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ADNOC Classification: Public Q4 AND FY 2019 RESULTS PRESENTATION 12 February 2020 ADNOC Distribution INVESTOR AND ANALYST CONFERENCE CALL

Q4 AND FY 2019 RESULTS PRESENTATION...OPEX and CAPEX 9 • Achieved USD46m OPEX savings on like-for-like basis in 2019 • Over 2018-19, USD100m OPEX savings achieved, in line with

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  • ADNOC Classification: Public

    Q4 AND FY 2019 RESULTSPRESENTATION

    12 February 2020

    ADNOC DistributionINVESTOR AND ANALYST CONFERENCE CALL

  • ADNOC Classification: Public

    AGENDA

    2

    EXECUTIVE

    SUMMARY

    STRATEGY

    UPDATE

    Q4 & FY 2019

    RESULTS

    OUTLOOK01 02 03 04

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

  • ADNOC Classification: Public

    DISCLAIMER

    This communication includes forward-looking statements which relate to, among other things, our plans, objectives, goals, strategies, future operational performance and anticipated

    developments in markets in which operate and in which we may operate in the future. These forward-looking statements involve known and unknown risks and uncertainties, many of

    which are beyond our control and all of which are based on management’s current beliefs and expectations about future events. Forward-looking statements are sometimes identified

    by the use of forward-looking terminology such as “believes”, “expects”, “may”, “will”, “could”, “should”, “would”, “intends”, “estimates”, “plans”, “targets”, or “anticipates” or the negative

    thereof, or other comparable terminology.

    These forward-looking statements and other statements contained in this communication regarding matters that are not historical facts involve predictions and are based on the beliefs

    of our management, as well as the assumptions made by, and information currently available to, our management. Although we believe that the expectations reflected in such forward

    looking statements are reasonable at this time, we cannot assure you that such expectations will prove to be correct.

    Given these uncertainties, you are cautioned not to place undue reliance on such forward looking statements. Important factors that could cause actual results to differ materially from

    our expectations include, but are not limited to: our reliance on ADNOC to supply us with substantially all of the fuel products that we sell; an interruption in the supply of fuels to us by

    ADNOC; changes in the prices that we pay ADNOC for our fuels and to the prices that we are allowed to charge our retail customers in the UAE; failure to successfully implement our

    operating initiatives and growth plans, including our mixed-mode service offering, our convenience store optimisation initiatives, our cost savings initiatives, and our growth plans;

    competition in our markets; decrease in demand for the fuels we sell, including due to general economic conditions, improvements in fuel efficiency and increased consumer preference

    for alternative fuels; the dangers inherent in the storage and transportation of the products we sell; our reliance on information technology to manage our business; laws and regulations

    pertaining to environmental protection, operational safety, and product quality; the extent of our related party transactions with ADNOC and our reliance on ADNOC to operate our

    business; the introduction of VAT and other new taxes in the UAE; failure to successfully implement new policies, practices, systems and controls that we implemented in connection with

    or following our IPO; any inadequacy of our insurance to cover losses that we may suffer; general economic, financial and political conditions in Abu Dhabi and elsewhere in the UAE;

    instability and unrest in regions in which we operate; the introduction of new laws and regulations in Abu Dhabi and the UAE; and other risks and uncertainties detailed in our

    International Offering Memorandum dated 26 November 2017 relating to our initial public offering and the listing of our shares on the Abu Dhabi Securities Exchange, and from time to

    time in our other investor communications.

    Except as expressly required by law, we disclaim any intent or obligation to update or revise these forward-looking statements.

    3 ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

  • EXECUTIVESUMMARY

    SPEAKER: AHMED AL SHAMSIACTING CHIEF EXECUTIVE OFFICER

    ADNOC Distribution

    01

  • ADNOC Classification: Public

    HIGHLIGHTSResilient Q4 and Full Year 2019 performance in both Fuel and Non-Fuel Businesses

    5

    Strategic updateOperational and financial

    performance

    Prioritization of safety remains

    core to our business

    Net profit increased by 11.3%

    YoY in Q4 2019 and by 4.2% YoY

    in 2019

    Sustained growth in total fuel

    volumes (+2.0% YoY) including

    retail fuel volumes (+1.2% YoY)

    in Q4 2019

    Free assisted fueling driving

    growth in retail fuel volumes as

    expected

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    2020 Outlook

    Focus on superior customer

    experience

    Acceleration in CAPEX,

    reflecting significant network

    growth

    Series of customer-focused

    initiatives launched to enhance

    the overall customer experience

    ADNOC

    on the go

    ADNOC

    Rewards

    ADNOC

    Oasis

    Deliver on accelerated network

    expansion

    Strong Free Cash Flow

    generation in FY 2019

    (USD635m, +16.4% YoY),

    supporting our dividend policy

    Fuel Stations and Convenience

    Stores network expansion on

    track to be delivered in 2020

    Grow EBITDA across all

    businesses, pursue cost

    optimization & margin

    improvement initiatives

  • STRATEGY UPDATE

    SPEAKER: MOHAMED AL HASHEMICHIEF OPERATING OFFICER

    ADNOC Distribution

    02

  • ADNOC Classification: Public

    KEY STRATEGIC UPDATEFuel Business

    7

    • Low single digit fuel volume growth in 2H

    2019

    • Domestic network expansion to

    accelerate starting 2020

    - 45 new sites in advanced stage of

    execution to be delivered by H1 2020

    • 3 new pilot stations in Saudi Arabia in

    2019

    • Total fuel volumes up 2.9% YoY in 2H 2019

    and 0.7% in 2019

    Rebound in 2H19 retail fuel volumes

    (+1.2% YoY)

    • In 2019, 6 new fuel stations opened in the

    UAE (3 in Dubai); construction on track to

    deliver new stations as guided

    • Strong growth in Corporate segment driven

    by higher sales across products

    • International expansion strategy in

    execution mode with establishment of legal

    entities and discussion with several players

    2019 ANNOUNCED STRATEGY KEY MILESTONES ACHIEVED

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    Last Exit Fuel Station in Dubai

  • ADNOC Classification: Public

    KEY STRATEGIC UPDATENon-Fuel business

    8

    • 14 new convenience stores in 2019

    • Unveiled next generation ‘ADNOC

    Oasis store’

    • Convenience stores gross profit increased

    20.6% YoY in 2019 driven by:

    • New store openings, category

    management, improved look and feel,

    introduction of fresh food and coffee

    offerings

    • Average basket size up 5.0% YoY in 2019

    • Non-fuel transactions up 9.8% YoY in 2019

    KEY MILESTONES ACHIEVED

    • Convenience store network to expand at

    a faster pace than retail fuel sites

    • Continued roll-out of convenience stores,

    in addition to new food and coffee

    offerings

    • Further implementation of convenience

    store revitalization program

    2019 ANNOUNCED STRATEGY

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    New ADNOC Oasis C-store at Corniche

  • ADNOC Classification: Public

    KEY STRATEGIC UPDATEOPEX and CAPEX

    9

    • Achieved USD46m OPEX savings on like-

    for-like basis in 2019

    • Over 2018-19, USD100m OPEX

    savings achieved, in line with

    guidance

    • Balancing a reduction in our costs

    while maintaining a high level of

    customer service

    • CAPEX of USD138m in 2019

    KEY MILESTONES ACHIEVED

    • USD50m of OPEX savings in 2019 on a

    like-for-like basis

    • Continued CAPEX efficiency in building

    new stations

    • Up to USD300m CAPEX in 2019 to

    accelerate network expansion in UAE and

    internationally and to invest in our digital

    initiatives

    2019 ANNOUNCED STRATEGY

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    New Stations Under Construction

  • Q4 & FY 2019 RESULTS

    SPEAKER: PETRI PENTTICHIEF FINANCIAL OFFICER

    ADNOC Distribution

    03

  • ADNOC Classification: Public

    Key Financial

    Performance

    USDm Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    Revenue 1,477 1,626 -9.1% 5,809 6,233 -6.8%

    Gross Profit 342 322 6.0% 1,355 1,380 -1.8%

    Margin 23.1% 19.8% 23.3% 22.1%

    EBITDA 179 168 6.5% 773 755 2.3%

    Margin 12.1% 10.3% 13.3% 12.1%

    Underlying EBITDA1 179 183 -2.2% 740 691 7.2%

    Margin 12.1% 11.3% 12.7% 11.1%

    Net Income 135 121 11.3% 604 579 4.2%

    Margin 9.1% 7.5% 10.4% 9.3%

    Cash Generation

    and Net Debt

    USDm Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    Free cash flow2 107 101 5.7% 635 545 16.4%

    Net debt 202 3 NM3 202 3 NM3

    Profitability

    Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    ROCE4 (%) 23.8% 24.2% - 23.8% 24.2% -

    ROE5 (%) 59.2% 59.3% - 59.2% 59.3% -

    Q4 & FY 2019 FINANCIAL PERFORMANCE

    1. Underlying EBITDA excludes inventory movements 2. Free Cash Flow is calculated as EBITDA minus CAPEX11 4. Return on Capital Employed 5. Return on Equity

    Solid underlying financial results…

    ...Leading to strong free cash flow generation...

    ...and high returns

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS 3. Not meaningful

  • ADNOC Classification: Public

    Q4 & FY 2019 OPERATING PERFORMANCE

    12 1. Includes one franchised siteADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    Fuel Volumes

    mL Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    Retail 1,705 1,685 1.2% 6,525 6,600 -1.1%

    Corporate 585 548 6.7% 2,373 2,239 6.0%

    Aviation 190 199 -4.3% 777 748 3.8%

    TOTAL 2,481 2,432 2.0% 9,674 9,611 0.7%

    Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    Fuel Operating

    Metrics

    Number of service stations – UAE 382 376 1.6% 382 376 1.6%

    Number of service stations - Saudi Arabia1 2 2 - 2 2 -

    Number of fuel transactions (millions) 41.4 40.8 1.5% 158.5 167.8 -5.5%

    Q4 2019 Q4 2018 YoY (%) 2019 2018 YoY (%)

    Non-Fuel

    Operating Metrics

    Number of convenience stores - UAE 264 250 5.6% 264 250 5.6%

    Number of non-fuel transactions (millions) 11.6 11.7 -0.9% 46.9 42.7 9.8%

    Average basket size (USD)2 5.3 5.0 5.4% 5.2 4.9 5.0%

    2. Average basket size is calculated as convenience store revenue divided by number of convenience store transactions

  • ADNOC Classification: Public

    GROSS PROFIT BY SEGMENT

    13 1. Includes Allied Services

    USDm Q4 2019 Q4 2018 YoY (%) FY 2019 FY 2018 YoY (%)

    Fuel and Non-Fuel Retail 223 209 7.0% 861 900 -4.4%

    Of which Fuel 201 189 6.7% 773 821 -5.9%

    Of which Non-Fuel 22 20 10.4% 89 79 11.8%

    Margin 22.1% 18.7% 22.1% 21.1%

    Corporate 55 48 12.6% 237 214 10.8%

    Margin 17.4% 14.5% 18.3% 16.6%

    Aviation 46 50 -6.9% 192 197 -2.7%

    Margin 33.8% 30.5% 34.2% 33.0%

    Other1 18 16 12.8% 66 69 -4.9%

    Total 342 322 6.0% 1,355 1,380 -1.8%

    • In 2019, gross profit decreased due to lower inventory gains (USD 33m in 2019 compared to USD 65m in 2018)

    • Retail gross profit declined in 2019 due to lower volumes and inventory gains, despite strong growth in Non-fuel business.

    However, Q4 2019 retail gross profit increased driven by higher volumes, an increase in retail fuel margins following the

    renegotiation of our fuel supply contract, an increase in non-fuel retail gross profit and improved operating cost efficiencies

    • Corporate gross profit growth driven by increase in volumes, better stock management and dynamic product pricing

    • Non-fuel retail delivering growth given new C-stores and initiatives to improve customer experience

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

  • ADNOC Classification: Public

    USDm Q4 2019 Q4 2018 YoY (%) FY 2019 FY 2018 YoY (%)

    Fuel and Non-Fuel Retail 110 84 31.0% 462 446 3.4%

    Margin 10.9% 7.6% 11.9% 10.4%

    Corporate 43 51 -15.6% 195 177 10.2%

    Margin 13.9% 15.4% 15.1% 13.7%

    Aviation 25 23 9.7% 100 93 7.7%

    Margin 18.2% 14.0% 17.7% 15.5%

    Other1 0 10 -94.8% 17 40 -57.4%

    Total EBITDA 179 168 6.5% 773 755 2.3%

    Underlying EBITDA2 179 183 -2.2% 740 691 7.2%

    EBITDA BY SEGMENT

    14

    • 2019 Underlying EBITDA increased by 7.2% driven by higher fuel volumes, non-fuel growth and cost efficiencies

    • 2019 Retail EBITDA growth driven by cost efficiencies and growth in non-fuel business

    • 2019 Corporate EBITDA growth was driven by higher fuel volumes and cost efficiencies. Q4 2019 corporate EBITDA impacted

    due to presence of one-off recovery in Q4 2018

    • Aviation EBITDA growth was driven by higher fuel volumes and cost efficiencies

    • Others mainly impacted by higher impairment expenses and lower Other Income

    2. Underlying EBITDA excludes inventory movements1. Includes Allied Services.ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

  • ADNOC Classification: Public

    ROBUST CASH POSITION & LOW NET DEBT TO EBITDA RATIO

    15

    • Net cash generated from operating activities increased mainly due to robust cash flow from operations, partially offset by

    increase in working capital

    • Working capital increased due to a reduction in payment terms under retail fuel supply agreement

    USD 475m of net cash generated

    from operating activitiesNet debt / EBITDA

    * Cash includes term deposits with banks

    0.00x0.26x

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

    747

    Working capital

    movements

    Interest

    Received

    (272)

    Dividend PaidCash at

    Dec 2018 *

    Cash flow from

    operations

    (126)

    Capex Paid

    1,490

    33 (55)

    Finance Cost

    (525)

    Cash at

    Dec 2019 *

    1,292

  • ADNOC Classification: Public

    ADNOC Distribution

    04

    OUTLOOK

    SPEAKER: AHMED AL SHAMSIACTING CHIEF EXECUTIVE OFFICER

  • ADNOC Classification: Public

    2020 OUTLOOK

    • Deliver accelerated domestic network expansion

    • Targeting to open at least 60 new stations in UAE, which includes mix of traditional

    and ‘ADNOC On the go’ stations

    • To open 20-25 new stations in Dubai, most of which would be traditional stations

    • Low single digit growth in total fuel volumes driven by market share gains

    • Focus on sales of high margin products like premium fuels and lubricants

    • Execute international growth strategy

    • Deliver accelerated revitalization program for 100 convenience stores in 2020

    • Further improvements in category management, introduction of high margin fresh food

    and great coffee offerings

    • Further enhancements to our customer-centric focus, including station optimization across

    our network

    • Deliver additional like-for-like cost savings of up to USD25m in 2020, in line with previous

    guidance to achieve USD100m over 2020-23

    • CAPEX acceleration (USD300-400m in 2020), reflecting significant growth in network

    • Continued CAPEX efficiency in building new stations

    17

    Fuel

    Non-Fuel

    Cost

    Efficiency

    ADNOC DISTRIBUTION | Q4 & FY 2019 RESULTS

  • Q&A

    Ahmed Al ShamsiActing Chief Executive Officer

    Mohamed Al HashemiChief Operating Officer

    Petri PenttiChief Financial Officer

    ADNOC Distribution

    Athmane BenzerrougChief Investor Relations Officer

  • ADNOC DISTRIBUTION

    Q4 AND FY 2019 RESULTS PRESENTATION

    ADNOC Distribution

    THANK YOU

    INVESTOR AND ANALYST CONFERENCE CALL

    12 FEBRUARY 2020

    [email protected]

  • ADNOC Classification: Public

    ADNOC Distribution

    05

    APPENDIX

  • ADNOC Classification: Public

    ADNOC DISTRIBUTION BUSINESS OVERVIEW

    21

    Fuel Retail

    Commercial

    Non-Fuel Retail Aviation

    Retail

    20

    19

    A E

    BIT

    DA

    S

    pli

    t

    20

    19

    A F

    ue

    l V

    olu

    me S

    pli

    t

    Corporate

    Aviation

    Other(1)

    Retail Fuel

    & Non-Fuel

    Corporate

    60%13%

    25%

    2%

    $773m

    AviationRetail

    Corporate

    67%

    8%

    25%

    9.67bn

    Litres

    Convenience Stores Allied Services

    2019A

    Gro

    ss P

    rofi

    t S

    plit

    Aviation

    Other(1)

    Retail Fuel

    & Non-Fuel

    Corporate

    64%14%

    17%

    5%

    $1,355m

    (1) Includes Allied Services

  • ADNOC Classification: Public

    22

    ADNOC DISTRIBUTION IN NUMBERS - 2019

    264Convenience

    Stores in the UAE

    159 millionFuel

    Transactions

    47 millionNon-Fuel

    Transactions

    26Number of Vehicle

    Inspection Centers**

    84%Property

    Occupancy Rate

    9.7 billion litersTotal Fuel Volume

    0.10Total Reportable

    Injury Rate*

    *Total Reportable Injury / 1,000,000 man hours

    2Retail Fuel sites

    in Saudi Arabia

    382Retail Fuel sites

    in the UAE

    $6.5Average Gross

    Basket Size

    **Includes one permitting center