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Public Library/One-Stop Center Partnership
HOW IT CAN WORK FOR YOU
The Current Economy
Common Customers
Common Goals
Motivation For Partnership
Library/One-Stop Partnership Development
NYS Education Department
New York State Library
&
NYS Department of Labor Division of Employment and Workforce Solutions
One-Stop System
• Collaboration of agencies, departments and organizations
• Responsible for helping individuals find and keep a job
• Each workforce investment area in NYS has one or more
One-Stop Centers
Programs available through the One Stop System
• Adult, dislocated worker, and youth programs, • The Employment Service, • Adult education and adult literacy programs, • Job Corps, • Migrant and seasonal farmworker programs, • Native American programs, • Vocational rehabilitation, • Welfare-to-Work programs, • Senior community service employment programs, • Vocational education, • Trade Adjustment Assistance/NAFTA, • Veterans programs, • Community Service Block Grant employment and training
programs, • Housing and Urban Development (HUD) employment and
training programs, and • Unemployment Insurance
Amenities in One-Stop Centers
• High speed internet access
• Computers, copiers, fax and phones available with TDD/TTY lines
• Hardware & Software for Visually Impaired
• Career Resource Library
• State of the art technology: JobZone, CareerZone, SMART 2010
One-Stop Career Center Services
• Group and individual career counseling & planning
• Job search and preparation workshops
• Resume development
• Computer workshops
• Adult Basic Education/English as a Second Language
• Access to Classroom Training
• Additional Services
Public LibraryJob Information Services
• Career Resource Centers located in many public libraries
• Job listings
• Job search workshops
• Resume, career database, and computer training
Public LibraryCareer Development Services
• One-on-one career counseling with
job counselors
• Career exploration
• Search jobs and careers by
profession, education, field,
experience, etc.
• Westchester Library System: http://www.westchesterlibraries.org/webs
• Customized job searches
• Education, career path tools
• Financial aid information
• Resources for exam preparation
(GED, SAT, GRE and others)
Public Libraries Point Job Seekers to Education and
Training
Hempstead Public Library: http://www.hempsteadlibrary.info/pdf/newsletter.pdf (Scroll to screen 5)
Libraries Help with Resumes and
Job Search Strategies• Learn resume and cover letter
tips
• Job search & interview
techniques
Poughkeepsie Public Library Districthttp://poklib.org/reference/subjectjobs.htm
Mid-Hudson Library System http://midhudson.org/answers/Job.htm
Workforce Development Services in Public
Libraries• Civil service & GED test preparation
• Literacy & Citizenship classes
• Business and Entrepreneurial ResourcesRochester Public Library: Business Resources:
http://www3.libraryweb.org/adults.aspx?id=321&ekmensel=c57dfa7b_12_39_btnlink
http://www3.libraryweb.org/central.aspx?id=129
Patchogue-Medford Library: Workforce Development: http://www.pmlib.org/refen%2A
http://www.pmlib.org/reflit
Libraries Are Connected to the
Community• Local agencies
• Computer classes
• Wireless access
• Career development tools
• Small business resources
Successful One Stop/Library Partnerships
FEATURED PARTNERSHIPS
Sullivan County Center for Workforce Development & Liberty Public Library
with Ramapo Catskill Library System
Queens County Queens Workforce1 Career Center & Queens Library
Erie County Buffalo Employment & Training Center and Buffalo & Erie
County Public Library
SULLIVAN COUNTY
SLIDE PLACE HOLDER
Please use this slide as an introduction page.
For example, please provide your names, your job titles and the name of your organizations.
SULLIVAN COUNTY PARTNERSHIP
RAMAPO CATSKILL LIBRARY SYSTEM LESLIE RILEY, OUTREACH COORDINATOR
LIBERTY PUBLIC LIBRARYMARJORIE LINKO, DIRECTOR
SULLIVAN COUNTYCENTER FOR WORKFORCE DEVELOPMENT
PAT BEVACQUA, SPECIAL PROJECTS [email protected]
SULLIVAN COUNTY
SLIDE PLACE HOLDER
SULLIVAN COUNTY PARTNERSHIPLIBERTY PUBLIC LIBRARY - http://www.rcls.org/lib/
“OPPORTUNITEEN” PROGRAM
RCLS 2009 – “HELP FOR YOU” ONE-ON-ONE JOB CONSULTATIONS
Assisting Member Libraries to Collaborate with One Stop Centers
DOL WORKFORCE / ONE STOPS Assessment of Library Needs/Interest Activities Between System and One Stop
MEMBER LIBRARIES Survey & Determine Library Hosts
Contract – Memorandum of Understanding Sample News Release Provided
SULLIVAN COUNTY
SLIDE PLACE HOLDER
SULLIVAN COUNTY PARTNERSHIP
• Job Search Status• The Resume• The Interview• Resources• Cover and Follow-
Up Letters
“Help for You” – Job Consultation Topics
SULLIVAN COUNTY
SLIDE PLACE HOLDER
SULLIVAN COUNTY PARTNERSHIP
BENEFITS OF LIBRARY – ONE STOP
PARTNERSHIP
•Reach different audiences
•Increased visibility and enhanced
services to the community
•Resource sharing and networking
QUEENS COUNTY
SLIDE PLACE HOLDER
Please use this slide as an introduction page.
For example, please provide your names, your job titles and the name of your organizations.
SULLIVAN COUNTY PARTNERSHIP
• Planning process
• Outreach and flexibility to meet community
needs
• Marketing
CRITICAL COMPONENTS IN “HELP FOR YOU” SUCCESS
• “Opportuniteen” program – 10 career workshops for youth– 20 teens placed in area business jobs
• “Help For You” program– 16 career workshops at libraries– 144 job consultations at 18 libraries– Employment Resources Guide: http://www.rcls.org/index.php?s=6&b=53&p=283
Partnership Results
SULLIVAN COUNTY PARTNERSHIP
Queens Partnership
Loida Garcia-FeboAssistant CoordinatorNew Americans Program and Special ServicesQueens Library
Nancy KonipolPartner CoordinatorCommunity Partners ProgramQueens Workforce1 Career Center
Joe ChristoProgram AnalystCommunity Partners ProgramNYC Department of Small Business Services
Components:
• Queens Library Satellite at Workforce1 • Expands services for jobseekers
• Launched in July 2001• Dedicated space; Dedicated staff
• Workforce1 “Community Partners Program” involves Library• Creates pipeline of job-ready customers referred from the library
to the Workforce1 for placement in jobs• Dedicated staff• On-site events at library
Queens Partnership
Services offered by Queens Library Satellite at
Workforce1:• Resume and cover letter critique
• Internet job search
• Books, library brochures, and publications
• Programming for jobseekers
• Queens Library Job Information website http://www.queenslibrary.org/index.aspx?
section_id=5&page_id=82
Queens Partnership
•Resume and cover letter critique
•Free computers; Free FAX
•Programs:
•Job Fairs; Job Readiness Fair
•Start Up! Competition (Small Business Plans)
•Financial Empowerment (NYC Dept of Consumer
Affairs)
Queens PartnershipQueens Library Job Information Centers
Referrals are made from Workforce1 to Library Job Information Centers
• Central Library• Flushing Library
Workforce1 “Community Partners Program”
• Operates at each of the seven Workforce1 locations• 200 partners citywide, including New York Public
Library and Brooklyn Public Library• Job Placements: 1,200 per quarter• Services:
• Email job blasts • Fast Track orientations • Networking meetings with partner agencies
Queens Partnership
Goals for 2010
• Increase partnership activities between
Workforce1 and Queens Library
• Expand referrals and job placements
• Expand number of on-site recruitment events
• Continue to offer job-readiness services
Queens Partnership
Queens Partnership
Partnership Results• Queens Library Satellite Center at Workforce1
• Improved connections through “Community Partners
Program”
• 97 referrals and 51 placements in 2009
• Recruitments and other events at the library
• Multilingual business services workshops
Buffalo & Erie County Public Library
Buffalo Employment & Training CenterKara Stock
Job Information and Outreach LibrarianBuffalo & Erie County Public Library (B&ECPL)
Colleen CummingsDirector
Buffalo Employment & Training Center One Stop (BETC)[email protected]
Buffalo & Erie County Public Library Buffalo Employment & Training
Center
• History of the Partnership/Common Interests
• Complementary Services rather than Duplication
• Relationship is based on Staff Development, Referrals, and Workshops
• Locations/Geography
Buffalo & Erie County Public Library Buffalo Employment & Training
Center
Referrals from One Stop to Library:
• Job related books and study guides for career examinations
• Career and Business Databases• “Book a Librarian” Service• Library Career Resources Website:
www.buffalolib.org/jobs
Buffalo & Erie County Public Library Buffalo Employment & Training
Center
Referrals from Library to One Stop:
• Free Use of Fax and Copy Machines, Phones and Mail Service
• Intensive Computer Classes• Job Search Workshops• Career Counselors and Job Placement Coaches• Training Opportunities for In Demand Occupations• Partner Agencies
Buffalo & Erie County Public Library Buffalo Employment & Training
Center
• Cross Training of Agency Staffs• Tours of Library and One Stop Center • Library Presentations to BETC Job Seekers
covering Job Resources at the Library
Partnership Results
• Cross-training of staff and staff development• Expanded hours, locations, and services available • Reach new audiences• Maximizes both Library and One Stop resources
including staff and materials.
For more information statewide please see:•http://www.labor.state.ny.us/workforcenypartners/osview.asp•http://www.nysl.nysed.gov/libdev/outreach/careers.htm
Developing partnerships between local public libraries and One-Stop centers is a smart way to share resources and it
offers a range of benefits for job seekers.
CONCLUSION
Question and Answer
