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Providing Exclusive Services: Business Oriented Document Management Solution for Enterprise. Alexander Mitrovich, Director Corporate Clients Nikolay Priezhiy EDMS Program manager. Global Document Exchange February,4 2006. Agenda. Introduction EDMS: Challenges EDMS: Solution - PowerPoint PPT Presentation
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Providing Exclusive Services:Providing Exclusive Services:Business Oriented Document Business Oriented Document Management Solution for EnterpriseManagement Solution for EnterpriseAlexander Mitrovich, Director Corporate ClientsNikolay Priezhiy EDMS Program manager
Global Document Exchange
February,4 2006
AgendaAgenda
Introduction EDMS: Challenges EDMS: Solution Business Oriented EDMS
Business Challenges Design Implementation
Cross Business Document Sharing Business Challenges Design Implementation
User support and application monitoring Conclusion Q&A
• Outsourcing of complex custom software development• 5 development centers in Russia & Ukraine, multiple offices
in the US & UK• >1500 FTEs• CMM & CMMI 5, ISO 9001, BS7799• Enterprise Applications for: Boeing, Deutsche Bank, Intel,
Dell, Thomson, Caterpillar… • Product Development for: IBM, Jabber, Ping Identity…
LUXOFT
EDMS: ChallengesEDMS: Challenges
In-House DevelopmentCustomisation Of Standard Documentum Solutions
Outsourcing to LUXOFTDevelopment of Business Oriented Platform
Client EDMS 1
Client EDMS 2
Luxoft EDMS 1
LUXOFT EDMS 2
2002 2003 2004 2005 2006
LUXOFT EDMS 3
EDMS: Business Challenges EDMS: Business Challenges
To implement an enterprise wide document management and workflow architecture providing…..
• Controls around global document access and storage• Control costs by ensuring efficiency in development
and support of Document Management applications• Satisfy increasing audit and regulatory requirements• Provide global reach to documentation• Facilitate the move of operational services to low cost
locations• Encourage document reuse across businesses • Support a meta data strategy across the Enterprise• Consistent knowledge and relationship management
EDMS: Business ContextEDMS: Business Context
Numerous Business Processes run globally by geographically distributed business groups
Business Processes are supported by informational systems provided by different vendors
Business Groups need Document management solutions meeting business specific requirements varying from document archiving to seamless integration with business information system and distributed workflow support
EDMS: SolutionEDMS: Solution
This can be achieved by providing the following products…..
Product MarketBusines Oriented EDMS (Light Weight Application):
Storage/Search & Retrieval
Cost Effective initial deploymentPaper Intensive operations provided with basic level repository and access control Document Upload, Find and Retrieval Compliance Approved Storage Ability to plug into ECB
Business Oriented EDMS (Full Scale)
Business Process Workflow
Specific business processes Diverse user groups with varying responsibilities Heavy regulatory requirements Custom Business Workflow Bi-Directional Integration with external systems
Enterprise Content Bus Cross business document sharing
Supplementary Applications User Support and Application Monitoring
…
LWA DesignLWA Design
Business Oriented EDMS: AdvantagesBusiness Oriented EDMS: Advantages
LWA Based (17 CRs)
0
2
4
6
8
10
12
"From scratch" (156 CRs)
0
2
4
6
8
10
12
Submit Date
Document Sharing: Business ChallengesDocument Sharing: Business Challenges
Prevent duplication of effort in document sourcing Improve client perception by not repeatedly requesting same
information Reduce Compliance burden, once a document is
verified/ratified for one process, it is good for all other processes requiring same document for the life of the document
Improve Document review cycle as document is retained only once, need only be reviewed in one place
Reduce business process turnaround time by virtue of the above
Eliminate duplicate content storage Provide comprehensive information for decision makers
ECB: ArchitectureECB: Architecture
Content Owners
Content Consumers
Business system Business Process EDMS
Business system
Business system
Business Process EDMS
Business Process EDMS
Other EDMS
Other EDMS
Other EDMS
Enterprise Content Bus
Ref
eren
ce D
ata
Con
tent
inve
ntor
y
Nat
ive
AP
I
Business system
Business system
Business system
Business Process
Oriented EDMS
Business Process EDMS
Business Process EDMS
Business Process EDMS
Business Process
Oriented EDMS
Con
tent
WS
Con
tent
WS
HTM
L P
ages
Con
tent
WS
ECB: Product LineECB: Product Line
•ECB - a middleware between Document Consumers and Document Owners•ECB Presentation Server – pre-built “default” GUI implementation for Document Consumers.•ECB Libraries for Document Consumers – set of libraries, supporting communications between Document Consumer and ECB.•ECB Agent for Document Owners – pre-built extendible implementation of Web Services Endpoint and Security Model.
ECB: Global Content SearchECB: Global Content Search
Support & QoS MonitoringSupport & QoS Monitoring
Exclusive Service for YouExclusive Service for You
1 2 3 4 5 6
Components for WSS, PS
4 5 6
Development of Basic application for 1-2 busimess
processes
Platform Development
1 2 3 4 5 6
Evolution of basic applications
1 2 3
Development of Basic application
Platform Utilisation
4 5 6
Development of Supplementary applications
7 8 9
ECB utilization
ECB Development1 2 3 4 5 6 7 8 9
1
Questions & AnswersQuestions & Answers
[email protected]@luxoft.com