePre launch or pilot

Production

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48. What is the formula to calculate process capability?

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(USL-LSL)/6 sigma

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50. For measuring any dimension what should

be the least count of the instrument used?

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1/10 of tolerance

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51. How many documents are there in a PPAP?

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19

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52. How many levels of PPAP are there?

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5

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53. What is the default level of a PPAP?

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Level 3