Project Management the Project Management the ITSD WayITSD Way

What is project management in What is project management in ITSD?ITSD?

Why do we need it?Why do we need it? How does it work?How does it work? Pros and ConsPros and Cons Tips and TricksTips and Tricks

What is Project What is Project Management?Management?

Baseline vs Project WorkBaseline vs Project Work Routine vs uniqueRoutine vs unique

Production Production Desktop Services, Data CenterDesktop Services, Data Center

Development Development Information Services, Technology Systems Information Services, Technology Systems

DevelopmentDevelopment

Basic Elements of Project MgmtBasic Elements of Project Mgmt Initiating, Planning, Execution, Monitoring, Initiating, Planning, Execution, Monitoring,

CloseoutCloseout

Why do we need it?Why do we need it?

CommunicationCommunication PlanningPlanning

Ensure appropriate hardware is in house to complete Ensure appropriate hardware is in house to complete project project

Identify all foreseeable risks and account for themIdentify all foreseeable risks and account for them Identify and plan for contingenciesIdentify and plan for contingencies Identify objectives and work towards themIdentify objectives and work towards them

SchedulingScheduling Ensure project has an endEnsure project has an end Ensure resource agreement and availabilityEnsure resource agreement and availability

How does it work?How does it work?

OverviewOverview Example: Network upgradeExample: Network upgrade

Basic PMBasic PM Ideas for ProjectsIdeas for Projects

ED01/M&EED01/M&E GrantsGrants Keep the lights onKeep the lights on EvaluationsEvaluations Strategic planningStrategic planning

ScopingScoping Skills needed?Skills needed? Hardware needed?Hardware needed? Timeframe? Deadlines?Timeframe? Deadlines? Why or business case?Why or business case? Identify opportunitiesIdentify opportunities

DefinitionDefinition Who will be on project and Who will be on project and

for how long? What charge for how long? What charge number?number?

Procedures/TrainingProcedures/Training Schedule?Schedule? Objectives?Objectives? Possible approachesPossible approaches Risk assessmentRisk assessment

Architecture (ITARB)Architecture (ITARB) What has changed?What has changed? Diagrams updated? Diagrams updated? Standards followed/if not, Standards followed/if not,

why not?why not? DeploymentDeployment

What is the plan?What is the plan? When?When? Who?Who? Back out plans?Back out plans? Announcement to staff?Announcement to staff?

CloseoutCloseout 30 day warranty30 day warranty Close out charges, etc.Close out charges, etc. Lessons LearnedLessons Learned

Planning PhasePlanning Phase

ScopeScope MonitoringMonitoring

Management authorizes official startManagement authorizes official start PMO assigns a rep to mentor pmPMO assigns a rep to mentor pm Project scheduled for bi-weekly reportingProject scheduled for bi-weekly reporting

DefinitionDefinition See handoutSee handout Resources assignedResources assigned Rough schedule providedRough schedule provided

ExecutionExecution

ImplementationImplementation Schedule developedSchedule developed Tasks assignedTasks assigned Deployment procedures are developedDeployment procedures are developed Training and Testing procedures are Training and Testing procedures are

developeddeveloped Deployment MeetingDeployment Meeting

Architecture changes Architecture changes Time agreed uponTime agreed upon All staff message writtenAll staff message written Back out plan is discussedBack out plan is discussed

Close outClose out

Warranty period of 30 days beginsWarranty period of 30 days begins Identify follow on projectsIdentify follow on projects All test accounts, test environments, All test accounts, test environments,

replaced hardware shutdown or replaced hardware shutdown or closed outclosed out

Charge numbers closed outCharge numbers closed out Lessons Learned heldLessons Learned held

By email or in person and posted to webBy email or in person and posted to web

Pros and ConsPros and Cons ProsPros

Better planning means standardization, execution Better planning means standardization, execution moves more quickly and smoothly with fewer moves more quickly and smoothly with fewer mistakes, thus fewer remedy calls, mistakes, thus fewer remedy calls,

Easier to identify training goalsEasier to identify training goals Repeatable processes – procedures developedRepeatable processes – procedures developed ControlControl

ConsCons More writing, reading, More writing, reading,

meetings/discussions/statusmeetings/discussions/status Takes greater time to start upTakes greater time to start up Can invest time in startup and project may be Can invest time in startup and project may be

scrapped in the endscrapped in the end Culture changeCulture change

Tips and TricksTips and Tricks

Templates and checklistsTemplates and checklists TrainingTraining Flow ChartsFlow Charts QuickBaseQuickBase