Support for Used or Secondary Cisco Equipment• Ingeneral,Ciscohardwaremaybefreelyresold

orleased.However,theCiscooperatingsystemsoftwarethatrunsonthehardware,aswellasCiscostandaloneapplicationsoftware,isnottransferable.

• UsedandsecondarymarketequipmentisnotcoveredundertheCiscostandardwarrantyandcannotbecoveredbyaCiscoserviceandsupportcontractunlessthesoftwareisrelicensedandtheequipmenthaspassedinspection.

• TheCiscohardwareinspectionandsoftwarerelicensingpolicyisdesignedtohelpensurelegalcomplianceandsupportabilityofproductsthatareused,fromthesecondarymarket,orofunknownorigin,helpingtodeterserviceandhardwarereplacementabuse.

At-a-GlanceProtecting Your Business: Software Licensing Compliance

Protecting Your Business by Using Licensed SoftwareItisimportanttopurchasethecorrectsoftwarelicensestocoveryournetworkoperations.Usingorinstallingunentitledsoftwareputsyourbusinessandnetworkatriskandcanresultinexpensivefinesintheeventofacomplianceaudit.

Managingyourcompany’ssoftwarelicensecompliancewillalsohelpensureeligibilitytogettheCisco®ServicesandsupportyouneedtomaintainyourCiscosoftwareandnetworkoperations.

Software license compliance is a good business practice.

Get the Coverage You NeedWithvalidsoftwarelicensesandappropriateservicecontractcoverage,youwillhaveaccessto24-hourCiscotechnicalsupport,onlinesoftwaredownloads,andmuchmoreforallyourCiscosoftwareproducts.

Makesureyouhavethecoverageyouneedforsoftwareacrossyourentirenetwork.Thebestwaytoprotectyourbusinessistomanageyoursoftwarelicenseinventoryandcontrolexpensesbymakingsureyouhavethecompletecoverageyouneedfromtheverystart.

BuyingCiscoServicesforsoftwareononedeviceandintentionallydownloadingorinstallingassociatedsoftwaretomultipledevicesisinviolationofCisco’slicensetermsandisillegal.

Cisco Software LicensingThesoftwareindustryisincreasinglymovingtowardthelicenseenforcementofsoftwareusingtechnologythatrequiresuseofalicensekeytoenabletheentitledsoftware.ManyCiscoproductsalreadyuselicenseenforcement.ExamplesofCiscoproductsthatrequireuseoflicensekeysinclude:

• Ciscooperatingsystemsoftware

• CiscohardwareproductssuchasCiscoAdaptiveSecurityAppliance,CiscoSecurePIX®Firewall,CiscoMDSSeriesSwitches

• CiscostandaloneapplicationssuchasCiscoUnity®,CiscoSecurityAgent,orCiscoUnifiedMeetingPlace®

• ContentsubscriptionssuchasCiscoServicesforIPS

• Applicationsoftwarereleaseupgrades

Registering Your Cisco Product and Requesting a License KeyBeforeusingyourlicense-enforcedsoftware,youmightberequiredtoregisteryourproductandrequestalicensekey.

Toregisteryourproductandrequestyourlicensekey,youwilltypicallyneedto:

1. LogontoCisco.com.

2. Providetheproductauthorizationkey(PAK)thatwasshippedwithyourproduct.

3. IdentifythehostIDofthedevicetowhichthelicensekeywillbelocked.

4. Providecontactinformation.

5. AcceptCisco’senduserlicenseagreement.

YourCiscolicensekeywillbesentbyemailtotheaddressspecified.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, Cisco Systems, Cisco TelePresence, Cisco Unity, MeetingPlace, and PIX are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. (1005R) C45-612225-00 0810

Make Sure You Are in Compliance• Purchasetheappropriatelicensestocoveryour

networkoperations.

• Avoidillegallyinstallingsoftwareonunentitleddevicesorusingsoftwarefeaturesnotpurchased.

• IfyoulegallyboughtusedorsecondaryCiscohardware,makesureyoupurchasenewsoftwarelicensesforoperatingsystemsoftwareandstand-aloneapplications.

• Ifyoutransfer(rehost)licensekeysfromonedevicetoanother,besuretoremovethelicensekeysonthesourcedevice.

Software licensing compliance means:• Protectionfrompenaltiesassociatedwith

noncompliance• AnyusedorsecondaryCiscoequipmentand operatingsystemandapplicationsoftwarethat youhaveareeligibleforserviceandsupport

Getting Assistance from CiscoIfyouneedhelp,itiseasytogetthesupportyouneedfromCisco.Youcan:

• Call:Forthecontactnumberlist,gotowww.cisco.com/warp/public/687/Directory/DirTAC.shtml

• Openanonlinerequest:http://tools.cisco.com/ServiceRequestTool/create/

• Sendanemail:licensing@cisco.com

Important LinksCiscoLicensing:www.cisco.com/go/license

CiscoHardwareInspectionandSoftwareRelicensingPolicy:www.cisco.com/en/US/prod/cisco_software_transfer_relicensing_policy.html

The Value of Cisco Technical ServicesWhileusinglicensedsoftwareiscritical,aservicecontractisessentialtomakingsureyougetthefullvalueoutoftheCiscosolutionsyoupurchase.Servicecoverageprovidesyouwithsoftwareupdates,upgrades,warrantyservices,andtechnicalsupportservices.

Ciscooffersabroadrangeoftraditionalsupportservicesandproactivetechnicalservices.TheCiscoTechnicalServicesportfolioincludesservicesthatprovideimportantsupportforhardwareandtheoperatingsystem,applicationsupportofferings,andanumberoftechnology-specificsupportservicesforCiscoTelePresence™conferencing,security,unifiedcommunications,andvideosolutions.

Ciscooffersspecializedtechnicalsupportservicesforsoftwareapplications.CiscoApplicationSupportofferingsprovidecustomers:

• Softwareupdates:bugfixesandminorfeatures

• Softwareupgrades:majorfeatures

• TACsupportforsoftwareproducts

• AccesstoCisco.com

Highlights for Non-lawyers: The Cisco End User License AgreementCiscograntsalicensetouserswhohavepaidafeeandagreedtothetermsoftheCiscoenduserlicenseagreement.Thelicenseisanagreementthattheuserhastherighttousethesoftwarewithcertainrestrictions.Ifacustomerhasnotpaidtheappropri-atefeeorhasnotagreedtothetermsoftheCiscoenduserlicenseagreement,thenthecustomerisnotauthorizedtousethesoftwareandisusingitillegally.

• Asoftwarelicensemightberequiredforcomputerprograms,applicationsoftware,firmware,upgrades,updates,bugfixes,orbackupcopies.

• Customerscannottransferthelicensetosomeoneelse.

• ThesoftwarecanbeprovidedbyCiscoinanymanner,includingonCD-ROMoronline.

• Inordertousethesoftware,customersmightberequiredtoregisterthesoftwareonlineatCisco’swebsitetoobtainthenecessarylicensekeyorlicensefile.

• Thelicensingagreementonlyallowscustomerstousethesoftwareonasinglehardwarechassisorcard.

Whencustomersacceptthetermsofthelicensingagreement,theyagreenotto:

• Transfer,assign,orsublicenseitslicenserightstoanyotherpersonorentity(otherthanincompliancewithanyCiscorelicensing/transferpolicytheninforce)

• Usethesoftwareonunauthorizedorsecond-handCiscoequipment

ReadthecompleteCiscoenduserlicenseagreement.

Protecting Your Business: Software Licensing Compliance At-a-Glance