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Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
6 key messages on European standardization in the field of services
Francisco J. VERDERADirector of International Relations and CooperationSpanish Association for Standardization and Certification - AENOR
Brussels - November 2011
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
6 key messages on services standardization1. Need for European standards on services;2. Competitive service industries (also SMEs);3. Consumers and users: Transparency &
quality;4. CEN System: Internal market for services;5. ISO: Link with the international markets;6. Completing the EU legal framework.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
1 The need for European standards on services• Comply with customer requirements, or beyond;• Address market trends / market needs;• Differentiation in the market;• Prevent unfair competition;• Increase market credibility;• Arrange the activity in a sector;• Lack of specific professional qualifications;• Support public policies or legislation;• Other.
Leadership: service provider industry.Participation: customers & other interested parties
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
2 Increasing competitiveness (also for SMEs)European standards for services:•Facilitate market differentiation;•Establish & disseminate provision requirements;•Minimise the risk of private specifications.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
3 Increasing transparency and quality (users and consumers)European standards for services:• Facilitate subcontracting & quality
assurance;• Open for any type of conformity
assessment;• Enhance transparency and
possibility to compare amongst service providers and offers.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
4 Leading standardization in the field of services in Europe
• CEN System: leader of service standardization in Europe;
• CEN Guidelines for development of standards in the field of services;
• Enhancing transparency & internal market;
• Need to increase promotion.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
5 European service providers in a global perspective
• European NSBs also leading service standardization in ISO;
• Some sectors: better ISO standards;• Vienna Agreement, avoiding
duplication of resources;• References for the global markets
(avoiding proliferation of private specifications).
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
6 Internal market for services & legal framework• Internal market for
services;• Directive
2006/123/CE; • Need to promote
bottom-up voluntary standards for services.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
European standardization in the field of services
• Promote competitiveness of providers;
and
• Customer protection.
Public hearing “European Standardization: improving competitiveness through a new
regulatory framework” - European Parliament / IMCO
6 key messages on European standardization in the field of
services
Thank you very much for your attention
AENOR•Spanish National Standardization Body;•Spanish member of CEN and CENELEC, ISO and IEC;•National information and notification point for standards and draft standards.