iSpaza

A mobile point of sales, inventory management and A mobile point of sales, inventory management and bookkeeping system with secure transactions for

microenterprises in the developing world.

Rickert Mulder, Sarah Palser and Adrian Maritz

Structure of PresentationStructure of Presentation

1.Purpose2.Breakdown of sections2.Breakdown of sections3.System interaction4.Inventory Management5.Bookkeeping System6.Cashless Transaction System7.Ethical and Legal Issues8.Timeline of work8.Timeline of work9.Conclusion

ProblemProblem

Microenterprises are important to the economy of a developing countrydeveloping country

Problems preventing growth:• Inadequate inventory management• Lack of relevant accounting records• Safety issues relating to cash payments

ThreeThree sectionssections

1.Inventory Management System (IMS) - Rickert - with Triple Trust Organization (TTO)

2. Bookkeeping System (BKS) - Sarah - with Learn to Earn (L2E)

3. Cashless Transaction System (CTS) - Adrian - with S1

System InteractionSystem Interaction

Inventory Management

Triple Trust Organisation (TTO)Triple Trust Organisation (TTO)

NGO active in the development of Spaza shops

• Mentorships• Mentorships

• As intermediary enables bulk discounts

TTO ordering systemTTO ordering system

• Expert based• Paper based previously• Paper based previously• Currently Android phones • Has to be collected manually

Research QuestionResearch Question

“Can a scalable and usable system be built that allows Spaza shop owners to place orders without expert intervention?”shop owners to place orders without expert intervention?”

• Allow them to manage inventory• Make more informed decisions• Improve efficiency

ApproachApproach

Use collaborative design with TTO to build the system

Possible Features:• Remote ordering• Inventory management• Point of Sale (POS) system

EvaluationEvaluation

• Validation testing according to TTO’s specifications• Conceptual model extraction to determine usability

Bookkeeping SystemBookkeeping System

MotivationMotivation

The need• Access to finance• Knowing financial position of• Knowing financial position ofcompany for decision making

Learn to Earn• Non-profit skills developmentand job creation organization

• Business Achievers course• Business Achievers course

Research QuestionResearch Question

“Can the Learn to Earn course be embodied on a mobile system to augment the effectiveness of the course?”of the course?”

FeaturesFeatures

• Enter income and expenses• Draw data from IMS and POS system• Generate reports• Generate reports• Exact features determined in collaboration with the L2E facilitators

EvaluationEvaluation

• Qualitative user testing with conceptual model extraction• L2E facilitators as proxy for client• Observing use in L2E classrooms• Observing use in L2E classrooms

Key success factorsKey success factors

• Allows L2E graduates to keep track of their business• Produce relevant reports for auditing• Fits in with the training initiatives at L2E• Fits in with the training initiatives at L2E

Cashless Transactions

Mobile Payments SystemMobile Payments System

• Overviewo Cashless payment systemo Cashless payment systemo Load currency onto a cardo Transfer money between people

• Focuso Identifying Usero Authenticating Usero Authenticating User

• Reasoningo Safetyo Easier method of transferring money

S1 CorporationS1 Corporation

• Provide financial software services to worlds leading financial to worlds leading financial institutions.

• Services offered:o retail paymentso online bankingo payment switching

• Why interested?

Identification TechniqueIdentification Technique

• QR Code printed on credit card sized card.• QR Code printed on credit card sized card.

• Clients details will be encrypted in QR Code

• QR Code scanned with users Android device.

• Transaction switching dealt with by S1 Realtime server.• Transaction switching dealt with by S1 Realtime server.

Authentication TechniqueAuthentication Technique

• QR Code will be linked to their mobile phone number.

• Authentication will be done in two phases:o 1st PIN Codeo 2nd One Time Pin (OTP)

• Only once OTP has been entered the transaction will be processed.

Testing & Desired OutcomesTesting & Desired Outcomes

• Testingo Phase 1 Statistical:

o Transaction time takeno Transaction time taken

o Accuracy of system

o Security of the authentication

o Phase 2 User Testing:

o Authentication interface

o Process of completing transaction

o System interactiono System interaction

• Desired outcomeso System should be as efficient as traditional cash payment

o Authentication should be secure

Ethical, Profession and Legal IssuesEthical, Profession and Legal Issues

Legal• Terms and conditions for loss of

critical datacritical data• FICA requirements if consideredfinancial provider

Ethical• Fall under ethics code of respective organizations• UCT ethics clearance for any user testing• UCT ethics clearance for any user testing

Intellectual Property Rights• Agreed on beforehand with relevant third parties

Conclusion

Expected ImpactExpected Impact

• Better understand of business situationo Exact inventory controlo Exact inventory controlo Well structured bookkeeping

• More informed business decisions

• Increased likelihood of credit approval

• Reduce cash transactions, increasing safety

Questions?

TimelineTimeline

RisksRisks

Third parties do not deliver• Harder to access target users• Harder to access target users• Might need to reduce scope• Can partner with other NGOs

Group member drops out• Systems can function independently• Less features• Less features