PS Culture Matters Presentation Hlo

Copyright © 2012 PS Culture Matters, a division of People Statements, LLC

Accountable Culture

Management

Ted Garnett, President


Confidential

Our Beliefs

We believe

• improving your company culture will improve everything, especially your bottom line.

• investing in people and hearing their voice is motivating, empowering and RIGHT.

• every company can transform their existing culture into a High Performance Culture

We work to make the world a better place by making

every company a better place to work. We are enablers with

the purpose of increasing the leverage of your greatest

and most under-utilized asset – YOUR PEOPLE.


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Creating a High

Performance Culture

is a Process –

NOT AN EVENT

“Lather, Wash, Rinse, Repeat.”

Accountable Culture Management allows

leaders to get results with their most important

asset…THEIR PEOPLE…in the same type of

approach that we manage every other part of

the business. We don’t just get financial or

operational or marketing statements once a

year and work on it when it fails do we? Why

would we treat our Most Valuable Asset with any

less rigor and valued approach?

You can’t have a high performing organization

without a high performance culture – studies

prove it and you already knew it!


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Our Approach Protect and Insure. At PS Culture Matters people are our most important assets, and we take care of our people.

We frame out the talent by looking at every level of employee. No matter how small the part, each and every employee

plays an important role in the company’s culture and every voice should be heard. We are not just another survey

company, our executive team is in the frontline helping you to identify the problem and implementing a cure.

Practical Executive

Advice PS Culture Matters translates Human Capital Management issues to bottom line business planning, providing relevant,

practical advice for management decision makers.

Versatility We offer extensive experience in organizational development/training, business process improvement and tracking,

performance measurement and evaluation, employee benefits, and HR policy and legal issues giving us the versatility to

customize presentations for nearly any business audience.

HR Insights With a background in high-turnover industries, we offer valuable insights into how to recruit and retain talented employees,

including developing/delivering effective training, directing strategic business planning and evaluating organizational

communication tools.

Strategies for

Every Level As a generalist, we can speak to a broad spectrum of effective business impact planning and implementation issues,

adapting our strategies to CEOs and specialists.

Straight Talk We favor direct and candid assessment about results orientation—and implementation that will drive execution and return on

investment.

Engaging Delivery Our fast-paced delivery, witty style, and call to action will provide your event with the perfect opening or closing keynote

address at an affordable budget.


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Partial List of Clients


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GAPM™ Value Statements

• Economical and easy-to-use Culture

Management System

• Customizable to comfortably fit into any company

• Scales from reporting on full enterprises down to

specific departmental breakouts

• Provides the automation necessary to easily

execute the Accountable Culture Impact Chain to

measure cultural shift on an on going basis

• Provides Objective Visibility into Accountability

• Increases Employee Engagement

• Implement real Consensus Management and

avoids the tendency to manage change by listening

only to “squeaky wheel” employees

• Provides actionable “Insight to Causes” of cultural

challenges

• Provides a “Framework for Action”

• “Factual Basis” for making decisions

• Links “Soft” cultural values to “Hard” measurable

outcomes

• Uncovers highest impacting “Opportunities for

Change”

• Retains employee anonymity and confidentiality

• Provides a leading indicator to business

performance

• Facilitates team building and improves team

performance


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Sample Survey Questions

33 Metrics in 5 SPEED Categories:

Structure

Productivity

Engagement

Execution

Due Diligence

Metrics that address the three E’s are included

•Customization to each organization is optional

•Roll out meeting gives directions to employees

•Confidential does not equal Optional!


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Sample Consolidated

GAPM™ Scores


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Powerful Reporting


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Can we measure and improve

culture issues?

Notice from Aug to Dec 06 this organization made nice gains, and they’d be

tempted to celebrate! However when we throw in the comparison to the

index (dotted), we see they went from bad to average, what you want to

target is ABOVE average right?

They went on to do that in Sept-Dec of 2007. Prior to GAPM™ we’ve never

had this ability to compare ongoing organizational development!


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Tools

Depending on your budget we will prescribe the right diagnosis or remedy.


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GAPM™ Best Practices Suggested Timeline of Events

2-4 Weeks Prior

to the 1st Take

Just After

Mo. 1 Take

Just Before

Mo. 2 Take

Just After

Mo. 2 Take

Just After

Mo. 3 Take

Just After

Mo. 4 Take

Every Month

Forward

GAPM™ 1

Determine

Roll Out

Meeting

Dates

Re-communicate

that the reports will

not be analyzed

until we have 3

months worth to

look at, but thank

them for

participating.

GAPM™ 2

Remind

participants that

GAPM™ is about

to open and

encourage honest,

candid

participation.

GAPM™ 3

Re-communicate

appreciation for

those who

contributed

reminding all that

data will be shared

after month 3.

GAPM™ 4

Remind

Participants that

reports will be out

the 3rd working day

of the following

month and that the

results will be

shared this month.

Update participants

with Month 4 data,

engage them as to

what metrics(s) the

organization should

work on and begin

that process.

Thank participants

for their input by

sharing/updating

them on the going

results and

continuing to

engage solutions

that positively

impact low metrics.

Prep Month 1 Month 2 Month 3 Month 4…

Let them know at rollout that

month-one data is valuable, but

we will not work with the data

until months 3-4.

You will get participation

percentage in month 1, so you

can share that to let them know

our rate of participation for

month 1.

While management will get

reports to look at, it does take 3

data points to make a trend so

we suggest only distributing

participation percentage to the

participants again in month 2.

Plan how you will share data.

Implement data share. We

suggest not engaging a metric,

just get everybody

digesting/analyzing this month.

Use Months 1-4 as a base line

and engage a metric. Make an

action plan to implement an

approach to positively impact

the metrics(s) the organization

chooses. Share metric progress

every month through continued

implementation of action plan

goals.

Moving from Evaluation, to Analysis, to Implementation


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Partnerships The PS Culture Matters’ Accountable Culture Management System

with our GAPM™ helps associate partners drive new revenue streams,

generate additional profits and recurring revenue, and meet the needs

of clients. To help partners reach these goals, PS Culture Matters

provides solid support throughout the marking, sales, implementation,

and support process.

Our Philosophy

We treat every relationship with one of our Associates as if it were a

partnership and every partnership is an opportunity to understand our

partner’s needs and work together to deliver client results. We’re not

interested in a one-time sale, but in a long-term client success.

PS Culture Matters cultivates long-term relationships that grow along

with our partners’ PS Culture Matters based business practice.

Difference

Unlike many traditional software vendors, PS Culture Matters is

dedicated to creating lasting partnerships that aren’t limited to the

short-term goal of an initial sale. To support PS Culture Matters

long-range focus and partner success, we’ve built our partner

engagement methodology on the rock-solid foundation of our core

values: Success, Results, Resolve, Teamwork and Character.


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Partnership Approach

Our Joint Value to Clients

•Our combined experience of our

consulting community provides more

flexible services

•Together we combine the advantages

of PS Culture Matters Accountable

Culture Management System with

partner domain expertise to develop a

variety of robust, easy-to-use, vertical

and horizontal solutions

•Together we more deeply understand

clients’ needs and provide them with a

faster ROI

•Together we merge our services into a

larger, virtual team that clients can

access more easily

PS Culture Matters’ Value to Partners with GAPM™

Rapid ROI

Because GAPM™ is a on-demand system solution with automated data processing and is easily

customized, clients can be up and running in a very short time.

Low Cost

GAPM™ is a 100% Software-as-a-Service solution, so there is no software to download

and install, no hardware to buy and no data warehouses to build and maintain;

clients pay only for what they use.

Powerful

GAPM™ has the analytical depth clients need to quickly and objectively measure their

company culture, create impactful action plans and preform critical trend analysis.

Easy to Update

GAPM™ automatically updates dashboards and reports as new data becomes available,

freeing clients from re-creating analysis every evaluation period.

Highly Scalable

As an easy-to-use, on-demand solution, GAPM™ quickly scales from full enterprise

reporting to granular departmental breakout reporting.

World-Class Security

GAPM™ protects the safety of clients’ information with a state-of-the-art;

secure data center; strict internal system controls; and external IT support to ensure the

confidentiality of client data and process.


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Q&A

So what's your

GAPM™ Score?

Documents

PS Culture Matters Presentation Hlo