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Project Connect Glossary Term Term Definition Funcional Area 3 X WBA The amount of money claimant must earn to qualify for eligibility on a new claim, while in continuous claim status. Initial Claims Account Credential Challenge Counter Number of failed consecutive login attempts Initial Claims Active When the claimant is in continuous certification or an application has been submitted. Initial Claims Active Duty A term defined by the Military as a period of fulltime duty (regular, Reserves or National Guard). A minimum period of active duty must be served in order to use the wages earned during that period to establish an unemployment claim. Initial Claims Add Groups Allows correspondence to be sent to a group (ex. All, claimants, employers). Correspondence Ad-Hoc Correspondence that is not used often or created as needed. Correspondence Affected Unit (STC) A specified plant, department, shift, or other definable unit of two or more employees designated by the employer to participate in a short-time compensation plan. Special Claims Alien Registration Number Number assigned by the Department of Homeland Security (DHS) to Work Authorization or Permanent Resident Alien documentation. Used to verify a claimant's authorzation to work in the United States with DHS. Initial Claims Appeal Case Folder All documents related to the appeal for the particular case Appeal Appeals Referee Hearing Officer conducting the hearing on an appeal. Appeal Appellant Party filing appeal to an adverse determination/decision. Appeal Appellee Other party involved in an appeal of a determination/decision. Appeal Authenticated Claimant’s information has been verified using the claimant Social Security Number and Florida Driver's License or State ID Number through the DHSMV/SSA crossmatches / interfaces. Performed on all new unemployment claims during the process of completing the application for Reemployment Assistance. Initial Claims Authorized Amount Payable (AAP) Weekly benefit amount minus [pension or other deductible income] minus [excess earnings deduction (EED)]. Also called the Gross Amount Payable (GAP). Payment Auto Adjudicate The System will gather the fact finding and issue a determination, without human intervention. Adjudication Available Benefits Amount of money remaining in a claim or program (Regular, EUC, EB, etc). Initial Claims Page 1 of 17

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Page 1: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

3 X WBA The amount of money claimant must earn to qualify for eligibility on a new claim, while

in continuous claim status.

Initial Claims

Account Credential Challenge Counter

Number of failed consecutive login attempts Initial Claims

Active When the claimant is in continuous certification or an application has been submitted. Initial Claims

Active Duty A term defined by the Military as a period of fulltime duty (regular, Reserves or National

Guard). A minimum period of active duty must be served in order to use the wages earned during that period to establish an unemployment claim.

Initial Claims

Add Groups Allows correspondence to be sent to a group (ex. All, claimants, employers). Correspondence

Ad-Hoc Correspondence that is not used often or created as needed. Correspondence

Affected Unit (STC) A specified plant, department, shift, or other definable unit of two or more employees

designated by the employer to participate in a short-time compensation plan.

Special Claims

Alien Registration

Number

Number assigned by the Department of Homeland Security (DHS) to Work Authorization

or Permanent Resident Alien documentation. Used to verify a claimant's authorzation to

work in the United States with DHS.

Initial Claims

Appeal Case Folder All documents related to the appeal for the particular case Appeal

Appeals Referee Hearing Officer conducting the hearing on an appeal. Appeal

Appellant Party filing appeal to an adverse determination/decision. Appeal

Appellee Other party involved in an appeal of a determination/decision. Appeal

Authenticated Claimant’s information has been verified using the claimant Social Security Number and

Florida Driver's License or State ID Number through the DHSMV/SSA crossmatches / interfaces. Performed on all new unemployment claims during the process of

completing the application for Reemployment Assistance.

Initial Claims

Authorized Amount Payable (AAP)

Weekly benefit amount minus [pension or other deductible income] minus [excess earnings deduction (EED)]. Also called the Gross Amount Payable (GAP).

Payment

Auto Adjudicate The System will gather the fact finding and issue a determination, without human intervention.

Adjudication

Available Benefits Amount of money remaining in a claim or program (Regular, EUC, EB, etc). Initial Claims

Page 1 of 17

Page 2: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Back file Returned mail that doesn’t need any action and will be sent directly to FileNet Central Intake

Backdate Claim

Effective Date

To change the effective date of a new, reopen or additional claim to a prior date. Initial Claims

Balance The remaining amount that is payable on a claim.  In Legacy this was the Available

Credits

Wage Determination

Bar Code (Claimant) Will contain information that will associate a claimant to a specific issue, information, or claim.

Adjudication

Bar Code (Employer) The bar code on the employer response will identify the following:• employer account

• employer liability• and claimant (Claimant ID)

Adjudication

Base Period The covered wages earned during this period are used to determine if a claimant

qualifies monetarily for a new unemployment claim and the amount to which they are entitled to receive. The first 4 of the last 5 completed calendar quarters preceeding the Benefit Year

Beginning Date. For a claim filed July 1, 2013, the Base Period is all 4 quarters of 2012 (January 1, 2012 - December 31, 2012).

Initial Claims

Batch define mail Mail that is grouped into small quantities to be scanned into FileNet. Central Intake

Benefit Year Beginning Date (BYB)

Effective (beginning) date of a new Reemployment Assistance Claim. The Sunday which begins the week in which the claimant filed their new claim. If the claimant had a prior

claim ending during that week or if the calendar quarter changed during the week, the

effective date may be a day other than Sunday.

Initial Claims

Benefit Year Ending Date (BYE)

Ending date of a Reemployment Assistance claim. It is always one year from the Benefit Year Beginning date minus 1 day. Example: A claim effective February 3, 2013, would

have an end date of February 2, 2014.

Initial Claims

BRI Handbook Benefit Rights Information Handbook. Handbook detailing the claimants rights and responsibilities relating to Reemployment Assistance.

Initial Claims

Briefs in Opposition A document protesting the opposing party’s filing usually for a tax hearing or at the

RAAC level

Appeal

Cancel Deletes the correspondence from the queue. Correspondence

Claim ID A unique identification number assigned to each new claim created for a claimant. Initial Claims

Page 2 of 17

Page 3: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Claim Status Active - The System will default the claim to Active when the Initial Claim is established

unless the claim meets criteria for Pending or any other status.

Initial Claims

Claim Status Exhausted – Active - The System assigns this status when the ‘Expired – Active’ status does not apply, the Claim’s Regular RAP balance goes to $0, but the Claimant is on an

Extension, DUA, TRA, or other program.

Initial Claims

Claim Status Exhausted – Inactive - The System assigns this status when the ‘Expired – Inactive’ status does not apply, the Claim’s Regular RAP balance goes to $0, and the Claimant is on an

Extension, DUA, TRA, or other program and it has been 25 days from the Sunday of the last requestable week.

Initial Claims

Claim Status Exhausted - The System assigns this status when the ‘Expired’ status does not apply and the Claim’s Regular RAP balance goes to $0, but the Claimant is not currently on an

Extension, DUA, TRA, or other program.

Initial Claims

Claim Status Expired – Active - The System assigns this status when BYE date is less than the current calendar date, but the Claimant is on an Extension, DUA, TRA, or other program.

Initial Claims

Claim Status Expired – Inactive - The System assigns this status when BYE date is less than the

current calendar date, and the Claimant is on an Extension, DUA, TRA, or other program and it has been 25 days from the Sunday of the last requestable week.

Initial Claims

Claim Status Expired - The System assigns this status when BYE date is less than the current calendar

date or If claim BYE is on Sunday, Monday or Tuesday of current week, claim is expired

even if BYE is after current date (see example), and the Claimant is not currently on an Extension, DUA, TRA, or other program.Example: claim BYE is 1/31/12 and current day is 1/30/12, the claim is expired and a new claim would need to be filed effective 2/1/12 and week ending 2/4/12 is paid on

the new claim.If claim BYE is on Wed – Saturday of current week, the claimant is not expired until the following week.

Example: claim BYE is 2/2/12 and current day is 2/3/12, w/e 2/4/12 is paid on that

claim and new claim is not filed until next week.

Initial Claims

Claim Status Inactive - The System sets this status when 25 days have elapsed from the Sunday of the last requestable week.

Initial Claims

Claim Status Ineligible - The claim is not monetarily eligible. Initial Claims

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Project Connect Glossary

Term Term Definition Funcional Area

Claim Status Pending - The System will set the claim to Pending status only if the following election

conditions are met:

Program Type of the prior benefit claim is TRA The TAA Petition Number associated with the TRA claim is from 70000 to 79999

The monetary status of the subsequent Regular RAP claim is Eligible The Claimant has not elected to stay on TRA over RAP or vice versa The time period for the Claimant to respond to the TRA/RAP election has not passed.

Initial Claims

Claim Status Suspended - The System assigns this status to a claim in the following scenario: The claimant is switched to a new claim from a current claim that has not exhausted or

expired. The current claim is set to ‘Suspended’, if the claimant is eligible to be switched back to this claim in the future.

Initial Claims

Claim Status Unregistered - The System will assign this status to an incomplete initial application

only.

Initial Claims

Claim Status Withdrawn - The System assigns this status when RAP Staff withdraw the claim via View & Maintain functionality.

Initial Claims

Claimant An unemployed worker who has filed a Claim to receive UI benefits. Appeal

Claimant ID A unique identification number assigned to the claimant associated with the claimant’s

social security number. It ties the claimant record and benefit claim record together across all programs and claims in the system

Initial Claims

Claimant Profile Basic overview showing the current information for a particular claimant. Initial Claims

Combined Wage Claims A CWC is a claim filed using wages earned by the claimant in other states Initial Claims

Commuter

Status/Claim

When a claim filed by persons who worked, and would continue to seek work in one

state, while living within 50 miles another states’ border.

Initial Claims

Complete Determination is complete. Correspondence is suppressed, Changes cannot be made to

determination without changing the modify level.

Adjudication

Continuance (Appeals) An appeals hearing has been continued Appeal

Contributory Employer An employer who pays a tax to finance the UI Trust Fund based on the amount of the employer’s payroll

Appeal

Page 4 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

Correspondence All information, determinations, notices, etc distributed to a claimant, employer. It is

available through the claimant or employer portal electronically and also distributed by

mail, if the communication method chosen was 'Mail'.

Initial Claims

Correspondence Preference

Claimants or employers have the option to access their correspondence only electronically through their online portal or to also receive correspondence through the

mail. If electronic is chosen, an email will be sent to the claimant when correspondence is available to be viewed.

Initial Claims

DD214 The DD Form 214 "Certificate of Release or Discharge from Active Duty" is a document of the United States Department of Defense, issued upon a military service member's

retirement, separation or discharge from active-duty military.

Initial Claims

Debit Card Florida Reemployment Assistance Debit Card. Issued to claimants who choose this payment method. Weekly benefit payments are transferred to this card for use by the claimant.

Initial Claims

Declined The claimant has chosen not to request payment for the week Payment

Declined Week The claimant has chosen not to request payment for the week. Currently, this applies to STC and EB participants.

Payment

Delivery Method Allows staff to select another method to send correspondence other than

claimant/employer selected preference ( All, Email, US Mail, Fax)

Correspondence

Determination Status Pending – a monetary determination is pending.Active – a monetary determination has been issuedInactive – when a monetarily redetermination is done, prior monetary determination

sequences become inactive.

Initial Claims

Determine Correct Path

A process that the system performs when a claimant or staff accesses a claimant's home screen to determine which options, links and messages should be displayed to the

claimant.

Initial Claims

Determined Determination that has been completed but has not yet been mailed. Changes (unless it needs be voided) can be made to determination on the same day the decision was made i.e. just before the determination is mailed. Any changes after ‘Distributed cannot be

made without changing the modify level.

Adjudication

DHSMV Department of Highway Safety and Motor Vehicle – We interface with DHSMV to verify a claimant’s driver’s license number.

Wage Determination

Disqualified The claimant has been issued a decision advising they are ineligible for benefits Payment

Page 5 of 17

Page 6: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Distributed Determination has been mailed to Claimant and/or Employer. Changes cannot be made

without creating a modify level.

Adjudication

DOR Department of Revenu- DEO interfaces with DOR to verify the wages of a claimant. Wage Determination

DUA Related Claim A UI claim filed for benefits as a direct result of a major disaster. Appeal

EAN Employer Identification Number - Reemployment Tax Account Number. Initial Claims

Effective Dated

Monetary

A monetary determination on a regular unemployment claim issued to cover a specific

number of weeks during which it has been determined that a claimant has reasonable assurance of returning to work at a school after a school break (summer or holiday) has

ended. If the claimant had other work during their base period sufficient to qualify them monetarily for a claim, they will be entitled to receive benefit based on the non-school related wages during the school break.

Initial Claims

EIRP Employer Identification Resolution Process Initial Claims

Electronic Communication

A communication method offered to claimants and employers. An email notice will be provided to alert them that correspondence is available to be viewed through their

Portal and that they are responsible for providing timely responses to all requests for

information.

Initial Claims

Eligible- Redetermined You meet the requirements for monetary eligibility (wages you been paid in two or more calendar quarters in the base period, your total base period wages are equal to or more than one and half (1 ½) times your high quarter wages and your total wages you

have earned in your qualified quarters of your claim are equal or higher than $3400),

and actions such as adding ,deleting, or modifying your current wages ( based on proof of earnings received) will still result in your monetary eligibility.

Wage Determination

Eligible: Claimant meets the monetarily qualifications to establish claim.To be monetarily eligible for benefits, you must have been paid wages in two or more calendar quarters in the base period , your total base period wages must be equal to or more than one and one half (1 ½) times your high quarter wages and the total wages you

have earned in your qualified quarters of your claim must be equal or higher than $3400 .

Wage Determination

Employer Account Number

The Unemployment Tax Account Number given to the employer by the State of Florida which is different from the FEIN

Initial Claims

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Project Connect Glossary

Term Term Definition Funcional Area

ERP Eligibility Review Program - an indepth review of claimant responses to a questionaire

(UCB-231) sent to selected claimants to determine their continued eligibility to receive

unemployment benefits.

Initial Claims

ETA-931 A communication with federal agencies in which wage and separation information is requested and provided. Used when a new claim has been filed and federal employment

was reported by the claimant.

Initial Claims

ETA-931A A communication with federal agencies in which separation information is requested

and provided. Used when a claimant files an Additional Claim and is reporting employment with a federal agency.

Initial Claims

ETA-934 Communication with federal agencies requesting additional information from the

employer when information received on the initial communication was not sufficient.

Initial Claims

ETA-935 Claimant’s Affidavit of Federal Civilian Service, Wages, and Reason for Separation, to

determine the claimant’s monetary and non-monetary eligibility when no response is received from the Federal agency within specified time frames provided by USDOL

Initial Claims

Exception (Alternate

Flow)

Flow of events that cover optional or exceptional behavior in relation to the normal

behavior, and also variations of the normal behavior. The alternative flows of events

detours from the basic flow of events, some of which will return to the basic flow of events and some of which will end the execution of the use case.

Appeal

Excess Earnings

Deduction (EED)

The sum of all the claimant’s earnings minus the earnings disregard. Payment

FCCC

Federal Claims Control

Center

Maintains DD-214s from all military branches and provides that information to

unemployment agencies upon requests.

Also, maintains records of which states have taken assignment of both Federal and

Military wages.

Initial Claims

Federal An initial claim filed with wages from a Federal employer Initial Claims

FIC CODE Federal Identification Code - Code used to identify Federal Agencies and Departments. Initial Claims

FileNet Electronic storage for images Central Intake

Page 7 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

FIPS CODE Federal Information Processing Standard. A five digit numeric code used to identify each

state and the counties or county equivalents within each state in the USA. 2 digit state

code + 3 digit county code.

Initial Claims

First Payment Time

Lapse

Time frame for meeting the Federal first payment requirement which is 14 days from

the end of the first compensable week.

Payment

Florida Liable CWC 934 refers to a communication with federal agencies in which an additional application

with filed with federal employment.

Initial Claims

Full Time A claimant is considered by their employer to be a fulltime employee. If they worked their normal number of hours for a particular week that would be a week of fulltime

work.

Initial Claims

Gross Amount Payable (GAP)

Another name for Authorized Amount Payable Payment

Hearing Officer Appeals Referee/Special Deputy assigned to schedule and conduct a hearing. Appeal

High Quarter Earnings In a claimant's base period the total earnings in each quarter are compared to determine

which quarter has the highest earnings. The 'high quarter' earnings are multiplied by 1.5 and if the total wages in the base period do not equal or exceed this amount, the

claimant would not qualify for a claim.

Initial Claims

Hiring Hall An arrangement under which an agency or institution which has control or of access to a particular labor pool agrees to supply workers to an employer upon request.

A union administered job-referral system whose referrals enjoy advantages over all other job applicants.

Initial Claims

Hold The week has been certified by the claimant and processed by the System but payment

cannot be released due to an issue on the claim.

Payment

Hold Stops a correspondence from being generated that is in a ‘pending’ status for a maximum three (3) business days.

Correspondence

Page 8 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

IB-1

Interstate Benefit

Application

ICON transaction used to transmit initial claim information by an Agent state to a state

that doesn’t take its own claims for a claimant residing in the Agent state.

Initial Claims

IB14 IB14 is a request for reconsideration of wage credits when the claimant alleges wages are missing in another state. The IB-14 is sent to the claimant to complete, attach proof

of earnings and forward to the other state. Utilizing this filter option will result in only IB14 transaction records being returned in the search results.

Wage Determination

IB4 IB4 refers to a communication between states in which wages are requested and provided. Utilizing this filter option will result in only IB4 transaction records being

returned in the search results.

Wage Determination

IB5 IB5 refers to a communication between states in which one state provides another state with information regarding the use of and charge percentage for out of state wages. Utilizing this filter option will result in only IB5 transaction records being returned in

the search results.

Wage Determination

Indexing Data entry of claimant or employer information that will identify the incoming correspondence if document does not contain a bar code.

Central Intake

Ineligible-

Redetermined

A monetarily ineligible determination issued after the original eligible or ineligible

determination was issued. You do not meet the requirements for monetary eligibility (paid wages in two or more calendar quarters in the base period, your total base period wages is less than one and half (1 ½) times your high quarter wages and Your total

wages you have earned in your qualified quarters of your claim are not equal or higher than $34000, and actions such as adding ,deleting, or modifying your current wages

(based on proof of earnings received) will still result in your monetary ineligibility.

Wage Determination

Ineligible Monetary determination issued, no outstanding wage requests and claimant does not meet the monetary requirements to establish a monetary. You will be monetarily ineligible for benefits if you have not been paid wages in two or more calendar quarters in the base period, your total base period wages are less than one and

one half (1 ½) times your high quarter wages or the total wages you have earned in your qualified quarters of your claim are not equal or higher than $3400 .

Wage Determination

Page 9 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

Initial Claims The amount of money a claimant must normally earn to remove a disqualification issued

due to a discharge for misconduct. 17 times the maximum WBA is used to determine

which employers are considered separating employers on a claim.

Initial Claims

Interested Parties A base period or separating employer. These employers will receive a Notice of Claims

Filed (UCB-412) when a new or additional claim is filed.

Initial Claims

Interested Party All parties who are notified of the hearings, decisions, and orders and have a vested

interest in the case.

Appeal

Interstate Connection

(ICON)

A nationwide system providing UI specific messaging and information routing between

state workforce agencies used to exchange wage and Claim information with other states.

Appeal

Labor Union A labor union is a group of workers bearing the name labor, organized labor, federation

of labor, brotherhood of labor, union labor, trade union, building trades council, building trades union, allied trades union, local union, state union, national union, international union, district labor council, district labor union, American Federation of Labor, Florida

Federation of Labor, etc. This question applies only to you if you are a member of such a union, and you are registered with a hiring hall of your union for the purposes of

obtaining employment. (Note: “Credit union” banking institutions are not labor unions.)

Initial Claims

Lack of Jurisdiction The result of an Appeals level Referee not having Jurisdiction to proceed on a hearing. Appeal

Last Official Duty Station

State where the claimant was most recently employed by a federal agency.If employed by FEMA, the Duty Station is the claimant's official residence of record with FEMA.

Initial Claims

Maintain External Entity

Frequently used external addresses that are not claimants or Florida liable employers. Maintained for Ad-Hoc correspondence.

Correspondence

MBA/ Maximum Benefit Amount

The maximum amount payable on a claim.  In Legacy this was Total Available Credits. Wage Determination

Message Information displayed to the claimant on their Home Screen to alert them to actions that

must be taken on their claim or information regarding the status of their claim.

Initial Claims

Page 10 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

Monetary Benefit

Amount

MBA is the most amount of benefits the claimant is eligible to receive on a regular claim. Initial Claims

Monetary Sequence Each monetary determination or pending determination is given a sequential number. Initial Claims

Monetary Status Pending Ineligible Inelligible – Redetermined

Eligible- Redetermined

Initial Claims

Net Authorized

Payment (NAP)

Equals GAP plus [special allowance amount (FAC)] minus [in state offsets] minus [out of

state offsets] minus [child support] minus [federal tax withholding].

Payment

No Header Cover Sheet Cover sheet for incoming mail that does not have a bar code and needs to be indexed. Central Intake

Non-Appearance When a party fails to appear at an Appeals level hearing Appeal

Not Authenticated Claimant’s information has not been verified via the DHSMV/SSA interfaces. Initial Claims

Notice of Docketing

(Special Deputy)

Notice to Special Deputy interested parties that an appeal has been filed Appeal

Nullify If the issue is Nullified, all the prior levels and decisions on the issue are reversed. The

System will behave as if the issue never existed.

Adjudication

On-Call You have a history of working on an "on call" basis, in which they accepted a verbal or written contract to work variable hours as needed.

Initial Claims

One Stop Career Center A local Florid Workforce Services office where claimants can go to obtain assistance in

removing any barriers to obtain employment. Claimants meeting certain criteria are required to report to the office so that it can be determined if assistance is available

which would help the claimant find a job.

Initial Claims

Other Separation Payments

Payments received after a job separation such as profit sharing distributions, continuation pay or other such payments not previously spelled out.

Initial Claims

Paying State The state from which unemployment benefits are paid to a claimant. A claim can only be established against a state in which the claimant had assignable employment during the

base period for that state.

Initial Claims

Payment Hold Benefit payment is not released pending resolution of an issue. Payment

Page 11 of 17

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Project Connect Glossary

Term Term Definition Funcional Area

Payment Status Pending Hold

Declined Disqualified

Processed

Payment

Pending Monetary determination has not be issued or claimant is monetarily ineligible and there are outstanding wage requests (Florida, Federal, Military or Out of State), DOR

Investigation.

Wage Determination

Pending The week has been certified by the claimant and is waiting to be processed by the

System in the nightly batch run. Note: if the claimant has chosen debit card as their method of payment, weeks will show as pending until the debit status becomes active

and payment can be released.

Payment

Pension A sum of money paid regularly as a retirement benefit . Initial Claims

Petitioner Name for person filing the appeal on a Special Deputy Case Appeal

Pre-Adjudication Queue

The Pre-Adjudication Queue holds all issues that are pending but are not ready to be worked because the fact finding has not been returned or the Correspondence Due Date

Adjudication

Pre-Certification Hold A hold placed on an overpayment to stop the pre-certification notice from being

generated. This hold can be temporary or permanent.

Top

Pre-Certification Notice

A Special Deputy appealable notice giving claimant due process before being certified to TOP.

Top

Pre-Certification Status Systems displays the Pre-Certification Status of the Pre-Certification Hold. Top

Pre-Certifications Details Report

This report identifies all claimants who were sent a Pre-Certification Notice for TOP Certification with supporting details.

Top

Processed The week has been certified by the claimant and the payment batch has run. Payment

Program Sub-Type STC attached to a RA (regular) claim

DUA – when claimant indicates that they were impacted by a disaster, this program sub-

type is attached to the RA (regular) claim.

Initial Claims

Program Type RA (regular), EUC, EB, TRA, ATAA, RTAA, DUA (straight DUA claim set up when a

claimant does not qualify for a regular RA claim)

Initial Claims

Promised Hire Date The claimant provided a date (must be within six weeks) to begin work with an employer.

Payment

Quash The result of a Motion to Quash, which results in a Subpoena being suppressed. Appeal

RA An initial claim filed with wages earned from employers in the state of Florida Initial Claims

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Project Connect Glossary

Term Term Definition Funcional Area

Reactivate Claim Action to reopen an inactive claim. An application must be completed and if there was

employment since the claimant last filed for benefits, that employment information must

be provided.

Initial Claims

Reasonable Assurance/School

Employee

A verbal or written assurance that a employee working at a school will be returning to work when the school break is over.

Initial Claims

Reassign The workflow for the issue is redirected to a Supervisor’s queue. The Supervisor queue

is determined based on the Adjudicator’s location. If the Adjudicator’s location is ‘North Hub’, the work item is reassigned to the ‘Supervisor – North Hub’ queue, and similarly, if

the Adjudicator’s location is ‘South Hub’, the work item is reassigned to the ‘Supervisor –

South Hub’ queue.

Adjudication

Reemployment Assistance Appeals

Commission

Second level of appeal process which rules on the correctness of the appeal decision. Appeal

Reemployment Assistance Appeals

Commission (RAAC)

Second level of appeal process which rules on the correctness of the appeal decision. Appeal

Regenerate Reprint correspondence Correspondence

Regional Financial Center (RFC)

FMS support cents responsible for payment disbursements. These centers also support TOP processing.

Top

Release Hold Releases the hold on correspondence to allow for generation. Correspondence

Remand Order RAAC returning a case to a lower level for further action, i.e., a new

decision/determination or an additional hearing and new decision.

Appeal

Remedial Training

(TRA)

Basic instruction needed to aid the claimant in reaching a level of competency to qualify

for additional training.

Payment

Remuneration Payment or compensation received for services or employment. Initial Claims

Request for Reconsideration

Claimant or employer files a wage redetermination to add/delete wages and or employers to a claim.

Wage Determination

Requesting Benefit Payments

Completing a Continued Claim application in order to request payment for the week in question. Claimant must meet all monetary and non-monetary eligibility criteria in order for a payment to be issued.

Initial Claims

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Project Connect Glossary

Term Term Definition Funcional Area

Residual Payment

(Padding)

Payment made from one extension program to bring the last week paid under the prior

extension program up to the weekly benefit amount. These “residual” payments are

allowed only for certain programs which are designated by federal law.

Payment

Respondent Other party involved in a special deputy appeal. Appeal

Return to Work (RTW) Date

Date on which an employee is scheduled to return to work with a former employer or start work with a new employer. Claimants with a RTW date 8 weeks from their

separation date

Initial Claims

Return to Work Date The claimant provided a date to return to work (must be within eight weeks) with their

separating employer.

Payment

Returned  Outgoing documents that have been returned to the Department Central Intake

Reversal A process of reversing an offset and restoring the prior debt balance in TOP. Top

Scheduled TOP

Hearings Queue

This Scheduled Top Hearings workflow allows BPC staff to monitor TOP appeal cases

scheduled for hearing in order to prepare for and appear at the hearing on behalf of DEO.

Top

Severance Severance pay is compensation for the loss of a job. It may be paid on the basis of length

of service for an employer. It is a matter of agreement between an employer and an

employee. Severance pay provided to an individual regardless of the reason will affect a claimant’s eligibility for benefits.

Initial Claims

SF 8 and SF50 Federal Employer forms provided to the claimant upon separation from the employer. They provide identifying information regarding the federal employer and proof of

federal employment. Together with the UCB-935, they provide the information

necessary to assign federal wages to a claim if the federal employer fails to provide that information in a timely manner.

Initial Claims

Short-Time

Compensation Employer

An employer with a short-time compensation plan in effect. Special Claims

Sole Proprietor A sole proprietor is someone who owns an unincorporated business by himself or herself. All profits and all losses accrue to the owner & the income from the business is

reported to the IRS as personal income and taxed accordingly. One is a “sole” proprietor in the sense that he or she has no partners (partnership).

Initial Claims

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Page 15: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Special Allowances Amount payable in addition to the regular weekly benefit amount. For example, the $25

federal FAC payment.

Payment

Special Deputy Appeal Appeal to a tax determination (Department of Revenue determination) or an appeal to a TOP (Treasury Offset Program) appeal to a BPC determination.

Appeal

Special Deputy Order A rendering of judgment by a Special Deputy Referee. Appeal

Statement Mail Date The ‘Mail on or Before Date’ the Notice of Benefits Paid was mailed to the employer. Protest Benefits Charge

STC Weekly Work Information

Information provided by employers on active STC plans that includes data needed to calculate eligibility and weekly benefit amounts to employees claiming STC, such as the

Available Weekly Work Hours and the Actual Weekly Hours Worked.

Special Claims

Subpoena A document that legally obligates another party to provide documents or testimony for

an Appeals hearing.

Appeal

TAA Petition Number The number assigned by DOL for a TAA petition. Special Claims

Third-Party Agent An individual or business entity that represents an employer in conducting tax,

reimbursable, or appeals business on behalf of the employer.

Appeal

Third-Party Representative

An individual or business entity that represents the claimant in conducting tax, reimbursable, or appeals business on behalf of the claimant.

Appeal

Time Sensitive    Mail that takes priority during indexing (ex fact finding responses, filing for an appeal). Central Intake

TIN Taxpayer Identification Number Top

TOP Treasury Offset Program Top

TOP (Treasury Offset

Program)

Federal Program to deduct overpayments from a claimant’s income tax refund. Appeal

TOP Certifications and Updates Sent Report

This report identifies all claimants who have been certified to TOP for a specified time period.

Top

TOP Certifications Updates on Hold Report

A report that provides a summary of the number of certifications on hold Top

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Page 16: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Trade Act The Trade Act of 1974 and its subsequent amendments. Special Claims

Trade Adjustment

Assistance (TAA)

PetitionA petition submitted to US DOL for an employer to be investigated and a decision

issued for participation inTAA.

Special Claims

Trade Re-Adjustment

Assistance (TRA)

The weekly benefit payment made to participants under the Trade Act. Special Claims

Training End Date The date approved training course(s) end for a Claimant . Special Claims

Training Waiver (TRA) A waiver from attending training for a claimant that must be completed,signed and

verified by the local TAA coordinator.

Special Claims

UCB-412 Determination Notice of Unemployment Compensation Claim Filed. Notice distributed

to a base period or separating employer to advise the employer that a claim has been filed which may impact their tax rate. Employers have 20 days to respond to this notice. Failure to respond means that their account cannot be relieved of charges even if the

claimant is disqualified based on the separation from that employer that would normally have allowed the account to be noncharged.

Initial Claims

UCFE UCFE refers to communication with federal agencies in which wages are requested and

provided. Utilizing this filter option will result in only UCFE transaction records being returned in the search results. UCFE A claim established with wages from federal employment.A claim established with wages from federal employment.

Wage Determination

UCX UCX refers to communication with military branches in which wages are requested and

provided. Utilizing this filter option will result in only UCX transaction records being returned in the search results.UCX A claim established with wages from active duty

military employment.

Wage Determination

Untimely Appeal An appeal filed after the time for filing an appeal to an adverse determination or decision..

Appeal

Void This action closes the Non Monetary Issue workflow. An issue can only be Void if it is in

pending, complete or determined status. The Void action will cancel an issue

level(s)/determination(s) which then backs out the impact of the decision(s) but maintains the record.

Adjudication

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Page 17: Project Connect Glossary - FloridaJobs.org

Project Connect Glossary

Term Term Definition Funcional Area

Wage Credits Base Period wages availabe to be used to determine monetarily eligibilty on a claim. Initial Claims

Wages in lieu of notice A payment made by an employer to compensate a terminated employee if an advance notice of the termination is not given.

Wages in lieu of notice simply stated means wages paid instead of a notice of lay off or discharge. When an employer terminates a worker, instead of allowing the person to work a notice, the employer will give wages for the notice period.

Initial Claims

WBA/ Weekly Benefit Amount (WBA)

The maximum amount a claimant is eligible to receive per week before any deductions are taken.

Initial Claims

Withdraw Claim Cancel a claim for a claim filed in error or in order for a claimant to file a claim against another state.

Initial Claims

Withdrawal Decision An Appeals decision resulting from an Appellant deciding to not pursue their Appeal

which causes the original determination to remain in effect.

Appeal

Work Search Requirement

Number of job contacts that a claimant, who is required look for work each week, must make each week in order to be eligible to receive benefits for a week of unemployment.

The number is determined by the size of the county in which a claimant resides. Work

Search Requirement The number of job contacts a claimant is required to make on a weekly basis.

Initial Claims

Workers’ Compensation

Workers’ compensation is a government-mandated insurance that provides benefits to covered employees and their dependents if the employee suffers job-related injury,

disease, or death.

Initial Claims

Workflow A system tool used to route certain incoming correspondence or items identified by the

system as needing staff attention. Staff are assigned to work specific workflow queues

according their assigned job duties.

Initial Claims

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