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PT Bank Mandiri (Persero) TbkFY 2017Results Presentation
February 6, 2018
Share Price Performance and Information
∆ from: IPO Dec 31, 2016
BMRI 2,309.64% 38.23%
JCI 1,111.32% 19.99%
-300%
200%
700%
1200%
1700%
2200%
Dec
-03
Jun
-04
Dec
-04
Jun
-05
Dec
-05
Jun
-06
Dec
-06
Jun
-07
Dec
-07
Jun
-08
Dec
-08
Jun
-09
Dec
-09
Jun
-10
Dec
-10
Jun
-11
Dec
-11
Jun
-12
Dec
-12
Jun
-13
Dec
-13
Jun
-14
Dec
-14
Jun
-15
Dec
-15
Jun
-16
Dec
-16
Jun
-17
Dec
-17
BMRI
JCI
No. of Investor % No. of shares %
I DOMESTIC
1. Government of RI 1 0.01% 28,000,000,000 60.00%
2. Retail 12,408 77.20% 392,535,874 0.84%
3. Employees 1,625 10.11% 18,358,812 0.04%
4. Cooperatives 5 0.03% 1,850,200 0.00%
5. Foundation 19 0.12% 38,475,390 0.08%
6. Pension Funds 102 0.63% 275,823,950 0.59%
7. Insurance 83 0.52% 875,312,846 1.88%
8. Banks - 0.00% - 0.00%
9. Corporations 68 0.42% 642,913,452 1.38%
10. Mutual Funds 282 1.75% 1,144,744,282 2.45%
Total 14,593 90.80% 31,390,014,806 67.26%
II INTERNATIONAL
1. Retail 94 0.58% 2,069,596 0.00%
2. Institutional 1,385 8.62% 15,274,582,264 32.73%
Total 1,479 9.20% 15,276,651,860 32.74%
III TOTAL 16,072 100.00% 46,666,666,666 100.00%
DescriptionNo.By 29 December 2017
2
Table of Contents
Results Overview Page #
Corporate Strategy 3 – 5
Indonesia’s Economic Condition 6
Key Indicators + Financial Highlights 7 – 8
SBU Performance Highlights 9
Bank’s Performance 10 – 12
Loan Performance 13 – 14
ROE & NIM 15 – 16
Fee-Based & CIR 17 – 18
Wholesale Business 19 – 22
Retail Business 23 – 29
Non-Performing Loan & Restructured Loan 30 – 33
Subsidiaries 34 – 35
Corporate Guidance 36
Additional Information
Operating Performance Highlights
Supporting Materials
Corporate Plan – Bank Mandiri’s 2020 Initiatives
Accelerate in Growth Segments
Integrate The GroupDeepen Client Relationship
Indonesia’s Top Financial Institution:Grow above the market, portfolio quality focused, employer of choice in Indonesia
• Become the first choice in consumer
banking, especially in the middle-
income class
• Focus on micro fixed income earners
and asset-backed consumer lending
• Selectively grow SME segment and
productive micro by focusing on asset
quality
Drive subsidiaries’ performance by
increasing synergies within the
Mandiri Group.
Increase distribution network
productivity
Strengthen presence in ASEAN
countries
• Strengthen Bank Mandiri’s position as
the No. 1 Corporate Bank
• Grow in-line with the market in the
Commercial Banking segment
• Offering sector specific solution and
integrated product packages.
Current Achievements (FY2017)
Consumer Loans Rp99.6Tn (+17.6% YoY)
Micro Loans Rp61.9Tn (+22.2% YoY)
SME Loans Rp61.6Tn (+1.3% YoY)
Current Achievements (FY2017) Current Achievements (FY2017)
Corporate Loans Rp262.6Tn (+14.8% YoY)
Wholesale Fee Income Rp8.6Tn (29.1% of wholesale income)
Total income from subsidiaries Rp2,236Bn (10.8% of EAT)
Average CASA per branch grew by 8.5%
Obtained Singapore Capital Market License
3
How We Plan To Get There
Focus on Core Business▪ Grow corporate lending above the market growth rate and
deepen relationships with existing clients▪ Increase fee based income & wholesale current accounts
Expanding into Underpenerated Low-Risk Segments
▪ Accelerate consumer lending growth: mortgages, auto loan and salary based loans
▪ Push retail CASA growth through Bank@Work▪ Defend market share in SME
Strengthen The Foundation
▪ Lower cost to income ratio through digitalization and productivity enhancements
▪ Reduce NPL ratio by improving the loan underwriting process▪ Increase utilization and sophistication of data analytics to
enhance insights and cross-selling.
Strategic Initiatives Description
4
5
Our Portfolio Mix Would Be More Retail-Focused
41% 40%
24%20%
10%9%
10%12%
15% 19%
2017 2020
Consumer
Micro
Business Banking
Assets Composition Mix 1) 2)
Commercial
Corporate
68% 70%
32% 30%
2017 2020
Time Deposits
Liabilities Composition Mix 1)
CASA
1) Bank-only figures2) Excluding TSM and Wholesale Credit Recovery
6
Stable Macroeconomic Indicators
Source : CEIC, Bloomberg
Low Rate / Low Inflation EnvironmentCurrent account balance in 3Q17 was
quite stable3Q17 GDP Growth : Slow Improvement
2
3
4
5
6
7
8
9
10
Dec-1
0
Dec-1
1
Dec-1
2
Dec-1
3
Dec-1
4
Dec-1
5
Dec-1
6
Dec-1
7
Headline inflation (% YoY)
Core inflation (% YoY)
BI Rate
7 Days RR
3.61
6.50
2.95
(10)
(5)
-
5
10
15
(15)
(10)
(5)
-
5
10
15
20
1Q11
2Q11
3Q11
4Q11
1Q12
2Q12
3Q12
4Q12
1Q13
2Q13
3Q13
4Q13
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
1Q17
2Q17
3Q17
Capital and Financial AccountCurrent Account (CA)
BoP
4.5
5
5.5
6
6.5
7
1Q
11
2Q
11
3Q
11
4Q
11
1Q
12
2Q
12
3Q
12
4Q
12
1Q
13
2Q
13
3Q
13
4Q
13
1Q
14
2Q
14
3Q
14
4Q
14
1Q
15
2Q
15
3Q
15
4Q
15
1Q
16
2Q
16
3Q
16
4Q
16
1Q
17
2Q
17
3Q
17
5.39
5.06
4.25
7
Key Metrics Are Turning Positive
22
.10
%
24
.40
%
22
.00
%
22
.55
%
22
.23
%
20
.95
%
18
.33
%
9.6
6%
12
.90
%
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
Return on Equity (%)
Total CASA (Rp Bn) Non Performing Loan (%)
18
6,4
92
20
1,9
58
25
6,3
95
31
6,1
27
35
9,9
57
38
0,5
12
44
3,8
74
48
9,3
80
54
0,3
03
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
2.7
9%
2.4
2%
2.2
1%
1.8
7%
1.9
0%
2.1
5%
2.6
0%
4.0
0%
3.4
6%
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
7,1
55
9,2
18
12
,24
6
15
,50
4
18
,20
4
19
,87
2
20
,33
5
13
,80
7
20
,64
0
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
Earning After Tax (Rp Bn)
12
,43
0
16
,69
3
19
,23
4
23
,01
8
28
,40
8
31
,50
7
38
,38
1
43
,25
8
43
,12
2
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
*
20
17
PPOP (Rp Bn)
Net Interest Margin (%)
5.0
4%
5.2
8%
5.1
1%
5.4
6%
5.7
4%
5.9
7%
6.0
8%
6.4
4%
5.8
7%
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
**
20
17
YoY 49.5%
YoY10.4% YoY
(8.8%)
YoY33.6%
YoY(13.5%)
YoY(0.3%)
*If we adjust the interest income from special repayment last year, PPOP would be Rp41,318Bn (+4.4% YoY)** If we adjust the interest income from special repayment last year, NIM would be 6.1%(-3.1% YoY)
8
Key Financial Highlights
Bank Mandiri’s FY 2017 performance continues to improve:
* If we exclude RGM, 2016 PPOP would be Rp41,318 Bn (+4.4% YoY in 2017)
FY 2016 FY 2017 r%
Loans Rp 662.0Tn Rp 729.5Tn 10.2%
Gross NPL Ratio 4.00% 3.46% (13.5%)
Net NPL Ratio 1.53% 1.18% (22.7%)
Low Cost Funds Ratio 64.2% 66.2% 3.2%
[Low Cost Funds (Rp)] Rp 489.4 Tn Rp 540.3 Tn 10.4%
NIM 6.44% 5.87% (8.8%)
Efficiency Ratio 42.4% 45.4% 7.2%
PPOP Rp 43,258 Bn* Rp 43,122 Bn (0.3%)
Earnings After Tax Rp 13,807 Bn Rp 20,640 Bn 49.5%
9
Balanced Earnings Between Wholesale and Retail
1,026
1,307
355
789
880
970
1,389
369
729
1,175
Micro & Business Banking
Consumer
Commercial
Corporate
Treasury & Markets
4Q '17 4Q '16
Net Interest Income Analysis 4Q 2017
(Rp Bn)
Fee Based Income 4Q 2017
(Rp Bn)
1,3
12 82
7
1,1
49
90
0
4Q'17 4Q'16
1,0
44
1,1
53
63
0
55
4
4Q'17 4Q'16
1,0
17
98
8
2,5
39
2,3
67
4Q'17 4Q'16
1,7
25
1,7
01
2,1
47 1,6
16
4Q'17 4Q'16
2,460
1,727
1,6741,707
3,556
3,356
3,872
3,317
Treasury & Markets
Corporate Banking
Commercial Banking
Consumer Banking
Micro & Business Banking
1,0
36
96
0
16
9
19
4
4Q'17 4Q'16
1,2051,154
Deposits by Product – Consolidated(Rp Tn)
Loans by SBU + Subsidiaries(Rp Tn)
20
1.9
20
3.0
20
8.0
22
7.7
20
7.3
21
1.0
21
8.1
24
3.7
22
4.1
24
7.9
24
7.2
27
2.0
25
9.0
27
7.9
27
9.9
30
9.2
22.1 23.2 22.324.7
23.3 25.4 29.428.0
24.725.7 27.0
30.328.5
26.5 27.8
27.7
67
.2
74
.2
79
.6
78
.9 83
.4
91
.7
90
.7
10
1.2 9
5.4
10
0.2
10
1.2
12
4.4
11
7.6
12
3.2
12
4.6
14
1.5
43.5 45.052.0
49.158.1
75.8 77.6
70.9
62.4
65.6 61.8
62.760.5
62.7 60.2
61.9
17
6.9
19
0.0
20
1.6
22
2.3
22
6.2
22
0.5
21
2.1
20
6.3 2
24
.4
22
7.8
22
9.6
24
2.1
23
8.5
24
5.6
24
3.1
25
0.3
20.020.5
27.5
33.7 30.530.5 26.6
26.224.2
24.2 23.6
31.1
26.9
25.0 25.9
25.2
0
40
80
120
160
200
240
280
320
360
400
440
480
520
560
600
640
680
720
760
800
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
FX Time Rp Time
FX Demand Rp Demand
FX Savings Rp Savings
16
4.7
16
5.2
17
5.7
17
5.8
17
4.5
18
0.6
18
5.0
19
8.8
18
5.2
20
5.0
21
1.4
23
0.3
23
4.7
24
2.9
23
6.1
26
4.2
2.3 1.31.3 1.3 0.8 1.0 0.9
1.41.3
1.2 1.11.1 0.8 0.8 1.0
1.211
6.3
12
3.7
12
7.7
14
2.8
14
5.1
14
8.9
14
9.4
16
0.6
15
3.7
15
8.5
16
2.6
16
5.2
15
2.7
15
7.3
15
7.6
15
5.8
57.4 60.362.4
64.7 65.7 67.7 69.572.3
73.476.1 78.9
84.8 87.291.3 95.2
99.7
46.349.0
52.056.0 55.3
57.957.9
60.556.1
60.059.8
60.8 57.559.0 59.0
61.6
28.231.0
32.734.6 37.2
39.7 40.0
42.544.2
46.046.7
50.652.2
54.3 57.061.9
55.355.5
54.654.7 54.3
57.0 57.9
59.460.9
63.964.8
69.371.2 76.4 80.3
85.3
0
40
80
120
160
200
240
280
320
360
400
440
480
520
560
600
640
680
720
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Subsidiaries Micro
Small Cons
Comm Int'l
Corp+Gov't+SAM
Maintaining Momentum for Growth
Y-o-Yr
(18.9%)
3.4%
(1.2%)
13.7%
13.7%
Y-o-Yr
1.3%
(5.7%)
14.7%
10.3%
(8.6%)
10.2%729.5 Tn
Total Total
762.5 Tn
815.8 Tn 7.0%
23.0%
10
662.0 Tn
17.6%
22.2%
11
Strong and Liquid Balance Sheet
Assets FY 2017 FY 2016 Liabilities FY 2017 FY 2016
Cash 24,269 22,907 Current Account 203,390 187,052
Current Acc w/ BI & Other Banks 62,522 62,848 Savings 336,913 302,328
Placement w/ BI & Other banks 74,651 73,700 Time Deposits 275,504 273,121
Receivables (Acceptances & Others) 37,984 30,713
Marketable Securities 59,692 56,791 Total Deposits 815,807 762,501
Government Bonds 103,411 98,933
Loans (Gross) 729,548 662,013 Securities Issued 16,844 9,026
Provisions of Loans (34,116) (32,945) Deposits from other banks 8,795 9,675
Net Loans 695,432 629,068 Subordinated Debt 192 215
Reverse Repo 2,629 5,054 Borrowings 35,704 35,883
Other Provisions (2,369) (2,333) Other Int. Bearing Liabilities 16,137 18,142
Deferred Tax Assets 5,564 5,990 Non Int. Bearing Liabilities 61,217 49,894
Other Assets 60,917 55,034 Equity incl. Minority Interest 170,006 153,370
Total 1,124,701 1,038,706 Total 1,124,701 1,038,706
12
Lower Credit Cost and Strong Non-Interest Income
Interest Income 20,193 19,825 1.9% 20,183 0.0% 79,502 76,710 3.6%
Interest Expense 6,705 6,656 0.7% 7,031 -4.6% 27,174 24,885 9.2%
Net Interest Income 13,488 13,168 2.4% 13,152 2.6% 52,327 51,825 1.0%
Net Premium Income 684 357 91.7% 490 39.5% 2,465 2,652 -7.1%
Net Interest Income & Premium Income 14,172 13,525 4.8% 13,643 3.9% 54,792 54,478 0.6%
Other Non Interest Income
* Other Fees and Commissions 3,363 3,202 5.0% 3,214 4.6% 12,483 11,440 9.1%
* Foreign Exchange Gains - Net 781 631 23.8% 766 2.0% 2,888 2,265 27.5%
* Gain fr. sale & Incr. in Val & Sale of Bonds 136 90 51.2% 208 -34.8% 1,061 762 39.4%
* Others 2,224 1,899 17.1% 1,758 26.5% 6,910 5,581 23.8%
Total Non Interest Income 6,503 5,822 11.7% 5,947 9.4% 23,343 20,048 16.4%
Total Operating Income 20,675 19,347 6.9% 19,589 5.5% 78,135 74,526 4.8%
Provisions, Net (3,733) (8,734) -57.3% (2,889) 29.3% (15,952) (24,645) -35.3%
Personnel Expenses (4,280) (3,435) 24.6% (3,668) 16.7% (14,859) (13,619) 9.1%
G&A Expenses (4,363) (3,517) 24.1% (3,816) 14.3% (15,406) (13,958) 10.4%
Other Expenses (1,060) (1,011) 4.9% (1,767) -40.0% (4,750) (3,691) 28.7%
Total Expense (9,703) (7,963) 21.9% (9,251) 4.9% (35,014) (31,268) 12.0%
Profit from Operations 7,238 2,651 173.1% 7,449 -2.8% 27,170 18,613 46.0%
Non Operating Income 79 (17) -565.3% (45) -276.6% (13) (40) -67.6%
Net Income Before Tax 7,318 2,634 177.9% 7,404 -1.2% 27,157 18,573 46.2%
Net Income After Tax 5,570 1,793 210.6% 5,606 -0.6% 20,640 13,807 49.5%
FY 2017 FY 2016 Y-o-YSummary P&L (Rp Bn) 4Q 2017 4Q 2016 Y-o-Y 3Q 2017 Q-o-Q
13
LDR Decreased to 89.2%, Bank Only Loan Growth of 8.7%
11
8.6
125
.2
129
.3
13
1.7
129.
9
15
1.9
15
3.5
169.
7
166
.7
166.
3
176.
8
177.
0
175
.1
18
1.4
185.
8
200.
1
186
.4
206
.2
212
.4
231.
3
23
5.4
24
3.7
237.
1
265
.382.
9
90.1
93.6
103.
0
10
2.3 10
4.4
11
8.2
11
7.1
11
6.5
12
3.9
127.
9
142.
9
145.
2
14
9.1
149
.5 16
0.7
153
.7 158.
6
162
.6 165.
2
15
2.7
157
.3
157.
6 155.
8
30.
9 33.2
35.1 38
.5
38.
5 42.5 4
4.1 4
6.5
46.
3 49.0 52.
0 56.1
55.3 57
.9
57.9
60.5
56.1
60.
0
59.
8
60.
8
57
.5 59
.0
59
.0
61
.6
13.115.1
16.819.020.7
23.924.9
27.028.231.0
32.
7 34.5
37.2 39.
7
40.
0 42.
5
44.
2 46
.0 46.
7
50.
6
52.
2 54.
3
57
.0
61.
9
40.7 4
3.3
44.
5 47.7
49.3
52.4 55
.2 56.6
57.4 60
.3 62.
4 64.
7
65.
7 67.
7
69
.5
72
.3
73
.4
76
.1 78
.9
84
.8
87
.2
91.
3
95.
2
99
.7
1Q'1
2
2Q'1
2
3Q'1
2
4Q'1
2
1Q'1
3
2Q'1
3
3Q'1
3
4Q'1
3
1Q'1
4
2Q'14
3Q'1
4
4Q'1
4
1Q'1
5
2Q'1
5
3Q'1
5
4Q'1
5
1Q'1
6
2Q'1
6
3Q'1
6
4Q'1
6
1Q'1
7
2Q'1
8
3Q'1
7
4Q'1
7
Corporate Commercial Small Micro Consumer
Quarterly Loan Segment Details(Bank Only)
Y-o-Yr
17.6%
22.2%
1.3%
-5.7%
14.7%
8.7%Total
15.5%
9.6%
9.6%
24.2%
41.2%
Breakdown
As of December 2017; Non-consolidated numbers
32
7.2
35
0.4
36
5.2
38
8.8
39
1.6
42
8.7
45
0.8
47
2.4
47
0.4
48
5.8
50
6.5
53
0.0
53
2.8
55
2.8
56
0.6
59
5.5
57
4.7
61
0.9
62
5.1
66
2.0
65
6.2
68
2.0
68
6.2
72
9.5
80.7%
83.4%84.4%
80.1% 83.5%
85.0% 87.3%
84.5% 88.0%
87.0% 85.3%82.9%
84.4%
84.1%87.7%
87.4%
88.1%
90.2%86.5%
89.5%89.4%
89.9%
89.2%
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Loans (Rp Tn) LDR (%)
4.1%
7.1%
4.2%
6.5%
0.7%
9.5%
5.1%4.8%
-0.4% 3.3%
4.2% 4.6%
0.5%3.7%1.4%
6.2%
0.0%
6.3%
2.3%
5.9%
-0.9%
3.9%
0.6%
6.3%
30.0%
26.6%
22.8%
23.7%
19.7%22.3%
23.4%21.5%
20.1%
13.3% 12.4%
12.2%
13.3%13.8%
10.7%
12.4%
7.9%
10.5%11.5%
11.2%
14.2%
11.6%
9.8%
10.2%
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
QoQ Growth (%)
YoY Growth (%)
Quarterly Loan Data(Consolidated)
14
Rp 277.35 Tn in Loans Disbursed in 4Q 2017
605.89
277.35187.67
33.85 14.51
0.72
3.67
644.26
3Q'17 Disburs. Install. Payment Pay-off FX Impact
Write-Offs
4Q'17
Loan Movement– 4Q 2017 Bank-OnlyRp Tn
Loan Disbursement by Segment – 4Q 2017 Bank-OnlyRp Tn
222.58
20.71
11.9212.99
9.15
277.35
Corporate Commercial Small Micro Consumer Total
11
5.9
11
2.2
13
4.0
17
2.9
19
5.8
24
2.4
35
2.5
40
0.2
49
1.3
51
4.9
57
7.3
64
3.4
70
7.8
27.4 28.4 28.3 27.2 30.5 35.7 53.3 62.0 73.9 85.7 107.4 137.4 153.2
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
RWA (Rp Tn) Total Capital (Rp Tn)
15
Post Asset Revaluation CAR 21.6%; ROE 12.9%
Profit After Tax & ROE
1.1Tn from GIAA Recovery
519 1,168 1,549 1,744 519 2,0032,681
3,4034,303 4,925 5,138
3,817 4,079
1,099
97 305
1,1131,221 1,526
2,031
2,543 3,744
3,991
4,660 4,786
3,263
5,384
967 1,017
1,528 1,408
610
2,352
1,040
1,345
4,509
4,869 4,658
4,933
5,606
-623
1,234
1,166
1,390
2,536
2,833
3,073
4,385
5,401
5,4185,753
1,794
5,571
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
Q4 PAT
Q3 PAT
Q2 PAT
Q1 PAT
2.5%
10.0%
15.8%18.1%
22.1%24.2%
22.0%
22.6%22.2%
21.0%
18.3%
9.7%
12.9%
Rp Bn
Bank Only - Capital & RWA Movement
• CAR inclusive of Credit and Market Risk started in December 2004• CAR inclusive of Credit, Market and Operational Risk started in January 2010
23.2% 24.6%
20.8%
15.7%15.4%
13.4%15.3%
15.5%
14.9%
16.6%18.6%
21.4%21.6%
CAR
16
Q4 Bank-Only NIM of 5.6%
5.3
3%
5.8
4%
5.4
4%
5.1
9%
5.5
4%
5.8
4%
5.6
7%
5.5
0%
5.3
4%
5.7
1%
6.0
8%
5.9
4%
5.9
0%
5.8
4%
5.9
2%
5.4
1%
5.7
9%
5.7
4%
6.7
4%
6.2
8%
6.0
0%
7.0
6%
6.0
3%
5.6
9%
5.5
8%
5.5
8%
5.5
6%
4Q
'09
4Q
'10
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
*
1Q
'15
2Q
'15
3Q
'15
4Q
'15
**
1Q
'16
2Q
'16
3Q
'16
**
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
NIM
9.49.6
8.78.2 8.1
8.4
8.2 8.1 7.8
8.39.0 9.1 9.2 9.6 9.6
9.1 9.2 9.2 9.89.3 9.110.0
9.0
8.6 8.6 8.6 8.4
4.33.8
3.4
3.22.8 2.7 2.7 2.8 2.6
2.8 3.1 3.3
3.53.9 3.8 3.9
3.6 3.73.3
3.2
3.3
3.1 3.0 2.9 2.9 2.9 2.7
Yield on Assets (%)Cost of Funds (%)
6.47.2
5.3
4.9 5.1
4.4
4.5 4.5
6.6
4.2 4.3 4.4
6.4
4.64.6
13.3
3.84.3
4.2
4.4
4.2
1.50.7
0.60.7 0.7 0.8 0.7 0.7 0.9 1.1 0.8 0.7 0.7 1.0 1.0 1.2 1.3 1.3
1.1
1.21.1
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
4Q
…
4Q
'10
4Q
'11
4Q
'12
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
12.612.512.5
11.311.8 11.8
12.0 12.4 12.212.1
12.2 12.2
12.1 11.911.3
11.3 11.310.8
10.6 10.6 10.3
6.7 6.5
4.1 4.0
5.3 5.45.9 5.7 6.0
6.4 6.4 6.7 6.9 7.06.6 6.7 6.8
6.6
6.9
6.6
6.2
4.7 4.23.9
3.03.7 3.9
4.14.6
4.4 4.54.3 4.3
3.8 3.7 3.6 3.5 3.4 3.3 3.2 3.0 2.8
0.0
2.0
4.0
6.0
8.0
10.0
12.0
Avg Loan Yield Avg Bond Yield Avg Deposit Cost
* Starting on 4Q2014, we back out the LPS premium from the interest expense** 4Q 15 / 3Q16, If we adjust the interest income from special repayment last year, NIM would be 6.5% / 6.0% , YoA would be 9.5% / 8.9%, Average FX Loan
Yield 4.2% / 4.2%
17
Greater Detail On Fee-Based Income
Non-Loan Related Fees & Commissions 4Q 2017 4Q 2016Y-o-Y Δ%
3Q 2017Q-o-Q
Δ% FY 2017 FY 2016
Y-o-Y Δ%
Administration Fees 968 875 10.6% 932 3.9% 3,732 3,487 7.0%
Opening L/C, BG & Cap. Market (Custodian & Trustee) 357 336 6.2% 335 6.7% 1,323 1,259 5.1%
Subsidiaries 454 416 9.0% 400 13.5% 1,628 1,475 10.4%
Transfer, Retail Transaction 698 722 (3.3%) 696 0.3% 2,624 2,409 8.9%
Credit Cards 612 496 23.4% 568 7.8% 2,170 1,994 8.9%
Mutual Fund, ORI & Bancassurance 131 125 4.8% 123 6.6% 464 426 8.9%
Syndications 124 240 (48.2%) 169 (26.2%) 628 560 12.2%
Payroll Package 17 19 (12.4%) 18 (4.5%) 70 75 (7.6%)
Others 1 -28 (104.0%) -25 (104.5%) -156 -245 (36.6%)
Total 3,363 3,202 5.0% 3,214 4.6% 12,483 11,440 9.1%
Foreign Exchange Gains 781 631 23.8% 766 2.0% 2,888 2,265 27.5%
Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds 136 90 51.2% 208 (34.8%) 1,061 762 39.4%
Cash Recoveries 1,286 1,192 7.9% 915 40.6% 3,738 3,193 17.1%
Others Income 937 707 32.6% 844 11.1% 3,173 2,388 32.8%
Total Fee Based Income (As Reported) 6,503 5,822 11.7% 5,947 9.4% 23,343 20,048 16.4%
% of Non Loan Related fees to total opr. income 30.9% 30.1% 30.4% 29.7% 26.9%
18
4Q 17 Cost to Income Ratio of 47.2%
1,5
24
1
,51
0
1,8
83
2
,10
7
1,6
14
2
,00
4
2,0
71
2
,56
5
2,0
34
2
,32
2
2,3
75
3
,16
7
2,3
09
2
,69
3
2,9
58
3
,48
8
2,5
74
3
,17
3
3,3
22
3
,73
0
3,3
05
3
,64
0
3,4
97
3
,51
7
3,4
01
3
,82
5
3,8
16
4
,36
3
1,5
47
1
,63
1
1,6
71
1
,90
3
1,8
65
1
,93
9
1,8
69
2
,37
2 2,0
42
2
,33
6
2,6
79
2
,37
4
2,6
26
2
,66
2
2,7
52
2
,80
7
2,9
20
3
,10
9
2,9
03
3
,44
4
3,4
06
3
,48
8
3,2
90
3
,43
5
3,4
98
3
,41
3
3,6
68
4
,28
0
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
G&A Expenses Personnel Expenses
Breakdown of 4Q 2017 Operating ExpensesQuarterly Consolidated Operating Expenses & CIR
(Rp Bn) (Rp Bn)
32.4%
37.3%
39.0%41.6%
44.0%43.2%
42.7%
51.3%
41.1%
43.1%
42.5%
48.4%
41.8%
43.2%46.6%
44.4%
44.4%45.2%
40.1%
42.7%44.5%
46.0%
38.5%
41.3%42.7%
43.8%47.7%
47.2%
CIR (%)
Q42017
Q3 2017
Q42016
QoQ YoY 4Q FY
2017FY
2016YoY FY
Personnel Expenses
Base Salary 956 955 882 0.1% 8.4% 3,793 3,533 7.4%
Other Allowances 1,950 1,633 1,542 19.4% 26.5% 6,806 6,302 8.0%
Post Empl. Benefits 157 122 54 28.5% 193.7% 482 351 37.1%
Training 304 120 177 153.3% 71.4% 554 531 4.4%
Subsidiaries 912 837 780 8.9% 16.9% 3,224 2,902 11.1%
Total Personnel Expenses 4,280 3,668 3,435 16.7% 24.6% 14,859 13,619 9.1%
G&A Expenses
IT & telecoms 585 595 573 -1.7% 2.2% 2,370 2,140 10.8%
Occupancy Related 798 731 839 9.1% -4.9% 2,956 2,916 1.4%
Promo & Sponsor 517 305 386 69.6% 33.7% 1,287 1,243 3.5%
Transport & Travel 252 179 189 40.9% 33.4% 770 699 10.2%
Goods, Prof. Svcs. & Oth. 621 498 668 24.6% -7.1% 2,126 2,048 3.8%
Employee Related 657 654 622 0.5% 5.6% 2,542 2,375 7.0%
Subsidiaries 934 854 240 9.3% 289.6% 3,314 2,537 30.6%
Total G&A Expenses 4,363 3,816 3,517 14.3% 24.1% 15,365 13,958 10.1%
Other Expenses * 1,060 1,767 1,011 -39.9% 5.1% 3,689 2,680 37.6%
Total Operating Expenses 9,706 9,251 7,963 4.9% 21.9% 33,913 30,257 12.1%
*44.3% excluding Rp 675bn tax provisioning* In 3Q17, including Rp 675bn tax provisioning
38
.60
41
.87
44
.44
40
.35
41
.88
45
.47
45
.73
49
.62
48
.17
53
.29
59
.79
67
.75
62
.22
62
.95
72
.24
75
.38
73
.52
76
.90
78
.52
87
.79
83
.85
86
.55
77
.72
87
.85
89
.14
90
.77
90
.03
10
5.7
9
82.9%
91.5%
89.0%
75.8%
76.0%
76.2%75.4%
76.4%
68.0%
65.1% 64.3%
69.0%
72.0%
71.3%
74.2%73.2%
66.8%
61.1%61.0%
73.1%
80.3% 79.2%
72.6%
74.3%
80.8%
84.7%
82.8%
96.2%
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
Mar 1
1
Jun
e 11
Sep 1
1
Dec 1
1
Mar 1
2
Jun
12
Sep 1
2
Dec 1
2
Mar 1
3
Jun
13
Sep 1
3
Dec 1
3
Mar 1
4
Jun
e 14
Sep 1
4
Dec 1
4
Mar 1
5
Jun
15
Sep 1
5
Dec 1
5
Mar 1
6
Jun
16
Sep 1
6
Dec 1
6
Mar 1
7
Jun
17
Sep 1
7
Dec 1
7
20
30
40
50
60
70
80
90
100
110
120
Loan FX LDR FX
Management of FX Balance Sheet
USD Bn
Rp TnBreakdown of FX lending (Bank-Only)4Q ’17 (Total USD 7.80 Bn)
0.03
0.04
0.17
0.33
0.35
0.61
0.65
0.67
1.14
1.15
2.66
Constr
Oth
Bus Serv
Trans
Utilities
Soc Serv
Agri
Trading
Oil & Gas
Mining
Mfg
r% (YoY)
48%
50%
5%
-8%
3%
204%
171%
3%
-15%
-93%
-44%
FX Loans & LDR (Bank-Only)
19
20
Top 10 Industries in Corporate Lending Expansion4Q ’17 – 4Q’16 (Total Rp34.02 Tn)
Rp Bn1,199
1,221
1,598
2,728
2,751
3,031
4,044
5,558
6,221
19,113
Mfg-RawM
Mfg-Chem
Mfg-NonM
Constr
Warehousing
Electricity
Manufacturing
Mining-Metal Ore
Plantations
Mfg-F&B
r%
77.5%
19.1%
69.1%
81.2%
13.3%
713.0%
62.5%
38.7%
7.7%
20.6%Rp Bn
Top 10 Industries in Commercial Lending Contraction4Q ’17 – 4Q ’16 (Total –Rp9.34 Tn)
-754
-813
-969
-987
-1,029
-1,368
-1,809
-1,831
-1,975
-2,106
Trad-Ret
Mfg-Metal
Trad-Imp
Mfg-P&P
Bus Serv
Trad-Distr
Mfg-RawM
Multifinance
Mfg-Chem
Mining-Coal
r%
-40.8%
-12.9%
-74.8%
-17.4%
-7.6%
-9.6%
-23.1%
-22.0%
-9.5%
-23.4%
Diversifying our Strength in Wholesale Lending…
21
Wholesale Transactions Driving CASA
74
52
,41
44
,06
66
,15
37
,78
41
0,9
43
11
,89
91
2,9
32
13
,62
91
3,8
73
14
,10
51
4,3
97
14
,67
61
5,1
01
15
,56
51
6,2
00
16
,85
31
7,5
92
18
,53
11
9,4
51
20
,82
12
1,7
94
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
3Q
14
4Q
14
1Q
15
2Q
15
3Q
15
4Q
15
1Q
16
2Q
16
3Q
16
4Q
16
1Q
17
2Q
17
3Q
17
4Q
17
Cash Management Users
24
86
77
1,1
78
2,2
01
2,6
57
3,5
98
3,9
89
4,4
84
4,8
32
5,1
23
5,2
66
5,3
84
5,7
04
7,0
85
7,3
92
7,5
63
8,4
39
9,1
52
10
,45
81
2,1
25
4Q
10
4Q
11
4Q
12
4Q
13
1Q
14
2Q
14
3Q
14
4Q
14
1Q
15
2Q
15
3Q
15
4Q
15
1Q
16
2Q
16
3Q
16
4Q
16
1Q
17
2Q
17
3Q
17
4Q
17
Average # of Cash Management Tx(000), total 36.4Mn transactions in
4Q 2017*
*) Excluding Mandiri Transaction System
Wholesale CASA Deposits(Rp Bn)
58
,05
5
62
,25
7
61
,69
1
53
,60
4
74
,11
6
89
,95
9
74
,33
4
73
,19
2
14
0,2
78
14
9,3
51
16
4,1
74
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
9.9% YoY Growth
22
Strong Pickup in Cash Management
*) Excluding Mandiri Transaction System
Forex
34
42
63
61
56
41
46
54
281,153
310,512322,795
399,500 379,730
348,436
433,929452,576
-
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
-
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Dec 17
Value (USD Bn) # of Trx
Wholesale Remittance
70
94
12
1
13
5
14
6
12
6
90
10
3
435,866 448,219
599,909 651,241
739,046 730,011
399,585
488,273
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
-
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Dec 17
Value (USD Mn) # of Trx
Mandiri Cash Management*
54
9
81
8
1,5
19
2,2
31
3,1
20
3,7
78
4,5
49
6,2
87
2,503 7,668 13,676
24,543 44,184
61,599
82,075
120,520
-25,000
-5,000
15,000
35,000
55,000
75,000
95,000
115,000
135,000
-
1,000.0
2,000.0
3,000.0
4,000.0
5,000.0
6,000.0
7,000.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Des 17
Value (Rp Tn) # of Trx (000)
Trade Transactions : Export, Import, Domestic
85
11
0
12
5
13
3
13
7
12
7
10
7
12
2
495,813 510,916 517,251 520,948
509,207 468,870
406,669 436,290
-
100,000
200,000
300,000
400,000
500,000
600,000
-
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Des 17
Value (USD Bn) # of Trx
23
Time Deposit Rates Fell 40 bps QoQ
13
2.7
14
0.6
14
6.1
16
5.0
15
7.5
16
6.8
17
6.3
19
0.9
17
9.0
18
0.8
18
4.7
20
2.6
18
2.5
18
6.0
18
8.0
20
9.8
19
3.0
21
4.8
21
2.1
23
3.5
22
0.5
23
7.0
23
6.0
26
1.5
12.712.813.0
13.714.715.6
18.420.7
21.022.021.8
24.0
22.223.224.3
23.121.1
21.723.1
26.024.5
23.522.5
22.3
14.615.416.1
18.617.016.7
28.6
33.029.733.634.4
40.2
33.536.425.0
31.9
29.0
29.930.5
36.532.9
34.833.1
43.5
4.34.3
10.711.4
12.111.913.1
13.0
12.814.4
7.8
7.6
6.9
6.5 6.8
9.09.3
9.1 7.1
7.5
71.670.3
71.5
71.472.1
70.7
80.2
84.588.4
100.1108.3
120.0
119.2116.0110.0
110.3
112.2
115.5116.9
120.0119.5
121.8
123.7
130.3
5.05.0 5.1
5.0 4.74.6
6.4
7.06.3
7.07.2
9.5
9.0 7.8
7.7
7.4
6.9
6.8 7.0
10.711.7
10.911.2
11.8
0
20
40
60
80
100
120
140
160
180
200
220
240
260
280
300
320
340
360
380
400
420
440
460
480
500
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Rp Savings Deposits FX Savings Deposits Rp Demand Deposits
FX Demand Deposits Rp Time Deposits FX Time Deposits
Retail Deposit Analysis – Bank Only
66.5%69.6%
70.1%
72.5%
71.6%
73.0%73.7%71.9%69.9%
68.8%
68.4%66.2%
67.7%67.6%
69.8%
67.7%
69.1%
68.8%
70.0%
68.6%
69.6%
68.9%
70.2%
CASA as % of total deposits
2.2%
1.7%2.0%
2.0%2.0%2.0%2.1%
1.9%2.1%2.1%
2.1%2.0%
1.8%1.9%2.1%2.3% 2.3% 2.2%2.0%
2.1%1.5%1.5%1.6%1.5%1.5%1.4%1.3%1.2%1.2%1.2%1.3%1.1%1.1%1.1%1.1%1.1%1.1%1.1%
6.3%
5.1%
6.6%7.0%
7.3%
8.3%7.9%7.8%
7.4%7.5%7.2%6.9%6.7%6.6%6.4%6.2%6.2%
5.9%5.5%
0%
5%
10%
4Q
'11
4Q
'12
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Rp DD
Rp Savings
Rp TD
Average Quarterly Deposit Costs (%)
0.1%0.2%
0.3%0.3%0.3%0.3%
0.3%0.3%0.3%0.4%
0.2%
0.3%
0.6%0.7% 0.8%
0.5%
0.2%0.4% 0.4%
0.8%0.6%
0.8%
1.2%1.2%1.1%1.3%
1.8%
1.2%
0.8%
0.6%0.5%
0.5%0.6% 0.6%
0.7%0.7%0.7%0.6%
0.0%
0.5%
1.0%
1.5%
2.0%
4Q
'11
4Q
'12
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
FX DD FX TD
24
Consumer and Micro Are Key Retail Growth Drivers
1
11,2231
50,64761,870
11,223
4Q2016 Growth 4Q2017
63
,32
3
66
,85
1
73
,32
4
81
,04
6
84
,67
5
91
,50
4
96
,26
8
10
5,1
92
10
8,4
34
11
8,7
88
12
3,8
33
13
0,1
58
13
1,8
57
14
0,1
89
14
6,7
44
15
5,3
38
15
8,1
73
16
5,3
04
16
7,4
29
17
5,2
11
17
3,7
39
18
2,1
90
18
5,3
35
19
6,1
94
19
6,9
09
20
4,6
28
21
1,1
73
22
3,0
98
28.6%
27.6%28.3%
29.6%
29.8%
30.2%30.9%
31.8%31.7%
31.3% 31.2%
31.8%
32.6%32.7%33.1% 33.3%
32.7%
33.8%33.1%33.1%
33.7%33.8%
34.9%
34.6%
20%
22%
24%
26%
28%
30%
32%
34%
30,00040,00050,00060,00070,00080,00090,000
100,000110,000120,000130,000140,000150,000160,000170,000180,000190,000200,000210,000220,000230,000
1Q
20
11
2Q
20
11
3Q
20
11
4Q
20
11
1Q
20
12
2Q
20
12
3Q
20
12
4Q
20
12
1Q
20
13
2Q
20
13
3Q
20
13
4Q
20
13
1Q
20
14
2Q
20
14
3Q
20
14
4Q
20
14
1Q
20
15
2Q
20
15
3Q
20
15
4Q
20
15
1Q
20
16
2Q
20
16
3Q
20
16
4Q
20
16
1Q
20
17
2Q
20
17
3Q
20
17
4Q
20
17
Retail to Total Loans
Retail to Total Loans
Micro Credit Business Banking Consumer
(Rp Bn)
Business Banking
1
60,784 61,576
792
4Q2016 Growth 4Q2017
YoY1.3%
(Rp Bn)
Micro Credit
YoY22.2%
(Rp Bn)
1
84,76399,653
14,890
4Q2016 Growth 4Q2017
YoY17.6%
Consumer
Strong Microfinance Growth
25
20
0
30
0
50
2
68
7
89
8
99
4
1,0
84
1,0
78
60
0
80
0
80
0
87
8
92
8
1,0
27
1,1
27
1,4
27
1,7
18
1,7
22
10
15
2
48
0
71
0
76
0
75
1
70
6
65
3
61
2
59
0 6
10 27
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
Branch Unit Kiosk Cash Outlet
12
6,5
09
1
40
,06
4
13
1,7
15
1
47
,82
5
13
8,7
47
1
60
,62
0
13
6,1
96
1
62
,18
1
14
0,8
86
1
67
,14
5
15
8,9
09
1
62
,73
8
13
4,5
01
1
38
,50
0
97
,16
4
12
7,8
28
1
30
,22
7
14
6,3
23
1
17
,56
5
11
7,9
71
1
16
,44
0
10
5,9
64
1
29
,48
4
20
0,9
77
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
1'6
1Q
1'7
2Q
'17
3Q
'17
4Q
'17
27
1
43
0
56
2
69
4
81
5
88
9
1,0
09
1,1
12
1,2
08
1,1
95
1,2
21
1,2
42
1,2
69
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
1Q
17
2Q
17
3Q
17
4Q
17
Customers (000)Network # Of New Customers
14
,26
8
15
,52
3
16
,46
6
17
,77
9
18
,76
4
20
,11
3
20
,91
9
22
,81
8
24
,09
2
26
,13
5
27
,35
7
26
,99
5
26
,69
0
26
,50
5
26
,34
7
26
,49
5
26
,20
7
26
,34
0
26
,36
9
26
,83
2
26
,86
9
27
,65
1
28
,00
1
29
,99
4
30
,17
2
31
,47
1
32
,29
4
33
,02
2
3,9
64
3,9
79
3,9
49
3,8
87
3,7
77
3,6
79
3,5
71
3,4
71
3,3
65
3,3
12
3,2
40
3,1
81
3,1
72
3,1
98
3,2
40
3,3
10
3,3
26
3,4
32
3,5
34
3,7
39
3,8
92
4,3
13
4,9
14
5,8
81
6,2
46
6,6
05
6,7
38
6,6
83
6,3
98
6,7
08
6,8
61
6,9
95
7,1
43
7,4
12
7,7
53
8,2
06
8,3
86
8,9
58
9,3
74
9,7
81
10
,03
0
10
,64
2
11
,25
3
11
,88
0
12
,20
1
12
,83
8
13
,40
8
14
,10
3
14
,49
7
15
,27
9
16
,16
0
17
,44
1
17
,98
6
18
,72
3
20
,12
0
21
,68
6
3,5
75
3,7
61
3,9
10
4,2
96
4,2
45
4,4
92
4,5
90
5,0
35
5,0
25
5,1
95
5,3
03
5,6
20
5,5
57
6,8
55
7,5
68
8,2
88
8,3
43
8,7
51
8,6
83
8,9
70
8,7
68
8,7
61
8,6
74
9,1
28
9,0
48
9,6
03
9,8
35
10
,31
2
3,4
54
3,4
92
4,2
00
5,1
15
5,8
29
6,5
93
6,6
09
7,2
09
7,4
86
7,9
05
9,0
13
10
,21
8
11
,08
3
12
,26
0
13
,27
1
13
,98
3
14
,89
0
15
,63
0
16
,64
1
17
,60
8
18
,34
4
18
,98
1
20
,00
1
21
,12
4
22
,55
5
23
,71
7
24
,97
4
26
,75
2
698 791
873 928
964 1,016
1,037 1,010
966 927 904 809
840 805
765 750 683
733 892
998 1,043 1,091
1,133
1,194 1,199
1,197
1,206
1,198
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
90,000
95,000
100,000
105,000
110,000
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Other
Auto
Credit Cards
Payroll Loans
Home Equity Loans
Mortgages
26
…as well as Consumer Lending, which Rose 17.6% Y-o-Y
Quarterly Consumer Lending Balances by Type Consumer Lending Growth by Type
Rp 99.7Tn
*Auto & Motorcycle Loans channeled or executed through finance companies = Rp 11.9Tn in our Commercial Portfolio
Loan TypeGrowth (%)
Y-o-Y Q-o-Q
Other 0.4% -0.7%
Auto Loans 26.6% 7.1%
Credit Cards 13.0% 4.9%
Payroll Loans 24.3% 7.8%
Home Equity Loans 13.6% -0.8%
Mortgages 10.1% 2.3%
Total Consumer 17.6% 4.7%
27
Strong Growth in E-Channel Transaction
Quarterly Transaction Value (Rp Tn) Quarterly Users (Mn)
96
122
148 154
170 179
191 193
208 210
242 245.0
237
253
238
248
271
294 294
303
2 4 4 5 7 8 11
18 28
36
39 53.0 55
69
68
84 85
93 96
108
7 14
18 23 27
29 33 33 34
47
33 36
37
35
40 37
35
35 35
0
20
40
60
80
100
120
140
160
180
200
220
240
260
280
300
320
4Q
'09
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
ATM
Mobile Banking*
Internet Banking**
7.7
8.6 8.2
9.2
10.0
10.6 11.1
11.6 11.8
12.4 12.6
12.6 13.6
13.8 14.1
14.4
15.5
16.2
17.0
3.2
4.7 4.9 5.3
5.6 5.8 6.1
6.3 6.5 6.7 6.8 6.9 7.0 7.1 7.3 7.4
7.4 7.5
1.2 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9
2.0 2.1 2.2 2.3 2.3
0
2
4
6
8
10
12
14
16
18
4Q
'09
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Debit Cards
Mobile Banking
Internet Banking
Quarterly Transaction Volume (Mn)
142
157
184 189
212 218
233 235 246 249
268
293 295
287
309
291
306 313
343 354 365
39
36 44
41 43 41 39 44
51
53
47 48
50
46
49
45
48 46
44 46 46
12 18
23 26 32 31 34
57 70
113
172
196
190
254 258
295
311 304
265
249
17
42 55
78 85
67 76 81
89
117
102
117
131
138 149
156 154
140
133 135
0
25
50
75
100
125
150
175
200
225
250
275
300
325
350
375
400
4Q
'09
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3
Q '1
44
Q '1
41
Q '1
52
Q '1
53
Q '1
54
Q '1
51
Q '1
62
Q '1
63
Q '1
64
Q '1
61
Q '1
72
Q '1
73
Q '1
74
Q '1
7
ATM
Branch
Mobile Banking*
Internet Banking**
* incl. Mandiri Online Mobile App** incl. Mandiri Online Web
126.2 200.3 258.2
31
5.2
34
7.6
41
4.7
60
4.3
71
1.7
75
8.2
166.6 196.5 285.7
318.6 38
2.0
49
0.3
66
3.4
76
5.2
79
0.0
194.5249.3
313.9361.8
437.5
489.2
683.3
742.7843.4
223.7
268.5
312.8
464.4
512.9
664.8
771.0
862.6
838.6
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
Q4 Q3 Q2 Q1
28
Retail Payment System Gaining Traction
Fee Income from e-channel Tx (Rp Bn)
4.8% YoY
Growth
Volume Mandiri BusinessSaving Account (Rp Tn)
8.0
17.7
34.7
59.4
85.8
102.3 108.5
120.6
137.2
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
13.8%YoY
Growth
Numbers of EDC
33
,73
2
47
,12
7
92
,90
3
18
0,5
32
23
0,3
52
27
0,3
52
28
6,8
61
23
6,7
11
23
9,3
12
23
9,6
70
24
7,8
59
25
3,0
46
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
1Q
17
2Q
17
3Q
17
4Q
17
29
Making Inroads into SME and Retail Payments
Fiesta Point Program
A program to get points based on savings average balance and # of transactions through e-channel or branch, so that customer has the opportunity to earn immediate prizes.
Mandiri Belanja Untung Program
Prizes for buyers who do the transactions in the merchant (as a participants), or using Mandiri EDC. For sellers, they have the opportunity to be included into the national lucky draw.
Belanja Hoki/ Dagang Hoki Program
Co-promotion with the ITC Group for the merchants and the buyers who transact in ITC using Mandiri Debit and also a reward program for the building management.
# MTB Transaction & Volume
20
1.1
21
2.8
26
1.9
26
5.4
27
2.2
29
0.0
30
6.8
34
9.9
29
9.4
32
2.6
30
8.8
34
8.1
26
7.2
33
4.9
32
2.4
38
2.1
34
0.3
33
1.3
34
4.6
43
1.4
9.2
10.6
11.4
12.6
12.8
14.1
14.5
16.1
16.0 17.4
17.1
18.4 20.2 20.2
19.0
20.4 20.3
19.4
19.9
22.6
-
5.0
10.0
15.0
20.0
25.0
-
50.0
100.0
150.0
200.0
250.0
300.0
350.0
400.0
450.0
500.0
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
# of Volume ('000) # of Transactions (Mn)
# MIB Transaction Value & Users
# SME Business w/ Mandiri Acc5
43
,97
2
64
3,3
34
78
9,3
00
84
5,0
73
85
1,0
69
85
3,3
69
2012 2013 2014 2015 2016 2017
18
,52
8
25
,85
7
32
,27
3
42
,58
2
47
,30
4
53
,12
4
57
,44
7
73
,66
6
79
,97
0
88
,01
3
79
,17
3
89
,38
9
89
,90
6
11
8,3
89
10
5,7
81
12
6,8
57
12
6,5
45
13
5,2
67
14
9,2
94
18
7,6
17
11,535
13,542 15,312 15,971 17,802 18,216
22,570 24,676
26,441 28,122
27,591 29,040
29,967
40,285
34,251
37,059 39,025
40,346 43,080 44,807
1Q '13
2Q '13
3Q '13
4Q '13
1Q '14
2Q '14
3Q '14
4Q '14
1Q '15
2Q '15
3Q '15
4Q '15
1Q '16
2Q '16
3Q '16
4Q '16
1Q '17
2Q '17
3Q '17
4Q '17
Transaction Value (Rp Bn) # of Active Users
30
Gross NPLs 3.46%, Coverage at 135.1%, Category 2 at 4.1%
12
,98
6
13
,94
4
13
,60
6
15
,67
6
14
,85
6
15
,62
6
16
,98
9
17
,67
2
17
,75
5
19
,27
2
21
,58
6
23
,82
5
22
,95
8
27
,11
6
29
,54
9
28
,54
7
27
,07
8
31
,45
8
30
,25
5
31
,12
2
25
,82
3
28
,27
1
31
,58
6
32
,50
2
29
,69
5
4.1% 4.3%
3.9%
4.3%
3.8%
4.0% 4.0%3.9%
3.8%4.1%
4.4%
4.7%
4.3%
5.1%5.3%
5.1%4.5%
5.5%
5.0% 5.0%
3.9%4.3%
4.6%4.7%
4.1%
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
22,000
24,000
26,000
28,000
30,000
32,000
34,000
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Special Mention Special Mention Ratio
NPL Movement - Consolidated
2.6
0%
2.4
2%
2.5
6%
2.2
1%
2.2
2%
2.0
7%
2.0
4%
1.8
7%
2.0
8%
1.8
9%
1.9
0%
1.9
0%
2.0
7%
2.2
3%
2.1
6%
2.1
5%
2.2
7%
2.4
3%
2.8
1%
2.6
0%
3.1
8%
3.8
6%
3.8
1%
4.0
0%
3.9
8%
3.8
2%
3.7
5%
3.4
6%
175.0%
172.2%
155.5%
174.2% 185.1%
185.1%
189.6% 185.5%
187.6% 185.3%
157.4% 150.5%
137.7%
136.2%
145.5%
112.7%
126.6%
124.5%
133.2%
134.2%135.0%
135.1%
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Gross NPL Ratio Prov/NPL
Category 2 Loans
31
Non-Performing Loans by Segment
Movement by Customer Segment (Rp Bn)Non-Performing Loan Movements (Rp Tn) – Bank-Only
* Excluding loans to other banks
Q4 2017 Total NPLs of Rp 22.23 Tn
22.66
0.74 4.51
0.85
3.67
0.31 22.23
3Q' 2017 UG to PL DG to NPL Payment Write-Offs Other 4Q' 2017
43511
2,566
1,959
50
1,012
755
50
418
256
125
475
696
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
UG to PL DG to NPL W/O
Corp Comm Small Micro Cons
NPLs 3Qr NPLs
(Rp tn) (Rp tn) (%)
Corporate 0.99 0.05 0.37%
Commercial 15.60 (0.41) 10.01%
Small 2.33 0.08 3.79%
Micro 1.38 (0.05) 2.22%
Consumer 1.94 (0.09) 1.94%
Total 22.23 (0.42) 3.45%*
32
Total Loans originated since 2005
Net Upgrades(%)/Downgrades(%)# 4Q 2017 Details
LoanBackground
4Q’17Balance(Rp Bn)
4Q2015
1Q2016
2Q2016
3Q2016
4Q2016
1Q2017
2Q2017
3Q2017
4Q2017
DG to NPL%
UG toPL%
Corporate 260,631 0.24 0.13 0.24 - 0.32 0.14 0.43 - 0.02 0.02 -
Commercial 151,072 0.77 1.97 3.02 0.16 3.87 1.13 1.07 0.14 1.33 1.67 0.34
Small 59,561 0.54 1.31 1.50 1.36 0.63 1.20 1.65 1.23 1.55 1.63 0.08
Micro 61,850 1.08 1.37 1.45 1.35 0.84 0.94 1.09 0.86 0.60 0.68 0.08
Consumer 99,559 0.17 0.32 0.21 0.30 0.17 0.37 0.39 0.47 0.35 0.48 0.13
Total 632,672 0.31 0.94 1.28 0.35 1.36 0.49 0.42 0.31 0.58 0.70 0.12
4Q17 Net Downgrades of 0.58% On Loans Originated since 2005
# % downgrades and upgrades are quarterly % figures
33
Restructured Loans
17
.1
14
.3
13
.1
13
.6
13
.5
13
.5
14
.2
13
.9
14
.0
11
.7
11
.7
12
.0
12
.5
12
.7
11
.2
11
.5
10
.2
11
.8
14
.4
20
.9
26
.4
28
.9
28
.3
34
.1
39
.3
47
.2
47
.3
48
.8
49
.9
52
.1
0.0
10.0
20.0
30.0
40.0
50.0
60.0
4Q
'09
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Restructured Loans at Rp 52.1 Trillion
Downgrade to Non-Performing After being Restructured*
14.9%
17.2%16.2%
13.0%12.8%
17.6%
13.5%
17.8%
26.2%
23.6%
33.0%
33.7%
31.1%
29.6%27.8%
0.8%0.2%
3.9%
0.2%
5.5%5.7%
1.6%
3.4%
11.7%
2.3%
13.9%
4.4%3.6%
1.1%
3.2%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
2Q
14
3Q
14
4Q
14
1Q
15
2Q
15
3Q
15
4Q
15
1Q
16
2Q
16
3Q
16
4Q
16
1Q
17
2Q
17
3Q
17
4Q
17
% NPL in Restructured Loan % DG to NPL After Being Restructured
*excl. Credit Cards
34
Enhancing Synergies & Value from Subsidiaries
Total Assets
Rp 87.8 Tn
Bond Trading Volume
Rp96 Tn
Total Assets
Rp 30 Tn
Total Loans
Rp 10.5 Tn
Total Disbursement
Rp 22.2 Tn
Total Financing
Rp 60.7 Tn
Equity & FI Underwriting
Rp 45 Tn
Annual FYP
Rp 3.3 Tn
Net Interest Margin
6.6%
Net Interest Margin
2.9%
Total Deposits
Rp 78 Tn
Equity Trading Volume
Rp 173 Tn
ROA
3.7%
ROA
2.0%
ROA
3.7%
ROE
5.7%
ROE
8.6%
ROE
52.2%
ROE
13.4%
ROE
22.1%
• Remains the leader in syariah financing
• Capital injection program over 3 years
• Cross-selling syariahproducts to Mandiri customers
• Expansion of business to fully utilize current capital base
• Cross-sell capital market services to broad range of Mandiri customers
• Refocus business toward higher fee income
• Providing end-to-end bank assurance business
• Continue to build cross-sell opportunities in various segments
• Bancassurance products to complete our suite of consumer offerings
• Enhancing operating model
• Improving risk management systems and IT
• Improving productivity
• Penetrate Bank Mandiri’s network and customer base to develop the multifinance segment with a strong focus on new 4 wheel vehicles.
Investment BankingSyariah Banking Insurance Niche Banking Multi-Finance
AXA Mandiri Financial Services Performance
35
90
2
45
2
35
1
71
1
83
2
37
2
55
2
58
2
34
2
62
2
59
2
98
2
70
2
69
2
56
3
48
2
97
3
16
3
08
3
60
2
74
2
47
3
87
3
31
2
80
2
62
4
29
3
00
2
77
1
86
2
43
2Q
'10
3Q
'10
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Net Profit After Tax (Rp Bn)Annual First Year Premium (AFYP) (Rp Bn) # of Policy Holders (‘000)
82
0
74
2
76
9
94
6
79
6
89
2
71
2
66
7
69
5
85
0
72
6
77
4
61
1
83
2
87
4
64
8
64
8
81
6
71
9
89
3
76
0
66
8
59
1
1,0
46
7
56
7
46
8
61
9
73
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
1,6
03
1
,63
9
1,6
95
1
,74
4
1,7
91
1
,85
9
1,8
78
1
,91
9
1,9
67
2
,03
3
2,1
23
2
,21
7
2,3
54
2
,47
9
2,6
57
2
,96
2
3,1
62
3
,36
0
3,4
65
3
,71
0
3,8
32
3
,96
1
3,9
39
4
,10
1
3,9
30
3
,87
1
3,8
83
3
,83
8
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
(7.1%) YoY
(43.4%) YoY
(6.4)% YoY
36
Bank Mandiri’s 2017 Corporate Guidance
2017 Target 2017 Realization 2018 Target
Gross Loan Growth (YoY) 9.0% - 11.0% 10.2% 11.0% - 13.0%
Low Cost Deposits Rp 537.0 Tn Rp 540.3 Tn Rp 590 Tn
Net Interest Margins 5.7% - 5.8% 5.87% 5.7% - 5.8%
Efficiency Ratio 43.0% 45.4% <45.0%
Gross NPLs 3.5% - 4.0% 3.46% 2.8% - 3.2%
Cost of Credit 2.5% - 2.7% 2.29% 2.0% - 2.2%
# of New ATMs 197 305 900
# of New EDCs 10,000 16,335 20,000
# of New Micro Network 34 - 9
# of New Conventional Branches 16 32 16
38
Corporate Banking, Government & Institutions
Performance to Date: FY2017 (Rp Bn) Strategies for 2018
1. Focusing on Anchor Clients and penetrating through using of Transaction Banking
2. Account Plan implementation for top 76 Corporate Banking Customers.
3. Provide ‘one stop service’ solutions for customer’s transactions and create new business process to accelerate the execution of Account Plan including effective and responsive Complaint Handling.
4. Strengthen business alliance with Mandiri InHealth & Mandiri DPLK to ease corporate customers to manage their needs in health insurance & pension fund / severance
5,026
4,351
2,547 753
11,170 650
10,521
39
1. Implement client segmentation strategy for Treasury anchor and non-anchor clients.
2. Increase retail coverage of fixed income and structured products.
3. Develop new FI client coverage model and implement segmentation strategy.
4. Revitalize overseas offices’ function as a distribution channel, and introduce new business models.
5. Enhance retail brokerage program in Mandiri Sekuritas.
6. Upgrade business license status of Mandiri Sekuritas Singapore Office.
Treasury & Market
Performance to Date: FY2017 (Rp Bn) Strategies for 2018
5,052
4,918 599
9,32694
9,193
Commercial Banking
40
1.Tighten risk management practices by centralizing big ticket loan approval from regional office to head office
2.Focusing on clients within the value chain / business ecosystem of our corporate banking clients
3.Selectively growing the business to sectors and regions as stipulated in bank-wide portfolio guidance
Performance to Date: FY2017 (Rp Bn) Strategies for 2018
4,230
2,318
1,129 521
7,156
6,243
913
41
Commercial Banking
* Business Savings Product
Solid & Stable Source of Low Cost Funds
Product4Q
2017
4Q
2016 Growth
Demand Deposit
37.17 40.44 -8.09%
Rupiah 28.20 26.39 6.86%
FX 8.97 14.04 - 36.11%
Saving Deposit*
11.73 8.14 44.10%
Total CASA 48.90 48.58 0.66%
Total Funding 68.15 66.35 2.71%
CASA Ratio = 71.75%Funding from Java & Bali = 71.9% of total funding
Expanding Scope of Distribution, 4Q 2017
SumateraLoans = Rp 18.0 tnFunds = Rp12.1 tn
KalimantanLoans = Rp 5.1 tn Funds = Rp 4.5 tn
EasternLoans = Rp 3.1 tnFunds = Rp 2.5 tn
Java and BaliLoans = Rp 129.6 tnFunds = Rp 49.0 tn
42
Micro & Business Banking:Selectively growing our high margin business
Performance to Date: FY2017 (Rp Bn) Strategies for 2018
1. Continue to develop retail payment solutions for top retail industry value chains and business clusters in order to increase low cost deposit and fee-based income
2. Develop customer education to further increase usage of new retail products (e.g., pre-paid) as well as e-channel transactions in order to increase customer’s loyalty and balances.
6,569
8,077
2,834
3,715
13,765
5,120
8,645
43
Business Banking :
Medan
Makassar
Banjarmasin
Surabaya
Semarang
Denpasar
Bandung
Pekanbaru
Palembang
B.Lampung
Pontianak
Samarinda
Manado
Palu Jayapura
Balikpapan
Batam
Jambi
Pematang siantar
Padang
BekasiJakarta
Solo
Tangerang
Bogor
Branch Class that covered SME Customers
A.1 : 37 B.2 : 68
A.2 : 46 B.3 : 71
B.1 : 37 B.4 : 16
Scope of Distribution, 4Q 2017Solid & Stable Source of
Low Cost Funds*
Product4Q
2017
4Q
2016
GrowthYoY
Demand Deposit
48.0 42.7 12.4%
Saving Deposit
90.8 77.9 16.6%
Total CASA 138.8 120.6 15.2%
Total Funding
163.7 139.9 17.0%
Rp Tn
CASA Ratio = 84.8%Funding from Java & Bali = 76.5% of total funding
SumateraLoans = Rp 12.6 tnFunds = Rp 20.6 tn
KalimantanLoans = Rp 9.4 tn Funds = Rp 7.4 tn
EasternLoans = Rp 7.97 tnFunds = Rp 10.4 tn
Java and BaliLoans = Rp 31.6 tn
Funds = Rp 125.2 tn
44
Consumer Banking:Significant growth in spread and fee income
1. Mortgage package2. Mortgage priority3. Mortgage for depositors4. Instant approval for mortgage5. Selco Xtra payroll loan6. SOE synergy for payroll loan7. Regular top up for payroll loan8. Cross-sell payroll loan9. Regular auto loan through branch referral10. Improving the quality of new card holders
acquisition11. Raise the limit of credit card12. Usage program with strategic partner13. Mandiri Bonus Program (Bonus
Untung, Bonus Max, Bonus Plus, etc)14. Regional marketing program for savings15. Special program for drop fund depositors16. Bundling program17. Internal branch contest for saving
Performance to Date: FY2017 (Rp Bn) Strategies for 2018
4,025
9,785
5,097 1,405
17,5022,474
15,028
45
InHealth – Opportunity to Increase Fee Income and Contribute to the Insurance Portfolio
Leveraging our institutional, corporate, & commercial customers
Providing solutions through our banking products to InHealth healthcare provider
Cross-selling Mandiri products to InHealth members
We have over 700 institutional, 300 corporate, and 1,700commercial customers with the potential to become membersof InHealth
• InHealth has 6,892 healthcare providers and recorded overRp 1,411 Bn in claims year to date 2017
• Bank Mandiri will leverage the hospital network as InHealth’spartner to increase transactions through enhanced cashmanagement products
• Bank Mandiri also will provide retail packaged products forall the doctors as InHealth’s partner
InHealth earned premium payments of Rp 1,678 Bn in 2017year to date from clients. Going forward, Bank Mandiri willencourage the use of cash management products throughBank Mandiri’s distribution channels and cross sell otherproducts to over 1.4 Mn InHealth members.
69
2,8
31
1,0
23
,22
8
1,1
75
,24
0
1,1
18
,20
6
1,1
41
,89
6
1,0
87
,31
3
94
0,6
96
1,2
47
,33
4
1,4
78
,23
3
5,501 6,242 6,314 6,262 6,094
6,189
7,072 7,018 6,892
-
2,000
4,000
6,000
8,000
-
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
2009 2010 2011 2012 2013 2014 2015 2016 2017
Total Member # of Providers
36 78 47 107 120 203 155 164 170
203
811
1,073 1,203
1,410 1,400 1,432
1,620
1,858
0
50
100
150
200
250
-
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2009 2010 2011 2012 2013 2014 2015 2016 2017
Profit (Rp Bn) GWP (Rp Bn)
46
10
.31
13
.28
16
.06
23
.97
36
.73
37
.44
39
.93
41
.82
44
.50
46
.30
48
.40
49
.70
50
.46
49
.82
49
.60
49
.32
49
.13
48
.80
50
.40
50
.60
51
.09
50
.74
52
.71
53
.24
55
.58
55
.42
58
.06
58
.72
60
.69
4Q
'07
4Q
'08
4Q
'09
4Q
'10
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Financing
91
.1%
89
.1%
83
.1%
82
.7%
86
.2%
87
.2%
92
.2%
93
.9%
93
.9%
95
.6%
94
.2%
91
.3%
89
.4%
90
.3%
89
.9%
85
.7%
82
.1%
81
.7%
85
.3%
84
.5%
82
.0%
80
.1%
82
.6%
80
.4%
79
.2%
79
.5%
81
.9%
80
.2%
79
.4%
FDR
BSM Addressing Asset Quality Issues
Syariah Financing (Rp tn)
Financial Performance (Rp bn)
FY ’10 FY’11 FY’12 FY’13 FY’14 FY’15 FY’16 FY’17
Financing 23,968 36,664 44,755 50,460 49,133 51,090 55,580 60,695
Deposits 28,999 42,618 47,409 56,461 59,821 62,113 69,950 77,903
Assets 32,482 48,672 54,229 63,965 66,942 70,369 78,832 87,850
EAT 418.5 551.1 805.7 651.2 71.8 289.6 325.4 365.2
Ratios:
ROA (%) 2.2 1.9 2.3 1.5 0.2 0.6 0.6 0.6
ROE (%) 25.1 24.2 25.1 15.3 1.5 5.9 5.8 5.7
Gross NPF 3.5% 2.4% 2.8% 4.3% 6.8% 6.1% 4.9% 4.5%
Net Interest Margin & Cost of Funds
YoA
CoF
NIM
6.3
%6
.3%
6.6
%6
.6%
7.5
%6
.9%
6.9
%7
.0%
7.3
%7
.1%
7.3
%7
.2%
7.3
%6
.3%
6.2
%6
.0%
6.2
%6
.3%
6.3
%6
.4%
6.5
%6
.5%
7.2
%6
.7%
6.7
%7
.1%
7.4
%6
.9%
4Q
'07
4Q
'08
4Q
'09
4Q
'10
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
12
.4%
13
.0%
12
.7%
12
.3%
13
.0%
11
.5%
12
.0%
12
.2%
12
.4%
12
.3%
12
.4%
12
.1%
12
.0% 1
1.1
%
11
.1%
11
.0%
10
.9%
10
.6% 10
.0%
10
.6%
10
.9%
10
.8%
10
.9%
11
.1%
11
.1%
11
.4%
11
.4%
11
.5%
5.4
%
5.7
%
5.6
% 5.1
%
5.2
%
4.5
%
4.7
%
4.5
%
4.5
%
4.6
% 4.0
%
4.0
%
4.1
%
4.4
%
4.5
%
4.5
%
4.4
%
4.4
%
4.3
%
4.2
%
4.2
% 3.8
%
3.7
%
3.7
%
3.6
%
3.5
%
3.5
%3
.6%
47
Mandiri Tunas Finance: Total Financing YTD of Rp 19.2 Tn
Total Disbursement and the Breakdown for Joint Financing and Non JF Breakdown of Financing FY 2017 Performance
1,5
06
1,1
99
1,4
09
1,6
00
1,4
54
1,9
09
1,0
20
2,2
17
1,8
58
1,9
08
1,2
61
1,6
94
1,8
49
2,6
34
2,1
67
2,4
27
2,0
56
2,4
08
2,2
06
2,3
91 2,2
36
1,9
36
3,0
94
2,9
75 3,0
12
2,9
09
2,4
14
2,0
57
2,7
23
2,5
48
3,6
50
4,2
05
Q1
'14
Q2
'14
Q3
'14
Q4
'14
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Q2
'17
Q3
'17
Q4
'17
JF
Non JF
3,2
90
3,3
74
3,3
98
3,8
24
3,5
49
3,7
32
3,9
75
5,0
62
4,7
61
4,7
27
3,6
36
5,2
16
4,4
67
5,0
77
5,6
86
6,4
63
20
8
16
2 14
9
10
8
96
71
82
73
67 7
0
36
43
99
99
12
0
16
1
64 70 68
60 45
41 57
56
41 19
5
8
6
6
11
8
Q1
'14
Q2
'14
Q3
'14
Q4
'14
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Q2
'17
Q3
'17
Q4
'17
Motorcycle
Used Car
New Car
FY2017
FY2016
Change
Loans (Rp Bn) 36,004 31,272 15.13%
Net Income (Rp Bn) 350 335 4.47%
Approval Rate (%) 85.00% 84.70% 0.35%
Disbursement (Rp Bn) 22,204 20,342 9.15%
NIM (%) 2.90% 2.60% 11.54%
ROA (%) 3.70% 4.30% -13.95%
ROE (%) 22.10% 25.50% -13.33%
CER (%) 42.50% 42.50% 0.00%
NPL (%) 0.80% 1.50% -46.67%
49
2016-2020 Bank Mandiri Corporate Plan – Accelerate In The Growth Segments
Loan Growth Engine
Mortgage
Auto Loan
1
2
Funding Engine
Dominate payroll segment using Bank@Work for corporate and commercial customers
Improve transaction banking offering to tap cash management for anchor clients’ value chain
1
2
Product Focus
1. Improve processing speed
2. Tapping higher ticket size
3. Target developer relationships
Key initiatives
1. Streamline segment split between MTF and MUF
2. Utilize existing Mandiri branch network for growth
Personal Loan & Micro KSM3
1. Combine consumer personal loans and micro salary-based loans
2. Leverage on micro’s distribution footprint
3. Tap into our payroll customer base
Alliances• Bank Guarantee: Rp33.47Tn• ForEx: USD29.59Bn• Trade: USD16.94Bn
Cash Management• 21,794 Customers • 36.4Mn Trx in
2017 (2)
50
Bank Mandiri Remains on Track to Become Indonesia’s Most Admired Financial Institution
Retail Loans (1)
• Rp 223.1 Tn• 34.6% of Total Loans
Subsidiary Income• Total Rp 2.24 Tn• Sum of income from 11 subsidiaries (10.8% of EAT)
e-Channel Tx• 3,067 Mn Trx YTD•10.5% YoY Growth
# of Cards Issued• Credit 4.76 Mn• Debit 16.98 Mn• Prepaid 13.2 Mn
(1) Small Business, Micro and Consumers(2) Excluding Mandiri Transaction System(3) Incl. KSM Centre, MMU Cash outlet and MobilMU
# of Accounts• Deposit 21.94 Mn • Loan 1.79 Mnincluding mortgage accounts of 149,654
# of new Accounts (YTD)• Deposit 7.12 Mn• Loan 679,988
# of Outlets2,631 Branches3,417 Micro Outlets (3)
17,766 ATMs
We are Preparing For Our Next Transformation
2009
2005
Market Cap: IDR 60 TnRevenue Market Share: 8%Net Profit: IDR 2.41 TnROE: 10%Gross NPL: 16.3%
Market Cap: IDR 136.9 Tn Revenue Market Share: 13.4%Net Profit: IDR 9.22 TnROE: 24.24%Gross NPL: 2.42%
2020Indonesia’s Best
Asean Prominent Bank
Market Cap: IDR 251.4 Tn Revenue Market Share: 12.8%ROE: 21.0%Gross NPL: 2.15%
51
2014
• Building a winning organization• Delivering tailored proposition
for priority segments• Building alliances• Strengthening risk management
• Wholesale transaction banking• Retail payment & deposits• Retail financing
• Business transformation• Developing integrated Human Capital & IT
• Focusing on non-organic growth
1st Transformation
2nd Transformation
3rd Transformation
…But We Need to Consider Growing Beyond the Bank
• Revenue YTD (Bank Only): Rp66.0Tn (11.9% YoY)
• Profit from Subsidiaries: Rp2.24Tn (10.8% of EAT)
• FY Revenue Wholesale vsRetail : Rp 29.6Tn vs Rp 36.4Tn
Our Deal size has continued to move higher
• BSHB Rp 40bn (2008)
• MTF Rp250 bn (2009)
• Inhealth Rp 1.3 tn (2013)
Bank & Group
Finding Business Partners
M & A
• JV with AXA (AMFS). Gross Written Premiums Rp1.5tn. +27% YoY
• JV with Tunas Ridean (MTF). Total Financing Rp4.1tn. 15% YoY
• InHealth partner BPJS
52
53
54,793
23,343
35,014
43,122
Net Interest & Premium Income
Fee-Based Income Overhead Expenses & Others
Pre-provision Operating Profit
2017 PPOP decreased by 0.3% YoY
FY2017
Notes :
1. Fee based income excluding gain on sale & increasing value GB & securities
2. Overhead expenses + others excluding provisions
FY2016
Lower0.3%
54,478
20,048
31,268
43,258
Net Interest & Premium Income
Fee-Based Income Overhead Expenses & Others
Pre-provision Operating Profit
Rp Bn Rp Bn
Committed to Improving Shareholder Value
Reduce Cost of Funds
Improve Assets Yield
Diversify into Fee Income
Reduce Provision/Loan
Improve Cost Efficiency
Leverage on cash generator (wholesale) to accelerate growth
Diversity into fee income
Competitive.
sustainable
returns. with
above-average
rates of growth
Business Strategy
Strategic Alliances
Support Strategy
54
…and Offer Innovative Payment Solutions
55
3141
79
131
200189
205206196
223205
359362
270
360
425
343
579
616
767
477
849
2030
4253
95 91
135132138139135130136143
167173178
208
231241
278
323
289
270
359
674
1 11 2 2
11 2 3
4
4 5
5
44
4
5 4 3
3
0 0 0 0 0 0 09 15
3041
50
87
107
126137
160
182
207
262
315296
290
366
542
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Indomaret
e-Toll
Gaz
e-Money
#Pre-Paid Card (000s)
359 5067752,118
4,015
3,988
4,833
4,9265,275
6,1597,891
13,662
16,802
18,012
22,06524,163
27,455
36,01835,923
35,528
43,198
91,429
3,9665,908
8,146
11,680
18,35620,211
22,112
21,752
22,74121,15620,679
19,46020,542
20,502
23,86424,644
27,26029,110
30,05830,698
33,826
39,691
36,457
31,489
40,411
96,430
12 149 175 161
139136 131 321
467
484 455
447
427427426
3812963284011,502
2,231 4,346
6,421
8,332
14,874
18,261
20,981
22,777
24,508
27,205 30,466
36,704
44,169
41,450
38,259
45,326
79,219
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Indomaret
e-Toll
Gaz
e-Money
Pre-Paid Transaction Volume (000s)*
*volume for quarter
517627
688773
846
9811,093
1,4121,487
1,5641,663
1,7521,829
1,8991,976
2,112
2,249
2,478
2,693
2,892
3,080
3,255
3,428
3,650
3,879
4,166
4,580
5,234
204
368
506
693
920
1,098 1,226
1,3121,4091,564
1,633
1,7221,867
1,9602,012
2,1102,202
2,338
2,489
2,6342,776
2,850
2,982
3,548
4,235
48
48 49 50
50
58
58
59
59
64
64 84 84
84
84
85
85 85
85
85 85
85
85 86
4 89
120 152
392
644
890
1,0611,124
1,2401,382
1,559
1,785
1,992
2,1632,270
2,3752,607
3,315M
ar-11
Jun
-11
Sep-1
1D
ec-11
Mar-1
2Ju
n-1
2Sep
-12
Dec-1
2M
ar-13
Jun
-13
Sep-1
3D
ec-13
Mar-1
4Ju
n-1
4Sep
-14
Dec-1
4M
ar-15
Jun
-15
Sep-1
5D
ec-15
Mar-1
6Ju
n-1
6Sep
-16
Dec-1
6M
ar-17
Jun
-17
Sep-1
7D
ec-17
Indomaret
e-Toll
Gaz
e-Money
Pre-Paid Transaction Value (Rp Mn)*
*volume for quarter
Strong Microfinance Growth
56
Outstanding – Rp Tn
5,1
36
7,0
57
5,1
87
6,8
77
5,6
89
8,5
27
7,0
39
7,7
32
5,9
74
5,9
45
4,0
05
6,3
37
6,1
53
6,3
79
8,4
97
12
,53
4
10
,08
9
10
,25
8
11
,12
8
14
,70
6
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Booking
Booking Volume – Rp Bn
14.4%14.3%14.0%14.2%
13.2%13.2%13.2%13.2%
11.0%11.3%
10.8%10.6%
9.9%
9.0%8.5%
9.2%
6.8%6.4% 6.3% 6.2%
Asset Spreads(%)
4.4 5.4 7.311.8
19.0
27.1
36.042.5
50.6 52.2 54.3 57.061.9
2.0%2.3%
2.8%
3.9%
6.3%
9.8%
11.0%
12.0%11.9% 12.0%
12.1%12.7%
13.3%
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
4.5%
5.0%
5.5%
6.0%
6.5%
7.0%
7.5%
8.0%
8.5%
9.0%
9.5%
10.0%
10.5%
11.0%
11.5%
12.0%
12.5%
13.0%
13.5%
14.0%
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
1Q
17
2Q
17
3Q
17
4Q
17
Mandiri Microfinance Outstanding
Mandiri Market Share
Rp Billion
Our Growth Remains On Track
*) CAGR based on EAT 2006 Rp. 238.28 bn
57
2005 2009CAGR
2005-20092010 2014
CAGR 2010-2014
2015 2016 2017YoY
Growth
Assets 263,383 394,617 10.6% 449,775 855,040 17.4% 910,063 1,038,706 1,124,701 8.3%
Loans 106,853 198,547 16.8% 246,201 529,973 21.1% 595,458 662,013 729,548 10.2%
Deposits 206,290 319,550 11.6% 362,212 636,382 15.1% 676,387 762,501 815,807 7.0%
Revenues 10,835 22,261 19.7% 28,504 56,501 18.7% 66,879 73,764 77,087 4.5%
ROE 2.52% 22.06% 72.0% 24.24% 20.95% (3.6%) 18.33% 9.66% 12.90% 33.5%
Gross NPL Ratio 25.20% 2.79% (5.60%) 2.42% 2.15% (2.9%) 2.60% 4.00% 3.46% (3.5%)
Net NPL Ratio 15.34% 0.42% (3.73%) 0.62% 0.81% 6.9% 0.90% 1.53% 1.18% (22.9%)
LDR 51.72% 61.36% 2.41% 67.58% 82.86% 5.2% 87.68% 86.54% 89.25% 3.1%
EAT 603 7,155 85.6% 9,218 19,872 21.2% 20,335 13,807 20,640 49.5%
Subsidiary EAT N/A 434 22.2% *) 994 1,086 2.2% 2,085 2,288 2,236 (2.3%)
Building a Strong Savings Deposit Franchise…
Savings Deposit Growth Transaction channel growth
12
1.5
13
9.2
14
7.6
16
3.8
16
3.9
17
3.4
18
0.2
20
2.2
19
5.7
20
6.6
21
7.7
23
6.6
22
4.0
22
6.2
23
0.2
22
9.5
20
8.3
21
4.1
22
4.0
24
6.3
21
4.3
24
8.6
24
7.8
27
3.8
25
8.8
27
7.2
24
7.8
30
3.7
37.3%
38.4%
39.2%
38.8%
40.6%41.5%
41.8%41.9%
41.9%
41.1%
42.3%
42.5%42.1%
40.7%
39.0%39.8%
36.6%
36.0%37.7%
40.2%
36.3%
39.8%
39.9%39.8%
39.6%
40.7%39.9%
41.6%
17.3%
16.9%
16.9%
16.6%
16.7%
16.7%
16.5%
17.0%
16.8%
17.5%
17.4%
17.7%17.5%
17.6%
17.3%
17.9%
17.3%
17.6%
18.0%17.6%
16.2%
17.5%
17.3%
17.6%
17.4%
17.8%
15.7%
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Savings Deposits (Rp tn)
As % of Total Deposits
National Share of Savings Deposits (%)
1,9
96
2,0
96
2,0
96
2,1
29
2,1
41
2,2
91
2,4
32
2,4
21
2,4
05
2,6
29
2,4
50
2,5
07
2,4
85
2,7
60
2,8
28
2,8
82
296.4314.2 306.5
315.9 339.4356.3
364.6 391.2388.6
414.5
384.0477.3
384.9
407.8 403.3422.3
143.2138.1 140.1 143.4 141.1
133.2179.9 150.9 162.9
136.2
123.4112.5
164.0
159.0 154.8 148.3
78.3 86.9 91.7 94.2
100.4 112.2
144.3 184.1 133.7
150.8
144.0 153.9 402.8
447.7 464.5 518.5
Others Payment
Transfer Withdrawal / Inquiry
Avg ATM Daily Vol (000)
7.5
01
9.6
23
11
.05
7
12
.86
8
13
.62
5
16
8,3
30
17
1,6
59
19
6,0
00
18
9,6
00
25
3,6
49
25
7,9
52
29
4,6
28
31
0,9
55
30
4,1
37
26
4,8
98
24
9,1
413,047
3,211 3,185
3,266
2,907
2,927 2,794
2,678 2,290
2,120 1,928
2,0592,236 1,603
1,0791,517
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Quarterly Call Center Trans. (000)
Quarterly Mobile Trans. (000)
58
59
Regulation Summary: Capital Based on Risk Profile. Business Activity & Branch Networking
Risk Profile CAR Min
1 – Low 8%
2 – Low to Moderate 9% - < 10%
3 – Moderate 10% - < 11%
4 – Moderate to High & 5 - High 11% - 14%
Bank Mandiri is under the “LOW to MODERATE” risk profile
“BUKU” Tier 1 Capital
1 < Rp 1 Trillion
2 Rp 1 Trillion - < Rp 5 Trillion
3 Rp 5 Trillion - < Rp 30 Trillion
4 ≥ Rp 30 Trillion
Bank Mandiri is under “BUKU 4”. Minimum 70% loans and financing to the productive sector required to be met at the end of June 2016.
Branch Sub Branch Cash Office Total
Zone 1 21 368 71 460
Zone 2 42 1,057 56 1,155
Zone 3 15 206 15 236
Zone 4 30 322 16 368
Zone 5 18 231 9 258
Zone 6 13 131 10 154
Total 139 2,315 177 2,631
Branch Networking by Zone
Bank Mandiri’s Capital Requirement Based on our Risk Profile Bank Mandiri Capital Requirment
Continuous End to End Improvement in the Micro Business
• Scorecard Refinement
•Training & Capacity Development of Managers
•MKA Revitalization (focus on credit analysis & verification)
•Loan Factory for Fixed Income Loan
•FIN-1 Collection System
•Change in Organization
•Crash Program for NPL debtors settlement
Origination & Targeting
Maintenance & Review
Collection
Operational Risk
Building New Business
•1,444 MKS/MMC/Back Office/Other Position and 247 Managers
•Biweekly RTTA (Risk. Threshold. Trigger & Action Plan) Review Forum
•Mobile Sales and Maintenance System for MKS
•Incentive Scheme Refinement
•Post Transaction Control (Welcome Call)
•Savings
•Pension Loans
•Joint Cooperation with Mandiri AXA General Insurance (MAGI)
•Joint Cooperation with Bank Syariah Mandiri (BSM) – for Gold Pawning
•3,720 EDC (hand held) rolled out
•Early Warning System Development
60
61
4.76 Million Cards Drove Rp 10.31Tn in Transaction
Mandiri Visa & Mastercards and EOQ Receivables
4,2
45
4,4
92
4,5
90
5,0
35
5,0
25
5,1
95
5,3
03
5,6
20
5,5
57
6,8
55
7,5
66
8,2
88
8,3
44
8,7
51
8,6
83
8,9
70
8,7
68
8,7
61
8,6
74
9,1
28
9,0
48
9,6
03
9,8
35
10
,31
2
2,446
2,5702,851
2,9723,032
3,083
3,275
3,4353,602
3,665
3,727
3,817
3,890
3,969
4,036
4,1284,256
4,364
4,498
4,6064,724
4,763
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Receivables (Rp tn)
Cards (000s)
3,7
82
4,1
67
4,4
62
5,0
53
4,8
32
5,1
66
5,2
66
5,3
15
5,1
74
6,7
49
7,2
30
7,5
30
6,9
49
7,2
29
7,0
76
7,3
94
7,0
47
7,2
21
6,7
63
7,6
19
7,2
05
8,0
39
8,1
73
8,6
50
54
5353
5960
63 66 6976
125
171
302
303295
276
291
278257
247
271
298
278287
267
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Transfer Balance
Cash Advance
Retail
Total Card Quarterly Sales by Type of Transaction (Rp Bn)
62
Strengthening Risk Management & Monitoring System
Corporate Customer by Rating Summary of Risk Management Initiatives
Credit
Market
Operational
• ORM implementation in all unit. incl. overseas offices & subsidiaries
• Bring Op. Risk top issues into Management• Review Op. Risk on new procedures & new products
• Development of risk measurement system for derivative & structured product (Summit)
• Implement Market Risk Internal Model• Intraday Limit Monitoring• Enhance Policy & Procedure for Treasury & ALM • Enhance FTP (Fund Transfer Pricing) method• Develop liquidity stress test & safety level• Develop measurement of capital for IRBB
• Wholesale Transaction: Optimize credit decision process by focusing on quantitative factors of analysis. redefining clear role of risk team . and aligning RM Organization into business expansion
• High Yield Business: Assign dedicated team. set up loan factory. enhanced business process (incl. tools. monitoring & collection system. policy )
• Optimize capital by implementing ERM & VBA• Consolidate risk management of subsidiaries
High Risk (Rating C- G)
Medium Risk (Rating BBB – B)
Low Risk (Rating AAA – A)
51%
64%68%
60%69%
91%84% 80% 81%
72%67% 69%
34%
24%21%
25%
24%
7%13%
16% 16%
24%
23% 18%
15% 12% 11%15%
7%2% 3% 4% 3% 4%
10% 13%
0%
20%
40%
60%
80%
100%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
63
Key Quarterly Balance Sheet Items & Financial Ratios
* Bank Only
IDR billion / % (Cons) FY 2017 9M 2017 1H 2017 FY 2016 YoY
Gross Loans 729,548 686,157 682,043 662,013 10.20%
Government Bonds 103,411 100,197 98,343 98,933 4.53%
Total Assets 1,124,701 1,078,703 1,067,411 1,038,706 8.28%
Customer Deposits 815,807 761,490 760,861 762,501 6.99%
Total Equity 170,006 163,891 157,444 153,370 10.85%
RoA – before tax (p.a.) 2.57% 2.53% 2.48% 1.96% 31.48%
RoE – after tax (p.a.) 12.90% 12.77% 12.49% 9.66% 33.57%
Cost to Income Ratio 45.43% 44.77% 43.23% 42.39% 7.17%
NIM (p.a.) 5.87% 5.86% 6.37% 6.44% -8.82%
LDR 89.25% 89.92% 89.40% 86.54% 3.13%
Gross NPL / Total Loans 3.46% 3.75% 3.82% 4.00% -13.53%
Provisions / NPLs 135.09% 134.98% 134.17% 124.46% 8.54%
Tier 1 CAR * 20.59% 20.90% 20.47% 20.26% 1.63%
Total CAR incl. Credit, Opr & Market Risk* 21.64% 21.98% 21.55% 21.36% 1.31%
EPS (Rp) 442 323 203 297 48.77%
Book Value/Share (Rp) 3,643 3,512 3,374 3,287 10.85%
64
17
6.9
15
3.5
14
8.8
12
2.9
93
.1
92
.1
90
.6
89
.5
88
.3
88
.4
88
.2
88
.4
89
.1
86
.8
83
.5
82
.2
78
.1
78
.2
77
.9
78
.1
78
.5
78
.4
80
.4
77
.9
78
.9
79
.2
79
.6
82
.2
82
.2
90
.6
89
.0
87
.6
86
.2
10
0.1
10
0.1
10
1.1
10
3.9
98
.1
99
.1
10
2.4
98
.9
10
2.5
98
.3
10
0.2
10
3.4
43
.0
48
.3
65
.4
65
.4
75
.9
10
6.9
11
7.7
13
8.5
17
4.5
17
5.2
18
1.6
18
8.3
19
8.5
20
1.9
21
8.0
23
1.9
24
6.2
25
1.8
27
6.7
29
7.5
31
4.4
32
7.2
35
0.4
36
5.2
38
8.8
39
1.6
42
8.7
45
0.8
47
2.4
47
0.4
48
5.8
50
6.5
53
0.0
53
2.8
55
2.8
56
0.6
59
5.5
57
4.7
61
0.9
62
5.1
66
2.0
65
6.2
68
2.0
68
6.2
72
9.5
27
.0 33
.46
0.5
36
.1
50
.6 64
.5
59
.2
91
.1
95
.7
84
.1
89
.0
89
.8
10
6.9
11
0.6
10
0.6
95
.3
12
5.5
13
6.1
12
0.3
12
6.4
15
9.1
14
1.3
14
0.9
14
5.3
16
7.9
16
9.7
16
3.9
16
7.1
17
8.4
16
8.4
19
0.1
20
4.1
23
8.9
23
5.4
26
1.2
24
4.1
21
0.7
23
4.0
26
1.5
24
7.6
27
7.8
27
5.6
28
7.0
29
2.3
29
1.7
0
100
200
300
400
500
600
700
800
900
1000
1100
1200
4Q
'00
4Q
'01
4Q
'02
4Q
'03
4Q
'04
4Q
'05
4Q
'06
4Q
'07
4Q
'08
1Q
'09
2Q
'09
3Q
'09
4Q
'09
1Q
'10
2Q
'10
3Q
'10
4Q
'10
1Q
'11
2Q
'11
3Q
'11
4Q
'11
1Q
'12
2Q
'12
3Q
'12
4Q
'12
1Q
'13
2Q
'13
3Q
'13
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Government Bonds Loans Other Assets
75.4%75.4%
74.1%
60.6%
40.9%
47.1%
34.8%
13.4%11.2%
8.5%
6.1%
7.3%
7.2%
6.0%
6.5%
7.3%
7.7%
8.5%
8.0%
7.1%
6.9%7.7%
7.5%
7.4%
7.3%
7.6%
6.2%
6.6% 6.7% 6.5%
6.2%
6.4%
19.0%19.0%
34.1%46.9%
50.1%52.2%
56.8%
57.2%
63.6%68.3%
76.0%
71.7%
76.5%
75.5%
79.5%
90.9%
83.4%
88.6%
87.9% 89.1%
88.6%
84.6%
87.3%
87.4%
85.5%
85.8%
86.1%
85.3%
88.7%86.3%
84.2%
85.8%85.4%
84.2%
Int. from Bonds Int. from Loans
Total Assets Grew 8.3% Y-o-Y to Rp 1,124.7 TnTo
tal A
sset
s (R
pTn
)
Consolidated
65
Additional Factors
Aggregate of Rp 57.444 Tn (US$ 4.051 Bn) in written-off loans as of end-of December 2017, with significant recoveries and write back on-going:
2001: Rp 2.0 Tn 2002: Rp 1.1 Tn 2003: Rp 1.2 Tn 2004: Rp 1.08 Tn 2005: Rp 0.818 Tn (US$ 83.2m) 2006: Rp 3.408 Tn (US$ 378.5m)* 2007: Rp 1.531 Tn (US$ 249.3m) 2008: Rp 2.309 Tn (US$ 211.8m)
Q4 ‘09: Rp 0.775 Tn (US$ 82.5m) Q1 ‘10: Rp 0.287 Tn (US$ 31.6m) Q2 ‘10: Rp 0.662 Tn (US$ 73.0m) Q3 ‘10: Rp 0.363 Tn (US$ 40.7m)** Q4 ’10: Rp 1.349 Tn (US$149.7m) Q1 ‘11: Rp 0.468 Tn (US$53.8m) Q2 ‘11: Rp 0.446 Tn (US$51.9m) Q3 ‘11: Rp 0.508 Tn (US$57.8m) Q4 ‘11: Rp 0.78 Tn (US$86.1m) Q1’12: Rp 1.647 Tn (US$180.1m) Q2’12: Rp 0.721 Tn (US$76.8m) Q3’12: Rp 0.489 Tn (US$51.1m) Q4’12: Rp 0.885 Tn (US$91.8m)
Recoveries of Written off
Loans
Q1’13: Rp 0.918 Tn (US$94.5m) Q2’13: Rp 0.683 Tn (US$68.8m) Q3’13: Rp 0.630 Tn (US$54.4m) Q4’13: Rp 0.845 Tn (US$69.4m) Q1’14: Rp 0.552 Tn (US$48.7m) Q2’14: Rp 0.765 Tn (US$64.5m) Q3’14: Rp 0.566 Tn (US$46.4m) Q4’14: Rp 0.803 Tn (US$64.8m) Q1’15: Rp 0.553 Tn (US$42.4m) Q2’15: Rp 0.646 Tn (US$48.5m) Q3’15: Rp 0.751 Tn (US$51.3m) Q4’15 Rp 1.089 Tn (US$79.0m) Q1’16 Rp 0.570 Tn (US$43.0m) Q2’16 Rp 0.645 Tn (US$48.9m) Q3’16 Rp 0.833 Tn (US$63.8m) Q4’16 Rp 1.145 Tn (US$85.0m) Q1’17 Rp 0.686 Tn (US$51.5m) Q2’17 Rp 0.886Tn (US$66.5m) Q3’17 Rp 0.965Tn (US$71.7m) Q4’17 Rp 1.199Tn (US$88.4m)
* including the write-back of RGM loans totaling Rp 2.336 Tn** Including the write back of Kharisma Arya Paksi loans totaling Rp 0.124 Tn and Gde Kadek Rp 0.59Tn.
66
Summary Quarterly Balance Sheet 4Q 2017 – 4Q 2016
Summary BSQ4 ’17 Q3 ’17 Q2 ’17 Q1 ’17 Q4’16 Y-o-Y
Rp (tn) Rp (tn) Rp (tn) Rp (tn) Rp (tn) % r
Total Assets 1,124.70 1,078.70 1,067.41 1034.31 1038.71 8.3%
Cash 24.27 21.03 33.49 21.21 22.91 5.9%
Current Acc w/ BI & other banks 62.52 68.84 75.64 62.67 62.85 -0.5%
Placement w/ BI & other banks 74.65 76.59 58.82 73.77 73.70 1.3%
Securities Net 59.61 60.87 59.46 58.63 56.55 5.4%
Government Bonds 103.41 100.20 98.34 102.54 98.93 4.5%
- Trading 3.49 3.12 3.23 3.07 2.43 43.6%
- AFS 89.07 86.24 84.17 89.99 80.33 10.9%
- HTM 10.85 10.84 10.94 9.47 16.17 -32.9%
Loans 729.55 686.16 682.04 656.21 662.01 10.2%
- Performing Loans 704.28 660.44 655.98 630.10 635.54 10.8%
- Non-Performing Loans 25.27 25.72 26.07 26.11 26.48 -4.6%
Allowances (34.12) (34.70) (34.96) (34.76) (32.95) 3.6%
Loans – Net 695.43 651.46 647.08 621.46 629.07 10.5%
Total Deposits – Non Bank 815.81 761.49 760.86 731.12 762.50 7.0%
- Demand Deposits 203.39 184.81 184.02 178.12 187.05 8.7%
- Savings Deposits 336.91 307.72 306.21 287.52 302.33 11.4%
- Time Deposits 275.50 268.97 270.64 265.47 273.12 0.9%
Shareholders’ Equity* 170.01 163.89 157.44 151.82 153.37 10.8%
67
Summary Quarterly P&L 4Q 2017 – 4Q 2016
Summary P&L
4Q 2017 3Q 2017 4Q 2016 Y-o-Y Q-o-Q
Rp (Bn)% of
Rp (Bn)% of
Rp (Bn)% of
r (%) r (%)Av.Assets* Av.Assets* Av.Assets*
Interest Income 20,193 7.2% 20,183 7.5% 19,825 7.6% 1.9% 0.0%
Interest Expense 6,705 2.4% 7,031 2.6% 6,656 2.6% 0.7% -4.6%
Net Interest Income 13,488 4.8% 13,152 4.9% 13,168 5.1% 2.4% 2.6%
Net Premium Income 684 0.2% 490 0.2% 357 0.1% 91.7% 39.5%
Net Interest Income & Premium Income 14,172 5.0% 13,643 5.1% 13,525 5.2% 4.8% 3.9%
Other Non Interest Income 0.0%
*Other Fees and Commissions 3,363 1.2% 3,214 1.2% 3,202 1.2% 5.0% 4.6%
*Foreign Exchange Gains – Net 781 0.3% 766 0.3% 631 0.2% 23.8% 2.0%
*Gain from Incr. in value of sec & sale of Gov.Bonds
136 0.0% 208 0.1% 90 0.0% 51.2% -34.8%
*Others 2,224 0.8% 1,758 0.7% 1,899 0.7% 17.1% 26.5%
Total Non Interest Income 6,503 2.3% 5,947 2.2% 5,822 2.2% 11.7% 9.4%
Total Operating Income 20,675 7.4% 19,589 7.3% 19,347 7.5% 6.9% 5.5%
Provisions, Net (3,733) -1.3% (2,889) -1.1% (8,734) -3.4% -57.3% 29.3%
Personnel Expense (4,280) -1.5% (3,668) -1.4% (3,435) -1.3% 24.6% 16.7%
G&A Expenses (4,363) -1.6% (3,816) -1.4% (3,517) -1.4% 24.1% 14.3%
Other Expenses (1,060) -0.4% (1,767) -0.7% (1,011) -0.4% 4.9% -40.0%
Total Expense (9,703) -3.5% (9,251) -3.4% (7,963) -3.1% 21.9% 4.9%
Profit from Operations 7,238 2.6% 7,449 2.8% 2,651 1.0% 173.1% -2.8%
Non Operating Income 79 0.0% (45) 0.0% (17) 0.0% -565.3% -276.6%
Net Income Before Tax 7,318 2.6% 7,404 2.7% 2,634 1.0% 177.9% -1.2%
Net Income After Tax 5,570 2.0% 5,606 2.1% 1,793 0.7% 210.6% -0.6%
68
Breakdown of Interest Income & Interest Expense
Interest Income4Q'17 4Q ’16 YoY 3Q ’17 QoQ
Rp (Bn) Rp (Bn) (%) Rp (Bn) (%)
Loans 14,908.35 15,045.11 -0.9% 14,948 -0.3%
Government bonds 1,311.84 1,306.84 0.4% 1,257 4.4%
Marketable Securities 475.24 456.06 4.2% 575 -17.3%
Consumer financing 768.38 541.86 41.8% 676 13.6%
Placement at BI and other banks 442.07 388.99 13.6% 388 14.0%
Others 665.04 568.62 17.0% 740 -10.2%
Syariah Income 1,622.21 1,517.18 6.9% 1,600 1.4%
Total 20,193.11 19,824.66 1.9% 20,183.48 0.0%
Interest Expense4Q'17 4Q ’16 YoY 3Q ’17 QoQ
Rp (Bn) Rp (Bn) (%) Rp (Bn) (%)
Time Deposits 3,721.89 3,946.60 -5.7% 4,035 -7.8%
Savings 997.07 822.16 21.3% 862 15.6%
Current Account 602.96 644.52 -6.4% 728 -17.2%
Borrowings 507.80 454.60 11.7% 432 17.5%
Securities issued 362.94 257.63 40.9% 388 -6.4%
Subordinated loan 0.73 82.64 -99.1% 1 18.3%
Others 511.61 448.08 14.2% 585 -12.5%
Total 6,705.01 6,656.23 0.7% 7,031.26 -4.6%
Ministry of Finance
Market Sale
Bank Indonesia
• BI will gradually replace their use of SBI for market operations with SUN
• BI could buy the Recap bonds gradually and this includes potential purchases of SUN VR
Three Options to Pursue in Recap Bonds Resolution
• The Ministry of Finance will consider to buyback the SUN VR
• Potential for debt switching with a different tenor of fixed rate bonds.
• Bundle the recap bonds with assets creating an asset backed security and sell it to the market.
• Sell the bonds. borrowing FX and use the liquidity to increase lending.
69
70
Government Bond Portfolio
Government Bond Portfolio by Type and Maturity (Rp 103,411Bn)
4Q’17 Government Bond Gains/(Losses) (Rp Bn)
* Mark to Market impacts Profit# Mark to Market impacts Equity^ Nominal value
30.573.49
58.51
10.84
0102030405060708090
100
Trading* AFS# HTM^
Fixed Rate
Variable Rate
Bonds by Rate Type & Portfolio as of December (Rp 103,411Bn)
3Q’16 4Q’16 1Q’17 2Q’17 3Q’17 4Q’17
Realized Gains/Losseson Bonds
211.82 171.88 167.34 328.25 198.07 47.03
Unrealized Gains/Losseson Bonds
13.90 -53.15 70.78 16.67 46.71 -18.70
Total 225.72 118.73 238.12 344.92 244.77 28.33
Maturity/Rp Bn
Trading Portfolio Available for Sale Held to MaturityNominal MTM Nominal MTM
Fixed Rate Bonds
< 1 year 214 215 4,533 4,563 3,927
1 - 5 year 510 556 27,070 28,650 5,398
5 - 10 year 1,581 1,662 17,516 19,017 1,267
> 10 year 1,014 1,057 5,636 6,279 257
Sub Total 3,319 3,489 54,754 58,508 10,849
Variable Rate Bonds
< 1 year - - 6,758 6,738 -
1 - 5 year - - 24,039 23,828 -
5 - 10 year - - - - -
> 10 year - - - - -
Sub Total - - 30,797 30,565 -
T o t a l 3,319 3,489 85,551 89,074 10,849
71
Ex-Recap Bond Portfolio. December 2017 – Bank Only
(Stated in Rp Millions)
SeriesInterest
Rate (%)Marked To
Market (%)
- - - - - -
6 VR0026 25-Jan-18 4.80% 1,379,267 - 99.9897 - 1,379,125 -
7 VR0027 25-Jul-18 4.80% 1,807,267 - 99.9140 - 1,805,713 -
8 VR0028 25-Aug-18 4.80% 3,571,695 - 99.9491 - 3,569,879 -
9 VR0029 25-Aug-19 4.80% 3,456,688 - 99.9364 - 3,454,489 -
10 VR0030 25-Dec-19 4.80% 6,048,765 - 99.7435 - 6,033,248 -
11 VR0031 25-Jul-20 4.80% 15,133,108 - 99.7507 - 15,095,376 -
- 31,396,790 - - 31,337,831 -
- 31,396,790 - - 31,337,831 -
0.00% 100.00% 0.00% 0.00% 100.00% 0.00%
31,396,790 31,337,831
Sub Total
No.Maturity
Date
Nominal Fair Value
Total Trading
Port.
Total Available For
Sale Port.
Total Held To
Maturity Portfolio
Total
Trading
Port.
Total Available
For Sale Port.
Total
Investment
Port.Fixed Rate
Sub Total
Variable Rate
Total Fair Value
Grand Total
Total Nominal Value
72
Bank Mandiri Credit Ratings
Moody’s (February 2017) Fitch Rating (September 2017)
Outlook POSITIVE Issuer Default Rating BBB-
Bank Deposit Baa3/P-3 National LT Rating AAA(idn)
Baseline Credit Assessment Baa3 National ST Rating F1+(idn)
Adj. Baseline Credit Assessment Baa3 Viability Rating bb+
Counterparty Risk Assessment Baa2(cr)/P-2(cr) Support Rating Floor BBB-
Pefindo (June 2017) Standard & Poor’s (December 2017)
Corporate Rating STABLE Outlook STABLE
LT General Obligation idAAA Issuer Credit BB+
Sovereign Rating BBB-
73
Corporate Actions
DividendPayment & Stock Split
Net Profit for the financial year of 2016 of Rp13,806,565,442,570.80was distributed as follows:
• 45% or Rp6,212,954,449,156.86 for the annual dividend• Total Dividend Payment of Rp266.26948 per share
Schedule :a. Cum Date:
Regular and Negotiated Market: March 21, 2017Cash Market: March 24, 2017
b. Ex Date: Regular and Negotiated Market: March 22, 2017Cash Market: March 27, 2017
c. Recording Date: March 24, 2017d. Payment Date: April 13, 2017
The Company’s Nominal Stock Split from Rp 500 per share to Rp250 per share and amendment of Article of Association related with the Company’s Nominal Stock Split.
74
4Q 2017 Movement in Category 1 and 2 Loans
55
5,8
50
5,384
3,117
862
52 43,444
613
59
6,8
28
Beg. Bal. D/G to 2 U/G from 2
D/G to NPL
U/G from NPL
Net Collection
FX Impact End Bal.
Category 1 Loan Movements (Rp Bn) – Bank Only Category 2 Loan Movements (Rp Bn) – Bank Only
27
,37
7
5,3843,117
3,652
684
1,501
19
25
,19
5
Beg. Bal. Cat. 1 D/G
U/G to 1 D/G to NPL
NPL U/G Net Collection
FX Impact End Bal.
75
4Q 2017 Loan Detail: Collectability by Segment
Loan Profile: 4Q Collectability (%) by SegmentBank Only
98.7%
82.7%
92.7% 94.0% 91.2%
1.0%
7.2%
3.5%3.8% 6.8%
2.7%
1.1% 0.5% 0.5%0.2%
5.9%
1.9% 1.3% 0.9%
Corp Comm Small Micro Cons
5
4
3
2
1261,760
128,935
57,098 58,130
90,906
2,590
11,286
2,145 2,364
6,810
4,130
453
9,191
1,182 778
921
0
25,000
50,000
75,000
100,000
125,000
150,000
175,000
200,000
225,000
250,000
275,000
300,000
Corp Comm Small Micro Cons
Loan Profile: 4Q Collectability (Rp bn) by SegmentBank Only
76
NPL Loan Detail*: Quarterly by Days Past Due
0%
10%
20%
30%
40%
50%
60%
70% Current (%)
<30 Days OD (%)
Quarterly D/G to NPL & Interest DPD - Bank Only
85
16
17
45
45
52
1,2
84
35
76
05
50
35
53
64
93
79
54
57
96
35
35
62
52
47
29
49
94
39
1,5
29
88
92
,29
12
,64
02
,04
53
,88
46
,55
41
,64
07
,74
42
,52
33
,49
41
,45
43
,57
5
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Q1
'10
Q2
'10
Q3
'10
Q4
'10
Q1
'11
Q2
'11
Q3
'11
Q4
'11
Q1
'12
Q2
'12
Q3
'12
Q4
'12
Q1
'13
Q2
'13
Q3
'13
Q4
'13
Q1
'14
Q2
'14
Q3
'14
Q4
'14
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Q2
'17
Q3
'17
Q4
'17
Rp Bn Value
Quarterly NPL Stock & Interest DPD - Bank Only
3,5
89
3,6
68
3,9
85
3,9
29
4
,30
1
4,2
61
4
,98
3
4,8
05
4
,92
7
4,6
43
4
,64
4
4,4
96
4
,81
2
4,8
63
5
,00
6
4,9
65
5
,29
4
5,3
51
5
,26
6
5,5
98
6
,07
7
7,2
83
9
,27
3
9,4
71
1
1,7
25
1
7,1
24
1
7,1
66
2
0,1
99
2
0,4
47
1
9,8
85
1
9,2
02
4
.49
6
0
5,000
10,000
15,000
20,000
25,000
Q1
'10
Q2
'10
Q3
'10
Q4
'10
Q1
'11
Q2
'11
Q3
'11
Q4
'11
Q1
'12
Q2
'12
Q3
'12
Q4
'12
Q1
'13
Q2
'13
Q3
'13
Q4
'13
Q1
'14
Q2
'14
Q3
'14
Q4
'14
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Q2
'17
Q3
'17
Q4
'17
Rp Bn Value
* Excluding Micro & Consumer Loans
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%Current (%)
<30 Days OD (%)
77
19
,42
7
20
,91
4
20
,64
5
16
,56
0
17
,10
4
16
,04
6
14
,13
1
13
,50
8
11
,67
1
12
,43
7
13
,01
0
25
,54
8
31
,00
0
35
,84
6
42
,14
5
42
,97
9
42
,85
0
43
,90
6
46
,34
0
2005
Add
Deduct
2006
Add
Deduct
2007
Add
Deduct
2008
Add
Deduct
2009
Add
Deduct
2010
Add
Deduct
2011
Add
Deduct
2012
Add
Deduct
2013
Add
Deduct
2014
Add
Deduct
2015
Add
Deduct
Q1'16
Add
Deduct
Q2'16
Add
Deduct
Q3'16
Add
Deduct
Q4'16
Add
Deduct
Q1'17
Add
Deduct
Q2'17
Add
Deduct
Q3'17
Add
Deduct
Q4'17
Others#
Write-Offs
Repayments
Restructuring
Balance
Rp4,844bn in Loans were Restructured in 4Q ‘17
IDR bn
Others# includes partial payments, FX impacts, and fluctuation in Working Capital facilities
Loans by Restructuring Type in 4Q 2017
Maturity extension;
97.3%Maturity extension
w/reduced rates; 0.9%
Maturity extension w/other restr'g*;
1.8%
*Other Restructuring includes reduction of interest rates, rescheduling of unpaid interest & extension of repayment period for unpaid interest
Restructured Loan Movement 2005 - 2017
(Rp billions) Q2 ’16 Q3 ’16 Q4 ’16 Q1 ’17 Q2 ’17 Q3 ’17 Q4 ’17
Loans Restructured
6,139 7,997 9,671 4,150 2,597 4,148 4,844
NPLCollections
150 163 211 399 329 228 525
78
Improving Asset Quality and Portfolio Management
Reorganize SAM Group
Transfering Problem Loans
Resetting Risk Assessment
Criteria
Increase Monitoring Frequency
Intensify Cash Recovery
Key Areas Remarks
• Restructuring Unit
• Recovery Unit
Focus on preventing increasing NPLs. To solve temporary problems in business’s and take the necessary steps for loan restructuring.
• Transfering Problem Loans
Transfering problem loans from business units toSAM group to be handled more effectively. We willcontinue to review for more loans to transfer.
• Update Risk Assessment Criteria
Help to reset risk assessment criteria to supportbusiness units in improving the loan originationprocess.
• Loan Monitoring
• Early Warning System
• Incentives for Loan Repayment
• Auction Frequency• Asset Marketing Unit
• Achieve higher cash recovery than last year• Accelerate loan repayment by writing off interest
and penalty• Identify targeted buyers for specific assets
Preventiative actions to improve asset quality byincreasing standardized process and upgrading risktools
79
Bus Serv10%
Plantations
Mfg-F&B
Bus Serv
Mfg-Chem
Trad-Distr
Mfg-Oth
Constr
Electricity
Trad-Ret
Trad-Oth
Mining-Oth
Mfg-Metal
Mining-Oil & Gas
Mfg-RawM
Mass Trans
Oth*
Loan Portfolio Sector Analysis, 4Q 2017
(1) Non-consolidated numbers* Each sector < 3%
* Excluding Micro & Consumer Loans Only
80
Credit Card Portfolio Showed Quality Improvement
Mandiri Credit Card Delinquency Rates (%)
75.6
87.5
61.3 45.9
69.9
95.8
111.8
128.5143.3
152.4178.5
288.2
329.1
295.9
312.3
295.0 292.9
275.0
280.8
314.0
302.2
32.6
51.4
37.430.1
53.563.8
66.579.9 88.4
93.0
110.7
138.1
177.3
212.6 212.9
197.8189.5
180.0
194.6
162.5
149.3
157.0
190.2
6.9 13.8
30.9
15.0
29.5 29.435.8
38.2
59.2 70.3
69.6
78.7
74.5
69.2
74.6
83.54
Q '0
54
Q '0
64
Q '0
74
Q '0
84
Q '0
94
Q '1
04
Q'1
14
Q'1
24
Q'1
31
Q'1
42
Q'1
43
Q'1
44
Q'1
41
Q'1
52
Q'1
53
Q'1
54
Q'1
51
Q'1
62
Q'1
63
Q'1
64
Q'1
61
Q'1
72
Q'1
73
Q'1
74
Q'1
7
NPLs (90+DPD)
Write-Offs
Recoveries
Quarterly Charge-offs, NPLs & Recoveries (Rp Bn)
10.2%
11.7%
6.0%
4.8% 4.7% 4.8% 4.6%
5.7%
6.8%6.4%
6.2%6.2%
5.7%
6.3%6.2%
6.2%
6.2%
5.3%
3.2%
2.3% 2.3% 2.3%2.2%
2.6%
3.8%
3.3%
3.6% 3.4%3.4%2.9% 3.0%
2.9%3.2%
2.9%
5.0%3.8%
2.2% 2.2%
2.5%
2.4%2.5%
3.0% 2.9%2.6%
2.6%
2.6%2.4%
2.0%
1.1% 1.1% 1.2% 1.2% 1.2%1.6%
1.6% 1.4% 1.3%1.4% 1.2%
1.4%
1.6%
4Q
'05
4Q
'06
4Q
'07
4Q
'08
4Q
'09
4Q
'10
4Q
'11
4Q
'12
4Q
'13
1Q
'14
2Q
'14
3Q
'14
4Q
'14
1Q
'15
2Q
'15
3Q
'15
4Q
'15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
30 DPD - Rp
90 DPD - Rp
30 DPD - Cards
90 DPD - Cards
81
Staffing and Distribution Network Growth
22
,90
9
25
,23
6
27
,90
7
30
,76
2
33
,98
2
34
,69
6
36
,73
7
37
,17
3
37
,76
0
38
,37
6
38
,94
0
38
,70
6
38
,58
4
38
,38
2
38
,30
7
20
09
20
10
20
11
20
12
20
13
20
14
20
15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
1,0
95
1,3
70
1,5
37
1,8
10
2,0
50
2,3
12
2,4
57
2,4
60
2,4
72
2,5
05
2,5
99
2,6
01
2,6
03
2,6
17
2,6
31
20
09
20
10
20
11
20
12
20
13
20
14
20
15
1Q
'16
2Q
'16
3Q
'16
4Q
'16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
Employees
Domestic Branch Network
ATM Network
ATM-Link Network
4,9
96
6,4
96
8,9
96
10
,98
5
11
,51
4
15
,34
4
17
,38
8
17
,46
1
17
,69
4
17
,69
5
17
,69
5
17
,76
6
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
12
,66
6
18
,32
1
22
,79
4
35
,30
0
39
,85
4
47
,32
7
53
,95
7
60
,50
8
60
,74
0
60
,91
7
61
,62
6
62
,08
6
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
1Q
'17
2Q
'17
3Q
'17
4Q
'17
82
4Q 2017 Loan Detail*: Downgrades to NPL
3
4
5
Current
<30 Days
31-60 Days
61-90 Days
>90 Days
Trad-Distr
Mfg-RawM
Trad-Ret
Mfg
Trad-Oth
Others
Rp
WC
InvestExport
Consumer
Corp
Comm
SmallBusiness
Micro
Cons
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Currency Purpose Segment
Loan Profile: 4Q NPL Downgrades Only (Rp 4,468 Bn) Bank OnlyThe downgrade to Non-Performing
Loan in 4Q totaled Rp 4,468 Bn. Of
these loans:
59.7% were more than 90 days overdue on interest payments
56.4% came from our Commercial Portfolio
Largest downgrades by sector:
Distribution Trading
Raw Material Manufacturing
Retail Trading
99.9% were IDR loans
81.2% were Working Capital loans.
* Excluding Credit Cards and Auto Loans
83
4Q 2017 Loan Detail*: Non-Performing Loans
3
4
5
Current
<30 Days31-60 Days61-90 Days
>90 Days
Trad-Distr
Mfg-RawM
Mfg-Chem
Mfg-F&B
Trad-Ret
Mining-Oil & Gas
Other Mfg
Mass Trans
Others
Rp
Fx
WC
Invest
Consumer
Syndication
Corp
Comm
Small
Micro
Cons
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Currency Purpose Segment
Loan Profile: 4Q Non-Performing Loans Only (Rp 21,657 Bn) Bank Only
64.5% were more than 90 days overdue on interest payments
72.0% are to Commercial customers
71.7% are Working Capital loans and 18.8% are Investment loans
Primary sectors are: Trading Distributions Raw Material Manufacturing Chemical Manufacturing
93.7% are Rp loans
NPLs totaled Rp 21,657 Bn in 4Q.
Of these NPLs in 4Q:
* Excluding Credit Cards and Auto Loans
84
4Q 2017 Loan Detail*: Downgrades to Cat. 2
Corp
Comm
Small
Micro
Cons
Current
1 Day
<30 Days
31-60 Days
61+ Days
Mass Trans
Trad-Distr
Trad-Ret
Mfg-Metal
Mfg-Chem
Bus Serv
Other Mfg
Others
Rp
Fx
WC
Invest
Consumer
Export
2000-20042005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Segment Days Aging Sector Currency Purpose Origin Year
Loan Profile: 4Q Downgrades to Cat. 2 Only (Rp 5,320 Bn) Bank OnlyRp 5,320 Bn loans were downgraded to
Category 2 in 4Q. Of the Special Mention
Loans downgraded:
31.1% are from Commercial and 29.6% are from Consumer segment
43.0% are less than 30 days overdue and 30.5% are current in interest payments
Primary sectors downgraded are: Mass Transportation Distribution Trading Retail Trading
83.5% are Rp loans
41.0% are Working Capital loans
* Excluding Credit Cards and Auto Loans
85
4Q 2017 Loan Detail*: Category 2 LoansLoan Profile: 4Q Category 2 Loans Only (Rp 22,964 Bn) Bank Only
Rp 22,964 Bn loans were in Category 2
in 4Q. Of these Special Mention loans:
49.1% are to Commercial customers
53.6% are current or 1 day overdue, with an additional 19.3% less than 30 days overdue in interest payments
Primary sectors in Category 2 are: Chemicals Manufacturing Raw Materials Manufacturing Mass Transportation
84.1% are Rp loans
65.0% are Working Capital loans
72.1% were Category 2 in 3Q ‘17
Corp
Comm
Small
Micro
Cons
Current
1 Day
<30 Days
31-60 Days
61- 90 Days
Mfg-Chem
Mfg-RawM
Mass Trans
Mfg-Metal
Mfg-Text
Trad-Distr
Trad-Ret
Other Mfg
Plantations
Others
Rp
Fx
WC
Invest
Consumer
Export
2000-2004
2005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Segment Days Aging Sector Currency Purpose Origin Year
* Excluding Credit Cards and Auto Loans
86
4Q 2017 Loan Detail: Category 2 Micro & Consumer
Loan Profile: 4Q Category 2 Loans Micro & Consumer Bank OnlyRp 7,900 Bn in Micro and Consumer
loans were in Category 2 in 4Q. Of
these Special Mention loans:
74% are to Consumer segments
23% are less than a week overdue
44% are from Mortgage product
Consumer
Micro
1 - 6 days
7 - 14 days
15 - 30 days
31 - 60 days
61- 90 Days
Mortgage
KUM
Auto Loan
KTA
KSMKKP
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Segment Days Aging Product
87
4Q 2017 Loan Detail*: Upgrades to PL
1
2
Comm
Small
Micro
Cons
Mass Trans
Trad-Ret
Others
Rp
Program
Invest
2005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Segment Sector Currency Purpose Origin Year
Loan Profile: 4Q Upgrades to PL (Rp 731.9 Bn) Bank OnlyLoans upgraded to PL in 4Q totaled Rp
731.9 Bn. Of these loans:
69.8% are to Commercial customers
97.8% upgraded loans originated later than 2010
Largest upgrades by sector:
Mass Transportation
Retail Trading
All are Rp loans
68.8% are Investment loans
* Excluding Credit Cards and Auto Loans
88
4Q 2017 Loan Detail*: Performing Loans
1
2
Corp
Comm
SmallBusiness
Micro
Cons
Plantations
Mfg
Mfg-F&B
Bus Serv
Mining
Mfg-Chem
Constr
Electricity
Trans
Trad-Distr
Trad-Ret
Trad-Oth
Oth
Rp
Fx
WC
Invest
Consumer
Syndication
Export
2000-20042005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Segment Sector Currency Purpose Origin Year
Loan Profile: 4Q Performing Loans Only (Rp 585,530 Bn) Bank OnlyRp 585,530 Bn loans were performing in
4Q. Of these performing loans:
45.1% are to Corporate customers & 23.9% are to Commercial customers
98.1% originated since 2005
Primary sectors are:
Plantations
Business Services
F&B Manufacturing
82.2% are Rupiah loans
44.3% are Working Capital loans; 28.4% are Investment loans
* Excluding Credit Cards and Auto Loans
1
2
3
4
5
Current
<30 Days31-60 Days61-90 Days
>90 Days
Mfg-Chem
Plantations
Mfg-RawM
Trad-Distr
Mass Trans
Bus Serv
Mfg-Text
Mfg-Metal
Mfg-F&B
Trad-Imp
Trad-Oth
Mining-O&G
Oth
Rp
Fx
Syndication
WC
Invest
Commercial
Corporate
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int Aging Sector Currency Purpose Segment89
4Q 2017 Loan Detail*: Restructured LoansLoan Profile: 4Q Restructured Loans Only (Rp46,340 Bn) Bank Only
Of the remaining Rp 46,340 billion in restructured wholesale loans in 4Q :
72.9% are Performing
79.4% of Restructured Loans are current in interest payments
Primary sectors are:
Chemical Manufacturing
Plantations
Raw Material Manufacturing
73.8% are Rp loans
49.4% are Working Capital loans
68.3% are to Commercial customers
* Wholesale Loans Only
90
4Q 2017 Loan Detail*: Rupiah Loans
1
235
Current
1 Day
<30 Days
31-60 Days
61+ Days
Plantations
Other Mfg
Bus Serv
Mfg-F&B
Trad-Distr
Constr
Electricity
Trad-Ret
Mfg-Chem
Trans
Others
Corp
Comm
Small
Micro
Cons
WC
Invest
Consumer
SyndicationExport
2000-20042005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Segment Purpose Origin Year
96.0% are performing loans, with 3.9% in Category 2
46.4% of Category 2 loans are current in interest payments
Primary sectors in Rupiah loans are: Plantations Business Services F&B Manufacturing
35.4% are Corporate loans
49.5% are Working Capital loans, 24.9% Investment loans
Loan Profile: 4Q Rupiah Loans Only (Rp 501,398 Bn) Bank OnlyRp 501,398 billion in loans were Rupiah denominated in 4Q. Of the Rupiah Loans in 4Q:
* Excluding Credit Cards and Auto Loans
91
4Q 2017 Loan Detail*: FX Loans
1
235
Current
1 Day<30 Days61+ Days
Mining-Oil & Gas
Mfg-F&B
Mining-Metal Ore
Trading
Soc Serv
Mfg-Chem
Mfg
Plantations
Mfg-RawM
Utilities
Mass Trans
Others
Corp
Comm
Small
Invest
WC
Syndication
ExportEmployee
2000-20042005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Segment Purpose Origin Year
98.7% are performing loans
92.3% of Category 2 loans are current in interest payments
Primary sectors in FX loans are: Oil & Gas Mining F&B Manufacturing Metal Ore Mining
82.9% are Corporate loans
43.1% are Investment loans; 24.9% are Syndication loans
Loan Profile:4Q FX Loans Only (Rp 105,789 Bn) Bank OnlyRp 105,789 Bn in loans were FX denominated in 4Q. Of the FX Loans in 4Q:
* Excluding Credit Cards and Auto Loans
92
4Q 2017 Loan Detail: Corporate Loans
99.6% are performing loans, with 1.0% in Category 2
90.2 Category 2 loans are current in interest payments
Primary sectors in Corporate are: Plantations Food & Beverages
Manufacturing Business Services
67.0% are Rupiah loans
39.3% are Investment loans; 40.2% are Working Capital loans
Loan Profile: 4Q Corporate Loans Only (Rp 265,339 Bn) Bank OnlyRp 265,339 billion in loans were in the Corporate portfolio in 4Q. Of the Corporate Loans in 4Q :
1
25
Current
1 Day
61+ Days
Mfg-F&B
Plantations
Mfg
Bus Serv
Electricity
Trading
Mfg-Chem
Constr
Mining-Oil & Gas
Mining-Metal Ore
Others
Rp
Fx
WC
Invest
Syndication
Export
2000-20042005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Currency Purpose Origin Year
93
4Q 2017 Loan Detail: Commercial Loans
1
2
345
Current
<30 Days
31-60 Days
61+ Days
Plantations
Bus Serv
Trad-Distr
Mfg
Mfg-Chem
Mass Trans
Trad-Oth
Mfg-F&B
Mfg-RawM
Mfg-Metal
Constr
Mining
Others
Rp
Fx
WC
Invest
ExportConsumer
2000-2004
2005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Currency Purpose Origin Year
90.0% are performing loans, with 7.2% in Category 2
78.8% of Category 2 loans are current in interest payments
Primary sectors in Commercial are: Plantations Trading Distribution Business Services
88.9% are Rupiah loans
60.0% are Working Capital loans, 36.3% are Investment loans
Loan Profile: 4Q Commercial Loans Only (Rp 155,820 Bn) Bank OnlyRp155,820 Billion in loans were in the Commercial portfolio in 4Q. Of the Commercial Loans in 4Q:
94
4Q 2017 Loan Detail: Small Business Loans
1
245
Current
1 Day
<30 Days
31-60 Days
61+ Days
Trad-Ret
Trad-Distr
Household Equip.
Plantations
Bus Serv
Mfg
Other Trading
Constr
Others
Fx
Rp
WC
Invest
Consumer
Program
2000-2004
2005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Sector Currency Purpose Origin Year
96.2% are performing loans, with 3.5% in Category 2
23.4% of Category 2 loans are current in interest payments
Primary sectors in Small Business are: Retail Trading Distribution Trading Household Equipment
98.6% are Rupiah loans
66.5% are Working Capital loans
Loan Profile: 4Q Small Business Loans Only (Rp 61,576 Bn) Bank OnlyRp 61,576 Bn in loans were in the Small Business portfolio in 4Q of the Small Business Loans in 4Q:
95
4Q 2017 Loan Detail: Micro Loans
1
245
Current
1 Day
<30 Days
31-60 Days
61+ Days
KUM
KSM
Rp
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Product Currency Purpose
97.8% are performing loans, with 3.8% in Category 2
33.0% of Category 2 loans are less than 30 days overdue in interest payments
54.7% are Productive loans
All are Rupiah loans
Loan Profile: 4Q Micro Loans Only (Rp 61,870 Bn) Bank OnlyRp 61,870 Bn in loans were in the Micro portfolio in 4Q. Of this Micro Loans in 4Q:
96
4Q 2017 Loan Detail*: Consumer Loans
1
2
45
Current
1 Day
<30 Days
31-60 Days
61+ Days Home Equity
Mortgage
Employee
Payroll
Rp
2005-2009
2010-2012
2013-2015
2016-2017
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collect. Int. Aging Product Currency Purpose
97.8% are performing loans, with 7.3% in Category 2
51.9% of Category 2 loans are less than 30 days overdue in interest payments
52.8% are Mortgage
All are Rupiah loans
Loan Profile: 4Q Consumer Loans Only (Rp 62,582 Bn) Bank OnlyRp 62,582 Bn in loans were in the Consumer portfolio in 4Q. Of this Consumer Loans in 4Q:
* Excluding Credit Cards and Auto Loans
97
Loan growth, Quality & Provisioning Relative to Peers Bank Only, As of September 2017
21
0%
19
1%
17
5%
14
7%
14
4%
11
0%
10
2%
87
%
54
%
40
%
BR
I
BC
A
Perm
ata
BN
I
Man
diri
CIM
B N
iaga
Dan
amo
n
Pan
in
Mayb
ank
BTN
Ratio of Provisions to NPL(%)
66
4,5
23
60
5,8
85
43
9,8
84
39
8,4
50
18
4,5
02
17
5,2
31
12
4,6
53
10
8,7
97
94
,37
4
92
,47
6
BR
I
Man
diri
BC
A
BN
I
BTN
CIM
B N
iaga
Pan
in
Mayb
ank
Dan
amo
n
Perm
ata
Total Loans(Rp bn)
Loan Growth (%)
0.4
%
0.7
%
0.8
%
0.8
%
1.1
%
1.8
%
2.0
%
2.0
%
2.1
%
2.6
%
BC
A
Pan
in
BN
I
Man
diri
BR
I
Perm
ata
Dan
amo
n
CIM
B N
iaga
BTN
Mayb
ank
NPL Ratio (Net)(%)
10
9.8
%
93
.8%
92
.0%
91
.2%
90
.4%
89
.1%
87
.9%
87
.6%
82
.8%
74
.7%
BTN
Dan
amo
n
CIM
B N
iaga
Pan
in
BR
I
Man
diri
BN
I
Mayb
ank
Perm
ata
BC
A
Loan to Deposit Ratio(%)
1.5
%
2.2
%
2.8
%
2.9
%
3.1
%
3.6
%
3.7
%
4.0
%
4.2
%
4.7
%
BC
A
BR
I
BN
I
Pan
in
BTN
Dan
amo
n
Man
diri
CIM
B N
iaga
Mayb
ank
Perm
ata
NPL Ratio (Gross)(%)
Average
20
.0%
13
.9%
13
.1%
10
.1%
8.1
%
4.5
%
4.2
%
3.1
%
-1.0
%
-17
.2%
BTN
BC
A
BN
I
BR
I
Man
diri
Pan
in
CIM
B N
iaga
Mayb
ank
Dan
amo
n
Perm
ata
98
Asset and Liability Mix Relative to PeersBank Only, As of September 2017
2.1
%
2.8
%
3.0
%
3.5
%
3.8
%
4.1
%
5.1
%
5.2
%
5.2
%
5.8
%
BC
A
Man
diri
BN
I
BR
I
Dan
amo
n
CIM
B N
iaga
Perm
ata
Pan
in
Mayb
ank
BTN
82
.5%
74
.1%
73
.9%
70
.8%
70
.6%
70
.4%
69
.8%
68
.6%
66
.4%
64
.2%
BTN
CIM
B N
iaga
Mayb
ank
Dan
amo
n
BR
I
Man
diri
BN
I
Pan
in
Perm
ata
BC
A
74
.5%
66
.8%
61
.0%
57
.0%
55
.3%
51
.2%
48
.2%
47
.6%
40
.1%
37
.7%
BC
A
Man
diri
BN
I
BR
I
CIM
B N
iaga
BTN
Dan
amo
n
Perm
ata
Mayb
ank
Pan
in
99
3,1
01
94
0,6
65
72
5,5
18
62
2,9
42
24
9,3
01
23
1,9
35
19
5,3
74
15
6,6
14
15
0,3
85
14
8,5
93
BR
I
Man
diri
BC
A
BN
I
CIM
B N
iaga
BTN
Pan
in
Mayb
ank
Perm
ata
Dan
amo
n
Loans to Total Earning Assets(%)
Cost of Funds (p.a.)(%)
Total Assets(Rp bn)
Low Cost Deposit Ratio(%)
10
.6%
9.6
%
8.9
%
8.7
%
8.5
%
8.4
%
8.1
%
8.0
%
7.6
%
7.6
%
BR
I
Dan
amo
n
BTN
Pan
in
CIM
B N
iaga
Mayb
ank
BN
I
Man
diri
BC
A
Perm
ata
Yield on Assets (p.a.)(%)
73
5,1
47
67
8,9
72
57
4,4
71
45
3,4
88
17
0,5
46
15
3,4
08
13
6,6
80
10
5,4
90
97
,91
6
96
,91
9
BR
I
Man
diri
BC
A
BN
I
CIM
B N
iaga
BTN
Pan
in
Mayb
ank
Perm
ata
Dan
amo
n
Total Deposits(Rp tn)
Average
99
Efficiency Measures Relative to PeersBank Only, As of September 2017
40
.9%
41
.3%
42
.6%
43
.6%
45
.0%
45
.6%
45
.9%
53
.3%
59
.5%
61
.7%
BR
I
Man
diri
BN
I
Dan
amo
n
BC
A
CIM
B N
iaga
Pan
in
Perm
ata
Mayb
ank
BTN
81
6
60
3
40
2
38
8
19
7
19
3
17
3
16
5
10
0 94
BN
I
BC
A
BR
I
Man
diri
BTN
Dan
amo
n
Mayb
ank
CIM
B N
iaga
Pan
in
Perm
ata
21
,44
5
18
,61
2
17
,69
0
15
,48
6
15
,07
8
13
,21
6
13
,13
8
12
,14
3
11
,47
2
3,2
06
BC
A
BN
I
Man
diri
Mayb
ank
BTN
Perm
ata
CIM
B N
iaga
BR
I
Pan
in
Dan
amo
n
18
,13
5
16
,42
1
16
,35
3
15
,97
1
15
,78
6
13
,49
9
12
,48
2
10
,97
6
10
,46
3
3,1
22
BTN
BC
A
BN
I
Mayb
ank
Man
diri
CIM
B N
iaga
Perm
ata
BR
I
Pan
in
Dan
amo
n
Profit/ Employee(Rp Mn)
Cost/ Income(%)
Loans/ Employee(Rp Mn)
Deposits/ Employee(Rp Mn)
14
97
10
02
97
2
80
2
50
7
47
0
44
2
44
2
24
4
24
2
BC
A
BN
I
Man
diri
BR
I
BTN
Mayb
ank
Pan
in
CIM
B N
iaga
Dan
amo
n
Perm
ata
Pre Tax Income/Employee(Rp Mn)
2.8
%
3.0
%
4.1
%
4.1
%
4.1
%
4.4
%
5.2
%
5.3
%
5.5
%
5.8
%
Pan
in
BTN
BN
I
BC
A
Mayb
ank
Man
diri
CIM
B N
iaga
Dan
amo
n
Perm
ata
BR
I
Cost/Assets(%)*
*AnnualizedAverage
100
Measures of Scale and Returns Relative to PeersBank Only, As of September 2017
19
.3%
19
.1%
16
.3%
15
.9%
14
.7%
11
.5%
10
.0%
9.3
%
8.8
% 6.2
%
BR
I
BC
A
BTN
BN
I
Man
diri
Dan
amo
n
Mayb
ank
Pan
in
CIM
B N
iaga
Perm
ata
2,6
17
2,1
02
2,0
67
1,2
25
1,1
00
90
3
63
5
56
2
49
0
41
4
Man
diri
BN
I
BR
I
BC
A
Dan
amo
n
BTN
Perm
ata
Pan
in
CIM
B N
iaga
Mayb
ank
8.1
%
7.1
%
6.2
%
5.6
%
5.6
%
5.5
%
4.5
%
4.5
%
4.5
%
3.9
%
BR
I
Dan
amo
n
BC
A
Man
diri
CIM
B N
iaga
BN
I
Mayb
ank
BTN
Pan
in
Perm
ata
60
,54
2
38
,38
2
30
,22
6
26
,78
8
24
,36
6
12
,98
1
11
,91
4
10
,17
4
7,4
09
6,8
12
BR
I
Man
diri
Dan
amo
n
BC
A
BN
I
CIM
B N
iaga
Pan
in
BTN
Perm
ata
Mayb
ank
Branches
Return on Equity (After Tax)(%)
Employees
Net Interest Margins(%)
3.8
%
3.3
%
2.8
%
2.7
%
2.7
%
1.8
%
1.6
%
1.6
%
1.4
%
0.8
%
BC
A
BR
I
BN
I
Dan
amo
n
Man
diri
Pan
in
CIM
B N
iaga
BTN
Mayb
ank
Perm
ata
Return on Assets (Before Tax)(%)
24
,80
2
17
,96
6
17
,69
5
17
,31
4
4,0
33
1,9
64
1,6
09
1,4
31
1,0
00
98
2
BR
I
BN
I
Man
diri
BC
A
CIM
B N
iaga
BTN
Mayb
ank
Dan
amo
n
Pan
in
Perm
ata
ATMs
Average
Notes
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
…………………………………………………………………………………………..
101
The analysts listed above actively follow Bank Mandiri, but not all have issued research reports or formally initiated coverage.
Equity Research Contact Details
BROKERAGE ANALYST TELEPHONE E-MAIL
BAHANA SECURITIES Henry Wibowo 62 21 250 5081 ext. 3622 [email protected]
BANK OF AMERICA-MERRILL LYNCH Anand Swaminathan 65 6678 0419 [email protected]
BCA SEKURITAS Gilang Purnama - [email protected]
CIMB SECURITIES Jovent Giovanny 62 21 515 1330 ext. 262 [email protected]
CITI INVESTMENT RESEARCH Salman Ali 62 21 2924 9219 [email protected]
CLSA LIMITED Sarina Lesmina 62 21 2554 8820 [email protected]
CREDIT SUISSE Sanjay Jain 852 2101 6088 [email protected]
DANAREKSA SEKURITAS Helmy Kristanto 62 21 29555 777 ext. 3510 [email protected]
DBS VICKERS SECURITIES Lim Sue Lin 603 2711 0971 [email protected]
DEUTSCHE VERDHANA SECURITIES Raymond Kosasih 62 21 2964 4525 [email protected]
GOLDMAN SACHS (ASIA) Melissa Kuang 65 6889 2869 [email protected]
HSBC LTD Loo KarWeng 65 6239 0654 [email protected]
INDO PREMIER SECURITIES Stephan Hasjim 62 21 5793 1168 [email protected]
J.P. MORGAN ASIA Harsh Modi 65 6882 2450 [email protected]
KIM ENG SECURITIES Rahmi Marina 62 21 2557 1188 [email protected]
MACQUARIE CAPITAL SECURITIES INDONESIA Jayden Vantarakis 62 21 2598 8310 [email protected]
MIRAE ASSET SEKURITAS Taye Shim 62 21 515 3281 [email protected]
MORGAN STANLEY Mulya Chandra 62 21 3048 8125 [email protected]
NOMURA Marcus Chua 65 9646 3168 [email protected]
SANFORD C. BERNSTEIN Kevin Kwek 65 6230 4650 [email protected]
UBS Joshua Tanja 62 21 574 0111 [email protected]
UOB KAY HIAN Alexander Margaronis 62 21 2993 3876 [email protected]
PT Bank Mandiri (Persero) Tbk
PLAZA MANDIRIJl. Jend. Gatot Subroto Kav.36-38Jakarta 12190, IndonesiaTel: 62-21 526 5045Fax: 62-21 527 4477, 527 5577Call Center: 14000www.bankmandiri.co.id
Contact Information:Investor Relations
Tel: +62 21 524 5085Fax: +62 21 5290 4249
E-mail: [email protected]://ir.bankmandiri.co.id
Corporate SecretaryTel: +62 21 524 5740
Fax:: +62 21 526 8246
