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Public SectorBuyers’ Guide

Our guide to your IT essentials this summer

Summer Edition 2017

GDPR: Sworn to complianceHow GDPR could quickly become a four-letter word for PSOs failing to tackle it early enough.

p 4 - 5

Mobility: Public Execution?Why the case for more wholesale mobility adoption is becoming more compelling by the day in the UK Public Sector...

p 14 - 15p 10 - 11

A meeting of minds?Why and how intelligent collaboration room technology is changing the face of the office meeting as we know it.

For Public Sector pricing, please log into your myInsight account or speak with your Account Manager.£

PUBLIC SECTOR BUYERS' GUIDE2

As a Trusted Technology Advisor, we help Government, Healthcare, Education and Blue-Light organisations minimise risk and maximise quality of service, whilst delivering significant savings. With a number of specialist vertical teams, Insight have a deep understanding of our customers’ needs and the challenges and demands they face for the various verticals within the Public Sector. Key partnerships with some of the world’s largest technology manufacturers means we are able to offer you the latest technology solutions to fit the ever evolving needs of modern public administration.

Public Sectorat Insight

uk.insight.com • 0800 313 323

Contents

ARTICLE A meeting of minds? p10 - 11

ARTICLE Mobility: Public execution? p14 - 15

ARTICLE GDPR: Sworn to compliance p4-5

CONTACT US Insight contacts and information p18-19

PRODUCT PAGE

Airpods 6

APC Rack Cable Management Panel 17

APC Warranty Service Pack 17

Apple Watch Magnetic Charging Cable 6

AppleCare Protection Plan 6

Console Server 16

Device Enrolment Program (Apple) 6

Desktops 8

Document Scanners 18

Headsets 13

Infrastructure Management 16

Laptops 3

Managed Print Services 12

Network Management Card 17

Rack Enclosures 17

Remote Site Gateway 16

Speaker Phones 13

Surface Studio 7

Tablets 3, 7

UPS 17

USB-C Digital AV Multiport Adapter 6

APC Rack Enclosures and Accessories 17

Apple Apple Accessories 6

Dell Laptops, Desktops 3, 8

Fujitsu Document Scanners 18

HP Laptops, HP Managed Print Services 3, 12

Jabra Headsets, Speaker Phones 13

Lenovo Laptops 3

Microsoft Tablets, Surface Studio 3, 7

Opengear Console Server, Remote Site Gateway, Infrastructure Management 16

Microsoft Surface Bundles 3

VENDOR PRODUCT PAGE

PRODUCT PAGE

VENDOR PRODUCT PAGE

TM

Insight Technology Conference 2017 p9


Your Trusted Advisor

Microsoft Surface Pro 4 256GB i5Powered by Windows 10, Surface Pro 4 turns from a tablet into a full powered laptop while running all of your desktop software.

Our best offers, designed for you...

• Win 10 Pro 64-bit

• Intel® Core™ i5 (6th Gen) 6300U / 2.4 GHz (3 GHz)

• 8GB, 256GB SSD

• 12.3” touchscreen 2736 x 1824

• Intel HD Graphics 520

• Surface Pen£ myInsight or

Account Manager

ASK FOR: 0005004023

Lenovo Thinkpad 13 20GJThe ThinkPad 13 balances mobility and productivity for professionals, students, and teachers.


• Intel® Core™ i5 (6th Gen) 6200U / 2.3 GHz (2.8 GHz)

• 4GB DDR4, 256GB - M.2 SSD TCG Opal Encryption 2

• 13.3” LED backlight 1920 x 1080 / Full HD


• TrackPoint, UltraNav£ myInsight or

Account Manager

ASK FOR: 0006628878

HP EliteBook x360 1030 G2With 360° of versatility across five modes, unmatched security, and long hours of battery life, the thin and light HP EliteBook is the perfect PC for highly mobile professionals.


• Intel® Core™ i5 (7th Gen) 7200U / 2.5 GHz (3.1 GHz)

• 4 GB DDR4, 256 GB SSD TLC

• 13.3” LED touchscreen 1920 x 1080 / Full HD


• ClickPad - backlit£ myInsight or

Account Manager

ASK FOR: 0006939239

Dell Latitude 7275The Latitude 12 7000 Series is the thinnest and lightest 12.5” business-class 2-in-1, designed to go wherever work takes you. With an innovative magnetic connection, it’s always ready to flip into tablet mode at a moment’s notice.


• Intel® Core™ m5 (6th Gen) 6Y57 / 1.1 GHz (2.8 GHz)

• 8 GB DDR3L, 256 GB - mSATA SSD

• 12.5” touchscreen 1920 x 1080 / Full HD


• Keyboard, touchpad£ myInsight or

Account Manager

ASK FOR: 0006077213

3

Business and technology has always been full of acronyms; some important, some not so. But, left unchecked, the latest could quickly become a four-letter word…

Let’s face it. The Public Sector has always been a bit of a thankless place in which to operate in many respects.

Get it right and you’re simply doing your job.

Get it wrong and the whole world is on your case.

And now, as if Public Sector Organisations (PSOs) weren’t under enough pressure – tightening budgets, accelerating population growth, continuing austerity measures, ramping demand for new digital, joined-up citizen services – there is suddenly a whole new (bull?) elephant in the room: GDPR.

In fact, GDPR could reasonably be described as a whole herd.

And for the PSO that fails to comply, there’s a stampede on the horizon.

Okay, so chances are you probably know what GDPR is by now. But what do the General Data Protection Regulations actually mean? In practical terms?

First – though this is not the first time we have mentioned this in these pages – forget about Brexit. Okay don’t forget about it exactly, but put it completely to one side as far as GDPR is concerned. Because it essentially has no bearing whatsoever on an organisation’s need to comply with GDPR.

Even assuming the UK leaves, it will be some time before it falls fully outside EU jurisdiction. As such, if your organisation holds any data, in virtually any format, on any person inside the EU (including, for the time being, the UK) then you need to prepare. Definitely. And, with barely a year until the compliance deadline, you need to prepare now.

In the rights of data subjects, most notably in demanding the use of their data is restricted or stopped, and that it be erased altogether.

Insight articleia 4

GDPR: Four-letter Acrimony?

For more information on ‘GDPR’, please email [email protected] with the subject line 'GDPR Article Enquiry'

So what, according to the Information Commissioner’s Office (ICO), are some of the key areas of reform? And how are they likely to impact UK PSOs?

1. Changes in how ‘personal’ and ‘sensitive’ data are defined.

The precise semantics of what will and won’t constitute particular kinds of data post-GDPR are complex, but the impact will be simple enough – more data and more kinds of data will be subject to data protection laws and those laws will be applied and enforced more stringently.

2. Changes to Data Protection Principles (DPPS)

The key change here is the requirement for demonstrable ‘transparency’. While organisations must already be ‘upfront’ about their data activities, there is currently no obligation to actively demonstrate compliance except, generally, where a complaint is made or a breach has taken place. Post-GDPR however, data will need to be easily accessible, concise, intelligible, and in clear and plain format. Moreover, evidence of compliance will need to be retained on an ongoing basis.

3. Changes to processing on the grounds of ‘Legitimate Interests’

Under current rules, public bodies can process personal data where they have ‘legitimate reasons’ for doing so in the public interest or in exercising public authority. GDPR changes the parameters for this and those PSOs relying on such grounds will need to ensure compliance with its strictures.

4. Changes to ‘Consent’

Under GDPR, in slight variance to current law, tacit consent to hold and process personal data will no longer be enough in the majority of cases. Instead, consent will need to be ‘freely given’, unambiguous, specific, explicit and informed. As such, existing ‘consents’ may become invalid and new ones will likely be required.

5. Privacy Notices

Current legislation demands that Privacy Notices are given, but under GDPR these will need to include much more information and most PSOs will need to revamp related processes in order to comply.

6. ICO registration

Public bodies currently need to be registered with the Information Commissioner’s Office, but this will no longer be necessary. Retaining detailed internal records will be mandatory however. As will be physical evidence of how compliance is achieved.

7. Subject access requests

While subjects can already request access to information held about them, GDPR will mean that more detailed information will need to be supplied and that, as a general rule, such information should be supplied free of charge (whereas bodies can currently levy a charge of £10). This could lead to more access requests.

GDPR will clarify and enhance current legislation in several others areas too.

5

In the management, reporting and penalties of data breaches.

In the very ways in which data protection policies and strategies are designed, created, implemented and maintained.

In other words there’s an awful lot to consider.

Undoubtedly most crucial and concerning of all however, will be the potentially enormous financial ramifications of failing to adhere with the incoming legislation.

While the maximum imposable Data Protection fine in the UK is currently £500K (the largest actually having been imposed being £325K), GDPR will see this ramp to €20 million or 4% of annual worldwide turnover, whichever is higher.

This, of course, speaks loudly and clearly for itself.

All told then, PSOs have a great deal to think about and a great deal of ground to cover over the next 12 months or so (at best). Planning, training, policy creation and deployment, the list really does go on and on.

The good news is that none of the associated hurdles will be insurmountable – especially with the right expertise, guidance and help.

The bad news is that those PSOs who leave things until the 11th month, much less the 11th hour, are also certain to leave themselves well short of the finishing tape.

The lesson? Act now if you’d rather GDPR didn’t become a dirty word in your organisation.

“... chances are you probably know what GDPR is by now. But what does it actually

mean? In practical terms?”




To see the full suite of products and solutions available from Apple please visit the online webshop at uk.insight.com/shop/apple

Government workers are increasingly mobile and IT efforts are evolving to meet mobility needs. With greater mobility come opportunities for improving productivity and efficiency, but also new security requirements at the office and in the field.

Insight delivers mobile solutions enabling Public Sector workers to choose the device that works best for them including networking & collaboration tools from Cisco, mobile device management from Jamf, content management & enablement from Bigtincan and relationship management from ForceManager.

Work. Life.

USB-C Digital AV Multiport Adapter

0004398060

AirPods 0006794392

Apple Watch Magnetic Charging Cable

0006056663

AppleCare Protection Plan

Device Enrolment Program



7

To see the full suite of products and solutions available from Microsoft please visit the online webshop at uk.insight.com/shop/microsoft

Surface StudioSurface Studio is a whole new class of device, one designed for the creative process. The 28” PixelSense™ display floats like a sheet of suspended pixels giving you a huge canvas for all kinds of work. Use it upright or draw on it like a drafting table, breathing life into your ideas with a process that has

been limited to whiteboards and sketchbooks, until now.

• A brilliant screen for your ideas

• Effortlessly transforms from desktop to studio

• Professional-grade power and performance

• Meticulously crafted

Turn your desk into a Studio

Processor RAM HDD SSD GPU Graphics

Launching

June 2017

i5 Intel® Core™ 8GB 1TB RST 64GB E-GS NVIDIA GeForce GTX 965M 2GB

i7 Intel® Core™ 16GB 1TB RST 128GB E-GS NVIDIA GeForce GTX 980M 4GB

i7 Intel® Core™ 32GB 2TB RST 128GB E-GX NVIDIA GeForce GTX 980M 4GB

The most creative device on the planet

As natural as pen on paperUse touch and Surface Pen to visualise, interact with and develop content

Workstation-level powerQuad-core 6th Gen Intel® Core™ processors, accelerated by a discrete NVIDIA® GeForce® GPU

Write and erase naturallySurface Pen rests in your hand perfectly - with 1,024 levels of pressure sensitivity

Meet face-to-face1080p front-facing camera and stereo 2.1 speakers with Dolby® Audio™ Premium

3:2 screen layoutIdeal real estate for editing documents, spreadsheets,and reading

Meticulously craftedMinimal design complements the modern office, with clean lines and a small footprint

From Desktop mode to Studio modeA counterbalanced hinge moves the display weightlessly with one hand

• 28” PixelSense™ 4.5K (4500 x 3000) 192 DPI Display

• 1080p web camera with face recognition

• Windows 10

• Included: Surface Pen, Surface Mouse, Surface Keyboard, Power Supply

Please call your Insight Account Manager for more information



PUBLIC SECTOR BUYERS’ GUIDE8

To see the full suite of products and solutions available from Dell please visit the online webshop at uk.insight.com/shop/dell

Your organisation, your teams - and the people they serve, deserve nothing less than the most effective desktop computing experience. One that can transform their productivity, that supports their professionalism and helps them deliver the very best public services. This is where Wyse, Dell’s complete end-to-end desktop virtualisation and cloud client-computing solution can help. Founded on over 30 years of continuous innovation and proven operation in the Public Sector across the UK, the US and around the world, the technology continues to be at the forefront of secure, manageable and affordable end user computing.

What secure Public Sector desktops look like

Meet Wyse, the Dell brand for complete end-to-end desktop virtualisation and cloud client-computing

Make the most of your desktop IT budget with WyseMaximise your move to Windows 10 Implementing a virtual desktop infrastructure simplifies the process for your move to Windows 10, allowing you to manage everything from the data centre. Through the use of thin clients, a modern Windows 10 experience, as well as legacy applications can be served up virtually, without the need to manage individual desktops.

Remove your data security risks Unlike traditional desktop or mobile computers Wyse thin clients do not store data on internal drives. Instead everything is ‘virtualised’. This means the desktop, user applications and data are moved to centralised remote, secure Wyse data centre servers, where only users can gain access. Eliminating data security risks through device theft or unauthorised data access, corruption or removal.

Reduce your desktop deployment and operational costs Wyse thin clients are true ‘plug and play’ devices. Once physically deployed they automatically configure themselves and can provide productive user desktops in minutes, often seconds. Scaling from 10 to tens of thousands of desktops quickly and efficiently, while reducing deployment time and cost and energy use.

Centralise and simplify your desktop management Wyse thin clients can be managed, rebooted, updated and reconfigured remotely – from around your office to around the country in seconds. This ensures maximum user uptime and helps transform IT service levels, enabling better service levels for the public.

Eliminate viruses and malware They simply don’t stand a chance. How? Wyse thin clients have no drives or insecure USB ports for them to use to gain access to the network. And with Wyse ThinOS – probably the world’s most secure OS – there’s no attack surface or APIs.

Drive up user productivity Wyse thin clients and data centre hardware ensures there’s never any reason for desktops to be ‘down’. The technology’s proven reliability, resilience and robust design across years of service in the public sector attests to that.

Enable secure user access from any device, anywhere With Wyse, your users gain the ability to access their virtualised desktops and data via their own tablets, smartphones and even their home computers without compromising data and network security.

Please call your Insight Account Manager for more information

3 new keynotes and 5 new seminars covering topics such as: • Digital disruption in 2017 and beyond

• Leveraging IoT to create new revenue streams

• Using the power of cloud to give your organisation the competitive edge

Plus more than 40 exhibitors available to share their expertise and all the latest tech to help manage your business today and transform for tomorrow.

What can you expect from the 2017 conference?

Tuesday 19th September 2017 | Manchester Central

Register now to secure your place...

uk.insight.com/conf17

It's back

10 Insight articleia

With cost rationalisation pressures continuing to intensify in the Public Sector, so too is the need to make better use of physical – and virtual – space in the office. Enter the ‘intelligent’ meeting room (pun fully intended)…

Office meeting rooms. They’re rarely the most inviting places are they? The left behind coffee cups. The broken telephone. The ancient whiteboard with its dried-up pens probably last replaced in about 2003. The falling-apart blinds. Honestly, who needs them?

Well we kind of all do, sadly.

And thankfully, while your typical meeting space hasn’t changed much in decades, it could be about to. Because technology is now emerging that’s helping make the whole affair more immersive, more interactive and well, a sight less bland and boring.

And a good thing too. Not only for those who have to use these stubborn corners of office purgatory, but for the organisations that surround them, which either have to start using such spaces properly, or face losing them.

Especially in the Public Sector, where the pressure to squeeze more use out of costly office space is continuing to mount.

For more information on ‘Intelligent Meeting Rooms’, please email

An End to the

11

Welcome to the Intelligent Meeting Room. A facility that allows its users to properly engage with meetings; that helps them stay productive for longer; that means their tablets, smartphones and laptops can connect up to form a single, shared digital workspace; that means no more tripping over cords or crowding around a single notebook screen to share content because the projector is on the blink again.

Better still, there is a whole range of justifiably sound reasons why public agencies should be beginning to inject greater intelligence into their meeting areas.

It enables PSO staff and public users to connect, work and collaborate free from the traditional constraints. With teams and clients often so geographically disparate, true collaboration can be difficult. But with emerging conferencing technology making it possible for everyone – even remote participants – to connect into a shared workspace from their individual devices, all manner of content can now be shared and viewed quickly and seamlessly in real time.

This in turn makes it possible and much easier to make more informed, data-informed decisions. The purpose of virtually any meeting is knowledge sharing of one description or another. But this only happens effectively and efficiently when every participant is able to connect and share content on an equal footing from the device of their choice. The intelligent meeting space delivers this, allowing better, faster, more informed decision making and project management.

There’s more screen real estate so it’s easier to collaborate. Given how much time we’ve all wasted in meetings swapping cables and fiddling with projector controls before giving up and emailing content back and forth between one another, the value of multiple wireless screens speaks for itself. Moreover, providing greater screen real estate and inputs dynamically enhances flexibility allowing, for example, the main presentation to remain on one screen for reference while user-specific visuals and data are displayed on others.

It means greater engagement and ‘stickability’. Given the vast volumes of media and content we all now consume

as individuals, the recent research that revealed that the average attention spans is shorter than ever – and getting shorter – should hardly have come as shock.

Today’s users not only want faster, slicker, more personalised content, it seems they need it if their attention is not to wander. As such, the traditional

conference room model of a single, central, one-way screen suddenly feels very

outdated. And with HD and touch displays of all sizes becoming

increasingly affordable, evolving away from such vanilla content delivery is now quick, easy and relatively painless.

So too will be enabling presenters and meeting participants to manipulate

content via their phones, tablets, laptop, or even via hand gestures.

While, today’s standard presentation tools remain hugely popular and

useful, they do tend to restrict the presenter to largely rigid, static presentations.

Now though, by allowing presenters to resize, layer and move content through multiple environment, intelligent meeting technology can help them tell their stories more fluidly and dynamically. No more death by Powerpoint? Sign me up.

And these are merely the benefits of the intelligent meeting room itself.

Consider the productivity, compliance, security, training and efficiency benefits that could be gained – and the duplicated effort that could be saved – by the simple step of saving all meeting diaries, agendas, content, notes, minutes and actions to a single accessible location? In-room cameras can even be set up to automatically capture whiteboard notes and diagrams.

The latter is just one of many proof-points that the possibilities for the intelligent meeting space, and the organisation beyond it, are limited only by the ambitions of those deploying and using it.

One thing is for certain. The days of the so-called bored-room are numbered.

Let’s hope we’ll soon be saying the same thing about that broken telephone.

Bored-room Blues?

“... there is a whole range of

reasons why public agencies should be beginning to inject greater intelligence into their meeting

areas...”

[email protected] with the subject line ‘Intelligent Meeting Room Article Enquiry’




To see solutions available from HP MPS please visit the online webshop at uk.insight.com/shop/hp/managed-print-services

In Partnership with HP you:

• Only pay for what you print through our pay per use model, with no minimum print volumes

• Optimise your print fleet to save money and time through expert assessment

• Receive just-in-time support with proactive alerts that drive auto supplies delivery and fix problems before they occur

• Improve control and security through central fleet management

• Get detailed usage reports with free, regular consulting reviews for ongoing optimisation

HP MPS offers flexible imaging and printing services that enable organisations to adapt quickly to ever-evolving business and technology environments.

HP Managed Print Services Control your printing environmentManaged Print Services (MPS) helps you focus on managing your business, whilst we manage your printers.

Secure Managed Print Services

Analysts position HP as an Industry Leader in MPS

HP has been recognised as a leader in MPS for years. Our investments in innovative technologies, infrastructure, and partnerships have been recognised by respected third-party analysts, including:

• Gartner placed HP in its Leaders Quadrant for MPS

• IDC ranked HP MPS as a market leader

• Forrester Research Inc. acknowledged HP as an MPS leader

• Quocirca positioned HP as a leader

Join the hundreds of HP customers who have lowered their imaging and printing costs and re-invested the savings to fuel innovation and growth.



13

To see the full suite of products and solutions available from Jabra please visit the online webshop at uk.insight.com/shop/jabra

£ myInsight or Account Manager

ASK FOR: 0003845960

Jabra Evolve™ 40 USB corded headset with 3.5mm jack, call transfer and busylight.


ASK FOR: 0002702730

Jabra Biz™ 2300 QD Duo Wired Stereo Headset. Lightweight, HD voice and noise-cancellation.

Jabra Evolve™ 65 Long wireless range, passive noise-cancellation and lightweight.


ASK FOR: 0003846051

Jabra Speak 710 Premium portable speaker phone with amazing sound for conference calls and music.


ASK FOR: 0007079031

USB/BT & 370


ASK FOR: 0007079030

MS USB/BT & 370

Jabra Evolve™ 75 Link 370 UC Headset The best wireless headset for concentration in the open office.


ASK FOR: 0007133002

Jabra delivers world-class audio device solutions specifically for the Public SectorAs a world leader in innovative hands free audio solutions, Jabra has a dedicated Public Sector group supporting national & local government, education and healthcare markets.

Customers like you have embraced our world-class products and solutions, leading to a large installed base of headset solutions in government agencies/divisions, educational institutions and healthcare organisations worldwide.

As a Public Sector customer planning or deploying a Unified Communication solution, you’ll find Jabra has committed extensive resources to provide fully optimised headset solutions that meet your specific requirements.

You get Jabra products that are plug-and-play compatible and are certified and optimised to work with all major UC systems. You can transition seamlessly and get rapid deployment, quick user adoption, and a more rapid return on investment that will enhance your ability to accomplish your mission on time and within budget.

Conversation matters in the Public Sector

Jabra products work seamlessly with all Microsoft products, including Microsoft Skype for Business, Microsoft Office 365 and Microsoft Cortana.

14

While true mobility and agility have become two of the key hallmarks of almost every successful business, making these ideals fly in the Public Sector has tended to be a much taller order. Until now perhaps…

Driven by a growing range of increasingly persuasive operational, financial, human, and productivity factors, businesses of every shape and size are pushing determinedly towards more mobile, agile working practices and cultures.

Of course they are. Given the clear benefits of doing so, why wouldn’t they?

But it is rarely so straightforward in the Public Sector. A place in which, by its very nature, it is much tougher for organisations to justify, plan for, and implement new working models than it ever could be in the private arena.

Firstly, issues such as refuse collection, road and countryside maintenance, public health and safety, and the delivery of social services are very different beasts from the line of business processes faced by most private sector concerns.

Secondly, managing mobile workforces of the size and nature typical of most authorities is hugely costly and logistically taxing in the best of circumstances. Doing to in the full glare of public scrutiny is even harder.

And yet the need for greater mobility and agility tends to be no less pressing for PSOs than it is for private firms. Indeed these days the pressure on PSOs is arguably the more intense.

The frustration here of course is that empowering mobile workforces with greater agility is a good idea for most PSOs. Getting things done with maximum flexibility and minimum constraints – i.e. in a much more agile way – is plain common sense. It is also increasingly financially and operationally viable. Better yet, it’s much more easily achieved than might at first seemed to be the case.

What is even more ironic and frustrating is that PSO tech management often have at least a reasonably clear idea of what needs to be done to drive such agility; their

problem lies making a sufficiently watertight case for how this should be done and why.

Fortunately though – especially with more and more local authority work now being conducted by field-based teams – the Public Sector business case is now becoming more and more clear and compelling.

Whereas workforce mobility programmes used to have the reputation of being overly complex,

time-consuming and costly to implement, and received wisdom was that ROI was uncertain and gestates slowly, this is demonstrably not

the case now. If indeed it ever was. As countless installations prove, given the appropriate support,

design and deployment ecosystems, such solutions can now be up and running in a matter of weeks, and driving major gains and savings within months.

And where Public Sector field operatives were often perceived as being reticent about adopting new ways of working, recent research clearly shows that, with more and more technology savvy, technology hungry millennials entering the workforce, the opposite is now increasingly true here as well.

Increased digital enablement is proven to actively boost morale and job pride and satisfaction. It also allows for much more flexible workforce configurations and working patterns, empowering departments to evolve and modernise working processes and conditions much more quickly and easily, and to make better, more profitable use of popular schemes such as job shares.

The array of demonstrable, practical, PSO-specific benefits is also compelling.

Mobile technology (when yoked to the equally important mobile mindset of course) means that field workers need no longer be tied to particular or fixed geographical locations. Boosting productivity by at least 20% according to recent productivity studies, this means jobs can be completed more quickly and efficiently and that further savings can be made thanks to reduced travelling times.

Adopting a more digital mindset can also have a major impact internally.

Agility without fragility?

"... managing mobile workforces of the size

and nature typical of most authorities is hugely costly and logistically taxing in the best of

circumstances. Doing to in the full glare of public scrutiny is even harder."

Insight articleia

15

For while there has been a major focus on enabling and delivering e-services for public audiences over the last few years, the fact is that digital access and process automation can be equally and sometimes more effective when rolled out to staff and other internal audiences.

Allowing PSOs to radically re-invent the ways in which their increasingly scant resources – both human and financial – can be deployed, some often extremely substantial savings and gains are possible where the same principles of automation and self-service are turned inwards and applied to the PSO’S back office processes.

In fact such gains are often proving more quickly and easily achievable than are their public-facing cousins.

This is of special relevance given that austerity and budget constraints look set to continue (and quite possibly worsen given the likely ongoing governmental agenda). That being the case transformational change will in turn continue to be a key target and therefore a

major imperative for UK PSOs.

Properly, quickly, and cost-effectively implemented, mobility can offer quick, easy gains in this regard and countless others. Indeed it will quickly become one of the pillars of the PSO’s future multi-service, multi-agency, multi-channel strategy.

The lines between consumer and business have been blurring for some years.

And now it seems that the same is happening between the private and Public Sectors. At least where the benefits of embracing mobility are concerned.

Put simply, agility is no longer an ideal in the Public Sector – some distant horizon at which to aim – but absolute operational and financial horse sense.

For more information on ‘Agility without fragility’, please email [email protected]

with the subject line 'Agility without fragility Article Enquiry'




To see the full suite of products and solutions available from Opengear please visit the online webshop at uk.insight.com/shop/opengear

IM7200 Infrastructure Manager

• Complete and comprehensive out-of-band management with Smart OOB

• Built in TFTP server and 16GB Flash Memory for Remote Configuration

• Internal 4G LTE Modem and Failover to Cellular™ enables network resilience

• Top of rack deployment to monitor, access and control network

• Military-spec security, FIPS 140-2 validated encryption, stateful firewall and OpenVPN

• Environmental and physical sensor alarm notification via SMS, SNMP, or Nagiost

ACM7000-L Resilience Gateway

• Complete and comprehensive out-of-band management with Smart OOB™

• Built in TFTP server and 4GB Flash Memory for Remote Configuration

• Internal 4G LTE Modem with dual SIM slots and Failover to Cellular enables network resilience

• IP Passthrough allows Opengear device to transmit data in the event of a lost fiber or MPLS circuit to keep remote offices connected during a prolonged outage

• Environmental and physical sensor alarm notification via SMS, SNMP, or Nagios

• Automatically detect and recover from network outages and repair equipment faults

• Multi-carrier cellular module compatible with Verizon, AT&T and most cellular networks around the world

The challenge Their main challenge facing many Public Sector organisations is uptime and meeting SLAs for their critical Networking systems. Data must be maintained and managed in an environment where security and meeting regulatory compliance cannot be compromised. With networks in such organisations being typically dispersed across a large geography, the IT experts are normally in one location. Responding to network outages in a timely fashion is the number one priority for the network team.

The solution To provide access to the remote IT devices at all locations through a single network, IT managers are turning to an Out-of-Band (OOB) management solution, utilising console servers with cellular service. This allows them to monitor, manage and re-mediate the network infrastructure remotely through a single interface.

By deploying Opengear for Out-of-Band access to all their network infrastructure, you can gain remote access to all the data centres and remote sites through the embedded 4G LTE cellular modem which provides dedicated out-of-band access to critical hardware. By utilising cellular in place of POTS, (Plain Old Telephone Service) significant cost savings can be made.

Opengear’s environmental monitoring solutions also aid to notify network administrators of potential issues, such as water leaks or tampering of their network closet. Along with Zero Touch Provisioning (ZTP), power monitoring and control, Opengear offers a comprehensive solution to meet the needs of today’s business imperatives driving scalable and resilient network infrastructures.

CM7100 Console Servers The Opengear CM7100 is a feature-rich console server that simplifies Out-of-Band management for your network, server and power infrastructure in data centres and remote sites. Powerful monitoring, diagnostics and re-mediation features enable efficient recovery from infrastructure fault conditions and maximise uptime. An intuitive dashboard with proactive alerting provides network and IT administrators with real-time status of the core infrastructure.

• 16-96 serial ports, Out-of-Band management of network and server devices

• Simple straight-through cabling to Cisco®-style serial consoles

• AAA including Active Directory and TACACS+ integration, lock down access per user and group

• Environmental monitoring with optional EMD5000 module, Nagios and SolarWinds integration

Product Ask for Manu Code Description

ACM7000 Remote Site Gateway 0006960375 ACM7008-2-M 8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet or fibre SFP, 4 USB console ports, PSTN modem 2 DIO

and 2 output ports

ACM7000 Resilience Gateway Remote Monitoring & Management Devices

0006979190 ACM7004-2-LMR 4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4G LTE cellular, 2 DIO and 2 output ports

0006979193 ACM7008-2-LMR 8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4G LTE cellular, dual SIM, 2 DIO and 2 output ports

CM7100 Series Console Servers - Data Centres & Co-location 0006960386 CM7196A-2-DAC-UK 96 serial Cisco Straight pinout, dual AC, 2 GbE Ethernet, 4GB flash

IM7200 Infrastructure Manager

0006960414 IM7248-2-DAC-UK 48 serial software selectable, dual AC, 2 GbE Ethernet or fibre SFP, 16GB flash, v.92 modem, Wi-Fi - US Power Cord

0006960414 IM7248-2-DAC-LR-UK 48 serial software selectable, dual AC, 2 GbE Ethernet or fibre SFP, 16GB flash, 4G LTE cellular, v.92 modem, Wi-Fi - US Power Cord

For data centre and large

computer rooms

For remote office and network closets across

a large campus

For Simple Out-of-Band

Management

Building resilient networks for business critical Public Sector organisations



17

TM

To see the full suite of products and solutions available from APC please visit the online webshop at uk.insight.com/shop/apc

A rack enclosure so quiet, you won’t know it’s there The soundproof construction allows you to place the NetShelter Office in any busy office environment without disrupting day-to-day activity. The ultra-quiet air cooling system and advanced sound-dampening features reduce server noise by over 98% - lowering it to the same unnoticeable background hum of building air con.

Integrated, all-inclusive plug-and-play solution The portable NetShelter Office enclosure is the most hands-off solution for bringing IT room reliability to non-IT spaces.

The solution ships fully assembled and pre-tested, so there’s no extra time spent on assembly or configuration. You get integrated power distribution and cable management, high thermal capacity, remote management software, and industry-leading APC Smart-UPS® power protection in a secure, quiet, cooled enclosure that’s indistinguishable from other office furniture. All you have to do is decide where to put the NetShelter Office and roll it into place.

Expand your Server Room space without building out The unique NetShelter Office enclosure solution includes everything you need to house a highly reliable IT deployment anywhere you have empty space - power, cooling, monitoring, and management:

• Supports nearly every major server series

• Zero U power distribution unit - no need for additional rack-mount PDU

• Soundproof cable access for up to 400 CAT5 cables

• Integrated cooling handles up to 3.6kW thermal capacity

• Removable side panels for easier maintenance and installation

• Locking doors for security

Finally, a server room solution for people without a server room

APC NetShelter CX rack

APC Smart-UPS

APC NetBotz Rack Monitor

570

APC Network Management

Card 2

PowerChute Business Edition

Deluxe (v. 9.1)

APC Extended Warranty

Service Pack

APC Rack Cable Management

Panel • Power distribution

unit with integrated cooling, noise dampening

• 19” rack size • 24U

• 1000 Watt LCD Rack Mountable UPS 230V

• 19” rack size • 2U

• Environment monitoring device

• Temperature & humidity sensor

• 1U

• Remote management adapter

• Plug-in module • SmartSlot Interface

(Bus) Type

• UPS & power devices management

• 25 nodes • Linux, Windows

• Technical support • 3 years, 24/7 • Provides repair or

replacement of product

• Covers battery

• Designed for NetShelter SX; Netshelter VX

ASK FOR: 0001435910

ASK FOR: 0000575053

ASK FOR: 0001693150

ASK FOR: 0000632337

ASK FOR: 0002025747

ASK FOR: 0000631703

ASK FOR: 0000639499

Introducing self-contained, integrated “cooled enclosure” solutions now available for non-IT spaces.

NetShelter® Office integrated rack enclosures

Need more IT room but don’t have the floor space or budget? The APC® by Schneider Electric NetShelter® Office integrated rack enclosures - power, cooling, monitoring, and management in an extremely quiet, reliable, and attractive wood-veneered cabinet. Designed specifically to blend into open office workspaces, the

NetShelter Office enclosure combines the technology IT managers demand with the style decorators hunt for.

Now you can deploy servers and networking equipment right in the workspace, doing away with the need for dedicated computer rooms.




To see the full suite of products and solutions available from Fujitsu please visit the online webshop at uk.insight.com/shop/fujitsu/scanners


ASK FOR: 0002605200

Smart business process agility

fi-7600Heavy duty and flexible A3 production level scanner.

• Instant processing performance through the 300 sheet ADF at 100 ppm / 200 ipm

• Smooth feeding performance with a number of innovative paper protection functions

• LCD panel for ease of operation and positioning

• Comes with PaperStream IP (TWAIN/ISIS) and PaperStream Capture; Fujitsu developed scanner driver and image enhancement plus batch capture software application

iX500Easily transform paper with the touch of a button.

Achieving organisation with the ScanSnap iX500 starts with the touch of a single button and ends with a host of productivity features that keep you ahead of the stack.

• Compact desktop scanner, 25 ppm / 50 ipm

• 50 page ADF, scan from business cards to A3

• Scan wirelessly to your smart devices, PC and Mac and preferred cloud accounts

• One button searchable PDF creation, scan batches of mixed sized pages in one go

• Simplex / duplex, intuitive functions

fi-7160Intuitive and reliable A4 document scanner with ADF

The smart document capture solution. The fi-7160 document scanner is armed with a host of automated hardware and software based tools to make the job of scanning easier.

• A4 speed at 300 dpi; 60ppm/120ipm, scan mixed batches up to 80 sheets

• PaperStream IP and PaperStream Capture – Fujitsu developed scanner driver and image capturing software

• Intelligent Sonic Paper Protection

• Skew reducer – ensures a skewed document will not affect the alignment of following sheets

• Integrated LCD and Scanner Central Admin – hassle free monitoring and administering

SP-1425Document scanner for simplified small office scanning.

Latest addition to SP Series family combines ADF capturing productivity with flatbed flexibility.

• ADF and flatbed combined in one versatile scanner to capture both loose and bound documents

• Improves business efficiency at a competitive price

• PaperStream Capture Lite included for scanning efficiency

• Fast duplex scanning speed of 25 pages per minute

Fujitsu Scanners help provide transparency and accountability at a moment’s notice.

The Public Sector landscape faces enormous challenges, including sky rocketing costs, historic regulatory changes, client demands for instant access to their records, freedom of information (FOI), bureaucracy and security concerns.

By deploying scanning solutions alongside other line-of-business applications, Public Sector organisations gain a strategic hub for managing all content that flows through the enterprise.

Key benefits include:

• Centralised storage with enhanced security

• Business process agility for productivity gains and cost savings

• A notable ROI

• Enhanced compliance with all regulatory guidelines

• Faster access to client information for better client engagement

• Enhanced access to critical information for big data analytics


ASK FOR: 0006713126


ASK FOR: 0006276923


ASK FOR: 0006989161


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Pre-Purchase Technical Support 0844 472 3252 Technical product advice and help.

19

Insight UK

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Our Integration Services include:

Take the pain out of hardware rollouts with our comprehensive Integration Services

ü Image creation

ü Image management

ü Image deployment

ü Remote user profile creation

ü De-packaging service

ü Asset management

üMAC address recording

ü Refurbishment service

ü Hot swap break fix

ü Tablet configuration

ü System configuration

ü Server builds

ü Server imaging

ü Rack population

ü Blade server configuration

ü Roll out management

ü SAN build

ü Router and switch configuration

ü Specialist caged deliveries

Your organisation has specific hardware standards and requirements. At Insight’s ISO 9001 custom designed Integration Centre we can configure your IT equipment for you.

We focus on your IT needs to provide customised hardware ready to use – minimising downtime and freeing up your valuable resources. Our fast, efficient integration process ensures that any project can be completed seamlessly and professionally.

Interested in our Integration Services?

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