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How to attract and keep GREAT employees Three steps to reduce the high cost of turnover while creating greater engagement and productivity in your business. Professional Women In Business April 26, 2016

Professional Women In Business 042616_LI

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Page 1: Professional Women In Business 042616_LI

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How to attract and keep GREAT employees

Three steps to reduce the high cost of turnover while creating greater engagement and productivity in

your business.

Professional Women In Business April 26, 2016

Page 2: Professional Women In Business 042616_LI

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Agenda

•  Oil Rig Story

•  Why this engagement “thing” matters

•  What new employees want

•  What GREAT employees want

•  Formula for greater engagement and productivity

•  Roundtable exchange

•  Next steps…

Page 3: Professional Women In Business 042616_LI

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Oil Rig Story

Workers rode for 8 hours on a bus without cushions.

One employee may have traded an idea that saves millions for JUST ONE CUSHION.

Page 4: Professional Women In Business 042616_LI

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I understand the challenge…

•  I am fortunate to have been in my career…

–  A corporate employee, manager, global leader,

advisor to executives

–  An entrepreneur and business owner

•  I have hired, promoted and terminated employees

Page 5: Professional Women In Business 042616_LI

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Disengaged employees cost…

According to Gallup, today 70% of US workers are not engaged at work.

Which means…

•  Lost productivity •  Lost business

•  Lost competitive advantage

•  Lost expense recovery

Page 6: Professional Women In Business 042616_LI

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Why this matters to you…

•  Salary/Benefits costs

•  On boarding costs •  Loss of innovative ideas

•  Loss of continuity •  Lost business

opportunities

•  Impact to client relationships

•  Impact to team morale

•  Distraction to you

US BUREAU OF LABOR STATISTICS April 6, 2016

Page 7: Professional Women In Business 042616_LI

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NEW employees want…

•  Salary

•  Benefits

•  Time off

•  Extras

Page 8: Professional Women In Business 042616_LI

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GREAT employees want

Page 9: Professional Women In Business 042616_LI

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Simple 3-part formula for greater engagement & productivity

A – L – A Ask – Listen - Act

As in “ala cart” – useful anytime with employees and clients!

Page 10: Professional Women In Business 042616_LI

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l! Formula for greater engagement

and productivity

•  Ask How can I help you be far more

successful at what you do?

What this does… •  Indicates that you want to help them • Assumes success which reduce resistance

and creates conversation •  Supports them in taking action

Page 11: Professional Women In Business 042616_LI

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l! Formula for greater engagement

and productivity

•  Listen

• Everyone just wants to be heard…whether they agree with your decisions or not

Page 12: Professional Women In Business 042616_LI

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l! Formula for greater engagement

and productivity

• Act

• Ask for suggestions they may have

• Let them know that you’ll see what you can do

• Follow up and let them know the outcome of any actions you take or any observations you have

Page 13: Professional Women In Business 042616_LI

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Roundtable discussion

Let’s identify some specific ways you have:

– Already engaged your employees

– Would like to engage your employees

– Are challenged by how to engage your employee

Page 14: Professional Women In Business 042616_LI

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Next steps…

•  Keep It Simple –  What doesn’t cost $ –  What can be done quickly –  What can have the greatest impact

•  Think “cushions” in exchange for a $10,000 idea!

•  How I can help… –  One-on-one with you and your team to improve engagement,

productivity and impact to business growth –  Co-create your success initiative that is simple to implement

and delivers a greater impact to your business

Page 15: Professional Women In Business 042616_LI

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way

so t

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you

can

be

far

more

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cces

sfu

l!

Thank you! Chris Makell

Spark Of Brilliance Consulting www.ChrisMakell.com [email protected]