profile MMS

8/7/2019 profile MMS

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Mail Management Solution

presents


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MMS - Mail Management Solution stands upon the single largest investment in

infrastructure, made byTCS for continuous delivery of value. MMS is equippedwith state of the art printing and sorting technology that has been sourced from

the best suppliers across Europe and Asia Pacific. This makes TCS the only end

to end solution provider in the category with the largest delivery network in Pakistan.

Now businesses can realize all financial benefits of effective mail management

through customized production and efficient delivery of vital business documents

like statements, bills, letters, invoices, leaflets and much more. MMS makes a

bundle of mail management and delivery services available to you, both as an

end-to-end solution and individually.

Our speedy equipment is capable of handling projects of any magnitude. MMS

will be serving a wide range of businesses like telecom sector, financial institutions

and utility companies where correspondence is time sensitive and crucial.

At TCS, innovation is a norm and the only objective in

view is creation and delivery of business value to

customers. Value is the most significant outcomeexpected of every business process. Mail Management

is one process yet to be recognized as a source of

value in our local business environment. TCS promises

to deliver this value through its innovative service -

MMS.


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MMS is anend-to-end solution,

creating and deliveringvalue all the way.

Our services include:

Stuffing & Insertions

Printing

Delivery

Bulk Mail Projects

Mail Room Management


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V lRelationships

Personalize communication with more control over how business documents

are presented

Ensure timely delivery of invoices, direct marketing material and essential

correspondence to your customers

Produce new document formats that offer new competitive opportunities

Enrich the customer experience with modification in document design and layout

IntegrityDeliver confidential and personal information securely to customers

Put critical time sensitive documents in the right hands at the right time

Benefit from digital archiving and reprinting facility of your data

EfficiencySave time wasted in low speed printing, manual processes, and inefficient delivery

Overcome cash flow problems caused by longer billing cycles

Eliminate manual handling errors in stuffing and pasting envelopes

Cope with internal and external time management pressures

ResourcesFree up assets used in running print facilities and warehousing materials

No need for stock control of pre-printed material and other consumables

Cut labor costs and reduce infrastructure over headsConsolidate and achieve economies of scale

Outsourcing

Co-ordinate your entire print supply chain and deliver through a single partnerEliminate heavy investment in IT and other infrastructure for billing and statements

Streamline your mail management with guaranteed quality and consistency of output

Depend on trained human resource and latest technology in software and production

Avail customized printing and delivery solutions to suit your specific business needs


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rviNow you can hand over data for printing and onward delivery at once. MMS PrintShop is capable of producing bank statements, card statements, bills, invoices,

letters and marketing material like flyers and leaflets.

Printing

Our high speed, high performance printers are capable of producing millionsof impressions in one day

Printing is done in a temperature and moisture controlled area, meeting international

standards of printing environment to ensure high quality output

Digital Printing in cut sheet and continuous forms can produce text and images

on high resolution

Simplex and duplex operations can print on various types of papers from

standard laser copy paper; pre printed paper, colored paper, carbonless andcoated paper to standard offset paper. The paper weight ranges from 60-200

grams in A4, A3, legal and ledger paper on 240-600 print field resolution

The machines are capable of printing Bar Codes, OMR Marks, 2D symbologies

on high resolution for automatic sorting and recording of customer information

with perforation marks


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Services

MMS replaces the manual stuffing methods with automated insertions done on

speedy machines. Multiple pages are intelligently collated, neatly folded and inserted

into envelopes, ready for mailing at the same blazing speed.

Insertions

The machine can process C4, C5, C3, DL envelopes in all forms with packaging

thickness of up to 12mm

The folding station automatically folds in Z, Letter & C fold etc. Simultaneously,

specific marketing material like leaflets, flyers, small CDs, plastic card can also

be inserted into envelopes at the same speed

The machines have sensors to read Bar Codes, 2D symbologies and OMR

marks for group sequence of papers, page sequence, and type of insert etc

to ensure maximum productivity with minimum chances of errors

The envelope finishing system at the end can scan and print personalize

messages, logos, date & time etc. and any other information/message on high

resolutions and can track for any wrong information


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Services

DeliveryMMS provides facility for overnight and time specific deliveries, offering the

biggest destination network and reach to its customers within Pakistan

MMS Division has a dedicated team of couriers equipped with cell phones,

vehicles and hand held terminals to ensure deliveries on agreed KPIs

TCS relies on its own aircraft traveling between major destinations and its own

fleet for onward delivery to smaller destinations

The status of the shipment can be tracked over web, sms and 24hours

Call Center

Mail Room Management

MMS Divisions dedicated team offers comprehensive mail room management tocustomers at their premises.

It includes sorting and distribution of all inbound and outbound shipments,

stuffing, packaging and department wise recording.

MMS provides tracking facilities and tracking information in electronic forms.

Special Drop Box services are also available.


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Services

Bulk Mail ProjectsMMS handles occasional or regular bulk shipment and provides storage, stuffing,

manual insertion and delivery services to customers in agreed period of time.

The system is supported by TCS IT infrastructure and networking to provide

customers real time information and tracking facility.

Pick up shipments from customers premises

Storage facility for shipments

Automated booking using bar codes

Delivery on agreed KPIs

Data and Complaint Management

DM Shot Deliveries

Product Samples Delivery

Time Specific Deliveries

Plastic Cards, Pin Codes Deliveries

Address Verification

Packaging Service

Shipment Storage

Insurance For Plastic Cards

Drop Box Collections

Customized Services


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PrCustomer

Data CD

Data Processing

Printing

DeliveredMail

DataCommunications

Undelivered

De Briefing

Undelivered

ProcessingSortingInsertion Delivery

CustomerService


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tr n thTechnologyThe centralized IT department controls the flow of information within and outsidethe organization on optic fiber cables to ensure smooth and fast flow of

communication

TCS has its own power generation facility and online UPS to ensure uninterrupted

operations of services

Web based operations management software and online tracking empowerscustomers to keep track of their shipment

The couriers are equipped with hand held scanners for fast processing and real

time monitoring of information

CoverageTCS has offices in 127 cities and more than 250 express centres in Pakistan

With offices in UAE, UK, CANADA, we deliver more than 4 million shipmentsevery month to over 3500 destinations worldwide

Customer Service24/7 and 45 seats call centre offers our customers various channels of

communication that include voice, email and web chat to facilitate customerqueries regarding tracking of shipments, information on rates, delivery timings,

delivery areas and booking locations

Solutions for customer query handling, monitoring, escalation and resolution,with call hold, call transfer, call forwarding, 3 way conferencing, speed dialing

and last number redial feature to ensure optimum handling of customer calls


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tr n thFleetTCS owns 6 aircraft including Boeing 737 for local and international operationflying to Dubai, Iraq and Kabul

Our 160 vehicles used in local operations are equipped with satellite tracking

devices and more than 2000 couriers equipped with cell phones to remain in

constant contact with central operations

Entire TCS operations premises is a highly restricted area secured by fixed dome

and PTZ CCTV cameras and access control system to ensure confidentiality

Monitoring is done from a centralized location via DVR (digital video recorder).

The recording system has a capacity to store 2 months old video

Monitoring videos via cameras can also be viewed from a remote location usingTCS network only by authorized personnel

Security


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UAE: TCS Express Worldwide LLC

+(971) 4285 8556

[email protected]

+(971) 4285 8556

UK: TCS Express Worldwide (UK) Limited

+(44) 2085771166

[email protected]

+(44) 2085771166

Canada: TCS Express INC.

1-888-TCS-2040

[email protected]

+(1) 905 607 6070

TCS (Pvt) Ltd

Head Office

Mail Management Solution - Division

101- 104, Civil Aviation Club Road

Near Haj Terminal, Airport Karachi.

UAN: 111-123-456

TEL: 021- 9242879

www.tcsmms.com

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