Of Patients Towards ENT OPD Services in Different Hospitals

Presented by:

Zayn Asrani

Aatif Iqbal

Sunny Maghnani

This research is designed to know the perception of different patients regarding ENT (Ear, Nose, and Throat) OPD (Out Patient Department) services in different Hospitals.

This will also let us know what the patients think about the hospitals in relation to environment, waiting time, doctor’s service, and a few other factors

The data will be collected through the questionnaires from the general people who have had medical experiences in different hospitals.

ABSTRACT

Pakistan is one of the developing nations where medical and health services are below the world standards.

There have been some development in this sector, however the majority stays deprived of the services everyone would love to have.

We will select several known hospitals, the hospitals were different from each other.

BACKGROUND

The perception of different patients is based on like location, technology used, employment of experienced doctors, environment etc.

This research is designated to examine the perception level and the preference of different patients regarding different hospitals in different areas of Karachi.

This will explore how the independent variables can affect the behavior (perception) of different patients.

INTRODUCTION

The main purpose of this research is to find the perception of the patients regarding their hospitals and with the help of the independent variables this will also help us to know the satisfaction level.

RESEARCH OBJECTIVES

THE TABLE SHOWS THE VARIABLES WE WILL BE EXAMINING:

Dependent Variable Independent Variables

Perception Demographics of Patients

  Waiting time

Moderate Variable Technology used in hospitals

Doctor’s Service Surrounding environment

  Hospital staff (Services)

  Fee charged

Data Collection:

In order to get the subjects of this research, we will design a questionnaire and distribute them amongst our group members, who live in different areas of Karachi.

The questionnaire will include all the independent variables with their set of questions.

METHODOLOGY

Sample Description:

The sample includes any patient which has been to the ENT and OPD of any hospital in Karachi.

Almost everyone visit hospitals for their check up and for the treatment of diseases.

Therefore, the first criterion is that the respondent should be a patient.

SAMPLING TECHNIQUE

We will use Convenience which is a non-probability sampling method.

Convenience method says, identifying any respondent who will be ready to fill the form.

It is assumed that everyone has been to hospital as a patient therefore any person willing to fill the questionnaire would have done it.

Target Population:

The target population is the people living in different areas of Karachi who have had experiences of visiting different hospitals for medication.