IBM Service Management for Retail

General InformationSunday, March 3rd

6:00 p.m. – 8:30 p.m. Pulse Solution Expo Welcome Reception

Monday, March 4th

8:00 a.m. – 9:30 a.m. Opening General Session – Turn Opportunities into Outcomes

10:00 a.m. – 11:00 a.m. Stream Keynotes

11:15 a.m. – 12:15 p.m. Stream Keynotes

12:00 p.m. – 6:00 p.m. Solution Expo Open

2:00 p.m. – 6:00 p.m. Breakout Sessions

6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions

7:00 p.m. – 10:00 p.m. Pulse Palooza with Carrie Underwood

Tuesday, March 5th

8:00 a.m. – 9:30 a.m. General Session – Best Practices “In Action”

10:00 a.m. – 12:15 p.m. Breakout Sessions

12:00 p.m. – 7:00 p.m Solution Expo Open

2:00 p.m. – 6:00 p.m. Breakout Sessions

6:00 p.m. – 7:00 p.m. Birds of a Feather Sessions

Wednesday, March 6th

9:00 a.m. – 10:30 a.m. General Session – The Innovation Roadmap

11:00 a.m. – 12:00 p.m. Breakout Sessions

12:00 p.m. – 4:00 p.m. Solution Expo Open

2:00 p.m. – 4:30 p.m. Breakout Sessions

Retail DemonstrationsAnalytics for IT Operations IBM Analytics solutions reduce administration, adapt themselves to your infrastructure, and provide early

problem detection and problem isolation to get problems resolved before your customers know they are impacted.

Unified Endpoint Management

Come see how you can achieve integrated management from servers to smartphones - physical and virtual, on- and off-network. Includes live demonstrations of IBM Endpoint Manager and IBM Virtual Desktop.

Real Time Data Protection and Intelligence

A comprehensive data protection strategy prevents data breaches, ensures data integrity and lowers compliance costs by securing diverse data types (structured, unstructured, online, offline) across produc-tion and non-production environments. Capabilities include data activity monitoring, auditing, encryp-tion, masking, and redaction across databases and big data environments supporting compliance and security intelligence.

Smarter Buildings IBM’s Smarter Buildings demonstration focuses on IBM TRIRIGA Energy Optimization. The solution provides key analytics through a consolidated, role-based view of data in two key areas — energy and facilities management — helping building owners, operators and managers increase building manage-ment effectiveness and energy efficiency, with lower operating costs.

IBM Solutions for Facilities and Real Estate Management

Integrate the management of multiple workplaces, all from one location. IBM delivers a single platform technology to deliver all five-core functions of an Integrated Workplace Management System (IWMS) – real estate management; capital project management; facilities and space management; facility mainte-nance; and energy and environmental management.

March 3 – 6MGM Grand – Las Vegas, NevadaIndustry Roadmaps

IBM Service Management for Retail

Please Note: This roadmap is accurate at the time of publication, but is subject to change.Please check the conference website for the current agenda:ibm.com/software/tivoli/pulse/agenda.html

User Groups, Birds of a Feather, Expo Theater, Breakout SessionsTime Session ID Session TitleSunday, March 3rd

3:30 p.m. – 4:15 p.m. OPM-1301 Simplifying Administration and Maximizing Time-to-Value with SmartCloud Application Performance Management

Monday, March 4th

2:00 p.m. – 3:00 p.m. SEM-1842 Maximo and TRIRIGA Product Update, Roadmap and New Features

3:30 p.m. – 4:15 p.m. OPM-1301 Simplifying Administration and Maximizing Time-to-Value with SmartCloud Application Performance Management

3:30 p.m. – 4:30 p.m. ETT-1440 IBM TRIRIGA Data Integration Best Practices at Ernst & Young

3:30 p.m. – 4:30 p.m. ICS-1499 Expanding Your IWMS Footprint by Integrating Maximo and TRIRIGA

Tuesday, March 5th

10:00 a.m. – 11:00 a.m. IBP-1165 Sodexo’s SOA Implementation of Maximo/ERP Integration

11:15 a.m. – 12:15 p.m. CSM-1507 Security for Cloud Computing: Understanding Security Challenges (Kroger)

11:15 a.m. – 12:15 p.m. ETT-1439 Best Practices Advice from Ernst & Young for a Smooth IBM TRIRIGA Implementation

12:30 p.m. – 1:30 p.m. ETT-2171 Lunch and Learn: Take Advantage of Advanced IBM TRIRIGA Reporting

12:30 p.m. – 1:30 p.m. ICS-2234 Lunch and Learn: Understanding the Benefits of an Integrated Workplace Management System

12:30 p.m. – 1:30 p.m. CSM-1083 Experiences with Using Public/Shared Private Clouds: Adoption, Workloads, Integration and Lifecycle

1:00 p.m. – 2:00 p.m. ETT-2242 Administration of IBM TRIRIGA

2:00 p.m. – 3:00 p.m. SEM-2050 How Sunoco Is Implementing Maximo in the Retail Petroleum Market

2:00 p.m. – 3:00 p.m. ETT-2020 Using IBM TRIRIGA Workplace Reservation Manager to Increase Facility Utilization

3:30 p.m. – 4:30 p.m. CSM-1149 How Harvey Norman Manages Retail Stores and Online Services with IBM SmartCloud Monitor

3:30 p.m. – 4:30 p.m. ETT-2130 Using IBM TRIRIGA to Accelerate Preparedness for Pending Lease Accounting Rules

3:30 p.m. – 4:30 p.m. ICS-1279 Real Estate Executive Roundtable on Building a Smarter Infrastructure

5:00 p.m. – 6:00 p.m. RSM-1798 Protecting Big Data at Tommy Hilfiger with IBM Tivoli Storage Manager Suite for Unified Recovery and Tectrade Backup as a Service

5:00 p.m. – 6:00 p.m. BEM-1542 How Two Leading Brazilian Companies Gained Control of Their Distributed Endpoints with Tivoli Endpoint Manager (Marisa – Retailer)

5:00 p.m. – 6:00 p.m. ETT-1707 A Cookbook for Quick Time-To-Value with TRIRIGA Space Management

5:00 p.m. – 6:00 p.m. BEM-1542 How Two Leading Brazilian Companies Gained Control of Their Distributed Endpoints with Tivoli Endpoint Manager

6:00 p.m. – 7:00 p.m. IBP-1335 Maximo Implementation in a SAP Environment (Media Market – Electronics Retailer)

March 3 – 6MGM Grand – Las Vegas, NevadaIndustry Roadmaps

IBM Service Management for Retail

Please Note: This roadmap is accurate at the time of publication, but is subject to change.Please check the conference website for the current agenda:ibm.com/software/tivoli/pulse/agenda.html

User Groups, Birds of a Feather, Expo Theater, Breakout SessionsWednesday, March 6th

11:00 a.m. – 12:00 p.m. ETT-2230 IBM TRIRIGA Product Update: Roadmap and New Features

11:00 a.m. – 12:00 p.m. ICS-1268 TD Bank North American Lease and Property Management: A Model of Efficiency

12:30 p.m. – 1:30 p.m. OPM-1637 Ralph Lauren Establishes Center of Competency and Delivers Shared Services for Integration

2:00 p.m. – 3:00 p.m. ICS-1603 One Way of Doing Things in IBM TRIRIGA

3:30 p.m. – 4:30 p.m. OPM-1697 How CCMDB Could Help to Automate the Monitoring Process on Retail

3:30 p.m. – 4:30 p.m. MME-2106 Untethering Resources for Engaging Enterprises

March 3 – 6MGM Grand – Las Vegas, NevadaIndustry Roadmaps