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Program Maturity Trends in Business Continuity Cheyene Haase BC Management, Inc.

Program Maturity Trends in Business Continuity

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Program Maturity Trends in Business Continuity. Cheyene Haase BC Management, Inc. Topics of Presentation. Progression to Today’s BCM Planning Awareness Trends What Distinguishes “Very Mature” Present Findings for “Very Mature” and “Very Immature” Programs Stay Ahead of the Game? - PowerPoint PPT Presentation

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Page 1: Program Maturity Trends in  Business Continuity

Program Maturity Trends in Business Continuity

Program Maturity Trends in Business Continuity

Cheyene HaaseBC Management, Inc.

Cheyene HaaseBC Management, Inc.

Page 2: Program Maturity Trends in  Business Continuity

Topics of Presentation

• Progression to Today’s BCM Planning• Awareness Trends• What Distinguishes “Very Mature”• Present Findings for “Very Mature” and

“Very Immature” Programs• Stay Ahead of the Game?• The Future Focus?

Page 3: Program Maturity Trends in  Business Continuity

Progression – Today’s BCM

Technology Focus1970’s – 1998– “Disaster Recovery”– Data Processing/

Data Center Focus– Isolated– Lacking Controls/

Standards

Enterprise Focus1998 – Current– “Enterprise

Contingency/ Resilience Planning”

– Risk Management/ Enterprise Focus

– Integrated– Increasing

Controls/Standards

Page 4: Program Maturity Trends in  Business Continuity

Awareness Trends

Reporting StructureReporting Structure- Placement of Program- Placement of Program- Increased Visibility- Increased Visibility- Executive Support- Executive Support

Page 5: Program Maturity Trends in  Business Continuity

Awareness Trends

Enterprise IntegrationEnterprise Integration- Centralize the program- Centralize the program- Enterprise Driven- Enterprise Driven- Increased Disciplines within - Increased Disciplines within ProgramProgram

Page 6: Program Maturity Trends in  Business Continuity

Awareness Trends

Assessment and AuditAssessment and Audit- Frequency- Frequency- Comprehensive- Comprehensive- Leverage Outcome - Leverage Outcome

Page 7: Program Maturity Trends in  Business Continuity

Awareness Trends

ExerciseExercise- Frequency- Frequency- Methods- Methods- Enhance Program- Enhance Program

Page 8: Program Maturity Trends in  Business Continuity

Awareness Trends

CertifyCertify- Controls- Controls- Standardization- Standardization- Measurement- Measurement

Page 9: Program Maturity Trends in  Business Continuity

Mature Programs -Distinguishing Factors

• Multiple Disciplines• Highly Integrated• Enterprise Focused• Executive Driven• Corporate Culture• Frequent

Assessments/ Audits/Exercises

• Organizational Certification

Page 10: Program Maturity Trends in  Business Continuity

Behind the Numbers

• 2,332 study participants from 73 countries• Study is composed of 2 sections –

Compensation & Program Management• Compensation: 2,907 complete studies from 57

countries.• Program Management: 912 complete studies

from 39 countries.

Page 11: Program Maturity Trends in  Business Continuity

Data Findings

0%20%40%60%80%

100%120%140%160%180%200%

Very Immature

Immature Average Mature Very Mature

Do IT/ Disaster Recovery & Business Continuity Strategies Adequately Support the Needs of Your Organization?

BC Strategies No

BC Strategies Yes

DR Strategies No

DR Strategies Yes

Page 12: Program Maturity Trends in  Business Continuity

Data Findings

0%

10%

20%

30%

40%

50%

60%

1 (Strongly Disagree)

2 (Disagree) 3 (Neutral) 4 (Agree) 5 (Strongly Agree)

Very Immature 43% 18% 22% 12% 5%

Immature 15% 23% 35% 21% 6%

Average 7% 13% 38% 26% 16%

Mature 3% 8% 29% 40% 20%

Very Mature 5% 5% 10% 28% 52%

Maintain & Foster Relationships with External Agencies and Outside Organizations

Page 13: Program Maturity Trends in  Business Continuity

Data Findings

0%

10%

20%

30%

40%

50%

60%

70%

Very Immature

Immature Average Mature Very Mature

Independently Budgeted 54% 44% 59% 61% 65%

Allocated to Other Department(s) 8% 22% 21% 24% 26%

No Defined Budget 38% 34% 20% 15% 9%

Budgeting of Program Expenses

Page 14: Program Maturity Trends in  Business Continuity

Data Findings

0%

10%

20%

30%

40%

50%

60%

70%

Every Six Months

Annually Every Other Year

Every Three Years

Less Often than

Three Years

Never Every Six Months

Annually Every Other Year

Every Three Years

Less Often than

Three Years

Never

Very Immature Very Mature

Review and Update BIA

Critical Processes Non-Critical Processes

Page 15: Program Maturity Trends in  Business Continuity

Data Findings

0%5%

10%15%20%25%30%35%40%45%

Strongly Disagree

Disagree Neutral Agree Strongly Agree

Leverage the BIA and/or Risk Assessment Outcome

Very Immature

Very Mature

Page 16: Program Maturity Trends in  Business Continuity

Data Findings

0%10%20%30%40%50%60%70%80%

Daily

Wee

kly

Mon

thly

Qua

rterly

Twic

e a Y

ear

Annu

ally

Ever

y Oth

er Y

ear

Less

Tha

n Ev

ery

Oth

er Y

ear

Neve

r

Daily

Wee

kly

Mon

thly

Qua

rterly

Twic

e a Y

ear

Annu

ally

Ever

y Oth

er Y

ear

Less

Tha

n Ev

ery

Oth

er Y

ear

Neve

r

Very Immature Very Mature

How Often Do You Exercise Your Plans?

Mission Critical IT Less Critical IT Mission Critical Business Less Critical Business

Page 17: Program Maturity Trends in  Business Continuity

Data Findings

0%

10%

20%

30%

40%

50%

60%

Quarterly Bi-annually Annually Every Other Year

Every Three Years

Never Quarterly Bi-annually Annually Every Other Year

Every Three Years

Never

Very Immature Very Mature

Internal and External Audit of Program

Internal Auditors External Auditors

Page 18: Program Maturity Trends in  Business Continuity

Data Findings

0%

5%

10%

15%

20%

25%

30%

35%

40%

Less than 1 Hour

1-4 Hours 5-8 Hours 9-12 Hours

13-24 Hours

25 - 72 Hours

More than 72 Hours

Less than 1 Hour

1-4 Hours 5-8 Hours 9-12 Hours

13-24 Hours

25 - 72 Hours

More than 72 Hours

Very Immature Very Mature

Recovery Time

Failure to Point of Availability Failure to point of Recoverability

Page 19: Program Maturity Trends in  Business Continuity

Data Findings

0%10%20%30%40%50%60%70%

Software Notification Alerts

Mobile Recovery

Consulting Software Notification Alerts

Mobile Recovery

Consulting

Currently Use Considering for 2009

Vendor Utilization

Very Immature Very Mature

Page 20: Program Maturity Trends in  Business Continuity

Data Findings

0%

5%

10%

15%

20%

25%

30%

Very Immature

Immature Average Mature Very Mature

Yes , Certified - Indicated by Maturity Rating

Is Your Organization Certified in a Standard?

Page 21: Program Maturity Trends in  Business Continuity

Present Data Findings in Dashboard

• Data Findings for:– Integration– Current Status of Program– Reporting Structure– Program Sponsor– Why Plan?

Page 22: Program Maturity Trends in  Business Continuity

Stay Ahead of the Game

• What Makes Sense for Your Organization?

• Be Strategic!• What will get their

focus?• Remember –

Enterprise, Highly Integrated & Executive Driven

Page 23: Program Maturity Trends in  Business Continuity

The Future Focus

• How is Your Program Viewed…?– Cost of Doing Business?– Investment in the Business?

• Capitalize on Corporate Culture• Increased Controls/Standards• Enhance Executive Support?

Page 24: Program Maturity Trends in  Business Continuity

Complimentary Reports

Available at www.bcmanagement.com

Click on Benchmarking on left barSelect “Complimentary Reports”

~ OR ~

Direct Link:http://www.bcmanagement.com/research/index.php#comp

Page 25: Program Maturity Trends in  Business Continuity

Questions?

Cheyene HaaseBC Management, Inc.

(714) [email protected]