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PROFESSIONAL RESILIENCE Amy Yillik, EdD April 12, 2019

PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

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Page 1: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

PROFESSIONAL RESILIENCE

Amy Yillik, EdDApril 12, 2019

Page 2: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

92% OF AMERICANS BELIEVE STRESS NEGATIVELY IMPACTS HEATH

31%of Americans believe stress

negatively impacts their health

Page 3: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Stress & Mental Health Providers

◦ 2010 Survey (CNNMoney.com) asked mental health providers to rate their stress levels

(Scale 1 -5; 1 = totally stress-free; 5 = most stress you could imagine)

◦40% = 4

◦12% = 5

Majority of us report very high levels of

stress within our jobs

Page 4: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Job Stressors

1.PAPERWORK2. TOO MANY/TOO FEW PATIENTS

3. TOO LITTLE TIME WITH PATIENTS

4. BUDGET RESTRICTIONS

5. CONFLICT WITH MANAGEMENT &/OR COLLEAGUES

Page 5: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Burnout Cycle

Compulsion to Prove Yourself

Work Harder

Ignore Your Needs

Panic, Conflict

Hyper-Focus on Work

Denial,

Blaming

Withdrawal

Poor Coping Strategies

Others Concerned

Numb, Robotic

Worthlessness

Depression,

Exhaustion

STRESS AROUSAL

• High Blood Pressure

• Grinding Teeth

• Insomnia

• Poor Concentration

• Headaches

ENERGY

• Procrastination

• Tardy

• Late Work

• Decreased Sexual Desire

• Apathy

CONSERVATION

• Cynical

• Resentful

• Self-Medicating

• Increased Sick Days

• Persistent Tiredness

EXHAUSTION

• Depression

• Digestive Problems

• Desire to ’Drop Out’ of Society

• Suicidal Thoughts

• Chronic Headaches

Freudenberger & North (1985)

Page 6: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Long-term effects of prolonged stress exposure:

◦ Fatigue

◦ Sleep Disruption

◦ Weakened Immune

System

◦ Reduced Cognitive

Functioning

◦ Cardiovascular

Concerns

◦ Muscle Pains,

Spasms

◦ Psoriasis, Eczema,

Acne

◦ Reproductive Health

◦ Cancer

Hormonal

Imbalance

Page 7: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

How safe are

we right now?

Page 8: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Impact on Change in Counseling Participants

40%

30%

15%

15%

Change Factors

Extratherapeutic

Activities

Therapeutic Relationship

Positive Expectancy

Technique

(Lambert & Barley, 2001)

Page 9: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Counseling Impacts & Change

50%

25%

25%

Therapeutic Change

Therapeutic

Relationship

Hope

Techniques

Page 10: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

We cannot meet

suffering or despair

with exhaustion

and expect to

impart hope.

Page 11: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

WHAT TO DO?!?!?

Page 12: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

YOU ARE NOT REQUIRED TO

SET YOURSELF ON FIRE

TO KEEP OTHERS WARM

Page 13: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Mindful: Being Present

◦ACTIVELY, INTENTIONALLY, DILIGENTLY, & INTENSELY RELAX!!!!

◦ PAY ATTENTION TO YOUR BODY

◦ “CHECK OUT” REGULARLY (5-20 MIN) AND BRIEFLY (2-3 SEC)

◦ PERFORM SOFT-BELLY BREATHING & PELVIC FLOOR RELAXATION PRIOR TO & DURING STRESSFUL ACTIVITIES

Page 14: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Maitri CHODRON, (1996)

MEDITATING BODHISATTVA, ca 520s

Page 15: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

Finding Balance withSelf-Care

From www.olgaphoenix.com

Page 16: PROFESSIONAL RESILIENCE Resilience MH Providers.pdf · job stressors 1.paperwork 2. too many/too few patients 3. too little time with patients 4. budget restrictions 5. conflict with

References• Are Therapy Jobs Stressful http://www.therapyjobs.com/are-therapy-jobs-

stressful/default.aspx• Chodron, P. (1996). When Things Fall Apart. Shambala: Boston.• Courtois, C.A. & Julian D. Ford, J.D. (2009) Treating Complex Traumatic Stress

Disorders: An Evidence-Based Guide. New York: Guilford Press. • Freudenberger, H., & North, G. (1985). Women’s Burnout. Doubleday Publishing: NY.• Gentry, J.E. (August 2014). Trauma Competency Conference: The 10 Core

Competencies of Trauma, PTSD, Grief & Loss. IATP.• Gentry, J.E. (2014). Evidence-Based Trauma Treatments & Interventions. PESI.• Lambert, M., & Barley, D. (2001). Research Summary on the Therapeutic Relationship

and Psychotherapy Outcome. Psychotherapy: Theory, Research, Practice, Training, Vol 38(4), 2001, 357-361

• Lipsky, L. (2009). Trauma Stewardship. Berrett-Koehler Publishers, Inc: San Fransisco.• Niemiec, R. (2014). Mindfulness and Character Strengths: A Practical Guide to

Flourishing. Hogrefe Publishing: Boston.• Stressful Jobs that Pay Badly https://money.cnn.com/gallery/pf/2014/06/17/stressful-