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Maryland Public Information Act (PIA) The public's right to informaon about government acvies lies at the heart of a democrac government. Public Access Ombudsman Since Inception (17 mo.) March 30, 2016 — October 17, 2017 418since April 1, 2016 358- Mediaon requests 60+ - Other /“help-deskinquiries Inmate 16% Individual 41% Media 19% Advocate 13% Aorney 8% Business/ Corp. 4% The Requestors Since Inception; 18 + Months Lisa Kershner 200 St. Paul Place, 25th Floor Baltimore, MD 21202 Phone: 410-576-6560 Email: [email protected] Twitter: @MPIA_Ombuds The Agencies 143 unique agencies participated in mediation matters with the PIA Ombudsman since the beginning of the program. Agency jurisdictions are state level, 19 different counties, 18 municipalities, and Baltimore City. What are the PIA disputes? The Big Picture: Mediaon saves money Early resoluon of disputes saves me and resources and increases public knowledge and awareness of the PIA process. For example, mediaon is enrely voluntary, confidenal, and in many cases doesnt require an aorney. Municipal Government Police/Fire Depts.; States Aorneys Offices County Government State Agencies Public School Systems 43 45 What Agencies are Parcipang in Mediaon? 12 32 11 Mediaon March ‘16 –October ‘17 New/Incoming cases between 3/31/1610/17/17 358 Closed as of 10/17/17 300 Fee waiver request denied or ignored Other Redaction inappropriate Does not believe response Asked for explanation of response 2% 8% 11% 6% 6% 9% 4% 24% 21% Disputes are presented as framed by the requestor. Characterizations are based on how the requestors describe the issues. These are not findings. 21 Weeks 3 Weeks 9 Weeks 12 Weeks 15 Weeks 18 Weeks 24 Weeks 6 Weeks >24 Weeks Percent of closed mediaons How Long does Mediaon Take? 36% 3% 5% 10% 2% 14% 16% 8% 5% Range: 1 411 days. 36% of the cases are resolved within 3 weeks and 52% by 6 weeks. 9% Misapplication of exemption Fees excessive Written Response, No Documents Produced MIA: No Response Partial, nonresponsive, or incomplete response Ombudsmans Website: hp://news.maryland.gov/mpiaombuds/

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Maryland Public Information Act (PIA)

The public's right to information about

government activities lies at the heart of a

democratic government.

Public Access Ombudsman

Since Inception (17 mo.) March 30, 2016 — October 17, 2017

418since April 1, 2016 358- Mediation requests 60+ - Other /“help-desk” inquiries

Inmate 16%

Individual 41%

Media 19%

Advocate 13%

Attorney 8%

Business/Corp.

4%

The Requestors

Since

Inception;

18+ Months

Lisa Kershner 200 St. Paul Place, 25th Floor

Baltimore, MD 21202

Phone: 410-576-6560 Email: [email protected]

Twitter: @MPIA_Ombuds

The Agencies 143 unique agencies participated in mediation matters

with the PIA Ombudsman since the beginning of the

program. Agency jurisdictions are state level, 19 different

counties, 18 municipalities, and Baltimore City.

What are the PIA disputes?

The Big Picture: Mediation saves money Early resolution of disputes saves time and resources and increases public knowledge and awareness of the PIA process. For example, mediation is entirely voluntary, confidential, and in many cases doesn’t require an attorney.

Municipal Government

Police/Fire Depts.; State’s Attorney’s Offices

County Government

State Agencies

Public School Systems

43 45

What Agencies are Participating in Mediation?

12

32

11

Mediation March ‘16 –October ‘17

New/Incoming cases between 3/31/16—10/17/17

358

Closed as of 10/17/17 300

Fee waiver request denied or ignored

Other

Redaction inappropriate

Does not believe response

Asked for explanation of response

2%

8%

11%

6% 6%

9%

4% 24%

21%

Disputes are

presented as

framed by the

requestor.

Characterizations

are based on how

the requestors

describe the

issues. These are

not findings.

21 W

eek

s

3 W

eeks

9 W

eeks

12 W

eek

s

15 W

eek

s

18 W

eek

s

24 W

eek

s

6 W

eeks

>24

Wee

ks

Per

cen

t o

f cl

ose

d m

edia

tio

ns

How Long does Mediation Take?

36%

3% 5%

10%

2%

14% 16%

8%

5%

Range: 1 – 411 days. 36% of the

cases are resolved within 3

weeks and 52% by

6 weeks. 9%

Misapplication of exemption

Fees excessive

Written Response, No Documents Produced

MIA: No Response

Partial, nonresponsive, or incomplete response

Ombudsman’s Website:

http://news.maryland.gov/mpiaombuds/

PIA News & Notes

2017 New Legislation—Effective October 1, 2017

HB0383/(SB1057) Public Information Act - Denials of Inspection - Explanation Regarding Redaction

SB 44 Records Management and Preservation - State and Local Government Units - Responsibilities

PIA In The News

Spitting, kicking, breaking glasses: Assaults on staff spike at Maryland's largest state psychiatric hospital, Baltimore Sun, 10/15/2017

Editor's Desk: Annapolis beats Anne Arundel in development transparency, Capital Gazette, 10/15/17

Baltimore judge keeps PIA suit against Salisbury alive, transfers case to Eastern Shore, The Daily Record, 10/13/17

2 Baltimore officers accept discipline in Freddie Gray case, Baltimore Sun, 10/11/2017

Baltimore police officers Nero, Miller accept discipline in Freddie Gray case, Baltimore Sun, 10/10/2017

Baltimore County officials seek state privacy protections for police body camera footage, Baltimore Sun, 10/9/2017

County officials seek tightened access to body cam footage, WJLA Washington DC, 10/9/17

FBI may keep secret the name of vendor that cracked terrorist’s iPhone, ARS Technica, 10/1/17

Assaults climb at Baltimore Central Booking since city jail closing, Baltimore Sun, 9/23/17

Public Access Ombudsman Since Inception, March 30, 2016—October 17, 2017

RESOURCES/LINKS

PIA Manual 14th Edition: http://www.marylandattorneygeneral.gov/OpenGov%20Documents/PIA_manual_printable.pdf All of the resources below can be found in the PIA Manual. List of Public Record Custodians: Appendix “J” Overview of the Public Information Act: Appendix “I”

MD State Archives: http://msa.maryland.gov is a resource for custodians’ record management and retention practices.

Records Management Guide: http://msa.maryland.gov/msa/intromsa/html/record_mgmt/pdf/nagara/making_mgmtsuccess.pdf

Federal FOIA (Freedom of Information Act) : https://www.foia.gov/

Public Access Ombudsman ‐ Request for Mediation Form: http://news.maryland.gov/mpiaombuds/request-mediation/

Outreach 2017 Presentations, Workshops, Meetings

Japanese Embassy, March 9

DHMH, Fiscal and Contract Managers, Training, March 17

Maryland Municipal Attorneys Association, May 4

Maryland State Bar Association, State and Local Government Section, May 5

MD Department of Agriculture, June 14

Maryland Municipal League Conference—Secretary’s Roundtable, June 27

Second Chance -Maryland Correctional Institution-Women, September 11

Baltimore Community Mediation Program, September 19

DHMH, Prevention and Health Promotion Administration, Training, September 20

Justice Policy Institute, Presentation, September 28

Howard County Public Schools, Training, October 12

Maryland Association of Counties, Presentation, October 18

Calvert County League of Women Voters, Presentation, October 26

Maryland Office of the Public Defender, Training, October 30

DHMH, Training, October 31

Joint Committee on Legislation, Information Technology and Open Government, November 8

Publications

Ombudsman comments to the Office of the Attorney General for its Report of the Office

of the Attorney General on the Implementation of the Public Information Act. September

22, 2017

Report of The Public Access Ombudsman, Appendix Comments to the 2nd Annual Report

of the PIA Compliance Board, September 6, 2017

Summary Report, Program Operations Since Inception, March 30, 2016 - August 2017

HB 1105 Report: Ombudsman's Report Concerning the Howard County Public School

System's Handling of Requests Under the Public Information Act. December 30, 2016

PIA “Help Desk” The office of the Ombudsman receives daily requests regarding a number of PIA matters, including:

Questions about PIA process;

Misdirected requests to Ombudsman are referred to the correct custodian; and

Referrals to other resources, e.g., PIA Compliance Board Fee Issues.

Ombudsman

MPIA Ombudsman on Twitter

@MPIA_Ombuds