QUALITY CONTROL SYSTEM

Product Quality Control Procedures

1

ISO9001:2008

System/Product Assurance

2

IQC

Incoming Quality Control

3

IPQC/LQC

Process-control

4

OQC

Out-going control

5

Pre sales / after sales

Customer Service

System Assurance

1

LUXMAN Quality Policy： To defend our quality as we defend our dignity.

LUXMAN Quality Goal ： Incoming Materials Qulification Rate： 100%

Finished Product Qualification Rate: 100%

Out-going Product Qualification Rate: 100%

System Assurance

2

Quality Control Management System

Customer quality requirements are reflected in our quality system, from product R&D to product realization.

Quality management

Product development

Market

Production

Logistic

Supplier quality Assurance

Finished product Quality Assurance

Supplier

Supplier

Supplier

Supplier

Supplier

Client requirement

Client requirement

Client requirement

Client requirement

Client requirement

Quality control procedures Chart

Supplier Quality Contol

Warehouse receipt Accept &

StorageIQC respection

requisition of raw material

OK

NG

MRB

FAI by IPQCAssemble

LQC full inspection

Water proof test

Agiing test

LQC full inspection

Packaging OQC Warehousing shipment

OK

OK

OK

OK

OK OK

Return

Reprocessing

Accept On Deviation

analysis reason and remake

NG

OK

Maintenance and statistical analysis

NG

NG

NG

NG

NG

Incoming

material

control

Productio

n control

Out going

product control

Quality Control ProceduresIncoming Quality Control

1. Supplier delivery the materials to our warehouse area to be inspected, IQC check the Mat. number, name,specifications etc.according to the delivery orders and related data.2.IQC check OK/NG issued inspection notice to Mats, and make sampling check according to AQL standard on the basis of engineering data, BOM, engineering drawings and other data of the samples were tested,And make the corresponding decision,Record incoming inspection report.3.If IQC judge conforming materials if qualified, and notify the storekeeper for storage, if not qualified to inform IQC, PMC engineering, QC, production, purchasing, and relative staff to make material nonconformity review, and ultimately make the decision: return, accept on deviation, selection.

InPut Process Quality Control1.Production department arrange material according to the production schedule from PMC, line supervisor make first sample when all materials are ready and fill in the first sample report to IPQC. After first sample qualified ,arrange the production to the product line, If the first sample not qualified,then inform line supervisor to remake and analysis of the failure,starting production until the initail sample qualified.2.IPQC do the full inspection for 5 initial samples and do finished product inspection during production process, the production staff to check their own quality of their station, and then flow to the next station, line supervisor and IPQC do supervision. LQC do full inspection by electric parameters,structure, and appearance to all the product during production.3.LQC do waterproof test, aging test. Do aging test directly for indoor lights. IPQC check if there is exception during tests, and make the record.

Outgoing Quality Control1.LQC retest the electric parameter after the aging test,then pack properly,transfer to the storage area. Warehouse keeper inform OQC to inspect, OQC inspect according to AQL standard of sampling, and in accordance with the finished product inspection specifications, engineering information, customer information etc. qualified to notify for storage, not qualified to notify the production department rework.2.Warehouse keeper handle product storage and put the product in the designated position.3.Deliver the goods as required by the client.

After sales procedures

4

Customer Complaints Sales

Verify complaint information and fill out RMA form.

Quality control Engineers

Work out temporary solutions within2 working days

Working 8D report within 7 working days

Sales