IBM Service Management for Healthcare

General InformationSunday, March 3rd

6:00 p.m. – 8:30 p.m. Pulse Solution Expo Welcome Reception

Monday, March 4th

8:00 a.m. – 9:30 a.m. Opening General Session – Turn Opportunities into Outcomes

10:00 a.m. – 11:00 a.m. Stream Keynotes

11:15 a.m. – 12:15 p.m. Stream Keynotes

12:00 p.m. – 6:00 p.m. Solution Expo Open

2:00 p.m. – 6:00 p.m. Breakout Sessions

6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions

7:00 p.m. – 10:00 p.m. Pulse Palooza with Carrie Underwood

Tuesday, March 5th

8:00 a.m. – 9:30 a.m. General Session – Best Practices “In Action”

10:00 a.m. – 12:15 p.m. Breakout Sessions

12:00 p.m. – 7:00 p.m Solution Expo Open

2:00 p.m. – 6:00 p.m. Breakout Sessions

6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions

Wednesday, March 6th

9:00 a.m. – 10:30 a.m. General Session – The Innovation Roadmap

11:00 a.m. – 12:00 p.m. Breakout Sessions

12:00 p.m. – 4:00 p.m. Solution Expo Open

2:00 p.m. – 4:30 p.m. Breakout Sessions

Healthcare DemonstrationsMaximo Mobile This station will feature experts on all of the Maximo Mobile applications. Learn about the recent

enhancements to the Maximo Mobile Suite and how they can benefit your organization. Demonstrations of all of the Maximo Mobile products will be available, including Work Management, Inventory Management, and Asset Management.

Smarter Buildings IBM’s Smarter Buildings demonstration focuses on IBM Tririga Energy Optimization. The solution provides key analytics through a consolidated, role-based view of data in two key areas — energy and facilities management — helping building owners, operators and managers increase building management effectiveness and energy efficiency, with lower operating costs.

IBM Intelligent Operations Center for Smarter Cities

IBM Solutions for Smarter Cities demonstration will show how these solutions can help improve city operations and incident response, reduce crime and traffic congestion, increase worker productivity and reduce water consumption.

Identity and Access Management Solutions

The widespread adoption of cloud and mobile computing demands safe user access in these environments. IBM’s next generation Identity and Access Management solutions strengthen access control and protect data and applications against internal and external threats, while delivering enhanced Identity and Role management for improved security and compliance.

March 3 – 6MGM Grand – Las Vegas, NevadaIndustry Roadmaps

IBM Service Management for Healthcare

Please Note: This roadmap is accurate at the time of publication, but is subject to change.Please check the conference website for the current agenda:ibm.com/software/tivoli/pulse/agenda.html

User Groups, Birds of a Feather, Expo Theater, Breakout SessionsTime Session ID Session TitleMonday, March 4th

2:00 p.m. – 3:00 p.m. BEM-1772 Carolina HealthCare System’s Journey from Tivoli Configuration Manager/Tivoli Provisioning Manager to the IBM Endpoint Manager Suite

3:30 p.m. – 4:30 p.m. OMA-1360 Lowering the Cost of Healthcare from the Inside Out: Asset and Service Management Perspectives from Three Major Providers

3:30 p.m. – 4:30 p.m. CSM-1199 The IT Service Management Transformation at WellPoint – Come See What’s New This Year!

5:00 p.m. – 6:00 p.m. AOZ-1065 Trinity Health’s Experience with the PARMGEN Configuration Method in an OMEGAMON XE 4.2 to 5.1 Upgrade

5:00 p.m. – 6:00 p.m. OMA-1426 Leveraging Maximo to Optimize the Convergence of IT and Clinical Engineering at the University of Missouri

5:00 p.m. – 6:00 p.m. CSM-2218 Managing End Users and Social Collaboration in IT Service Management

Tuesday, March 5th

10:00 a.m. – 11:00 a.m. RSM-2158 Data Protection and Recovery in Increasingly Complex Healthcare Environments

10:00 a.m. – 11:00 a.m. SSB-1111 How Thiess Services Listens to Customer Assets to Improve Service and Cut Costs in Healthcare

10:00 a.m. – 11:00 a.m. CSM-1131 SmartCloud Control Desk Improves Service at St. Vincent’s Health Australia

11:15 a.m. – 12:15 p.m. AOZ-1773 CVS Caremark’s OMEGAMON Mashup

11:15 a.m. – 12:15 p.m. CSM-1859 WellPoint’s Journey to Platform Standardization and Automated Provisioning

12:30 p.m. – 1:30 p.m. ICS-1751 How Grifols is Using Maximo to Go Paperless Without a Mobile Enterprise Platform

5:00 p.m. – 6:00 p.m. RSM-1615 Backup Consolidation at UZA University Hospital

6:00 p.m. – 7:00 p.m. AOZ-1257 Customer Panel (Trinity Health, CVS) Discusses Value in OMEGAMON v 5.1

Wednesday, March 6th

12:30 p.m. – 1:30 p.m. IBP-1727 How Svimservice Increases the Efficiency of Healthcare Organizations with Maximo

12:30 p.m. – 1:30 p.m. OPM-1848 UPMC Service Excellence Through Innovative Integration - Monitoring and Visualizations

3:30 p.m. – 4:30 p.m. AOZ-1786 Reducing the Impact of Unplanned Outages with Business Continuity and Resiliency Services in a Non-Profit Organization

March 3 – 6MGM Grand – Las Vegas, NevadaIndustry Roadmaps