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Project Management Process Overview Closing Closing •Close project records •Document lessons learned •Ensure staff are rewarded and reassigned Executing/ Executing/ Controlling Controlling •Manage the work performed •Measure and report project performance •Obtain final client sign- off Time Management HR Management Integration Management Scope Management Quality Management Cost Management Process Closure Communications Management Risk Management Procurement Management Process Start Up Planning Planning Determine more specifically: •What needs to be done •How the objectives will be met •Who will be involved in the solution •When it will be implemented •How much it will cost Project Approach Process Start Up Project Schedule/Budge t Project Planning Process Closure Initiating •Formally recognize a new project exists •Document the Business Area’s need •Authorize the work to proceed •Link the project to ongoing work Project Definition Process Start Up Process Closure Opportunity Opportunity Assessment Assessment •To identify, screen, and select ideas that -Provide value to the customers -Maximize the return on investment Client Acceptance Planning Approval Initiating Approval Opportunity Assessment Approval Process Closure Idea Structuring Idea Generation Post-Project Review Project Completion HR Management Closure

Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

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Page 1: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

Project Management Process Overview

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Page 2: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Opportunity Assessment Process

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Opportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Inputs InitiatingDeliverables (Outputs)

Page 3: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

OpportunityOpportunityAssessmentAssessment

Opportunity Assessment Inputs

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

• Business Plans

• Program Plans

• Research Documents

• Requests for Change

Inputs

Idea Structuring

Process Closure

Idea Generation

Opportunity Assessment Approval

InitiatingDeliverables (Outputs)

Page 4: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Opportunity Assessment Outputs

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

• Project Initiation Document (Project Request section)

• Lessons Learned (Opportunity Assessment)

Inputs

Idea Structuring

Process Closure

Idea Generation

Opportunity Assessment Approval

InitiatingDeliverables (Outputs)

Page 5: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Idea Generation

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Idea Generation

Receive and/or Solicit Ideas

Identify Program Manager (or equivalent)

Refine Idea

Inputs

Idea Structuring

Process Closure

Opportunity Assessment Approval

InitiatingDeliverables (Outputs)

Page 6: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Idea Structuring

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Identify Project Sponsor

Identify High-Level Requirements and Critical Success Factors

Identify Primary Clients/Users

Define High Level Business Benefits

Identify Related Projects/Affected Systems

Identify Key Stakeholders

Plan for Next Phase (Initiating)

Prepare Project Initiation Document (Project Request section)

Inputs

Process Closure

Idea Generation

Opportunity Assessment Approval

Initiating

Idea Structuring

Deliverables (Outputs)

Page 7: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Opportunity Assessment Approval

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Opportunity Assessment Approval

Prepare for Opportunity Assessment Approval Checkpoint Review

Prioritize Idea

Obtain Approval to Proceed

Follow-Up after Opportunity Assessment Approval Checkpoint Review

Inputs

Idea Structuring

Process Closure

Idea Generation

InitiatingDeliverables (Outputs)

Page 8: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Assess the Opportunity Assessment Process

Process Closure

Inputs

Idea Structuring

Idea Generation

Opportunity Assessment Approval

InitiatingDeliverables (Outputs)

Page 9: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Opportunity Opportunity AssessmentAssessment Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Opportunity Assessment Approval

Initiating Process

Inputs

Initiating Approval

Process Closure

PlanningPlanningDeliverables (Outputs)

Page 10: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Initiating Inputs

• Project Initiation Document (Project Request section)

• Lessons Learned

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Inputs

Process Start Up

Project Definition

Process Closure

Initiating Approval

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Deliverables (Outputs)

Page 11: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Initiating Outputs

• Project Initiation Document

• Project Charter

• Concept Analysis Document

• Schedule for Initiating Process

• Business Case (Initial)

• Lessons Learned (Initiating)

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Inputs

Process Start Up

Project Definition

Process Closure

Initiating Approval

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Deliverables (Outputs)

Page 12: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Start Up

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Process Start Up

Identify Initiating Process Participants

Review Project Request Information

Create Initiating Schedule

Inputs

Project Definition

Process Closure

Initiating Approval

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Deliverables (Outputs)

Page 13: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Project Definition

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Describe Project Overview

Describe Project Scope

Determine Approach/Strategy

Define Business Case

Identify High-Level Project Risks

Identify Project Manager

Plan Next Phase (Planning)

Finalize the Project Initiation Document

Inputs

Process Start Up

Process Closure

Initiating Approval

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Project Definition

Deliverables (Outputs)

Page 14: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Initiating Approval

Prepare for Initiating Approval Checkpoint Review

Prioritize Project

Obtain Approval to Proceed

Follow-Up after Initiating Approval Checkpoint Review

Commit to the Project

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Initiating Approval

Inputs

Process Start Up

Project Definition

Process Closure

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Deliverables (Outputs)

Page 15: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Closure

Assess the Initiating Process

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the work to proceed• Link the project to ongoing work

Process ClosureProcess Closure

Inputs

Process Start Up

Project Definition

Initiating Approval

PlanningPlanningOpportunity Opportunity AssessmentAssessment

Opportunity Assessment Approval

Deliverables (Outputs)

Page 16: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Initiating PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Planning ApprovalInitiating Approval

Planning Process

Inputs Executing/Executing/ControllingControlling

Deliverables (Outputs)

Page 17: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Planning Inputs

• Project Initiation Document

• Project Charter

• Concept Analysis Document

• Schedule for Initiating Process

• Business Case (Initial)

• Lessons Learned

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Executing/Executing/ControllingControllingInitiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Schedule/Budget

Project Planning

Process Closure

Initiating Approval

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Planning Outputs

• Requirements Specification

• Project Schedule/Timeline

• Project Budget

• Business Case/Project Funding Form

• Support Expectations

• Technical Evaluation

• System Diagram

• Project Organizational Chart

• Communications Matrix

• Lessons Learned (Planning)

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Executing/Executing/ControllingControlling

Initiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Schedule/Budget

Project Planning

Process Closure

Initiating Approval

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Start Up

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Identify Planning Participants

Prepare for and Conduct Planning Kick-Off Meeting

Create Planning Schedule

Executing/Executing/ControllingControlling

Initiating PlanningPlanning

Planning Approval

Inputs

Project Approach

Project Schedule/Budget

Project Planning

Process Closure

Initiating Approval

Process Start Up

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Project Approach

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost Define Project Measures of

Success

Refine Project Scope, Objectives, and Deliverables

Define Project Requirements

Identify Project Lifecycle

Develop Work Breakdown Structure

Refine Business Case

Define Project Organization

Identify Project Team

Define Communications Strategy

Executing/Executing/ControllingControlling

Initiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating Approval

Project Approach

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Project Schedule/Budget

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Schedule/

Budget

Executing/Executing/ControllingControllingInitiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Planning

Process Closure

Initiating Approval

Refine the Project WBS

Identify Sequence and Dependencies

Estimate Work Effort and Duration

Identify Resource Requirements

Create Project Schedule

Establish Project Budget

Review Project Schedule/Budget

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Project Planning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Executing/Executing/ControllingControllingInitiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Schedule/Budget

Process Closure

Initiating Approval

Identify Project Constraints

Identify Project Dependencies

Identify Project Assumptions

Identify Project Risks

Document Management Approaches

Determine Change Enablement Approach, if applicable

Project Planning

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Planning Approval

Finalize Project Documentation

Prepare for Planning Approval Checkpoint Review

Obtain Approval to Proceed

Follow-Up after Planning Approval Checkpoint Review

Commit to the Project

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Executing/Executing/ControllingControlling

Initiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Schedule/Budget

Project Planning

Process Closure

Initiating Approval

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Closure

Assess the Planning Process

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Process Closure

Executing/Executing/ControllingControllingInitiating PlanningPlanning

Planning Approval

Inputs

Process Start Up

Project Approach

Project Schedule/Budget

Project Planning

Initiating Approval

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

ClosingClosingPlanning Inputs

Executing/Controlling Process

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Process Closure

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

Procurement Management

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Executing/Controlling Inputs

• Requirements Specification

• Project Schedule/Timeline

• Project Budget

• Business Case

• Support Expectations

• Technical Evaluation

• System Diagram

• Project Organizational Chart

• Communications Matrix

• Lessons Learned

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

Procurement Management

Process Closure

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Executing/Controlling Outputs

• Project Documentation

• Implementation Strategy and Plan

• Deliverables Acceptance

• Lessons Learned (Executing/Controlling)

• Manage the work performed• Measure and report project

performance• Obtain final lient sign-off

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Closure

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

Procurement Management

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Start Up

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Coordinate Project Resources

Prepare for and Conduct Implementation Kick-Off Meeting

Begin Implementation Planning

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

Procurement Management

Process Closure

Process Start Up

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Integration Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Manage Issues

Manage Change Control

Manage Project Information

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

Procurement Management

Process Closure

Integration Management

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Scope Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Review Deliverable Requirements

Conduct Deliverables Reviews

Complete Deliverable Review Follow-Up

Quality Management

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

HR Management

Communications Management

Risk Management

Procurement Management

Process Closure

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Time Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Collect Actual Progress

Update Schedule During Control Intervals

Resolve Schedule Conflicts and Issues

Review at Project Milestones

HR Management

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

Communications Management

Risk Management

Procurement Management

Process Closure

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Cost Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Communications Management

Measure Progress

Revise Cost Estimates

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Risk Management

Procurement Management

Process Closure

Deliverables (Outputs)

Page 33: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Quality Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Perform Quality Assurance

Conduct Quality Control Reviews

ClosingClosingPlanning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Cost Management

Procurement Management

Process Closure

Quality Management

Scope Management

Time Management

HR Management

Communications Management

Risk Management

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

HR Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Manage Team

Manage Business Interfaces

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Procurement Management

Process Closure

HR Management

Scope Management

Time Management

Cost Management

Quality Management

Communications Management

Risk Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Communications Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Review Project Communications Plan

Collect Status and Progress Information

Distribute Information

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

CommunicationsManagement

Procurement Management

Process Closure

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Risk Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Risk Management

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Identify Additional Risks

Analyze Additional Risks

Develop Additional Risk Responses

Respond to the Actual Risk Events

Update the Risk Management Log/Database

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Risk Management

Procurement Management

Process Closure

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Procurement Management

Process Closure

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Procurement Management

Ensure Contract Terms are Fulfilled

Manage Relationship with Contractor

Perform Contractor Exit

Close Out the Contract

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Client Acceptance

Prepare for Final Deliverable Review

Conduct Final Deliverable Review

Obtain Approval to Proceed

Follow-Up After Final Deliverable Review

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Procurement Management

Process Closure

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Process Closure

Assess the Executing/ Controlling Process

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Process Closure

Planning Inputs Executing/ Executing/ ControllingControlling

Client AcceptancePlanning Approval

Process Start Up

Integration Management

Procurement Management

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

Risk Management

ClosingClosingDeliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

ClosingClosing

Post-Project Review

Project Completion

HR Management Closure

Closing Process

Executing/ControllingExecuting/Controlling Inputs

Client Acceptance

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

Deliverables (Outputs)

Page 41: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Closing Inputs

• Project Documentation

• Deliverables Acceptance

• Lessons Learned

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

ClosingClosingExecuting/ControllingExecuting/Controlling Inputs

Client Acceptance

Project Completion

Post-Project Review

HR Management Closure

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Closing Outputs

• Project Closeout Report• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

ClosingClosingExecuting/ControllingExecuting/Controlling Inputs

Client Acceptance

Project Completion

Post-Project Review

HR Management Closure

Deliverables (Outputs)

Page 43: Project Management Process Overview Closing Close project records Document lessons learned Ensure staff are rewarded and reassigned Executing/ Controlling

ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Project Completion

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

ClosingClosingExecuting/ControllingExecuting/Controlling Inputs

Client Acceptance

Post-Project Review

HR Management Closure

Document Final Schedule/Budget

Archive Project Files

Close Project Logs

Close Time Reporting System and Project Database Tool

Populate Existing Knowledge Bases

Begin Preparing the Project Closeout Report

Project Completion

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

Post-Project Review

Administer Team Questionnaire

Assess Client Satisfaction

Consolidate Lessons Learned

Prepare for Post-Project Review

Conduct Post-Project Review

Follow-up after Post-Project Review

Submit Lessons Learned

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

ClosingClosingExecuting/ControllingExecuting/Controlling Inputs

Client Acceptance

Project Completion

HR Management Closure

Post-Project Review

Deliverables (Outputs)

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ClosingClosing

• Close project records• Document lessons learned• Ensure staff are rewarded

and reassigned

Executing/ Executing/ ControllingControlling

• Manage the work performed• Measure and report project

performance• Obtain final client sign-off

Time Management

HR Management

Integration Management

Scope Management

Quality Management

Cost Management

Process Closure

Communications Management

Risk Management

Procurement Management

Process Start Up

PlanningPlanning

Determine more specifically:• What needs to be done• How the objectives will be met• Who will be involved in the

solution• When it will be implemented• How much it will cost

Project Approach

Process Start Up

Project Schedule/Budget

Project Planning

Process Closure

Initiating

• Formally recognize a new project exists

• Document the Business Area’s need

• Authorize the IT area to proceed• Link the project to ongoing work

Project Definition

Process Start Up

Process Closure

OpportunityOpportunityAssessmentAssessment

• To identify, screen, and select ideas that

- Provide value to the customers

- Maximize the return on investment

Client AcceptancePlanning ApprovalInitiating ApprovalOpportunity Assessment Approval

Process Closure

Idea Structuring

Idea Generation

Post-Project Review

Project Completion

HR Management Closure

HR Management Closure

Conduct Final Reviews and Evaluations

Acknowledge/Recognize Project Participants

Release Project Resources

• Close project records• Document lessons learned• Ensure staff are rewarded and

reassigned

HR Management Closure

ClosingClosingExecuting/ControllingExecuting/Controlling Inputs

Client Acceptance

Project Completion

Post-Project Review

Deliverables (Outputs)