professionAl training

Lifelong Learning

LifeLong LearningAs part of its educational program, the Group helps employees gain recognition for their talent, no matter what their skills sets. It does this by financing more than 50 professional training programs, from the high school to professional master’s level. These programs, which are tailored to each host country’s needs and organized in partnership with local players, allow participants to obtain recognized diplomas and professional certification.

Total demonstrates its active commitment to promoting human development by giving professionals in its host countries the opportunity to advance outside the educational system.

professIonal TraInIng:

A vAriety of ApproAches

• in Angola, congo, Gabon, Morocco, Myanmar, nigeria, venezuela and other countries: training for operators alongside academic courses.

• in niger: commitment with trucking companies to improve road safety.

• in Qatar: financing of an Executive MBA for young professionals.

• Worldwide: training for local engineers and technicians in partnership with IFP Training, as well as on-the-job training that alternates classroom learning with on-site internships.

3 questions for… Luc SpoSito,education Director

> Why does Total invest in training professionals in its host countries?

Because we believe that training doesn’t end when you leave high school or university. On the contrary, learning is a lifelong pursuit. Training is for everyone, including people who were unable to further their formal education.

> Is this commitment also a way of expressing your corporate social responsibility to your host communities?

It certainly is! Our host countries expect us to do our part in developing and energizing their local economies. This means hiring locally and, more broadly, entering into subcontracting agreements with local companies. We therefore need

to make sure that these companies have the necessary skills in-house to meet the requirements of a leading-edge industry like ours. Everyone who works (or will work) with Total and, in particular, with its contractors, must be familiar with the latest techniques, which might not have been taught when they were in school.When necessary, we help set up and support a wide range of training programs aligned with the host community’s situation and local needs.

> How do you get involved in starting these programs and keeping them going?

We start by carefully analyzing needs with our local partners. We then submit a proposal to the local authorities. Once they greenlight the project, the subsidiary puts it into action. The Education Department plays a supporting role as soon as its assistance is needed, which can be at any point in the process. We need to be able to step in at any time, as well as step back and hand the project over to the subsidiary, which knows the country and its needs.

“ everyone can aDvance! ”

> Since 2003, the professional specialization center (Csp) in port-gentil, gabon has trained individuals with secondary-level technical certification or technological degrees by organizing four 38-week programs, of which eight weeks on the job. The goal is to give young people under 25 the opportunity to acquire specialized skills in maintenance, industrial mechanics, piping and welding, instrumentation and industrial electrical maintenance. The CSP is the result of a partnership between Total Gabon and the Gabonese Ministry of Mines, Energy, Oil and Hydraulic Resources.

> In ozangué, gabon, the oil and gas training institute has offered a program to prepare participants for production operator jobs since 2010. Each year, some 15 high school graduates with scientific or technical degrees benefit from this

program, which was initiated with support from IFP Training. At the end of their year-long program, the participants receive an official diploma that is recognized by major industrial groups.

> In nigeria, a petroleum engineering and project Development Master’s program was launched in 2002. Each year since then, some 20 interns have attended the program, which is organized jointly by the University of Port Harcourt, IFPEN (French Institute of Petroleum) and Total Nigeria.

> across africa, for the past 50 years, the “young managers” training program has allowed top employees from the Total service station network to become service station managers. Today, more than 1,500 service stations are managed by program participants.

group subsidiaries deploy training programs aligned with local needs across africa.

afrICa:

from maintenance to service station management

Three of the four programs deployed cover techniques suited to the production and refining of extra-heavy oil, which is a specific feature of the Orinoco Belt. Supported and financed by Total, the courses and their content are defined in close cooperation with petroleos de Venezuela sa and Corporacion Venezolana de petroleo.

> The first, which is designed for engineers, leads to an International Master’s Degree in producing, Enhancing and Refining Extra-Heavy Oil. The program is offered in partnership with IFPEN. Each graduating class is made up of around 20 students.

> The second, which is open to some 20 technician operators provides, each year, an opportunity to gain additional skills. The curriculum includes courses on the specific techniques used in the oil, chemicals and petrochemicals industries for installation maintenance, settings and pipe maintenance.

> The third is organized to train and certify the instructors who train extra-heavy oil production site operators.

> The fourth, which is targeted to electrical installation technicians and instructors, provides training in the latest technologies to enhance participants’ knowledge of electrical, electronic and electromechanical equipment. The end-goal is to ensure optimal operation.

In Venezuela, professional training clearly focuses on developing talent, particularly in technologies related to extra-heavy oil.

souTH aMerICa:

nurturing aLL taLents

For this reason the Group initiates or supports welding training programs around the world.One example is a program launched in Kazakhstan in 2013. In 2009, Total made a commitment to the national authorities to help Kazakhstan become a member of the International Institute of Welding (IIW). Thanks to this initiative, the country became the IIW’s 55th member in July 2011, represented by Karaganda State Technical University.Inspired by these developments, local welders decided to create the Kazakhstan Association of Welding, which, among other things, conducts training programs and issues international certificates to training centers and international diplomas to apprentices.

In June 2012, the french Welding Institute signed a cooperation agreement with Karaganda state Technical university. At the same time, KSTU also signed a partnership agreement with Total Exploration Production Kazakhstan to develop the international training and research programs for Kazakhstan’s national welding plan. As part of this agreement, Total promised to help set up a specialized Master’s program in welding. The first 23 students began their classes on April 8, 2013.

one defective weld on a pipeline can put the safety of our operations in jeopardy. It is therefore crucial for the employees of the local companies that work for us to have training in leading-edge techniques.

CenTral asIa:

a broaD-baseD partnership in weLDing

Thanks to the 28-month intensive program, the participants are operational and ready to be hired by Total ABK or another oil company.This ambitious program stemmed from a commitment by abu Dhabi national oil Company (aDnoC) to bring more local people into its partners’ workforces. To meet this request, Total ABK joined forces with the Vocational education Development Center (VeDC), a national organization that works with early school leavers. The partners signed an agreement in 2008, paving the way for the creation of the Total Academy.One of the specific features of this training program is that it gives students wide exposure to different aspects of the company. After four months of general remedial courses (English, Math, Physics

and Chemistry) and two semesters of theoretical classwork on oil extraction technologies, the students alternate between classroom study and practical experience on a platform until the end of the program. This allows them to discover the world of offshore production and get a hands-on view of daily life on site.To enhance the program’s professional focus, a Total ABK offshore coordinator liaises between the platform teams and the Academy. The program is often held up as an example by other UAE national oil companies and may inspire similar initiatives in other countries in the region.

In January 2011, the 12 students of the Total Academy of Abu Dhabi’s first graduating class received their oil operator certification—the equivalent of a professional high school diploma.

persIan gulf:

giving earLy schooL Leavers a profession anD a future

contact us with

holding.education.total@total.com

TOTAL S.A.Headquarters:2, place Jean Millier – La Défense 692400 Courbevoie – FranceTel: +33 (0)1 47 44 45 46Share capital: 5,941,838,402.50 eurosRegistered in Nanterre: 542 051 180 RCSwww.total.com

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Among our partners…Largeur : 15 mm Hauteur : 26 mm

Largeur : 57 mm Hauteur : 100 mm