PUBLIC COVID-19 April 2021 RE-OPENING STRATEGY

PUBLIC COVID-19 April 2021 RE-OPENING STRATEGY

Protecting Our Community | Providing Safe Employment | Safely Welcoming Guests

1. Symptoms, Vulnerable or

Shielding?

Sorry please stay away

2. Respect Others Personal Space

Maintain 2m

distancing

3. Be Patient Whilst Waiting

It may take us longer to serve you

4. Respect Signage

Stay out of closed of areas

5. Wash Hands Regularly

Avoid touching your face

6. Do Not Share Equipment

Boots, Boats, Buoyancy Aids,

Helmets, Paddles

7. Return All Equipment To Quarantine/

Cleaning Areas

Updated April 2021.

CONTENTS

• Summary . . . . . . . . 2.

• Background . . . . . . . . 3.

• Operational procedures (Strategies 1 – 3) o Risk assessment . . . . . . 4. o Induction / Kit Issue/ Cleaning of Equipment . . 6. o Operations Plan (by Area and Facility) . . . 7.

• Managing our Guests (Strategies 4 – 6) o Screening . . . . . . . 8. o Volume of Guests . . . . . . 9. o Social Distancing . . . . . . 10.

• Protecting Local Super-Spreader Locations (Strategy 7) . 11.

• Contact Tracing (Stratgey 8) . . . . . 11.

• Testing (Strategy 9) . . . . . . 11.

• Loch Insh Covid-19 Code . . . . . . 12.

• Appendices . . . . . . . . 13. Risk Assessments For:

o Activities (1 – 9) o Buildings (10 – 21)

1

SUMMARY

How does a Multi-activity venue like Loch Insh open to the General Public and provide a Residential Outdoor Experience without putting its Community, Staff and Guests at Risk ?

This document is our strategy for reopening Loch Insh to the General Public as a response to the Scottish Government guidance, and whose guidance and principles we have embedded into the heart of our welcoming the General Public back on site.

This resulting strategy is just the latest version, and will be reviewed and updated as Scottish Government planning evolves and new information comes to light, however our core aims are:-

1. Protect our Community - Ensure the safety of our local community.

2. Protect our Colleagues - Minimise the risk of our employees contracting COVID-19 by providing a safe working

environment.

3. Protect our Customers - Provide as safe a COVID-19 free haven for our guests, as is reasonably possible.

The following 10-point plan shows how Loch Insh has interpreted the advice given by the Scottish Government in their document “COVID-19 A Framework For Decision Making – Scotland’s route map through and out of the crisis” first published in April 2020, as guidance when implementing a phased return to business.

As well as this Loch Insh COVID Reopening Strategy for the general public, we have also created one for larger groups and schools, who are a significant and important part of our business. If you are reading this as a group leader or a teacher of a school coming to Loch Insh, please contact our office to receive our Covid reopening strategy pertinent to schools.

ILLUSTRATION OF THE MEASURES LOCH INSH OUTDOOR CENTRE IS TAKING TO REDUCE THE POTENTIAL FOR COVID-19 TRANSMISSION

Dec

reas

ing

Ris

k

1 Risk Assessment & Consideration of Mitigations

2 Enhanced hygiene standards / hand washing / use of PPE

3 Enhanced Signage and Guests & Staff Education

4 Screening Guests & Restricting visits to Guests from lower risk areas (Level 0, 1, or 2) as defined by Scotttish Government guidance

5 Restricting number of Guests / Staff at locations & on site generally

6 Social Distancing and Activity Bubbles

7 Minimise reasons for Guests to travel to COVID-19 super-spreader locations (supermarkets, urban conurbations)

8 Provide a Contact Tracing App and request all Staff & Guest groups on site use it

9 Once testing is available provide regular testing of staff & request all guests to return a clear test within 24 hrs. prior to arrival

10 Educate Guests & Staff in the ‘Loch Insh COVID-19 Code’

2

BACKGROUND

Along with other tourism businesses across the Highlands we have been eager to welcome guests back to enjoy our great outdoor location and facilities after the unprecedented period of confinement we all have been experiencing, first in the Spring, and now with the 2nd lockdown. We are also acutely aware that in reopening, we have a duty to protect our local community and our employees as well as our guests.

In the Spring, we went to great lengths to open our business gradually and in phases, adapting our operations significantly and opening some sectors of the business earlier than other sectors as our risk analysis suggested, to ensure, as much as is possible, everyone stayed safe through each phase of opening. As we return to lockdown restrictions on Boxing Day, we have again reviewed what we can and cannot do safely in light of the latest government guidance and have closed sectors of the business in response to the governments advice, where the advice demanded it; but kept some sectors open, where the advice permits it.

This approach is fundamental to how we are adapting our procedures to accommodate the guidelines issued by the Scottish Government both with regard to the visiting public generally, and more specifically; in how we operate, and; what we can operate, as COVID restrictions relating to our area are reviewed and updated on a regular basis by the Scottish Government.

This has guided all our operations throughout the summer and indeed permitted us to open aspects of our watersports in early June, to the immediate local populace (as canoeing and kayaking were clearly identified as one of the sports permissible in Phase 1 of the routemap opening strategy).

From early July 2020 we have effectively been fully open and operational across our site, subject to capacity restrictions, social distancing, one way systems and quarantining/equipment cleaning, and can thus claim to have thoroughly tried and tested our COVID-19 mitigation systems during this time.

We found it an easy transition to follow the slight tightening of restrictions advised by the Scottish Government in October 2020, around opening times and alcohol sales, as by and large our Risk Assessment and business analysis had already led us to be operating along these lines anyway.

Now, as the country enters the 2nd lockdown, we are pleased to note that much of the Activity side of our business is permitted to continue with only very minor amendments, and though all our Accommodation will be closed to guests, our Restaurant can adapt to being a take away service.

Every aspect of the unique Loch Insh experience has been itemised and fully risk-assessed with, respectively general public, families and parties of school children in mind.

We hope the following document illustrates the very careful attention we have given to our operations and this coupled with the knowledge of the fact we have actually been open and operating these proceedures for the general public without incident for over 6 months now, will hopefully give confidence to any considering coming to visit us.

Nothing is more important to us than keeping our community, our staff and our guests safe.

3

OPERATIONAL PROCEDURES (Strategies 1–3)

Strategy 1 : RISK ASSESMENT

We developed a comprehensive Risk Assessment Tool to gauge the likelihood of COVID-19 transmission at Loch Insh Outdoor Centre; we then divided our business into distinct activity areas and used this Risk Assesment Tool to identify the levels of risk.

The following mitigating actions have been taken to protect visiting guests. We highlight our assessment of Children’s Playparks mentioned in 1b) below as a relative benchmark as to how safe we feel the rest of our operations are.

1. Operating Procedures have been amended in the areas of our business that have permission to be open in Phase 3 of the “Scottish Governments ‘COVID-19 Framework for decision making” each to a level where risk of transmission is ‘Unlikely’ or ‘Very Unlikely’. a. CLOSED ALL AREAS: these are considered to be ‘Likely’ or ‘Highly Likely’ risk category. b. ‘Childrens Playparks’: clearly identified as being permitted to be open in Phase 3 of the

Scottish Government opening strategy despite our Assesment Tool suggesting a ‘Possible’ risk of transmission. Our Playparks though open to the General Public, are segregated by an enclosure fence.

2. Guest Flow / One-way system instigated: There is guidance on Social Distancing around Loch Insh Outdoor Centre as well as a clearly defined One-way system. We have also created dedicated meeting areas for Family Bubbles and Groups.

3. Additional Signage and Instructions installed: This provides helpful information on safely accessing and using facilities at the Centre.

4. Extra Hand Sanitising Stations positioned at strategic points around the Centre.

5. Investment in PPE: For general use and when needed administering First Aid or carrying out rescue from the water.

6. Use of Microsafe© Disinfectant & Sanitiser fogging technology, (as endorsed by Boeing, Airbus and Royal Australian Flying Doctors to decontaminate equipment between flights – see link below) for the sterilising of equipment such as ski boots, skates and helmets between Guests, plus accommodation and indoor spaces when such are permitted to reopen.

- https://www.flyingdoctor.org.au/news/rfds-sources-new-decontaminant-battle-against-covid-19/

7. Dedicated Group Areas: (for exclusive use)

• Accommodation: Our accommodation can be closed off for exclusive use of Groups with dedicated Entrance/Exit, Stairwell, Meeting Rooms and Drying Rooms.

• Restaurant: - Sections can be closed off for exclusive use of up to 40 children, OR - For >40 children two meal sittings can be arranged, OR - For >40 children – in certain circumstances the entire centre can be closed completely to the public for the duration of the mealtime.

• Watersport Changing Areas will be closed to the public generally, though will be used for school visits.

NOTE: Strategy 7 is redundant in current Level 4 Lockdown, as all Accommodation is closed, Restaurant is take away only, and no changing rooms will be open to the public, though Public Toilets will remain open.

8. Equipment Hygiene: All sports equipment provided by Loch Insh and returned by the student is either thoroughly washed in disinfectant, wiped down and left to dry before being reissued OR is sprayed with Microsafe© Disinfectant & Sanitiser OR quarantined for 24 hours.

The following ‘Loch Insh COVID-19 Operations Risk Assessment Tool’, outlines how we will appraise the relative risk of the components that will make up a guest’s experience of Loch Insh Outdoor Centre. This tool ultimately informs the ‘Loch Insh Schools Operations Plan’ with regard to which areas and operations are open to students and the measures we need to take to minimise the risk.The actions we are taking to make Loch Insh Outdoor Centre a safe environment are outlined and evaluated in the individual risk assessments set out in the appendices to this document.

4

https://www.flyingdoctor.org.au/news/rfds-sources-new-decontaminant-battle-against-covid-19/

OPERATIONAL PROCEDRURES: Strategy 1: LOCH INSH COVID-19 OPERATIONS RISK ASSESSMENT TEMPLATE

Manager Name(s): Date:

Department: Activity: Venue:

Assessment of the likelihood of transmission Risk Assessment Surface 2 Human Transmission Human 2 Human Transmission

Total Paper, Card & Fabrics Floors, Tiling &

Ceramics Wood, Tables

& Counters Plastics, Glass

& Metal Deliveries

Customer or Contractor

Staff Emergency First Aid

• Customer has no opportunity to

have contact with any Paper,

Card of Fabrics normally

residing in this area of the

business during their visit

1 • Customer could

only contact

these surfaces in

an external/

outside setting

1 • Customer should

have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1

• No Deliveries OR

• An External drop off.

• Deliveries wiped/

unpacked in sterile

area before storing

• Staff wear PPE

1 • Always keeps 2m

distant

• Customer always

wears a mask

2 • Always keeps 2m distant

from other staff &

customers

• Staff member always

wears a mask

2 • Providing 1st aid is not a

required consideration

in this area of the

business

1 < 21 Very Unlikely

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

• All essential P/C/F cleaned

between customers

• All advertising P/C/F removed

• Accommodation sterilised with

Nanocyn technology

2

• All surfaces

cleaned between

customers 2

• All tables / chairs

cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2

• External drop off

• Deliveries wiped but

not unpacked before

storing

• Staff wash hands

after handling

4

• Always keeps 2m

distant

• Customer does

not wear a mask

4

• Always keeps 2m

distant from customers

• Generally keeps 2m

distance from staff

• Staff member does not

wear a mask

4

• Full PPE 1st aid kit at a

central point on site

• Full PPE provided to

every staff member

required to carry a 1st

aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs

• All brochures & P/C/F retained &

cleaned every 3 hrs

• Accom. Quarantined for 24hrs

No sterilisation before cleaning

4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs

• Counters

surfaces cleaned

every 3 hrs

4

• All handles and

handrails cleaned

every hour

4

• Staff receive delivery

• Deliveries wiped

before storing


after receiving

8

• Generally keeps

2m distance

• Never touches

other customers

• Customer does

not wear a mask

8


distance from customers

• Occasionally bump into

or touch other staff


wear a mask

8



• Staff who are required

to carry 1st aid kits carry

regular ones

8 31-44

Possible Risky Risky

Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs

• Accom. Quarantined for 12hrs


6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs

• Counters surfaces

cleaned every 6

hrs

6 • All handles and

handrails cleaned

every 2 hrs

6 • Staff receive delivery

• No wiping of delivery

before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14

• Occasional contact

with customers

• Contact with other

staff is to be expected


wear a mask

14 • Regular 1st aid kit on

site but no PPE.

• Staff required to carry

1st aid kits carry regular

ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk

• All brochures & P/C/F retained

but only cleaned once per day

• No accommodation

quarantine or sterilisation of

before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8

• All tables & chairs

cleaned once

every day or less

• Surfaces cleaned

once every day

or less

8 • Surfaces handles

and handrails

cleaned once a

day or less

8 • Delivery driver walks

into office/building

with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask

24 • Contact with other

parties to be expected


wear a mask

24 • Only one regular 1st aid

kit centrally onsite but

potentially more than

500m from activities

16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk

Actions we have taken to reduce the likelihood of transmission.

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues

All staff Vaccinated

Contact Tracing

Staff member Likelihood Risk Staff member Likelihood Risk Staff member Likelihood Risk

OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY Signed:

OPERATIONAL PROCEDRURES:

Strategy 2 : INDUCTION / KIT ISSUE / CLEANING OF EQUIPMENT / TAKE-AWAY

When customers come to the Centre our COVID protection measures need to be complemented by educating guests on the new COVID-safe way we do things on site. We will need to educate visiting parents to assist us in this aim, but at heart, beyond our cleaning of equipment and segregation of areas the students will use, we will endeavour to keep guests from the same groups in a quarantine bubble where at all possible, for the duration of their stay at Loch Insh.

1. Visitors will go through a short induction to the operations of the centre at reception when they check in or purchase their activity ticket, and within this induction we will explain in how our COVID mitigating proccedures will operate. We will request parents similarly familiarise themselves with our COVID operating procedures and assist us in helping ensure the children follow the advice given.

2. The programme will be designed, where possible, to minimise the transferring of equipment between customers on any given day and customers will be issued with personal equipment (Buoyancy Aid, Wetsuit, Life Jackets in the Summer, Skates, Ski Boots and Helmets as appropriate in Winter) these will then be cleaned prior to being re-issued.

3. Where the demands of the programme require equipment to be transferred between customers (Ski

Boots, Snowboard Boots, Helmets), the equipment will be cleaned, disinfected with Microsafe© between customers.

4. We ask parents or minders to work with us to ensure children obey instructions with regards to closed

off areas, take reasonable precautions in their personal use of PPE, and wash hands thoroughly and often at the handwashing stations around the site.

5. Our changing rooms will be restricted specifically to groups whose activity requires students wear a

wetsuit due to anticipated total immersion in the water (windsurfing & paddle boarding – thus generally from April to October); the changing rooms will require to be cleaned between groups and only the restaurant toilets will be available as a toilet for guests. For winter activities – November – March, boot/skate fitting will be either outside or inside the boot fitting area, one family bubble at a time.

6. There will be public toilets available in the Boathouse Restaurant, however there will be no other

toilets nor indoor changing facilities at the venue. 7. The take-away order point is either in the Bothy Box by the ice rink, or at the main reception. The

takeaway pick up is just after the main reception, inside the main restaurant, on the one way loop back out to the car park. If there are other guests also waiting, please respect the one family bubble maximum waiting indoors at peak times. If there is someone else infront of you in the que, please wait outside and the waiter will come and call you when your food is ready.

6

Patrons Only

Patrons Only

OPERATIONAL PROCEDRURES: Strategy 3 : OPERATIONS PLAN

AREA FACILITY CLOSED TO ALL PUBLIC

RESTRICTED OPENING

OPEN TO ALL PUBLIC

INSH HALL MAIN CAR PARK & GROUNDS

INSH HALL TOILETS

Loch Insh Chalets

Insh Hall Apartments

Insh Hall Bed & Breakfast

Insh Hall Drying Rooms

Insh Hall Laundry

BOATHOUSE TOILETS & CHANGING ROOMS

Archery

Childrens’ Play Areas

Fishing

Mountain Biking

Pedal Karts

Skating (2 group bubbles on rink at one)

Skiing (Single group bubble on slope at once)

Snowboarding (Single group bubble on slope)

Tubing (Single group bubble on slope)

Canadian Canoeing

Kayaking

Paddle Boarding

Pedalos

Rowing

Sailing (Competent sailors only)

Wildlife Tour Boat

Windsurfing

GROUP INSTRUCTION LESSONS (Family Bubble)

PRIVATE INSTRUCTION LESSONS

CENTRE MAIN CAR PARK

BOATHOUSE RESTAURANT TOILETS

Reception, Bookings Area & Shop

Car Park Take Away

Boathouse Restaurant Internal Seating Area

Boathouse Bar

Counter Self Service Area

KITCHEN (Staff preparing take-away food only)

PTARMIGAN DOME MEETING ROOM

AC

CO

MM

OD

AT

ION

Staff Or School Only

AC

TIV

ITIE

S

Staff Only

Staff Only




Staff Only

Closed for Winter

External Reception

Staff Only

Staff Only

RES

TA

UR

AN

T

Patrons Only

Patrons Only

Closed for Winter

Closed for Winter

Closed for Winter

CONTROL OF CONTACT (Strategies 4 – 7)

In addition to Risk Assessments for activities and areas of our site and the accompanying mitigating amendments to how we operate those activities, we will further seek to limit the chance of transmission of COVID-19 by:

• Screening all customers at the pre-booking stage as set out below;

• Ammending our booking policy, to incentivise making the right decision to not travel should a child show signs of COVID prior to arrival;

• Reducing the volume of guests on site by limiting ticket sales;

• Creating Sleeping, Eating and Activity Bubbles that comply with Scottish Government guidance on group gatherings.

• Rethinking the entire operations of the centre to encourage social distancing on site.

Stratgey 4 : SCREENING & CUSTOMER PLACE OF ORIGIN

THE CURRENT POST CHRISTMAS LEVEL 4 LOCKDOWN SCOTTISH GOVERNMENT ADVICE IS REALLY SIMPLE – YOU MAY ONLY COME HERE IF YOU LIVE IN HIGHLAND REGION AND REALISTICALLY ONLY FROM BADENOCH & STRATHSPEY UP TO INVERNESS

Prior to arrival, guests should be able to confirm the following on behalf of their party;

1. None are infected or showing symptoms of COVID-19; 2. No-one in the household/group has been infected or shown symptoms of COVID-19

within the past 14 days;

Where anyone in your party answers ‘yes’ to either of the above questions, we request that they do not travel.

Looking to a time beyond the current Level 4 Lockdown, vetting the customer place of origin is relatively easy and we are pleased to note that a significant proportion of our historic custom comes from postcodes in areas that have consistently been graded as Level O, Level 1 or Level 2 in the Scottish Governments weekly updates.

Fundamentally, we will be guided by whatever the Scottish Government advice is at the actual time of the visit taking place and it is anticipated that guest in areas graded level 3 and level 4 will not be permitted to travel.

We are therefore changing our booking terms and conditions so that:

1. We have one advertised price, that is fully flexible/refundable up to 14 days prior to arrival, this will be the price visible on any website or search engine. The customer can make a booking at any time, either direct with us or through Booking.com and has full flexibility to cancel up to 14 days prior to their arrival; after which there will be no refund option.

2. We have a second price that is only accessible if booked directly through our office and offers a 30% discount on the accommodation package. This is a NON-REFUNDABLE booking, that is flexible up to 6 months either side of the original booking. It is flexible in that the customer may move their booking ONCE free of charge, to a new date if they notify us of the move more than 14 days prior to arrival of the original booking. Where any change of booking moves into a higher accommodation tariff/band, then any difference will need to be paid in full at the time of rebooking.

a. Ontop of this NON-REFUNDABLE accommodation booking price there is the possibility to receive up to 20% discount on activity booking costs if these are booked and paid for more than 14 days out, prior to arrival.

8

CONTROL OF CONTACT:

Should a customer develop symptoms whilst here, we need to plan for the worst and assume they have the virus. This means enacting isolation protocols until a negative Covid test can be returned.

Any customer showing COVID-19 like symptoms and any of their immediate bubble who they may be sharing a room with, will be required to isolate in their accommodation until such time as they can return a negative test, or return home. The nearest test center is Inverness, a 45min drive away and usually turns the test around in 24hrs. Should the test return positive the customer would not be able to remain at Loch Insh and would need to arrange to return home.

In most scenarios guests come in groups and we envisage that most customers will likely wish to return with who they arrived with. As it will be most likely any infected person will have been in a bubble, and all should be suspected of harbouring the disease, the only way we would entertain any others in that bubble remaining on site at Loch Insh would be if they were able to return a negative test.

As in almost all cases the recommended action ‘should’ a test be returned positive, will be to isolate at home until they have recovered, we assume therefore that a parent would be at no greater risk in transporting their child than any other scenario.

Strategy 5 : VOLUME OF GUESTS

Last summer we fundamentally changed our business model, both reducing peak capacity of day rental guests on site and seeking to encourage more customers to stay longer and not simply one or two hour slots, by promoting the Day Ticket as the primary sales model.

We are still actively promoting and selling the day ticket this winter, with a typical day being an hour on the Skating Rink; a session on the tubing on the dry ski slope; a 1hr lesson in either archery OR skiing OR snowboarding; a session on the Pedal Karts; use of Mountain Bikes to head into the Feshie woods behind us on the Badenoch Way Trail, up to Uath Lochans.

There has however, been exceptional interest in the Skating and this is proving to be particularly popular for one hour slots, so we are limiting the numbers of guests who can be on the rink at any one time to 2 family bubbles which, along with unlimited children U12 from those family groups, is typically a maximum of 10 - 12 persons.

We are also limiting the number of guests on our dry slope for skiing, snowboarding or tubing to 1 family group bubble.

Other activities such as Mountain Biking, there are no such capacity issues.

9

CONTROL OF CONTACT:

Strategy 6 : SOCIAL DISTANCING & ACTIVITY BUBBLES

We are mindful of Government advice for the respective levels in designing our programme and activities, noting that the following is only a consideration when our area is designated Level 2 or lower.

When our region is in Level 3 or 4, our Accommodation will be closed to tourists as will our Beach Changing Rooms meaning all changing will need to take place outside or in your car. So when Level 2 or lower, we plan to:

a) Align sleeping arrangements for group bookings, so in effect two or three bedrooms, ‘Sleeping Bubbles’, make up each ‘Activity Bubble’.

b) Plan that Sleeping and Activity Bubbles form the basis of the table plan for mealtimes, such that no two ‘Activity Bubbles’ will mix and share the same table.

c) Amend the activity programme so we can streamline and minimise the use of our changing rooms, such that Activity Bubbles do not mix.

d) Quarantine or wash or spray with Microsafe© all equipment between uses.

Prior to arrival we therefore request all visting parents or group organisers consult with us on your visiting party/group composition and room lists to ensure we collaborate on a final plan.

Accommodation:

Where Government COVID restrictions in Level 2, permit our accommodation to be open, for family groups room allocation is simple. The only considerations that a family needs to acknowledge, is that communal drying rooms and meeting areas will be closed to individuals and families as we cannot reasonably decontaminate an area between unrelated groups.

For visiting groups it is different, as they know each other prior to arrival and usually travel here together, therefore we have identified that Insh Hall could accommodate up to two large group clusters (such as a school), as each group must have access to a dedicated drying room and indoor meeting area and any zones cannot have any impact on fire escapes.

Prior to arrival, children will be grouped with specific roommates through consultation with the group leaders. These sleeping arrangements will be central to all other group activities during their visit.

The two zones within Insh Hall identified are the entire ground floor of the hall plus Feshie Apartment (zone 1) and the entire, loch facing, upstairs including Spey Apartment (zone 2), with exclusive access to zone 2 through ‘Spey Appartment’; but all fire exits still remain open as common exit points. Larger groups/school groups would be expected to spread across both zones.

Restaurant:

The restaurant is open for take away only, whilst we are in Level 3 & 4 restrictions, but will be open with restrictions, as per Scottish Government guidance in all other levels.

Activities:

Our usual Loch Insh Activity mix has been enhanced with Skating (until the end of April only) and Pedal Karts this winter, but as all our sports we are offering are ‘Informal, Outdoor, Non-Contact’, they are all permissible under Scottish Government Level 4 COVID restrictions. The only restrictions we must follow are seasonal and temperature related. We can offer ‘Private Instruction’ in all sports, however ‘Group Lessons’ can only be offered when we revert back to L2 restrictions or lower.

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Strategy 7: PROTECTING LOCAL SUPER-SPREADER LOCATIONS

COMING TO LOCH INSH

Generally Guests and School Groups, once they come on site, have no reason to move off site and come into contact with Super-Spreader locations. However, all visitors should be mindful of Super-Spreader locations when planning their trip to come here and amend travel plans accordingly. In most cases this will simply mean travelling directly from your departure point to Loch Insh and vice-versa, so from one safe zone to another.

Where visitors do need to stop for toilet breaks or the like when travelling here, trip organisers should consider any transmission risks at any stopover.

ONCE AT LOCH INSH

We make our guests aware of the risks of them bringing COVID19 into our community and how the chances of passing it on increase greatly the more contact the guest has with super-spreader locations where lots of people congregate such as supermarkets and other high-volume meeting points.

We have gone to significant lengths to amend our operations, so that we can offer a one stop shop for your day out, thus not requiring you to travel to super-spreader locations to provide for your day. Our restaurant we have changed to being take-away, in line with government guidance, offering hot and cold snacks and drinks and a selection of sweets.

If you are reading this prior to your arrival, please seriously consider how you can minimise your need to use the local supermarkets in Aviemore and surrounds. We do want to support local businesses, but though we are fortunate to have the choice of Tesco, Aldi, Superdrug, Home Bargains, M&S in Aviemore, they are hardly ‘local businesses’ and they are arguably the prime super-spreader locations locally by virtue of sheer volume of footfall.

Strategy 8: CONTACT TRACING

This year we will be using the NHS Scotland Test and Protect App

All guests who visit Loch Insh are asked to sign in with the App, so we know the day they were here. Then, should they subsequently display COVID-19 symptoms all other guests who were similarly on site the day that customer was here, are notified so they themselves can get checked out.

So long as a teacher from the party checks in each day, they will then be notified if any other guest who was on site subsequently develops COVID-19 symptoms, so we can make an informed decision to get members of the school party checked.

Strategy 9: TESTING – not yet implemented

As testing becomes available to the general public, we will encourage all our staff to take tests at an appropriate interval, most likely not less than once per month to mitigate the risk of staff carrying the virus unwittingly on our campus.

11

THE LOCH INSH COVID-19 CODE

Staying safe whilst at work or on holiday is hugely important, not just for yourself, but also for your fellow Guests and/or colleagues. This means adhering to new rules we have implemented to mitigate the chance of the transmission of COVID-19; respecting people’s space; washing hands regularly and taking note of quarantined and closed off areas.

As a company experienced in educating the public to enjoy the freedom outdoor sports can offer, we are familiar with the concept of educating guests and staff to assume personal responsibility in an outdoor setting. The International Ski Federation (FIS) ‘Ski Way Code’ is a good example of a ‘Rules of Conduct’ that applies to everyone who use the pistes. This ‘’Highway Code’ for the snow helps everyone stay safe on the slopes, but inherently requires every participant to assume personal responsibility for their actions.

The following Loch Insh COVID-19 Code is our contract with people coming onto our site, be they guests or employees and should be self-explanatory. It is based on the mitigating actions we identified when we risk assessed our activities and premises. It will be referred to in our induction video and will be on display around our site. Please familiarise yourself with it and enjoy your visit.

1. Symptoms or Vulnerable – “Sorry not today” If you have shown symptoms of COVID-19 in the past 14 days; or live with someone who has; or if you are in the vulnerable or extremely vulnerable categories, you should not be visiting in this phase of the national response.

2. Respect For Other’s Space – “Maintain 2m distancing” A person must behave in such a way that they do not cause alarm to or endanger others through thoughtlessly invading a 3rd parties 2m COVID-19 distancing space.

3. “Be Patient Whilst Waiting” – It may take us longer to serve When changing equipment, placing food orders or going to the toilets there may be queues at service points. We will seek to manage equipment and food service bottlenecks in advance through staggered arrival and induction slots and will plan your day with you on arrival to try and minimise waiting. Please be patient.

4. Respect Signage – Stay out of closed areas Government Guidelines and our Risk Assessments will mean some areas of the business are closed to both customers and staff OR just closed to customers. Please respect all signs and markings.

5. Wash Hands Regularly – Avoid touching your face Around the boathouse hub there will be many hand sanitation points. Try to always wash your hands for the recommended 20 seconds before and after any activity.

6. Do Not Share Equipment – Paddles, Boats, Buoyancy Aids We will clean all equipment used by customers between use with cleaning agent and/or quarantine as a method. Sharing equipment that has not been cleaned in this way, particularly outwith your household, significantly increases the possibility of the equipment being a source of transmission of the virus.

7. Return All Gear To Quarantine – Check in at the Beach Hub Please return equipment to the correct place so other customers don’t inadvertently use it before it has been cleaned. All sporting rental equipment should be returned to the Beach Quarantine Area and all accommodation linen should be left in the rooms for our cleaning teams to sterilise and wash.

12

APPENDICES:

The following Risk Assessments do not differentiate ‘Risk’ for each Government COVID level, rather, knowing what we know about the conditions COVID requires for successful transmission, these Risk Assessments simply seek to set out a way to identify the riskier activities and amend our operations or take mitigating actions.

First and foremost, the vast majority of our activities are ‘Informal, Outdoor & Non-Contact’, and it is on this basis that we feel we fall within both the spirit and the letter of the Scottish Government guidance; All group sessions larger than the ‘6 & 2 groupings’ permissible under the current guidelines are currently not available.

Ultimately, we are primarily guided by the Scottish Governments guidance, as stipulated in our 5 tier COVID alert levels, and will need to respond appropriately to whatever is the most current guidance.

The following are Risk Assessments Risk Assessments for:

ACTIVITIES:

1) ICE SPORTS - Skating 2) PADDLESPORTS – Canadian Canoeing, Kayaking, Stand-Up Paddleboarding 3) SAILSPORTS – Sailing, Windsurfing 4) SNOWSPORTS – Alpine Skiing, Snowboarding, Tubing 5) ARCHERY 6) FISHING 7) MOUNTAIN BIKING – Pedal Carts 8) TOUR BOAT 9) PRIVATE LESSON 10) GROUP LESSONS

BUILDINGS

11) BOATHOUSE MAIN CAR PARK 12) BOATHOUSE RESTAURANT TOILETS 13) BOATHOUSE TOILETS & CHANGING ROOMS 14) RECEPTION AREA & SHOP 15) CHILDREN’S PLAYPARKS 16) INTERNAL RESTAURANT & BAR AREA 17) RESTAURANT KITCHEN 18) INSH HALL MAIN CAR PARK & GROUNDS 19) LOCH INSH CHALETS 20) INSH HALL APARTMENTS 21) INSH HALL B&B 22) INSH HALL DRYING ROOMS, LAUNDRY & TOILETS

13

Loch Insh COVID-19 Operations Risk Assessment Tool Manager’s Name(s): Duncan Freshwater : Jonathan Freshwater Date:

Department: ACTIVITES Activity/Area: ICESPORTS – Skating, Curling Venue: BOATHOUSE





& Metal Deliveries


Staff Emergency 1st Aid

• Customer has no opportunity

to have contact with any

Paper, Card of Fabrics

normally residing in this area

of the business during their

visit


only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers


• Accom. quarantined for 24hrs

before cleaning OR sterilised

with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers

• No distancing in

your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk

Actions you can take to reduce the likelihood of transmission.

Surface-2-Surface Transmission Mitigating Actions

• All ‘SOFT’ fabrics equipment (Boots / Snowsport Clothing / Helmets) used by customers is ‘Cleaned between customers’.

• All ‘HARD’ Plastic/Metalic equipment (Skis / Poles / Boots) used by customers is ‘Cleaned between customers’,

• No sharing equipment with others not from your party & customers required always to return equipment to quarantined areas to avoid cross contamination

• All changing rooms are closed to General Public but open to exclusive use of School Group. Changing rooms cleaned with Microsafe disinfectant sanitiser between ‘bubbles’.

• All closed off areas and quarantine areas will be clearly signposted Human-2-Human Transmission Mitigating Actions

• Staff & Customers to respect the 2m distancing. We will stagger arrivals, Inductions & equipment changeovers to minimise congestion.

• Indoors Staff will wear masks when speaking to customer & customers advised to do the same around the boathouse hub

• People flow systems and one-way systems will be clearly signposted RESCUES / 1st AID

• In any 1st Aid scenario, all staff will be wearing full PPE (mask, gloves, eyeware) then will otherwise follow normal NGB recovery techniques

• 1st Aid will be administered by a qualified individual, however we will limit our 1st Aid interventions to A,B,C: For minor cuts and bruises we will offer 1st Aid to self administer

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing


OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY 24 - Unlikely - OPEN Signed: Duncan Freshwater


Department: ACTIVITIES Activity/Area: PADDLESPORTS – Canoeing, Kayaking, SU-Paddleboarding Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m


• Generally, keeps 2m

distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics equipment (Buoyancy Aids / Waterproof Clothing / Wetsuits / Footwear) used by customers is ‘Cleaned between customers’.

• All ‘HARD’ Plastic/Metalic/Wooden equipment (Boat Hulls / Paddles / Oars) used by customers is ‘Cleaned between customers’, either wiped or scrubbed using detergent






• People flow systems and one-way systems will be clearly signposted RESCUES

• In any rescue scenario, especially that requiring the rescue boat, all staff will be wearing full PPE (mask, gloves, eyeware) then will otherwise follow normal NGB recovery techniques

• Rescue craft will be have a 1st Aid qualified person onboard, however we will limit our 1st Aid interventions to A,B,C: For minor cuts and bruises we will offer 1st Aid to self administer

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing


OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY 20 - Very Unlikely - OPEN Signed: Duncan Freshwater


Department: ACTIVITES Activity/Area: SAILSPORTS – Sailing, Windsurfing Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics equipment (Buoyancy Aids / Waterproof Clothing / Wetsuits / Footwear) used by customers is ‘Cleaned between customers’.

• All ‘HARD’ Plastic/Metalic/Wooden equipment (Boat Hulls / Rudders / Center Boards) used by customers ‘Cleaned between customers’, either wiped or scrubbed using detergent






• People flow systems and one-way systems will be clearly signposted RESCUES

• In any rescue scenario, especially that requiring the rescue boat, all staff will be wearing full PPE (mask, gloves, eyeware) then will otherwise follow normal NGB recovery techniques

• Rescue craft will be have a 1st Aid qualified person onboard, however we will limit our 1st Aid interventions to A,B,C: For minor cuts and bruises we will offer 1st Aid to self administer

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: SNOWSPORTS – Skiing, Snowboarding, Tubing Venue: BOATHOUSE





& Metal Deliveries






normally residing in this area

of the business during their

visit


only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics equipment (Boots / Snowsport Clothing / Helmets) used by customers is ‘Cleaned between customers’.

• All ‘HARD’ Plastic/Metalic equipment (Skis / Poles / Boots) used by customers is ‘Cleaned between customers’,









Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: ARCHERY Venue: BOATHOUSE





& Metal Deliveries






normally residing in this area of

the business during their visit


only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (Bows / Arrows) used by customers is ‘Cleaned between customers’,









Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: FISHING Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (Boat Seats / Engine / Rods) used by customers is ‘Cleaned between customers’,







Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: MOUNTAIN BIKING – Pedal Carts Venue: BOATHOUSE





& Metal Deliveries




to have contact withany Paper,





only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics equipment (Helmets / Gloves) used by customers is ‘Cleaned between customers’.

• All ‘HARD’ Plastic/Metalic/Wooden equipment (Bikes) used by customers is ‘Cleaned between customers’,









Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: TOUR BOAT Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (Seats & Handrails) used by customers is ‘Cleaned between customers’,



• Staff & Customers cannot reasonably respect the 2m distancing.




Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing


OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY 30 - Unlikely - CLOSED Signed: Duncan Freshwater


Department: ACTIVITES Activity/Area: PRIVATE LESSON Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics teaching aid equipment used in the lesson is cleaned between customers

• All ‘HARD’ Plastic/Metalic/Wooden teaching equipment used in the lesson is ‘Cleaned between customers’,









Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: GROUP LESSON Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics teaching aid equipment used in the lesson is cleaned between customers

• All ‘HARD’ Plastic/Metalic/Wooden teaching equipment used by in the lesson is ‘Cleaned between customers’,









Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES & RESTAURANT Activity/Area: BOATHOUSE CAR PARKS Venue: BOATHOUSE MAIN CENTRE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (outside handrails / Barriers) either closed off or is ‘Cleaned once a day,

• All closed off areas and one way systems will be clearly signposted Human-2-Human Transmission Mitigating Actions

• People flow systems and one-way systems will be clearly signposted

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: RESTAURANT Activity/Area: RESTAURANT TOILETS Venue: RESTAURANT





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 3 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden surfaces (Counters / Porcelain) used by customers is ‘Cleaned every couple of hour’,

• No changing is permitted in the toilets,, changing done in customers vehicles & customers encouraged to use hand sanitation stations and wash hands Human-2-Human Transmission Mitigating Actions

• Staff & Customers to respect the 2m distancing. We will stagger arrivals, only letting up to 2 customers into toilets at once.

• Staff will wear masks when speaking to customer & customers advised to do the same around the boathouse hub

• All staff handline customer facing equipment will do so wearing gloves



Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACTIVITES Activity/Area: TOILETS & CHANGING ROOMS Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• Surfaces can be cleaned between group bubbles using Microsafe disinfectant sanitiser.

• It is not economically possible to make the changing rooms safe for individual customers who are not part of a group bubble. Human-2-Human Transmission Mitigating Actions

• Changing rooms will only be used for groups already operating in a bubble.

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: RESTAURANT & ACTIVITES Activity/Area: RECEPTION AREA & SHOP Venue: BOATHOUSE





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (Shop Items / Door Handles) touched by customers is ‘Cleaned every 3hr,



• Staff will wear masks when speaking to customer & customers advised to do the same around the boathouse hub



Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: GROUNDS Activity/Area: CHILDRENS PLAYPARKS Venue: CAR PARK / BEACH WOOD





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• Equipment would be shared with others not from your party


• Staff & Customers cannot reasonably respect the 2m distancing.

• All staff handling customer facing equipment will do so wearing gloves RESCUES / 1st AID


Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing


OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY 41 - Possible - OPEN Signed: Duncan Freshwater


Department: RESTAURANT Activity/Area: INTERNAL RESTAURANT & BAR Venue: BOATHOUSE RESTAURANT





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

customers 2


cleaned between

customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

customers OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wears a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics are wiped with cleaning products between customers

• All ‘HARD’ Plastic/Metalic/Wooden equipment (Seats / Tables / Handrails) used by customers is ‘Cleaned between customers,

• Dining area will not be shared with others not from your party

• Any closed off areas and quarantine areas will be clearly signposted. Any people flow systems will be clearly marked Human-2-Human Transmission Mitigating Actions

• Staff & Customers can reasonably respect the 2m distancing from those out with their group.

• All serving staff handling customer facing equipment will do so wearing gloves RESCUES / 1st AID


Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: RESTAURANT Activity/Area: RESTAURANT KITCHEN Venue: BOATHOUSE RESTAURANT





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts 2


cleaned between

shifts.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘SOFT’ fabrics are wiped with cleaning products between shifts

• All ‘HARD’ Plastic/Metalic/Wooden equipment (Prep Surfaces) used by chefs is ‘Cleaned between shifts, either wiped or scrubbed using detergent

• Kitchen area will be closed to all other staff

• Any closed off areas and quarantine areas will be clearly signposted. Any people flow systems will be clearly marked Human-2-Human Transmission Mitigating Actions

• Staff can reasonably respect the 2m distancing from those out with their group.

• All serving staff handling customer facing equipment will do so wearing gloves RESCUES / 1st AID


Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: INSH HALL MAIN CAR PARK & GROUNDS Venue: INSH HALL





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts 2


cleaned between

shifts.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• All ‘HARD’ Plastic/Metalic/Wooden equipment (outside handrails / Barriers) either closed off or is ‘Cleaned once a day,

• All closed off areas and one way systems will be clearly signposted Human-2-Human Transmission Mitigating Actions

• People flow systems and one-way systems will be clearly signposted

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: LOCH INSH CHALETS Venue: INSH HALL & GROUNDS





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts/customers 2


cleaned between

shifts/customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• Premises will be either quarantined for 24hrs between guests of disinfected using Microsafe Disinfectant Sanitation technology. Human-2-Human Transmission Mitigating Actions


• All staff needing to enter the chalet to repair equipment whilst guest is staying, will do so wearing a mask.

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: INSH HALL APARTMENTS Venue: INSH HALL





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts/customers. 2


cleaned between

shifts/customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





• All staff needing to enter the accommodation to repair equipment whilst guest is staying, will do so wearing a mask.

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: BED & BREAKFAST Venue: INSH HALL





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts/customers. 2


cleaned between

shifts/customers.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





• All staff needing to enter the accommodation to repair equipment whilst guest is staying, will do so a wearing mask. RESCUES / 1st AID


Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: INSH HALL DRYING ROOMS & MAIN HALL Venue: INSH HALL





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers/groups




with Nanocyn/groups

2

• All surfaces

cleaned between

shifts/groups 2


cleaned between

shifts/customers.

• All surfaces

cleaned between

customers/groups.

2

• All surfaces

cleaned between

shifts/groups OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• Clean all surfaces between residential school groups. Human-2-Human Transmission Mitigating Actions

• Drying rooms dedicated to individual school groups bubbles. No individuals permitted in this space who are not from the school bubble.

RESCUES / 1st AID


Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing




Department: ACCOMMODATION Activity/Area: INSH HALL LAUNDRY Venue: INSH HALL





& Metal Deliveries









only contact

these surfaces in

an external/

outside setting


have no contact

with any Table or

Counter during

their visit


have no contact

with any such

surface during

their visit

1




unpacked in sterile

area before storing

• Staff wear PPE


distant

• Customer always

wears a mask


from other staff &

customers


wears a mask



in this area of the

business


Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk

Very Low

Risk


between customers




with Nanocyn

2

• All surfaces

cleaned between

shifts 2


cleaned between

shifts.

• All surfaces

cleaned between

customers.

2

• All surfaces

cleaned between

shifts OR

• All handles and

handrails cleaned

every 30 mins

2



not unpacked before

storing


after handling

4

• 2m distant from

other customers


your bubble

• Customer does

not wear a mask

4

• Always keeps 2m



distance from staff


wear a mask

4




every staff member


aid kit

4 21-30

Unlikely

Low

Risk

Low

Risk

Low

Risk

Very Low

Risk

Very Low

Risk


every 3 hrs


cleaned every 3 hrs



4

• All surfaces

cleaned/

mopped/

hoovered every

3 hrs

4


cleaned every 3

hrs


cleaned every 3

hrs

4

• All handles and

handrails cleaned

every hour

4



before storing


after receiving

8

• Never touches

other customers


your bubble

• Customer does

not wear a mask

8






wear a mask

8





regular ones

8 31-44


Low

Risk

Low

Risk

Very Low

Risk


every 6 hrs


cleaned every 6 hrs



6 • All surfaces

cleaned/mopped/

hoovered every

6 hrs

6


cleaned every 6

hrs


cleaned every 6

hrs


handrails cleaned

every 2 hrs



before storing 12

• Occasional

contact with

other customers

• Customer does

not wear a mask

14


with customers




wear a mask


site but no PPE.



ones

20 45-74

Likely

High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk





before cleaning

8 • All surfaces

cleaned/mopped/

hoovered once

every day

8


cleaned once

every day or less


once every day

or less


and handrails

cleaned once a

day or less



with delivery


before storing

16 • Contact with

other parties to

be expected

• Customer does

not wear a mask




wear a mask





16 > 74

Highly Likely

Very High

Risk

High

Risk Risky

Low

Risk

Very Low

Risk



• Cannot reasonably clean surfaces between customers. Human-2-Human Transmission Mitigating Actions

• Could request all staff and customers to wear masks when interacting with those out with their group.

Anyone over 60

OR

Anyone over 40

with Health Issues

Under 60 yrs old

No Health Issues

Under 40 yrs old

Has Health Issues

Under 40 yrs old

No Health Issues


Contact Tracing


OVERALL ASSESSMENT OF RISK OF AREA / ACTIVITY 50 - Likely - CLOSED Signed: Duncan Freshwater

Documents

PUBLIC COVID-19 April 2021 RE-OPENING STRATEGY