Professions 1984-85 1985-86 1986-87 1987-88 1988-89

Accountancy 7,293 6,141 6,165 4,589 4,083Acupuncture 244 75 11 65 81Architecture 811 1,580 1,765 1,679 1,634Athlete Agentl 52Auctioneertng 628 443Barbertng 1,843 2,205 3,106 2,700 2,063Certified Social Work 0Chiropractic 691 653 1,141 1,516 593Clinical Social Work 129 176 225 371 391Construction 30,805 43,150 47,513 41,579 22,203Cosmetology 14,304 17,507 14,269 15,439 20,470Dentistry 2,330 2,438 4,340 5,098 4,347Dietetics/Nutrition Counselingl 342Electrical Contracting 852 970 1,003 3,213 1,541Engineering 4,523 4,639 5,399 5,615 5,858Funeral Directing/ Embalming 548 483 472 518 618Geology! 1,271Harbor Piloting 76 56 188 197 50Hearing Aid Dispensing 532 506 472 259 426Industrial Hygiene/Asbestos 30Consultingl

Interior Designl 273Land Surveying 393 447 504 509 524Landscape Architecture 138 238 254 353 224Marriage & Family Therapy 65 72 81 73 125Massage Therapy 1,075 1,300 1,569 1,666 1,916Medicine2 7,759 6,345 6,005 5,401 3,471Mental Health Counseling 119 149 220 269 494Naturopathy 0 0 0 0 0Nursing 23,520 21,466 24,466 28,583 34,439Nursing Home Administration 247 251 305 375 204Occupational Therapy 0 211 246 92 344Opticianry 541 547 863 682 751Optometry 192 150 941 272 963Osteopathic Medicine 377 246 204 302 207Pharmacy 4,707 4,691 1,856 1,606 2,377Physical Therapy 0 546 516 595 946Podiatry 422 182 162 180 178Psychology 180 230 283 241 259Real Estate 40,517 43,450 43,357 43,011 47,177Respiratory Therapy 0 2,990 2,074 1,137 1,268School Psychology 17 25 6 28 45Talent Agency 168 81VeterinaIY Medicine 785 785 808 796 663

TOTALS 146,035 164,900 170,789 169,805 163,425

1ldentif"1ed as a separate/new profession in FY 1988-89."Method of reporting revised FY 1988-89 to represent applicattonsJor which a license may be issued.

16

1988-891Inactive Other

1987-88ProfessionTotalsActive

19,

8,

I,13,4,I,

54,105,

24,

8,23,3,I,

10030800

6701

12.4371.212

00

881

130100

2.63241

2.75000

10.0201.166

31229.09055.3023.802

114.0464.891

354211

46393

0

23,315239

11,47044

1,26324,039

5,9092,296

95,796161,62728,574

1912,65828,3403,9131,293

1351,247

30

22,150217

10,853

81622,893

5,4702,032

91.706150.519

27.114

12,25226,756

3,775

1461,158

1083,6351,3431.2618.331

15,48048.165

2.10158

311.2452.1194,4553,0524.631

21.9281,6612,165

314.778407211

6.1761,155,517

0110

390246

61,92511573709

1201

84,95510

116162,161

13681176163

3,0733.083

16.211355

27

95.259694539990

1.1453.331

5342677246119

1,182243.594

95

2.9531,1661,0985,219

12,39731,952

1.74225

154.0611.3103,8431.9923,477

18,5851.1271,897

229,099345192

3,4761,2661,1767,415

AccountancyAcupunctureArchitectureAthlete Agent2Auctioneering2BarberingChiropracticClinical Social WorkConstructionCosmetologyDentistryDietetics/Nutrition Counseling2Electrical ContractingEngineeringFuneral D irecting/ EmbalmingGeology2Harbor PilotingHearing Aid DispensingIndustrial Hygiene/Asbestos

Consulting2Interior Design2Land SuIVeyingLandscape ArchitectureMarriage & Family TherapyMassage TherapyMedical Therapies3MedicineMental Health CounselingNaturopathyNursingNursing Home AdministrationOpticianryOptometryOsteopathic MedicinePharmacyPodiatryPsychologyReal EstateSchool PsychologyTalent AgencyVeterinary Medicine

TOTALS

59.0301.841

60285.363

1.9134.2062.8614.414

20.7281.5822.020

379.435377143

5.8341,160,997749,762

17

680198712

44263952743983269

113772

8524448546082

8885430

'Active means current lil:ensees who are practicillg with a valid lil:ense. Inactive means lil:ensees who have paid alee and haverequested that their lil:ense be placed on inactive status and have chosen not to practil:e.. Other means lil:ensees who did not renew theirlil:ense or meet the board requirements or new lil:ensees who ~ paid a lil:ensefee but have not yet been lil:ensed. Total means theflle

amount for rlScal 1988-89.

Number of CasesInvolving anUnlicensedPractitioner

1988-89

BUREAU OF COMPLAINTS

TOLL FREE LINE ANNUAL REPORT

FISCAL YEAR 1988 -198927

161

4496

5

21,515

58839

11176116

321

3

0

Total Number ofCalls Received

Total Number ofReferrals 1Month

July '88 3311 444

August '88 3575 606

September '88 3226 505

680October '88 3248

November '88 2967 584

December '88 3092 566

January '89 3408 609

3631 802February '89

596March '89 4963

April '89 5467 789

May '89 3804 492

6152 748June '89

7421Grand Total 46,844

AccountancyAcupunctureArchitecture

AuctioneeringBarberingChiropracticClinical Social WorkConstruction

CosmetologyDentistryDietetics/Nutrition CounselingElectrical Contracting

EngineeringFuneral Directing/ Embalming

GeologyHarbor PilotingHearing Aid DispensingIndustrial Hygiene/Asbestos Consulting

Interior DesignLand SurveyingLandscape ArchitectureMarriage & Family Therapy

Massage TherapyMedicineMental Health Counseling

NaturopathyNursingNursing Home Administration

Occupational TherapyOpticianryOptometryOsteopathic Medicine

Pharmac':( .Physician's Assistant

Physical TherapyPodiatryPsychologyReal Estate

Respiratory TherapySchool PsychologyTalent AgencyVeterinary Medicine

0

21

9

6

100

5110

20

02

17

3

2

8

6

49

6

16

21312

1132

17

3,292TOTAL

J Calls refelTed to appropriate agencies such as: Division of Consumer Services. Department of Health & Rehabilitative Services. Departmentof Insurance. Department of Business Regulation, etc.

18

1985-86

A

1986-87

A

1987-88

A

1988-89BOARDB B AB B

3417

171

2755

160

36315

108

3151295

4324

195

3942

149

31812

1170

183237332

145,6521,536

6831

279325510

2112270

0

24111

1070

153226201

64.2441.397

3971

257291442

2110107

0

28182288

125.1251.066

786

26172172

64,279

948435

176281

113.745

835566

164195

83.394

738381

199265

64.2211.270

735

187157

63.7211.149

511

164171115

1586271

135193

89

144208115

149156133

14212788

43351

43198

65301

63198

78231

78147

1132418

1381,694

317

63256

912218

1261.300

247

59038

1231620

2831,982

430

583263

113143194604

1511977

3,68635

961616

2101,175

400

515223

103103151542

156458

2.37535

953031

2092.783

265

8334911

140126181356

2912482

3.598255

762018

1941.318

135

73234

99571

116297

196263

2.081233

1181226

2462,835

262

78626

5172106195374

78171

663.934

284

300139 193

12,553 20,286NjA 1,153

12,553 21,439

951120

2281,475

162

703165

13861

134316

73113

452,571

263

205133

14,582NjA

14,582

130151173537

71112151499

12854

4.134

8843

2.943

59129 I 206

12,472 17,809N/A 1,049

12,472 18,858

25215,258

54915,807

187 16912,167 16,222

N/A 88912,167 17,111

AccountancyAcupunctureArchitectureAthlete AgentAuctioneeringBarberingChiropracticClinical Social WorkConstructionCosmetologyDentistryDietetics/Nutrition CounselingElectrical ContractingEngineeringFuneral D irecting/ EmbalmingGeologyHarbor PilotingHearing Aid DispensingIndustrial Hygiene. Asbestos

ConsultingLand SurveyingLandscape ArchitectureMarriage & Family TherapyMassage TherapyMedicineMental Health CounselingNaturopathyNursingNursing Home AdministrationOccupational TherapyOpticianryOptometxyOsteopathic MedicinePharmacyPhysical TherapyPodiatryPsychologyReal EstateRespiratoxy TherapySchool PsychologyTalent AgencyVeterinary MedicineSUBTOTALNon-DPR ProfessionsTOTAL

Column A: Total Complaints received.Column B: Jurisdictional and legally sufficient complaints to be investigated.

19

1st Quarter TotalsProfession 2nd Quarter 3rd Quarter 4th Quarter

Accountancy 4 4 3 25 36Acupuncture 0 1 0 0 1Architecture 15 15 23 12 65Athlete Agent 0 0 0 0 0Auctioneering 12 14 10 8 44Barbering 42 60 59 39 200Chiropractic 23 24 24 27 98Clinical Social Work 0 0 0 0 0Construction 870 971 840 1,057 3,738Cosmetology 314 393 403 231 1,341Dentistry 91 78 97 69 335Dietetics/Nutrition Counseling 0 0 0 0 0Electrical Contracting 39 35 30 36 140Engineering 30 22 19 51 122Funeral Directing/Embalming 17 12 50 93 172Geology 1 0 0 0 1Harbor Piloting 1 0 0 0 1Hearing Aid Dispensing 23 20 20 31 94Industrial Hygiene/Asbestos Consulting 0 0 0 0 0Interior Design 0 0 0 0 0Land Surveying 13 28 11 12 64Landscape Architecture 0 0 0 6 6Marriage & Family Therapy 0 0 0 0 0Massage Therapy 42 49 33 40 164Medicine 354 280 258 273 1,165Mental Health Counseling 18 0 0 0 18Naturopathy 0 0 1 2 3Nursing 141 162 120 142 565Nursing Home Administration 2 2 3 2 9Occupational Therapy 0 0 0 0 0Opticianry 14 10 32 14 70Optometry 11 6 13 9 39Osteopathic Medicine 41 29 17 16 103Pharmacy 70 71 56 49 246Physical Therapy 10 8 0 0 18Podiatry 33 15 9 15 72Psychology 2 9 17 13 41Real Estate 697 714 606 590 2,607Respiratory Therapy 0 3 0 0 3Talent Agency 21 34 24 7 86VeterinaIY Medicine 28 46 -1~ -..24 ..d~~

Grand Total 11,780

Probable Cause FoundWith With

Administra- Letter oftive Guidance

Complaint

Referred forFurther

Investigation

Number ofLegally

SuffcientComplaints

No ProbableCause Found

Professions

Accountancy 241 42 31 109 30AcupunctureS 11 0 0 0 0Architecture 107 9 23 22 12Athlete Agent 0 0 0 0 0Auctioneering 153 9 4 0 0Barbering 226 162 5 26 0Chiropractics 201 102 24 63 14CSW /MFf /MHC3,s 42 4 5 3 0Construction 4.244 531 157 81 24Cosmetology 1.397 923 67 174 0DentistryS 397 26 8 24 0Dietetics/Nutrition CounselingS 1 .0 0 0 0Electrical Contx:acting 257 20 15 21 2Engineering 291 40 18 39 18Funeral Directing/Embalming 442 57 33 89 20Geology 2 0 0 0 0Harbor Piloting 110 18 8 48 19Hearing Aid Dispens~ 107 63 21 64 9Industrial Hygiene/Asbestos 0 0 0 0 0

ConsultingInterior Design 0 0 0 0 0Land Surveying 95 57 11 14 3Landscape Architecture 11 0 0 3 1Massage Therapy 228 57 28 7 2Medicines 1.475 247 174 469 0Naturopathy 2 0 0 0 0NursingS 703 510 193 166 0Nursing Home Administration 16 8 3 5 0Occupational Therapys 5 1 0 1 0Opticiailly3 138 18 9 40 6OptometryS 61 26 8 24 2Osteopathic Medicines 134 58 34 59 2Pharmacys 316 86 138 85 0Physical Therapys 73 0 3 6 0PodiatryS 113 12 8 31 4Psychologys 45 12 6 13 0Real Estate 2.571 316 336 1.478 23Respiratory Therapys 26 1 3 9 0School Psychology 3 1 1 3 0Talent Agency 205 0 0 0 0

V~terinary MediCineS!~~ --~~ --~~ ~ ~~~ .n~TOTALS 14.582 3.450. 1.397 3.242 191

1 Probable Cause is detennlned by a panel oj bowrl members or by the Bureau oj Legal Seroices. The Bureau oj Legal Seroices determineswhether probable cause exists Jor the Jollowing proJessions: Acupuncture. Athlete Agents. Auctioneering. Barbering. Cosmetology. Geology.Naturopathy. School Psychology. and Talent Agencies.

"Board oJ CLinical Social Work. Mcuriage and Family Therapy. and Mental Health Counseling."This information was computer-generated and reflects actual cases resulting in probable cause actions. rather than number oj persons.

21

P. C. 2with

Admin.Complaint

SuspendLicense

RevokeUcense

Surren-der

License

Proba-tion

Fine S Repri-mand

Other 4

Professions

Accountancy 42 2 1 1 14 6 3 9Acupunctllres 0 0 0 0 0 0 0 0Architecture 9 1 1 0 1 13 0 1Athlete Agent 0 0 0 0 0 0 0 0Auctioneering 9 0 0 0 0 5 0 0Barbering 162 2 3 1 1 134 5 16Chiropractics 102 1 0 2 23 8 0 27CSW/MFf/MHC5 4 0 0 4 1 1 0 0Construction 531 122 17 54 27 109 20 41Cosmetology 923 6 0 1 0 840 24 52DentistryS 26 4 0 14 21 25 0 11Dietetics/Nutritions 0 0 0 0 0 0 0 0Electrical Contracting 20 1 1 7 12 23 1 2Engineering 40 4 2 4 12 7 4 0Funeral Directing/Embalming 57 0 1 3 5 29 4 1Geology 0 0 0 0 0 0 0 2Harbor Piloting 18 0 0 1 0 1 0 2Hearing Aid Dispensing 63 3 0 1 4 17 2 4Industrial Hygiene/Asbestos 0 0 0 0 0 0 0 0

ConsultingInterior Design 0 0 0 0 0 0 0 0Land Surveying 57 1 0 1 21 9 0 4Landscape Architecture 0 0 0 0 0 0 0 1Massage Therapy 57 4 1 2 0 42 2 8Medicines 247 17 13 26 42 14 3 23Naturopathyli 0 0 0 0 0 0 0 0NursingS 510 21 16 141 74 13 17 1Nursing Home Administration 8 0 0 0 1 4 1 0Occupational Therapyli 1 0 0 0 1 0 4 0Opticia~ 18 1 2 0 4 6 3 5OptometryS 26 1 0 0 12 13 0 9Osteopathic Medicines 58 0 2 3 19 23 18 11Pharmacyli 86 4 3 12 28 28 4 15Physical Therapyli 0 0 0 0 1 0 0 0Podiatif 12 0 0 1 1 3 0 8Psychologys 12 0 0 0 3 2 0 0Real Estate 316 48 82 46 7 72 19 58Respiratory Therapyli 1 0 1 0 4 10 15 21School Psychology 1 0 0 0 0 0 0 0Talent Agency 0 0 0 0 0 0 0 1Veterinary Medicines 34 1 0 1 ~ --~ --~ --g

TOTALS 3,450 244 146 326 343 1,463 149 333lC~mplaint /Dtals may not match disciplinary action totals. Complaints receiued near the end ofthefiscal year may not be disposed oj untilthe following year. Disciplinary actions may include action on complaints received in previous fiscal years.

2P. C. means Probable Cause3 Fines imposed during fIScal year 1988-89 totaled $1,199,711. Fines collected during fiscal year 1988-89 totaled $862,858.

'Other disciplinary actions may include added continuing education or completion of a 00ard study guide..Medical professionals disciplinary actions are totaled in each category for which they were disciplined. Non-medical professionals arecounted only in the category that reflects the most seuere form of their discipline.

22

2,4222.3032.4112,2802,1252.125

2.1361.9972.0941.9811.8371.828

ACCOUNTANCylAuditingBusiness LawTheory of Accoun lingAccounting Practice IAccounting Practice II

28261925

28261925

22201823

779592

612

2358

ACUPUNCTURENCCA WrittenClean Needle TechniqueFlorida Laws & Rules

ARCHITECTURE 1

Division ADivision B

WrittenGraphic

Division CDivision D/FDivision EDivision GDivision HDivision I

803383

736365

347489576484327324372305

269448510425289298338276

63112824

156154156

62112724

149147149

62112724

100100100

000

000

ASBESTOSConsultants

ArchitectureEngineer (Professional)Industrial Hygienist

ContractorsTechnical KnowledgeBusiness Knowledge

147146

10098

03

02

~UCTIONEERING 95 92 90 98 2 2 90

80477669232302638

74472263025231934

552592

7694

17038

246

16161330

706888

764

303212

3ARBERINGWrittenPractical

3ARBERING INSTRUCTORSWrittenPractical

1ARBERING (Restricted) 30

3EHAVIOR ANALYSIS 213 185 91 49 94 51 91

Pass and fail statistics by part are not available.

23

FY 1988-89The total number of candidates schedtded and examined appear in bold print. Candidatesschedtded and examined in the VWious parts of the examinations appear in nonnal print. Thetotal number of candidates scheduled and examined will not equal the fzgures for parts of theexamination. Candidates for the various parts are only counted once in the bold print totals. Note:totals are not intended to cross-total.

Number Number Pass Fall Total'PROFESSION Scheduled Examined , % , % Licensed

Fail Total #Licensed

187

%

416277411411411411385318124

3538

365243362360360363344285105

3233

230312288228190

9586806352

135072

132173

514203748

139711513

49684739

146341720

51325361

PROFESSIONCHIROPRACTIC

Licensure TotalFlorida Laws & RulesX-Ray InterpretationTechniquePhysical DiagnosisPractical Average

Certification TotalPractical PhysiologyPhlebotomyAcupunctureProprietary Drugs

CLINICAL SOCIAL WORK 322 315 252 80 63 20

8.333 7,469 2,757

2.6751.9381.237

121

2.4121.7041.105

III

939656362

37

40393333

1,4731,046

74374

60616767

152282369373

2072

1255281774713

204

139262344328

1867

115485146

4513

175

549686

1219

3447

1277225

585

393725375051412649563849

85166258207

93368

3587420

890

616375635049597451446251

CONSTRUCTIONDivision I

GeneralBuildingResidentialSpecialty Structure

Division IIMechanicalAir Condition-Class "A"Air Condition-Class "B"

RoofingSheet MetalCommercial PoolResidential Pool

PlumbingUnderground UtilityService PoolSolar WaterPollutant Storage

COSMETOLOGYCOSMETOLOGY INSTRUCTOR

WrittenPractical

6.205201189174

5.770161153139

3,570 62 2,200 38 3,570128

128125

8490

2514

1610

573475445522490483435176

511418387459434426380123

357348352

859077

6139

107

151023

34236471

809658

841652

204

42 71

DENTISTRYWrittenOral DiagnosisClinical

DENTAL HYGIENEWrittenClinical

DENTAL MANUAL SKILLS1

1 Dental Manual Skills candidates are not licensed, but, upon passing the examination. become eligible to sit for the Dental

Examination.

FY 1988-89Number Number Pass

Scheduled Examined * % *

Fall%

ToW'LicensedPROFESSION

ELECT. &: ALARM CONTR.UnlimitedResidentialLow VoltageOutdoor SignAlann System IAlarm System II

440

20866271

EMERGENCY MED. TECH. 3.239 3,063 2,698 88 365 12 2,698

2,247602

2.0142,202

2.013528

1,8061.871

103783

1,035

204355

4251,023

836

805745

ENGINEERINGFundamentalsPrinciples & Practice

ENGINEERING INTERN 1.035

92161

313128

6666

92161

292926

6666

10101

0100

0100

2 1000 06 1000 0

899

3135

2017

6965

1344

506767

322

503333

FOREIGN-TRAINEDEXILED PROFESSIONALS

ArchitecturePart IPart IIPat IIIPart IV

DentistryFlorida Laws & RulesClinical

OptometryFlorida Laws & RulesWritten PracticalPhannacology lOcular

12712

12329

14622

133

1127

11426

589390

593

427

10 26121

5127

2395

176

775

FUNERAL DIRECTOR/EMBALMINGDirector 137

Conference 14Florida Laws & Rules 131

Direct Disposer 31Embalmer 161

Conference 27Florida Laws & Rules 146

53838383838383838

22222

2828282828282828

22222

169

1416171416

57325057615057

12191412111412

43685043395043

11000

50000

HARBOR PILOTINGDeputy Pilot

International RulesInland RulesSeamanshipAids to NavigationState & Federal RulesLocal KnowledgeChartwork

State PilotInternational RulesInland RulesState & Federal RulesLocal Knowledge

1222

50100100100

25

FY 1988-89Number Number Pass

Scheduled Examined * % *

1,408 1,142165 134 75 56 59

6 6 6 100 07 5 4 80 1

32 22 3 14 191,113 912 347 38 565

85 63 18 29 45

Fail Total ILicensed

PROFESSION%

HEARING AID DISPENSINGWrittenPractical

209157

55

18413651

1279238

6875

4413

3225

34819522328312

33918921727410

110126160

9

58585890

7991

1141

42424210

LAND SURVEYINGFundamentalsPrinciples & PracticeFlorida Jurisdictional

LAND SURVEYING INTERN9

LANDSCAPE ARCHITECTURE 173Section 1 60Section 2 77Section 3 79Section 4 122Section 5 112Section 6 101

MARRIAGE &; FAMILY THERAPY 105

163587576

lIB10993

102

3643402128282683

74532824262881

15355590816719

26477276747219 83

MASSAGEWrittenPracticalColonies

1,1151,0961,052

42

1,0711,0311,010

39

1,025990

1,00737

9610095

4132

405

MEDICINEComponent I-FLEXComponent 2-FLEX

324315265

294284233

177170

6273

10763

3827

MENTAL HEALTH COUNSELING 446 432 260 60 172 40

NURSINGRNLPN

9.5416,6402,901

8,6115.9792.624

5,0653,1391,926

5373

2,840696

4727

268212223

259208215

161197

7792

4718

238

NURSING HOME ADMIN.NationalFlorida Laws and Rules

OPTICL-\NRYNational WrittenFlorida Laws and RulesContact LensNeutralizationPractical

2841.242261.52226244

277110221145220236

19884

209108211204

7695749686

261237

932

245

264

14

IS{'.142146116161

149133137108149

627281

102145

54599497

6156

64

4641

63

OPTOMETRYLicensure Total

Phannacology lOcularClinicalFlorida I.:aws & Rules

Certification Total 145

OSTEOPATHIC MEDICINE 24 15 1521 71 6 29

26

FY 1988-89Number Number Pass

Scheduled Examined * % *

THERAPY

Fail Total'LicensedPROFESSION %

PARAMEDIC 750 698 595 85 103 15 595

1,0871,0751,001

1,0431.032

961

884911897

8893

12164

127

PHARMACYNationalFlorida Laws and Rules

PHYSICAL THERAPYBasic SciencesClinical SciencesTheory & Procedures

PHYSICAL THERAPY ASST.

283258246257119

252228216227117

189189185187107

83868291

39314010

1714189 107

PODIATRY 163 130 48 37 82 63 48

222136194

195116173

15089

1457784

2728

2316

PSYCHOLOGYNationalFlorida Laws & Rules

RESPIRATORY THERAPY 537 492 54264 228 46 264

SCHOOL PSYCHOLOGY 37 34 30 88 4 12 30

376211211355

359210207338

266147173313

708493

633425

3016

7

VETERINARY MEDICINENationalClinical CompetencyFlorida Laws & Rules

BUREAU OF EXAMINATIONSERVICES TOTAL 48.008 43,529 25.031

REAL ESTATE TOTALBrokerSalesperson

42.6966.556

36.140

39,1736,132

33,041

25.0124,068

20.9446663

2,06412,097

3437

GRAND TOTAL 90,704 82,702 50,043

27

FY 1988-89Number Number Pass

Scheduled Examined * % *