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Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

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Page 1: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Public communication before and during new pipeline construction?

No single answer to how, when and what information is available.

Denise Hamsher

Page 2: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Who is Enbridge

Norman Wells

ZamaFort McMurray

Portland

Casper

Montreal

Salt Lake City

Patoka

Cushing

Houston

Superior

Clearbrook

EdmontonHardisty

Toronto

Chicago

Liquids

Edmonton

Toronto

Fort St. John

Houston

Chicago

Sarnia

Quebec City

Gas

Regina

Toronto

EdmontonWabamun

Renewable Energy

Wind Power

NRGreen – Waste Heat Recovery

Page 3: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Information needs vary

• Stakeholder needs vary & will prompt different response by company

– State & Federal regulatory agencies

– Local officials with emergency or planning responsibilities

– Affected public / ROW landowners

– General public, such as wider community or NGOs

Page 4: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Communication requirements

• Significant outreach & information available when new pipelines or facilities proposed

– Guided by stakeholder outreach requirements of regulatory body

• Federal and state – sometimes one is ‘lead’ agency

– Primary stakeholders

• affected public, landowners / residents and agencies

– Multiple forums & means of getting information

– Consultation influences final project

Page 5: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Example: Alberta Clipper by numbers

24 Distinct Mailings100 Advertisements

23 Libraries Received Materials

30 Public Meetings

Page 6: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Pipeline project information

• Affected public contacted directly

• Information typically available when new project proposed:

– Various levels of detail

– Maps

– Project description, alternatives, safety & environmental protection

– Scope of facility will prompt different information needs

Page 7: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Maps of varying levels of detail

From general to very detailed during project planning and final route confirmation

Page 8: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Maps of varying levels of detail

Level of detail for specific landowner property

Page 9: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

After project is complete, then what?

• Operating pipeline information and data communication with affected public

– Federally mandated Public Awareness program

– Emergency planning with local and state officials

– Supplemental public awareness outreach

• Reports to PHMSA and other regulators

– Some data available from PHMSA website

• Personal communications on specific issues

– During maintenance or to respond to questions

Page 10: Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

Contacts

Find Enbridge local, public awareness and project leads

www.enbridgeus.com

www.enbridge-expansion.com

Denise Hamsher – Major Projects Planning 715-398-4519

Larry Springer – U.S. Public Affairs 713-821-2253

Lorraine Grymala – Liquid Pipelines Community Affairs 715-398-4677

Terri Larson- U.S. Public Awareness Program 713-353-6317