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Proposal to Redmill ResourcingDelivered on: 26/08/16

Proposal

Redmill Resourcing,

26/08/16Dear David,

Thank-you for the invitation to tender for contract on your new business venture for RedmillResourcing. It was certainly interesting to discuss your marketing requirements for thebusiness and how you envision developing its marketing further in various stages. In myproposals, I try to ensure that I address each of your needs with a solution. From ourconversation, I have identified the following requirements:

• Provide a clear insight to visitors of the different services for both Candidates andClients which are offered through crisp, high resolution images and graphics.

• Develop a 'responsive' wide-screen layout which adapts to the viewers' screen which iscompatible with the latest browsers and mobile devices.

• Develop the new website onto a content management system (CMS) which will allowyou to update, expand and manage the website at ease including jobs posting andapplications. For added usability, we also build a Drag n' Drop editor into your websitemaking it even easier to update yourself.

• Ensure thorough compatibility across various different web browsers and mobiledevices to ensure the best viewing experience for visitors.

• A correctly coded and fully search engine optimised website to allow you to generatemore traffic and increase your presence and authority online. We shall do this throughusing the latest coding standards, HTML5 and CSS3.

• Timely turnaround and reasonable budget.

Please let me know if these issues are in alignment with your concerns and if there isanything else which hasn't been addressed sufficiently.

Kind regards,

Sam CollisterCreate [email protected] 7593 44

Page 1 Create Designs, Building Three, Watchmoor Park, Riverside Way, Camberley, Surrey, GU15 3YL.

Our ProcessLet's start off by looking at the steps we'll be taking to get your project from start to finish:

1. Design Concept/Planning - after meeting to discuss your project requirements, we arenow able to gauge and accurate idea of the style, format which you wish to haveimplemented.

2. Architecture - just like a building, a website needs a solid blueprint. Together we'lldetermine the best way to organise your website and sketch out a rough outline.

3. Content - with a solid blueprint in place it will be your job to collect, organise, edit, anddeliver to us content for each page of the website. If your website is a re-design we shall takethe content from your existing website.

4. Design - after collating your content, we're then able to create a mock up concept inPhotoshop of how we envision your website to look and feel. We then send this over to youto review and supply any changes you may require.

5. Development - with all the necessary architecture, content, and design elements in handwe'll create the first working version of your website.

6. Revision - after passing over a working link to your website, we ask that you thoroughlycheck over the website for any areas you may not be happy with and then compile an emailwith any revision requests.

7. Launch - getting your website "go live" ready will inevitably require several rounds ofrevisions and polish. Once the website is ready, we'll go through the final launch checklist.

8. Warranty - your site is now live! If there are any areas of your website which you havespotted are not working, we offer a 30 day warranty to correct these.


Our Proposal

Initial RequirementsIn order to begin your project, we require proof-read content and high resolution imagerywhich you'd like to use on your website. If you haven't got any images or content, we cansource and supply high-resolution imagery from professional libraries and offer aprofessional content writing service. We request that all content is supplied upfront to avoidhindering the design and build process, but understand you may have additional contentwhich you would like to incorporate into the new website later on. We will help you organiseand load this content into the content management system when ready.

Design & BuildWe will have a further discussion with you to brainstormsome ideas and suggestions as to how the websiteshould look and function. As a business we understandyou're looking to generate leads and ultimately salesfrom the website. There are a number of factors I wouldrecommend we incorporate into the design as part ofthe build.

When generating traffic to a website, this is only the firststage of the strategy. The next task is to work onconverting visitors into active leads. There are severalaspects of the design which we need to consider beforeundertaking any paid-for advertising such as Pay Per Click or SEO. An example for this ismaking best use of the area "above the fold" which is jargon for the top half of the page youfirst see when you view the website.

As a general rule of thumb, when a visitor is on your website, although they may beinterested in your service, you should aim to have at least 2/3 indicators as to what youwould like them to do, ensuring they navigate the site correctly and make an enquiry.

We shall build your website on an open-source platform called Wordpress, which we havecustomised to enable some additional features including a drag and drop editor, allowing youto easily update your website, add new content and edit different areas through your panel.


Once you've approved the design, we'll start developing the website onto the ContentManagement System using HTML5, CSS3, PHP and a hint of Javascript.We shall use the content supplied to create the website's structure. Once complete, we thenbegin initial testing to ensure the website is working responsively across various devices andbrowsers.

Search Engine OptimisationIn addition to your website design, groundwork also needs to be applied to the new websiteto help build a solid foundation for any off-page SEO work which will take place. We completethe following:

• Latest HTML5 and CSS3 coding

• 301 Redirects from old pages to new

• Optimise page titles

• Meta descriptions

• Image optimisation

• Google XML

• Robots.txt


We will create the following custom elements as part of your project:

• Sitemap Confirmed - c 30 pages developed onto CMS◦ Landing Page

◦ Candidate Website - c10 pages

◦ Client Website - c10 pages

◦ Training Website - c10 pages

• Graphics - Use of appropriate graphics, imagery and 'calls to action' across the site toencourage more enquires.

• Interactive Homepage Banner - We shall use mobile compatible technology (jQUERY)to create an innovative homepage slideshow so that you can feature new products orinformation; each slide will have may include the following assets: title, image,description as laid out in the wireframe. We can also make use of stunning new parallaxanimation, giving the illusion that the background image is fixed and the content isscrolling over it.

• Integration - Where possible we shall integrate both your CRM platform and Trainingplatform into the new website to automate as much of the process as possible and limitduplication.

• Downloads - Where suitable we shall include various downloads for clientsand candidates throughout the site.

• Company Brochure - The project will include the creation of a new and updatedcompany brochure c10 pages of revised content.

• Forms - We shall design and build a number of interactive forms on the website togather information and generate leads. Examples include a contact us form, request aquote and a delivery/returns request. Unlike many websites, the form data willautomatically captured in a database in the event there was an issue with your emailnotifications.

• Google Analytics - Arguably the best visitor statistics tool on the market, this freefacility from Google allows you to find out more about your website's visitors, includingkeywords searched, visitor location, language, most popular pages and how long onaverage visitors are spending on each page.

• Google Maps Integration - We can install an interactive Google Map on your websiteto professionally inform customers of your location.


ReviewAfter initial testing, we shall supply a live, working link with your new website. This is anopportunity to interact with the website, test the flow of the pages and ensure that thewebsite is laid out as you wish. If you have any adjustments required, please let us know andwe can incorporate these for you.

Ongoing Maintenance and SupportEach month, we apply security updates, patches and improvements to your ContentManagement System to ensure that it's kept secure. This is a manual process which takesapproximately 30 minutes per month for a standard brochure website. Occasionally thereare major updates to Wordpress which occasionally require additional work to make yourdesign compatible with them - we handle all of these aspects behind the scenes for you, soyou can focus on running your business. What's more, we even offer heavy discounts on ourhourly rates for pre-allocating a set number of maintenance hours per month.You can also use your pre-allocated hours for other elements to improve your website suchas new banners, seasonal promotions and other similar tweaks. Website styles, trends andfashions are constantly changing and updating - we also keep on top of that for you too. Weregularly suggest new improvements which could be make to your website to keep it lookingfresh and ahead of your competitors.

Website HostingAlthough we don't tie you to use our hosting, we stronglyrecommend it for any business looking to have a stress-freeonline presence.

There are many hosting solutions offering hosting for next tonothing and the harder you look, the cheaper you'll find it.Many o er "unlimited" storage, "unlimited bandwidth" andmuch more, however there are a number of key issues withthese solutions - they used shared hardware and softwareacross thousands of other websites. This means that at peak times, your website may begin

running extremely slowly as other websites on the network are also receiving lots of tra c.Have an issue with the website itself? Chances are you'll need to sit the phone on hold for 20minutes, only to be told that they only deal with the hosting aspect, not the website itself.

At Create Designs, our approach is different - we understand that a website needs to beonline consistently and most importantly, that it loads quickly to ensure that visitors don't getfrustrated and leave.


We run high specification UK-Based servers which are specifically optimised to runWordpress and load at optimum speeds - don't risk losing a potential customer because theyget fed up of waiting for it to load!Your time is precious - our 24-hour support lines are answered in seconds and are available 7days a week if you run into any issues with either your hosting or the website itself. As part ofyour package, we ensure that your website remains running smoothly and also offer helpfulsupport and guidance with setting up email accounts and managing your website's controlpanel so you don't have to.

User TestingOur QA department will test the site across different browsers (Firefox, Chrome, Safari,Internet Explorer 9+) and devices (iPhone 6S, iPads, Galaxy III). Any bugs that arise from thistesting will be fixed prior to launch.

CompletionBefore your website goes live we will do a quality assurance review of each web page to makeit meets scope specification. Also, we will help you transfer your DNS to point to your newwebsite. Finally, we will provide a thirty day warranty period from the day the website goeslive to make sure the website meets your specifications.


TrainingDepending on your requirements, we are able to offer in-house training or telephone trainingfor your staff. This will include tips, suggestions and documentation on how you can update,add new content and make the most of your new website.

The training includes the following topics as standard:

• Uploading of PDFs and News

• Google Analytics

• Simple User Guide overview

Screenshot step-by-step documentation is included as standard as part of the project.


TimeframeTo complete the work outlined in the project scope, we'll need approximately 5 weeks frombeginning to end, depending on when we receive feedback at each milestone. Upon signingthe proposal we are prepared to start work immediately.

Phase WeekObtain Website Copy/Structure 1

Present Mock Up Concept(s) 2Website Development 3-5

On-Page Search Engine Optimisation 3-5End-User Testing and Backend Setup 6

Cross-Browser Compatibility 6QA Testing and Review 6Deployment to live site 6


Description Price

Website Design Mock Up £250

'Redmill' Landing Page Development onto CMS £200

'Redmill Consultancy' Website Development onto CMS £1,400

'Advance' Website Development onto CMS £800

Cross Project Additional Graphics & Styling £1,900

Website Graphics £250

On-Page Search Engine Optimisation £100

End-User Testing and Backend Setup £100

Cross-Browser Compatibility £100

Completion, Quality Assurance & Warranty £100

Creation of c10 Page Company Brochure - £60pp £600

Create Membership2 hours per month x 12 paid in advance (£40ph)

£960

Subtotal £6,760

VAT @ 20% £1,352

Total £8,112


Your InvestmentBelow is the budget we've estimated based on the scope of services outlined earlier in thisproposal. If you have any questions about our pricing or need to increase or decrease thescope of work, please let us know.


Description Price

High-Speed Private Server Hosting x 2Our lightening-fast servers are optimised for Wordpress and inc. 12 months free.

£60

Subtotal £60

VAT @ 20% £12

Total £72

Monthly Costs

Why Us?At Create Designs, we’re all about the experience. We design simple, compelling, andfunctional websites that make it easy for users to quickly find exactly what they’re looking forwhen they arrive at your site and then convert them into paying customers. It’s aboutcreating a online experience that transforms users into followers, customers intoambassadors.

We do this by listening to you, understanding your target audience, and putting our extensiveonline knowledge to work on a plan that will improve your business goals and change theway you think about the potential of the internet.

Oh, and if you’re wondering, we’re mobile first. It’s not just the way of the future. It’s the wayof right now.


Standard Terms of Business1. INTERPRETATION

1.1. In this Agreement the following words have the following meanings:

"Agreement" means this agreement between the Company and the Customer relating to the use and maintenance ofthe Website;

"Company" means Kre8 Designs Ltd, a company incorporated in England and Wales with the number 07797474.

"Customer" means the person, firm or company who purchases the use of the Web Site from the Company, whosedetails are included in the Invoice, and requests that the Company maintains the Web Site in accordance with thisAgreement;

"Invoice" means the Invoice supplied by the Company and for which written acceptance has been received from theCustomer;

"SEO" Refers to Search Engine Optimisation - the process of increasing a website's ranking on Google;

"Website" means the web site designed and thereafter maintained by the Company for the Customer, details ofwhich are set out in the Invoice;

"Working Days" means days on which banks in England are open for normal business transactions, excludingSaturdays.

1.2. In this Agreement references to any statute or statutory provision shall, unless the context otherwise requires,be construed as a reference to that statute or statutory provision as from time to time amended, consolidated,modified, extended, re-enacted or replaced.1.3. In this Agreement references to the masculine include the feminine and the neuter and to the singular includethe plural and vice versa as the context admits or requires.1.4. In this Agreement headings will not affect the construction of this Agreement.

2. APPLICATION OF TERMS

2.1. Subject to any variation under Clause 2.3 this Agreement will be on the terms set out herein to the exclusion ofall other terms and conditions (including any terms or conditions which the Customer purports to apply under anypurchase order, confirmation of order, specification or other document). Any order placed by the Customer for thedevelopment of the Website shall constitute an unequivocal acceptance of the terms of this Agreement, save asvaried between the parties from time to time. Any such variations to be recorded in writing and signed by bothparties.

2.2. No terms or conditions endorsed upon, delivered with or contained in the Customer's purchase order,confirmation of order, specification or other document will form part of this Agreement.


2.3. No representations about the Website nor any variations to this Agreement shall have any effect unlessexpressly agreed to in writing by the Company.

2.4. The Customer must ensure that the terms of its order and any applicable specification are complete andaccurate. This shall include the personal details of the Customer, including, without limitation, its name and address.

For the avoidance of doubt, the Customer acknowledges that when the Company places the Website with a web hostof its choice, the Customer assumes all liability for the costs incurred up to the value of this Agreement and, so far asthe acts and omissions of that web host are concerned, the terms of Clause 12 shall apply.

3. WEB SITE DESCRIPTION

3.1. The description of the Website to be developed for the Customer shall be as set out herein the proposal andsummarised in the invoice.

3.2. All drawings, descriptive matter, specifications and advertising issued by the Company and any descriptions orillustrations contained in the Company's catalogues or brochures are issued or published for the sole purpose ofgiving an approximate idea of the websites it designs. They will not form part of this Agreement.

4. WEB SITE/SEO DELIVERY

4.1. Dates specified by the Company for completion of the Website/SEO are intended to be estimates only andsubject to 4.2 below time for completion shall not be made of the essence by notice.

4.2. Projects taken on an express service and subject to milestones are not guaranteed and the Company cannot beheld liable for any unforeseen delays.

4.3. The Customer acknowledges that the Company shall not be responsible for any delay in creating the Websitewhere that delay is wholly or partly due to an act or omission of the Customer which shall include the quality ofinformation provided to the Company by the Customer if, in the reasonable opinion of the Company, thatinformation is not of satisfactory quality. Whenever it appears to the Company that such delay is likely it shall use itsreasonable endeavors to notify the Customer in advance. Timeframes for SEO are an estimate and cannot be legallybinding.

4.4. Subject to the other provisions of this Agreement the Company shall not be liable for any loss (including loss ofprofit), costs, damages, charges or expenses caused directly or indirectly by any delay in completion of the Web Siteor SEO (nor will any delay entitle the Customer to terminate or rescind this Agreement unless such delay exceeds130 days).

4.5. The company only guarantees compatibility on Apple IOS and Windows-Based Systems using the latestup-to-date leading browsers and does not guarantee backwards compatibility with older software.

4.6. The company reserves the right to withhold full administrative access to websites which are held on it's servers.

5. PRICE


5.1. Unless otherwise agreed by the Company in writing, the price for the Website or SEO work shall be the price setout in the Invoice (the "Price").

5.2. The price paid for the Web Site or SEO shall be exclusive of any value added tax which the Customer will pay inaddition to the sum paid for the Website.

5.3. The Customer shall pay to the Company promptly and in full the total charge (as set out in the Invoice) for designand completion of the Website, or satisfactory completion thereof. Satisfactory completion will be deemed to occuron the earlier of:5.3.1. the Customer using the Website; or5.3.2. 7 days from the Company notifying the Customer via email of the fact that in its reasonable opinion theWebsite is complete to the agreed specification and receiving no written notice from the Customer detailing anyspecific changes during that period.5.4. A minimum 50% non-refundable deposit is required before any web design work is begun.

6. USE OF THE WEB SITE

6.1. By placing an order for the Website on the terms of this Agreement the Customer confirms that it has the legalright and ability to enter into this Agreement and to use the Website in accordance with its terms. This shall includeany information promoted or provided by the Customer on the Website at any time.

6.2. The Customer shall ensure that all the information it includes on the Website is accurate and reliable (including,without limitation, any statements of fact and any advice given) and that it shall comply at all times with all relevantlegislation.

6.3. The Customer shall ensure that it keeps any passwords and/or confidential information provided to it by theCompany confidential. This obligation shall extend to all information designated as confidential as well as allinformation which is manifestly such.

6.4. The Customer acknowledges that, although the Company shall use its reasonable endeavors to ensure that theWebsite is not infiltrated by third parties, it cannot guarantee its security. If, at any time, the Customer is aware ofany infiltration, or suspects that such infiltration may be taking place, it shall notify the Company forthwith. Thecompany shall not be held liable for any loss of data.

6.5. The Customer shall have full responsibility for the information displayed on its Website and, in particular, shallnot:6.5.1. publish, post, distribute or otherwise disseminate defamatory, obscene, indecent or illegal material orinformation;6.5.2. threaten, harass, abuse, disrupt or violate the legal rights of any person;6.5.3. engage in any illegal activities whatsoever;6.5.4. make available any material protected by the intellectual property laws of any jurisdiction without the consentof the owner of those rights;6.5.5. act, or fail to act, in a manner which is not in compliance with all relevant laws and regulations.

6.6. The Customer shall defend, indemnify and hold harmless the Company and its employees, agents andsub-contractors from all liabilities, claims and expenses, including all reasonable legal fees necessarily incurred, thatarise from its use or misuse of the Website.


6.7. The Company makes no representation that the Website will be appropriate or available for use in locationsoutside England and Wales and accessing it from territories where its content is illegal is prohibited.

6.8. The Customer acknowledges that all content on the website is of their responsibility and The Company shall notbe held liable for any copyright infringement.

6.9. Immediately upon receiving a request from the Company, the Customer shall include the logo and name of the

Company on the Website in a format required by the Company. In addition, immediately upon receiving a request

from the Company the Customer shall remove the logo and name of the Company.

7. HOSTING AND SUPPORT FOR THE WEBSITE

7.1. In return for payment of the Hosting, the Company agrees that it shall carry out the Maintenance Services whichterm shall consist of the following:7.1.1. The Company carrying out periodic security updates and core updates to the Website from time to time as aredeemed necessary or desirable by the Company. The Customer acknowledging that the extent of such amendmentsand enhancements shall vary depending on the maintenance fees payable by the Customer.7.1.2. The Company remedying defects or malfunctions of the Website which the Customer has demonstrated to thereasonable satisfaction of the Company are not attributable to the Customer's misuse of the Web Site; and7.1.3. The Company correcting actual problems which have occurred during the Customer's normal use of theWebsite which are not due to the default of the Customer. The Company will absorb all costs of time, materials andexpenses directly associated with these services.

7.2. The Company agrees that it shall use its reasonable endeavors to respond to any request received by theCustomer for the Maintenance Services within certain designated timescales, the Company and the Customeragreeing on the level of urgency of each request made to the Company by the Customer under this Agreement. Thetimescales shall be as follows:7.2.1. for non-urgent requests within 7 Working Days;7.2.2. for normal requests within 5 Working Days;7.2.3. for urgent requests within 3 Working Days; and7.2.4. for critical requests within 1 Working Days.

7.3. Under the circumstances listed below, the Company reserves the right to refuse the provision of theMaintenance Services. However if the Company in its absolute discretion chooses to provide the MaintenanceServices then the Company will be entitled to charge for this provision at the Additional Maintenance Fees plus it'sout of pocket expenses. This discretionary maintenance shall apply where a fault results from:7.3.1. the improper use, operation or neglect of the Website (save where this is caused by the direct negligence ordefault of the Company or its employees);7.3.2. any failure by the Customer to implement recommendations or solutions in respect of faults previouslyadvised by the Company;7.3.3. the use of the Website by the Customer for a purpose for which it was not designed or intended;7.3.4. the Customer's failure, inability or refusal to afford the Company's personnel reasonable access to the Website;


7.3.2. any failure by the Customer to implement recommendations or solutions in respect of faults previouslyadvised by the Company;7.3.3. the use of the Website by the Customer for a purpose for which it was not designed or intended;7.3.4. the Customer's failure, inability or refusal to afford the Company's personnel reasonable access to the Website;7.3.5. any accident or disaster affecting the Website (save where this is caused directly by the negligence of theCompany or its employees);7.3.6. any access or interference by unauthorised personnel whether employees of the Customer or not.

8. MAINTENANCE DELIVERY

8.1. Unless otherwise agreed, any dates specified by the Company for maintenance of the Website are intended tobe an estimate and time for completion shall not be made of the essence by notice.

8.2. The Customer acknowledges that the Company shall not be responsible for any delay in maintaining the Websiteif that delay is due, wholly or partly, to an act or omission of the Customer which shall include the quality of theinformation provided to the Company by the Customer. Wherever it appears to the Company that such delay is likelyit shall use its reasonable endeavors to notify the Customer in advance.

8.3. Subject to the other provisions of this Agreement the Company will not be liable for any loss (including loss ofprofit), costs, damages, charges or expenses caused directly or indirectly by any delay in maintaining the Website(even if caused by the Company's negligence), nor will any delay entitle the Customer to terminate or rescind thisAgreement unless such delay exceeds 180 days in any instance.

9. MAINTENANCE WARRANTIES

9.1. The Company warrants that it will perform the Maintenance Services with reasonable skill and care so that,

where amendments and/or enhancements are made to the Website under Clause 7.1.1 the Website remains at the

level of functionality set out in the Invoice and where the Website is maintained under Clauses 7.1.2 and/or Clause

7.1.3 is restored to the level of functionality set out in the Invoice. The Company also warrants that the personnel

carrying out the maintenance work will be trained and competent to do so.

10. THE CUSTOMER'S OBLIGATIONS

The Customer shall:10.1. use all reasonable endeavors to ensure that the Website is used in accordance with any documentation and/orspecifications as are provided from time to time by the Company;

10.2. not allow any party other than the Company to repair or maintain the Website without prior permission fromthe Company; and

10.3. notify the Company as soon as reasonably practicable if the Website requires support or is not operatingcorrectly.


11.2. The final balance is due on completion of the project, prior to the Website going live or within 90 days of thedate of the deposit, subject to the Company's discretion.

11.3. Payment of the Additional Maintenance Fees and the Standard Maintenance Fees is due within 7 days of thedate of an invoice issued by the Company to the Customer, payment to be made by cheque from a bank or buildingsociety account in funds, Direct Debit or via Instant Bank Transfer unless an alternative method of payment is agreedin writing with the Company.

11.4. Time for payment shall be of the essence.

11.5. No payment shall be deemed to have been received until the Company has received cleared funds.

11.6. All payments payable to the Company under this Agreement shall become due immediately upon terminationof this Agreement despite any other provision although, for the avoidance of doubt, if this Agreement is terminatedprior to the Company satisfactorily completing the Website (as defined) the Company shall only be entitled to be paidimmediately such sum as is fair and reasonable and commensurate with its efforts on a quantum merit basis.

11.7. Failure to supply required content and requested information within 30 days of the company receiving thedeposit may result in a loss of deposit and cancellation of project at the company's discretion.

11.8. If the Customer fails to pay the Company any sum due pursuant to this Agreement then the Customer will beliable to pay interest to the Company on such sum from the due date for payment at the annual rate of 20% abovethe base lending rate from time to time of Barclays Bank plc, accruing on a daily basis until payment is made,whether before or after any judgment. The Company reserves the right to claim interest under the Late Payment ofCommercial Debts (Interest) Act 1998.

12. LIMITATION OF LIABILITY

The following provisions set out the entire financial liability of the Company (including any liability for the acts oromissions of its employees, agents and sub-contractors) to the Customer in respect of:12.1.1. any breach of this Agreement; and12.1.2. any representation, statement or tortious act or omission including negligence arising under or in connectionwith this Agreement.12.2. All warranties, conditions and other terms implied by statute or common law are, to the fullest extentpermitted by law, excluded from the Contract. [The Customer's statutory rights are unaffected.] All materials,information, software, products and services provided by the Company as part of the Web Site and carrying out SEOand the Maintenance Services are provided "as is" and the Company does not warrant that its content is accurate,reliable or correct nor that the Web Site will be available at any particular time or location nor that it will be free ofany viruses.

12.3. Nothing in this Agreement excludes or limits the liability of the Company for death or personal injury caused bythe Company's negligence or its liability for fraudulent misrepresentation.

THE CUSTOMER'S ATTENTION IS IN PARTICULAR DRAWN TO THE PROVISIONS OF CLAUSE 12.4


12.4. Subject to Clauses 12.2 and 12.3:12.4.1. the Company's total liability in contract, tort (including negligence or breach of statutory duty),misrepresentation or otherwise, arising in connection with the performance or contemplated performance of thisAgreement shall be limited to the development Price if prior to satisfactory completion, or the Standard MaintenanceFees paid during that calendar year if subsequent to satisfactory completion; and12.4.2. the Company shall not be liable to the Customer for any indirect or consequential loss or damage (whetherfor loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims forconsequential compensation whatsoever (howsoever caused) which arise out of or in connection with thisAgreement.

12.5. Where the Customer has not requested that the Company carry out a trade mark search on its choice ofdomain name, at the Company's then current charges, the Customer acknowledges that it assumes all the risks of athird party bringing an action against the Customer for trade mark infringement and/or infringement of any otherthird party right.

13. ASSIGNMENT

13.1. The Customer shall not be entitled to assign this Agreement or any part of it without the prior written consentof the Company, such consent not to be unreasonably withheld or delayed.

13.2. The Company may assign this Agreement or any part of it to any person, firm or company.

14. FORCE MAJEURE

14.1. The Company reserves the right to defer the date of completion or the carrying out of Maintenance Services or

to cancel this Agreement (without liability to the Customer) if it is prevented from or delayed in the carrying on of its

business due to circumstances beyond the reasonable control of the Company including, without limitation, acts of

God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic,

lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), or restraints or delays

affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials provided that, if the

event in question continues for a continuous period in excess of 60 days, the Customer shall be entitled to give

notice to the Company to terminate this Agreement.

15. TERMINATION

15.1. Prior to the Company satisfactorily completing the Website (as defined), the Company reserves the right toterminate this Agreement upon 30 days notice to the other at any time.

15.2. Subsequent to the Company satisfactorily completing the Website (as defined), the parties agree that, savewhere the Company terminates this Agreement in accordance with Clause 15.3, the minimum term of thisAgreement shall be one calendar year from the date of satisfactory completion. Once the initial 12 months haveelapsed the parties agree that either party shall have the right to terminate this Agreement upon 30 days notice tothe other, to expire no earlier than the first anniversary date of satisfactory completion.


15.3. Each party reserves the right to terminate this Agreement immediately on notice if the other fails to complywith any term of this Agreement. This Agreement will also terminate immediately on notice, without refund, if eitherparty becomes bankrupt, goes into liquidation, suffers or makes any winding up petition, makes an arrangementwith creditors, has an administrator, administrative receiver or receiver appointed or suffers or files any similaraction in consequence of debt.

15.4. Upon termination of this Agreement for any reason the Customer's right to use the Website and to theMaintenance Services will cease automatically.

16. GENERAL

16.1. Each right or remedy of the parties under this Agreement is without prejudice to any other right or remedy ofthat party whether under this Agreement or not.16.2. If any provision of this Agreement is found by any court, tribunal or administrative body of competentjurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extentof such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and theremaining provisions of this Agreement and the remainder of such provision shall continue in full force and effect.

16.3. Failure or delay by either party in enforcing or partially enforcing any provision of this Agreement will not beconstrued as a waiver of any of its rights under this Agreement.

16.4. Any waiver by either party of any breach of, or any default under, any provision of this Agreement by the otherwill not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of thisAgreement.

16.5. The formation, existence, construction, performance, validity and all aspects of this Agreement shall begoverned by English law and the parties submit to the non-exclusive jurisdiction of the English courts.16.6. For the avoidance of doubt, nothing in this Agreement shall confer on any third party any benefit or the right toenforce any term of this Agreement.

16.7. In the event of a conflict between the terms of this Agreement and the Invoice hereto, the terms of thisAgreement will prevail.

16.10. Any free hosting is subject to a monthly fee after the agreed period thereafter with no minimum contract andincludes 2GB of storage and 10GB bandwidth per month. Additional data can be purchased if required.

16.11. "Unlimited Pages" refers to the ability of the Customer to add as many pages as they like, subject to fair usage.

16.12. The Company will provide a maximum of three minor design revisions to the website within 7 days of sitecompletion. Any additional revisions requested are chargeable at the discretion of the Company are priced at theCompany's discretion.


16.13. The Company will provide a standard 30 day warranty period from the launch date of the website for anywebsites hosted on the company's server. This is limited to any minor bugs which which were present at the time ofbuild. Any additional revisions requested are chargeable at the discretion of the Company are priced at theCompany's discretion.

16.14. The Company shall not offer any support or warranty for websites hosted on a third party platform.

16.15. The Company reserves the right to withhold administrative access to a website at it's discretion.

16.16. A nominal charge may be applicable for the transfer and re-installation of a website onto an external hostingplatform after the free hosting period.

17. COMMUNICATIONS

17.1. All communications between the parties about this Agreement must be in writing and delivered by hand or sent

by pre-paid first class post or sent by facsimile or email transmission:

17.1.1. (in case of communications to the Company) to its registered office or such changed address as shall be

notified to the Customer by the Company; or

17.1.2. (in the case of the communications to the Customer) to the registered office of the addressee (if it is a

company) or (in any other case) to any address of the Customer set out in any document which forms part of this

Agreement or such other address as shall be notified to the Company by the Customer.

17.2. Communications shall be deemed to have been received:

17.2.1. if sent by pre-paid first class post, 2 days (excluding Saturdays, Sundays and bank and public holidays) after

posting (exclusive of the day of posting);

17.2. Communications shall be deemed to have been received:

17.2.1. if sent by pre-paid first class post, 2 days (excluding Saturdays, Sundays and bank and public holidays) after

posting (exclusive of the day of posting);

17.2.2. if delivered by hand, on the day of delivery;

17.2.3. if sent by facsimile or email transmission on a working day prior to 4.00 pm, at the time of transmission and

otherwise on the next working day.

17.3. Communications addressed to the Company shall be marked for the attention of the Directors.


The Next Steps1. Please read the contract on the previous page to make sure you understand all the

details involved with us working together. It’s really important to us that everything istransparent and understood from the beginning so that we lay a solid foundation fora great working relationship.

2. If you have any questions at all, please let us know. We’re happy to clarify any pointsand there may be some items that we can sort out together. We’re committed tofinding the best way to work together.

3. Once you feel confident about everything and are ready to move forward, please clickthe 'sign here' button below.

4. Sign in the box that pops up to make the acceptance official.

5. Once we receive notification of your acceptance, we’ll contact you shortly to sort outnext steps and get the project rolling.

6. We’ll email you a separate copy of the signed contract for your records.

7. If you’d like to speak to us by phone, don’t hesitate to call us on 01252 7593 44


Sam CollisterBusiness Development Manager

David TaitRedmill Resourcing

Documents

Proposal - s3.amazonaws.com€¦ · we'll create the first working version of your website. 6.Revision -after passing over a working link to your website, we ask that you thoroughly