Progettazione,

Industrializzazione e

Produzione nell’era del M2M

Ing. Mario Casoni

Business Development Director, Western Europe

30 aprile 2015

2

Lead Generation

Account Management

Up-sell, Cross-sell

Usage-based Billing

Warranty Management

Point-of-Sale Payments

Remote Service

Predictive Maintenance

Enhanced Customer Service

Connected Manufacturing Intelligence

Consumables

Asset Tracking & Management

Usage-based Product Design

Remote Software Management

Connected Quality

The Future to Come: The Connected Enterprise

CRM

SLM

ERP

MES

Product Cloud

PLM

3

1 – PTC’s Core PLM (Systems Engineering “V” Model)

Operate

ProduceSupport

Connected

Engineering

Connected

Manufacturing

Connected

Service

Software

Electrical

Mechanical

Design

ValidatePlan

Requirements

Management

System

Architecture

Validation

Verification

Market Needs

Portfolio Management

Concept DevelopmentManufacturing

Service/Aftermarket

PLM Domain

CRM, ERP, ... Domain

4

2 – PTC’s Extended PLM

Operate

ProduceSupport

Manufacturing Process Planning

Software

Electrical

Mechanical

Requirements

Management

System Architecture

Validation

Verification

Design

ValidatePlan

Connected

Engineering

Connected

Manufacturing

Connected

Service

Market Needs

Portfolio Management

Concept DevelopmentManufacturing

Execution

PLM Domain

CRM, ERP, ... Domain

5

MES

PTC

Windchill

Manufacturing

Process

Management

PTC’s MPM Solution Capabilities

Process Planning: Virtual to Physical

MFG BOM

Management

(As-Planned)

Forward looking information is subject to change without notice.

Process Plan

Management

MFG

Change

Management

Integrations

to Operations

MFG Analysis

and

Optimization

Integral Work

Instruction

Management

Control

Characteristics

Management

6

3 – PTC’s Advanced PLM

Operate

ProduceSupport

Manufacturing Process Planning

Service

Software

Electrical

Mechanical

Requirements

Management

System Architecture

Validation

Verification

Design

ValidatePlan

Connected

Engineering

Connected

Manufacturing

Connected

Service

Market Needs

Portfolio Management

Concept DevelopmentManufacturing

Service/Aftermarket

PLM Domain

CRM, ERP, ... Domain

7

Supporting the Service Model Continuum

Service Continuum

PRODUCT MODEL SERVICE PARTS FIELD SERVICES

Break / Fix Model

Cost-plus

SERVICE CONTRACTS

SLAs

OUTCOMES-BASED

SERVICES MODEL

LAGGING FORMATIVE MODERATE PROGRESSIVE BEST-IN-CLASS

Sale of Products Sale of Outcomes

8

Manufacturing Process Planning

Service

4 – PTC’s Closed-Loop Lifecycle Management

Software

Electrical

Mechanical

Operate

ProduceSupport

Requirements

Management

System Architecture

Validation

Verification

Develop

ValidatePlan

Connected

Product Operation

Connected

Manufacturing

Execution

Connected

Service

Delivery

Mar

ket

Nee

ds

Po

rtfo

lio M

anag

emen

t

Co

nce

pt

Dev

elo

pm

ent

Closed-Loop Lifecycle

Management

9

Smart, Connected Products

Electronics and Controls Ability to Process

Sm

art

Pro

du

ct

Product Cloud

SensorsAbility to Sense

SoftwareAbility to Instruct

Enhanced UIAbility to Interact

Mechanical

Sm

art

, C

on

necte

d P

rod

uct

Co

nn

ecte

d th

rou

gh

a w

ire

or

wire

less

Ph

ysic

al

Pro

du

ct Electrical

Connectivity

10

Smart, Connected Manufacturing

Electronics and Controls Ability to ProcessS

mart

Asset

Asset Cloud

SensorsAbility to Sense

SoftwareAbility to Instruct

Enhanced UIAbility to Interact

Mechanical

Sm

art

, C

on

necte

d A

ssets

Co

nn

ecte

d th

rou

gh

a w

ire

or

wire

less

Ph

ysic

al

Asse

t

Electrical

Connectivity

11

Smart Connected Service Delivery

Remote

interactive

diagnostics

Remote asset

monitoring Proactive customer

contact

Warranty & service

entitlements

Parts

management &

ordering

Automated

service order &

resource

scheduling

Interactive service

information delivery

12

Closed-Loop Lifecycle Management with PTC Solutions

Operate

ProduceSupport

Develop

ValidatePlan

Closed-Loop Lifecycle

Management

13