Proposal for starting One year Post graduate Diploma in ...hrdvnsgu.ac.in/courses_pdfs/PGDTD.pdf · Proposal for starting One year Post graduate Diploma in ... 4. Monappa Arun; (1995)

Proposal for starting One year Post graduate Diploma in

Training and Development

Department of Human Resource Development. Veer Narmad South Gujarat University, Surat.

2012-13

Students’ Handbook Post-Graduate Diploma in Training and Development

2014

Department of Human Resource Development Veer Narmad South Gujarat University, Surat

VEER NARMAD SOUTH GUJARAT UNIVERSITY

DEPARTMENT OF HUMAN RESOURCE DEVELOPMENT

Syllabus for PGDTD Program (Choice Based Credit System)

PGDTD_Syllabus Page 2 of 20

Introduction: The department of Human Resource Development is playing a significant role in educating and providing a continuous stream of trained manager to industries at large. The department instituted first of its 2 years post graduate programme, Master of Labour Welfare in the academic year 1986-87. In the year 1995-96 the department instituted two year full-time Master of Human Resource Development Programme. (MHRD) the first of its kind in the Western Zone of India. Comprising of Rajasthan Madhya Pradesh, Gujarat and Maharashtra State. This course is receiving overwhelming response till date. The Department has also started 1 year Post graduate Diploma in Research Methodology course in the academic year 2007-08. In the academic year 2008-09 the department started 3 year MHRD evening course. Going a step further the department would like to start One year Post Graduate Diploma in Training & Development. Objectives: This One year Post Graduate Diploma in Training & Development will be focused towards helping the students to establish themselves successfully in the field of Training and Development. This course will help them in securing a bright future as a training and development expert. While offering this program, a perfect balance is maintained between the intellectual stimulation, practical application and theoretical studies. Course duration: One year divided into two Semester Admission time: As per the announcement by the Department of Human Resource Development.. Eligibility criteria:: Graduate from any UGC recognized University. Programme Structure: This programme will be 1 year (two Semester) programme. The Course structure will be as follows. Semester I :

Paper Code Subjects No. of Credits

PGDTD-01 Human Resource Development. 4

PGDTD-02 Organisational Behaviour. 4

PGDTD-03 Organisational Development. 4

PGDTD-04 Manpower planning and Training. 4

PGDTD-05 Training Methodology and Training Evaluation 4

PGDTD-06 Optional Paper 4

Total Credits of Semester I 24





Optional Paper: The student will have to select One optional paper from the following:

Sr. No. Paper

1. Communication Skills.

2. Foundations of Statistical Analysis.

3. Foundations of Computer application.

4. Office Management.

Note: Some of the topics in the optional paper will be exclusively based on Self study

Semester II :


PGDTD-07 project training in HR department of any company.

8

Total Credits of Semester II 8

Total Seats: 30 (thirty) Regular 30(thirty) External 05 (five) seats for Veer Narmad South Gujarat University Surat Teaching or Non teaching Employees working in University including post-graduate

department situated in Veer Narmad South Gujarat University Campus Udhna Magdalla Road Surat.

Medium of Instruction: English. Programme Structure: This programme will be 1 year (two Semester) programme. The Course structure will be as follows. Semester I :


PGDTD-01 Human Resource Development 4

PGDTD-02 Organisational Behaviour. 4

PGDTD-03 Organisational Development. 4

PGDTD-04 Manpower Planning and Training 4

PGDTD-05 Training Methodology and Training Evaluation. 4





PGDTD-06 Optional Paper 4

Total Credits of Semester I 24

Semester II :


PGDHR-07 project training in HR department of any company. 8

Total Credits of Semester II 8





PGDTD-01: Human Resource Development Semester – I Course Objectives: To develop in the participants, competencies and the skill for appreciating the dynamics of Human Resource Development based on this approach facilitate the appreciation of the need to align human resource to business objectives and business strategy for achievement of organizational goal. Course Content: UNIT I: Introduction Introduction to Human Resource Development; Role and activity of HRD and training specialist; UNIT II: Identification of training and development needs Perception; performance, evaluation and reward; planning, organisation, Budget and controlling of HRD function; Identification of training and development needs; Designing, training and development activity UNIT III: Designing and Conducting Training and Development Designing and conducting specific training programme for managers; Supervisors and worker Development method; on-the job, off-the job, training orientation, Compensation Supervisors and worker UNIT IV: Methods Development method; on-the job, off-the job, training orientation, Compensation Management.

REFERNCES 1. Tripathi P.C; (1999)Personnel Management and Industrial Relations, Sultan Chand. 2. Kumar N; (2001) Personnel Management and Industrial Relations, Anmol. 3. Davar Rustom; (1996) Personnel management and Industrial relations, Vikas. 4. Monappa Arun; (1995) Personnel Management, TMH. 5. Dwivedi R.S; (1997), Managing Human Resources Personeel Management in Indian Enterprises

Galgotia. 6. Aggarwal L.N; (1998)Personnel management, Excel. 7. Memoria C.B; (2000) Personnel Management, Himalaya. 8. Rao V.S.P; (2002) Human Resource Management, Excel. 9. Aswathappa K. (2006) Human Resource Management, TMH.





PGDTD-02: Organizational Behaviour Semester – I Course Objectives: The objective of this paper is to familiarize the students with basic behavioral process in the organization. Course Content: UNIT I: Introduction Organization as Social System, Definition and Scope of Organizational behavior, Discipline contributing to Organizational Behavior, Historical perspective of Organizational Behavior, UNIT II: Causes of human behavior Biological foundations of behavior, Causes of human behavior, inherited characteristics of behavior, Environmental effect on behavior, UNIT III: Personality Meaning & Determinants of Personality — Approaches to Personality — Types of Personality — Attitudes & Values - Job Satisfaction, - Organizational Culture — Impact of Organizational Culture — Meaning and UNIT IV: Importance of Perception — Different types of Perceptual Distortions and their Impact - Meaning and Formation of Groups — Importance of Groups - Group Dynamics — Dysfunctions of Groups - Conflicts in Groups - Change Management — Resistance to Change - Business Ethics.

REFERNCES

1. Singh Nirmal(1983) Managing behaviour in Organisations, Deep & Deep. 2. Feldman Daniel C, Arnold Hugh J (1988) organizational Behaviour, McGrawhill. 3. Robins Stephen P. (1994) Essentials of Organisational Behaviour Prentice Hall. 4. Pareek Udai (1996) Organisational Behaviour Processes, Rawat. 5. Rao V S P (1991) Contemporary Studies in Organisational behaviour, Discovery. 6. Tyagi Aehna (1998) Organisational Behaviour, Excel. 7. Greenberg Jerald, Baron Robert A (2004) Behaviour in organizations, Pearson. 8. R.S.Dwivedi (2005) Human Relations and Organisational Behaviour, McMillan. 9. Newstrom John W, Davis Keith (1998) Organisational Behaviour:Human Behaviour at Work,

TMH.





PGDHTD-03: Organizational Development Semester – I Course Objectives:

The main objective is to acquaint the students with the theoretical aspects of organizational change and development and to develop the skill of applying the knowledge acquired to the practical problems of the change mechanism in an organization. It also aims at enabling them to take up research in the same field if necessary.

Course Content: UNIT I Organizational Change: Introduction, Nature and characteristics of organizational change, Definition, Meaning of organizational change, Importance of effective change in an organization, Forces to change, Models Kurt Levin’s three step model and Action Research Model, Resistance to change: resistance to change and forces for resistance to change, overcoming resistance to change.

UNIT II Organizational Development: Introduction, Historical development of the concept of Organizational Development. Nature, Definition, Meaning of organizational development, characteristics of organizational development, objectives of OD, assumptions and values of OD, OD process, OD in present context. Diagnosis: Process of Diagnosis. Marvin Wizboards’ Six Box Model for Diagnosis

UNIT III OD interventions: Need for intervention, Factors to be considered when planning and implementing an OD intervention, Classification of OD Interventions, Results of OD interventions, sensitivity training, grid organization development, survey feedback, Process consultation, Third party peacemaking, system 4 management, transactional analysis, success and future of OD. Strategies for success of OD program.

UNIT IV Competencies of an OD consultant, International Organisational Development code of Ethics, Ethical issues and guidelines for OD professionals, Issues in consultant client relation ships. OD in context of liberalization. OD in Public Sector Cases:

(1) OD activities at Maruti Udhyog Ltd. (2) OD activities at Brooke Bond India Ltd. (3) OD at HMT.

REFERNCES

(1) French Wendell L, 1998: Organizational Development- Prentice Hall of India, New Delhi. (2) Ramnarayan S., Rao T.V. and Singh Kuldeep,1998: Organization Development Interventions and

Strategies- Response Book, New Delhi





(3) Laxmi Devi,1998: Organizational Development- Anmol Publications Pvt. Ltd. - New Delhi (4) French Wendell and Bell,2001: Organizational Development- Prentice Hall of India Ltd., New Delhi (5) Wendell L French, Cecil H Bell.jr.,Veena Vohra,2006 Organizational Development Behavioral Science

Interventions for Organizational Improvement, Pearson Education Inc New Delhi. (6) Donald Brown and Don Harvey, 2006 An Experimental approach to organizational Development,

Pearson Education Inc New Delhi.





PGDTD-04: Manpower Planning and Training. Semester – I Course Objectives: To provide to participant the right mix of people skills with high capabilities for appreciating need of strengthening ways of performance. The objective is also to develop and appreciations of reward and compensation packages on a thorough background of concerns of career planning and success planning. Course Content: UNIT I: Introduction Manpower Planning- a conceptual Framework UNIT II: Manpower Planning- a conceptual Framework; Macro and Micro Manpower Planning: Method of Measuring General and Special Abilities and Aptitude; Evaluating Transfer of Learning to the job; Follow up of Evaluation Corporate Planning and Manpower Planning; Technological changes and Manpower Planning UNIT III: Redeployment; Manpower Planning Practices; Manpower Planning Models; Career and succession Planning; Personal Inventory and Audit; Controlling Manpower Costs; UNIT IV: Manpower Costs; Manpower Information System; Use of computer in Manpower Planning; Linking training with Manpower Planning; Competency Mapping; Manpower Redeployment

REFERNCES 1. Tripathi P.C; (1999)Personnel Management and Industrial Relations, Sultan Chand. 2. Kumar N; (2001) Personnel Management and Industrial Relations, Anmol. 3. Davar Rustom; (1996) Personnel management and Industrial relations, Vikas. 4. Monappa Arun; (1995) Personnel Management, TMH. 5. Dwivedi R.S; (1997), Managing Human Resources Personeel Management in Indian Enterprises






PGDTD-05: Training Methodology and Training Evaluation Semester – I Course Objectives: To provide to participants a suitable back drop for appreciating concerns of the learning Teaching process and sensitizing them to the different ways of handling training methodologies and To help the participants to appreciate ways, methods and techniques of evaluating the learning training process. UNIT I Overview of Training Methodologies UNIT II Logic and Process of Learning; Principles of Learning; Criteria for Method Selection; Skills of an Effective Trainer UNIT III Use of Audio-Visual Aids in training. Lecture, Talk, Discussion, Case-study, Programme Learning, algorithm, Action learning, Syndicate Work, Games, Action Maze, In Basket Exercise Project Work Role Play; UNIT IV Demonstration and Practice Monitoring; Coaching; Concept, definition and need of Evaluation. Principles of Evaluation; Research in the Field of Evaluation; Cycle of evaluation and strategic relevance at each step; Criteria and evaluation of User System Training, Trainee, Trainer and the Organization.

1. Tripathi P.C; (1999)Personnel Management and Industrial Relations, Sultan Chand. 2. Kumar N; (2001) Personnel Management and Industrial Relations, Anmol. 3. Davar Rustom; (1996) Personnel management and Industrial relations, Vikas. 4. Monappa Arun; (1995) Personnel Management, TMH. 5. Dwivedi R.S; (1997), Managing Human Resources Personeel Management in Indian Enterprises






Optional Paper: The student will have to select One optional paper from the following:

Sr. No. Paper

1. Communication Skills.

2. Foundations of Statistical Analysis.

3. Foundations of Computer application.

4. Office Management.

Note: The optional paper will be exclusively based on Self study





Optional subject -01: Communication skills Semester – I Course Objectives:

To enable the students to become aware of their communication skills and sensitise them to their potential to become successful managers

To introduce them to some of the practices in managerial communication that are in vogue

To help them acquire some of the necessary skills to handle day-to-day managerial responsibilities, such as making speeches, controlling one-to-one communication, enriching group activities and processes, giving effective presentations, writing letters, memos, minutes, reports and advertising,

To help them in maintaining one’s poise in private and in public To build their confidence and to install competitiveness by projecting a positive image of themselves and of their future.

Course Content: UNIT I Introduction: Role of communication – defining and classifying communication – purpose of communication – process of communication – characteristics of successful communication – importance of communication in management – communication structure in organization – communication in crisis. Non-Verbal Communication: barriers to communication – non – verbal communication Listening: Effective Listening – Telephone and Teleconferencing UNIT II Written Communication: Purpose of writing – clarity in writing – principles of effective writing – approaching the writing process systematically – The writing process for business communication – Pre writing – Writing – Revising – Specific writing features – coherence – electronic writing process. Business Letters and Reports: Introduction to business letters – writing routine and persuasive letters – positive and negative messages- writing memos – what is a report purpose, kinds and objectives of reports- writing reports UNIT III Case Method of Learning: Understanding the case method of learning – different types of cases – overcoming the difficulties of the case method – reading a case properly (previewing, skimming, reading, scanning) – case analysis approaches (systems, behavioral, decision, strategy) – analyzing the case – dos and don’ts for case preparation. UNIT IV





Presentation Skills: What is a presentation – elements of presentation – designing a presentation; Advanced visual support for business presentation- types of visual aid. Negotiations Skills: What is a negotiation – nature and need for negotiation – factors affecting negotiation – stages of negotiation process – negotiation strategies. Employment Communication: Introduction – writing CVs – Group discussions – interview skills – Impact of Technological Advancement on Business Communication – Communication networks – Intranet – Internet – e mails – SMS – teleconferencing – videoconferencing Group Communication: Meetings – Planning meetings – objectives – participants – timing – venue of meetings – leading meetings. Media Management – the press release- press conference – media interviews – Seminars – workshop – conferences. Business etiquettes.

REFERNCES

1. Basic Business Communication – Lesikar Flatley 2. Essentials of Business Communication – Rajendra pal, J.S. Korlahalli, Sultan chand & sons 3. Business Communication today – Sushil Bahl, Sage Publications





Optional subject 02 - Foundations of statistical analysis Semester - I Course Objectives: The course aims at providing the student an opportunity to understand the use of statistics. It give an overview and understanding of the basics of statistics. Course Content: UNIT I statistics in social science research; The nature of Social Science Research; Different stages of Social Science Research; Functions & limitations of Statistics Basic Statistics; Classification of data; Diagrammatic and Tabular presentation; Proportions, Percentages, Ratios and Rates UNIT II

Descriptive Statistics; Measures of Central Tendency ; Obtaining the Mean, Mode, Median and its illustrations; Comparing the Mean, Mode, Median; Measures of dispersion; The Range, Mean Deviation, the variance and Standard Deviation; Comparing the Measures of Variability and their applications UNIT III

Economic Statistics; Correlation and Coefficient of correlation; Different methods of measuring correlation: Scatter Plot, Pearson and Spearman Correlation co efficient; Simple linear Regression, R2

UNIT IV Probability distributions; Meaning and use of probability distributions; Basic probability distributions:

Binomial, Poisson, Normal; Testing of Hypothesis; Null and alternative hypothesis; Level of significance; Role of Probability distribution; Student’s t-test, F-test and Z-test; Exposure to statistical packages like Minitab, SPSS & E-views etc.

REFERNCES

1. Levin Jack and Fox (2006), Elementary Statistics in Social Research, 10th edition,Pearson. 2. Levin Richard I, (2007) Statistics for Management, Pearson Education, New Delhi 3. K.K. Sharma(2011), Statistics in management Studies, Krishna Prakashan Media (P) Ltd.

4. Anderson David R, (2007) Statistics for Business and Economics, Thomsan Learning,New

Delhi. 5. Edward W. Minium, (2005) Statistical Reasoning and Psychology and Education, John

Wiley and Sons, New York.





6. Keller Jerald, (2007) Statistics for Management and Economics, Thomsan Learning,New Delhi.

7. Levin David M (2006) Statistics for Managers Using Microsoft Excel, Pearson Education New Delhi.

8. Levine David M; Kehbiel, Timothy C and Berenson M L (2003), Business Statistics: A first Course, Third Edition , Perason.





Optional Subject 03 - Foundations of Computer Application Semester - I Course Objectives: The course aims at providing the student an opportunity to understand the use and applicability of computer. It give an overview and understanding about computer, and will give students the opportunity to learn use and applicability of computer software. Course Content: UNIT I Fundamentals of Computer

Introduction, Need of computers, Parts of a computer, Components of a pc, Storage media – the disk, the printer, the scanner, the modem, Different types of computers, Hardware and software, Installing software, setting up a printer, Buying a good computer Introducing windows 7

Windows 7 requirement, Desktop in windows 7, Opening an icon from the desktop, Short-cut for program UNIT II Managing files in Explorer

Opening the explorer program, Parts of the explorer window, Working in explorer, Opening and closing a folder in explorer, Opening and closing file in explorer, Saving file, Printing file, Creating new sub-folder through explorer, Copying a file renaming a file, Copying and renaming sub-folder, Moving file and folder, Deleting file and folder, Removing content of Recycle Bin, Closing explorer Familiarizing Accessories

Opening WordPad Program, Entering text in WordPad, Editing text in WordPad, Saving WordPad Document, Printing document, Opening Paint program, Work in paint, Selecting tools, Choosing a Font, Choosing a Font size, Choosing a form for d text, Adding styles in the text, Selecting colors, Saving a paint file, Printing a paint file, Quitting a paint program, Calculator Working in DOS

Working DOS, Types of commands, Versions of DOS, Directories and files, Path, DOS commands UNIT III Microsoft Word

Word processor Basics, Tabs in Microsoft Word, Saving the document, Printing document, Changing the size of document, Saving changes made to the document, Checking spelling in the document, Automatic correction of errors, Creating well formatted document, Setting of Margins, Previewing and printing document, Setting the page number in document, Specifying text at the top and bottom of each page, Creating table, Insert rows and columns, Delete rows and columns, Formatting text, Changing font size, Creating mail merge document, Creating main document, Modifying records into database Microsoft PowerPoint 2007





Starting PowerPoint, Creating presentation, Saving presentation UNIT IV Microsoft Excel 2007

Introduction to spreadsheets, Formatting spreadsheet, Functions of Microsoft Excel, Changing the size of workbook and window, Cell and cell address, Formula bar, Status bar, Component of an excel, Selecting a command, Types of data, Entering data at a cell Address, Making changes to the entry, Saving workbook, Formulas using numbers, Formulas using cell address, Define function, Copying data, Relative and absolute cell address, Copying values, Inserting rows and columns, Deleting rows and columns, Automatic filling of entries, Aligning data, Erasing a content of a sheet, Values formatting, Drawing a graph, Naming the sheet, Saving workbook, Printing graphic sheet, Opening saved graphic sheet, Sorting of data, Adding sheet to workbook, Renaming sheet, Moving a sheet, Protecting the workbook, Deleting sheet, Saving workbook, Recovering deleted workbook Microsoft Access 2007

Defining database, Objects of rational database, Macros, Functions of DBMS, Understanding database, Creating database, Creating a tables, Saving tables, Defining primary key, Adding validation to a table, Modifying a table, Selecting a field and multiple field, Editing records in table, Viewing a table before printing, Printing table, Creating relationship between table, Creating a form using form wizard, Changing size and view of form, Moving through the records, Adding new field, Edit name of the field, Editing field data in the form, Deleting record from the form, Renaming form, Creating query on a table, Sorting record, Hiding and Unhiding fields, Setting and deleting criterion, Saving and closing query, Creating report with report wizard

REFERNCES

1. Gupta V. (2009), “Computer Course Kit”, Dreamtech, New Delhi

2. Lambert John & Cox Joyce (2009), “Step by Step-Windows 7”, Microsoft Press





Optional subject - 4: Office Management Semester – I Course Objectives:

The subject will allow students with little or no prior knowledge of a working office Management function to understand the methods and techniques of the discipline and to allow the students to move into a greater analysis of the specialize functions.

Course Content: UNIT I: Introduction: Meaning, functions and importance of office management; office management and organization. Principles of office management and organization. Principal departments of modern office. Centralization vs. decentralization of office services. Scope and Importance – Functions of Office Manager – The significance of Office management.; Human Resource Management – Nature – Objectives and Importance of HRM – Role of HR Managers. UNIT II: Office Manager: Qualifications and qualities of office manager. The status of office manager in total organization. The authorities and responsibilities of an office manger; Stationery and forms: The design and control of office forms. Control over stationery, forms and supplies. Measurement of Office work – setting of standards – work simplification – Office cost – Reduction and control – Methods of cost control - Records management Office Stationery and supplies – Purchases, recording, storage and issue of stationery. Office Furniture and Machinery – Different types of furniture. UNIT III: Office Automation: Uses and abuses of labour saving appliances. A study of various types of commonly used appliances i.e. typewriter, duplicator, accounting machines, addressing, machines, calculator, franking machine, weighting and folding machine, Dictaphone, cash register, coin sorter, time recorder, photocopier, telephone, facsimile, computer, scanner, printer, letter opener, time and date stamps etc. UNIT IV: Correspondence: Routine of handling mail. Importance of correspondence in business and Govt. offices. Essentials of good business and official correspondence. Various forms of correspondence. Office personnel relations – Morale and Productivity – Motivation of Office staff – staff Welfare Measures – Handling staff grievances. – Right to Information Act- 2001 – Nature Significance of RTI. Methods of obtaining data and recording procedures – Collecting information by interview and observation – presentation of information – procedure of statement of recording – kinds of office reports –Report writing.





REFERNCES

Reference Books: 1. Arora S. P; Office Organization and Management;Vikas Publishing house 2009 2. Basu M. L; Office Methods and General Knowledge of Commerce; Basu Publishers, 1972 3. Terry G. R.; Office Automation Bombay Taraporevala publishing co.

4. Terry G. R.; Office Management & Control; Illinois : Richard D. Irwin, Inc. , 1958 5. Ghosh P. K; Office Management Principles & Practice Edition : 12th edn., 2010 6. Modem Office Management - I. M. Sahai, Kitab Mahal, Allahabad. 7. Office Management & Secretarial Practice - Sing S P & Sing B. 1987, Gyan Publishing House, Delhi. 8. Office Organization and Management - Arora, S. P. 1990, Vikas Publishing house Pvt. Ltd, New Delhi. 9. Office organization and management – N.Kumar & R. Mittal. Anmol Publication Pvt. Ltd., New Delhi, Ansari Road New Delhi – 110002 10. Fundamental of office management – J. P. Mahajan, Pitamber Publishing Co. New Delhi. 11. Office Management – Dr A H Lokhandwala & V. K. Behere, Nirali Prakashan, Pune. 12. Office Organization and Management - R. K. Chopda, Himalaya Publishing House, Bombay 13. Office Organization and Management - Reddy & Apponnaiah, Himalaya Publishing House, Bombay 14. Office Management - P. K. Ghosh, Sultan Chand and Son's, New Delhi. 15. Office Organization and Management - C. B. Gupta, Sultan Chand and Son's, New Delhi.

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Proposal for starting One year Post graduate Diploma in ...hrdvnsgu.ac.in/courses_pdfs/PGDTD.pdf · Proposal for starting One year Post graduate Diploma in ... 4. Monappa Arun; (1995)