Puzzled by Policy: Helping you to be part of the EU (CIP-ICT-PSP-2009-3bis) Funded by Competitiveness and Innovation Framework Programme – ICT Policy Support

Puzzled by Policy: Helping you to be part of the EU (CIP-ICT-PSP-2009-3bis)Funded by Competitiveness and Innovation Framework Programme – ICT Policy Support Programme (ICT PSP)

Puzzled by Policy?(an e-participation project)

Gyula TAKÁCSMiklós Vékony

National Infocommunications Services Company Ltd. (NISZ)

Kunbábony, Hungary13th July 2012


Main project data

Funding:Funding: EU – Policy Support Program (PSP); 50%EU – Policy Support Program (PSP); 50%Call Identifier:Call Identifier: CIP-ICT-PSP-2009-3bisCIP-ICT-PSP-2009-3bis Time frame:Time frame: 36 months36 monthsProject start:Project start: 1st Oct. 2010.1st Oct. 2010.Implementation:Implementation: 12 partners from 9 EU MS12 partners from 9 EU MSPilot locations:Pilot locations: - Athens (EL)- Athens (EL)

- Canary Islands (ES)- Canary Islands (ES)- Hungary (HU)- Hungary (HU)- City of Turin (IT)- City of Turin (IT)- - EU + Slovenia EU + Slovenia (led by pilot coordinator INePA) (led by pilot coordinator INePA)


Project participants

11 CoordinatorCoordinator National University of Ireland, Galway – Digital Enterprise Research National University of Ireland, Galway – Digital Enterprise Research InstituteInstitute

NUIGNUIG IrelandIreland

22 ParticipantParticipant Zavod Inštitut za elektronsko participacijoZavod Inštitut za elektronsko participacijo INePAINePA SloveniaSlovenia

33 ParticipantParticipant Athens Technology Centre S.A.Athens Technology Centre S.A. ATCATC GreeceGreece

44 ParticipantParticipant Città di TorinoCittà di Torino CoTCoT ItalyItaly

55 ParticipantParticipant Greek Research and Technology Network S.A.Greek Research and Technology Network S.A. GRNETGRNET GreeceGreece

66 ParticipantParticipant 21c Consultancy Ltd.21c Consultancy Ltd. 21C21C UKUK

77 ParticipantParticipant European University InstituteEuropean University Institute EUIEUI ItalyItaly

88 ParticipantParticipant LUSA – Agência de Notícias de Portugal SALUSA – Agência de Notícias de Portugal SA LUSALUSA PortugalPortugal

99 ParticipantParticipant Cyntelix Corportation BVCyntelix Corportation BV CCBCCB NetherlandsNetherlands

1010 ParticipantParticipant Universidad La Laguna Universidad La Laguna ULLULL SpainSpain

1111 ParticipantParticipant Dimos Athinaion Epicheirisi Michanografisis S.A.Dimos Athinaion Epicheirisi Michanografisis S.A. DAEMDAEM GreeceGreece

1212 ParticipantParticipant National Infocommunications Service Company Ltd.National Infocommunications Service Company Ltd. NISZ NISZ HungaryHungary


Project participants


Objectives

“PbP aims to reduce the complexity of decision making within the EU and reconnect citizens with politics and policymaking by combining successful pre-existing eParticipation tools with new widget technologies to bring policymaking on the hot topic of immigration and migration ‘to the people’ in a manner that is both fun and engaging.”

(Decription of Work)


Target users

• mass of everyday citizens[target: 4 × 1500]

• hard-to-reach (or: least participating)[target: 4 × 100]– young– disabled– unemployed– immigrant

(least participating despite being subjects of policy in focus)


Methods

Approach Technique Instrument

“Inform” Immigration policy analyzed, coded, quizzified; stakeholders mapped

Policy ProfilerPolicy Profiler (PP) on the PlatformPPPP in the WidgetWidget, going viral in social media

“Consult” Structured debate forumforum

U-debateU-debateon the Platform

“Empower” Series of feedbacksfeedbacks between the represented and the representing ones

Consultation reportsConsultation reports, response lettersresponse letters, liaising with decision makers


Piloting – Scope of activities

• Test & localize platform• Communication efforts to involve

– main stakeholders: to provide reference positions...– users (incl. the hard-to-reach)– decision makers– NGOs

• reach & involve their network• consult for topics• lead debates

• Facilitate debates (moderate; push forward)


Piloting – Stats (first 3+ months)

• email: 274• phone: 195• FB post: 131• meeting: 39• online article: 27• press release: 22• web banner: 12• widget: 11

• workshop: 10• interview: 10• official letter: 10• local event: 10• LinkedIn post: 8• Flicker post: 7 • blog: 7• focus group: 7


Policy coding (EU immigr. policy)

Generic dimensions

Topical dimensions Number of immigrants

Rights of immigrants• Issues

(1) Immigration for employment purposes• Immigration policies oriented towards skilled workers should be

encouraged as a means of fostering economic growth.+ 0

• ... + +

(2) Immigration for studying purposes

(3) Immigration for family reunification

(4) Integration, long-term residence and naturalization• Immigrants from outside Europe should be required to accept our

culture and values.0 -

(5) Illegal immigration, readmission and return policies


19/04/23 11

Platform (join.puzzledbypolicy.eu)


23.04.19. 1223.04.19. 12

...in five languages


23.04.19. 13

Policy Profiler


23.04.19. 14

Policy Profiler – Statementslevel of agreement; perceived importance


23.04.19. 1523.04.19. 15

Policy Profiler – Positions (stakeh.)


23.04.19. 1623.04.19. 16

Policy Profiler – Positions (users)


23.04.19. 1723.04.19. 17

U-debate – Topics


23.04.19. 1823.04.19. 18

U-debate – Debates


23.04.19. 1923.04.19. 19

Login / Registration


23.04.19. 2023.04.19. 20

PP in the Widget


Results (first 3+ months) – Stats

• PP– quiz completion: 2012

• hard-to-reach: 382

• U-debate– views: 22 818– contributors: 257– posts: 524

(~one half by facilitators...)


Challenges

• critical mass (hen and egg dilemma)– users wait for each other– d/m`s wait for users– users wait for d/m`s– NGO`s wait for users– ...


Challenges

• efficient AND user-friendly knowledge representation– store posts so that they are

• easy to grasp/learn logical structure, to get overview– no redundancy– interlinked

• easy to attach new content (find its best place)• easy to summarize in reports• in any language

– Yet, the semantic solution should be easy to implement...


Challenges

• Another way to put it:Finding the right kind of language between – legal language and – commonsense language

Documents

Puzzled by Policy: Helping you to be part of the EU (CIP-ICT-PSP-2009-3bis) Funded by Competitiveness and Innovation Framework Programme – ICT Policy Support