17 – 18 March 2020Crown Promenade, Melbourne

SUPPORTED BY

PUBLIC SECTOR

Celebrating the people, technology, ideas and innovations transforming the way we work

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ANNO

UNCI

NG PUBLIC SECTORFor 24 years, Mastering SAP has celebrated the people, ideas and technology transforming the way we work.

We are thrilled to announce the launch of a sixth interconnected

conference and community – Mastering SAP Public Sector.

This progressive and exciting program responds to the unique

and transformational changes in the Public Sector:

• The Journey towards GovERP

• Preparing for a Shared Services Environment

• Automation

• S/4HANA Readiness

• Integration

• Cloud Security

Financials

Technologies & Cloud

HR, Payroll & SuccessFactors

Analytics & Data

Security & Risk

Public Sector

3

Public Sector • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Utilities • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Mining • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Manufacturing • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Consumer Products & Services • • • • • • • • • • • • • • • • • • • •Food & Beverage • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Retail & Wholesalers • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Aerospace & Defence • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Banking & Financial Services • • • • • • • • • • • • • • • • • • • • • •Transportation & Logistics • • • • • • • • • • • • • • • • • • • • • • • • •Higher Education & Research • • • • • • • • • • • • • • • • • • • • • •Broadcasting, Printing & Publishing • • • • • • • • • • • • • • • •Health Care • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Consulting & Support Services • • • • • • • • • • • • • • • • • • • • •Automobiles & Parts • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Industrial Machinery & Components • • • • • • • • • • • • • • •Engineering & Construction • • • • • • • • • • • • • • • • • • • • • • •Professional Services • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Pharmaceuticals & Biotechnology • • • • • • • • • • • • • • • • •Arts & Entertainment • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Oil & Gas • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Insurance • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Travel & Tourism • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Chemicals • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Telecommunications • • • • • • • • • • • • • • • • • • • • • • • • • • • • •Non-Profit Organisation • • • • • • • • • • • • • • • • • • • • • • • • • •

INDUSTRY SEGMENTATION

750+ SPEAKER RATING

Average out of 5

Average out of 5

CUSTOMER EXPERIENCE

ATTENDANCE

2019 SNAPSHOT

4.82

4.39

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• 7-Eleven Stores • ACCO Brands Australia • Adairs Retail Group • Adelaide Brighton • Adobe• Affinity Education Group • AGL Corporate Services • AGL Energy • AlertEnterprise • Alinta Energy • ANSTO • Auckland Council (NZ) • Auckland Transport (NZ) • Aurizon Holdings • Ausgrid • AusNet Services Group • AustCyber • Australia Post • Australian Broadcasting Corporation • Australian Criminal Intelligence

Commission (ACIC) • Australian Department of Education &

Training • Australian Department of Finance • Australian Department of Foreign Affairs

and Trade • Australian Department of Health • Australian Department of Home Affairs • Australian Department of Human Services • Australian Department of Veterans Affairs • Australian Federal Police • Australian Government Department of

Jobs and Small Business • Australian Pharmaceutical Industries

Limited

• Australian Taxation Office • Australian Unity • B.E.Campbell (NSW)• BackOffice • Ballance Agri-Nutrients (NZ) • Basis • Beach Energy • Bega Cheese • bestchance Child Family Care • BHP Iron Ore • Bilue • Blackline • Blue Pencil • BlueScope Steel • Bluetree • BluLeader • Bob Jane T-Marts • Bridgestone Australia • Brightwater Technology • Brisbane City Council • Briscoe Group (NZ) • Broadspectrum (Australia) • Bureau of Meteorology• Cathay Pacific Airways (HK) • Central Health Services • Christchurch City Council (NZ)• Citic Pacific Mining Management • CitiPower & Powercor Australia • C-Net • Coates Hire Operations • Coles Group • Commonwealth Bank of Australia • Contact Energy (NZ) • Costa Group • CSIRO

• CSR • D’Alrae Solutions • Datavard • Dell EMC • Deloitte • Department of Conservation NZ • Department of Defence Australia • Department of Health and Human

Services, Victoria • Department of Infrastructure, Regional

Development & Cities • Department of the Environment and

Energy • Department of Transport & Main Roads –

Maritime Safety Qld • Device Technologies Australia • Dexus Property Group • Dole Packaged Foods (USA) • Dulux Group Australia • DXC Technology • Eagle Data • eBay Australia & APAC • Emisha • Empathic Consulting • Endeavour Energy • Energy Queensland • EnergyAustralia • Engenco • Envato • Epi-Use Labs • ERM Power • ERP Maestro • Ertech Holdings • ESR (NZ) • Excel4Apps

• ExxonMobil (USA) • EY • Fire and Rescue NSW • Fisher & Paykel Healthcare (NZ) • Fonterra Australia • Fonterra Co-operative Group NZ • Foodstuffs (North Island) NZ • Foodstuffs (South Island) NZ • Fortescue Metals Group • FutureWork Studio (NZ) • Gallagher Group Limited • GenesisCare• GFG Alliance – Australia – Head Office • GFG Alliance Australia – Liberty OneSteel • Glencore Coal Assets Australia • Glencore Coal Assets Australia • Gold Fields Australia • GPC Electronics • GrainCorp • GrainCorp Foods • Greater Bank • Hafele Australia • Hanson Australia • Healius Limited • Honda Australia • Hydro Tasmania • Icon Integration • Ingentis • Inside SAP • Insight Software • IQX Business Solutions • IRESS • Jemena• JK Cement• Kimberly-Clark Australia

WHO ATTENDS MASTERING SAP? Continued on next page

Attending companies from 2018 / 2019

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• Komatsu Australia • La Trobe University • Landmark Operations • Lenovo • Levi, Ray & Shoup • Linfox Australia • Lion • Lion Beer Australia • Lion Dairy & Drinks • LMW Property Valuers • Lotto New Zealand • Macquarie Group • Macquarie Leasing • Mayfairs Wholesale • McGrathNicol• McKesson Corporation (USA) • Medibank Private • Mercury NZ • Merivale Group • Mitsui & Co. Australia • MMG • Mobile Mini Solutions (USA) • Monash University • Mulgowie Farming Company • Nestlé Australia • New Zealand Defence Force • New Zealand Police • New Zealand Transport Agency • Newcrest Mining • NSW Department of Education and

Communities • NSW Police Force • NTT Data• Office of State Revenue Queensland• Office of The Gene Technology Regulator

• Oji Fibre Solutions (NZ) • Opentext • Organic Valley Family of Farms (USA) • Orica Australia • Orora • Oz Minerals • PanAust • Panaya • Parmalat Australia • PGG Wrightson Seeds (NZ) • Philips Design (NLD) • Port Authority of New South Wales • Powerco • Quadrant Energy • Queensland Department of Education,

Training & Employment • Queensland Health• Queensland Office of State Revenue • Queensland Treasury • Queensland University of Technology • Rawson Group • Rayonier Matariki Forests (NZ) • Raytheon Australia • Realtech • Rio Tinto Growth & Innovation Group • Rio Tinto Iron Ore • RMIT University • Ruralco Holdings • SA Power Networks • SailPoint • Saint Gobain Gyproc & Donn Products (ZA) • San Francisco 49ers (USA) • Sanitarium Health & Wellbeing • SAP Australia/New Zealand • SAP Concur

• SAP Press • SAP SuccessFactors • Security Weaver • Seven Group Holdings • Siemens • Signavio • Sirtex Medical • Snow Software • Soterion • South32 • SpinifexIT • Spotless Group • Stockland Corporation • Suncor Energy • SunRice • Super Retail Group • Suse • SWIFT • Sydney Water Corporation • Synergy • Syslink • TAFE NSW – Sydney Institute • Tapestry (USA) • Target Australia • TasNetworks • TATA Consultancy Services • Telstra Corporation • TEVA Pharmaceuticals Industries (ISR) • The Coca-Cola Company (USA) • Think180• TIK Consulting • Tomago Aluminium Company Pty Ltd • Toyota Motor Corporation Australia Pty Ltd • Transport for NSW • Tricentis

• Türk Telekom • Turnkey • Veolia Australia & New Zealand • Victoria Legal Aid • Victoria Police • Village Roadshow • Virtual Forge • Visy Industries • WalkMe • Western Australia Police • Wilmar Sugar Australia • Winc Australia/NZ • Winshuttle • Woodside Energy • Woolworths Group • Workforce Software • Yancoal Australia • Z Energy (NZ) • ZAG • ZESPRI International (NZ) • Zimmer Biomet

Continued from previous pageWHO ATTENDS MASTERING SAP?

Attending companies from 2018 / 2019

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NINE THEMES & LEARNING ZONES

CONTENT WILL BE DELIVERED ACROSS

1. PUBLIC SECTOR • Shared services model –

rationalising all ERP’s into one system

• How to prepare for a shared service environment

• How to achieve standardisation

• Understanding what we are going to lose and what we will gain

• Getting the right skills

• Organisational change management required for the journey towards GovERP

• Massive data migrations

2. AUTOMATION • Robotic Process Automation

• Machine Learning

• Artificial Intelligence

• Developing Strategies for Process Automation

• ROI Verification

5. TECHNOLOGY & CLOUD • Cloud

• ERP and Digital Core

• Developing a Digital Roadmap

• User Experience

• Shared Services

• Patching & Upgrades

• Monitoring & Administration

• Licensing

6. FINANCE • Budgeting and Planning

• Reporting

• Aligning Business Processes to Systems

• Change Management

• Support Changing Accounting Standards

• RPA

• Governance, Risk and Compliance

3. S/4 HANA READINESS • The Business Case

• The right environment (Private cloud, Public Cloud, on Prem or Hybrid)

• Developing a Migration Strategy

4. INTEGRATION • Doing integration in a consistent

repeatable maintainable way

• SAP & Non-SAP Applications

• Cloud solutions

• A Hybrid environment

• Offline Mobility Solutions

• Unified UX

• Data Connections

• Multi Channel Interface

• SAPs roadmap for integration

• Master Data as a service

7. HR & PAYROLL • Core HR and Payroll

• Learning

• Recruiting and Onboarding

• Single Touch Payroll

• Succession Planning

• Performance and Compensation

• Workforce Planning and Analytics

8. SECURITY & RISK • Cyber Threats

• Data Privacy and GDPR

• Security by Design

• Security Cloud

• Platform and Application Security

• Real-Time Security Intelligence

• Bots and Identity and Management

9. BUSINESS ANALYTICS • Creating an Analytics Culture

• Building a High-Performance Analytics Team

• Predictive Analytics

• Enterprise Performance Management

• Data Management & Governance

• Self Service

• Big Data

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To curate the best content (local and global), we start by running roundtable discussion groups (RTDs) for face-to-face research with SAP customers for each community.

Each RTD includes 15 – 20 participants and runs for four hours where challenges, trends and technology

investment plans are discussed.

This unique process ensures pure and accurate research is generated through debate and discussion.

In August, 120+ SAP customers attended RTDs in Canberra, Brisbane, Melbourne, Sydney and Auckland.

Thank you to the following Public Sector organisations for attending the RTDs:

• Australian Broadcasting Corporation

• Australian Department of Finance

• Australian Department of Home Affairs

• Australian Department of Human Services

• Australian Department of Social Services

• Australian Federal Police

• Bureau of Meteorology

• Comcare

• Department of Defence Australia

• Department of Infrastructure, Transport, Cities and Regional Development

• Department of Parliamentary Services

• Department of the Environment and Energy

• Federal Attorney-General’s Department

• Fire and Rescue NSW

• NSW Department of Education and Communities

• Transport for NSW

• Victoria Police.

TOTALLY UNIQUE RECIPE

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SPEAKERS PUBLIC SECTOR CASE STUDY

TRANSFORMING THE TAXPAYER EXPERIENCE USING MACHINE LEARNING AND QUALTRICS

KATHERINE LOVE

Transformation Program Director – Queensland Treasury

Office of State Revenue

A good tax-paying experience is not something you often hear about. So, when in 2017, Queensland Treasury’s Office of State Revenue (OSR) out-lined their vision to do just that—improve the experience for taxpayers while delivering on their commitments to government—it was a massive undertaking, and unlike anything attempted before.

Fast forward 2.5 years and OSR are well on the way to creating next generation tax and revenue

management capabilities that are data-driven, digitally enabled and client centric. Join Transforma-

tion Program Director, Katherine Love, to find out how OSR have pushed the boundaries of data and

innovation to transform the way they operate and the services they provide.

Katherine will showcase how OSR have used SAP Leonardo Machine Learning, SAP Qualtrics, SAP

Data Hub, SAP Marketing Cloud and SAP Analytics Cloud to provide more personalised and proac-

tive services for taxpayers. OSR has successfully completed 36 digital initiatives already, with another

8 projects in flight. The result? A better experience for taxpayers, improved engagement with staff,

and stronger outcomes for the Queensland community.

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SPEAKERS PUBLIC SECTOR CASE STUDY

DRAGO STANOJCIC

Assistant Secretary, Shared Services Transformation

Department of Finance

The Shared Services Program aims to consolidate and standardise Com-monwealth corporate services and technologies. In this presentation, Drago Stanojcic shares his insights on being part of a large scale ICT transformation program (GovERP), change in the public sector and the importance of effective collaboration.

Drago Stanojcic has had over 15 years experience in Australian Government at the senior executive

level. Over this duration Drago, has primarily worked across the CFO portfolio with a focus on fi-

nance, budget and corporate systems leadership roles.

He has led a range of major business transformation reforms including e-invoicing, implementing

GRC (SAP system controls) and the decomissioning of CRS SAP in the Department of Human Ser-

vices. He is a strong supporter of digitisation and automation to support corporate systems.

Drago has recently moved to the Department of Finance to drive the Whole of Government Shared

Services agenda and continues to be a leader in modernising corporate systems (ERP) across gov-

ernment. He has played key roles in developing ERP strategies that encompass both departmental

and administered payments. He is also currently responsible for ensuring e-invoicing capability is

integrated as part of the shared services agenda.

INSIGHTS FOR PUBLIC SECTOR ICT TRANSFORMATION

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SPEAKERS PUBLIC SECTOR CASE STUDY

DEFENCE’S ACCOUNTS PAYABLE REFORM JOURNEY

MELINDA GABRIEL

Assistant Secretary Financial Systems and Operations, Defence Finance Group

Department of Defence

In 2019, Defence implemented OpenText Vendor Invoice Management (VIM), replacing a 15-year-old poorly maintained invoice processing sys-tem. This was part of a significant finance reform journey in Defence.

In this session Melinda will cover off how Defence managed transitioning from their out-dated sys-

tems and processes in an environment that’s naturally resistant to change, whilst juggling products

approaching end of life all the while implementing an update to a 100,000+ user standard operating

environment. They got it done and boy was it fun!

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SPEAKERS PUBLIC SECTOR PANEL

PREPARING FOR A SHARED SERVICES ENVIRONMENT

Federal Government has an appetite to standardise their sys-tems. The idea is to rationalise all their ERP implementations. The question is how does one prepare for this? Is it best to go to one system or to adopt a hub method where large depart-ments’ instances absorb and host related departments? It is critical to understand what they are going to lose and what they will gain when they go this route.

Join our panellists as they discuss and explore the factors driving the movement to

shared services and the challenges that organisations and agencies face when such

a step is taken. The conversation will focus on all aspects of the move from people, to

process and technology. It will look at what has worked and what hasn’t in the past.

• Rationalising ERP instances down to one/few system(s)?

• Preparing data and teams for a shared service environment

• Standardisation – How do we get there?

• Pre-empting what you are going to lose and what we are you going to gain from

the move

STEWART MUNRO

Acting Head of the Service

Delivery Office (SDO)

Department of Finance

MAT ROGERS

Executive Branch Manager –

Strategic Business

ACT Government

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SPEAKERS PUBLIC SECTOR CASE STUDY

HOW FINANCE TEAMS ARE BECOMING THE NEW CHAMPION OF EMPLOYEE EXPERIENCE

PRANAY LODHIYA

Chief Financial Officer

Bureau of Meteorology

Change is driven to achieve a positive outcome. The Public sector in Aus-tralia have undertaken a goal to improve and align systems. In a world where organisations are looking for every possible market advantage, im-proving the employee experience can provide impressive results, this is the space we find ourselves in today.

According to a Gallup study, employers who focus on employee engagement experience 17% higher

productivity, 20% higher sales, and 21% higher profitability. But creating a great employee experi-

ence isn’t just an HR function. In fact, the Finance Team has a significant role to play in implementing

the technology and processes necessary to help employees focus on meaningful work instead of

paperwork.

Pranay was involved in transforming the Finance function and bringing together multiple systems

to enhance the employee experience. Join this session to hear how the Bureau of Meteorology fo-

cused on user experience as a key driver for achieving the visibility and compliance they needed to

better control costs, forecast cash flow and gain insights that help the bottom line.

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SPEAKERS PUBLIC SECTOR CASE STUDY

MAPPING A PATH TO UX TRANSFORMATION AT TRANSPORT FOR NSW

MUSTAFA BENSAN

Information Architect, Equip Centre of Excellence

Transport for NSW

Attend this session to learn how Transport for NSW approached the need to unify user experience (UX) in a hybrid on-premise/cloud landscape across a portfolio of applications including SAP ECC, SAP Ariba, SAP Suc-cessFactors and SAP Analytics Cloud.

The presentation will explore how a UX strategy was developed to identify the current challenges,

define the desired outcomes and map a path to get there and measure the results, taking into con-

sideration guiding principles, mobility and alignment with SAP’s future product direction, including

the Central Entry Point on SAP Cloud Platform, Fiori 3, the new Fiori Launchpad design and relevant

technologies.

They will also share insights from an interesting topic of discussion along the way, in the context of

multi-channel access to business systems, comparing perceptions about the Fiori enterprise-grade

user experience with the consumer-grade user experience we have become accustomed to in our

daily lives.

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SPEAKERS PUBLIC SECTOR CASE STUDY

FROM ECC TO SAP S/4HANA, THE CLOUD AND BEYOND – A HOBBIT’S TALE

ROSS METCALFE (NZ)

IT Service Manager

Christchurch City Council

Christchurch City Council’s digital transformation hit another milestone with the transition to SAP S/4HANA, implementations of BPC11 and BW4HANA in October 2019.

Now that they are in the Cloud and almost six months down the track… what has S4 brought them,

has it delivered on its promises, and what about Hybris and SuccessFactors?

• Why did they do it?

• What did they do?

• What were the surprise challenges?

• What did they learn?

• What’s next?

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SPEAKERS PUBLIC SECTOR CASE STUDY

GETTING INTEGRATION RIGHT TO PUT YOUR CUSTOMERS IN CONTROL

SARAH O’HAGAN (NZ)

Portfolio Manager, Digital and Transformation

Auckland Council

Learn from Auckland Council’s implementation of a new maintenance re-quest journey that leveraged technology to create an efficient and effec-tive, right sized service.

The council integrated a number of core systems to create a seamless, straight through, journey for

customers requesting and tracking maintenance requests for the city’s 205,054 assets.

Sarah will talk about the challenges faced, lessons learned and how to keep customers at the heart

of a delivery where technology is a key enabler.

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SPEAKERS PUBLIC SECTOR CASE STUDY

DEVELOPING A PATH TO ORG CHART SUCCESS AT THE BUREAU OF METEOROLOGY

SIMONE KEENAN

General Manager Organisational Development

Bureau of Meteorology

Simone will show and provide an overview of the phases in the Bureau’s journey from manual org charts with poor quality data, to launching mul-tiple dynamic charts that are integrated with SAP.

The Bureau uses org.manager to provide staff with complete visibility across the organisation, in-

cluding reporting lines, staff photos, when staff are on leave, First Aid Officers and much more.

The new org chart has delighted and connected staff, and additional charts provide managers with

quick and easy access to critical HR information. This is a ‘good news’ story of what can be achieved

with some commitment to data cleansing, and a vision to aligning integrated platforms for the de-

livery of accurate data.

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SPEAKERS CHANGE AND TRANSFORMATION

GET PREPARED FOR SUCCESSFUL DIGITAL TRANSFORMATION AND SIGNIFICANT ORGANISATIONAL CHANGE

JAMES CARLOPIO

Consultant

JMJ

Research consistently indicates that between 50% and 80% of ERP imple-mentations, organisational re-engineering (BPR) and change efforts fail to deliver promised benefits.

• Why does this consistently continue to happen?

• What are the major issues leading to failure?

• What are the key factors that truly make a difference toward success?

While we must get the “technical” installation issues correct when implementing an ERP system,

this is not a sufficient condition to ensure a successful implementation. Renowned Transformational

Change expert, James Carlopio, will distinguish implementation from installation and will help you

identify the required structural and cultural changes you’ll need to make in your organisation’s social

systems and within individuals, in order to achieve digital transformation.

James has worked on projects for Rio Tinto, IBM, Australian Federal Police, the ABC, Telstra, Op-

tus, SAP, AMP, NRMA, CBA, Australian Defense Industries and General Motors in the areas of organ-

isational change, strategy design and implementation, innovation and new technology, applying

design principles, personal change and influence, organisational and management development,

and more recently on cultural cyber security. His education has focused on psychology with a B.A.

(Springfield, MA.), an M.A. (University of Manitoba, Canada) and a Ph. D. in Applied and Organisation-

al Psychology (Old Dominion, Virginia).

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SPEAKERS CHANGE AND TRANSFORMATION

DRIVING ADOPTION, ACCEPTANCE AND PRODUCTIVITY IN THE WORLD OF SYSTEM TRANSFORMATION

MATTHEW KENT

Chief Financial Officer

GPC

In the coming years SAP customers are going to need to implement SAP S/4HANA. This can be seen as a systems change but even more so, it’s a Mindshift change.

This new solution may cause disruptions, constraints and be a new way of doing things which will

inevitably cause negative sentiment and lower employee morale. As leaders in our businesses, it’s

our job to educate and inspire the workforce to lead a successful implementation. This can be solved

though a simple reorientation of the status quo and challenging why ‘that was the normal’ to begin

with.

Matthew will take you through how he led the change management of a global role out and won

over the hearts and mind of Finance and beyond through an emphasis on training and communica-

tion. Whether you’re from IT, Finance or Operations, the principles are the same. Achieving the right

change management practices can be the difference between success and failure.

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SPEAKERS CHANGE AND TRANSFORMATION

GROUP REPORTING AND CONSOLIDATION ACROSS MULTIPLE CURRENCIES AND SUBSIDIARIES

ALEXANDRA THOROGOOD

ERP Program Manager

RPC Technologies

This is the award-winning RPC Technologies journey to an intelligence en-terprise through the transition to SAP S/4HANA Cloud and real time fore-casting using SAP Analytics Cloud.

RPC Technologies is a bespoke composite manufacturing and engineering company that makes a

range of products for Transport, Infrastructure and Defence. Cost Visibility of their projects to budget

is critical to customer success. The transition of six subsidiaries in five countries to a cloud ERP plat-

form has enabled consolidated group reporting from their digital financial core.

This transformation to intelligent enterprise, which they’ve achieved in the past 12 months facilitates

greater operational efficiency and insights to deliver #thebestrun projects.

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SPEAKERS CHANGE AND TRANSFORMATION

IS YOUR FINANCE TEAM DUE FOR A TUNE-UP? LET’S TALK BUSINESS TRANSFORMATION

FRANK FLORIAN (USA)

Business Transformation & Innovation – Finance

Independent

IT transformation projects are often guided by business but lead by IT. This can create a misalignment of value for effort, and frustration soon creeps in. Creating working groups that represent the business (to evaluate pro-cess requirements) as well as technologists (to manage constraints and capabilities) creates a streamlined approach to development.

So how do you manage a transformation project when teams’ expectations need to be managed,

and corporate strategies need to be met? In this presentation Frank uncovers best practices for

developing team dynamics, maximizing project value and meeting the targeted end state for a

fast ROI.

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SPEAKERS S/4HANA READINESS

KEY REQUIREMENTS TO DRIVE AN SAP S/4HANA TRANSFORMATION PROJECT

OTTO SCHELL (GER)

Co-Chair

German Speaking SAP User Group

To go SAP S/4HANA or not to go SAP S/4HANA? With 2025 looming, cus-tomers need to make the jump into a real-time world with SAP S/4HANA at the optimal time. First and foremost, customers must understand the roadmap, design the architecture and plan out the integration.

Otto is the founder of GPerfect and until recently, the Global SAP Business Architect and the head of

SAP Centre of Excellence for General Motors. He will share his views and his own experience on what

is required to drive a major transformational SAP S/4 HANA project.

What is the effort and time required? Do I need to do business process reengineering? Or is it a tech-

nical lift and shift? What is the best way to evaluate impact and options for moving to SAP S/4HANA?

• How Finance could change with digitalization – the reality as opposed to the pitch

• Getting ready for a massive migration including operational alignment

• Decommissioning your ERP by harmonizing processes and data

• How to prepare for a shared services environment

• The people and cultural aspect of this transformation

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SPEAKERS S/4HANA READINESS

PREPARING YOUR SAP LANDSCAPE FOR 2025

TONY DE THOMASIS

SAP Mentor

Is the 2025 deadline a manufactured sales tactic or a true opportunity for SAP Digital transformation? Go at your own pace with actionable guidance and fact-based insights about how to extend the life of ECC as you pre-pare organisational readiness for sensible S/4HANA adoption techniques. Consider a simplified strategy to bridge the gap between on-premise and cloud computing demands.

During this session, you will get an honest no-nonsense introduction to the following topics:

• SAP ECC stack compliance and modernisation

• SAP Innovation and Optimisation Pathfinder

• SAP Business Scenario Recommendations

• SAP Readiness Check

• Pure Storage Flash Array upgrade

• Common Block Storage Extension to AWS Cloud

• Simple hybrid cloud use cases

• Sensible options for S/4HANA adoption

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SPEAKERS S/4HANA READINESS

IMPLEMENTING S/4HANA PUBLIC CLOUD – LEARNINGS FROM MCGRATHNICOL

PAUL SWEENEY

Chief Operating Officer

McGrathNicol

Gartner research suggests that up to 75% of ERP implementations fail, and predicts that up to 90% of cloud ERP implementations will meet the same fate as they result in higher costs, greater complexity and failed integrations.

McGrathNicol was one of the first Australian businesses to implement S/4HANA public cloud, SAP’s

true SaaS ERP model. Although the journey wasn’t perfect, and there’s further work to do, early days

suggest the implementation has successfully delivered on our core objectives.

In this presentation Paul will tackle the questions of:

1. Why they chose the public cloud

2. Why they chose SAP

3. Risks in going early

4. Getting the people element right

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SPEAKERS AUTOMATION

THE POWER OF ARTIFICIAL INTELLIGENCE VS THE POWER OF HUMAN INTELLIGENCE

TIMO ELLIOTT (FRA)

VP – Global Innovation Evangelist

SAP

Artificial intelligence and machine learning bring huge new opportunities to the world of business—and big new challenges. We can make process-es more efficient and intelligent than ever before—and augment human intelligence to new levels of achievement. But in order to get the most out of the new technologies, organizations will have to adapt.

Illustrated with real-world examples of organizations on the leading edge of innovation, this session

will take a look at what’s possible today and try to get a glimpse of what the future holds for humans

vs. machines in the world of work. Come join us to hear how trends such as self-driving processes,

artificial stupidity, team AI, and human sensors are shaping the future of business.

Timo is an innovation evangelist and passionate advocate of digital transformation, analytics and

artificial intelligence. Timo is a thought leader, renowned business cartoonist and author – often

cited in publications such as Harvard Business Review, Forbes, ZDNet, The Guardian and Digitalist

Magazine.

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SPEAKERS AUTOMATION

CENTRALISE, STANDARDISE AND AUTOMATE FINANCE ACTIVITIES USING THE BEST TECH IN THE MARKET

CATHERINE PHAN

Senior Manager – Accounting Services

Australia Post

When Catherine was appointed to lead the General Accounting function at Post, her initial thought was “How do I transform the month end pro-cess using the best technology in the market to deliver a saving of $1M?” Using Lean Six Sigma, the problem statement for her transformation proj-ect would be:

• 800 balance sheet accounts were performed by 5 different teams across 5 different locations

• 30% of manual journal submitted to General Accounting team for uploading to SAP often had

errors and required correction.

It was critical to centralise the like activities in the same area and restructure the team. This would

provide immediate efficiency by reducing the number of managers across various locations. Next

step was to standardise the process so they could automate. After thorough research, it was decided

to use Blackline for reconciliation process and RPA (Robotics Process Automation) for uploading and

validating manual journals.

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SPEAKERS AUTOMATION

THE INTELLIGENT AUTOMATION JOURNEY AT ORORA

CAROLINE EFRON

IT Service Manager

Orora

A journey through explaining what Intelligent Automation is, what it can be used for and how it was introduced to the Orora Business. Take a look at the challenges faced and how they were overcome, as well as what is planned ahead.

Key benefits at a high level are:

• remaining competitive

• freeing up our people to focus on more value-add tasks

• driving profitable growth.

Key areas where we have implemented RPA are Bank statement processing, Payment allocations,

monthly reporting, bank recollections and more. The team was built from the ground up and is now

a key focus area in the business. Caroline will also talk through the agile process being used to deliver

incremental benefits to the business.

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SPEAKERS AUTOMATION

HOW TO AUTOMATE AND OPTIMISE YOUR FINANCIAL SYSTEM

DR. NICHOLAS NICOLOUDIS

Machine Learning Principal (APJ), Innovation Factory

SAP Australia

A recent study from McKinsey identifies that up to 70% of tasks in finance are potentially ‘automate-able’ with next-generation technologies. This will mean that a lot of the tasks we spend our time on today as knowledge workers will be accelerated by automation tools. We’ll have more time to advise the business on strategy and growth plans – and we’ll hopefully spend less time trying to pull relevant reports out of our ERP systems.

In this presentation Nic will show you the Business Technology Platform and the services that

SAP have developed to provide customers insight into automating and optimising their financial

systems.

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SPEAKERS INTEGRATION

DISCOVER THE INTEGRATION DNA OF THE INTELLIGENT SUITE FROM SAP

SINDHU GANGADHARAN (IND)

Senior Vice President and Managing Director

SAP Labs India

Come listen to SAP’s Integration Thought Leader and Head of SAP Labs India, Sindhu Gangadharan as she explains how SAP aims to deliver an overall experience across the enterprise for the intelligent suite that is greater than the sum of its parts.

Accordingly, SAP offers technologies for integrating applications on all levels, such as user experi-

ence, data, processes, and more. Along the journey from on premise–centric application landscapes

toward hybrid and cloud environments, customers need to revisit their integration solution strategy.

Modern enterprises require a hybrid integration platform supporting cloud, hybrid, and on-premise

integration use cases. Furthermore, new concepts are applied for enabling true out-of-the box inte-

gration and openness to integrate with non-SAP applications.

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SPEAKERS INTEGRATION

SUCCESSFUL INTEGRATION – PUT THE CORE OF YOUR BUSINESS IN THE HANDS OF YOUR USERS

BRIGITTE COLOMBO

Chief Information Officer

Powerco (NZ)

Powerco is NZ’s second largest electricity and gas distribution business. Getting accurate information on the location and condition of assets to and from the field is key to keeping the lights on and gas flowing. Despite spending millions on maintaining asset information in the company’s geo-graphic information system (GIS), the data was not widely used or trusted.

In 2019 Powerco implemented the first phase of its ERP and Integration strategies. This introduced

a new business foundation based on S/4 HANA and stitched it into the existing application fabric

redefining core business processes and data flows using a hybrid integration approach. By “getting

good at” integration, alongside new mobility tools, they have put location and asset information in

the hands of every employee and contractor, improving safety and efficiency. Powerco continue to

invest in their integration capability to extract more value from their ERP investment and also to

enable new solutions and partnerships.

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SPEAKERS CLOUD SECURITY

SEEING THE LIGHT IN CLOUD SECURITY

GREG CAPPS (USA)

SAP Security & Controls Lead

Georgia-Pacific

With SAAS and other cloud applications there is confusion and fear of the unknown. Existing security architects may have a deep understanding of on-premise SAP applications, but due to lack of documentation and train-ing cloud security is a mystery.

In this session we will discuss the architecture and security design of Ariba, IBP, Hybris Marketing,

and other applications supported with the Identity Authentication Service for SAP Cloud Platform.

We will compare the new cloud security designs with legacy ECC. Discuss using an alternative Iden-

tity Provider and other best practices.

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SPEAKERS KEYNOTE & VISIONARY

EMOTIONAL INTELLIGENCE: YOUR NEW COMPETITIVE ADVANTAGE

JOE BURTON (USA)

Founder

Whil

Fast Company calls emotional intelligence (EQ) the “must have skills for modern professionals” – yet many are too stressed to know where to start.

Join Joe Burton, Founder & CEO of Whil for this entertaining and engaging workshop to learn the

foundational emotional intelligence skills for yourself – and how to develop a culture of wellbeing, EQ

and sustainable performance in your company.

You will also receive Whil’s eBook, “How to Build EQ, the Must Have Skill for Modern Professionals”

and the option to get a LinkedIn certification badge following the workshop.

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SPEAKERS KEYNOTE

POWER UP YOUR PRODUCTIVITY

KATE CHRISTIE

Time Investment Expert

and Best-Selling Author

You are busy! You have so many balls in the air that the juggle is becom-ing increasingly hard to sustain. You need to start doing things differently because trying to do it all represents a huge risk to your ongoing wellness, success and professional development.

With a reputation for helping her clients find 30 hours of lost time a month, Kate will share over 40

proven productivity strategies for immediate time gains, including:

• how to take control of the agenda

• how to invest your time not manage your time

• the activities you can outsource or delegate

• the activities you can reject or do differently

• how find the time you need to ensure you can spend time with your family, friends and on you

own wellbeing.

Kate’s work in productivity is highly regarded. She will ensure you are left educated, entertained and

with a lasting impact on the way you choose to live, work and play. You’ll walk in time poor and leave

with time in the bank!

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SPONSORS

For SAP Business Suite Australia & New Zealand

34

PROGRAM DIRECTORS COMMUNITY DIRECTORS

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